OPERATIONS POLICY OF THE WINSTON-SALEM PROPERTY MANAGEMENT DIVISION ARTICLE I - IDENTIFICATION AND PURPOSE ARTICLE II - MEMBERSHIP

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OPERATIONS POLICY OF THE WINSTON-SALEM PROPERTY MANAGEMENT DIVISION A DIVISION OF THE WINSTON-SALEM REGIONAL ASSOCIATION OF REALTORS, INC. ARTICLE I - IDENTIFICATION AND PURPOSE Section 1. Name: The name of this Division shall be the Winston-Salem Property Management Division, hereinafter referred to as PMD. Section 2. Purpose: The purpose of PMD is to promote professional standards and cooperation between professional property managers, provide educational and networking opportunities to property managers and to keep members informed of landlord and tenant law changes and other government regulations concerning rental property. ARTICLE II - MEMBERSHIP Section 1. Membership Classification: Any individual or firm who meets the qualifications of PMD for membership, as set forth in the Operations Policy, is eligible for membership. Firm membership shall be in the name of the firm and the firm shall designate a member of its firm, corporation or partnership to represent the firm in all business matters concerning PMD. There shall be four (4) classes of members as defined as follows: (A) Designated Members: Individuals or firms engaged in the management of real property and holding Designated REALTOR membership in the Winston-Salem Regional Association of REALTORS, Inc. or any other Association of REALTORS. (B) Associate Members: Individuals or firms who are employed, allied or associated with a Designated Member who is engaged in the management of real property and holding REALTOR membership in the Winston-Salem Regional Association of REALTORS, Inc. or any other Association of REALTORS. (C) Affiliate Members: Individuals or firms not engaged in the management of real property who provide services to property managers, and holding Affiliate membership in the Winston-Salem Regional Association of REALTORS, Inc. (D) Institute Affiliate Members: Institute Affiliate Members shall be individuals who hold a professional designation awarded by an Institute, Society or Council affiliated with the National Association of REALTORS and who hold Institute Affiliate membership in the Winston-Salem Regional Association of REALTORS, Inc. Section 2. Application for Membership: Application shall be made in such manner and form as may be prescribed by the Board of Directors. The Board of Directors shall review the qualifications of the applicant and then vote on his or her eligibility to membership. If an applicant receives a majority vote of the Board of Directors, he or she shall be declared elected to membership. ARTICLE III - PRIVILEGES AND OBLIGATIONS OF MEMBERSHIP Section 1. Rights of Members: The right of any member to vote and all rights, title and interest in or to 1

PMD shall cease upon termination of membership in any manner. No member shall be entitled to share in the distribution of PMD assets upon the dissolution of PMD, nor shall any member receive any funds or obtain any pecuniary interest in any asset of PMD by reason of membership therein nor shall any funds belonging to PMD benefit any member except that a member of PMD may receive reimbursement for PMD expenses incurred on behalf of PMD upon approval by the Board of Directors and/or any officer with authority to make such approval. Section 2. Resignation: Any member may resign by delivering written resignation to the President or Association staff. Such resignation shall in no manner relieve such member from the liability for the payment of any accrued and unpaid dues, assessments, or other charges. Section 3. Disciplinary Action: Any disciplinary action which may result from a complaint against a member by a member or third party shall be conducted according to ARTICLE VII of the Bylaws of the Association of REALTORS, Inc. Section 4. Reinstatement: Any member may be reinstated in the same manner as is provided for Application for Membership set forth in ARTICLE II, Section 2, of this Operation Policy. ARTICLE IV - MEETINGS Section 1. Annual Meetings: The annual meeting of the members of PMD shall be held at a place designated by the President of PMD on the third Tuesday in October in each year, if not a legal holiday, for the purpose of electing directors, and for the transaction of such other business as may properly come before the meeting. Section 2. Notice of Annual Meeting. Notice of the time, place and purpose of the annual meeting shall be served upon each member by email, and not less than ten (10) days nor more than forty (40) days before such meeting. Section 3. Other Meetings: Meetings of the members may be held at such times as the President or Board of Directors may determine, or upon the written request of one-fourth (1/4) of the Voting Members in good standing. Section 4. Quorum. A majority of the Designated Members in good standing present at any regular meeting of PMD shall constitute a quorum and shall be necessary to conduct business at any meeting. Section 5. Voting Members. At every meeting of the membership, each Designated Member shall be entitled to vote in person. Any Designated Member may designate an Associate Member of his or her firm, corporation or partnership to attend meetings and vote in said member's place. Each firm shall be entitled to one (1) vote. Associate members cannot vote unless they are voting in place of the Designated Member, in which case PMD would have to have a letter on file from the Designated Member authorizing the Associate member to vote in their place. The voting member change will remain in effect until further written notification is received at the Association office. Affiliate members and Institute Affiliate members shall not be entitled to vote. Any voting member which may be sixty (60) days delinquent in the payment of dues, assessments or other charges shall not be entitled to vote for officers or directors or upon any question before the meeting. Section 6. Voting: The vote for Directors and Officers and upon demand of any voting member, shall be by secret ballot. Section 7. Waiver of Notice: Whenever, under the provision of any law or under the provisions of this Operations Policy, the PMD Board of Directors, or any committee thereof, is authorized to take any action 2

after notice to the members of PMD or after the lapse of a prescribed period of time, such action may be taken without notice and without the lapse of any period of time, if any time before or after such action be completed, such requirements be waived in writing by the person or persons, firm or firms, and corporations or corporations entitled to such notice or entitled to participate in the action to be taken. ARTICLE V - BOARD OF DIRECTORS Section 1. Election: The business of PMD shall be managed and controlled by a Board of Directors elected annually by the voting members or serving as directors pursuant to ARTICLE V, Section 2 of this Operations Policy. A director must be a Designated or Associate member of PMD and no more than two (2) directors shall be elected from any one such voting member, firm or corporation. The election of the Board of Directors and officers shall be held at the annual meeting and nominees for each office shall be submitted by a Nominating Committee appointed by President subject to nominations from the floor. Section 2. Number: The Board of Directors shall consist of the following nine (9) Directors: one may be the President of the Winston-Salem Regional Association of REALTORS, Inc.; one shall be the immediate Past President of PMD except for the initial Board of Directors; one shall be the President, one shall be Vice President, one shall be the Secretary, and one shall be the Treasurer, and three (3) elected Directors, one shall be elected for one year, one for two years, and one for three years; and thereafter, one director shall be elected for a term of three years at each annual meeting; which shall be held at the time and place as may be fixed by this Operations Policy. Section 3. Vacancies: In the event of a vacancy in the Board of Directors during the year, said vacancy may be filled for the unexpired portion of the term by the Board of Directors then serving, although less than a quorum, by affirmative vote of the majority thereof. Any director so elected shall hold office until the next succeeding annual meeting of the members of PMD. Section 4. Meeting of Board of Directors: Immediately after each annual election the newly elected directors must meet forthwith for the purpose of organization and the transaction of other business and if a quorum of the directors be then present, no prior notice as such meeting shall be required to be given. Section 5. Special Meetings: Special Meetings of the Board of Directors may be called by the President, or, in his or her absence, the Vice President or on written request of any member of the Board, a special meeting shall be called. Section 6. President: At all meetings of the Board of Directors the President or Vice President, or in their absence a President, chosen by the Directors, shall preside. Section 7. Quorum: At all meetings of the Board of Directors a majority of the Directors shall be necessary and sufficient to constitute a quorum for the transaction of business and any act taken by a majority of the directors present at any meeting at which there is a quorum shall be the act of the Board of Directors, except as may be otherwise specifically provided by this Operations Policy. If at any meeting there is less than a quorum present, a majority of those present may adjourn the meeting until further notice to all absent directors. Section 8. Budget: The Property Management Association shall have control of their assets and annual budget with review by the Board of Directors of the Winston-Salem Regional Association of REALTORS, Inc., with whom the final decision rests on adverse legal and tax matters. ARTICLE VI - OFFICERS Section 1. Number: The officers of PMD shall be the President, Vice President, Secretary, Treasurer and 3

such other officers with such powers and duties not inconsistent with this Operations Policy as may be appointed and determined by the voting members. Section 2. Election, Term of Office and Qualifications: The election, term of office and qualifications of the officers shall be according to the provisions of ARTICLE V. Section 3. Vacancies: In case any office of PMD becomes vacant by death, resignation, retirement, disqualification or any other cause, the majority of the Board of Directors then in office, although less than a quorum, may elect an officer to fill such vacancy and the officer so elected shall hold office and serve until the next meeting of members. Section 4. President: The President shall preside at all meetings of members and of the Board of Directors and shall serve as a voting member of the Board of Directors of the Winston-Salem Regional Association of REALTORS, Inc. The President shall have and exercise general charge and supervision of the affairs of PMD. He or she shall select and appoint all committees of PMD and he or she shall be an Ex-Officio member of all such committees. Before the annual meeting, the President shall appoint a Nominating Committee which shall present a slate of officers and directors for consideration by members at the annual meeting. Section 5. Vice President: At the request of the President, or in the event of his or her absence or disability, the Vice President shall perform the duties and possess and exercise the powers of the President; and he or she shall have such other powers as the Board of Directors may determine, and shall perform such other duties as may be assigned to him or her by the Board of Directors. Section 6. Secretary: The Secretary shall perform all the duties incidental to such office unless these duties are delegated to another person by the Board of Directors. Section 7. Treasurer: The Treasurer shall perform all the duties incidental to such office unless these duties are delegated to another person by the Board of Directors. Section 8. Removal: Any officer may be removed from office by the affirmation vote of two-third (2/3) of all the active members at any regular meeting or special meeting called for nonfeasance, malfeasance, or misfeasance, for conduct detrimental to the interest of PMD for lack of sympathy with its objectives, or for refusal to render reasonable assistance in carrying out its purposes. Any officer proposed to be removed shall be entitled to at least ten (10) days notice in writing, by mail, of the meeting of the Board of Directors, at which such removal is to be voted upon and shall be entitled to appear before and be heard by the Board of Directors at such meeting. ARTICLE VII - DUES AND FEES Section 1. Initiation Fees: Any person or firm elected to membership in PMD, shall pay in advance, an initiation fee as set by the Board of Directors. Section 2. Annual Dues: The annual dues for each member classification shall be approved by the Board of Directors. The annual dues of PMD for members shall be payable within thirty (30) days after billing. Any member whose dues are in arrears sixty (60) days following the due date shall be declared delinquent, a member not in good standing, shall be denied the privilege of voting, and shall be expelled from PMD upon the action of the Board of Directors if such delinquencies shall exceed 180 days. ARTICLES VIII - FISCAL YEAR Section 1. The fiscal year of PMD shall commence on January 1st of each year and end on December 31st. 4

ARTICLE IX - PROHIBITION AGAINST SHARING IN PMD EARNINGS Section 1. No member, director, officer, employee, member of a committee, or person connected with PMD, or any other private individual shall receive at any time any of the net earnings or pecuniary profit from the operations of the, provided that this shall not prevent the payment to any such person of such reasonable compensation for services rendered to or for PMD in effecting any of its purposes as shall be fixed by the Board of Directors; and no such person or persons shall be entitled to share in the distribution of any of the assets upon dissolution of PMD. All members of PMD shall be deemed to have expressed consented and agreed that upon such dissolution or winding up of the affairs of PMD, whether voluntary or involuntary, the assets of PMD, after all debts have been satisfied, then remaining in the hands of the Board of Directors, shall be distributed, transferred, conveyed, delivered and paid over in such amounts as the Board of Directors, may be determined by a Court of competent jurisdiction upon application of the Board of Directors, exclusively to the Winston-Salem Regional Association of REALTORS, Inc. ARTICLE X - AMENDMENTS Section 1. This Operations Policy may be altered, amended, or repealed at any meeting of Designated members of PMD (or an Associate Member designated by the Designated Member to vote in his or her place) by a vote of a majority of those present, provided that the purpose of action is inserted in the notice of such meeting; and, provided, a quorum is present. Any amendment shall be subject to approval of the Board of Directors to the Winston-Salem Regional Association of REALTORS, Inc. ARTICLE XI - APPROVAL OF OFFICERS AND DIRECTORS All references to election of Directors and Officers of PMD are subject to the final approval of the Board of Directors of the Winston-Salem Regional Association of REALTORS, Inc., which approval shall consist of considering each director and officer as a nominee for election and the approval of the directors and officers submitted to the Winston-Salem Regional Association of REALTORS, Inc. shall actually constitute the election of such director or officer. Election of officers and directors of PMD by the Winston-Salem Regional Association of REALTORS, Inc. shall consist of approving nominees submitted by PMD by majority vote, and any disapproval of any nominee shall only be upon the basis that election of that nominee would constitute clear and present detriment to the goals and principles of the Winston-Salem Regional Association of REALTORS, Inc. which detriment can be shown by specific instances of past actions of dishonesty or continuous and willful violations of the Code of Ethics. ARTICLE XII - BOOKS OF ACCOUNT PMD shall maintain books of accounting showing schedules of revenues and expenses, and shall maintain its own accounts within the Winston-Salem Regional Association of REALTORS accounting system. 5