Monitoring of Judicial Reform. March Citizens view of the judicial system in Montenegro. Telephone survey

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Monitoring of Judicial Reform Citizens view of the judicial system in Montenegro March 2016 Telephone survey The project "Monitoring of Judicial Reform" is implemented by Human Rights Action (HRA) and Centre for Monitoring and Research (CEMI). The project is funded by the EU through the Delegation of the European Union to Montenegro and the Embassy of the Kingdom of the Netherlands. This document was created with the financial support of the European Union. The content of the document is the sole responsibility of the authors and can under no circumstances be regarded as reflecting the position of the European Union.

METHODOLOGY www.cemi.org.me Implementation: Survey conducted in the period from 1 to 15 March 2016 Sampling frame: Sample size: Sample type: The population of Montenegro 18+, Evaluation of the population based on 2011 census data and statistics on birth and death in the period 2011-2014 1018 respondents Three-stage random representative stratified sample Stratification: Type of settlement (rural/urban), gender and age Unit of the first stage: Territory (municipalities divided according to the type of settlement), size proportional to the population Type of survey: Location of survey: Poststratification: Error: Unit of the second stage: Households (chosen by randomly dialing a telephone number) Unit of the third stage: Respondents within a household (first birthday, combined with quotas according to gender and age group) One-time, CATI (telephone survey), the average length of survey is 15 minutes All municipalities in Montenegro, allocation by municipalities proportional to the population According to gender, age group, type of settlement ±3.07 % for occurrences with the incidence of 50%, the level of trust 95% (margin of error) 2 of 41

On the project and survey The aim of project "Monitoring of Judicial Reform" is to increase the participation of civil society in supporting the process of judicial reform, specifically the implementation of the Judicial Reform Strategy 2014-2018 and Action Plan for Judicial Reform 2014-2016, thus contributing to the progress of Montenegro in the EU accession process which applies to chapters 23 and 24. The project is carried out by NGOs Centre for Monitoring and Research (CeMI) and Human Rights Action (HRA), who is the project leader, and it will run until the end of September this year. The project is implemented with the support of the EU Delegation to Montenegro through the Instrument of Pre-Accession Assistance (IPA) 2013 and the Embassy of the Kingdom of the Netherlands through the "MATRA" program. Public opinion survey was conducted as an activity within the project during March 2016 on a sample of 1018 respondents - adult citizens of Montenegro. 3 of 41

Key findings Trust in institutions In March 2016, 52.6% of the population over 18 years of age had in the justice system in Montenegro, 40.5% answered that they had no in the judicial system, while 6.9% had no opinion on this matter. There has been an increase in the share of respondents who trust in judicial institutions in relation to 2013 (when 38.0% had trust in the judicial system), and 2014 (47.8%). Citizens mostly had contact with notaries (25.2%), courts (20.7%) and attorneys (19.1%). Least direct contact the respondents had with mediators (4.8%) and the Ombudsman (3.4%). Notaries enjoys the greatest trust among judicial institutions (44.8% of respondents mainly to fully trust notaries), with whom the citizens had most contact. Smallest number of respondents expressed in mediators, with whom they had least contact. Only 27.8% mainly to fully trust in this institution, while 17% said they cannot assess the level of in mediators, as there is not enough information. 4 of 41

Key findings Judiciary Majority of respondents (57.4%) believe that judges do not decide independently, 30.4% believe that they are independent, while 12.2% have no opinion on the issue. Of those who believe that judges are subject to influence, majority stated that judges decisions are influenced by the government (58.4%), influential individuals (41.9%) and political parties (34.7%). The vast majority of citizens (78.8%) believe that court proceedings are rather lengthy and that the courts are not efficient enough. Almost half the respondents (46.6%) believe that judges are appointed and promoted not in accordance with their professional competences (41.7% think otherwise, and 11.7% do not know). The main reasons cited by respondents with this view are by far political ties and kinship/friendship ties. 5 of 41

Key findings State Prosecutor's Office 46% of respondents believe that the State Prosecutor's Office decides independently on whom to prosecute, while 40% think it is not independent, and 14% have no opinion. Of those who consider that the State Prosecutor's Office is not independent, majority (75.3%) believe its decisions to be influenced by the executive power. Half of the respondents believe that prosecutors still make rare public appearances and that they provide insufficient reasoning for their decisions (50.3%). A significant majority of respondents (68%) believe the State Prosecutor's Office to be slow, taking too long to initiate a procedure. Views on whether the prosecutors are appointed and promoted on the basis of their competence are divided: 42% of respondents believe that prosecutors are appointed and promoted not in accordance with their professional competences, while 41% of respondents believe the opposite, and 17% have no opinion. 6 of 41

Key findings Awareness about the work of judicial institutions Citizens receive information about the work of the judiciary and prosecutor s offices through the media (television, printed editions of daily newspapers, news portals and radio). Only one-eighth of Montenegrin citizens visit internet pages of the courts and prosecutors' offices to get acquainted with their work. Most citizens are not familiar with the fact that there is a Law on Free Legal Aid (53% believe that it does not exist or are not certain that it does). Since 2014 there has been no improvement in the awareness of citizens about it. It is therefore not surprising that the majority of them stated that they were not sufficiently informed about their rights under this Law as many as 78.7% of respondents. 7 of 22 41

52.6% Do you have in the judicial system of Montenegro? 40.5% 6.9% Yes No I do not know 8 of 41

Do you have in the judicial system of Montenegro? 9 of 41

CONTACT WITH INSTITUTIONS IN THE PAST TWO YEARS 10 of 41

with institutions in the past two years: 19.1% 20.7% 25.2% 3.4% 4.8% 9.7% 12.5% 12.7% 13.1% 11 of 41

LEVEL OF CONFIDENCE IN THE WORK OF INSTITUTIONS 12 of 41

Judiciary 31.8% 29.2% 35.6% 17.9% 13.9% 19.7% 15.9% 2.7% 0.7% I absolutely have no I mostly have no Sum - Yes and no I mostly have I absolutely have Sum + I have no information on its work I cannot decide 13 of 41

State Prosecutor s Office 38.2% 31.9% 27.1% 22.0% 14.8% 12.3% 16.2% 2.4% 0.4% I absolutely have no I mostly have no Sum - Yes and no I mostly have I absolutely have Sum + I have no information on its work I cannot decide 14 of 41

Special State Prosecutor s Office 40.6% 28.9% 24.1% 22.1% 18.5% 13.4% 10.7% 5.7% 0.7% I absolutely have no I mostly have no Sum - Yes and no I mostly have I absolutely have Sum + I have no information on its work I cannot decide 15 of 41

Attorneys 31.3% 29.1% 34.4% 17.4% 13.9% 17.8% 16.6% 4.4% 0.7% I absolutely have no I mostly have no Sum - Yes and no I mostly have I absolutely have Sum + I have no information on their work I cannot decide 16 of 41

Notaries 44.8% 19.7% 27.2% 24.6% 20.2% 10.9% 8.8% 7.5% 0.7% I absolutely have no I mostly have no Sum - Yes and no I mostly have I absolutely have Sum + I have no information on their work I cannot decide 17 of 41

Public Bailiffs 35.3% 24.8% 26.6% 13.4% 11.4% 19.7% 15.6% 12.1% 1.3% I absolutely have no I mostly have no Sum - Yes and no I mostly have I absolutely have Sum + I have no information on their work I cannot decide 18 of 41

N0 Institution N Average rating Std. Deviation 1 Notaries 934 3,37 1,258 2 President of Montenegro 979 3,36 1,499 3 NGOs 958 3,32 1,264 4 Special State Prosecutor's Office 952 3,23 1,289 5 Ombudsman 872 3,20 1,270 6 Public Bailiffs 882 3,15 1,295 7 Expert witnesses 915 3,13 1,255 8 State Prosecutor's Office 988 3,13 1,269 9 Police 973 3,10 1,340 10 Mediators 831 3,10 1,225 11 Ministry of Justice 981 3,07 1,367 12 Attorneys 966 3,02 1,331 13 Judiciary 983 3,02 1,322 14 Media 991 3,02 1,221 15 Parliament of Montenegro 980 2,85 1,371 19 of 41

Total population that has in the institutions Notaries NGOs 44% 45% Special State Prosecutor's Office Ministry of Justice State Prosecutor's Office Police President of Montenegro Ombudsman Judiciary Public Bailiffs Attorneys Expert witnesses Media Parliament of Montenegro 41% 40% 38% 38% 38% 36% 36% 35% 34% 33% 33% 32% Mediators 28% 20 of 41

The population of those who have contact and have in the institutions Notaries 60% Ombudsman 41% Mediators 40% Expert witnesses 40% Public Bailiffs 37% State Prosecutor's Office 35% Judiciary 35% Attorneys 33% Police 29% 21 of 41

Total population that has no information about the work of the institution Mediators 17% Ombudsman 13% Public Bailiffs 12% Expert witnesses 9% Notaries 8% Special State Prosecutor's Office 6% NGOs 5% Attorneys 4% Police Ministry of Justice 3% 3% Parliament of Montenegro Judiciary President of Montenegro State Prosecutor's Office 3% 3% 3% 2% Media 2% 22 of 41

EXPERIENCE AND VIEW OF COURT PROCEEDINGS 23 of 41

Have you ever been a party in court proceedings? 76.1 2013 2014 2016 23.9 22.0% 22% 23,9% Yes Yes No 24 of 41

To what extent do you feel satisfied with the work of the court in that proceedings? 38.6% 35.9% 17.4% 21.2% 24.4% 18.1% 17.8% Fully satisfied Satisfied Sum + Half satisfied Dissatisfied Completely dissatisfied Sum - 1.1% No opinion 25 of 41

VIEWS ON JUDICIARY 26 of 41

In your opinion, do judges in Montenegro make decisions independently of anyone's influence? 57.4% 30.4% 12.2% Yes No I do not know 27 of 41

Who influences the work of judges? Government Influential individuals Political parties in general Court President Supreme Court President Opposition Fellow judges I do not know who exactly Parties to the proceedings Media Attorneys State Prosecutors NGOs Someone else 15.0% 13.0% 9.9% 9.8% 9.2% 9.0% 7.2% 6.8% 5.5% 4.0% 2.9% 34.7% 41.9% 58.4% 28 of 41

Which position is closest to your own? 78.8% 14.5% 6.7% Judicial proceedings generally last as long as it is necessary, neither more nor less Judicial proceedings are unnecessarily long as the courts are not efficient enough I do not know/cannot estimate 29 of 41

In your opinion, are judges in Montenegro appointed and promoted on the basis of their professional competencies? 41.7% 46.6% 11.7% Yes No I do not know 30 of 41

What does the promotion of judges depend on? Political ties 78.6% Kinship and friendship ties 59.6% Ties with key people in the justice system 28.9% Financial status 6.2% I do not know 2.6% Other 0.3% 31 of 41

How do you get information about the work of the courts? Television 78.8% Daily newspapers (printed) 54.8% Online newspapers and pages Radio Internet pages of the courts Directly at the court Social networks such as Facebook and/or Twitter Other I do not get informed / N/A 26.5% 21.4% 12.4% 8.2% 6.4% 5.2% 2.6% 32 of 41

VIEWS ON THE STATE PROSECUTOR'S OFFICE 33 of 41

In your opinion, does the State Prosecutor s Office decide independently on whom to prosecute? 46% 40% 14% Yes No I do not know 34 of 41

75.3% Who influences the decisions of the State Prosecutor s Office? 48.8% 14.5% 4.3% 4.1% 2.3% 1.9% Government Influential individuals Opposition N/A Media Someone else NGOs 35 of 41

Which position is closest to your own? 68.0% 17.1% 4.4% 10.4% Prosecutor's Office is efficient, it performs its duties within realistic deadlines and adequately Prosecutor's Office takes too long to initiate proceedings Prosecutor's Office is too quick to initiate proceedings I do not know 36 of 41

In your opinion, are prosecutors in Montenegro appointed and promoted on the basis of their professional competencies? 42.4% 40.7% 17.0% Yes No I do not know 37 of 41

FREE LEGAL AID 38 of 41

60,0% Is there a Law on Free Legal Aid in Montenegro? 46.6% 50,0% 46,6% 47,9% 40,0% 29.7% 30,0% 30,1% 23.7% 20,0% 10,0% 0,0% Yes Yes No I am not certain 2016 2014 2013 39 of 41

To what extent are you aware of the rights that you are entitled to under this Law? 78.7% 90,00% 80,00% 70,00% 50.6% 60,00% 28.1% 11.3% 4.1% 2.1% 6.2% 3.8% 50,00% 40,00% 30,00% 20,00% 201 201 201 I am I am completely somewhat unaware aware Sum - I am half aware I am rather aware I am completely aware Sum + I do not know 10,00% 0,00% Sum - Sum + 40 of 41

Thank you for your attention