Travel Smart Work Smart A guide for migrant workers in Malaysia Promoting safe migration and protecting migrant workers ILO Regional Office for Asia and the Pacific
Copyright International Labour Organization 2014 First published 2014 Publications of the International Labour Office enjoy copyright under Protocol 2 of the Universal Copyright Convention. Nevertheless, short excerpts from them may be reproduced without authorization, on condition that the source is indicated. For rights of reproduction or translation, application should be made to ILO Publications (Rights and Permissions), International Labour Office, CH-1211 Geneva 22, Switzerland, or by email: pubdroit@ilo.org. The International Labour Office welcomes such applications. Libraries, institutions and other users registered with reproduction rights organizations may make copies in accordance with the licences issued to them for this purpose. Visit www.ifrro.org to find the reproduction rights organization in your country. Travel smart - work smart: a guide for migrant workers in Malaysia / ILO Regional Office for Asia and the Pacific. Phnom Penh: ILO, 2014 16 p. ISBN 9789228279313, 9789228279320 (web pdf) ILO Regional Office for Asia and the Pacific. migrant worker / workers rights / human rights / legal aspect / Malaysia 13.01.2 Also available in Burmese (ISBN 9789228279337, 9789228279344 (web pdf)), Yangon, 2014, in English (ISBN 9789221279297; 9789221279303 (web pdf)), Bangkok, 2014, and in Vietnamese (ISBN 9789228279290, 9789228279306 (web pdf)), Hanoi, 2014. ILO Cataloguing in Publication Data The designations employed in ILO publications, which are in conformity with United Nations practice, and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the International Labour Office concerning the legal status of any country, area or territory or of its authorities, or concerning the delimitation of its frontiers. The responsibility for opinions expressed in signed articles, studies and other contributions rests solely with their authors, and publication does not constitute an endorsement by the International Labour Office of the opinions expressed in them. Reference to names of firms and commercial products and processes does not imply their endorsement by the International Labour Office, and any failure to mention a particular firm, commercial product or process is not a sign of disapproval. ILO publications and electronic products can be obtained through major booksellers or ILO local offices in many countries, or direct from ILO Publications, International Labour Office, CH-1211 Geneva 22, Switzerland, or ILO Regional Office for Asia and the Pacific, 11th Floor, United Nations Building, Rajdamnern Nok Avenue, Bangkok 10200, Thailand, or by email: BANGKOK@ilo.org. Catalogues or lists of new publications are available free of charge from the above address, or by email: pubvente@ilo.org Visit our website: www.ilo.org/publns or www.ilo.org/asia Printed in Cambodia
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Everyone is entitled to receive help regardless of their situation! If you do not understand anything in this booklet or if you need help but are afraid to approach the authorities, you may contact one of these organizations for help without fear of arrest or deportation. Home country embassy in Malaysia: Cambodia Royal Embassy of Cambodia 46 Jalan U Thant, 55000 Kuala Lumpur Tel.: (+60) 3 4257 1150 Lao PDR Embassy of Lao People s Democratic Republic 7, Jalan Mesra, off Jalan Mesra 55000 Kuala Lumpur Tel.: (+60) 3 2148 7059 Myanmar Embassy of the Republic of the Union of Myanmar No. 8C, Jalan Ampang Hilir, 55000 Kuala Lumpur Tel.: (+60) 3 4251 6355/ 4251 5595/ 4251 4455 Email: chawsumya@gmail.com Viet Nam The Labour Management Section, Embassy of the Socialist Republic of Vietnam Fl 4, West Block, Wisma Selangor Dredging Jalan Ampang, 50450 Kuala Lumpur Tel.: (+60) 3 2161 1762 Fax: (+60) 3 2161 1921 Email: labourkl@yahoo.com Embassy of the Socialist Republic of Vietnam in Malaysia No 4. Persiaran Stonor, Kuala Lumpur 50450 Tel.: (+60) 3 2148 4858 / 2148 4534 / 2148 4036 / 2164 1909 Fax: (+60) 3 2148 3270/2163 6334 Email: vnemb-my@mofa.gov.vn 14
Government authorities Organization Phone number For immediate help* (Victim of trafficking) 999 Police* 999 SMS Helpline for labour rights (+60) 1 2223 4357 *This number is available 24 hours per day Non-Governmental Organizations (NGOs) Organization Contact address Tenaganita (Main office) No. 38, Jalan Gasing, 46000 Petaling, Malaysia Tel.: (+60) 3 7770 3691; (+60) 3 7770 3671 Legal Aid Centre Kuala Lumpur (Bar Council) 9th floor, Wiama Kraftangan, No. 9, Jalan Tun Perak, 50050 Kuala Lumpur Tel.: (+60) 3 2691 3005; (+60) 3 2693 2072 Legal Aid Centre Johor Baharu (Bar Council) Johor Legal Aid Centre Tingkat 5, Mahkamah Sesyen & Magistret, Jalan Ayer Molek, 80000 Johor Bahru Tel.: (+60) 7223 5698 15
Organization Contact address Malaysian Trade Union Congress, Penang (MRC) 2958 Jalan Prai Taman Indrawasih 13600 Prai, Penang Tel.: (+60) 4398 1175 H/P: (+60) 1 9475 6897 Malaysian Trade Union Congress Headquarters (MRC) Wisma MTUC, 10-5, Jalan USJ 9/5T, 47620 Subang Jaya, Selangor Tel.: (+60) 3 8024 2953 Labour Office Kuala Lumpur (for labour and industrial accident claims only) Tingkat 9, Menara PERKESO 281, Jalan Ampang, 50532 Kuala Lumpur Tel.: (+60) 3 4141 4600 Labour Office Selangor (for labour and industrial accident claims only) Suite A405-7 Tingkat, 3A, West Wing, Wisma Consplant 2, No. 7, Jln SS 16/1, 47500 Subang Jaya, Selangor Tel.: (+60) 3 5636 1605; (+60) 3 5632 8800 Labour Office Johor (for labour and industrial accident claims only) JTK Cawangan Johor Bahru Tingkat 9 & 10, Menara Ansar, 65, Jalan Trus, 80000 Johor Bahru, Johor Tel.: (+60) 7224 3188/89 16
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You have rights and responsibilities! Knowing these can help you avoid abuse and make the most of your time in Malaysia. Be aware! This booklet gives you advice on how to live and work safely in Malaysia and what to do if you need help. Travel Smart Work Smart! This guide has been developed as part of the ILO GMS TRIANGLE project through the support of the Australian Government. Printing has been funded by the ILO ASEAN TRIANGLE project through the support of the Canadian Government. Promoting safe migration and protecting migrant workers ISBN: 978-92-2-127929-7