Investing in services for people s well-being. From good practices to better policies. 7 December Venue: L42 rue de la Loi 42, Brussels.

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Investing in services for people s well-being From good practices to better policies 7 December Venue: L42 rue de la Loi 42, Brussels Agenda 10:30-10:50 Registration and welcome coffee 10:50-11:00 Welcome address Pierre BAUSSAND, Social Platform, Director Valentina CAIMI, Social Platform, Policy and Advocacy Adviser 11:00-12:15 How empowerment of users and partnerships between different actors innovate services Moderator: Heather ROY, Eurodiaconia, Secretary General Healthy Communities (health mediation programme), Magdaléna ROTHOVA, Platform for Supporting Health of Disadvantaged Groups (SK) Changing the child protection paradigm (child protection), Adrian OROS, Hope and Homes for Children (RO) Fa bene (community action for social inclusion), Tiziana CIAMPOLINI, S-NODI, Agency for Innovation against Poverty, Caritas Torino (IT) Concetta CULTRERA, DG Employment, Deputy Head of Unit Rebekah SMITH, BusinessEurope, Senior Adviser 12:15-13:15 Including people in the labour market through the social economy and social enterprises Moderator: Victor MESEGUER, Social Economy Europe, Director Le Mat, Renate GOERGEN, Le Mat Italy, Director, and Le Mat Europe, President (IT and SE) Magdas Hotel, Gabriela SONNLEITNER, Magdas Social Business, CEO (AT) Artenave, Carlos CAIXAS, Artenave Consultant and Founding Member (PT) Nadine MULLER, Ministry of Labour, Employment and Social and Solidarity Economy (LU), Adviser Alessia GIANONCELLI, European Venture Philanthropy Association, Research Manager 13:15-14:00 Lunch

14:00-15:15 How communities can benefit from migrants and refugees contribution Moderator: Pierre BAUSSAND, Social Platform, Director Mobilearn (digital services for migrants and refugees), Ernest RADAL, Chief Evangelist (SE) Humanitarian Health Consultation Centre (healthcare for migrant families and undocumented migrants), Dr. Petra TIARKS JUNGK, Health Department, City of Frankfurt (DE) Accommodation services for refugees, Franziska DASNOY, Plateforme protestante pour l accueil des réfugiés, Manager (FR) Agnese PAPADIA, DG Migration and Home Affairs, Policy Officer Brando BENIFEI, Member of the European Parliament 15:15-16:00 Coffee break and Meet the projects 16:00-17:20 Ensuring the financial sustainability of services How can we ensure the financial sustainability of services? How can the European Structural and Investment Funds be used more effectively to improve the provision of social, health and education services and social infrastructures? Is the European Fund for Strategic Investments a suitable instrument to finance services? Or is it rather meant to finance social infrastructures and housing? Moderator: Barbara SAK, CIRIEC International, Managing Director The perspective of Social Platform and its members: Valentina CAIMI, Social Platform, Policy and Advocacy Adviser Sorcha EDWARDS, Housing Europe, Secretary General Luk ZELDERLOO, European Association of Service Providers of Persons with Disabilities, Secretary General Reactions by: Baudouin BAUDRU, Expert-Member of Cabinet of Commissioner Thyssen Andor URMOS, European Commission, DG Regional and Urban Policies Daniel SORROSAL, European Federation of Ethical and Alternative Banks and Financiers (FEBEA), Policy and Advocacy Manager Rossella RUSCA, Italian Permanent Representation Catherine NAUGHTON, European Disability Forum, Director Mathias MAUCHER, European Public Services Union (EPSU), Policy Staff - Officer Health and Social Services 17:20-17:30 Concluding remarks Jana HAINSWORTH, Social Platform, President

Investing in services for people s well-being Meet the projects Good practices presented at the conference: Healthy Communities, Magdaléna ROTHOVA, Platform for Supporting Health of Disadvantaged Groups (SK) member of the European Public Health Alliance The national Healthy Communities project aims to find, with the help of Health Mediators coming from the Roma Community, a systemic and sustainable solution to the alarming state of health and social conditions of disadvantaged groups in Slovakia. Changing the child protection paradigm, Adrian OROS, Hopes and Homes for children (RO) member of Eurochild Hope and Homes for Children (HHC) achieved a reform of the child protection system in Romania based on de-institutionalisation and service provision to prevent the separation of families. Fa bene, Tiziana CIAMPOLINI, S-NODI, Agency for Innovation against Poverty, Caritas Torino (IT) member of Caritas Europa Starting from the collection of unsold food in local street markets, the FA BENE project aims to emphasise the added-value of proximity and reciprocity mechanisms to face both poverty and the lack of social cohesion in local communities. Le Mat, Renate GOERGEN, Director of Le Mat Italy and President of Le Mat Europe Le Mat is an organisation that has developed practical knowledge on how to set up and manage social cooperatives in the tourism sector by employing persons with mental health problems and people in vulnerable situations, in Italy and elsewhere. Magdas Hotel, Gabriela SONNLEITER, CEO of Magdas Social Business (AT) Magdas was promoted by Caritas Vienna; Caritas Austria is member of Caritas Europa

The Magdas Hotel is a social business hotel run by refugees accompanied by experienced staff with the objective to bring together people with very different cultural, professional and social backgrounds. Artenave, Carlos CAIXAS, Artenave Consultant and Founding Member (PT) member of the European Network of Social Integration Enterprises Artenave is an organisation working for the professional and social inclusion of people in vulnerable situations, active in the locality of Moimenta da Beira (Portugal). It coordinates the work of a social enterprise in the agricultural sector, a centre for occupational activities, and a residential housing for people with disabilities. Humanitarian Health Consultation Centre, Dr. Petra TIARKS JUNGK, Health Department of the City of Frankfurt (DE) suggested by the Platform for International Cooperation on Undocumented Migrants (PICUM) The Humanitarian Health Consultation Centre in Frankfurt provides health care for migrant families and undocumented migrants without health insurance. Accommodation services for refugees, Franziska DASNOY, Manager of the Plateforme protestante pour l accueil des réfugiés (FR) member of Eurodiaconia The Platform works with public authorities to identify some of the most vulnerable population groups in Syria and Iraq. It supports these people throughout the asylum application procedures and helps them finding temporary accommodation places. Mobilearn, Ernest RADAL, Chief Evangelist (SE) Mobilearn provides newcomers with customized support that is available 24 hours a day and can be used both to solve immediate problems in everyday situations, as well as to get acquainted quickly with the language, culture and labour market of the host country.

Additional good practices presented during the session Meet the projects : The National Network of Health Mediators (BG), Zoltan MASSAY-KOSUBEK, European Public Health Alliance The National Network of Health Mediators (NNHM) aims to facilitate the link between members of disadvantaged and marginalised communities and health and social services. The Refugee Mission of the Reformed Church of Hungary (HU), Alexander ELU, Eurodiaconia The Refugee Mission of the Reformed Church of Hungary tries to offer an integrated approach to fulfil the diverse needs of refugees, enabling them to feel at home in their host country and start a new life. The Subtitle Time Machine Project (UK), Laura MARCHETTI, European Disability Forum The Subtitle Time Machine project launched in 2016 on the BBC has the objective to achieve greater alignment between the audio and the captions in live subtitling, therefore improving the viewing experience of people with hearing impairments. Cowan Court (UK), Agata KRAUSE, Housing Europe Cowan Court is an extra care housing scheme that replaced an elderly care home in Midlothian (UK) in 2013, with the view of making people able to live longer in an independent setting, while also reducing elderly care spending. SOS Children s Villages in Latvia (LV), Miriana GIRALDI, SOS Children s Villages International The Youth Programmes of SOS Children s Villages in Latvia were introduced to respond to a situation where young people leaving care were not prepared to lead an independent life. They provide them with the necessary tools for a successful transition phase from youth to adulthood.