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Steinberger Applied to Florida Cases Garfield, Kelley & White, LLC 4832 Kerry Forest Parkway, Suite B Tallahassee, FL 32309 The law firm of Garfield, Kelley & White focuses its legal practice on foreclosure defense and related debtor issues. We have reviewed and analyzed a recent Arizona decision (Steinberger v. McVey) which we believe can be applied to the foreclosure cases here in Florida. Our research strongly suggests that multiple legal theories and causes of action in that case have support here in Florida. Steinberger deals with a homeowner that alleged she was lured into default status in order to qualify for a loan modification, and then the modification never took place due to the negligence (or intention) of the lender. We think this case has introduced an old common law theory for negligent undertaking. Using the Good Samaritan doctrine, the Steinberger court avoided the bank s argument that they were under no duty to grant a modification or a loan. Once they take the step of inducing you to trust them, they have a duty to process the transaction in a non-negligent manner. The court ruled that a lender can be held liable for inducing a homeowner to default on their loan as a requirement for modification. Below is our analysis of the Steinberger case and how we believe it can be used as an effective defensive tool in Florida.

TABLE OF CONTENTS STEINBERGER SUMMARY... 3 FACTS... 4 LAW NEGLIGENT PERFORMANCE OF AN UNDERTAKING... 4 FAILURE TO EXERCISE DUE CARE... 4 DUTY OF VOLUNTEER... 4 LAW NEGLIGENT PERFORMANCE OF AN UNDERTAKING... 4 GOOD SAMARITAN DOCTRINE... 4 ECONOMIC HARM (VS. PHYSICAL)... 5 LAW INCREASED RISK OF ECONOMIC HARM... 5 CONCLUSION... 5 STEINBERGER APPLIED TO FLORIDA LAW... 6 CASE LAW UNDERTAKERS DOCTRINE... 7 NEGLIGENT PERFORMANCE OF AN UNDERTAKING TO RENDER SERVICES 323... 7 CASE LAW RESTATEMENT (SECOND) OF TORTS 323/ NEGLIGENT PERFORMANCE OF AN UNDERTAKING... 8 CASE LAW RESTATEMENT (SECOND) OF TORTS 323/ NEGLIGENT PERFORMANCE OF AN UNDERTAKING... 9 CASE LAW PHYSICAL HARM... 9 CASE LAW PHYSICAL HARM... 10 CASE LAW ECONOMIC LOSS... 10 CASE LAW ECONOMIC LOSS RULE... 10 CASE LAW ECONOMIC LOSS RULE... 11 INDEX... 12 2

STEINBERGER SUMMARY Steinberger v. McVey ex rel. Cnty. of Maricopa, 1 CA- SA 12-0087, 2014 WL 333575 (Ariz. Ct. App. Jan. 30, 2014) For full case text, see Attachment A 3

Facts Law Negligent Performance of an Undertaking Failure to Exercise Due Care Duty of Volunteer Law Negligent Performance of an Undertaking Good Samaritan Doctrine Steinberger alleges (1) Respondents lured her into defaulting on her loan with the prospect of a loan modification and (2) then negligently administered her application for the modification, causing her to fall so far behind on her payments that it was no longer possible to reinstate her original loan. Steinberger alleges that she never obtained a loan modification, and that Respondents' conduct ultimately led to the foreclosure on her home. Arizona recognizes a cause of action for negligent performance of an undertaking as it is summarized in the Restatement (Second) of Torts: One who undertakes, gratuitously or for consideration, to render services to another which he should recognize as necessary for the protection of the other's person or things, is subject to liability to the other for physical harm resulting from his failure to exercise reasonable care to perform his undertaking, if (a) his failure to exercise such care increases the risk of such harm, or (b) the harm is suffered because of the other's reliance upon the undertaking. Thus, under 323, a party may assume the duty to act with reasonable care even though it otherwise had no duty to do So.Under this Good Samaritan Doctrine, a party may be liable for negligent performance of an assumed duty by either: (1) increasing the risk of harm to another, or (2) causing another to suffer harm because he or she relied on the party exercising reasonable care in undertaking the duty. Steinberger v. McVey ex rel. Cnty. of Maricopa, 1 CA-SA 12-0087, 2014 WL 333575 (Ariz. Ct. App. Jan. 30, 2014) Steinberger v. McVey ex rel. Cnty. of Maricopa, 1 CA-SA 12-0087, 2014 WL 333575 (Ariz. Ct. App. Jan. 30, 2014) Steinberger v. McVey ex rel. Cnty. of Maricopa, 1 CA-SA 12-0087, 2014 WL 333575 (Ariz. Ct. App. Jan. 30, 2014) 4

Economic Harm (vs. Physical) Law Increased Risk of Economic Harm Conclusion Steinberger's Good Samaritan claim alleges increased risk of economic harm, rather than physical harm. The Arizona Supreme Court has extended the Good Samaritan Doctrine beyond ordinary physical harm to include economic harm. To state a claim for increased risk of economic harm, Steinberger was required to allege the following elements: (1) Respondents undertook to render services to Steinberger that they should have recognized were necessary for the protection of Steinberger's property, (2) Respondents' failure to exercise reasonable care while doing so increased the risk of harm to Steinberger, and (3) Steinberger was in fact harmed because of Respondents' actions. In sum, we hold that Steinberger alleged a cognizable claim under the Good Samaritan Doctrine... Specifically, a lender may be held liable under the Good Samaritan Doctrine when: (1) a lender, or its agent/representative, induces a borrower to default on his or her loan by promising a loan modification if he or she defaults; (2) the borrower, in reliance on the promise to modify the loan, subsequently defaults on the loan; (3) after the borrower defaults, the lender or its agent/representative negligently processes or fails to process the loan modification, or due to the lender/agent/representative's negligence, the borrower is not granted a loan modification; and (4) based on the default, the lender subsequently forecloses on the borrower's property. Steinberger v. McVey ex rel. Cnty. of Maricopa, 1 CA-SA 12-0087, 2014 WL 333575 (Ariz. Ct. App. Jan. 30, 2014) Steinberger v. McVey ex rel. Cnty. of Maricopa, 1 CA-SA 12-0087, 2014 WL 333575 (Ariz. Ct. App. Jan. 30, 2014) Steinberger v. McVey ex rel. Cnty. of Maricopa, 1 CA-SA 12-0087, 2014 WL 333575 (Ariz. Ct. App. Jan. 30, 2014) 5

STEINBERGER APPLIED TO FLORIDA LAW 6

2 nd Restatement of Torts is PERSUASIVE not BINDING in FL Case Law Undertakers Doctrine Negligent Performance of an Undertaking to Render Services 323 It is clearly established that one who undertakes to act, even when under no obligation to do so, thereby becomes obligated to act with reasonable care. As this Court recognized over sixty years ago in Banfield v. Addington, [i]n every situation where a man undertakes to act,... he is under an implied legal obligation or duty to act with reasonable care, to the end that the person or property of others may not be injured. 104 Fla. at 667, 140 So.at 896. Whenever one undertakes to provide a service to others, whether one does so gratuitously or by contract, the individual who undertakes to provide the service-i.e., the undertaker -thereby assumes a duty to act carefully and to not put others at an undue risk of harm. 3 This maxim, termed the undertaker's doctrine, applies to both governmental 4 and nongovernmental entities. 5 The doctrine further applies not just to parties in privity with one another-i.e., the parties directly involved in an agreement or undertaking-but also to third parties. Florida courts have applied the doctrine to a variety of third-party, contract-based negligence claims and ruled that the defendants could be held liable, notwithstanding a lack of privity. One who undertakes, gratuitously or for consideration, to render services to another which he should recognize as necessary for the protection of other s person or things, is subject to liability to the other for physical harm resulting from his failure to exercise reasonable care to perform his undertaking, if: (a) his failure to exercise such care increases the risk of such harm, or (b) the harm is suffered because of the other s reliance upon the undertaking. Union Park Mem'l Chapel v. Hutt, 670 So.2d 64, 66-67 (Fla. 1996) Union Park Mem'l Chapel v. Hutt, 670 So.2d 64, 67 (Fla. 1996) Clay Elec. Co-op., Inc. v. Johnson, 873 So.2d 1182, 1186 (Fla. 2003) Restatement (Second) of Torts 323 7

Case Law Restatement (Second) of Torts 323/ Negligent Performance of an Undertaking Hence, the undertaker's doctrine is a well-developed, entrenched aspect of Florida tort law. Three sections of the Restatement (Second) of Torts (1965) outline the parameters of this doctrine. First, section 323 provides: One who undertakes, gratuitously or for consideration, to render services to another which he should recognize as necessary for the protection of the other's person or things, is subject to liability to the other for physical harm resulting from his failure to exercise reasonable care to perform his undertaking, if (a) his failure to exercise such care increases the risk of such harm, or (b) the harm is suffered because of the other's reliance upon the undertaking. (Emphasis supplied.) As recently as 2007, this Court explained the common law elements of a negligence cause of action: The claimant must first demonstrate that the defendant owed a duty, or obligation, recognized by the law, requiring the [defendant] to conform to a certain standard of conduct, for the protection of others against unreasonable risks. Clay Elec. Coop., Inc. v. Johnson, 873 So.2d 1182, 1185 (Fla.2003) (quoting Prosser and Keeton on the Law of Torts 30, at 164 (W. Page Keeton et al. eds., 5th ed. 1984)). Second, the claimant must establish that the defendant failed to conform to that duty. Id. Third, there must be [a] reasonably close causal connection between the [nonconforming] conduct and the resulting injury to the claimant. Id. Fourth, the claimant must demonstrate some actual harm. Id. Williams v. Davis, 974 So.2d 1052, 1056 (Fla.2007) (alterations in original) (emphasis supplied). Wallace v. Dean, 3 So.3d 1035, 1051 (Fla. 2009) Am. Optical Corp. v. Spiewak, 73 So.3d 120, 127 (Fla. 2011) 8

Case Law Restatement (Second) of Torts 323/ Negligent Performance of an Undertaking Case Law Physical Harm Consequently, [w]here... the actor's assistance has put the other in a worse position than he was in before, either because the actual danger of harm to the other has been increased by the partial performance, or because the other, in reliance upon the undertaking, has been induced to forego other opportunities of obtaining assistance, the actor is not free to discontinue his services where a reasonable man would not do So.He will then be required to exercise reasonable care to terminate his services in such a manner that there is no unreasonable risk of harm to the other, or to continue them until they can be so terminated. 323 cmt. c (emphasis supplied). Section 323 applies whether the harm to the other or his things results from the defendant's negligent conduct in the manner of his performance of the undertaking, or from his failure to exercise reasonable care to complete it or to protect the other when he discontinues it ; however, [t]he actor may normally abandon his efforts at any time unless, by giving the aid, he has put the other in a worse position than he was in before the actor attempted to aid him. 323 cmts. a, c (emphasis supplied). Voluntarily undertaking to do an act that if not accomplished with due care might increase the risk of harm to others or might result in harm to others due to their reliance upon the undertaking confers a duty of reasonable care, because it thereby creates a foreseeable zone of risk. Even where there is no duty to act, the law imposes a general duty that the actor, if he acts at all, must exercise reasonable care to make his acts safe for others. Restatement of Torts, Second 547, Comment b (1965). If the actor does an act, and subsequently realizes or should realize that it has created an unreasonable risk of causing physical harm to another, he is under a duty to exercise reasonable care to prevent the risk from taking effect. Restatement of Torts, Second 321(1) (1965). The phrase some actual harm does not require a precise technical level or particular threshold of injury or impairment symptom that a plaintiff must satisfy to file an action. Moreover, Florida common law does not and has never required an impairment or a particular manifestation of injury according to some 9 Wallace v. Dean, 3 So.3d 1035, 1051 (Fla. 2009) Wallace v. Dean, 3 So.3d 1035, 1051 (Fla. 2009) Union Park Mem'l Chapel v. Hutt, 670 So.2d 64, 67 (Fla. 1996) citing McCain v. Florida Power Corp., 593 So.2d 500 (Fla.1992); Kowkabany, 606 So.2d at 720-21 White v. City of Waldo, 659 So.2d 707, 710 (Fla. Dist. Ct. App. 1995) cause dismissed sub nom. Hindery v. White, 666 So.2d 901 (Fla. 1996) Am. Optical Corp. v. Spiewak, 73 So.3d 120, 127 (Fla. 2011) Am. Optical Corp. v. Spiewak, 73 So.3d 120, 128

Case Law Physical Harm Case Law Economic Loss Case Law Economic Loss Rule arbitrarily adopted level before a cause of action accrues. (Fla. 2011) Legal precedent and the common law principles clearly demonstrate and cover that an individual who sustains an *129 injury due to the wrongful conduct of another regardless of the particular level of physical symptoms or impairment may maintain a cause of action against the person or entity that allegedly inflicted the injury if injury has occurred. See Clark, 107 So.2d at 611 12; Hagan, 804 So.2d at 1241. If there is no injury, there is simply no action; however, if there is proof of injury, there is no requirement of any particular level of impairment. We have defined economic loss as damages for inadequate value, costs of repair and replacement of the defective product, or consequent loss of profits without any claim of personal injury or damage to other property. Casa Clara, 620 So.2d at 1246 (quoting Note, Economic Loss in Products Liability Jurisprudence, 66 Colum. L.Rev. 917, 918 (1966)). Simply put, the economic loss rule is a judicially created doctrine that sets forth the circumstances under which a tort action is prohibited if the only damages suffered are economic losses. Indem. Ins. Co. of N. Am. v. Am. Aviation, Inc., 891 So.2d 532, 536 (Fla.2004). Am. Optical Corp. v. Spiewak, 73 So.3d 120, 128-29 (Fla. 2011) Tiara Condo. Ass'n, Inc. v. Marsh & McLennan Companies, Inc., 110 So.3d 399, 401 (Fla. 2013) Tiara Condo. Ass'n, Inc. v. Marsh & McLennan Companies, Inc., 110 So.3d 399, 401 (Fla. 2013) 10

Case Law Economic Loss Rule Subsequently, in American Aviation, we recognized that despite the general prohibition against a recovery in tort for economic damages for parties in privity of contract, we have allowed it in torts committed independently of the contract breach, such as fraud in the inducement For example, in HTP, Ltd. v. Lineas Aereas Costarricenses, S.A., 685 So.2d 1238 (Fla.1996), we stated: The economic loss rule has not eliminated causes of action based upon torts independent of the contractual breach even though there exists a breach of contract action. Where a contract exists, a tort action will lie for either intentional or negligent acts considered to be independent from the acts that breached the contract. Fraudulent inducement is an independent tort in that it requires proof of facts separate and distinct from the breach of contract. Simply stated, [t]he essence of the early holdings discussing the rule is to prohibit a party from suing in tort for purely economic losses to a product or object provided to another for consideration, the rationale being that in those cases contract principles [are] more appropriate than tort principles for resolving economic loss without an accompanying physical injury or property damage. Moransais, 744 So.2d at 980 (citing Florida Power, 510 So.2d at 902). Such was the reasoning in East River, Seely, and ultimately, Florida Power. Having reviewed the origin and original purpose of the economic loss rule, and what has been described as the unprincipled extension of the rule, we now take this final step and hold that the economic loss rule applies only in the products liability context. We thus recede from our prior rulings to the extent that they have applied the economic loss rule to cases other than products liability. Tiara Condo. Ass'n, Inc. v. Marsh & McLennan Companies, Inc., 110 So.3d 399, 402 (Fla. 2013) Tiara Condo. Ass'n, Inc. v. Marsh & McLennan Companies, Inc., 110 So.3d 399, 405 (Fla. 2013) Tiara Condo. Ass'n, Inc. v. Marsh & McLennan Companies, Inc., 110 So.3d 399, 407 (Fla. 2013) 11

INDEX Agent, 6 Arizona, 3, 4, 5, 6 Arizona Supreme Court, 6 Cases Am. Optical Corp. v. Spiewak, 11, 16, 17 American Aviation, 18 Banfield v. Addington, 8 Clay Elec. Coop., Inc. v. Johnson, 11 East River, 19 Florida Power, 15, 19 HTP, Ltd. v. Lineas Aereas Costarricenses, 18 Moransais, 19 Seely, 19 Steinberger v. McVey ex rel. Cnty. of Maricopa, 3, 4, 5, 6 Tiara Condo. Ass'n, Inc. v. Marsh & McLennan Companies, Inc., 17, 18, 19, 20 Union Park Mem'l Chapel v. Hutt, 8, 15 Wallace v. Dean, 11, 14 White v. City of Waldo, 15 Williams v. Davis, 11 Causal Connection see Negligent Performance of an Undertaking, Undertaker s Doctrine, 11 Claimant, 11 Claims, 8 Contract- based negligence claims see Contract, Claims, 8 Contract see Undertaker s Doctrine, 8, 18, 19 Damages see Economic Loss, 17, 18 Economic Loss, 17, 18 Consequent loss of profits, 17 Costs of repair, 17 Defective product, 17 Inadequate value, 17 Loss of profits, 17 Product, 17, 19 Purely economic losses, 19 12 Replacement, 17 Economic Loss Rule, 18, 20 Failure to Exercise Due Care, 4 Failure to Process Loan Modification, 6 Florida Common law, 11, 16, 17 Florida Tort Law, 11 Foreclosure, 4 Fraud Fraud in the inducement, 18 Fraud in Inducement Induces a borrower, 6 Good Samaritan Doctrine, 5, 6 Gratuitously see Undertaker s Doctrine, 4, 8, 9, 11 Harm, 4, 5, 6, 8, 9, 11, 14, 15, 16 Actual Harm see Damages, Negligent Performance of an Undertaking, Undertaker s Doctrine, Williams v. Davis, 11, 16 Economic Harm, 6 Harm is Suffered see Negligent Performance of an Undertaking, Undertaker s Doctrine, 4, 9, 11 Harmed, 6 Impairment, 16, 17 Manifestation of injury, 16 Physical Harm, 4, 6, 9, 11, 15 Physical harm to another see Negligent Performance of an Undertaking, Undertaker s Doctrine, 15 Lender, 6 Loan Modification, 4, 6 Application for Modification, 4 Negligence Induces a borrower, 6 negligence, 6, 8, 11 Negligent, 4, 5, 9, 11, 14, 18 Negligent Performance, 4, 5, 9, 11, 14

negligently, 4, 6 Negligently processing loan modification, 6 Negligent Performance of an Undertaking, 4, 5, 9, 11, 14 Abandon efforts, 14 Free to discontinue, 14 Opportunity see Loss of opportunity, 14 Partial performance, 14 Put other in worse position, 14 Unreasonable risk, 11, 14, 15 Negligent Performance of an Undertaking see Undertaker s Doctrine, 4, 5, 9, 11, 14 Parties in Privity, 8, 18 Privity, 8, 18 Promising Loan Modification, 6 Reasonable Care, 4, 5, 6, 8, 9, 11, 14, 15 Reliance, 4, 6, 9, 11, 14, 15 Representative, 6 Restatement (Second) of Torts, 4, 9, 11, 14 Section 323 see Undertaker s Doctrine, 11 Resulting Injury see Negligent Performance of an Undertaking, Undertaker s Doctrine, Williams v. Davis, 11 Risk, 4, 5, 6, 8, 9, 11, 14, 15 Risk of Harm, 5, 6, 8, 14, 15 Service see Undertaker s Doctrine, 8 Should have recognized, 6 Third- Party Third parties, 8 Third- Party see Third party beneficiaries, Trust beneficiaries, 8 Torts Prosser and Keeton on the Law of Torts see Clay Elec. Coop., Inc. v. Johnson, 11 Tort principles, 19 Torts committed independently of the contract breach see Economic Loss, 18 Undertaker s Doctrine Nongovernmental entities, 8 Obligated to act, 8 One who undertakes to act, 8 Undertaker, 8, 11 Undue risk of harm, 8 Voluntary undertaking, 15 13