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Gallup 2017 Global Emotions

Copyright Standards This document contains proprietary research, copyrighted materials and literary property of Gallup, Inc. It is for the guidance of your organization only and is not to be copied, quoted, published or divulged to others outside your organization. All of Gallup, Inc. s content is protected by copyright. Neither the client nor the participants shall copy, modify, resell, reuse or distribute the program materials beyond the scope of what is agreed upon in writing by Gallup, Inc. Any violation of this Agreement shall be considered a breach of contract and misuse of Gallup, Inc. s intellectual property. This document is of great value to Gallup, Inc. Accordingly, international and domestic laws and penalties guaranteeing patent, copyright, trademark and trade secret protection safeguard the ideas, concepts and recommendations related within this document. No changes may be made to this document without the express written permission of Gallup, Inc. Gallup is a trademark of Gallup, Inc. All other trademarks and copyrights are property of their respective owners.

From Gallup s Managing Partner When people asked Dr. George Gallup which public opinion findings interested him most, he quickly chose surveys that measured happiness in the United States. As usual, America s polling pioneer was ahead of his time. Jon Clifton Managing Partner, Gallup Not unlike Simon Kuznets proposing Gross Domestic Product (GDP) to gauge the national economy, Dr. Gallup sought metrics that would capture the entire country s mood. Gallup s 2017 Global Emotions Report expands Dr. Gallup s prescient interest to the whole world. Some people might argue that sentiment and emotions are soft data and only hard data such as GDP and unemployment really matter to a country s future. The results from Gallup s 2017 Global Emotions Report serve as a caution against this thinking because of two words behavioral economics. According to this field of study, only 30% of individual behavior is rational the other 70% is emotional. And while organizations are starting to apply this concept at a microlevel, governments have been slow to do it at a macrolevel. Good national indicators such as unemployment and GDP exist to help quantify the 30% of rational behavior, but virtually no macrolevel data exist on the other 70%. This overreliance on hard data might be why global leaders, economists and political scientists missed social upheavals like the Arab Spring, the Maidan Revolution or Brexit. Gallup s data on the other 70% or how people were feeling told a different story in each of these places. This report draws from the largest behavioral study of its kind, a project known as the Gallup World Poll. Gallup conducts rigorous surveys in 140 countries each year. Each is like a labor force survey but instead of asking, Do you have a job? we simply ask, How is your life going? Also like unemployment statistics, the results on these questions are aggregated to produce national-level figures. The resulting metrics serve as macrolevel gauges for the emotional and behavioral side of life. Gallup s report gives leaders a picture of happiness and well-being in their countries and quantifies what makes a life worth living. Jon Clifton Managing Partner, Gallup 1

Global State of Emotions Gallup s Positive and Negative Experience Indexes measure life s intangibles feelings and emotions that traditional economic indicators such as GDP were never intended to capture. Each index provides a real-time snapshot of people s daily experiences, offering leaders insights into the health of their societies that they cannot gather from economic measures alone. The 2017 Global Emotions Report presents the results from Gallup s latest measurements of people s positive and negative daily experiences based on nearly 149,000 interviews with adults in 142 countries in 2016. Positive Experience Index Questions Did you feel well-rested yesterday? Were you treated with respect all day yesterday? Did you smile or laugh a lot yesterday? Did you learn or do something interesting yesterday? Did you experience the following feelings during a lot of the day yesterday? How about enjoyment? The Positive Experience Index score is the mean of all valid affirmative responses to these items multiplied by 100. Country-level index scores range from zero to 100. Higher scores mean that positive emotions are more pervasive in a country. These scores strongly relate to people s perceptions about their living standards, personal freedoms and the presence of social networks. Negative Experience Index Questions Did you experience the following feelings during a lot of the day yesterday? How about physical pain? Did you experience the following feelings during a lot of the day yesterday? How about worry? Did you experience the following feelings during a lot of the day yesterday? How about sadness? Did you experience the following feelings during a lot of the day yesterday? How about stress? Did you experience the following feelings during a lot of the day yesterday? How about anger? The Negative Experience Index score is the mean of all valid affirmative responses to these items multiplied by 100. Country-level index scores range from zero to 100. The higher the score, the more pervasive negative emotions are in a country. People s experiences with health problems and their ability to afford food are predictive of higher negative scores. 2

Positive Experience Index Worldwide 2016 Lowest Highest Positive Experience Index Stable Again Worldwide in 2016 Gallup asked adults in 142 countries in 2016 if they had five positive experiences on the day before the survey. More than 70% of people worldwide said they experienced a lot of enjoyment, smiled or laughed a lot, felt well-rested, and felt treated with respect. People were far less likely, as is typically the case, to say they learned or did something interesting the day before the interview just 50% said this was their experience. Gallup compiles the yes responses from these five questions into a Positive Experience Index score for each country. The index score for the world in 2016 remains remarkably consistent at 70. Scores worldwide ranged from a high of 84 in Paraguay to a low of 51 in Yemen. Paraguay also led the world in 2015. Syria earned the lowest score in 2015, but Gallup could not survey the country in 2016 because of security issues. Positive Experience Index Worldwide 68 68 69 70 70 69 69 71 71 71 70 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 3

Latin American Countries Lead in Positive Experiences As they have for much of the past decade, Latin American countries dominate the list of countries in 2016 where adults are reporting a lot of positive emotions each day. The only countries outside this region that top this list are Uzbekistan, the Philippines and Norway. So many people reporting positive emotions in Latin America at least partly reflects the cultural tendency in the region to focus on life s positives. The single variable that Gallup finds predicts results on both the Positive and Negative Experience Indexes is country of origin, suggesting cultural bias exists in how people answer these questions. Countries in Conflict Post Some of the Lowest Positive Index Scores Personal freedom and the presence of social networks are also highly related to scores on the Positive Experience Index. The latter helps explain why year after year people from lowerand upper-middle-income economies in Latin America are more likely than those in most high-income economies to report positive experiences. This relationship also helps explain why some of the countries at the bottom of the list do not change much. Several of the countries at the bottom Ukraine, Iraq, Yemen and Turkey have ongoing internal and external conflict in common. Haiti and Ukraine also led the world in 2016 in the percentage of their populations who rated their current and future lives poorly enough to be considered suffering. Notably, Haitians gave ratings this poor before Hurricane Matthew hit that same year. The Middle East and North Africa, Post-Soviet States Have Lowest Regional Scores In most years, the Middle East and North Africa (MENA) region alone has posted the lowest score among all global regions on the Positive Experience Index. But in 2016, MENA tied with another region, the post-soviet states, for the lowest score (63). All countries in the post-soviet states region except two, Uzbekistan and Kyrgyzstan, had scores lower than the global mean. Six countries in the MENA region, including most of the oil-rich Gulf Cooperation Council states, posted higher than average scores. Highest Positive Experiences Worldwide 2016 Paraguay 84 Costa Rica 83 Panama 82 Philippines 82 Uzbekistan 82 Ecuador 81 Guatemala 81 Mexico 81 Norway 81 Chile 80 Colombia 80 Lowest Positive Experiences Worldwide 2016 Yemen 51 Turkey 52 Iraq 54 Belarus 54 Georgia 55 Bangladesh 55 Azerbaijan 55 Lithuania 56 Haiti 56 Ukraine 57 4

One in Two Adults Learned or Did Something Interesting Solid majorities reported experiencing four of the five items that make up the Positive Experience Index, but a more modest 50% of people worldwide say they learned or did something interesting the day before the interview in 2016. While this percentage seems lackluster in comparison with current results for other items, it is on the higher end of scores over the past decade. Through 2012, majorities of adults worldwide said they did not learn or do something interesting the previous day. Did you learn or do something interesting yesterday? Percentage yes among each country s adult population Lowest Highest Percentages worldwide range from as low as 18% in Bangladesh to as high as 78% in the Philippines. 5

Negative Experience Index Worldwide 2016 Lowest Highest Globally, Negative Experience Index Remains on Higher End in 2016 Gallup asked adults in 142 countries in 2016 if they had five different negative experiences on the day before the survey. More than one in three people said they experienced a lot of worry (36%) or stress (35%), and three in 10 experienced a lot of physical pain (30%). At least one in five experienced sadness (22%) or anger (20%). Physical pain was the only item that changed from the previous year, rising two percentage points from 28% in 2015. Gallup compiles the yes responses from these five questions into a Negative Experience Index score for each country. The index score for the world in 2016 was 28, unchanged from 2015 and on the higher end of the trend since 2006. Scores worldwide ranged from a high of 58 in Iraq to a low of 12 in Kyrgyzstan. Negative Experience Index Worldwide 24 23 24 24 24 24 26 27 25 28 28 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 6

Iraq Tops Negative Experience List for the Fifth Time Iraq has the highest Negative Experience Index score in the world for the fourth year in a row. Iraq has been No. 1 on this index five times in 2011, 2013, 2014, 2015 and 2016 and has been among the top five in all other years since 2008. The next-highest country on the list is South Sudan, where the score leaped from 46 to 55 in one year as the country spiraled deeper into civil war and the population faced starvation and the threat of genocide. The continued presence of Iraq at the top of the list is not surprising given how strongly related negative scores are to people s perceptions about their living standards and health problems. As in past years, people in most of the countries with the highest negative scores in 2016 were contending with some type of turmoil. Many of the countries at the top of the list in 2015 remained there in 2016. Highest Negative Experiences Worldwide 2016 Iraq 58 South Sudan 55 Iran 52 Liberia 52 Central African Republic 48 Togo 48 Chad 47 Sierra Leone 47 Uganda 46 Gabon 43 Mix of Countries at Bottom of the Negative Experience List Countries with the lowest negative scores do not necessarily have the highest positive scores. Almost all of the countries with the lowest scores on the Negative Experience Index in 2016 also appeared on the list in 2015. This list includes Russia and several of its former republics and countries within its sphere of influence. It is worth noting again that country of origin is related to results on this index, suggesting cultural bias exists in how people answer these questions. Lowest Negative Experiences Worldwide 2016 Kyrgyzstan 12 Uzbekistan 14 Taiwan 15 Singapore 15 Russia 15 Kazakhstan 15 Mongolia 16 Bulgaria 18 Somalia 19 Estonia 19 7

At Least Half of Iraqis Experienced Negative Emotions the Previous Day Iraq s high Negative Experience Index score is largely attributable to the relatively high percentages of Iraqis who reported experiencing each of these negative emotions. Majorities of Iraqis experienced worry (63%), physical pain (60%), stress (59%) and sadness (57%) the previous day, and half of Iraqis (49%) were angry. Along with Iranians (50%) and South Sudanese (47%), Iraqis were the angriest populations in the world. They also tied with residents of Central African Republic (59%), South Sudan (59%) and Togo (59%) in reporting physical pain and tied with Liberia (55%) in reporting sadness. Did you experience anger during a lot of the day yesterday? Percentage yes among each country s adult population Lowest Highest However, while majorities of Iraqis reported experiencing stress and worry, they were not the most stressed in the world or the most worried in 2016. In Greece, more than two in three residents (67%) said they experienced a lot of stress the previous day the highest percentage in the world as Greeks continued to grapple with unemployment rates above 20%. Worry was highest in the world in civil-war-torn Central African Republic (72%) and in Togo (71%). 8

Total Emotions Worldwide 2016 Percentage average yes responses to all questions Lowest Highest Latin America Home to Many Emotional Leaders Averaging the yes responses to the 10 questions that make up the Positive and Negative Experience Indexes provides a picture of the most and least emotional societies worldwide. Ecuador, El Salvador and Liberia top the list of the most emotional countries in the world in 2016. On average, nearly six in 10 residents in each of these countries reported experiencing positive or negative emotions the previous day. Countries with ties to Russia and the former Soviet Union again largely dominate the list of countries at the other end of the spectrum, where fewer than four in 10 residents reported experiencing any of these feelings. Percentages range from a high of 60% in Ecuador to a low of 37% in Belarus. Total Emotions Worldwide 2016 Percentage average yes responses to all questions Ecuador 60 El Salvador 59 Liberia 59 Philippines 58 Guatemala 58 Nicaragua 58 Peru 58 Costa Rica 58 Bolivia 58 Iran 57 9

Methodology Results for surveys in 2016 are based on telephone and face-to-face interviews with approximately 1,000 adults, aged 15 and older, conducted throughout the year in 142 countries. For results based on the total sample of national adults, the margin of sampling error ranged from ±2.1 percentage points to ±5.3 percentage points at the 95% confidence level. All reported margins of sampling error include computed design effects for weighting. For more complete methodology and specific survey dates, please review Gallup s Country Data Set details. 10

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