Promoting low-cost formal remittance channels and financial literacy

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Promoting low-cost formal remittance channels and financial literacy Pia Bernadette Roman Tayag Director, Inclusive Finance Advocacy Office and Concurrent Head, Financial Consumer Protection Department Bangko Sentral ng Pilipinas

Outline The Philippine International Remittance Market Remittances and Financial Inclusion

THE PHILIPPINE INTERNATIONAL REMITTANCE MARKET

Importance of Remittances to the Philippines 10.2 million number of Overseas Filipinos (OFs) (CFO, 2013) 2.4 million number of Overseas Filipino Workers (OFWs) (PSA, 2015) US$ 25.6 billion worth of cash remittances (BSP, 2015) 10% of Gross Domestic Product (World Bank, 2015) Top 3 rank among remittance-receiving countries (World Bank, 2016)

How OFW Households Use Remittances Food & other household needs 96.4% Education Medical expenses 70% 55.2% Purchase of consumer durables 22.2% Purchase of house Purchase of vehicle 13% 8.8% Savings Debt payments Investment 46.8% 42.8% 10% Source: BSP Consumer Expectations Survey (Q4 2016)

Remittance Channels OF Remittances by Channel OFW Remittances by Channel 7% 8% 10% 14% 14% 17% 23% 27% 29% 31% 23% 23% 22% 22% 40% 36% 36% 36% 74% 72% 71% 68% 65% 62% 31% 33% 32% 28% 2012 2013 2014 2015 Sem1 Correspondent banks Bank branches and remittance centers Direct remittance and tie-ups MTOs 2010 2011 2012 2013 2014 2015 Others (MTOs/Remittance companies, etc.) Friends/Co-workers Agency/Local office Door-to-door Bank Source: BSP Department of Economic Statistics (2015) Remittances coursed through banks Source: PSA Survey on Overseas Filipinos (2015) Based on a survey of households with OFW member

Remittance Costs Cost of sending US$ 200 from the USA to the Philippines Total cost (USD) Total cost (%) Bank 7.3 3.6 MTO 9.9 4.9 Non-bank FI 7.4 3.7 Overall 9.3 4.7 Source: World Bank - Remittance Prices Worldwide (Q4 2016)

REMITTANCES AND FINANCIAL INCLUSION

Remittances: Doorway to Financial Inclusion? 50 40 30 20 10 0 Percentage of OFW households allocating a portion of remittances to savings and investment 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Savings Investment 14 12 10 8 6 4 2 0 Use of formal accounts among Filipino adults (%, age 15+) 5.6 for business purposes 8.5 receive wages 5.5 12.2 5.3 receive receive send government remittances remittances payments Source: BSP Consumer Expectations Survey Source: World Bank Findex

What is Financial Inclusion? Financial inclusion is a state wherein there is effective access to a wide range of financial products and services by all. Products and Services Access Savings Credit Insurance Remittances Payments Investments Usage Empowere d Clients Quality Unserved and Underserved Low-income population Youth Welfar e Micro, small and medium enterprises (MSMEs) Overseas Filipinos and their beneficiaries Indigenous peoples Persons with disabilities Unserved due to religious barrier Agriculture and agrarian Population in frontier reform sectors areas

Financial Inclusion in the Philippines ACCESS USAGE: Savings UNBANKED 591 out of 1,634 cities and municipalities 31.3% 41% 67% adults with a formal account of the total number of deposit accounts of the total amount of deposits are concentrated in NCR USAGE: Credit 11.8% adults with a loan from a formal financial institution With at least one banking office Unbanked Sources: BSP, World Bank

3.2 7 Financial Literacy of Filipino Adults On average, adults were able to answer 3.2 out of 7 financial literacy-related questions correctly. ~50% About half of adults know how to calculate simple interest and inflation. Compound interest seems to be the most difficult concept to understand. Segments of the population that appear to struggle the most to understand basic financial concepts include adults who did not save as a child, non-household heads, and men. Source: World Bank (2015). Enhancing Financial Capability and Inclusion in the Philippines - a Demand-side Assessment

Financial Capability of Filipino Adults Less than a quarter of those aged 60 and younger do have sufficient provisions in place to cover their expected old age expenses. The younger generation is lagging behind older population in terms of ability to manage day-to-day finance and to plan for old age expenses. Those who began savings habits as children display better attitudes towards savings than those who did not save in their childhood. Regular use of a broad range of media has profound effects on how Filipinos make financial decisions. Source: World Bank (2015). Enhancing Financial Capability and Inclusion in the Philippines - a Demand-side Assessment

BSP Initiatives Surveys Spatial maps Reports Database Wide range of products Expanded physical network Expanded virtual reach Liberalized customer on-boarding Credit Surety Fund Kiddie Savings Awards (Microentrepreneurs, MFIs, FI Stakeholders, Teachers) Economic & Financial Learning Program Consumer Assistance Mechanism Financial Consumer Protection Framework

National Strategy for Financial Inclusion (NSFI) NSFI defines a national vision for financial inclusion, provides a platform for public-private sector coordination, convergence and synergy of efforts to achieve shared objectives. Financial Inclusion Steering Committee

National Retail Payment System NRPS is a policy and regulatory framework that aims to establish a safe, efficient, reliable, and affordable retail payment system in the Philippines. Utility Bills Payment Remittance / Payroll Purchase of Goods Bank Service - Deposits - Loans - Bills Pay - Investment - Others Personto-Person Transfer Payment of Fare Payment of Taxes and Licenses Payment of School Fees

Challenges and Opportunities De-risking. Global financial institutions are terminating or restricting business relationships with remittance companies and smaller local banks which may result in: 1) increase in the cost of remittances; 2) movement toward informal channels; and 3) financial exclusion. Financial Technology (FinTech). Use of new technology to enable the delivery of financial products and services at a sustainable and scalable manner BSP Approach Close coordination with concerned stakeholders Continued improvement of domestic AML/CFT regime International policy coordination Continued improvement of the financial system infrastructure Enabling technology-driven business models Proportionality in policy, regulation and supervision Coordination with other regulators and providers Ensuring consumer protection

www.bsp.gov.ph