ASEAN Internet: ITU Case Studies

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e-asean Task Force Meeting Siem Reap, Cambodia 6 July 2001 ASEAN Internet: ITU Case Studies Michael.Minges@itu.int

International Telecommunication Union UN agency for telecommunications 189 member states; 650+ other companies & organizations Based in Geneva, Switzerland. Asian regional offices in Bangkok and Jakarta Telecom Development Bureau responsible for promoting telecom in developing countries www.itu.int

ITU Internet Studies Reasons Improve market information Examine factors influencing / restricting Internet diffusion Recommendations First round Other case studies Web site: www.itu.int/ti/casestudies

Internet Case Study Contents Country Overview Telecom sector Media sector Internet market Use in government, health, education and business Recommendations

Status of ASEAN studies Country Singapore Malaysia Indonesia Vietnam Cambodia Field work (Study completed) July 2000 (April 2001) March 2001 (September 2001) May 2001 (September 2001) May 2001 (September 2001) July 2001 (September 2001) Thailand August 2001 (December 2001) Laos October 2001 (December 2001) Philippines November 2001 (December 2001) Note: Brunei and Myanmar dependent on resources.

The e-city: Singapore First study completed Model for other countries Universal access: All telephone subscribers (almost all households) have free Internet access (only pay telephone usage charge) One of most broadband countries on earth Sophisticated application development Converged regulator and high level support for ICT Good market information from regulator, national statistical agency and research firms

Wealth & Internet 100% R 2 =0.8264 10% 1% 0.1% Internet penetration Malaysia Indonesia Singapore Vietnam 0.01% $1 000 $10 000 PPP per capita, US$

Soft factors Country Singapore Malaysia Vietnam Indonesia Adult literacy rate (%) 91.8 86.4 92.9 85.7 Secondary school enrolment (%) 75.6 64.0 55.1 56.1 Source: UNDP-HDI, 2000 (1998 data).

Languages Country Singapore Malaysia Vietnam Indonesia Official languages / main languages Chinese: 59% Malay: 14% Tamil: 3% English: 23% (71% literacy) Malay: 66% Chinese: 25% Tamil: 7% English literacy: Peninsular Malaysia 54%, Sarawak 28%, Sabah 29% Vietnamese: 87% Indonesian: 85% (15% mother tongue) Javanese: 42% Sudanese: 14% Number of languages 26 54 87 >250 Source: Ethnologue, www.sil.org/ethnologue/, Statistics Singapore, Malaysia Statistics

Infrastructure comparisons

Internet comparisons Indonesia Malaysia Singapore Vietnam Number of ISPs 60 7 5 Internet penetration Broadband Cable ADSL trial ADSL trial Cable & ADSL ADSL trial Int l bandwidth per subscriber

Regulatory comparisons Indonesia Malaysia Singapore Vietnam Content No restriction s No restriction s 100 symbolic sites blocked Firewall VoIP Allowed with license National trial Market entry

Mobile comparisons 7'000 6'000 5'000 4'000 3'000 2'000 1'000 0 Main lines Mobile PCs Singapore Malaysia Indonesia Vietnam

Tariff comparisons $1.50 $1.25 $1.00 $0.75 $0.50 $0.25 $0.00 Dial-up Internet access per hour, US$, July 2001 Phone usage ISP usage 0.35 0.24 0.16 0.48 0.84 0.78 Singapore Malaysia Indonesia Vietnam Source: ITU adapted from ISP data.

Framework comparison Sophistication Pervasiveness 4 3 2 1 0 Singapore Malaysia Indonesia Dispersion Organizational Absorption Connectivity

Market research Indonesia Malaysia Singapore Vietnam Statistical agency Statistics Indonesia Department of Statistics Statistics Singapore General Statistical Office Online? www.bps.go.id www.statistics.gov.my www.singstat.gov.sg Not yet ICT Statistics? No Yes (2000 Census) Yes No Telecom regulator POSTEL CMC IDA DGPT Online? www.postel.go.id www.cmc.gov.my www.ida.gov.sg No ICT statistics? No A few Yes No

Universal Access

Interesting things

Conclusions Digital divide is not an infrastructure problem but an affordability and awareness problem Universal access policies are, in general, nonexistent, insufficient, and not clear Lack of market research Shortage of relevant content / applications is a major barrier to benefits of ICT for development Governments are not as committed as they should be; need to promote killer application

The End