Authorizing the City Manager to execute an Agreement between the City of Columbia and Passport Parking

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RESOLUTION NO.: R-2015-004 Authorizing the City Manager to execute an Agreement between the City of Columbia and Passport Parking BE IT RESOLVED by the Mayor and City Council this_ day of, 2015, that the City Manager is hereby authorized to execute the attached Agreement, or on a form approved by the City Attorney, between the City of Columbia and Passport Parking for mobile parking payment services. Requested by: Assistant City Manager Gentry Approved by: Mayor City Manager ATTEST: City Clerk Introduced: Final Reading: Last revised: 1/9/2015 15010007

Mobile Pay Services Agreement This Mobile Pay Services Agreement (the Agreement ) constitutes the legally binding and enforceable agreement of the parties, PassportParking, Inc. ( Passport ) and the City of Columbia, South Carolina (the City ), with Passport and the City jointly being referred to as the Parties ). The Parties agree and intend to be bound by the terms found in the following numbered paragraphs and with the terms of the City of Columbia s Request for Proposal RFP # 0004-14-15 and Passport s response to that RFP, but subject to the approval of City Council after a public hearing is held on the matter of a fee increase for public parking. This Agreement is entered into as of, 2015. 1. Scope of Services Passport will license to the City all software and documentation, and will provide or sell all equipment necessary to operate a mobile payment program for parking (the MPP ). This solution offers parking customers in any and all parking spaces owned or managed by the City (the Premises ) a number of pay-to-park services, including mobile applications, voice, SMS, and a web portal. (the Services ). Parking spots on the Premises will be integrated into the Comet application or PassportParking application at the election of the City. 2. Initial Term. The operation of the MPP will begin on a date mutually agreeable to the Parties and will conclude June 30, 2017 (the Initial Term ). 3. Continuation of Service. City, at its sole discretion, may extend their use of the MPP for two (2) one-year options. 4. Equipment. Passport will provide and maintain all related systems, signs, and/or stickers. City will

be responsible for installing all signs posts required to effectively operate the mobile pay program. City will pay for stickers and new or replacement signage after the initial term. 5. Payment Processing and Wallet Services. City may elect to provide parking customers with a virtual wallet (a Wallet Program ). With a Wallet Program, parking customers would be required to prepay funds into a wallet account for the payment of future parking fees for the MPP program. If City chooses to provide a Wallet Program, parking customers transactions will be funded using the wallet account, rather than a pay-as-you-go system. 6. Pricing. (a) The price per mobile pay transaction will be established according to Schedule I of this Agreement. (b) City will collect the Gross Receipts, defined for the purposes of this Agreement as all sums collected by City for the parking and storage of motor vehicles, whether on an hourly, daily, weekly, or monthly basis, less all refunds, discounts, and allowances made through validation to its customers, and Passport will send monthly invoices to City for the amount payable to Passport pursuant to the fee structure established in Section 6(a) of this Agreement. City must pay invoices within thirty (30) days of the invoice date. If City fails to make all payments required under this section 6(b), Passport may revoke City s access to the MPP until all required payments are made. (c) Other Fees Zone setup fees have been waived. Signage and Sticker fees have been waived. Cost per signage replacement: $30.00 after June 30, 2017, or for signage damaged through no fault of Passport Cost per sticker replacement: $3.00 after June 30, 2017 or for stickers damaged through no fault of Passport. 7. Customer Support.

Passport will field all technical customer calls related to the mobile pay program in English and Spanish. 8. Data Ownership. Passport will own and store all data collected during the operation of the MPP, except where such ownership violates any agreement with any third party data, authentication, or software provider. City will acquire a non-exclusive license to use the data during the operation of the MPP pursuant to this Agreement. For the purposes of this section 8, data includes any information, documents, or electronic files provided to Passport by a parking customer in the course of their use of any component of the MPP and any information or electronic files generated by parking customers use of the MPP. 9. Intellectual Property (a) City will acquire a revocable, non-exclusive, non-assignable, non-transferrable, and non-subleaseable right and license to use and access the MPP for its internal business purposes. All intellectual property rights including, without limitation, trade names, source code, trademarks, copyrights, patents, and trade secrets, not explicitly granted to City in this Agreement are reserved to Passport. (b) City will not, directly, indirectly, alone, or with another party, (i) copy, disassemble, reverse engineer, or decompile the MPP software or any subpart thereof; (ii) modify, create derivative works based upon, or translate the MPP software or source code; (iii) transfer or otherwise grant any rights in the MPP software or source code in any form to any other party; (iv) attempt to do any of the foregoing or cause or permit any third party to do or attempt to do any of the foregoing, except as expressly permitted hereunder. 10. Insurance Passport shall procure and shall maintain during the life of this agreement, whether such operation be by itself or by a subcontractor or anyone directly or indirectly employed by either of them, such insurance as required by statute, ordinance, or this agreement, to adequately protect the owner from any claims or damages including bodily injury or death,

which may arise from them during operations under this agreement. Each insurance policy required by these instructions shall be endorsed to state that coverage shall not be suspended, voided, OR cancelled by either party, reduced in coverage or in limits, unless thirty (30) days prior written notice, by certified mail, return receipt requested, has been given to the City. Workers Compensation Insurance Passport shall procure and shall maintain during the life of this agreement, Workers Compensation Insurance for all employees to be engaged in work on the project under this agreement, and in case any work is sublet, the contractor shall require the subcontractor similarly to provide Worker Compensation Insurance for all of the latter employees to be engaged in such work unless such employees are covered by the protection afforded by the contractor s Worker Compensation Insurance. The contractor shall not permit any person who is not protected by Workers Compensation Insurance or a properly approved Self Insured Workers Compensation Program to perform any activity related to this agreement. Liability Insurance Passport shall procure and maintain for the duration of the agreement insurance against claims for any injuries to persons or damages to property, which may arise form or in connection with the performance of the work by the contractor, his agents, or representatives, employees or subcontractors. a.) Commercial General Liability Insurance: Coverage in an amount not less than $1,000,000.00 per occurrence, and $2,000,000.00 aggregate combined single limit for bodily injury, personal injury, and property damage, naming the City of Columbia as an additional insured. b.) Automobile Liability Insurance $500,000.00 combined single limit per accident for bodily injury and property damage. 11. Service Levels Passport will provide hosting for the MPP software. Passport s sole and exclusive obligation in the event of an error or interruption of the MPP is to use Passport s best efforts to restore or repair the MPP as quickly as practicable.

12. Implementation Schedule. The schedule for the implementation and launch will be mutually agreed by the Parties. However, under no circumstances will Passport launch until it has received written confirmation from the City s designated agent that Passport may commence launch. 12. Scheduled Maintenance. If Passport plans to perform any scheduled maintenance during business hours, Passport will provide notice to City at least twenty-four (24) hours in advance of the commencement of such scheduled maintenance. For the purpose of this section 14, business hours means Monday through Friday between 9 AM Eastern Time and 5 PM Eastern Time. 13. Product Updates. Any improvements or modifications made by Passport to the PassportParking platform will be promptly provided to City and will automatically be subject to the terms of this Agreement. City may request that Passport create new features or functionality, and may pay to expedite the development of such features and functionality. City will gain no intellectual property rights in any requested or expedited features or functionality or any subpart thereof, other than as granted in Section 9 of this Agreement. 14. Piggyback Procurements. City will allow any public agency located in the United States to purchase, and Passport to offer to those public agencies, a substantially similar mobile pay program at the same price and under the same conditions agreed upon in this Agreement between the Parties, without any further competitive bidding, to the extent permitted by law. Each public agency will execute its own contract with Passport for its requirements, funding such service out of its own funding sources. City shall not incur any financial responsibility in connection with Passport s contracting with such other public agencies for such services.

15. Capacity. City represents and warrants that it has obtained or will obtain all licenses and permits necessary for the purchase of the MPP and operation of the Premises as a parking facility (excepting such licenses, police permits and other applicable governmental approvals required for Passport to perform the services required of it under this Agreement). City further represents and warrants that they have the authority to enter into this Agreement. 16. Confidentiality. City and Passport agree to treat all information furnished, or to be furnished, by or on behalf of the other party and information analyses, summaries and other work product derived from such information (collectively, the Information ) in accordance with the provisions of this section (Section 16. Confidentiality) and to take, or abstain from taking, all actions set forth herein. The Information will be used solely in connection with the consummation of this Agreement between Passport and City and the operation of the MPP, and will be kept confidential by the City and Passport and each party s officers, directors, employees, representatives, agents and advisors; provided, however, that (a) any of such Information may be disclosed to officers, directors, employees, representatives, agents and advisors who need to know such information to execute this Agreement and/or effectively operate the MPP (so long as such persons only use or disclose such Information in the manner permitted in this Section), and (b) such information may be disclosed to the extent required by law, and (c) upon the request of City or Passport, the other party will destroy or return to Passport all material containing or reflecting the Information. 17. Choice of Law. The Agreement will be governed and interpreted based on the laws of the State of South Carolina.

18. Termination. The City may terminate the agreement at any time upon any of the following grounds: 1) Failure of City Council to pass an ordinance creating a convenience fee to be assessed to the users of the MPP; 2) Failure by the City to appropriate funds in its budget to pay the respondent for the requested service; 2) The respondent fails to perform any of the services required in the agreement, and does not correct such deficiency within fifteen (15) days after having been notified of such deficiency by the City; 3) Force majeure; 4) Upon expiration of the term of the agreement; and 5) by mutual agreement. 19. Force Majeure. Neither Passport nor City will be held liable for any delay or omission in performance of their duties under this Agreement caused by causes beyond their reasonable control, including without limitation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, or riots (each a Force Majeure Event ). 20. Survivability. Sections 15 and 16 of this Agreement and this paragraph 20 will survive the termination of this Agreement 21. Indemnification

Passport agrees to indemnify, defend, hold harmless and reimburse the City, its agents, and employees from and against any and all losses, liabilities, expenses, and all claims for damages of any nature whatsoever relating to or arising out of any action or failure to act by Passport, its subcontractors, officers, agents and employees of any of the obligations under this Agreement, provided that Passport will not indemnify, hold harmless, or reimburse the City, its agents, and employees from and against any losses, liabilities, expenses, or claims for damages arising solely out of Passport s non-negligent performance of its obligations in accordance with this Agreement. Losses, liabilities, expenses and claims for damages shall include, but will not be limited to, civil and criminal fines and penalties, loss of use or services, bodily injury, death, personal injury, or injury to real or personal property, defense costs, legal fees and costs, and attorneys fees. Passport agrees to promptly notify the City of any civil or criminal actions filed against Passport or of any notice of violation from any federal or state agency, or of any claim as soon as practical as relates to the services provided. The City, upon receipt of such notice, shall have the right at its election to defend any and all actions or suits or to join in defense. 22. Disclaimer. The MPP is provided to City by Passport as is and with all faults. City acknowledges and agrees that Passport bears no liability for any error, omission, defect, deficiency, or nonconformity within the MPP. Other than as specifically set forth herein, neither of the parties makes any representations, warranties, or guarantees, express or implied, directly or indirectly, including, without limitation, any warranty of condition, merchantability, or fitness for a particular purpose or use, with respect to, arising out of, or in connection with the MPP and related services to be performed pursuant to this Agreement. 24. Severability. Whenever possible, each provision of this Agreement will be interpreted and construed to be valid under applicable law, but if any provision of the Agreement is found to violate applicable law, the violating provision will be ineffective only to the extent that it violates the law, without invalidating the remainder of the section containing the violating provision or any other provisions or sections of this Agreement.

25. Assignment. This Agreement and all of its provisions will be binding upon and inure to the benefit of the Parties and their respective successors and assignees. Neither Passport nor City may assign any rights, interests, or obligations hereunder without prior written consent of the other party, except that Passport may assign any of its rights, interests, or obligations to any wholly-owned subsidiary or acquirer without City s written consent. 26. Contractual Silence. If this Agreement fails to address a condition, obligation, benefit, or other term necessary to sufficiently define the relationship between the Parties or resolve a disagreement or conflict regarding the interpretation or construction of this Agreement, the Parties agree to reasonably cooperate to draft a mutually agreeable Amendment that clarifies the duties, rights, and obligations of the parties under this Agreement. 27. Amendments. The Parties may not amend or modify this Agreement except by a written instrument executed by the Parties (an Amendment ). 28. Informal Dispute Resolution. If either City or Passport has a claim, dispute, or other matter in question for breach of duty, obligations, services rendered or any warranty that arises under this Agreement, the parties must first attempt to resolve the matter through this dispute resolution process. The disputing party must notify the other party in writing as soon as practicable after discovering the claim, dispute, or breach. The notice must state the nature of the dispute and list the party s specific reasons for such dispute. Within ten (10) business days of receipt of the notice, both parties must commence the resolution process and make a good faith effort, either through email, mail, phone conference, in person meetings, or other reasonable means to resolve any claim, dispute, breach or other matter in question that may arise out of, or in connection with this Agreement. If after sixty (60) days the dispute remains unresolved, the

parties may pursue other forms of dispute resolution including mediation or any other judicial or non-judicial form of dispute resolution except binding arbitration. The City may seek attorneys fees and Passport agrees to pay such fees as awarded by the Court or other body. No attorneys fees may be sought by nor will be paid to Passport. 29. Non Discrimination Passport will take affirmative action in complying with all federal, state and local requirements concerning fair employment and employment of the handicapped, and concerning the treatment of all employees, without regard or discrimination by reason of race, color, religion, sex, sexual orientation, national origin or physical handicap. 30. Entire Agreement. This Agreement represents the full and complete understanding of the Parties and supersedes any and all prior agreements. 31. Limitation of Liability. In no event will Passport be liable to City for any lost profits, lost savings, or incidental, indirect, special, or consequential damages arising out of City s use or inability to use the product or the breach of this Agreement, even if Passport has been advised of the possibility of such damages. ***REMAINDER OF PAGE LEFT INTENTIONALLY BLANK***

IN WITNESS WHEREOF, the Parties have caused this agreement to be duly executed as of the Effective Date. On behalf of Passport Parking, Inc. Signature: Printed Name: Title: On behalf of the City of Columbia, South Carolina Signature: Printed Name: Teresa Wilson Title: City Manager

SCHEDULE I PRICING TERMS Parking customers on the premises will pay a fee of twenty cents ($0.20) per mobile pay transaction. This fee will decrease to eighteen cents ($0.18) per mobile pay transaction if and when the University of South Carolina (the University ) signs up to use Passport on its paid parking.