The Twelve Apostles Hotel (Pty) Ltd (Registration Number 1998/003762/07)

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MANUAL PREPARED IN ACCORDANCE WITH SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT NO 2 OF 2000 ("the Act") FOR The Twelve Apostles Hotel (Pty) Ltd (Registration Number 1998/003762/07) A. INTRODUCTION TO THE TWELVE APOSTLES HOTEL AND SPA The Twelve Apostles Hotel and Spa is a luxurious intimate five star hotel. B. PARTICULARS IN TERMS OF THE SECTION 51 MANUAL 1. Contact details [Section 51(1)(a)] Name of body: The Twelve Apostles Hotel (Pty) Ltd Physical address: Victoria Road, Oudekraal, Cape Town, 8040 Postal address: P O Box 32117, Camps Bay, 8040 Head of body: Louie lee du Plessis Telephone no: 021 437 9000 Fax no: 021 437 9055 Email: louielee@12apostles.co.za 2. Guide on how to use the Act [Section 51(1)(b)] The Promotion of Access to Information Act grants a requester access to records of a company, if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest. Requests in terms of the Act are required to be made in accordance with the prescribed procedures, at the rates provided. A guide on how to use the Act has been compiled by the South African Human Rights Commission. Please direct any queries to: The South African Human Rights Commission: PAIA Unit The Research and Documentation Department Postal address: Private Bag 2700, Houghton, 2041 Telephone: +27 11 484 8300 Fax: +27 11 484 0582 Website: www.sahrc.org.za E-mail: PAIA@sahrc.org.za 3. Records available in terms of any other legislation [Section 51(1)(d)] Records are kept and are available upon specified conditions in accordance with such other legislation as is applicable to The Twelve Apostles Hotel (Pty) Ltd including: Basic Conditions of Employment Act 75 of 1997 as amended; Companies Act Number 61 of 1973; Compensation for Occupational Injuries & Diseases Act 130 of 1993; Copyright Act 98 of 1978; Employment Equity Act 55 of 1998; Income Tax Act 95 of 1967;

Labour Relations Act 66 of 1995 as amended; Occupational Health & Safety act No.85 of 1993; Regional Services Councils Act 109 of 1985; Skills Development Act No. 97 of 1998; Skills Development Levies Act 9 of 1999; Unemployment Contributions Act No. 4 of 2002; Unemployment Insurance Act 63 of 2001; Value Added Tax Act 89 of 1991; Wage Determination No. 457. 4. Access to the records held by The Twelve Apostles Hotel (Pty) Ltd [Sections 51(1)(c) and 51(1)(e)]. 4.1 The categories of records and documentation which are available without a person having to request access in terms of the Act [Section 51(1)(c)]. Brochures Menus Tariff sheets 4.2 Records that may be requested [Section 51(1)(e)]. Companies Act records Documents of incorporation Memorandum and articles of association Minutes of Board of Directors meetings Records relating to the appointment of directors, auditors, public officer and secretary Financial records Financial Statements Banking records Contracts Invoices Rental agreements Income tax records Tax returns PAYE records Documents issued to employees for income tax purposes Records of payments made to SARS on behalf of employees Personnel documents and records Contracts of employment Employment equity plan Remuneration records and policies Medical aid records Pension fund records Leave records General / Other Insurance certificates Lease agreements Liquor license Trade Licence TV licence SAMRO licence

4.3 The request Procedure. To facilitate the processing of your request, kindly use the prescribed form. Address your request to Louie lee du Plessis P O Box 32117, Camps Bay, 8040 Form of Request The requester must use the prescribed form to make the request for access to a record. This must be made to the head of the private body. This request must be made to the address, fax number or electronic mail address of The Twelve Apostles Hotel (Pty) Ltd [s 53(1)]. The requester must provide sufficient detail on the request form to enable the head of the private body to identify the record and the requester. The requester should also indicate which form of access is required. The requester should also indicate if, in addition to a written reply, any other manner is to be used to inform the requester and state the necessary particulars to be so informed [s53(2)(a) and (b) and (c)]. The requester must identify the right that is sought to be exercised or to be protected and provide an explanation of why the requested record is required for the exercise or protection of that right [s 53(2)(d)]. If a request is made on behalf of another person, the requester must submit proof of the capacity in which the requester is making the request to the satisfaction of the head of the private body [s 53(2)(f)]. 5. Other information as may be prescribed [Section 51 (1)(f)]. The Minister of Justice and Constitutional Development has not made any regulations in this regard. 6. Availability of the manual [Section 51(3)]. The manual is available for inspection at the offices of The Twelve Apostles Hotel (Pty) Ltd free of charge and a copy is posted on the website www.12apostleshotel.com

7. Fees: A requester who seeks access to a record containing personal information about that requester is not required to pay the request fee. Every other requester, who is not a personal requester, must pay the required request fee: The head of the private body must notify the requester (other than a personal requester) by notice, to pay the prescribed request fee (if any) before further processing the request [s54(1)]. The fee that the requester must pay to the private body is R50,00. The requester may lodge an application to the court against the tender or payment of the request fee [s 54(3)(b)]. After the head of the private body has made a decision on the request, the requester must be notified in the required form. If the request is granted then a further access fee must be paid for reproduction and for search, preparation and for any time that has exceeded the prescribed hours to search and prepare the record for disclosure [s 54 (6)]. Fees in respect of private bodies 7.1 The fee for a copy of the manual as contemplated in regulation 9(2)(c) is R1,10 for every photocopy of an A4-size page or part thereof. 7.2 The fees for reproduction referred to in regulation 11(1) are as follows: R (a.) For every photocopy of an A4-size page or part thereof 1,10 (b.) For every printed copy of an A4-size page or part thereof held on a computer or in electronic or machine-readable form 0,75 (c.) For a copy in a computer-readable form on (i.) Stiffy disc 7,50 (ii.) Compact disc 70,00 (d.) (i.) For a transcription of visual images, for an A4 size page or part thereof 40,00 (ii.) For a copy of visual images 60,00 (e.) (i.) For a transcription of an audio record, for an A4-size page or part thereof 20,00 (ii.) For a copy of an audio record 30,00 7.3 The request fee payable by a requester, other than a personal requester, referred to in regulation 11(2) is R50,00. 7.4 The access fees payable by a requester referred to in regulation 11(3) are as follows: R (1.) (a.) For every photocopy of an A4-size page or part thereof 1,10 (b.) For every printed copy of an A4 size page or part thereof held on a computer or in electronic or machine-readable form 0,75 (c.) For a copy in a computer-readable form on - (i.) stiffy disc 7,50 (ii.) compact disc 70,00 (d.) (i.) For a transcription of visual images, for an A4 size page or part thereof 40,00 (ii.) For a copy of visual images 60,00 (e.) (i.) For a transcription of an audio record, for an A4-size page or part thereof 20,00 (ii.) For a copy of an audio record 30,00 (f.) To search for and prepare the record for disclosure, R30,00 for each hour or part of an hour reasonably required for such search and preparation. (2.) For purposes of section 54(2) of the Act, the following applies: (a.) Six hours as the hours to be exceeded before a deposit is payable; and (b.) one third of the access fee is payable as a deposit by the requester. (3.) The actual postage is payable when a copy of a record must be posted to a requester.

Prescribed forms REQUEST FOR ACCESS TO A RECORD OF THE TWELVE APOSTLES HOTEL (PTY) LTD (Section 53(1) of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)) [Regulation 10] A. Particulars of private body: The Twelve Apostles Hotel (Pty) Ltd Victoria Road, Oudekraal, Cape Province, 8040 P O Box 32117, Camps Bay, 8040 021 437 9000, 021 437 9055, cbennett@rchmail.co.za The Head of Information: Louie lee du Plessis B. Particulars of person requesting access to the record 1. The particulars of the person who requests access to the record must be given below. 2. Furnish an address and/or fax number in the Republic to which information must be sent. 3. Proof of the capacity in which the request is made, if applicable, must be attached. Full names and surname: Identity number: Postal address: Fax number: Contact telephone number: E-mail address: Capacity in which request is made, when made on behalf of another person: (attach proof of capacity, power of attorney, resolution) C. Particulars of person on whose behalf request is made This section must only be completed ONLY if a request for information is made on behalf of another person. Full names and surname: Identity number: D. Particulars of record 1. Provide full particulars of the record to which access is requested, including the reference number if that is known to you, to enable the record to be located. 2. If the provided space is inadequate please continue on a separate folio and attach it to this form. The requester must sign all the additional folios.

1. Description of record or relevant part of the record: 2. Reference number, if available: 3. Any further particulars of record: E. Fees 1. A request for access to the record, other than a record containing personal information about yourself, will be processed only after a request fee has been paid. 2. You will be notified of the amount required to be paid as the request fee. 3. The fee payable for access to a record depends on the form in which access is required and the reasonable time required to search for and prepare a record. 4. If you qualify for exemption of the payment of any fee, please state the reason for exemption. Reason for exemption from payment of fees: F. Form of access to record If you are prevented by a disability to read, view or listen to the record in the form of access provided for in 1 to 4 hereunder, state your disability and indicate in which form the record is required. Disability: Form in which record is required: Mark the appropriate box with an "X". NOTES: a. Compliance with your request in the specified form may depend on the form in which the record is available. b. Access in the form requested may be refused in certain circumstances. In such a case you will be informed if access will be granted in another form. c. The fee payable for access to the record, if any, will be determined partly by the form in which access is requested. 1. If the record is in written or printed form: copy of record* inspection of record 2. If record consists of visual images (this includes photographs, slides, video recordings, computer generated images, sketches, etc.): view the images copy the images* transcription of images 3. If record consists of recorded words or information which can be reproduced in sound: listen to the soundtrack transcription of soundtrack* (written or printed document) (audio cassette) 4. If record is held on computer or in an electronic or machine-readable form: printed copy of record* printed copy of information derived from the record* copy in computer readable form* (stiffy or compact disk) *If you requested a copy or transcription of a record (above), do you wish the copy or transcription to be posted to you? Postage is payable. YES NO

G. Particulars of right to be exercised or protected If the space provided for is insufficient to complete this section, please continue on a separate folio and attach it to this form. The requester must sign all the additional folios. 1. Indicate which right is to be exercised or protected 2. Explain why the requested record is required for the exercising or protection of the aforementioned right: H. Notice of decision regarding request for access You will be notified in writing whether your request has been approved/denied. If you wish to be informed thereof in another manner, please specify the manner and provide the necessary particulars to enable compliance with your request. How would you prefer to be informed of the decision regarding your request for access to the record? Signed at on this day of 20 SIGNATURE OF REQUESTER/PERSON ON WHOSE BEHALF REQUEST IS MADE