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THE HANDICRAFTS & HANDLOOMS EXPORT CORPORATION OF INDIA LTD. (A Govt. of India Undertaking) Jawahar Vyapar Bhawan Tolstoy Marg, Janpath New Delhi 110 001 As Implementing Agency INVITES OF TENDER FOR RESTAURANT SERVICES ON LICENSE BASIS AT HANDLOOM MARKETING COMPLEX (HMC), JANPATH NEAR INDIAN OIL BHAWAN (A PRIME LOCATION OF CONNAUGHT PLACE) NEW DELHI

TENDER FOR OPERATING RESTAURANT ON LICENSE BASIS AT THIRD FLOOR OF HANDLOOMS MARKETING COMPLEX (HMC) Offers are invited for Restaurant Services on License Basis at 3rd floor of the HANDLOOM MARKETING COMPLEX (HMC), under two bids format, Technical Bid and Financial Bid in the prescribed enclosed format. Description of the Tender Operating Restaurant on license basis for a period of 3 (three) years at Handlooms Marketing Complex (HMC), Janpath, New Delhi. It is proposed to have a restaurant catering the best of Indian including Regional cuisines. India boasts a great wealth and variety of cuisines and the idea is to focus on authentic and relatively unknown delicacies from different traditions, understanding their nutritive values and, where appropriate, giving them a twist to make them healthier or more delicious. As this is the Marketing Complex, initiatives which celebrate the craft of Indian cooking would be welcome. High standards of hygiene, presentation and service are expected. NOTE: 1. The document contains 17 Pages. 2. The Technical and Financial Bids shall be duly filled in and submitted in original. 3. The Bids should be signed on all pages by the Applicant under seal. 4. All information to be written legibly. Where figures are furnished, these are to be written in words also, within brackets. 5. Attach separate sheets wherever necessary.

DEFINITIONS HHEC shall mean The Handicrafts & Handlooms Exports Corporation of India Limited. HMC shall mean Handloom Marketing Complex HMCAA shall mean Handloom Marketing Complex (Janpath) Allottees Association (or the name finally registered) Bidder shall mean the firm who participates in the tender and submits its Bid. Bid/ Proposal shall mean the Bid submitted by the Bidders in response to this tender. Bid Validity Period shall mean a period of not less than 120 days from the last date for submission of the Bid Proposal. Management of HMCAA shall mean HHEC at present and after formation of management Committee of HMCAA and thereafter, it shall be Management Committee of HMCAA. Services shall mean providing Restaurant services to HMC at Janpath New Delhi-110001 Successful Bidder The Bidder who interalia meets the following requirements (a) (b) (c) Meets the Technical and Financial criteria; Whose Bid Proposal are acceptable to the Tender committee of HMCAA and Adheres / consents to adhere to all other conditions laid by HMCAA. Restaurant means the restaurant at third floor of the Handlooms Marketing Complex (HMC). Commencement Date means a date, mentioned in the letter of award, and in absence of a specified date in the letter of award, the date of the letter of award, from which the license granted to the Licensee for operation of the Restaurant is intended to commence. License Agreement means the agreement to be executed between the Licensee and HMC for award of license to the Licensee to operate the Restaurant. Licensee or Agency means the Bidder/Individual/Firm/Company/Co-operative society selected for award of license to operate the Restaurant. License Fee is the annual fee paid by the Licensee to the Licensor. Licensed Premises means the third floor area defining the Restaurant, adjoining the Bridge Gate of HMC and covering an area of approximately 2245 sq ft. (including Kitchen) Licensor means Handlooms Marketing Complex Allottees Association (HMCAA

1. HMC Area approximately 2245 sq.ft (Including kitchen area of 700 sq. ft). 2.Period of Contract : 3 (Three) Years 3.Evaluation Criteria S. No. Criteria Marks 1. Suitability of existing Menu for 10 HMC Customers (Copies of Menu to be attached) 2. Suitability of proposed menu for 10 HMC (Copies of Menu to be attached) 3. Hygiene Standards maintained in Present Outlets & Kitchen 10 (on the basis of committee's observation) 4. Rating in Food guides/ Reviews in 10 Magazines / News Paper (Copies of Clippings to be attached) 5. Qualification of Promoters in Food 10 Processing/ Food Nutrition / Food Science etc. (Certificate to be enclosed) Total 50 A Committee of three officials will visit the outlet of the bidders for evaluation and award marks on the basis of above criteria. Bidders earning more than 35 marks out of 50 marks shall be technically qualified. 4. Please apply in the enclosed format enclosing Earnest Money Deposit (Refundable) in the form of Demand Draft from a Nationalised Bank for Rs.1,00,000 /- (Rupees One Lakh only) in favour of The Handicrafts and Handlooms Exports Corporation of India Limited A/C-HMC. 5. Draft of Rs. 1,000.00 as Tender Cost in favour of HHEC of India ltd. - A/c HMC payable at New Delhi has to be enclosed along with the tender in the technical bid. 6. The applications in the prescribed format shall be sealed in two separate envelopes. The Demand Draft shall be attached to the Technical Bid. The envelopes shall be superscribed as Technical Bid and Financial Bid. Both the envelopes then will be sealed in one envelope. The outer envelope shall be superscribed as Offer for Restaurant Services on Licence basis at HMC. The envelope shall be dropped in TENDER BOX at Handloom Marketing Complex, Janpath New Delhi. 7. HMC is a Handloom Marketing Centre set up by Ministry of Textiles, Govt. Of India situated at Janpath, Near Indian Oil Bhawan (A prime location of Connaught Place) having renowned Central/State/Co-operatives owned emporia.

8. Last date for receipt of application: 18.05.2015. The technical bids will be opened at Handloom Marketing Complex at Janpath on the same day at 3:00 PM in the presence of bidders who may wish to be present. The date of opening of the Financial Bid will be intimated later. 9. Technical Bids not accompanied with the Earnest Money Deposit of Rs.1, 00,000/- & Tender Fee of Rs. 1,000/- shall be rejected even if it is claimed that the Demand Draft is attached to Financial Bid. Similarly, 10. Selected party will be responsible for all licences / clearances and compliance with all applicable laws relating to operation of Restaurant and engagement of trained manpower / service provider relating thereto. 11. Incomplete applications shall be rejected. 12. Management reserves the right to accept / reject any bid without assigning any reason therefore. 13. Eligibility Criteria : 1. Experience: At least 3 years in restaurant business. 2. Turnover : Minimum turnover of Rs.50.00 Lakhs during last one year or a total of Rs.90.00 Lakhs during last two years or a total of Rs.1.20 Crores during the last three years. In case of reputed National / International chain of restaurants or their franchisee, the turnover and experience criteria can be relaxed with the approval of competent authority. ( Documentary Evidences be attached as proof)

ANNEXURE TERMS & CONDTIONS OF THE TENDER A. General Terms 1. Bidders must submit their Technical bid in hard copy. Tenders received through fax and / or through e-mail will not be considered. 2. As a policy, tenders received late, delivered at an address other than as specified in the tender, or delayed in transit will not be accepted irrespective of whether the delay has arisen on account of the delivery system, i.e. postal, courier, etc. 3. The rates quoted shall be clearly typed / written in figures and words, repeat in figures and words free from over typing or over writing. The corrections, if any, must be authenticated by the full signature of the person who has signed the Bid. 4. HMC reserves the right to reject any Bid at any stage without assigning any reason whatsoever. 5. The Price Bid Envelope should contain only the hard copy of the financial offer. 6. Price Bids of only those bidders, who qualify on the basis of evaluation of their Technical Bids, would be opened, and accordingly such bidders would be intimated in advance about the date of opening of the Price Bids. 7. The bidders, who qualify in the Technical Bid, would be invited to attend the opening of the Price Bids. 8. The commission/discount/license fee offered in the Price Bid must be exclusive of all applicable taxes, duties, levies. 9. The Price Bids have to be complete in all respects and no representation whatsoever would be entertained by HMC for inclusion of any other cost head / cost after the opening of the tender. 10. Restaurant Timing would be as per Hamdloom marketing Complex timings. B. ENQUIRIES FROM BIDDERS: All enquiries from the Bidder must be sent in writing addressed to the contact person(s) as notified in the tender. The preferred mode of communication for this purpose would be through e-mail. Telephonic enquiries/ discussions would not be binding. C. VALIDITY OF THE BIDS: 1. The bidder s offer shall be valid for a minimum period of 120 days from the closing date of the tender. If HMC so requires, during the evaluation/finalization of the tender, the bidder can be asked to extend the validity of the offer for a further period of 60 days which will be binding on the bidder. 2. HMC will not accept any inclusion/modification of any terms including prices after opening/ acceptance of the bids.

D. INSPECTION CLAUSE: 1. HMC reserves the right to inspect the present facility / facility from where the similar services being offered by the bidder(s) in order to assess their infrastructure, quality and capability to deliver the services during tender evaluation process. 2. HMC further reserves the right to inspect the facilities of the selected bidders in order to confirm consistency of quality of the food being served during the contract period. E. JURISDICTION: Any dispute whatsoever shall be subject to the jurisdiction of Delhi Courts only. F. EVALUATION CRITERIA: 1. Evaluation Criteria for Technical bids The Technical bids would be evaluated for their compliance to the eligibility criteria specified in main tender. HMC reserves the right at its sole discretion to seek whatever information, documents etc. from the bidder as it may consider necessary for the purpose of evaluation of the bids. 2. Evaluation Criteria for Price bid The Price Bids of only those bidders who qualified in the evaluation of their Technical Bids would be opened. The date and time of opening of the Price Bids would be intimated in advance to the bidders who have qualified in the Technical Bid evaluation, and their authorized representatives only would be permitted to participate in the opening of the Price Bids. 3. Evaluation of price bids & selection of Bidders i) The bidder offering the highest license fee for the three years will be considered as H1 and shall be considered for award of the concessionaire arrangement contract, however, offering the highest license fee shall not confer any right on the bidder to seek award of the contact. HMC reserves its right to reject the bid at any stage including after opening of financial bid. ii) HMC will not accept inclusion of any additional costs, after opening of the tender. iii) Submission of incomplete or incorrect information or with arithmetical errors in compilation of the data would be at the bidder's sole risk, and the decision of HMC in such cases would be final and binding.

HANDLOOM MARKETING COMPLEX (HMC) Janpath, New Delhi- 110001 Restaurant Services at Handloom Marketing Complex. (Area 2245 sq. ft.) Sl.No Particulars 1. Name of the Bidder/Individual/Firm/Company/Cooperative society 2. Address TECHNICAL BID 3. Name of the Authorised person/representative 4. Telephone Number Office: Shop : Residence: Mobile : Fax No.: 5. Number of years of experience in the running/operating restaurant and manpower engaged. (Please attach proof) Format in Annexure 2 6. Turnover for last 3 years (Rs. in lacs) Please attach copy of Balance Sheet/Profit & Loss A/c as certified proof Format in Annexure 3 7. Details of Restaurant / Food vends / Canteens presently operated including license/address and Rate list of items. (Attach Copy of License in support) Format in Annexure -1 8. TIN No. 9. PAN No. 10. Service Tax No. 11. Provident Fund No. 12. Details of Demand Draft Enclosed (Amount Rs. 1,00,000/-) Rs. 2011-12 2012-13 2013-14 Name of Bank in favour of Draft No Date.........

13. Date (Signature & seal) I/We have carefully read and understood the terms and conditions of the License as contained in the Tender Document issued by THE HANDICRAFTS AD HANDLOOMS EXPORTS CORPORATION OF INDIA LIMITED Implementing Agency (COMPETENT AUTHORITY OF HMC) including the following: a. EMD is liable to be forfeited if on award of License I/we do not accept the award or do not fulfill any of the conditions stipulated in the Tender document, within the prescribed time. b. On account of non-acceptance of award or on account of non-completion of Tender conditions within the prescribed time, I/we shall be debarred by COMPETENT AUTHORITY OF HMC from further participation in Tenders under the control of COMPETENT AUTHORITY OF HMC for a period of 3 (three) years. c. In case the documents submitted by my/our firm along with the Tender are found inadequate/false/incorrect, the Tender of my/our firm will be liable to be rejected without assigning any reason. In addition, COMPETENT AUTHORITY OF HMC reserves its right to forfeit the EMD of my/our firm and debar my/our firm from participation in any further Tender of COMPETENT AUTHORITY OF HMC. d. COMPETENT AUTHORITY OF HMC reserves itself the right to reject the conditional offer without assigning any reason thereto. e. COMPETENT AUTHORITY OF HMC does not bind itself to accept the highest or any tender and reserves to itself the right of accepting the whole or any part of the Tender and the Applicant shall be bound to provide the service at the rate quoted. Signature Name of Authorized Signatory Date Place Office Seal Witnessed by: 1. 2. Note: - Attach separate sheets wherever necessary.

Details of Restaurants Annexure - 1 TENDER NO. Location Name of the Restaurant (if part of consortium/ JV) Date of establishment Details of cuisines served Number of staff Qualifications experience of key staff & Turnover (Rs. In Lakhs) for last 3 years Whether on license basis? If yes, give of licensor. Signature Name of Authorized Signatory Date Place Office Seal (If there are multiple restaurants and/or restaurant being operated by the Applicant, information regarding each such restaurants/ restaurant shall be submitted separately. Photocopies of this sheet may be used for this purpose.)

Details of similar Contracts/ Arrangements Annexure - 2 Sr. No. Name & Location of Restaurant 1. Licensor Year 2. 3. Signature Name of Authorised Signatory Date Place Office Seal

Financial Information (for previous 3 years) TENDER NO. Annexure - 3 Information from Balance Sheet 31.3.2014 31.2.2013 31.3.2012 Total Assets Total liabilities Net worth Current Assets Current liabilities Revenue from Restaurant Business Total Revenue Profits Before Taxes Information from Income Statement 2013-14 2012-13 2011-12 Signature Name of Authorized Signatory Date Place Office Seal Note: In case of Consortium/JV, information shall be provided in respect of the joint venture and all parties constituting the Applicant.

Annexure - 4 Certificate It is certified that the information furnished herein and as per the documents submitted is true and correct and nothing has been concealed or tampered with. I/We have gone through all the Tender Documents and am/are liable to any punitive action, as mentioned in the Terms and Conditions of the Tender, for furnishing false information/ documents. Signature Name of Authorized Signatory Date Place Office seal

Annexure - 5 Pro forma Bank Guarantee (PBG) HANDLOOM MARKETING COMPLEX, JANPATH Dear Sir, PRO FORMA OF BANK GUARANTEE FOR OPERATING HANDLOOM MARKETING COMPLEX, JANPATH RESTUARANT AT WHEREAS M/s. [name of the Applicant], [a company registered under the Companies Act, 1956/ a partnership registered under the Indian Partnership Act, 1932/ an individual proprietor], and having its office at [address of the Applicant], (hereinafter referred to as Our Client, which expression, unless excluded or repugnant to the context or meaning thereof, includes its successors and assigns), has agreed to enter into a contract dated................. (hereinafter referred to as the Contract ) with you (Handloom Marketing Complex) for operating a restaurant for a period of 3 (three) years as detailed in the Contract. We are aware of the fact that as per the terms of the Contract, M/s. [Name of the Applicant] is required to furnish an unconditional and irrevocable Bank Guarantee in your favor for an amount of INR.................. (In words and figures) towards due performance of the Contract by our Client. In consideration of the fact that Our Client is our valued customer and the fact that s/he/it has entered into the said Contract with you, we, [name and address of the bank], have agreed to issue this Pro forma Bank Guarantee. Therefore, we [name and address of the bank] hereby unconditionally and irrevocably guarantee you as under: In the event Our Client commits any breach/default of its covenants under the Contract, and which has not been rectified by Our Client within [ ] days of a notice of breach delivered to him, we hereby agree to pay you forthwith on demand such sum/s not exceeding the sum of INR............... (In words and figures) without any demur. Notwithstanding anything to the contrary, as contained in the Contract, we agree that your decision as to whether Our Client has made such default/s breach/es as aforesaid and the amount or amounts to which you are entitled by reasons thereof, subject to the terms and conditions of the Contract, will be binding on us, and we shall not be entitled to ask you to establish your claim or claims under this Pro Forma Bank Guarantee, but will pay the same forthwith on your demand without any protest or demur.

Subject to the terms of the Contract, this Bank Guarantee shall continue and hold good till..................... (date). We bind ourselves to pay the above sum upon termination of the Contract for reasons solely attributable to Our Client, which virtually empowers you to demand for the payment of the above amount under this Guarantee and we would honor the same without demur. We hereby expressly waive all our rights: a. to pursue legal remedies against Handloom Marketing Complex, or any other officer or employee of COMPETENT AUTHORITY OF HMC, in relation to the Contract or this Bank Guarantee; and b. for notice of, acceptance hereof, any action taken or omitted in reliance hereon, any defaults under the Contract and any resentment, demand, protest or any notice of any kind. We the Guarantor, as primary obligor and not merely Surety or Guarantor, do hereby irrevocably and unconditionally give our Guarantee and undertake to pay any amount you may claim (by one or more claims) up to the amount mentioned aforesaid during the period from and including the date of issue of this guarantee through the period. We specifically confirm that no proof of any amount due to you under the Contract is required to be provided to us in connection with any demand by you for payment under this Guarantee other than your written demand. Any notice by way of demand or otherwise hereunder may be sent by special courier, telex, fax, registered post or other electronic media to our address, as aforesaid and if sent by post, it shall deemed to have been given to us after the expiry of 48 hours when the same has been posted. If it is necessary to extend the Guarantee on account of any reason whatsoever, we undertake to extend the period of this Guarantee on the request of our constituent under intimation to you. This Pro forma Bank Guarantee shall not be affected by any change in the constitution of Our Client nor shall it be affected by any change in our constitution or by any amalgamation or absorption thereof or therewith or reconstruction or winding up, but will ensure to the benefit of you and be available to and be enforceable by you during the period from and including the date of issue of this guarantee through the period. Notwithstanding anything contained hereinabove, our liability under the Pro forma Bank Guarantee is restricted to INR (in words and figures) and shall continue to exist, subject to the terms and conditions contained herein, unless a written claim is lodged on us on or before the aforesaid date of expiry of the Guarantee. We hereby confirm that we have the power/s to issue this Guarantee in your favor under the Memorandum and Articles of Association/ Constitution of our Bank and the undersigned is/are the recipient of authority by express delegation of power/s and has/have full power/s to execute this Guarantee under the Power of Attorney issued by the Bank in their favor. We further agree that the exercise of any of your rights against Our Client to enforce or forbear to enforce or any other indulgence or facility, extended to our constituent to carry out the contractual obligations as per the said Contract, would not release our liability under this Guarantee and that

your right against us shall remain in full force and effect, notwithstanding any arrangement that may entered into between you and our constituent, during the entire currency of this guarantee. Notwithstanding anything contained herein. Our liability this Pro forma Bank Guarantee shall not exceed INR (In words and figures). This Pro forma Bank Guarantee shall be valid only up to the tenure of the contract (plus THREE months for the Total services in the contract); and we are liable to pay the guarantee amount or part thereof under this Pro forma Bank Guarantee only and only if we receive a written claim or demand on or before................ (Date) Any payment made hereunder shall be free and clear of and without deduction for or on account of taxes, levies, imports, charges, duties, fees, deductions or withholding of any nature imports. This Pro forma Bank Guarantee must be returned to the bank upon its expiry. If the Pro forma Bank Guarantee is not received by the Bank within the above-mentioned period, subject to the terms and conditions contained herein, it shall be deemed to be automatically cancelled. This Guarantee shall be governed by and construed in accordance with the Indian Laws and we hereby submit to the exclusive jurisdiction of courts at New Delhi for the purpose of any suit or action or other proceedings arising out of this Guarantee or the subject matter hereof brought by you may not be enforced in or by such count. Dated this.. Day.. 2011. Yours faithfully, (Signature) For and on behalf of the Bank. Designation (Address of the Bank) Note: This guarantee will attract Stamp Duty as a security bond. A duly certified copy of the requisite authority conferred on the official/s to execute the Guarantee on behalf of the Bank should be annexed to this Guarantee for verification and retention thereof as documentary evidence in the matter.

HANDLOOM MARKETING COMPLEX (HMC) Janpath, New Delhi- 110001 FINANCIAL BID Restaurant Services at Handloom Marketing Complex. (Area 2245 sq. ft.) S.No. Particulars 1. Name of the Bidder/Individual/Firm/Company/Cooperative society 2. Address 3. Name of the Authorised person/representative 4. Telephone Number Office: Shop : Residence: Mobile : Fax No.: 5. Year Minimum Guaranteed sales (Rs. in lacs) 6. Year I Year II Year III Total Date Minimum Guaranteed commission/ Discount/ License Fee (% age) Minimum guaranteed commission/ Discount/ License Fee (Rs. in lacs ) (Signature & Seal)