MAHARASHTRA STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED O & M WAGLE ESTATE DIVISION

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MAHARASHTRA STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED O & M WAGLE ESTATE DIVISION OFFICE OF THE EXECUTIVE ENGINEER MSEDCL, O & M DIVISION WAGLE ESTATE NEW ADMINISTRATIVE BUILDING, 1 st FLOOR, OPP. PASSPORT OFFICE, WAGLE ESTATE, THANE 400 604 TENDER No.3 PHOTO METER READING USING DIGITAL CAMERA, DATA ENTRY AND DISTRIBUTION OF BILLS TO THE CONSUMERS UNDER KOLSHET SUBDIVISION Returnable not later than 14:00 hrs on 7.7.2009 Tender will be opened at 15:00 hrs on 7.7.2009 Estimated Cost Rs. 38.5 LACS E.M.D Rs. 38500/- Issued to:- M/S PRICE Rs. 1000.00 PER COPY IN PERSON Rs. 1100.00 PER COPY BY POST

MAHARASHTRA STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED O&M DIVISION WAGLE ESTATE Office Of The Executive Engineer MSEDCL, O & M Division Wagle Estate New Administrative Bldg., 1 st Floor Wagle Estate, Thane(w)-400604 : (O) 25826836 (O)/25826655 : 25826834 : eewagleestate@ho.mahadiscom.in NAME & ADDRESS OF THE : M/s. TENDERER OFFER NO. & DATE : TENDER DETAILS 1 a) Tender Number : EE/WE/TS/Tender/T- 3/2009-2010(Two Bid System) b) Terms and Conditions of Tender : Tender Form enclosed (7 pages) c) Terms and conditions of Contract : As per Section II enclosed (8 pages) d) Questionnaire to the Tenderer : Annexure A (2 pages) 2. Description of material : Photo Meter Reading using Digital Camera, Data Entry, and Distribution of Bills to the Consumers. 3. Quantities : As shown in Annexure `B 'enclosed 4. Validity of tender : Tender/Offer shall be valid for acceptance up to and including last date of calendar month covering the date of completion of 90 days (Ninety days) from the date of opening of the tender. 5. Tender Fee : Rs.1000.00 (Rs. One Thousand only) shall Be deposited along with tender document in the form of DD drawn in favour of MSEDCL, Mumbai payable at Mumbai. 6. Date and time of : 29/ 6/2009 at 12.00 Hrs on 1 st Floor, Pre-bid meeting Wagle Estate Division, opp. Passport office Wagle Estate, Thane-400 604 2

7. Due date and time of : Up to 14.00 Hrs. on 7.7.2009 Submission of offer. 8. Due date and time for opening : At 15.00 Hrs. on 7.7.2009 of the Part I Bid. 9. Total pages in the Document : 23 (including 2 pages of Tender Details & Annexure B ) 10. Numbering of tender documents : All pages of tender documents should be numbered and total no. of pages enclosed with the tender should be mentioned on the right hand corner of the 1st page as This tender consists of pages. EXECUTIVE ENGINEER SEAL AND SIGNATURE OF TENDERER MAHARASHTRA STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED O&M DIVISION WAGLE ESTATE 3

Office Of The Executive Engineer MSEDCL, O & M Division Wagle Estate New Administrative Bldg., 1 st Floor Wagle Estate, Thane(w)-400604 : (O) 25826836 (O)/25826655 : 25826834 : eewagleestate@ho.mahadiscom.in TENDER FORM To be returned duly filled in and signed Tender No.: EE/WE/TS/Tender/T-2/2009-2010 Returnable not later than the date mentioned in the tender details enclosed. The tenderer or his representative may remain present at the time of opening of the tender at the specified time and date, if he so desires. Please quote your lowest Net payable price for providing the services for photo meter reading, data entry (B30 and all static data except B60), and distribution of bills to the consumers as per Annexure B. The tender documents duly filled-in, sealed and signed are to be deposited/dropped before due time & date of the submission of tender in prescribed form in the sealed tender box only. The sealed tender box is kept at the office of the EXECUTIVE ENGINEER (O&M WAGLE ESTATE DIVISION), 1 st Floor, opp. Passport office, Wagle Estate, Thane-400604. This tender document shall be downloaded from our website www.mahadiscom.in. Demand Draft of Rs. 1000/ should be attached along with qualify bid if downloaded from our website otherwise the tender will be rejected. Date... EXECUTIVE ENGINEER This tender form consists of 1. Section I General Terms and Conditions of Tender 2. Section II Conditions of Contract 3. Schedule I Meter Status and List of Exception Reports 4. Annexure A Questionnaire to Tenderer 5. Annexure B Price Schedule 4

MAHARASHTRA STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED O&M DIVISION WAGLE ESTATE Office Of The Executive Engineer MSEDCL, O & M Division Wagle Estate New Administrative Bldg., 1 st Floor Wagle Estate, Thane(w)-400604 : (O) 25826836 (O)/25826655 : 25826834 : eewagleestate@ho.mahadiscom.in Section I General Terms and Conditions of Tender 1. Background: The correct meter reading is most crucial activity for any Electricity Utility, since this decides the energy that is consumed by the consumer and also decides revenue associated with it. Thus the correct meter reading and billing is the backbone for survival of any Electricity Utility. At present, the meter reading work has been outsourced in some areas and various methods such as direct meter reading, spot billing, reading through MRI (RAMCRAM machines) etc. have been implemented. However, these methods have some limitations. In order to overcome these limitations, it has been decided that the meter readings shall be taken through digital photography. This will ensure that the meters are read correctly in time and also the consumers are satisfied about correct meter reading for which they are billed. 2. Qualifying Requirement of the vendor: The bidder shall fulfill following requirements: a. The minimum annual turnover of the bidder shall be 10% of bid Value in the last two financial years. The bidder shall enclose a copy of the turnover certificate certified by the Chartered Accountant / Chartered Engineer. b. Solvency certificate valid for the current year 2008-2009 from nationalized/ Schedule Bank for 10% of bid value. c. The bidder shall be an established organization having minimum 1 years experience in photo billing or spot billing or meter reading involving not less than 1 lac consumers per year. Bidder shall enclosed the experience Certificate for satisfactorily completion of Photo billing work in MSEDCL for any one of last two year for above given consumers i.e. 1 Lac. Bidder shall enclose the necessary documents in support of this along with the offer. 5

d. The agency must be having its Office in Mumbai/ Navi Mumbai/Thane. e. Valid Work Contract Registration Certificate and contractor license. f. Company Registration Certificate. g. Registration certificate for MVAT & Service Tax and Registration under PF & labour laws as may be applicable as per the revelent Act. h. Valid Income Tax clearance Certificate/PAN No./ last 3 years Income Tax paid Certificate. i. DD regarding payment of EMD and DD of tender fee Rs.1000/- 3. Prices: Bidders shall quote their rate only in the format as given in Annexure B, (Price Schedule). The prices shall be quoted per item per bill. The prices are on FIRM quotation basis. The net price per bill is considered for tender. 1) The Competent Authority can split up the order on Items or on Value, if the bidders give his lowest parallel rate acceptance consent letter along with the offer. 2) If acceptable the Tendered may give his consent to work at lowest parallel rate. 4. Taxes and Duties: Bidder shall indicate the taxes & duties against respective clauses in Annexure B without any ambiguity. In case, any of the taxes & duties are not payable, bidder shall indicate the reason thereof duly supported by documentary evidence. 5. Quotation: a. Each bidder shall submit only one offer. However, separate price schedule Annexure B shall be submitted for entire Sub-Division in separate envelopes in Part II as mentioned in Clause 8 below. b. Bidder shall quote his rate per consumer per item specified in Annexure B in figures as well as in words. Any variation in the rate etc. will not be allowed on any ground such as mistake, misunderstanding etc. after the tender is submitted. c. In case of difference in the rates between the figures and words and/or if there is difference in the amount of taxes and duties worked out by Percentage calculations, then the rates advantageous to MSEDCL will be considered. d. Tenderer s printed terms and conditions will not be considered as a part of the tender. e. The rates are called per consumer/ bill for Sub-Division. Quotations for the 6

partial quantity in any annexure will be summarily rejected. f. The bidder is requested to ensure that the comments against each item / clause of Annexure/Questionnaire shall be clearly filled in and answered. Any item/clause shall not be left blank or unanswered. If any item/clause is not applicable, the words Not Applicable shall be written against it. 6. Earnest Money Deposit (EMD): An EMD of 1% of the Tender value shall be paid along with the tender by Demand Draft in favour of Maharashtra State Electricity Distribution Company Limited drawn on any Nationalized Bank /Schedule Bank situated in Mumbai. The EMD can also be paid in cash in the office of the Executive Engineer, Maharashtra State Electricity Distribution Company Ltd., Wagle Estate Division, New Administrative Building, 1 st floor, near Passport Office, Wagle Estate, Thane-400604.A reference to the Tender number should be given in case the E.M.D. is paid in Cash before the due date of the Tender and the relevant deposit amount and receipt No. should be mentioned in the Tender. The D.D towards EMD or the receipt regarding payment of EMD by cash amounting to Rs. 23500/- should be enclosed in the qualifying bid, otherwise the offer will be rejected. Interest shall not be paid by us on this deposit. The tender document will be available on our website www.mahadiscom.in. While submitting the tender please attach the tender form fee of Rs.1000/- in Demand Draft in favour of MSEDCL which is non-refundable, otherwise the offer will be rejected. Tenders submitted without earnest money are liable to be rejected. Earnest Money Deposit and performance bank guarantee shall be forfeited or adjusted in the following cases. a) In case the tenderer withdraws tender/offer during the validity period. b) In case the tenderer fails to pay the Security Deposit if the contract is awarded. 7. Signing of the Tender Document: Offer must be submitted along with the tender documents and be clearly and legibly filled in with all annexure etc. and must be either in ink or typewritten and all the documents should be sealed & duly signed on each page. Tender not signed and/or initialled as above shall be rejected. Tenders shall be signed by the person/s duly authorized by the company to submit the tenders on behalf of the 7

company and shall be accompanied by certified true copies of resolution / special or general Power of Attorney clearly indicating the name and designation of the person/s signing the tender. 8. Submission / Superscribing of Tender Document: The offer is to be submitted in two parts and two separate envelopes as explained below: [a] PART I Envelope for this part shall contain all Technical and Commercial aspects of the Bid and documents supporting the same except the price bid. The envelope shall be superscribed as "Part I Commercial Bid and Technical Bid of Tender No. due for opening on ". All other papers/documents desired to be submitted should also be kept in this envelope. [b] PART II Envelope for this part shall contain only the Price Bid, strictly in the prescribed format i.e. Annexure 'B', and consent letter to work at lowest parallel rate. The envelope shall be superscribed as "PART - II Price Bid of Tender No. due for opening on for Sub-Division. Method of Submission of Bid and Other Documents: [a] The envelopes for Part I and all envelops for Part II shall be individually sealed and then be put in one main envelope. The main envelope shall be superscribed with the name and address of tenderer and the following information before posting or delivering the same: [i] Tender No. [ii] Due date and time of submission [iii] Due date and time of opening Main envelope as above and envelope pertaining to PART - I will be opened on the scheduled date of tender opening. In respect of tenderer whose technical and commercial bid is acceptable, the Second Envelope containing the price bid i.e. PART-II shall be opened at a later date. This date shall be intimated to such tenderers separately. 9. Timely Submission of Offer: 8

a. No tender shall be submitted in person or by post/courier. The tender, completed in all respect, shall be deposited in the sealed tender box kept at the Office of the EXECUTIVE ENGINEER,O & M WAGLE ESTATE DIVISION, New administrative building, 1 st Floor, Wagle Estate, Thane- 400 604. The box shall be taken into custody at 14.00 hours on 7.7.2009 and shall be opened at 15.00 hours on the same day i.e. 7.7.2009 in the presence of the bidders or their representatives who opt to remain present. Tender submitted after the due date and time of submission shall not be opened and no correspondence will be entertained. MSEDCL shall not be responsible for any cause, arising out of such delay. b. In case the date of opening happens to be holiday, or due to any unavoidable circumstances beyond our control, the tender shall be opened on the next working day at the same time. MSEDCL reserves the right to reject any or all offers without assigning any reason whatsoever. 10. Disregard of Tender Conditions: Tender containing any deviations/additions/alterations/changes in the general terms and conditions of tender shall not be acceptable. The tenderer having signed all the tender documents indicates any deviations/ additions/ alterations/ changes in the covering letter, unrelated annexures and schedules of the offer or elsewhere, the same shall be ignored and the offer shall be treated as meeting with all specified tender conditions. 11. Prohibition of Post Tender Correspondence: The Tenderer should note that no correspondence shall be entertained or considered after the due date and time of submission of tender unless otherwise sought by the MSEDCL. 12. Notification of Award: Notification of Award of contract will be made by a letter of Award, to be sent by registered post or given by hand, to the successful tenderer by MSEDCL. It could also be made by Fax to be confirmed in writing by registered post to the successful tenderer by MSEDCL. The contract shall be considered as having come in to force from the date of Notification of Award. 9

13. Earnest Money and Performance Guarantee of Unsuccessful Bidder: Earnest money and Performance Guarantee deposited shall be returned to the unsuccessful tenderer as soon as possible after the tender has been decided and on submission of money receipt of E.M.D. payment to the Executive Engineer, O & M WAGLE ESTATE DIVISION, New administrative building, 1 st Floor, Wagle Estate, Thane- 400 604. SEAL AND SIGNATURE OF TENDERER CONDITIONS OF CONTRACT 1. Scope: SECTION II 10

The scope of the work included under this contract for the areas in concerned Sub- Division will be as follows: a. To paste pre-printed sticker containing consumer no, billing unit no. & DTC Code on each meter, meter board and on the door of Consumer premises. This will be a one time job. However, if the stickers are found damaged during the contract period the same shall be replaced by the successful bidder. The sticker shall be provided by the successful bidder free of cost. b. To take photograph of the meter in such a way that the Meter Reading, Meter Manufacture s No. (Meter serial number), Consumer No., billing unit no. and DTC code on the sticker are visible in the photograph/image along with date and time stamp. The Successful Bidders must ensure that the work of taking photographs of the meter shall be scheduled in such a way that the period of load shedding in the particular area is avoided. c. The Camera to be used for this operation should be of 3.0 Mega Pixel or above capability. The successful Bidders must be ensure that sufficient numbers of digital cameras with good quality should be provided. d. To carry out data entry work by looking at the photographs. The Data entry software will be provided by MSEDCL to load these images and to carry out the data entry work. After completion of the data entry the software will generate the necessary B30 document based on the data entered. e. To carry out data validation. The Data validation software will also be provided by MSEDCL to validate the B30 document generated by the data entry software referred above. f. In addition to above static data(new connection reports, meter change reports, change of name reports, B80 cases, etc all other data related and required for billing includes in static data except B60 i.e money receipt should be done by the successful bidder. The required software will be provided by the MSEDCL for the same. g. Suitable training will be given by the local IT Centers of MSEDCL to the representatives of Successful bidder for operation of data entry software and data validation software free of cost. h. To enter proper Meter Status codes by referring the image of Meter while entering the data. The Meter Status list is attached as Schedule I. 11

i. To handover the duly validated B30 data and static data on separate CD to the respective Billing Unit office/ IT Centre along with images of the photographs duly indexed with consumer number. At the time of processing/cash tally Asstt. Accountant from respective sub division will be present and he will sort out all the problems regarding Photo billing. j. To generate and print the exception reports (a list of which is attached as Schedule 1) and handover the same to the respective Billing Unit Office after completion of Meter reading for a particular processing cycle. k. To generate a separate list for Tampered Meters and handover the same to Billing Unit office on daily basis along with photograph/image. l. The respective IT Centers of MSEDCL which are attached to Billing Units will process the bills and will generate the bill file in PDF format. m. Bidder shall depute his one supervisor or in person in respective Subdivision/IT Centre for coordination and submit the name, address mobile number to the Dy-Executive Engineer of respective Sub-division. n. The successful bidder will distribute the printed bills to the consumer at consumer s premises / address as printed on the Bill as is necessary considering the mandatory period permitted for payment of such bills, (MERC Regulation No. 15.5.1 of Electricity Supply Code and Other Supply Conditions-2005) under intimation to billing unit office. The excessive bills, abnormal bills, bills of Permanently Disconnected Consumers and bills having credit Net Bill amount are to be printed and handed over to the Billing Unit Office for verification. After necessary rectification made by the Billing Unit Office in such bills, the successful bidder for further distribution shall collect the same to the consumers. The successful bidder should engage such staff that he can able to distribute all the bills three days before prompt payment date. o. The contract shall be for a period of 12(twelve) months from the letter of award. p. The DTC Meter reading punching also included in scope of this tenderer. The successful bidder should take DTC Meter Reading at the time of the consumer meter readings in this area. The list of all DTC,S (PC wise ) will be provided by respective billing unit. 12

q. The printing matter as well as format may be changed by MSEDCL to any extent during the contract period. 2. Commencement of work: The Letter of Award and the detailed order shall be issued by Executive Engineer, Wagle Estate Division. The contract shall come into effect from the date of Letter of Award. However, the successful bidder shall start the work from the stipulated date mutually agreed between the Executive Engineer of the O & M Wagle Estate Division and the Successful bidder. However, this period shall not be more than 15 days from the date of Letter of Award. 3. Quantity: The quantity shown in the Annexure B is indicative and not final. The actual quantity shall be allocated by the Dy-Executive Engineer of the respective Sub- Division. However, the quantity of consumers may increase due to addition of new consumers or decrease due to permanent disconnections. The quantity may also vary on account of ongoing contracts of meter reading, billing etc in the respective Division. In such case, only after the conclusion of the on-going contracts, the quantity may be allotted to the successful bidder. Successful bidder must take into account such possible variations for bills. 4. Other Terms and conditions: a. The Successful bidder shall have to maintain the confidentiality of the billing information provided by MSEDCL. Leakage of the same shall be treated as breach of contract. b. All the manpower that will be deployed by the Successful bidder shall be suitably qualified and trained for the job intended to be performed by them. c. The manpower should be conversant with Marathi language in addition to working knowledge of English, Hindi so as to interact with consumers in a proper and decent way. d. The deputed manpower should be extremely polite with consumers and should be able to address consumer grievances about bills issued. e. The manpower shall be properly dressed. It will be mandatory for employees of Successful bidder to display the Identity Card at all such times when they are on 13

the field. The ID card will be jointly issued by respective Sub-Division of MSEDCL and the successful bidder. f. MSEDCL will carry out independent checks on the work allocated to successful bidder and any action in contradiction to the work order will be dealt strictly as per law. g. Sufficient number of coordinators will have to be employed by successful bidder to ensure smooth working with different MSEDCL offices. Bidder shall depute his one supervisor or in person in respective Sub-division/IT Centre for coordination and submit the name, address mobile number to the Dy-Executive Engineer of respective Sub-division.. h. Serious action shall be initiated against the successful bidder if any of the manpower deployed by it misbehaves with any of the consumers/ MSEDCL officials or gets into any act which could hamper the image of MSEDCL. i. All the required instruments, machines, computers and printers along with the necessary consumables will have to be arranged by the successful bidder itself. j. All tools and plants should be provided by successful bidder. All the protective devices/tools should be provided by successful bidder. 5. Fulfilment of statutory regulations and applicable acts: a. Successful bidder shall bear the entire responsibility, liability and risk relating to coverage of work force under different statutory regulations including but not limited to Workmen Compensation Act, ESI Act, Factory Act, Contract Labour Act 1970, etc. and any other relevant regulations, as the case may be. b. Successful bidder will indemnify MSEDCL against any liability or damages by way of compensation arising from any accident to person or property of persons in the Successful bidder Agency s employment. c. Successful bidder shall indemnify MSEDCL against any liability or damages by way of compensation arising from any accident to any other person related to or unrelated to Successful bidder or MSEDCL. d. Successful bidder shall be fully responsible for payment of benefits including but not limited to Provident Fund, Bonus, Retrenchment Compensation, Leave Encashment, etc. to its employees as per statutory provisions. 14

e. Necessary payment and liabilities to the Agency s workmen shall be the responsibility of Successful bidder irrespective of payment received from MSEDCL or otherwise. 6. Successful bidder s Liability: The successful bidder is fully liable to MSEDCL for the fulfilment of the terms and conditions of the contract. and severally liable to MSEDCL for the fulfilment of the terms and conditions of the contract. 7. Security Deposit: The successful bidder shall have to furnish security deposit @ 10% of the contract value in the form of Bank Guarantee in the prescribed format from the nationalized bank within 15 (fifteen) days from the date of Letter of Award. The said bank guarantee shall cover a period of 3 months after the expiry of the contract period. The bidder shall agree to extend the bank guarantee if required in future. The Security Deposit can also be paid in cash or in the form of Demand Draft. 8. Payment of Bills: a. The payment shall be made by cheque only, generally within 45 days (forty five) from the date of submission of clear invoices. The Successful bidder shall submit the original bills / invoices in triplicate to the respective sub-division office for recording the same in the Measurement Book. The said sub-division office shall forward the M.B. to the Executive Engineer, Wagle Estate Division office who in turn will make the payments. b. The generated reports in soft copy should be handed over to respective billing unit and the receipt of the same should be attached with the monthly bill. Without receipt of reports handing over the bill will not be processed. c. IT report of billing status of respective PC should be attached with the bill otherwise the bills will not processed. d. Income Tax will be deducted from the monthly bills as per rule of Income Tax. 9. Guarantee: All the services to be provided shall be highly professional and shall be guaranteed for correctness and conductance as per the acceptable norms. In case the successful bidder fails to deliver the services upto the satisfaction of MSEDCL, MSEDCL reserves the right to terminate the contract at the risk and cost of the Successful bidder. 15

10. Liquidated Damages: The essence of this contract is that the successful bidder issues the bills to the consumers in stipulated time period and also that the bill is absolutely correct in all respects. Thus it will be mandatory on part of the Successful bidder to carry out the work of allotted quantity as per the scope (in totality) and as per the billing cycle of the respective sub-division within the specified time. A weekly compliance shall be given by the Successful bidder to the respective Executive Engineer / nominated authority. In case of failure to carry out the allotted quantity of work / issue the bills within the stipulated time period, liquidated damages shall be levied @ Rs. 10.00 per bill per delayed day or penalty maximum up to 25% will be deducted from your bill. Also the liquidated damages for any wrong bill will be Rs 1000.00 or actual loss for such wrong bill, whichever is higher. Also in case the Hon. Regulatory Commission penalizes MSEDCL, levies penalty / fine on account of non-compliance of Standard of Performance with respect to the bills issued under this contract (delay or wrong bill or for any other reason pertaining to billing), and where the Successful bidder is responsible for this, the same penalty / fine shall be to the account of the Successful bidder and it shall be deducted from the bills of the Successful bidder. If the wrong billing exceeds 5% (in quantity) during a particular month, the contract is liable to be terminated and MSEDCL shall be entitled to deduct/recover the amount of liquidated damages from the bills payable to the Successful bidder or any other amount due or payable to him against this or any other contract. (Deduction of one division against the payment of any other division for the same successful bidder). If any discrepancies observed by MSEDCL while cross checking penalty @ Rs.100/- the amount of per consumer payable to you shall be recovered for each occurrence. All the amendments time to time by authority, in penalty clause shall be applicable to successful bidder. These Liquidated Damages will be without prejudice to MSEDCL s rights of any other action / recourse permitted under the law. 11. Force Majeure: MSEDCL will not be in any way liable for non-performance either in whole or in part of any contract or for any delay in performance thereof in consequence of 16

strikes, shortage, non-availability of raw materials, combination of labour or workmen or lockout, breakdown or accident to machinery or accidents of whatever nature, delay in arranging the transportation of any instrument / system, subject to the provision and stipulation made in condition No. 10 as stated above i.e. Liquidated damages. However, due consideration may be given in the levy of liquidated damages for reasons absolutely beyond the control of the Successful bidder, for which documentary evidence shall be produced to the satisfaction of the Competent Authority of MSEDCL. 12. Termination of Contract: In case the Successful bidder fails to deliver the work within the specified time during the contract period or in case the services are found not in accordance with the prescribed norms, the MSEDCL shall exercise its discretionary power to avail from elsewhere, after giving due notice to the Successful bidder, at the risk of Successful bidder, such services and to cancel the contract reserving MSEDCL s right to recover damages, notwithstanding that the powers referred above are in addition to the rights and remedy available to the MSEDCL under the General Law of India relating to contract. Normal billing goes down below 90% for continuous three months, and then Competent Authority can take a decision for termination of contract. NOTES: a. In the event of risk purchase of services of similar description, the option of the MSEDCL shall be final. In the event of such action taken, the Successful bidder shall be liable for any loss which the MSEDCL may sustain on that account but the Successful bidder shall not be entitled to any saving on such purchases made against default. b. MSEDCL reserves its right not to deal with the Successful bidder, whose contract is terminated for whatsoever reasons, for a period from the date of cancellation of contract as may be deemed fit. c. MSEDCL may also blacklist the Successful bidder whose contract is terminated for whatsoever reasons on giving opportunity to show cause for such action to the Successful bidder. d. Normal billing percentage should not be less than previous month. 17

e. After commencement of two months, normal rise in billing should be 2% per month up to 95% of normal billing and 1% per month after that. f. Monthly performance report as per IT report should be submitted to respective Dy-Executive Engineer and Executive Engineer to check the performance of the agency. 13. Jurisdiction: Any disputes or difference arising under, out of or in connection with this tender or contract if concluded, shall be subject to the exclusive jurisdiction of the Courts in Mumbai. SEAL AND SIGNATURE OF TENDERER CERTIFICATE: 18

I/We agree to supply the services at the rates herein tendered by me/us subject to the terms and conditions of tender Section I of this tender which I/We have carefully read and which I/we have thoroughly understood and to which I/we agree. I/we hereby agree to keep this offer open for acceptance up to and including last date of calendar month covering the date of completion of 90 days (Ninety days) from the date of opening of the tender and shall be bound by communication of acceptance dispatched within the validity period. Address of the firm: Yours Faithfully, Date Signature of Tenderer Full name of signatory:... Designation:... Seal of the Company:... SEAL AND SIGNATURE OF TENDERER Meter Status 0 or Space Normal Meter Reading SCHEDULE I 19

1 Faulty Meter, Reading is required to be entered 2 Lock 3 Overflow 4 Meter Change 5 Meter not accessible, Glass broken, burnt meter etc. 7 No Meter 9 Tampered Meter List of Exceptional Reports 1. List of Consumers having Excessive Consumption. 2. List of Consumers having Abnormal Consumption. 3. List of Consumers having zero Consumption. 4. List of Consumers having 1 to 30 Units consumption in a month. 5. List of Consumers with Tampered meters. 6. List of Consumers having 25% variation in consumption compared with last month/ cycle. 7. List of Consumers whose meter is changed. 8. List of Consumers whose meter is not read with reason. 9. Statistics for Total No. of Consumers, Consumers Read, Consumers not read. 10. Statistics of Meter-Status wise, No. of Consumers. DTC Meter Reports 1. Faulty DTC Meters list. SEAL AND SIGNATURE OF TENDERER QUESTIONNAIRE TO TENDERER 20

ANNEXURE - A (To be returned duly filled in & signed in Cover- I ) ------------------------------------------------------------------------------------------------------------- -- Sr. No. Particulars Comments of the Tenderer ------------------------------------------------------------------------------------------------------------- ----- 1. EARNEST MONEY DEPOSIT: Whether Earnest Money Deposit as required has been paid by you and if so, indicate D.D. no./ Receipt no. & date (Please refer Cl. No 6 of Sec-I). 2. TYPE OF CONCERN: a) Please indicate the type of concern, i.e. whether proprietary, partnership, private limited or limited company. Please furnish these details for each of the partner separately. b) Please indicate full address of the registered office. please furnish these details for each of the partners separately. c) Please indicate full addresses for correspondence against this tender and against the contract, if awarded. Telegraphic address, Fax, telephone nos. etc. as may be available be also indicated. Please furnish these details for each of the partners separately. d) Please give the names & full addresses of all the partners in case, yours is a partnership firm. Similarly, please indicate the names & full addresses of the Proprietor / Directors of your concern in case your concern is a proprietary, private limited or limited company. e) In case yours is a proprietary concern please state that you have not participated against this tender in the name of other company of which you are the sole proprietor. 3. NAME OF AGENT/ REPRESENTATIVE: Whether you have appointed any agent / representative and if so, please mention the name and full address of the agent / representative. (Note: Tenderers are requested to note that in case the agent / representative is changed after the submission of the offer, such changes will be notified by the tenderers immediately). 21

4. PAST PERFORMANCE: Whether you have received any order / orders for the services offered from MSEDCL (MSEB), other Electricity Boards, Public Undertakings, Government Departments, other organisations etc. and if so, please furnish the order reference, value of the order, details of execution etc. please furnish these details for each of the partners separately. 5. OTHER DETAILS: (Readable attested photocopies of the following documents should be submitted). Certificate of Incorporation / Memorandum of Understanding / Partnership Deed (In case such licenses/ certificates are in vernacular, English translation should accompany.) Please furnish these details for each of the partners separately. SEAL AND SIGNATURE OF TENDERER 22

MAHARASHTRA STATE ELECTRICITY DISTRIBUTION COMPANY LTD O & M WAGLE ESTATE DIVISION Tender No.: EE/WE/TS/Tender/T-3/2009-2010 ANNEXURE B-(To be submitted in cover-ii) SCHEDULE OF UNIT PRICE AND BREAKUP OF PRICES Sr. No. Description of Work 1 Photo Meter Reading using Digital Camera, Data Entry and distribution of bills to the consumers under Lokmanya Nagar Sub-Division. Total consumers 72000 Nos. Total DTC - 393 DTC i) Meter reading through digital photography & creation of CD. ii) Data Punching /entry iii) Bill distribution iv) Meter reading of DTC through photography & creation of CD Unit Nos. Nos. Nos Nos Schedule Rate in Rs. Per consumer 3.00 0.50 0.75 25.00 I am ready to accept the schedule rate 1) At Par 2) % below The above rates are inclusive of all Taxes. Ready to work at lowest parallel rate - Yes/No. SEAL OF COMPANY Signature of Authorised Signatory ( Name and Designation ) 23