Setting the Scene: Use of ICT by migrants

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Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 1 Joint JRC IPTS DG INFSO einclusion Seminar on: ICT for the integration of migrants: skills, jobs and participation JRC IPTS, Information Society Unit Brussels, 20 th January 2010 Setting the Scene: Use of ICT by migrants Stefano Kluzer Joint Research Centre (JRC) Institute for Prospective Technological Studies The European Commission s Research-Based Policy Support Organisation

Content of presentation Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 2 Facts and figures about immigrants in the EU ICT adoption and use by immigrants & ethnic minorities in EU Overview of ICT initiatives for/by immigrants & ethnic minorities in EU Concluding policy remarks

Foreign population s continuous growth Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 3 Chart: Net migration to the EU25, 1980 to 2007 (in millions) 2.5 2.0 Net migration (millions) 1.5 1.0 0.5 0.0-0.5 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Source: Eurostat, demographic statistics Over 2001-2008, + 9.2M foreign citizens in EU27 January 1 2008, 30.8M foreign citizens = 6.2% of EU population (was 4.5% in 2001) In 2006, about 50M foreign-born (10% of EU population) By 2060, +58M foreigners to maintain current EU27 population level

Third country nationals is largest group Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 4 EU27 foreign citizens (in millions) by EU/non-EU citizenship, 2001 vs 2008* 30.8 21.6 11.3 (37%) 63% of foreigners are non-eu citizen 34% 66% 19.5 (63%) Non-EU Europeans is the largest group among Third country nationals (non-eu foreigners) Non-EU Europe 31,0% Africa 24,0% Asia 19,0% America 16,3% Oceania 1,1% Unknown 8,7% * Source: Eurostat, Statistics in focus 94/2009

EU citizens are foreigners as well Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 5 Ten most numerous groups of foreign citizens in EU27 as a % of EU total foreign population and millions, 2008* Third country EU The challenges of being a foreigner in the EU beyond legal rights issues - concern many EU citizens and not only so called Third country nationals Statistics on foreigners are only a proxy for third-country nationals * Source: Eurostat, Statistics in focus 94/2009

Very limited quantitative data sources Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 6 No systematic/longitudinal data collection yet in Europe The annual Community survey on ICT usage in households and by individuals (Eurostat) from 2010 includes question on nationality and country of birth of respondents Optional question (some countries unlikely to use it, e.g. France) Sample representativeness -> only EU vs non-eu groups Serious methodological challenges (geographic distribution, mobility and dynamism of IEM population) Few quantitative sources found/available: NL - Sociaal en Cultureel Planbureau in 2004/5 on ICT use among young people UK - Ofcom 2007 (Communication services) 2008 (Media Literacy) on Black and Minority Ethnics Groups DE - Migranten und Medien 2007 on 6 migrants groups ES INE since 2004 "foreigners" detected within the annual ICT usage survey

High ICT uptake and access Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 7 IEM have similar/higher PC, Internet, Social computing uptake compared to native population UK (2007) Internet access at home: (under 45 y.o.) all UK 74% vs. IEM 71-82% DE (2006) PC availability: 69% natives vs. 76% in 6 IEM groups ES (2008) Internet users: Spaniards 56.7% vs. "foreigners" 56.8% NL (2004/5) Frequent Internet users: 91% Dutch (15-24 y.o.) vs. 83-89% in 4 IEM groups UK (2008) Profile on Social Networking Services: all UK Internet adult users 22% vs. 31-41% in 3 IEM groups Internet/phone shops have crucial role for access, esp. among newly arrived and young IEM Spain - Internet use in last 3 month: from where? % Internet users (2008) Home Work Cibercenter Spanish 78,6 45,6 7,0 Foreigners 62,3 19,9 35,2 Source: Instituto Nacional de Estadística, ICT in Households Survey, 2008

Communications and other usage drivers Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 8 Main ICT use is for communication Spain (INE 2008) in last 3 months used Internet for % of Internet users Spaniards Foreigners Phone 8,3 25,2 Video/Webcam 16,7 42,6 Chats, fora 24,7 38,8 InstMessage 52,9 66,0 Read Blogs 31,5 24,4 Own Blog 9,4 9,3 + + = Strong motivations drive ICT use across migration phases Phase Technology Prevailing needs Web Exploring info on destination E-mail Creating/verifying images of destination TV Preparation Arrival Mobile SNS (Facebook, Skyblog.) Establishing/managing social relations Communication for emotional support Job search and job-related mobility Digital skills for work Settlement VoIP/ Webcam Chat/IM Mobile/SMS Web Staying in touch with family (including remittances) and friends Diaspora & homeland Children s education Living in digital society

Digital exclusion and divides persist Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 9 Also among IEM digital divide exists and is multi-dimensional: Older age, place of birth and language proficiency (likely correlated) are particularly critical Gender is also a critical factor (more so than in overall population) Turkish backgr. 14-29 Age Sex Place of Birth Knowledge of German language 30-49 > 50 Male Female Germany Foreign countries very good Basis 500 198 236 66 202 298 163 334 229 106 165 Regular Internet- User (%) 36 62 25 9 46 25 67 23 57 36 12 avg little Source: Simon, Erk Migranten und Medien 2007 in Media Perspektiven 9/2007

Digital exclusion and divides persist Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 10 Also among IEM digital divide exists and is multi-dimensional: Older age, place of birth and language proficiency (likely correlated) are particularly critical Gender is also a critical factor (more so than in overall population) Turkish backgr. 14-29 Age Sex Place of Birth Knowledge of German language 30-49 > 50 Male Female Germany Foreign countries very good Basis 500 198 236 66 202 298 163 334 229 106 165 Regular Internet- User (%) 36 62 25 9 46 25 67 23 57 36 12 avg little Source: Simon, Erk Migranten und Medien 2007 in Media Perspektiven 9/2007

Digital exclusion and divides persist Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 11 Also among IEM digital divide exists and is multi-dimensional: Older age, place of birth and language proficiency (likely correlated) are particularly critical Gender is also a critical factor (more so than in overall population) Turkish backgr. 14-29 Age Sex Place of Birth Knowledge of German language 30-49 > 50 Male Female Germany Foreign countries very good Basis 500 198 236 66 202 298 163 334 229 106 165 Regular Internet- User (%) 36 62 25 9 46 25 67 23 57 36 12 avg little Source: Simon, Erk Migranten und Medien 2007 in Media Perspektiven 9/2007

Digital exclusion and divides persist Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 12 Also among IEM digital divide exists and is multi-dimensional: Older age, place of birth and language proficiency (likely correlated) are particularly critical Gender is also a critical factor (more so than in overall population) Turkish backgr. 14-29 Age Sex Place of Birth Knowledge of German language 30-49 > 50 Male Female Germany Foreign countries very good Basis 500 198 236 66 202 298 163 334 229 106 165 Regular Internet- User (%) 36 62 25 9 46 25 67 23 57 36 12 avg little Source: Simon, Erk Migranten und Medien 2007 in Media Perspektiven 9/2007

ICT initiatives for/by IEM Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 13 Beyond user-driven, market-led adoption of ICT (IEM role also in supply!), we identified and analysed >120 initiatives in EU27 ( + Norway - Cyprus, Estonia, Poland, Slovenia) Helping IEM to use ICT ICT access and digital literacy in 30% of cases often multi-target initiatives with generic/basic content -> limited impact Using ICT to better service/help IEM 50% of cases support intermediaries/service delivery actors develop/adapt online content and services for IEM integration needs (++ education, +- egovernment, -- less economic participation) IEM appropriating ICT beyond strictly personal use (empowerment) >50% of cases leadership/active involvement of IEM in delivery process gain "voice", visibility and "dialogue" with host society (web 2.0 effect) self-help solutions

growing with policy support Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 14 Public sector main founder and often partner 50% of funding sources are Member State s public sector, 20% are EU programmes (such as FSE/Equal, Grundtvig, INTI-Integration Fund ) 80% carried out (often jointly) by third sector and/or public sector but not many overall no explicit/targeted attention to IEM in digital inclusion policies (except UK in 2000-2005 and PT) no explicit/systematic attention to ICT opportunities for IEM in integration, education, health and social policies many local initiatives (several policy domains) de facto support ICT use by/for IEM, but are project-based, short-term, with limited sustainability Highly unequal e-readiness of third sector

The connected migrant : an opportunity for integration Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 15 High motivation and/or adoption of ICT among IEM -> enablers of integration in EU which require more strategic and focused policies: digital access and literacy measures still important for all targets (also IEM): new generation of Public Internet Access Points (services, participation, etc.) incentive schemes for operators to bring broadband in deprived areas and for households to purchase PC and/or connectivity (home access crucial) but should address IEM s specific barriers and needs: link digital literacy to other needs of IEM (e.g. language, employment, social participation ) consider cultural diversity and specific gender issues consider language barriers (content, interfaces) in training, information and service provision, esp. in public sector and publicly-funded initiatives ICT initiatives should be mainstreamed in non-ict policy domains (employment, education, health, introduction and integration measures) and linked to primary, well focused needs and interests of IEM

Brussels, 20th January 2010, Joint JRC IPTS DG INFSO einclusion Seminar 16 s.kluzer@gmail.com http://is.jrc.ec.europa.eu/pages/eap/einclusion.html