Howard, Yolanda v. Unum

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University of Tennessee, Knoxville Trace: Tennessee Research and Creative Exchange Tennessee Court of Workers' Compensation Claims and Workers' Compensation Appeals Board Law 3-12-2015 Howard, Yolanda v. Unum Tennessee Court of Workers Compensation Claims Follow this and additional works at: http://trace.tennessee.edu/utk_workerscomp This Expedited Hearing by the Department of Labor and Workforce Development, Court of Workers' Compensation Claims is a public document made available by the College of Law Library and the Department of Labor and Workforce Development, Court of Workers' Compensation claims. For more information about this public document, please contact wc.courtclerk@tn.gov.

FILED Man:h 12, 2015 T:"COt:RTOF WORKERS' COMPE:"'SATIO:>o. CLAD IS Time: 3 : 2~ P:\1 COURT OF WORKERS' COMPENSATION CLAIMS DIVISION OF WORKERS' COMPENSATION EMPLOYEE: Yolanda Howard EMPLOYER: Unum DOCKET#: 2015-01-0005 STATE FILE#: 84357-2014 DATE OF INJURY: Sept. 24,2014 CARRIER: Travelers Indemnity Co. EXPEDITED HEARING ORDER THIS CAUSE came before the undersigned Workers' Compensation Judge upon the Request for Expedited Hearing filed on February 9, 2015 by Yolanda Howard, the employee, pursuant to Tennessee Code Annotated section 50-6-239(d). Ms. Howard requested an evidentiary hearing pursuant to Rule 0800-02-21-.14(1)(b) of the Tennessee Comprehensive Rules and Regulations. The undersigned convened a hearing of this matter by telephone on March 6, 2015. Ms. Howard appeared pro se and attorney Gerry Siciliano represented the employer, Unum. Upon review of Ms. Howard's request, the exhibits admitted into evidence, the testimony of witnesses, the arguments of counsel, and in consideration of the applicable law, the Court enters the following Expedited Hearing Order : ANALYSIS Issue Whether Ms. Howard sustained an injury which arose primarily out of and in the course and scope of employment. Evidence Submitted Employee was the only witness who testified. The Court received into evidence the following exhibits: Exhibit 1-Records ofdr. Marshall Jemison (11 pages); Exhibit 2-Causation questiormaire completed by Dr. Marshall Jemison (3 pages); Exhibit 3-Records of Galen Medical Group (6 pages); Exhibit 4---Supplemental records ofdr. Marshall Jemison (8 pages); Exhibit 5-Notice of Denial (1 page); and

Exhibit 6--First Report oflnjury (1 page). The Court designated the following as the technical record: Petition for Benefit Determination; Dispute Certification Notice; and Request for Expedited Hearing. The Court did not consider attachments to the above filings unless admitted into evidence during the Expedited Hearing. The Court considered factual statements in the above filings as allegations unless established by the evidence. History of Claim Ms. Howard worked for Unum, a disability insurance carrier. During her five (5) year tenure at Unum, she served first as a customer service representative and, later, as a claim specialist. Both jobs required repetitive use of her fingers, hands, and arms while typing on a computer and operating a push-button telephone. In 2012 and 2013, Ms. Howard reported to her supervisors that her work at Unum caused her to experience pain and numbness in her hands, fingers, and arms. Unum replaced Ms. Howard's keyboard and she sought relief through the use of anti-inflammatory medication. Ms. Howard's symptoms did not improve. Ms. Howard also attempted to work with splints, but her production slowed. ln June, 2014, Ms. Howard resigned from Unum due to multiple factors, including workplace stress caused by alleged unfair management practices. On October 21, 2014, Ms. Howard gave Unum notice of her intent to make a workers' compensation claim for her bilateral carpal tunnel syndrome. Unum denied the claim without paying benefits. On January 14, 2015, Ms. Howard filed a Petition for Benefit Determination seeking temporary disability and medical benefits for bilateral carpal tunnel syndrome. Employee's Contentions Ms. Howard contends that she developed bilateral carpal tunnel syndrome while repetitively typing and operating the telephone during her tenure at Unum. She claims that Unum should pay for treatment of her carpal tunnel syndrome, including for the release surgery she underwent in January, 2015. Ms. Howard also claims entitlement to temporary disability benefits. In response to Unum's claim that she failed to file her claim within the applicable statute of limitations, Ms. Howard claims that she filed her Petition for Benefit Determination within one (1) year from the date of the diagnosis of her carpal tunnel syndrome. Accordingly, Ms. Howard contends that she timely filed her claim. 2

Employer's Contentions Unum contends Ms. Howard's claim is not compensable because she failed to introduce a medical expert opinion establishing that her carpal tunnel syndrome arose primarily out of and in the course and scope of employment. Unum also contends that Ms. Howard did not file her claim within the applicable statute of limitations. Findings of Fact and Conclusions of Law Standard Applied When determining whether to award benefits, a workers' compensation judge must decide whether, based on the evidence introduced at the Expedited Hearing, the moving party is likely to succeed on the merits at the Compensation Hearing. See generally, McCall v. Nat 'I Health Care Corp., 100 S.W. 3d 209, 214 (Tenn. 2003). In a workers' compensation action, the injured employee shall bear the burden of proving each and every element of the claim by a preponderance of the evidence. Tenn. Code Ann. 50-6-239(c)(6). Factual Findings Upon consideration of Ms. Howard's testimony, the medical records admitted into evidence, and the entire record, the Court makes the following factual findings: Ms. Howard experienced bilateral pain and numbness in her fingers, hands, and arms as she repetitively typed and operated the telephone in the performance of her job at Unum; The pain and numbness in Ms. Howard's fingers, hands, and anns is caused by bilateral carpal tunnel syndrome; and The medical expert opinion admitted into evidence does not establish that Ms. Howard's bilateral carpal tunnel syndrome arose primarily out of and in the course and scope of employment. Application of Law to Facts Except in the most obvious, simple and routine cases, a claimant in a workers' compensation case must establish a causal relationship between the claimed injury and the employment activity by a preponderance of the expert medical testimony, as supplemented by lay evidence (emphasis added). Orman v. Williams Sonoma, Inc., 803 S.W.2d 672, 676 (Tenn. 1991 ). Prior to July 1, 2014, an injured worker could establish causation through credible lay testimony supported by equivocal medical expert opinion, such as an opinion that an incident at work "could be" the cause of an injury. Williams v. UPS, 328 S.W.3d 497, 504 (Tenn. 2010); Tindall v. Waring Park Asso., 725 S. W. 2d 935, 937 (Tenn. 1987). Because Ms. Howard's injury occurred August l, 2014, she must meet a more stringent evidentiary standard in order to establish her claim to workers' compensation benefits. Under current law, "[a]n injury 'arises primarily out of and in the course and scope of 3

employment' only if it has been shown by a preponderance of the evidence that the employment contributed more than fifty percent (50%) in causing the injury, considering all causes." Tenn. Code Ann. 50-6-102(13)(8)(2014). The law further provides that: "An injury causes death, disablement or the need for medical treatment only if it has been shown by a reasonable degree of medical certainty that it contributed more than fifty percent (50%) in causing the death, disablement or the need for medical treatment, considering all causes." Tenn. Code Ann. 50-6- 102(13)(C)(2014). Tennessee Code annotated section 50-6-102(13)(D) provides: "'Shown to a reasonable degree of medical certainty' means that, in the opinion of the physician, it is more likely than not considering all causes, as opposed to speculation or possibility." The parties stipulated to the medical records admitted into evidence at the Expedited Hearing. The records establish that Ms. Howard suffers from bilateral carpal tunnel syndrome (Ex. 1, pp. 5, 7; Ex. 4, pp. 5-7). However, the only medical expert opinion on causation came from Dr. Jemison's response to a causation questionnaire drafted by the attorney representing Unum. The causation questionnaire stated that Ms. Howard asserted that cumulative trauma caused her bilateral carpal tunnel syndrome (Ex. 2, p. 2). The questionnaire also stated that Ms. Howard "gives a history of diabetic conditions for several years" (Ex. 2. p. 2). The questionnaire posed the following inquiry to Dr. Jemison: "Based upon diagnostic tests and your evaluation and exam of Ms. Howard... certify within a reasonable degree of medical certainty if her ongoing bilateral hand problems arose primarily out of and in the course of her employment with Unum. On February 9, 2015, Dr. Jemison marked the "No _Not Primarily related" option to this inquiry. In view of Dr. Jemison's response, and there being no other causation opinion admitted into evidence, the Court finds that Ms. Howard did not establish by expert medical opinion that her bilateral carpal tunnel syndrome arose primarily out of and in the course and scope of employment. For that reason, the Court at this time denies Ms. Howard's claim for medical and temporary disability benefits. IT IS, THEREFORE, ORDERED that Ms. Howard's claim for medical and temporary disability benefits is denied at this time. Initial Hearing: An Initial Hearing has been set with Judge Thomas Wyatt, Court of Workers Compensation Claims, on May 7, 2015, at 9:30a.m. Eastern Time. You must call615-741-2051 or toll free at 855-74 7-1721 to participate in the Initial Hearing. Please Note: You must call in on the scheduled date and time to participate. Failure to call in may result in a determination of the issues without your further participation. All conferences are set using Eastern Time (ET). 4

ISSUED AND FILED WITH THE COURT OF WORKERS' COMPENSATION CLAIMS ON THE 12TH DAY OF MARCH, 2015. Tennessee Court of Workers' Compensation Claims 540 McCallie A venue, Suite 600 Chattanooga, TN 37402 Right to Appeal: Tennessee Law allows any party who disagrees with this Expedited Hearing Order to appeal the decision to the Workers' Compensation Appeals Board. To file a Notice of Appeal, you must: 1. Complete the enclosed form entitled: "Expedited Hearing Notice of Appeal". 2. File the completed form with the Court Clerk within seven (7) business days of the date the Expedited Hearing Order was entered by the Workers' Compensation Judge. 3. Serve a copy of the Request for Appeal upon the opposing party. 4. The parties, having the responsibility of ensuring a complete record on appeal, may request from the Court Clerk the audio recording of the hearing for the purpose of having a transcript prepared by a licensed court reporter and filing it with the Court Clerk within ten (10) calendar days of the filing of the Expedited Hearing Notice of Appeal. Alternatively, the parties may file a statement of the evidence within ten (10) calendar days of the filing of the Expedited Hearing Notice of Appeal. The statement of the evidence must be approved by the Judge before the record is submitted to the Clerk ofthe Appeals Board. 5. If the appellant elects to file a position statement in support of the interlocutory appeal, the appealing party shall file such position statement with the Court Clerk within three (3) business days of the filing of the Expedited Hearing Notice of Appeal, specifying the issues presented for review and including any argument in support thereof. If the appellee elects to file a response in opposition to the interlocutory appeal, appellee shall do so within three (3) business days ofthe filing of the appellant's position statement. 5

CERTIFICATE OF SERVICE I hereby certify that a true and correct copy of the Expedited Hearing Order was sent to the following recipients by the following methods of service on this the 12th day of March, 2015. Name Certified First Via Fax Via Email Address Mail Class Fax Number Email Mail Yolanda Howard X Yhowardl27@lvahoo.com Gerry Siciliano, X gms@lutheranderson.com Atty. Thomas Wyatt Workers' Compensation Judge 6