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House of Representatives General Assembly File No. 269 January Session, 2009 Substitute House Bill No. 5694 House of Representatives, March 26, 2009 The Committee on Energy and Technology reported through REP. NARDELLO of the 89th Dist., Chairperson of the Committee on the part of the House, that the substitute bill ought to pass. AN ACT CONCERNING UTILITY SERVICE TERMINATION. Be it enacted by the Senate and House of Representatives in General Assembly convened: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Section 1. (NEW) (Effective July 1, 2009) (a) A person seeking to terminate electric, gas, telecommunications or water service to a residential dwelling shall provide to the electric distribution, gas, telecommunications or water company, electric supplier or municipal utility providing such service either (1) identification, as defined in section 16-49e of the general statutes, (2) the password previously provided by the customer of record for such service, (3) the customer code provided by the company, supplier or utility, or (4) other reasonable identification method established by the company, supplier or utility sufficient to establish that the person authorizing the termination is the customer of record or the customer's authorized representative. Such company, supplier or utility shall not terminate service if the person does not provide such reasonable identification. (b) If a person or entity, other than a customer of record or the shb5694 / File No. 269 1

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 customer's authorized representative, seeks to terminate electric, gas, telecommunications or water service to a residential dwelling, the company, supplier or utility shall not terminate service unless, nine or more days prior to the requested termination date, the company, utility or supplier sends a notification letter to the customer of record at the customer's last-known address. (c) Notwithstanding the requirements of this section, an electric distribution, gas, telecommunications or water company, electric supplier or municipal utility may terminate service at any time (1) upon request of a state or local fire or police authority, (2) upon determination by the company, supplier or utility that failure to terminate the service may adversely impact safety or the public health, or (3) upon the company's, supplier's or utility's compliance with applicable statutes or Department of Public Utility Control regulations governing termination of service not requested by the customer. Sec. 2. Section 16-262e of the general statutes is repealed and the following is substituted in lieu thereof (Effective July 1, 2009): (a) Notwithstanding the provisions of section 16-262d, wherever an owner, agent, lessor or manager of a residential dwelling is billed directly by an electric, electric distribution, gas, telephone or water company or by a municipal utility for utility service furnished to such building not occupied exclusively by such owner, agent, lessor, or manager, and such company or municipal utility or the electric supplier providing electric generation services has actual or constructive knowledge that the occupants of such dwelling are not the individuals to whom the company or municipal utility usually sends its bills, such company, electric supplier or municipal utility shall not terminate such service for nonpayment of a delinquent account owed to such company, electric supplier or municipal utility by such owner, agent, lessor or manager unless: (1) Such company, electric supplier or municipal utility makes a good faith effort to notify the occupants of such building of the proposed termination by the means most practicable under the circumstances and best designed to shb5694 / File No. 269 2

48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 provide actual notice; and (2) such company, electric supplier or municipal utility provides an opportunity, where practicable, for such occupants to receive service in their own names without any liability for the amount due while service was billed directly to the lessor, owner, agent or manager and without the necessity for a security deposit; provided, if it is not practicable for such occupants to receive service in their own names, the company, electric supplier or municipal utility shall not terminate service to such residential dwelling but may pursue the remedy provided in section 16-262f. (b) Whenever a company, electric supplier or municipal utility has terminated service to a residential dwelling whose occupants are not the individuals to whom it usually sends its bills, such company, electric supplier or municipal utility shall, upon obtaining knowledge of such occupancy, immediately reinstate service and thereafter not effect termination unless it first complies with the provisions of subsection (a) of this section. (c) The owner, agent, lessor or manager of a residential dwelling shall be liable for the costs of all electricity, gas, water or heating fuel furnished by a public service company, electric supplier, municipal utility or heating fuel dealer to the building, except for any service furnished to any dwelling unit of the building on an individually metered or billed basis for the exclusive use of the occupants of that dwelling unit, provided an owner, agent, lessor or manager shall be liable for service provided on an individually metered or billed basis pursuant to subsection (g) of this section from ten days after the date of written request by the company, supplier, utility or dealer if the company, supplier, utility or dealer is denied access to its individual meters or other facilities located on the premises of the building. Such owner, agent, lessor or manager shall only be liable when such owner, agent, lessor or manager controls access to such individual meters to which access is denied. If service is not provided on an individually metered or billed basis and the owner, agent, lessor or manager fails to pay for such service, any occupant who receives service in his own name may deduct, in accordance with the provisions of subsection (d) shb5694 / File No. 269 3

82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 of this section, a reasonable estimate of the cost of any portion of such service which is for the use of occupants of dwelling units other than such occupant's dwelling unit. (d) Any payments made by the occupants of any residential dwelling pursuant to subsection (a) or (c) of this section shall be deemed to be in lieu of an equal amount of rent or payment for use and occupancy and each occupant shall be permitted to deduct such amounts from any sum of rent or payment for use and occupancy due and owing or to become due and owing to the owner, agent, lessor or manager. (e) Wherever a company, electric supplier or municipal utility provides service pursuant to subdivision (2) of subsection (a) of this section, the company, electric supplier or municipal utility shall notify each occupant of such building in writing that service will be provided in the occupant's own name. Such writing shall contain a conspicuous notice in boldface type stating, "NOTICE TO OCCUPANT. YOU MAY DEDUCT THE FULL AMOUNT YOU PAY (name of company or municipal utility) FOR (type of service) FROM THE MONEY YOU PAY YOUR LANDLORD OR HIS AGENT." (f) The owner, agent, lessor or manager shall not increase the amount paid by such occupant for rent or for use and occupancy in order to collect all or part of that amount lawfully deducted by the occupant pursuant to this section. (g) The owner, agent, lessor or manager of a residential dwelling shall be responsible for providing a public service company, electric supplier or municipal utility or heating fuel dealer access to its meter or other facilities located on the premises of the residential dwelling promptly upon written request of the public service company, electric supplier or municipal utility or heating fuel dealer during reasonable hours. If such owner, agent, lessor or manager fails to provide such access upon reasonable written request, the owner, agent, lessor or shb5694 / File No. 269 4

114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 manager shall be liable for the costs incurred by the public service company, electric supplier or municipal utility or heating fuel dealer in gaining access to the meter and facilities, including costs of collection and attorneys' fees. If the failure to provide access delays the ability of the public service company, electric supplier or municipal utility or heating fuel dealer to terminate service to an individually metered or billed portion of the dwelling, the owner, agent, lessor or manager failing to provide access shall also be liable for the amounts billed by the public service company, electric supplier or municipal utility or heating fuel dealer for service provided to the individually metered or billed portion of the dwelling for the period beginning ten days after access has been requested and ending when access is provided by such owner, agent, lessor or manager. [(g)] (h) Nothing in this section shall be construed to prevent the company, electric supplier, municipal utility, heating fuel dealer or occupant from pursuing any other action or remedy at law or equity that it may have against the owner, agent, lessor, or manager. This act shall take effect as follows and shall amend the following sections: Section 1 July 1, 2009 New section Sec. 2 July 1, 2009 16-262e Statement of Legislative Commissioners: In section 1(c), "electric" was changed to "electric distribution" for accuracy. ET Joint Favorable Subst.-LCO shb5694 / File No. 269 5

The following fiscal impact statement and bill analysis are prepared for the benefit of members of the General Assembly, solely for the purpose of information, summarization, and explanation, and do not represent the intent of the General Assembly or either House thereof for any purpose: OFA Fiscal Note State Impact: None Municipal Impact: None Explanation This bill, which sets guidelines for utility service termination, has no anticipated fiscal impact. The Out Years None shb5694 / File No. 269 6

OLR Bill Analysis shb 5694 AN ACT CONCERNING UTILITY SERVICE TERMINATION. SUMMARY: This bill requires owners of residential buildings to give utilities and heating fuel dealers access to meters and other facilities located on their premises. It subjects the affected parties to sanctions if they do not, including being held responsible for their tenants utility bills. The bill also establishes verification requirements for the termination of residential utility service. These provisions apply to services provided by utility companies, municipal utilities, and competitive electric suppliers. EFFECTIVE DATE: July 1, 2009 ACCESS TO METERS AND OTHER UTILITY EQUIPMENT The bill requires the owner, lessor, manager, or agent of any residential building to give a utility or heating fuel dealer access to its meters or other facilities located on the premises during reasonable hours, upon written request. Any such party that fails to provide access upon a reasonable request is liable for the utility s or dealer s cost in gaining access to the facilities, including collection costs and attorney fees. Under current law, owners and related parties are not liable for services provided to their tenants that are individually metered or billed. If the failure to provide access delays the utility s or dealer s ability to terminate service to an individually metered or billed portion of the dwelling, the owner, lessor, manager, or agent is also liable for the amount billed by the utility or dealer for that part of the building, shb5694 / File No. 269 7

starting 10 days after the utility or dealer requested access and until access is provided. These provisions apply to access to equipment owned by investor-owned and municipal utilities, competitive electric suppliers, and heating fuel dealers. TERMINATIONS The bill requires anyone who seeks to terminate electric, gas, telecommunications, or water service to a dwelling to provide the utility with identification sufficient to demonstrate that he or she is the customer of record, i.e., the person responsible for the utility bill or authorized representative. The customer or the customer s representative can do this by providing a driver s license or certain other documents that can be used under current law to establish an account, the password previously provided by the customer, the customer code provided by the utility, or other reasonable identifications established by the utility. The utility must not terminate service if the person does not provide reasonable identification showing that he or she is the customer of record. If a person other than the customer of record or his or her authorized representative seeks to terminate service, the utility cannot do so unless it has sent a notification to the customer at his or her last known address at least nine days before the termination date. However, a utility can terminate service at any time (1) at the request of a state or local fire or police authority, (2) at the utility s determination that failure to terminate service may harm safety of public health, or (3) if the utility has complied with all applicable laws or Department of Public Utility Control regulations on terminations not requested by the customer. COMMITTEE ACTION Energy and Technology Committee Joint Favorable Yea 21 Nay 0 (03/10/2009) shb5694 / File No. 269 8

Bill Status for Substitute for H.B. No. 5694 http://www.cga.ct.gov/asp/cgabillstatus/cgabsprint.asp?selbilltype=bill&bill_num=hb05694 Page1 of 1 4/30/2009 Bill Status Report for Substitute for H.B. No. 5694 AN ACT CONCERNING UTILITY SERVICE TERMINATION. To modify existing statutes concerning utility service termination. Introduced by: Energy and Technology Committee Bill History Date Action Taken 4/9/2009 Senate Calendar Number 398 4/9/2009 Favorable Report, Tabled for the Calendar, Senate 4/7/2009 House Passed 3/26/2009 (LCO) File Number 269 3/26/2009 House Calendar Number 207 3/26/2009 Favorable Report, Tabled for the Calendar, House 3/26/2009 (LCO) Reported Out of Legislative Commissioners' Office 3/20/2009 (LCO) Referred to Office of Legislative Research and Office of Fiscal Analysis 03/25/09 5:00 PM 3/11/2009 (LCO) Filed with Legislative Commissioners' Office 3/10/2009 (ET) Joint Favorable 2/13/2009 Public Hearing 02/17 2/11/2009 Referred to Joint Committee on Energy and Technology 2/10/2009 Drafted by Committee 1/23/2009 Referred to Joint Committee on Energy and Technology Co-sponsors of HB-5694 Rep. Carlo Leone, 148th Dist. Rep. Henry J Genga, 10th Dist. Rep. Russell A. Morin, 28th Dist. Rep. Marie Lopez Kirkley-Bey, 5th Dist. Rep. Patricia B. Miller, 145th Dist. Report printed on 4/30/2009 10:38:19 PM. Please direct all inquiries regarding the status of bills to the House and Senate Clerks' Offices.