RESETTLEMENT ACTION PLAN SHALA NEIGHBOURHOOD HADE PROJECT KOSOVO MONITORING REPORT 1

RESETTLEMENT ACTION PLAN SHALA NEIGHBOURHOOD HADE PROJECT KOSOVO MONITORING REPORT 1 Prepared for: CLRP-AF Project Monitoring Unit, Ministry of Environment and Spatial Planning Prepared by: replan Inc. April 2014

Table of Contents 1 BACKGROUND & KEY FINDINGS... 1 2 MONITORING ACTIVITIES... 3 3 STAKEHOLDER ENGAGEMENT... 3 3.1 Concerns/Grievances... 4 3.2 Effectiveness of Engagement Activities... 4 3.3 Stakeholder Engagement Recommendations... 5 4 ENTITLEMENTS... 6 4.1 Compensation for Lost Assets... 6 4.2 Transitional Support/Rental Allowance... 6 5 SITE DEVELOPMENT & PLOT ALLOCATION... 7 5.1 New Shkabaj Infrastructure Development... 7 5.2 Plot Allocation... 8 5.3 Property Deeds... 8 6 APPROVALS/PERMITTING & CONSTRUCTION... 9 6.1 Construction Permits... 9 6.2 Status of Construction Works... 9 7 RELOCATION/OCCUPATION... 9 7.1 Moves... 9 8 WELL-BEING... 10 8.1 Access to Education... 10 8.2 Health Status... 10 8.3 Income Status... 10 8.4 Well-being Recommendations... 10 9 FOLLOW-UP ON PREVIOUS RECOMMENDATIONS... 11 10 RECOMMENDATIONS... 12 11 PLANNED ACTIVITIES DURING NEXT REPORTING PERIOD... 13 ANNEX A... 17 Recommendations Matrix... 17 ANNEX B... 18 Monitoring Summary... 18 April 2014 replan

1 Background & Key Findings The resettlement of the Shala neighbourhood, located in the village of Hade in the municipality of Obiliq, is proposed due to the expansion of a lignite excavation field for the needs of Kosovo Energy Corporation s (KEK) power plant operations. Decision Nr. 10/22 of the Government of Kosovo in July 2011 regarding the expansion of the new mining field 1 brought together three key stakeholders, the Ministry of Environment and Spatial Planning (MESP), Obiliq Municipality and KEK, in a process facilitated by the World Bank to guide the resettlement of affected households from the Shala neighbourhood. The Shala Resettlement Action Plan 2 (RAP), approved by the Government of Kosovo in 2012, outlines the policies and procedures to address and compensate impacts to the community and facilitate its resettlement, including compensation for affected assets and livelihoods, the provision of replacement plots and ongoing monitoring and assistance activities before, during and after relocation. The RAP was developed in line with Kosovo legislation and international standards (e.g. World Bank safeguard policies) and in close collaboration with project affected people (PAPs), government stakeholders, both at the central and local level, as well as international organizations. The Government of Kosovo has fully endorsed the Shala RAP as well as the Resettlement Policy Framework for the New Mining Field, 3 upon which it was prepared. The resettlement of the Shala neighbourhood entails the physical displacement of 64 households and impacts to residential structures, village plots, related livelihoods activities and community infrastructure as well as the social, psychological and logistical challenges of relocation. Infrastructure for establishing a resettlement village was planned and developed in the vicinity of Shkabaj, 10 km to the east, for households that elected to receive replacement land. 4 To ensure effective implementation of the Shala RAP, replan has been commissioned to prepare monitoring and evaluation reports. The monitoring and evaluation process includes the reporting of key indicators and recommendations to the implementing authorities (KEK, the Government of Kosovo, the Municipality of Obiliq) of actions to guide the implementation of the Shala RAP. Two progress reports will be provided during the evaluation period, between September 2013 and June 2014. replan will 1 Government of Kosovo, Framework for Dislocation Policies in the New Mine Field Area of the Republic of Kosovo, Decision Nr. 10/22, 21.07.2011 2 Shala Resettlement Action Plan: http://mzhe.rks-gov.net/repository/docs/plani_i_veprimit_per_zhvendosje- Lagjja_ShalaHade_-_ENG.pdf 3 Resettlement Policy Framework of the Republic of Kosovo for New Mining Field: http://wwwwds.worldbank.org/external/default/wdscontentserver/wdsp/ib/2011/08/03/000333037_20110803021703/re ndered/pdf/rp11800v20p0970f0eca0ri0p0976350rpf.pdf 4 The resettlement village will also receive eligible families resettled following an emergency evacuation of 158 families in 2004/2005 from a section of Hade immediately to the south of the Shala neighbourhood. This process is the responsibility of the Government of Kosovo and it is beyond the scope of the Shala RAP and replan s monitoring and evaluation efforts. April 2014 replan 1

provide a Resettlement Completion Audit at the conclusion of this assignment. This document constitutes the first monitoring report. The following indicators have been identified to monitor the progress of RAP implementation. Additional indicators will be included as part of the Resettlement Completion Audit. Indicator # Notes Project affected households 64 Plots allocated at resettlement village 52 of 52 As of March 14 Households still residing in Shala neighbourhood 0 As of March 14 Households eligible for rental allowance 21 Plot allocation decisions collected 45 As of March 14 Title deeds to plots at resettlement village issued 37 As of March 14 Construction permits requested and issued 25 As of March 14 Replacement houses under construction 18 As of April 18 Houses with masonry works completed 14 As of April 18 Replacement houses completed for occupation 0 As of April 18 Project affected households residing in New Shkabaj 0 As of April 18 There are several key findings identified through replan s monitoring activities discussed in detail in this report which, in some cases, will require corrective action. These key findings include the following: 1. As of April 2014, the project affected households no longer reside in Shala neighbourhood. Due to project-related risks, 21 households agreed with KEK to temporarily relocate and began receiving rental and living allowances starting in January 2012. The remainder are not eligible for such allowances because technically they are outside of the risk area and could have continued residing there. Based on replan s site visits and interviews, all have moved to temporary accommodations (privately-secured accommodations or with family). No households have completed and moved into homes in the New Shkabaj resettlement village. 2. The KEK Board has approved payment of rental and living allowances to the end of April 2014, in keeping with the conditions set out in the RAP. 3. The Verification Committee confirmed the adequacy of infrastructure works at the New Shkabaj resettlement village in December 2013. Final works are underway to complete community infrastructure and prepare the resettlement village for occupation. No obstacles remain in terms of basic infrastructure works that should prevent replacement house construction. 4. Project affected households have made progress on the construction of replacement homes in New Shkabaj (18 houses are under construction), after little activity up to late 2013. Obiliq municipality has issued a larger number of construction permits (25). 5. Given the level of misinformation among project affected people and slow progress to complete the relocation, the implementing agencies (namely MESP and KEK) should continue a regular April 2014 replan 2

program of public consultation and disclosure to motivate and guide the conclusion of replacement house construction and relocation. An open house should be held to identify the schedule of completed and ongoing activities at New Shkabaj and clarify and address outstanding concerns related to utilities provision, education, etc. 6. MESP s formal grievance management mechanism is not currently being used and should be revived. 7. Documented evidence is lacking regarding impacts to livelihoods and all ongoing or planned livelihoods restoration programs, a key consideration in the completion of a compliant resettlement process. 2 Monitoring Activities In the period between October 2013 and March 2014, replan conducted the following activities as part of replan s assignment to monitor and evaluate the implementation of the Shala Resettlement Action Plan (RAP): 1. Meetings with the Hade Project Office / Department for Expropriation, Ministry of Environment and Spatial Planning (MESP) (September 2013, November, 2013, January 2014, February 2014); 2. Meetings with Municipality of Obiliq officials (including Mayor and Director of Urban Planning) (November 2013, January 2014, February 2014); 3. Meetings with Kosovo Energy Corporation (KEK) officials (November 2013, February 2014) 4. Visits to New Shkabaj (October 2013, November 2013, December 2013, January 2014, February 2014, March 2014); 5. Visits to the Shala neighbourhood, Hade village (November 2013, January 2014, February 2014); 6. Meetings with affected household members (e.g. informal group and one-on-one meetings at New Shkabaj and Hade village, formal community meetings) (November 2013, December 2013, January 2014, February 2014, April 2014); 7. Meetings with the WB supervision team (February 2014) and conference call (March 2014). The following sections outline the findings resulting from these activities. All figures are as of March 2014, unless otherwise indicated. The report concludes with an overview of recommendations for the consideration of the RAP s implementing agencies (MESP, KEK and the Municipality of Obiliq) as well as replan s planned activities in the reporting period to August 2014. Annex A summarizes he recommended corrective actions. 3 Stakeholder Engagement MESP specifically the Department of Expropriation has been assigned the leading role in the planning and implementation of the resettlement, including coordination of engagement activities with project April 2014 replan 3

stakeholders, namely the affected households, property evaluation, monitoring of the handover of replacement assets and compensation, and grievance management and resolution. In 2014, MESP hired a Public Information Officer (PIO) under the Clean Up and Land Reclamation Project to lead day-to-day engagement with project stakeholders around the Kosovo Power Project. The PIO is responsible for developing and sustaining an informed and effective dialogue regarding the Kosovo Power Project s Environmental and Social Impact Assessment process. The PIO is also expected to serve as an accessible resource to the affected Shala neighbourhood households and is located in a Public Information Center at the Municipality of Obiliq. The Municipality of Obiliq has facilitated the recent process of negotiation with the affected households regarding plot allocation and construction activities at the New Shkabaj site. The Municipality s Department of Cadaster is responsible for issuing proof of title deeds and reviewing and approving construction permit applications. 3.1 Concerns/Grievances The Department of Expropriation administered a grievance management mechanism during the RAP planning and negotiations period, specifically addressing concerns related to asset evaluation. Grievance management has not been prioritized in the RAP implementation phase the Department of Expropriation reports that grievances are dealt with informally at present and not systematically registered and tracked. In mid-2013, the Department of Expropriation, supported by the Municipality of Obiliq, met with community representatives over the course of three meetings to negotiate a resolution to concerns related to the plot allocation process (approved as decision 2878/13). At the end of 2013, project affected households voiced concerns about the condition of infrastructure works at the New Shkabaj site, despite approval by the Verification Committee (e.g. incomplete on some plots, incomplete sewer connections off site). The Department of Expropriation contracted additional works to address outstanding infrastructure gaps. Concerns have been raised informally with replan regarding the rental allowance, status of off-site and on-site infrastructure, payment for connections to the electrical grid, payment of taxes when transferring plots and other issues identified below. 3.2 Effectiveness of Engagement Activities As previously noted during replan s September 2013 monitoring trip, affected household members state that they lack consistent and accurate information about the status of RAP implementation. The Department of Expropriation continues to engage PAPs as needed to advance the handover of replacement plots and other compensation measures. Stakeholders also receive project updates by April 2014 replan 4

initiating individual meetings and phone calls with the Department of Expropriation. The implementing agencies have also held negotiations with community representatives on such issues as plot allocation. However, since the conclusion of RAP planning, there has been no recurrent forum open to all community members for the sharing of project information and discussion of stakeholders concerns. Communication with project stakeholders has been complicated and slowed by the varied roles and responsibilities of MESP, KEK and Obiliq and their shifting objectives over the course of the resettlement process. For example, the Municipality withdrew from engagement activities in the run up to local elections in 2013. The Department of Expropriation is capable of playing the central role in RAP implementation and related engagement. However, participation by KEK, the Municipality and other authorities is required on an issue-by-issue basis and requires the implementing agencies to be equally committed to the agreements set out in the RAP. 3.3 Stakeholder Engagement Recommendations In light of the status of stakeholder engagement at present and other observations documented in this report, replan recommends the following: 1. Review and disclose a schedule for completion of works at the New Shkabaj resettlement village and relocation As highlighted above, the implementing agencies (MESP, KEK, Obiliq) are in frequent contact with project affected people, typically related to procedural interactions (e.g. permit applications) and stakeholder-initiated enquiries. Often this engagement is limited to a handful of community representatives. replan s discussions with affected household members reveal an incomplete or uneven understanding of the project s progress and a gap in terms of consistent project updates. As recommended in January 2014 in replan s technical note on housing construction, the implementing agencies should reengage the whole of the affected population with an open house meeting providing a project update, clarifying that any obstacles to construction have been removed and discussing the final steps in advance of the move to New Shkabaj. A clear schedule for completed and upcoming steps in the development of New Shkabaj should be provided and updated in response to concerns raised by affected households. 2. Regularize and document stakeholder engagement activities Subsequent to the open house, the implementing agencies should commit to a more regular schedule of project updates throughout the course of RAP implementation (quarterly, at a minimum). The implementing agencies, coordinated by MESP, should maintain a documented record of these communitywide and smaller-group engagement activities throughout the course of RAP implementation. 3. Use the formal grievance management mechanism to address stakeholder concerns The project s grievance management mechanism administered by MESP during the valuation of April 2014 replan 5

affected assets should be reinstated, advertised to PAPs and used to track trends and guide potential corrective actions. 4 Entitlements 4.1 Compensation for Lost Assets KEK is responsible for compensation payments to affected households, disbursements of monthly allowances to eligible households, and payments issued to sub-contractors hired by MESP who perform construction activities at the New Shkabaj site. KEK has disbursed eligible compensation to all affected households. 4.2 Transitional Support/Rental Allowance Recent mine expansion and related risks directly affected 21 households, who agreed with KEK to temporarily relocate and receive rental and living allowances starting in January 2012. The temporarily displaced households presently reside in privately-secured accommodations or with family. Given delays in the construction of basic infrastructure at New Shkabaj, rental allowances were in fact provided until end of November 2013, at which point they were suspended by KEK (based on the Decision issued by MESP that directed KEK to pay rent until end of November 2013 assuming that works in New Shkabaj would be finished by end of July 2013). According to the RAP, the rental allowance is to be provided up to four months after access to replacement plots (for construction) is given, dependent on seasonal conditions. The MESP has defined the access to replacement plots as the moment when three criteria were met (see details in Section 5 below): 1. Plots allocation, finalized on August 2013 2. Availability of land title documentation, December 2013 3. Basic infrastructure at New Hade is ready, confirmed in report from Verification Committee of December 10, 2013. The 4 months of rental allowance began with the Report of the Verification Committee of December 10, 2013. In March 2014, KEK Board approved payments for rental allowance for 5 months including the following time periods: 1. 10 days, covering December 1 to December 10, when Verification Committee Report was issued; 2. 4 months, from December 10 to April 10, after effective access to plots, as per RAP; 3. 20 days, from April 10 to April 30, to account for any potential delays in housing construction caused by seasonal conditions, as per the RAP. April 2014 replan 6

Affected households have verbally expressed concerns related to this decision and the interpretation of the RAP criteria for determining when the 4 months should start counting. One key determining criteria is whether the basic infrastructure at the site by December 10 was sufficient to allow for construction to begin. The shortcomings identified in site infrastructure at the time related to infrastructure required for occupation of the site and did not prevent construction activities from starting. In fact, house construction had begun by December 2013. KEK has allowed the remaining households to continue residing in their homes in Shala until the area is required for mining purposes. However, replan s site visits to the Shala neighbourhood in late 2013 revealed that nearly all remaining households had vacated the homes on their own accord, due to complaints regarding perceived project impacts (e.g. noise). As of replan s January 2014 site visit, no families appeared to reside in the affected neighbourhood. The majority of temporarily relocated households who had elected to relocate to the resettlement village presently reside in privatelysecured accommodations or with family. 5 Site Development & Plot Allocation 5.1 New Shkabaj Infrastructure Development Contractors completed the majority of basic infrastructure works at the New Shkabaj resettlement village in 2013. The main road at the site is paved with asphalt and includes sidewalks. Side roads are paved with gravel during the construction stage of homes; KEK has committed to pave each side road with asphalt once houses are built on that road. Plots were assigned an electrical meter, along with access to water and sanitation. The Verification Committee, composed of KEK and MESP, confirmed the adequacy of basic infrastructure at the resettlement site in December 2013 (Obiliq municipality representatives were invited to participate in the committee but elected not to). Representatives of the project-affected people were invited as observers. A site review identified outstanding infrastructure needs, including sewage connections off site. A new contract has been signed to address any gaps in the site s planned infrastructure in early 2014, with further infrastructure work began in early 2014. Installation of the sewage connection linking New Shkabaj to the sewage system of nearby communities was partially complete as of replan s March 2014 site visit and will be completed for review by the Verification Committee in April. According to affected household members, 15 plots did not have access to any infrastructure as of February 2014 (water, sewage and electricity). Five of the 21 households receiving transitional allowances have plots in this area. replan observed some works completed on these plots in March 2014 and was told by the contractor that works should be completed in April. April 2014 replan 7

Affected households reported during replan s 2014 site visits (February and April) that electricity and water supply at the site has been disconnected. Additional electrical substations should be completed in April by the contractor. The electrical and water distribution companies had requested that each household apply for connections (paying a small fee for connection on the grid) and purchase and install individual meters. Currently, construction workers are using generators, as they have no electricity supply. MESP has made an official request to the electrical distribution company to clarify the situation. All resettling households are responsible for registering with utilities providers. The 10% premium included in asset valuation calculation and paid as cash compensation was intended to cover transaction costs of this nature. replan s site visit also revealed households installing connections from their plots to the main sewer line underneath the gravel secondary road. The road may be damaged if conditions are not carefully restored by each household digging its own channel. 5.2 Plot Allocation Fifty-two physically displaced households out of 64 from the Shala neighbourhood elected to receive replacement plots in the New Shkabaj resettlement village. Obiliq municipality has approved the plan of subdivision of resettlement village lands. As a result of extended consultations with the eligible households, MESP finalized the allocation of individual plots to affected households in August 2013 via decision 2878/13. At least one party refused to obtain the portfolio, as a family recorded as one household unit at the time of the census and eligibility cut-off now asserts that they are three households headed by a father and his two adult sons. The list maintained by KEK for compensation purposes lists the family as one household, whereas the plot allocation identifies three owners. MESP s Department of Expropriation is addressing this issue; however, the discussions to date with the complainants have not been documented. Community representatives have raised concerns related to the payment of taxes for plot transfers. Although they do not have to pay any tax when registering their deeds, they are seeking to be exempt if they want to exchange their plot with other families at the site. 5.3 Property Deeds Decision 2878/13 called for all households to collect the documentation required to obtain proof of title deeds from the municipal cadastral office in Obiliq, a prerequisite for a building permit application. As of March 2014, 45 out of the 52 households had collected their portfolio from MESP. Six portfolios have not been retrieved. April 2014 replan 8

As recommended by replan in September 2013, MESP has included a disclaimer in the household portfolio stating that the households receiving their compensation documentation portfolios agree with the claims in the documents they had received. The disclaimer form also permits a household to express any objection to the negotiation package. As of 14 March 2014, 37 households had attained proof of title deeds to plots at the resettlement village from the Municipality of Obiliq. 6 Approvals/Permitting & Construction 6.1 Construction Permits As of March 14, 25 out of the 52 households have applied for and received construction permits at the resettlement village from the municipal cadastral office. The municipality is still processing additional permit applications, which have increased in number in recent weeks. 6.2 Status of Construction Works At the time of replan s April 2014 visit to New Shkabaj, construction was underway on 18 replacement houses, some since early December 2013. Fourteen houses were ready for interior works. This represents progress from the situation in February when six homes were underway. The same construction crew is building the majority of the homes. Based on an informal interview with the workers of the construction company on 13 February 2014, they stated that they have been able to work regularly throughout the winter, with only a few days of interruption for bad weather. This was corroborated by one community representative who owns one of the homes being built during a meeting with 6 community representatives, also on February 13. According to the site visit and informal interview, it takes between 4 to 6 weeks to build foundations, main walls and roofing. 7 Relocation/Occupation 7.1 Moves Given the status of construction, no households presently occupy the New Shkabaj resettlement village. As of replan s April site visit, one household stated that they planned to move in to their home in approximately one month s time. April 2014 replan 9

8 Well-being 8.1 Access to Education To date, no household is residing at the New Shkabaj location, therefore no children have enrolled at the new location. Children of the Shala neighbourhood are attending schools in the communities where their families have settled, either as a permanent solution or temporarily until they complete the house at New Shkabaj. In the near term, post relocation, the children of resettled households are expected to attend the existing school in Shkabaj village until construction of a new school in New Shkabaj itself. The Shkabaj school is under administration of the Education Directorate of Prishtinë municipality whereas children from the Shala neighbourhood have previously attended the school under administration of the Education Directorate of Obiliq municipality and will remain residents of Obiliq municipality. In 2014, the relevant authorities concluded a verbal agreement on the number of children who can attend the Shkabaj school. 8.2 Health Status As with education, affected households are currently accessing health services near to their temporary accommodations. The primary health care facility in Shkabaj is funded by the Health Directorate under Prishtinë municipality. The primary health care facility in Shkabaj operates 7:00 to 15:00, with two medical nurses and one general practitioner during weekdays. 8.3 Income Status Planning for the 2011 RAP and individual compensation agreements included production of a socioeconomic baseline for each family. At the time, project affected households reported employing a range of different livelihood strategies, including paid employment, casual labour, government and family supports and complementary subsistence agriculture activities. No households reported earning income from agricultural activities. At the time of its public disclosure, the RAP did not include further detail regarding livelihoods restoration programs and planning or business development supports for individuals receiving cash compensation. No quantitative data is available on the current livelihoods activities or income status of project affected households. Livelihoods restoration is a priority concern of the resettlement process. 8.4 Well-being Recommendations replan recommends the following: April 2014 replan 10

1. Plan for a socio-economic survey of affected households at the conclusion of the relocation Monitoring and evaluation activities to date, as documented in this report, have collected quantitative data related to the progress of compensation sign-off, replacement asset handover and construction permitting and implementation. The next phase of monitoring will continue to document progress on these evolving indicators. At the conclusion of PAPs relocation to New Shkabaj, we recommend that MESP and KEK undertake a socio-economic survey of affected households to assess displacement-related impacts, compare with aggregate and householdlevel data collected as part of the RAP s 2011 baseline study and plan any necessary remedial actions. The survey will be an important tool in answering outstanding questions related to the PAP s socio-economic well-being and future plans, including the restoration of livelihoods and income levels, ongoing vulnerabilities and the status of households that did not elect to resettle at New Shkabaj. 9 Follow-up on Previous Recommendations replan provided a Monitoring and Evaluation Implementation Plan as part of the first phase of the monitoring and evaluation assignment, including recommendations related to stakeholder sign-off. As outlined in Section 5 above, since September 2013, MESP has included disclaimers documenting a household s agreement at the time of receiving the compensation documents portfolio. In January 2014, replan prepared a technical note reviewing criteria and recommendations related to the rental allowance for temporarily displaced households. At the time, replan recommended that the project s implementing agencies: 1. Consult meteorological data from the most appropriate nearby weather station to determine any cold weather periods in 2013-2014. 2. Document the date when each household received effective access (effective access was determined to be 10 December 2013, the date that the Verification Committee indicated that the basic site infrastructure was in place for construction). 3. Hold a meeting with KEK, MESP, Obiliq municipality and the World Bank to review the rental allowance topic, agree on access criteria, discuss perceived obstacles to advancing construction and identify next steps to be undertaken by each organization. 4. Invite affected households to attend an open house meeting providing an update on infrastructure works at the resettlement site, reviewing steps to acquiring title deed and construction permit, disclosing the terms of the decision regarding rental allowances and discussing any challenges to advancing home construction. April 2014 replan 11

As highlighted above, the Office of the General Secretary at MESP issued a request to KEK to continue with the allowances until 30 April 2014 taking 10 December 2013 as the official date when the resettlement site was ready for construction access. No open house meeting (#4 above) has been held. While it does appear that households are proceeding with the title deed and construction permit process, several other areas of concern and uncertainty outlined in this report merit a community-wide update and discussion. 10 Recommendations In light of the progress made on RAP implementation to date and the observations documented in this report, replan recommends the following. The recommendations are outlined in the respective sections of the report, with the exception of #6 and #7 below: 1. Review and disclose a schedule for completion of works at the New Shkabaj resettlement village and relocation 2. Regularize and document stakeholder engagement activities 3. Use the formal grievance management mechanism to address stakeholder concerns 4. Plan for a socio-economic survey of affected households at the conclusion of the relocation 5. Prepare a government review of resettlement legislation, practices and outcomes The Shala resettlement is an important precedent for the country as an example of international best practice and an early test of the Resettlement Policy Framework for the New Mining Field. The planning and monitoring processes have revealed valuable lessons to guide future resettlement practices, including in terms of the phasing of land take, the extent of land take (e.g. urban and rural lands or whole communities), livelihoods restoration planning at both the community and household level, site selection, the provision of replacement housing, negotiations procedures, responsible parties and more. The resettlement workshop planned by MESP for May 2014 will be a valuable forum for discussing these themes. It is important that these lessons learned and recommendations transfer to decision-making at senior levels of government and inform potential changes to resettlement-related legislation in Kosovo in advance of any future resettlement process. 6. Although not included in replan s monitoring contract for the Shala neighborhood, we recommend engaging the households evacuated in 2004/2005 regarding relocation to New Shkabaj The 2004/2005 evacuation of residents of Hade due to subsidence risks is not part of replan s monitoring contract or World Bank s engagement with the Government of Kosovo. Nonetheless, given its links to the Shala RAP, the World Bank has made good-faith efforts to monitor the process. In addition to the Shala RAP, MESP has been tasked with the resettlement and compensation of the evacuated households. These households were eligible for April 2014 replan 12

replacement plots at New Shkabaj. Renewed engagement should include a forum with these households updating them on progress at the site and the relocation schedule as well as formal resolution of any grievances and an investigation of their current housing situation. 11 Planned Activities during Next Reporting Period replan plans to complete the following activities as part of the next phase of monitoring and evaluation to May/June 2014: 1. Continued meetings with the Resettlement Team, Municipal Cadastral Officials and KEK Officials and problem-solving and coordination between them; 2. Visits to New Shkabaj to observe construction progress and meet with affected households and construction crews; 3. Community consultations, including both replan-led small-group meetings and formal meetings in cooperation with the implementing agencies; 4. Documentation of project progress indicators (e.g. construction permits, construction completions, moves); 5. Ongoing engagement with the implementing agencies, the World Bank and affected stakeholders regarding project constraints and corrective actions; and 6. Preparation of Monitoring Report 2 by June 2014. April 2014 replan 13

Figure 1 Ongoing Construction at New Shkabaj Figure 2 Housing with Completed Exterior April 2014 replan 14

Figure 3 Ongoing Construction at New Shkabaj Figure 4: Ongoing Construction at New Shkabaj April 2014 replan 15

Figure 5: Connecting plots to the main sewer line April 2014 replan 16

ANNEX A Recommendations Matrix # Issue Action / Recommendation Deadline Responsible Party 1 Stakeholder Engagement / Construction / Relocation Review and disclose a schedule for completion of works at the New Shkabaj resettlement village and relocation May 2014 MESP 2 Stakeholder Regularize and document Ongoing MESP Engagement stakeholder engagement 3 Stakeholder Engagement activities Use the formal grievance management mechanism to address stakeholder concerns 4 Monitoring / Well-being Plan for a socio-economic survey of affected households at the conclusion of the relocation 5 Resettlement Planning Prepare a government review of resettlement legislation, practices and outcomes 6 Stakeholder Engage households evacuated in Engagement / 2004/2005 regarding relocation Construction / to New Shkabaj Relocation Ongoing December 2014 September 2014 May 2014 MESP MESP / KEK MESP MESP April 2014 replan 17

ANNEX B Monitoring Summary (for public disclosure) The resettlement of the Shala neighbourhood, located in the central municipality of Obiliq in Kosovo, is proposed due to the expansion of a lignite excavation field for the needs of Kosovo Energy Corporation s (KEK) power plant operations. Decision Nr. 10/22 of the Government of Kosovo in July 2011 regarding the expansion of Kosovo s New Mining Field brought together three key stakeholders, the Ministry of Environment and Spatial Planning (MESP), Obiliq Municipality and KEK, in a process facilitated by the World Bank to guide the resettlement of affected households. The Shala Resettlement Action Plan 5 (RAP), approved by the Government of Kosovo in 2012, outlines the process for compensating and restoring the quality of life of affected households. The RAP was developed in line with Kosovo legislation 6 and international standards and in close collaboration with project affected people, government stakeholders and international organizations. The resettlement of the Shala neighbourhood entails the physical displacement of 64 households and impacts to residential structures, village plots, related livelihoods activities and community infrastructure as well as the social, psychological and logistical challenges of relocation. Fifty-two out of the 64 affected households have elected to receive replacement plots and build their own houses at a resettlement village developed in the vicinity of Shkabaj, 10 km to the east. To ensure effective implementation of the Shala RAP, the implementing authorities continue to monitor and, as necessary, adjust the multi-phase resettlement process to safeguard the resettled households and ensure compliance with the RAP, Kosovo law and international best practices. This document constitutes the first monitoring report. As of April 2014, all project affected households have vacated the Shala neighbourhood and moved to temporary accommodations. Construction is underway on 18 houses at the resettlement site, with the first household anticipated to move into the community in the next month. Basic infrastructure works were completed in 2013. KEK has made all agreed compensation payments outlined in the RAP. 5 Shala Resettlement Action Plan: http://mzhe.rks-gov.net/repository/docs/plani_i_veprimit_per_zhvendosje- Lagjja_ShalaHade_-_ENG.pdf 6 Resettlement Policy Framework of the Republic of Kosovo for New Mining Field: http://wwwwds.worldbank.org/external/default/wdscontentserver/wdsp/ib/2011/08/03/000333037_20110803021703/re ndered/pdf/rp11800v20p0970f0eca0ri0p0976350rpf.pdf April 2014 replan 18

The following indicators have been identified to monitor the progress of RAP implementation: Indicator # Notes Project affected households 64 Plots allocated at resettlement village 52 of 52 As of March 14 Households still residing in Shala neighbourhood 0 As of March 14 Households eligible for rental allowance 21 Plot allocation decisions collected 45 As of March 14 Title deeds to plots at resettlement village issued 37 As of March 14 Construction permits requested and issued 25 As of March 14 Replacement houses under construction 18 As of April 18 Houses with masonry works completed 14 As of April 18 Replacement houses completed for occupation 0 As of April 18 Project affected households residing in New Shkabaj 0 As of April 18 To advance the full and satisfactory relocation of the Shala households, the monitoring team has recommended that MESP prioritize engagement with the project affected households, including meetings to review the remaining steps and consult on stakeholder concerns as well as use of the formal grievance management mechanism. The team has also highlighted the importance of conducting evaluation of the socio-economic indicators of the affected families post-relocation to compare with the 2011 baseline conducted, assess the restoration of livelihoods and living conditions and plan any necessary remedial actions. The Shala resettlement is an important precedent for the country and an early test of the Government s Resettlement Policy Framework for the New Mining Field. Further monitoring and evaluation, including input from project affected people and the implementing agencies, will be used to inform the laws and practices that guide future resettlements in Kosovo. April 2014 replan 19