ABSTRACT-I. List of Services, notified by the Short listed Deparments under HP Public Services Gurantee Act/Rules, 2011 in Himachal Pradesh.

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ABSTRACT-I List of Services, notified by the Short listed Deparments under HP Public Services Gurantee Act/Rules, 2011 in Himachal Pradesh. CONTENTS Sr. No. Name of Department Notified Services Notification No. Notification Date 1. Animal Husbandary 3+5=8 AHY-A(3)-2/2011 AHY-A(3)-1/2017 02.12.2011 17.11.2017 2. Agriculture 1 Agr. A (4)1/2007-IV 26.11.2011 3. Health 3+5=8 Health-A-H(1)-1/2011 30.11.2011, 03.09.2013 4. Home Fire Services 2 Home-F(F)6-1/2011 05.01.2012 5. Home Police 11 Home (A) A(3)-2/2010 29.02.2012 6. Irrigation & 3 IPH-B(A)4-2/2011 14.12.2011 Public Health 7. Industries 7+1+6=14 Ind-II(A)18-1/2006-II, Ind-II (A)9-1/2014 13.12.2011, 12.01.2012, 16.06.2016' 30.06.2016 8. Social Justice & 4 WLF-E(2)-1/78 28.12.2011 Empowerment 9. Panchayati Raj 6 PCH-HA(1)-11/2011 19.01.2012 10. Revenue/Rural 7 Rev.B.A(3)-7/2010 21.12.2011 Development 11. Town & Country 10 TCP-A(3)-4/2011 14.09.2016 Planning 12. Urban Development 12 UD-A(3)-14/2015 11.08.2016 13. Housing 11 HSG-A(3)-3/2011 16.01.2012 14. Transport 4 TPT-B(15)-3/2003-L-II 23.05.2016 15. Forest 4+6+3+=13 FFA-A(A)-2/2010, FFE- A(B)9-1/2016, FFE- A(B)9-1/2016 26.11.2011, 25.05.2016, 15.06.2016, 07.11.2016 16. Co-operation 4 Coop-A(3)-3/2011 07.11.2015 17. Environment Science & Technology (State Pollution Control Board, HP) 4 STE-A(1)-1/2010 21.04.2016 18. Labour & Employment 10+2+1=13 Shram(A)6-2/10-Part-I-L 27.02.2016, 27.06.2016, 29.06.2016 19. Horticulture 4 HTC-B(15)17/2013 31.01.2017 20. Environment Science & Technology 3 STE-A(1)-1/2010 01.08.2016

21. Ayurveda 8 Ayur-F(13)-1/2017 10.08.2017 22. Public Works Department 1 PBW(B)F(4)4/2017 27.09.2017 23. HP Board Of School 4 EDN-C-A(3)1/2013 29.07.2013 Education Total 155 33 Of these 43 PSG Services are online by 9 Departments as per detail in Abstract-II. Out of 40 EODB (Ease of Doing Business) Services 27 are notified under PSG Act by 11 Departments. Balance 13 to be notified by 6 departments (Health, Industries, Electrical Inspector, Pollution Control Board, Weight & Measures & PWD). PSG notifications due from Health (4 services), PWD (1), Electrical Inspectorate (1) & Education (pending since 2013)

ABSTRACT-II Online PSG services through various online service providers/ departments Sr. No. Dept Online PSG Services Provider Total of Services 1 Health 1.Post Mortem report Medico Legal 1 Reports & Post Mortem Reports 2 Home police 1. Supply of FIR 2.Passport Verification(Regular 3. Passport Verification(Tatkaal) Verification of character and antecedents when requested for by the Emloyer/ Organization CCTNS (Crime & Criminal Tracking Network & System) 3 3. Social Justice & Empowerment 4. Revenue Deptt/Rural Department 1. Issue of Identy Cards to Sr, Citizen. 2. Issue of identity Cards to Persons with Disabilities. 1.Rural Area Certificate 2.Legal Heirs Certificate 3.Backward Area Certficate 4.Minority Community Certificate 5.Agriculturist Certificate 6.Dogra Class Certificate 7.Character Certificate 8.Caste (SC/ST) Certificate 9.Bonafide Himachali Certificate 10.Freedom Fighter Certificate 11. Income Certificate 12.Other Backward Classes Certificate 13.Domicile Certificate 14.Indigent (Needy Person) Certificate 15. Supply of copies of revenue records 2 E-district 14 LMK (Lok Mitra Kendra) 1 5 Town & Country Planning 16. Registration of deed/documents 1(i).Change of land use (ii) Site inspection (iii) Intimation of observation 2(i) Development permission HIMRIS (Himachal Registration Information System) 1 8

6. Urban Development (ii) Site Inspection (iii) intimation of observation 3(i) NOC for release of basic services (ii) Site Inspection (iii) Intimation of observation 4. Complaint regarding detection unauthorized construction/deviation from approved plan& action thereof. 5. Supplying copy of record. 6. composition pf pffences 7. Registration of private professionals under H.P. 8. Registration of Promoters and estate Agents 1. Registration of Birth 2. Registration of Death 3. Registration of Marriage E-District 3 7. Transport 1. Registration of Vehicles Vahan 4 8. Labour & Employment 9 Panchayati Raj Department. 2. Learning Driving license/conductor license 3. Permanent Driving License/ Conductor license. 4. International Driving License 1. Approval of building Plan under factories Act, 1948 1.Birth Certificate 2.Death Certificate 3.Marriage Registration Certificate 4.Copy Of Pariwar Register 5. BPL Card Saarthi OFRIS 1 (Online Factory Registration & Licensing System) e-distt 5 Total 43

ABSTRACT-III PSG in Mission Mode with EODB (Ease of Doing Business) Sr. Name of Service Department Act Timeline Status No. (in days) 1. Registration and grant and renewal of Labour PSG 20 Online license under the Factories Act, 1948 2. Approval of plan and permission to Labour PSG 20 Online construct/extend/or take into use any building as a factory under the Factories Act, 1948. 3. Registration and Renewal of license under Labour Under process the Indian Boilers Act, 1923 4. License and renewal for contractors under Labour PSG 20 Online provision of The Contracts Labour (Regulation and Abolition) Act, 1970 5. Registration and renewal under The Shops and Establishment Act. Labour PSG 15 Online 6. Registration of principal employer's Labour PSG 20 establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970. 7. Registration under The Building and Other Construction Workers (Regulation Labour PSG 20 Online of Employment and Conditions of Service) Act, 1996 8. Registration of establishment under the interstate migrant workmen (RE&CS) Act 1979 Labour PSG 20 Online 9. Approval for boiler manufacturer and renewal thereof Labour PSG (Only for Manufacturer) ` 10. Approval for boiler erector and renewal thereof Labour Under process 11. Building Plan Approval All ULBs/IDCs/ Development /Authorities/ TCP 12. NOC for tree felling and tree transit from Tree Authority/ Appropriate Authority (prior to commencement of construction activities) Tree Authority /Forest/ Revenue 13. Tree Transit Permission Tree Authority/ Forest/ Revenue. PSG 90 Offline PSG PSG 15-30 day depending on the number of tree Under Process Online Offline

14. NOC for Fire Department (prior to commencement of construction activities) Fire PSG 30 Days Offline 15. Consent to Establish under Water (Prevention and Control of Pollution) Act, 1974 16. Consent to Establish under Air (Prevention and Control of Pollution) Act, 1981 PCB PSG 15-40 Days PCB PSG 15-40 Days Online Online 17. Authorization under Hazardous Waste (Management and Handling) Rules, 1989 18. Consent to Operate under Water (Prevention and Control of Pollution) Act, 1974 19. Consent to Operate under Air (Prevention and Control of Pollution) Act, 1981 PCB Authoriz ation under Hazardou s Waste (Manage ment and handling) 120 days Online PCB PSG 15-40 Online PCB PSG 15-40 Online 20. Obtaining Electricity Connection PWD Citizen Charter Under process 21. Obtaining Water Connection Water PSG 1 Month Online Department/ All concerned agencies 22. Registration for Value Added Tax (VAT) Commercial GST GST GST Tax 23. Registration for Central Sales Tax (CST) Commercial GST GST GST Tax 24. Registration for Professional Tax Commercial GST GST GST Tax 25. Registration for Entry Tax Commercial GST GST GST Tax 26. Registration for Entertainment Tax Commercial GST GST GST Tax 27. Registration for Luxury Tax Commercial GST GST GST Tax 28. Granting/Renewal of Drug Manufacturing License Department of Health/ Drug PSG 21 Online

Controller 29. Trade License Municipal Corporation 30. Registration and renewal under weights Weight & and measures Measures 31. Registration of Partnership firms Registrar of Companies 32. Registration of Societies Registrar of Companies 33. Retail/Bulk drug license (Pharmacy) and Health/ Drug renewal Control 34. Drug License for setting up a pharmacy in Health/ Drug state. Control 35. Wholesale Drug License Health/ Drug Control 36. Single Window Single window body 37. Land Allotment All IDCs and equivalent 38. Land Allotment Renenue/ TCP and equivalent 39. Building Plan Approval All ULBs/IDCs/ Development Authorities/ TCP 40. Certification of electrical installation by Electrical chief electrical inspector Inspectorate PSG 30 Days Under process PSG Under process PSG 7 Under process PSG 21 Under process PSG 21 Online PSG 21 Online PSG 21 Online Under process Under process PSG 30 Under process PSG 90 Under process Under process Total 27 18 Online Abbreviations:- EODB IDC ULB TCP PSG VAT GST Ease of Doing Business Interactive Data Corporation Urban Local Bodies Town & Country Planning Public Service Guarantee Value Added Tax Goods & Services Tax

ABSTRACT-IV List of Nodal Officer nominated for implementation of Public Services Guarantee Act, 2011 in the Departments/Districts. Sr. No. Name of Department Name & Designation of Nodal Officer 1 Animal Husbandry 1)Shri Rajeev Mehta (Director AH) 2)Shri Ajmer Dogra, Assistant Director (Project Officer) 2 I& PH Er. Sushil Justa Superintending Engineer ( Works) 3 Health & Family Dr. Anjna Raina, Deputy Welfare Director of Health Services H.P. Address Directorate of Animal Husbandry, H.P. Shimla -5 Head Office, I&PH Department U.S. Club Shimla- 1 Health & Family Welfare Department H.P.Shimla-9 Telephone Number /e-mail id. Dir-ah-hp@nic.in0177-2830668 Mob-No. 94180-77082 9418069324 0177265562 Iph-hp@nic.in 0177-2621424 9418821635 dirhelthdhs@gmail.com Govt. Level/ HODs 4 Industries Sh. Jatinder Sanjta, Joint Director of Industries (Adnm.) 5. Himachal Pradesh Judicial Academy 6. Director General of Police Sh. Avinash Chander, Dy. Director of the Academy Sh. Kushal Chand Sharma, HPS, SP, Law& Order/ PHQ Shimla. Directorate of Industries H.P. Shimla Ghandal, PO Shakrah, Dhami Distt. Shimla Law& Order/ Welfare, PHQ H.P, shimla-2 9418904587 0177-2658310 Dirindus-hp@nc.in 94184-64644 jahp@nic.in 94184-88288 0177-2628397 2. Sh.Ram Lal Bansal, Dy. SP( H) Shimla 94180-67033 8894728006 3.. Sh.. Manmohan Singh Sharma,, HPS, Addl. SP. 94182-70636 01792-223927 District Level

Solan 4. Sh. Partap Singh, HPS, Dy. SP (H) Sirmour. 94181-58090 01702-222557 5.. Sh. Khajana Ram, HPS, Dy SP ( HQ), Baddi 5.6. Sh. Rohit Mrgpuri, Distt. Inspector of Police Kinnaur 7. Sh. Kuldeep Chand Rana, HPS, Addl. SP, Bilaspur 8. Sh. Shiv Kumar Sharma, HPS, Addl. SP Hamirpur 9. Sh. Kulbhushan Vaema, HPS, Addl.SP, Mandi 10. Sh. Nischint Singh Negi, HPS, Addl. SP Kullu 11. Sh. Sanjay Kumar Sharma, DSP Keylon, L&P 94184-63732 01702-222557 94184-180848 01786-22294 94182-80090 01978-224958 94181-75222 01972-224958 9418097929 01905-224164 94180-27711 01902225589 9418-74009 1900-222005

Sh. Mukesh, DSP/SDPO Kaza 12. Sh. Madan Lal Kushal, HPS, Dy. SP (HQ) Una. 13. Sh. Rajinder Kumar Jaswal, HPS, Dy. SP ( HQ) Kangra. 95180-74009 1900222005 01975-225693 94183-69202 01892-222150& 224905 Control Rom 14. Sh. Virander Singh, HPS, Addl. SP, Chamba, 7. Home Guard & Civil Shri Jitendra Singh, Staff Defence Officer (Training) 8. Urban Development 1.Addl. Secretary/Jt. Secy./Dy. Secy./ Under Secy. ( UD) 2. Addl. Director/Jt. Director/Dy. Director, Directorate of Urban Dev. 9. Transport Shri Rajinder Singh Rathore, HAS Joint Commissioner Transport-cum-RTO( HQ) HP 10. Panchayati Raj Sh. Kewal Sharma, Joint Director Panchayati Raj Home Guards State Hdqrs H.P. Shiml-1 H.P. Secretariat Shimlla-2 Department of Urban Dev. Talland Shimla 9418042888 01899-224158 9816084098 9805011439 0177-2626518 9459911011 Ud-hp@nic.in Government Level Directorate of Transport H.P. 9418000494 0177-2808950 Department of Panchayati Raj H.P. 3himla-9 0177-2623820 9418426511 Dir-prd-hp@nic.in 11. Housing & Urban Shri Umesh Sharma, H.P. Housing & Urban Dev. 98160-03741

Dev. Authority Chief Engineer, HIMUDA, 12. Agriculture Shri Remesh Chand Joint Director 13. Town& Country Shri Sandeep Kumar Planning The Director, TCP 14. Cooperation Sh. S. K. Rangra, Joint Registrar 15. SJ&E Deputy Secy./ Under Secy./ (SJ&E) 16. Forest Sh. Vineet Kumar, Pr. Chief Conservator of forest ( Admn.) O/o Pr. CCF, Shimla 17. Horticulture Dr. H.S. Baweja Director Horticulture, H.P. 18. Labour & Emp. Sh. Ashwani Kumar Sood Dy. Director Factories 19. Env.Sci. & Tech. Dr. Bhanu Neompaney Pr. Scientific Officer 20. Pollution Control Er. Ajit Kumar Ravi, Board Sr. Environment Engineer ( Headquarter ) Authority Nigam Bihar Shimla Directorate of Agriculture H.P. Shimla-5 IFS, APCCF (Admin) O/o PCCF, H.P. Shimla-71001 Director of Horticulture H.P. Shimla -2 9816132705 Krishibhawan-hp@gov.in 0177-2622494 9418094470 townank@hotmail.com 0177-262070 94180-34910 Rcs-hp@nic.in 9816424443 Secretariat Level 94180-27272 0177-2842390 94180-61319 Horticul-hp@nic.in Department of Labour & Emp. 94184-73059-2624157 E-mail ddf-hp@ nic.in Pr. Scientific Officer(BT) Env. S&T Shimla-1 H.P. Pollution Control Board Him Parivesh, Phase-III, New Shimla -9 0177-2655456 0177-263020 Pcbseshimla @ gmail.com ***

List -2 List of Nodal Officer nominated for implementation of Public Services Guarantee Act, 2011 in Districts. Sr. No. Name of the District Name & Designation of Nodal Officer 1 Una Assistant Commissioner to Deputy Commissioner, Una 2 Kullu Assistant Commissioner to Deputy Commissioner, Kullu. 3. Hamirpur Dr. Ahish Sharma, HPAS, Assistant Commissioner to Deputy Commissioner, Hamirpur 4. Mandi Assistant Commissioner to Deputy Commissioner, Mandi 5. Chamba Shri SubhKaran Singh, (HAS) Additional District Magistrate Chmba 6. Lahaul and Spiti 1.Sh Surjeet Singh Rathore HAS. 2. Dr. Amit Guleria, HAS 3.Sh. Jagan Thakur, HAS Address Commissioner Distt. Una Commissioner Distt. Kullu Commissioner Distt. Hamirpur Commissioner Distt. Hamirpur Office of Deputy Commissioner Distt. Chamba SDO (C) Lahaual at Keylong. SDO (C) Udaipur SDO (C) Spiti at Kaza Telephone Number 9418052771 01975-225800 9805490009 9418485816 01905-225209 94184-88702 9418204690 9418126508 01900-222225 SSdmkeylong@nic.in 94181-39700 01909-262224 Sdm-udaipur@nic.in 9418012038 01906-222302

7. Bilaspur Assistant Commissioner to Deputy Commissioner, Bilaspur H.P. 8. Kangra at Dharmshala District Revenue Officer, Kangara Commissioner Distt. Bilaspur Distt. Revenue Officer, Kangra at Dharmashala 01978-224688 94184-56920 01892-223318 94180-56629 9. Kinnaur at Shri Yogesh Chauhan, Reckong Peo HAS Assistant Commissioner to Deputy Commissioner, Kinnaur at Reckong Peo H.P. 10 Solan Sh. Narinder Chauhan Assistant Commissioner to Deputy Commissioner Solan 11 Sirmour Shri S.S. Rathore Assistant Commissioner to Deputy Commissioner Distt. Sirmour 12 Shimla Smt. Jyoti Gupta Assistant Commissioner to Deputy Commissioner, Shimla H.P. Commissioner Distt. Kinnaur at Reckong Peo H.P. Commissioner Distt. Solan Commissioner Distt. Sirmour. Commissioner Distt. Shimla Mobile No. 94186058911 Telephone No. 01792-223706 Telephone No. oi7 02-222546 Mobile No. 09816050032 9418454058 e-mail ac-sh-hp@nic.in Office of Deputy ***

ABSTRACT- V List of Designated Authorities under Public Service Gurantee Act, 2011 by the departments. Sr. No. Department Designation No. of PSG Designated Authorities 1. Agriculture Deputy Director 11 2. Animal Husbandry Deputy Director 2387 3. Co-operation Joint/Additional Registrar 20 4. Environment, Science & Technology Director 1 5. Forest Conservator/DFO 252 6. Health and Family Welfare BMO/CMO 1430 7. Home-( Fire) Chief Fire Officer 42 8. Home ( Police) SO/IGP Range 127 9. Housing CEO-cum-Secretary 40 10. Industries Director 19 11. Irrigation and public Health Executive Engineer 1093 12. Panchayati Raj Panchayat Inspector 3316 13. Revenue Tehsildar/Naib Tehsildar 2091 14. Social Justice and Empowerment Director 12 15. Town and Country Planning Director 64 16. Transport Commissioner 80 17. Urban Development Commissioner/SDM 58 18. Labour & Employment LO/Commissioner 45 19. Horticulture Joint Director 109 20. Pollution Control Board Member Secretary 12 21. Ayurveda SDAMO/Deputy Director 1210 22. Public Works Department Superintending Engineer 98 23. HP Board Of School Education Secretary Total 23 12517

ABSTRACT-VI Subject Guidelines for TOT (Training of Trainer) on Public Service Guarantee Act, 2011. (To be used by all departments that have notified PSG Services). Pages of Online Compendium & Abstract on AR website. Sr. No. Subject Compendium Abstract 1. Public Service Guarantee Act, 2011 01-06 Nil 2. Public Service Guarantee Rules, 2011 22-23 Nil 3. PSG Notifications by 22 departments of 146 Services Nil I 4. Online PSG Portals and Servicers Nil II 5. PSG Nodal Officers (Departments/Districts Nil IV 6. PSG Forms www.himachalforms.nic.in and hyperlink with AR website. 7. PSG FAQs 159-161 and on AR website 8. For MPP & P (Electricity) not notified under PSG Act but 2010 timebound services under Electricity Act, 2003. SOP on District Regulation and on AR website 9. List of PSG Designated Authorities in Departments V 10. PSG Listed cases decided by State Information Commissioner 14-20