Remittance Coalition Quarterly Meeting

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Remittance Coalition Quarterly Meeting THURSDAY, FEBRUARY 2 0, 2014 2 :30 4:00 PM CENTRAL CONFERENCE BRIDGE 855-377-2663 PARTICIPANT CODE 47350700 Disclaimer: These materials have been created by the Remittance Coalition and are intended to be used as resources. Views expressed here are not necessarily those of, and should not be attributed to, any particular Remittance Coalition participant or organization. They are not intended to provide business or legal advice, nor are they intended to promote or advocate a specific action, payment strategy, or product. Readers should consult with their own business and legal advisors.

Agenda Welcome and agenda review Remittance Coalition accomplishments in 2013 a. Remittance Glossary b. Core Adjustment Reason Codes c. Remittance Standards Inventory d. Educational Publications e. Outreach Remittance Coalition priorities for 2014 a. Continue targeted education & outreach b. B2B Directory Project c. Promote adoption of selected standards & technical reports Highlights of the 2013 AFP Electronic Payments Survey Building momentum in 2014 a. Encourage your colleagues to join the Remittance Coalition b. Join our LinkedIn group c. Stock slides describing the Remittance Coalition are available for speakers d. Plan to attend our in-person meeting to be held on Sunday, April 6, 2014 at the NACHA 2014 Payments Conference; seeking agenda topic suggestions Other business, questions or comments

2013 Accomplishments 1. Simplified Deduction Code Project Lyle Wallis, CRF & Janet Busch, X9 2. Remittance Standards Inventory Mary Hughes, FRB Mpls. 3. Remittance Glossary Mary Hughes 4. Educational Publications Mary Hughes 5. Outreach Claudia Swendseid, FRB Mpls. 2014 Federal Reserve Bank of Minneapolis. Materials are not to be used without consent. 3

2014 Priorities 1. Continue targeted education & outreach Roy DeCicco, JPMChase 2. B2B Directory Project Brian Mantel, FRB Chicago 3. Promote adoption of selected standards & technical reports Rich Urban, IFX (ISO Stand-Alone Remittance Message); Rob Unger, NACHA (XML Remittance Format); & Claudia Swendseid (Others)

2013 AFP Electronic Payments Survey - Remittance Coalition Presentation Magnus Carlsson AFP

Payment Methods Checks ACH Credits Payment Method Used to Pay Major Suppliers Wire Transfers (65% of Intl. Payments) Purchasing Cards ACH Debits Check Use for B2B Transactions Still High 90 75 60 45 30 15 0 81% 74% 57% 50% 2004 2007 2010 2013 Source: 2013 Electronic Payments, Association for Financial Professionals Do you think U.S. Businesses might be missing out on International Trade due to our relatively high use of checks? Yes, Definitely Missing Out 5.80% Yes, To Some Extent 42.03% Maybe not really sure 13.04% No, Not To a Large Extent 35.51% No, Definitely Not 3.62% 100.00% 6

Likelihood of Converting Majority of B2B Payments to Major Suppliers From Checks to Electronic Payments in Three Years (Percentage Distribution) 60% 50% 40% 30% 20% 10% 0% Likelihood of Converting: 2004 2007 2010 2013 A Large Number of Respondents Believe a Switch from Checks to Electronic Payment Methods is Likely. Very Likely Somewhat Likely Not at All Likely Majority Already Electronic Generally Positive Attitude Toward Switching from Checks To Electronic Payments Actual Switch Rate Fairly Low Still High Level of Check Use To Switch from Checks to Electronic Payments May Be More Difficult Than First Anticipated. Source: 2013 Electronic Payments, Association for Financial Professionals 7

Top Benefits of Transitioning to Electronic Payments (Percent of Organizations) Cost savings 57% Improved cash forecasting 46% Fraud control More efficient reconciliation 39% 37% Working capital improvement Better supplier/ customer relations Straight-through processing to A/P or A/R Reduction in days sales outstanding Ability to take early payment discounts 27% 24% 24% 20% 16% Other 1% 0 10 20 30 40 50 60 Source: 2013 Electronic Payments, Association for Financial Professionals 8

Barriers to Increasing Use of Electronic Payments Difficulty to convince customers to pay electronically Difficulty to convince suppliers to accept electronic payments Shortage of IT resources for implementation No Standard format for remittance information Lack of integration between electronic payment and accounting systems Trading partners cannot send/receive automated remittance information with electronic payments Privacy/security of bank account information Check systems work well Major Barrier Minor Barrier No Barrier Loss of check float Organization cannot send or receive automated remittance information with electronic payments Organization needs to open/hold a current account to make and/or receive payments in foreign currency Banking partners that do not offer all the curencies used by the organization to make payments 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Source: 2013 Electronic Payments, Association for Financial Professionals 9

Poll Question Would an Open Directory Containing Basic Payment Information (Bank ID and Account Numbers, etc.) be Helpful in Advancing Electronic Payments? a) Yes, we would definitely consider moving from checks to electronic payments 43.6% b) Maybe 41.9% c) No, we would not be helped by this additional information 12.9% d) No, we will continue using checks regardless 1.6% Source: 2013 Electronic Payments Webinar, Association for Financial Professionals 10

Organizations Method of Sending ACH Remittance Information (Percent of Organizations) Email 74% EDI/CTX Transmissions 37% Email Dominates Regular Mail Fax Third-party Website 10% 15% 18% Noteworthy that 18% Use Regular Mail Slow Reconciliation accepted? Organization's Website 6% Customer's Website 6% Other 3% 0% 10% 20% 30% 40% 50% 60% 70% 80% Source: 2013 Electronic Payments, Association for Financial Professionals 11

Poll Question Would the ability to send all remittance information along with the payment be beneficial? a) Very beneficial 90.8% b) Somewhat beneficial 8.8% c) No 0.3% d) Don t Know 0.0% Source: 2013 Electronic Payments Webinar, Association for Financial Professionals 12

Willingness to Make Investments to Support the Ability to Send/Receive Wire Payments with ERI 53% 55% Send Wire Payments Receive Wire Payments 19% 22% 12% 10% 9% 7% 6% 6% Not willing to make investments Interested in making necessary investments Accounting System already supports Treasury workstation and accouting system already support Treasury workstation already supports Source: 2013 Electronic Payments, Association for Financial Professionals 13

Use of Straight-Through Processing (STP) for Payments (Percentage Distribution) 7% 9% None 1-20 percent Almost ¾ of Respondents Have No or Very Little STP For Their Payments 7% 6% 50% 21-40 percent 41-60 percent Correlation to High Use of Checks, also at 50%? 21% 61-80 percent More than 80 percent Source: 2013 Electronic Payments, Association for Financial Professionals 14

Steps Taken as a Result of the Announced EMV Implementation Roadmap 14% 5% 6% No changes as a result of EMV roadmap Working with Acquirer to Understand Potential Impact Only 6% of organizations have placed new terminals in service in anticipation of EMV adoption 75% Considering implementation of credit card terminals to allow for EMV Placing or has put in place new terminals Vast Majority have not yet made any changes Source: 2013 Electronic Payments, Association for Financial Professionals 15

Poll Question What do you consider the most important benefits with a U.S. EMV (Chip Card) implementation? a) Fraud Protection 72.8% b) Global Interoperability 17.7% c) Quicker Transactions 5.2% d) Other 1.1% e) No Benefits 3.3% Source: 2013 Electronic Payments Webinar, Association for Financial Professionals 16

Wire transfers Have treasury operations in local countries Cross-border ACH/IAT Checks SEPA payments Purchasing Cards Local disbursements (Giro, post office, etc.) Other Method Used to Transact Cross-Border Payments (Mean Distribution of Cross Border Payment Methods) 70% 60% 65% 66% Send Payments Receive Payments 50% 40% 30% 20% 10% 0% 13% 10% 10% 8% 5% 6% 3% 4% 2% 4% 1% 1% 1% 1% Source: 2013 Electronic Payments, Association for Financial Professionals 17

Summary Still High Use of Checks Viewed as a risk of falling behind, or missing out on International Trade Generally a Positive Attitude to Electronic Payments Cost Savings and Improved Cash Forecasting the biggest benefits Biggest Barrier is Convincing Trading Partners A B2B Directory Seen as Beneficial Email Dominates as Means for ACH Remittance Info Even Regular Mail is Used to a Fairly Large Extent Ability to Send Remittance Information Along with Payment Seen as Important However, Not Willing to Make Investments STP More Work To Be Done EMV Implementation Lagging Attitude May be Changing (Target and Neiman Marcus Senate Hearing) International Transfers Done Primarily by Wire Checks Represent a Very Small Portion 18

Questions? Magnus Carlsson Manager, Treasury & Payments AFP email: mcarlsson@afponline.org 19

2014 Momentum 1. Encourage your colleagues to join the Remittance Coalition 2. Join our LinkedIn group 3. Stock slides describing the Remittance Coalition are available for speakers

Other Business Plan to attend our in-person meeting to be held on Sunday, April 6, 2014 at the NACHA 2014 Payments Conference Grand Ballroom, Orlando World Center Marriott, Orlando FL, 1:00 2:30 PM Please RSVP & send your suggestions for topics Email: remittance.coalition.smb@mpls.frb.org