Danielle Grondin, MD, FRCPC Director Migration Health Services IOM International Organization for Migration

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THE MENTAL HEALTH ASPECTS OF TRAFFICKING IN HUMAN BEINGS Integrating mental health and psychosocial assistance into IOM activities has been one of the key focuses of IOM Migration Health Services (MHS), and I am pleased to note the advances made in this area as a result of this project. However, this is just the first step of a longer process, as minimum standards must be established in other health-related fields as well, in order to ensure that the care offered to trafficked persons is truly comprehensive and beneficial. This Manual has been put together by a team of international experts in the field of mental health and counter-trafficking, who deserve full praise for their dedication to the project. In the hope that you will find their work useful in your professional and training engagement, I invite you to consider their insights into the subject. Danielle Grondin, MD, FRCPC Director Migration Health Services IOM International Organization for Migration 12

THE MENTAL HEALTH ASPECTS OF TRAFFICKING IN HUMAN BEINGS FOREWORD Danielle Grondin Trafficking in human beings is increasingly appearing on the global agenda, as a multitude of international, governmental and non-governmental organisations are taking a role in the fight against this phenomenon. To date, however, much of the effort has focused on information exchange, criminal and judicial co-operation, and return and reintegration assistance, and not enough attention has been devoted to the many health and public health concerns related to trafficking. Therefore, it was a special privilege that last year, the International Organization for Migration (IOM) could be a partner in realizing the initiative of the U.S. Ambassador to Hungary, Nancy G. Brinker, to organize a conference addressing the public health aspects of trafficking. The primary purpose of the Conference was to develop baseline standards in the health care assistance of trafficked persons and discuss their implementation with health officials from across the region. Among the issues highlighted, the psychological trauma suffered during the trafficking experience was an important and recurring theme. In line with the conclusions and recommendations of this landmark event, IOM and a team of experts have conducted a one-year project, examining the mental health aspects of trafficking and developing minimum standards of psychosocial assistance. They visited shelters and held discussions with practitioners in countries of origin, transit and destination, in order to gain an overview of local practices and their needs for specialised trainings. Their observations and related recommendations form the basis of this Training Manual. The following chapters will provide an overall framework of the trafficking process and examine the trafficked person s as well as the provider s perspective of the mental health issues associated with trafficking of people. Moreover, this Manual reviews the various assistance processes and structures currently in place and offers basic guidelines for their management, as well as innovative techniques of assessment and intervention. The final section will equip service providers with tips on how to avoid burnout and remain professionally effective. In order to ensure that these baseline standards are implemented and well coordinated, IOM will organise a training of trainers workshop for mental health specialists working with trafficked persons. In addition to reviewing the major themes covered in the Manual, the training will also assist participants in developing their own training programmes for other practitioners within their country. Therefore, the Manual has also been complemented by a number of teaching exercises and didactic techniques. Although initially the focus of the training will be Central, East and Southeast Europe, it is our hope that this programme will serve as a model that can be adapted to other regions as well. 11

THE MENTAL HEALTH ASPECTS OF TRAFFICKING IN HUMAN BEINGS CHAPTER 5: HELPING THE HELPERS: TIPS TO AVOID BURNOUT REACTIONS AND TO REMAIN PROFESSIONALLY EFFECTIVE 137 PHILIP D. JAFFE 5.1 Goal 137 5.2 Learning objectives 137 5.3 A brief introduction 137 5.4 Some history on the notion of stress 138 5.5 Definitions of stress and burnout 140 5.6 Coping mechanisms and reactions to stress that are unhealthy 141 5.7 Psychological and systemic causes of stress 145 5.8 Is working with trafficked persons stressful and why? 147 5.9 Specific reactions of helpers: A mirror image of the trafficked person? 149 5.10 What can be done to avoid vicarious traumatisation, burn out, etc.? 151 5.11 Recommended readings for this chapter 154 APPENDIX I 156 Traumatic Stress Institute (STI) Belief Scale APPENDIX II 158 From the Training Manual for Mental Health and Human Service Workers in Major Disasters APPENDIX III 165 Annotated bibliography on Vicarious Traumatisation and forms of Traumatic Stress in the workplace of psychiatric nurses (Clements, K., Robinson, R., & Panteluk, 1998). GLOSSARY 173 ABBREVIATIONS 181 CONTRIBUTORS 182 9

APPENDIX I THE MENTAL HEALTH ASPECTS OF TRAFFICKING IN HUMAN BEINGS Exercise 4.1-1. Empathizing with involuntary clients 121 Exercise 4.1-2. Respecting vs. violating safety standards 121 Exercise 4.1-3. Who s Who in a case conferencing 122 Exercise 4.1-4. Understanding the process stages of human trafficking 123 Exercise 4.1-5. Show me pantomime exercise 124 Exercise 4.1-6. Paying attention to the other person 124 Exercise 4.1-7. Group interview 125 Exercise 4.1-8. Me and You (ego-alter ego) game 125 Exercise 4.1-9. Planning of a training module for effective communication 126 APPENDIX II 127 Exercise 4.2-1. A model exercise in problem-solving 127 Exercise 4.2-2. Who is responsible for psychological testing and how? 128 Exercise 4.2-3. Brainstorming on balancing between yourself and your environment 129 Exercise 4.2-4. Exercise in creating nursing diagnosis 130 Exercise 4.2-5. An exercise in convergent interviewing in acute crisis situations 132 Exercise 4.2-6. Critical evaluation of tools and techniques you use in practice 133 8

CHAPTER 4: CASE MANAGEMENT AND PROGRAMME IMPLEMENTATION 75 ÁRPÁD BARÁTH THE MENTAL HEALTH ASPECTS OF TRAFFICKING IN HUMAN BEINGS 4.0 Introduction 75 4.1 The art of communication with trafficked persons 75 4.1.1 Goal 75 4.1.2 Learning objectives 75 4.1.3 Teaching resources 76 4.1.4 Specifics of encounters with trafficked persons 76 4.1.5 Elements of effective communication 79 4.1.6 Interviewing skills 80 4.1.7 Communication with minors 88 4.1.8 Some suggestions for teaching effective communication and helping 92 4.2 Assessment and intervention strategies and recommendations 93 4.2.1 Goal 93 4.2.2 Learning objectives 93 4.2.3 Case management as problem-solving 94 4.2.4 Code of conduct in assessment and intervention 95 4.2.5 Principles of assessment and intervention 96 4.3 Recommended readings for this chapter 116 7

THE MENTAL HEALTH ASPECTS OF TRAFFICKING IN HUMAN BEINGS CHAPTER 2: THE TRAFFICKING PROCESS FROM THE PERSPECTIVE OF TRAFFICKED PERSONS 31 NENETTE MOTUS 2.1 Goal 31 2.2 Learning objectives 31 2.3 The process of trafficking: anoverview 31 2.4 Major phases of the trafficking experience 34 2.5 Home-coming 40 2.6 Special focus on trafficked children and adolescents 41 2.7 Recommended readings for this chapter 42 CHAPTER 3: THE PROVIDERS PERSPECTIVE 45 DIANA TUDORACHE AND ROSSANKA VENELINOVA 3.1 Goal 45 3.2 Learning objectives 45 3.3 General considerations 45 3.4 Working with Government Organisations 47 3.5 Detention centres 50 3.6 Assistance and protection at return 51 3.7 Facilities for trafficked persons 56 3.8 Reintegration process and community networking 63 3.9 Working with children 65 3.10 Working with media How to employ it for advocacy purposes 68 3.11 Recommended readings for this chapter 69 6

THE MENTAL HEALTH ASPECTS OF TRAFFICKING IN HUMAN BEINGS TABLE OF CONTENTS FOREWORD 11 DANIELLE GRONDIN CHAPTER 1: TRAFFICKING IN HUMAN BEINGS IN THE MODERN WORLD 15 ISTVÁN SZILÁRD, JACQUELINE WEEKERS AND PHILIP D. JAFFE 1.1 Goal 15 1.2 Learning objectives 15 1.3 Historical overview 15 1.4 First political and human rights reflections 16 1.5 Estimated magnitude of trafficking in human beings 17 1.6 Definitions 17 1.7 Health and public health concerns related to trafficking in human beings 18 1.8 Health related concerns of trafficked minors 19 1.9 Mental health aspects of trafficking 20 1.10 International Organization for Migration (IOM): Role and mandate 23 1.11 Importance of regional and international networking 24 1.12 Need for Trafficking in Persons related health database 25 1.13 Recommended readings for this chapter 26 APPENDIX 28 Budapest Declaration on Public Health and Trafficking in Human Beings 5

Members of the Expert Team: Árpád Baráth, Edvard Hauff, Philip D. Jaffé, Nenette Motus, István Szilárd, Diana Tudorache, Rossanka Venelinova, and Jacqueline Weekers Editorial team: Árpád Baráth, Philip D. Jaffé, Gyöngyvér Jakab, István Szilárd, and Jacqueline Weekers Graphic design: Zsolt Rozsnyai Printer: Zoro Stúdió Budapest 1141, Cinkotai u. 95/B, Hungary IOM is committed to the principle that humane and orderly migration benefits migrants and society. As an intergovernmental body, IOM acts with its partners in the international community to: assist in meeting the operational challenges of migration; advance understanding of migration issues; encourage social and economic development through migration; and uphold the human dignity and well-being of migrants. Publisher: International Organization for Migration 1065 Budapest Révay u. 12 Hungary Tel. + 36 1 472 2500 Fax: + 36 1 374 0532 Email: mrfbudapest@iom.int Internet: http://www.iom.int ISBN 92-9068-194-2 2004 International Organization for Migration (IOM) Budapest 2004. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of the publisher. All pictures within this Manual were drawn by trafficked persons assisted by IOM.

THE MENTAL HEALTH ASPECTS OF TRAFFICKING IN HUMAN BEINGS Training Manual Compiled by: Árpád Baráth, Edvard Hauff, Philip D. Jaffé, Gyöngyvér Jakab, Nenette Motus, István Szilárd, Diana Tudorache, Rossanka Venelinova, and Jacqueline Weekers

This Manual was printed within the framework of the Mental Health and Trafficking: Developing Minimum Standards of Care and Regional Training of Trainers Workshop project. IOM would like to acknowledge the generous financial contribution of the Bureau for Population, Refugees and Migration (PRM) of the US Department of State Office to Monitor and Combat Trafficking in Persons towards this project.