ACTED. ACTED s Response to the Syrian Crisis Overview

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ACTED ACTED s Response to the Syrian Crisis 201 Overview

Two Million Refugees Nearly three years into the crisis in Syria, over 2.4 million people have fled their houses and homeland to seek refuge in neighbouring countries constituting one of the largest refugee exoduses in recent history. Jordan, Lebanon and Iraq alone host over two² thirds of Syrian refugees, a situation which is affecting their longer-term development prospects and social and economic stability. Syria Crisis - Refugee Host Countries - Number of Syrians Registered or Awaiting Registration with UNCHR - October 201 Croatia Romania Russia Bosnia and Herzegovina Serbia Italy Montenegro Bulgaria Georgia Macedonia Albania Armenia Greece Azerbaijan Turkey Turkey 50,52 Tunis Syria 4.25 million internally displaced Lebanon Lebanon 805,741 Beirut Damascus Tunisia Iran Iraq Iraq 197,844 Baghdad Tripoli Jerusalem Cairo Egypt 12,121 North Africa* 14,949 Amman Jordan Jordan 541,025 Kuwait Saudi Arabia *Morocco, Algeria, Libya Algeria Refugees are struggling every day to meet their most basic needs and, with limited prospects of returning to Syria but also with limited opportunities to access income, millions of boys, girls, men and women are becoming chronically vulnerable. Libya Egypt 2,192, 212 refugees have fled Syria to neighboring countries Riyadh.5 million people in need inside Syria Niger Sources: UNHCR, Syria Inter-Agency Regional Response 24-1 October 201 UNOCHA, Syrian Humanitarian Bulletin n 5 Chad Sudan 0 50 100 200 Km 00 Through its recently released, and largest ever, humanitarian appeal, the sixth Regional Response Plan, the humanitarian community is striving to support the efforts of host governments and meet emergency and rehabilitation needs of refugees, as well as limit their impact on communities. Social cohesion, self-reliance, and support to municipalities and to civil society are becoming increasingly important in this shift from pure emergency to a more comprehensive humanitarian, stabilization, and development response. 2

$ ACTED s Emergency Response in 201 Republic of Turkey Gaziantep Hatay Syrian Arab Republic Akkar Lebanese Republic NORTH Mount Lebanon MOUNT Beirut LEBANON Mafraq IRBID MAFRAQ AJLOUN JARASH Amman Azraq Hashemite Kingdom of Jordan DOHUK Dohuk Erbil ERBIL Sulaymaniyah SULAYMANIYAH Republic of Iraq Baghdad D:\REACH_MENA\ACTED\MENA_ACTED Areas of Intervention.mxd Active in the region since 2004 and committed in assisting vulnerable Syrian refugees and host populations since the very beginning of this crisis, ACTED has expanded relief operations to ensure continued access to essential human needs, as the population and their needs rapidly expanded and evolved in the last 12 months. In 201, ACTED teams provided emergency aid to 200,000 refugees every day, supporting over one million refugees, host communities and local authorities in three countries. Kurdish Region of Iraq In the Kurdish Region of Iraq ACTED provided child protection services to 12,000 Syrian children living in Domiz Camp, and supported the emergency response to the sudden influx of refugees in August 201, including the site planning and development (including construction of camp facilities) of over 9 new camps across the region. Since then, ACTED has been managing two camps in Erbil, Darashakran and Kawergosk, and supplied 0,000 refugees with food and basic house items in preparation for winter in 5 camps in Erbil and Sulaymaniyah Governorates. EC/ECHO/Jamal Penjweny

Lebanon In Lebanon, ACTED supported 1.14 million Syrians and Lebanese in Mount Lebanon and Akkar regions, ensuring over 20,000 people had access to shelter, water, and cash assistance, particularly during the harsh winter. Additionally, ACTED provided equipment, infrastructure, and technical training to Lebanese and local authorities in communities responding to the arrival of refugees, enabling them to rehabilitate schools and municipal infrastructure and provide waste collection services, drinking water, and electricity to the growing population, reaching more than 1 million people. Vicente Palacios JordAN In Jordan, ACTED provided life-saving support to over 150,000 refugees and vulnerable Jordanians living in both refugee camps and in Jordanian communities. In Za atari Camp at its peak hosting 120,000 refugees ACTED provided 4.2 million litres of drinking water daily to the entire population and employed over 900 daily workers each week to clean public spaces, as well as distributing essential hygiene items to all families, and working with individuals, communities, and schools on hygiene awareness. Outside camps, ACTED worked in the governorates of Mafraq, Irbid, Ajloun and Jerash supplying refugees and Jordanians living in poverty with winter supplies, shelter rehabilitations, with a focus on water and sanitation, hygiene items and cash support. 4

AptArt / Samantha Robison Za atari camp To give an idea of the scale of the response, ACTED teams are delivering.5 million litres of water per day to meet the needs of some 100,000 refugees in Za atari camp only, for people to drink, wash, cook and clean, while also providing livelihood opportunities for over a thousand refugees each week in one single camp this is only one of our numerous programs across the region and only one of the thousands of humanitarian interventions implemented by NGOs and other agencies to meet the needs of affected populations. Vicente Palacios 5

Informing More Effective Humanitarian Action: REACH Initiative in 201 REACH, a joint initiative of ACTED, IMPACT Initiatives and United Nations Operational Satellite Applications Programme (UNOSAT), was deployed in the context of the Syrian crisis late 2012 and counts now over 250 staff in Jordan, Iraq and Lebanon alone, working in information management, and gathering daily reliable data to support an effective and evidence-based approach to humanitarian aid. Assessments Somalia Information Management Partnership Mobile Data Collection Analysis Jordan Databases Maps Niger Emergency response Kyrgyzstan Remote Sensing Coordination Satellite Imagery Philippines Clusters Mali Preparedness Peru Web-mapping Iraq Recovery Shelter South Sudan Humanitarian Program Cycle Throughout 201, REACH information, collected and analysed, included Syrian refugees displacement trends, their geographical distribution, as well as their priority needs, in camps and host communities throughout the region. This data was used to support coordination mechanisms informing the planning of humanitarian organisations and donors including the United Nations, European Union, British Foreign and Commonwealth Office, Swiss Agency for Development Cooperation, and international and national NGOs. Production Date: 09/04/201 Draft version - work in progress For Humanitarian Relief Purposes Only 19'10E 19'15E 19'20E 19'25E 19'50E 19'55E 20'0E 20'5E 20'10E 20'15E New Arrivals Registration K1-0 98 K1-4 K1-29 99 K1-1 20'5E 20'40E 20'45E 20'50E Police K1-97 NRC Distribution compound Clinic (Morocco) 01 10 K1-10 K1-5 K1-8 2 17'5N 109 K1-20 K1-18 K1-15 2 17'0N 117 11 K2-19 214 K2-28 1 1 40 K2-14 K2-17 210 209 9 14 212 MdM K2-22 Youth Empowerment Center K2-2 K2-24 21 K2-25 K2-2 C-4--15 8 K2-0 51 9 K2-2 4 4 Dream Land 49 48 UNHCR Youth and Female Centre YCF Centre IRC JEN 4 C-4--17 C-4--18 C-4--19 C-4--20 217 7 C-4--1 KSA Hospital Saudi School K2-4 K2-5 11 10 Saudi Center 1 K2-2 B-4-2-20 2 17'15N 4 4 44 45 K2-1 18 21 1 84 215 17 8 B-4-2-19 15 85 B-4-2-18 B-4-2-17 205 204 20 B-4-2-1 B-4-2-15 2 17'25N K2-9 K2-10 202 208 K2-8 K2-5 K2-15 K2-1 K2-4 K2-7 K2- K2-1 2 17'20N W4 K2-1 K2-29 TH 207 K2-18 5 2 17'55N 4 7 201 K2-27 72 20 A k2-12 2 22 K2-200 20 2 WFP 71 B 27 88 Bahraini School 24 Medecins Sans Frontiers France Women Clinic UNFPA 5 81 80 50 82 2 17'45N 1 2-4-1 2-4-2 2-4- 2-4-4 2-1-1 2-1-2 2-1-2-1-4 App -1-4 -1- -1-1 -1-2 -4-4 -4- -4-1 -4-2 5-1-1 5-1-2 5-1- 5-1-4 2 17'10N A-S1-14 5-4-1 5-4-2 5-4- 5-4-4 le IRD L 2-1-K2 2-1-K1 2-1-K 2-4-K10 2-4-K11 2-4-K12 A--1-1 A--1-2 A--1- A--1-4 A--1-5 A--1- A-5-1-8 A-5-1-7 A-5-1-9 A-5-1-10 A-5-1-11 A-5-1-12 2-4-5 2 17'40N Sports area C-S1- B-S1 2-4- 2-4-7 2-4-8-1-8-1-7-1-5-1- -4-8 -4-5 -4- -4-7 5-1-7 5-1-5 5-1- 5-1-8 2-5-1 2-5-2 2-5- 2-5-4 2-2-1 2-2-2 2-2-2-2-4 14-14 -2-4 -2-1 -2-2 -2- -5-4 -5- -5-1 -5-2 5-2-2 5-2-1 5-2-4 5-2- 5-4- 5-4-5 5-4-7 5-4-8 5-5-2 5-5-1 5-5- 5-5-4 2 17'5N H1 C-S1-1 Under construction A-4-1-20 A-4-1-19 JHAS Health center K2-11 7 School Kitchen A-4-1-18 114 2-1-5 2-1- 2-1-7 2-1-8 Facility status A-4-1-17 A-4-1-1 A-4-1-15 K1-2 211 2 18'0N 0 1 19 2 17'50N 11 25 29 4 27 1 A-S1 Police Oxfam 111 K1-24 5 B-S1-1 Mosque or Musallah K1-27 K1-19 2 2 90 W2 ar Storage / Warehouse Common Space 24 TH Ced 92 Distribution Center ICRC UNFPA Women's centre 40 Registration Clinic / Health Facility K1-9 102 118 20 9 41 89 Offices Palm 115 45 22 42 K2-21 2 18'5N 8 Child Friendly Space or Play area 9 21 87 Recreation Area K1-17 G 47 95 2 Shop 17 4 91 28 K1-1 4 48 18 C 4 Camp facilities K1-22 K1-25 K1-21 1 9 Mobile or Temporary Toilet K1-1 Rainbow Kindergarten Women oasis 112 98 97 5 ê Garbage collection points 107 K1-28 School 110 50 1 è Borehole or Pumping Station K1-14 K1-2 11 Waterpoint K1-12 54 1 K1-11 Olive tari e Al Zaa squ Mo 10 10 12 1 Elevated water tank ç K1-7 105 104 5 55 1 Septic tank H 101 K1-4 07 D 51 WASH Centre: male? K1-2 2 1 5 52? H ç K1- K1-1 100 04 05 08 2 18'10N E Clinic (Italy) 57 20'55E 2 17'40N UNICEF Base Camp Civil Defence IOM 9 0 02 2 18'15N 0 59 09 WASH Centre: female Bin, 10m 20'0E Caravans Clinic (France) Team Connect NRC WFP K1-2 ACTED R UNHC R UNH CR UNHCR UNHCR JHC O 2 18'20N EF HC IC EF UN UN IC 5 58 Small road Bin, 1m 20'25E 20'20E 7 WASH facilities JHCO 9 94 4 Main road { EF UN IC Camp entrance Asphalted road UNHCR UNHCR Police 8 7 Market road { 19'45E 70 Roads { { 19'40E Vacc. UN Legend ê 19'5E MOHWHO Mafraq Jordan 19'0E 2 18'25N Egypt 19'5E Syria Iraq F 2-2-K4 2-2-K5 2-5-K1 2-2-K 2-5-K14 B--2-1 2-5-K15 B--2-2 B--2- B--2-4 B--2-5 B--2- B-5-2-8 B-5-2-7 B-5-2-9 B-5-2-10 B-5-2-11 B-5-2-12 5-2-8 5-2-7 2--K1 2--K17 C---1 2--K18 C---2 2--5 2-- 2--7 2--8 C---4 C--- 2--5 2-- 2--7 2--8 --5 -- --8 --7 C---5 5--2 5-- 5--4 5--1 5-5-5 5--1 5--2 5-- 5--4 C--- C-5--7 C-5--8 C-5--9 L --5 -- 5-5-7 5-5-8 5-5- C-5--10 --8 --7 5--5 5-- 5--7 5--8 C-5--11 C-5--12 YFS Y2 5-- 5--5 5--8 5--7 2 1'50N 2--K9 K Playground 2--K8 2 17'0N 5-2-5 5-2- 2 1'55N --4 -- --1 --2 --4 -- --1 --2 2-- 2--4-5-5-5- -5-7-5-8 -2-8 -2-7 -2-5 -2- YFS Y2 2 17'0N Thematic data: ACTED/REACH - last update March 201 Satellite Imagery: 01/04/201 by Astrium Services / Spot Image 2--1 2--2 2--1 2--2 2-- 2--4 2--K7 Projection: WGS 1984 UTM Zone 7N Graticule: WGS84 DMS 2-5- 2-5-7 2-5-8 Little Hands Kindergarten 400 Meters 2-5-5 Playground 00 I 2-2-5 2-2- 2-2-7 2-2-8 Playground 200 2 17'5N 50 100 Lemon Damaged or unusable 0 2 17'20N 18'0E 2 1'45N Quatari School 2 1'40N In partnership with Youth Empowerment Centre Recreation area 2 17'15N A product of 2 17'25N Contact: reach.mapping@impact-initiatives.org Note: Data, designations and boundaries contained on this map are not warranted to be error-free and do not imply acceptance by the REACH partners, associates or donors mentioned on this map. 2 17'50N 19'0E Syria 2 17'45N Al Zaatari Refugee Camp - General Infrastructure 18'5E 18'40E 18'45E 18'50E 18'55E 19'0E 19'5E 19'10E 19'15E 19'20E 19'25E 19'0E 19'5E 19'40E 19'45E 19'50E 19'55E 20'0E 20'5E 20'10E 20'15E 20'20E

Informing more effective REACH humanitarian action www.reach-initiative.org Vicente Palacios In over 10 refugee camps in Jordan and Kurdish Region of Iraq, including Za atari in Jordan and Domiz in Iraq, REACH conducted regular camp-wide household-level assessments, allowing humanitarian organisations to better estimate needs and to target responses based on accurate data, reducing programme costs and improving the cost effectiveness of aid funding. REACH also conducted assessments on a rolling basis specific to sectors of assistance, including Water, Sanitation and Hygiene, Shelter, Food, Disabilities, and Community Mobilization, to inform specific programming. More recently, REACH started assessing Informal Tented Settlements in Jordan and Lebanon, with the aim of informing the response on their locations, number of residents and priority needs with a focus on preparation for winter months. REACH also conducted large scale assessments in host community settings in Jordan, Kurdish Region of Iraq and Lebanon, covering in total over 0,000 Syrian households across the three countries in 201 alone. Through these household surveys, REACH assessed and identified the displacement profiles, demographics, priority needs and access to services/resources of Syrian refugees and their host communities data which informed a large number of humanitarian organizations planning and response. This enabled a more targeted approach to identifying and supporting refugees, and continues to be updated, informing the interventions of agencies and coordination. REACH contacts: REACH s Global Team is hosted by IMPACT Initiatives in Geneva, Switzerland and has established a regional hub in Amman, Jordan. You can write directly to us at: reach.mena@impact-initiatives.org, and you can follow us @REACH_info. 7

Enhancing resilience & stabilization: ACTED response in 2014 In 2014, ACTED will continue to respond to the urgent needs of refugees across Jordan, Lebanon, and the Kurdish Region of Iraq, expected to reach four million by the end of 2014. Alongside this humanitarian aid, ACTED will provide longer-term sustainable solutions, aiming to address the protracted nature of the crisis across all sectors, such as municipal and civil society support, social cohesion, and access to income-generating opportunities. Kurdish Region of Iraq In the Kurdish Region of Iraq, ACTED will continue to provide child protection services, support the effective management of existing and new camps, organize emergency distributions of food and relief items to Syrian refugees with a particular focus on winter preparedness, and increase the self-reliance of the refugee population by launching livelihoods programmes. Outside of camps, ACTED aims to provide assistance to refugees and their host communities previously out of reach of humanitarian support, focusing on improving child protection, livelihood opportunities and access to basic services to the most vulnerable. ACTED will work closely with local civil society and authorities, strengthening and supporting their ability to provide assistance, and ensuring responses are sustainable and locally-owned. Lebanon With the massive influx of refugees expected to continue in 2014 into Lebanon, which remains the only country in the region with an open-border policy, there will be an increasingly limited supply of suitable and affordable shelter, putting refugees at increased risk of eviction and sub-standard living conditions. ACTED will respond by continuing to rehabilitate shelters and provide support towards rents and basic items, particularly during winter months. As shelters become increasingly cramped as more refugees arrive, the risk of water and sanitation-related diseases increases ACTED will respond providing drinking water, hygiene kits, toilets and hand-washing facilities. Local authorities in Akkar and Mount Lebanon are particularly struggling to deliver basic services to an increasing population, resulting in tensions between local residents and refugees. Continuing to support these communities and municipalities with water delivery, education, and income-generating projects, ACTED will build on its regional expertise to engage civil society actors in dialogue with local authorities, enhancing their ability to meet the needs of constituents. 8

www.acted.org JordAN In Jordan, ACTED will continue to work with government, UN and nongovernment partners to find more sustainable solutions. To increase resilience and support the stabilisation of refugees and host communities, ACTED will continue to enhance the capacity of local actors and implement jointly with civil society organisations, local municipalities, service deliverers, and more. This includes expansion of infrastructure and community support programs, while maintaining referral and outreach mechanisms for the most vulnerable including shelter assistance, water and sanitation solutions, supporting income generation, and much more. As NGO representative on the Municipal Support Task Force, ACTED will play a key role supporting municipalities (financially and through training) and address strains on service delivery related to an increasing refugee population. Within Za atari refugee camp, ACTED is continuing to provide water to the camp through trucking, while also constructing the water supply network in five districts to create a more sustainable solution that will be linked to local water resources. Furthermore, committees are being formed to take on more of the self-governing responsibilities such as operation and maintenance of facilities, WASH activities, and more. REACH With the aim of supporting information management to better inform evidence-based decision making across the Syrian crisis, REACH has developed a regional strategy aiming to streamline the tracking of key humanitarian indicators and needs across the crisis. REACH will continue to work with country and regional coordination mechanisms to support harmonization with country and regional strategies. This approach aims to better understand and measure the vulnerability of the targeted population, needs prioritized by refugees and host communities, and gaps in the response, in order to support humanitarian and development actors to prioritize and target their interventions across sectors and across countries. Partners in 201 9

Contact details Gaia VAN DER ESCH Regional Project Development Manager ACTED MENA Regional Office, Amman Mob: +92 7 9 01 7 82 E-mail: gaia.van-der-esch@acted.org Pictures by ACTED staff, Syrian children refugees, Paul Duke, Suranga Mallawa, Vicente Palacios, EC/ECHO/Jamal Penjweny, Samantha Robison, Haley Rodgers, Clément Rouquette, AptArt. Special thanks to Aurélie Portier.