Skal International Canada Fall Board Meeting Minutes Saturday October 4, 2014

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Skal International Canada Fall Board Meeting Minutes Saturday October 4, 2014 1. Call to order President Rolf Schwartje President Rolf welcomed all the attendees and expressed appreciation on behalf of the Board for the London Club hospitality. He also welcomed guest Serge Doyon Quebec Club. 2. Moment of silence Kevin Steers London club member was acknowledged with a moment of silence. 3. Roll call: Rolf Schwartje, Doug McPhee, Jean Francois Cote, Paul Leon, Bill Rheaume, Brian Aube, Mark Rheaume, Paul Durand, Sean Buckland, Tracey Nurmi, Anna McNutt, Eric Douay, Jean Pelletier, Darrel Caudle, Mark McCarthy, Susan Webb, Ivano Coach Corazza, John Van Houdt, Denis Smith 4. Approval of agenda Motion to approve the agenda. Motion Brian Aube Second Jean Francois Cote Carried 5. Approval of SICAN meeting minutes Halifax May 1, 2014 Moved to adopt the minutes as circulated Moved Doug McPhee Second Darryl Caudle Carried 6. President s report President Rolf Schwartje President Rolf acknowledged the solid efforts of the working groups, Executive and Board. He noted Bill Rheaume s nomination for Vice President for the Internal Skal Council. He noted the efforts to reactivate Ottawa Club and concerns regarding Thunder Bay Club. He provided highlights of his travels to Clubs across Canada and the warm welcome he received by all members. He stressed that the efforts on membership development need to continue as a priority. 7. Working Groups Reports Awareness/ Branding Eric Douay Provided an overview of the group s work on developing communications internally and externally. The group focused on new resource materials available on the web site such as the Skal DVD, PowerPoint presentation, quality testimonials and membership resource materials. Future emphasis needs to be on continuing to enhance the SICAN web site as the main resource and develop membership tools. Attracting Guests Tracey Nurmi - Provided overview of the groups work identifying what materials should be consolidated and added to the web site including sample

quest invitation letters, ideas for joint meetings with other tourism groups, trade shows, and utilizing LinkedIn. The group also researched ideas for quality, fun events and these will be added to the web site. Future tasks include reviewing the Best Practices documents to adding more resources and sample follow-up tools for members to use. Membership Retention Paul Durand provided an overview of strategies to retain membership and enrich new members experiences when joining Skal. The new members induction experience must be meaningful and memorable, their first few months need to be guided with key contacts or shadow persons to engage them, and expectations have to be clarified that business will come with the investment of time and building relationships. The group plans on conducting a survey to explore best practices by clubs. Susan Webb offered to send sample templates for invitations and protocols, etc. The SICAN web site www.skalcanada.org has been updated with many of the resource materials identified by the working groups and will be have more material added as the groups continue identifying new materials. It was recommended to identify a Skal Awareness month for all clubs to focus on membership and building awareness. November provided opportunities with membership fees being waived for the balance of the year. New supporting national and club promotions could be developed in future years. Moved to designate November as Skal Awareness Month across Canada Moved Sean Buckland Second Susan Webb Carried 8. VP Administration report - Jean François Cote SICAN Statutes: Amendments The Board was reminded that once the draft amendments are approved, they must receive final approval from Skal International before coming into effect. Skal will also be amending the International Statues which may necessitate further amendments. These further amendments will be incorporated as they will not require approval. Moved to adopt the Statue amendments as presented. Motion Mark Rheaume Second Doug McPhee Minor wording corrections were noted. Carried Membership Fee Reinstatement Proposed Change Jean Francois updated the Board on a SICAN proposal to Skal International to waive any back fees for reinstated members. If a member left for maternity or medical reasons, they would be reinstated as a continuing member. If a person just left Skål but wanted to be reinstated, they would be processed as a new member. A final decision is expected at the Congress. This would provide an opportunity to go back and recruit over 500 past members. The Board was made aware of several recent reinstatements this year where the Skal International back fees were paid but no action was recommended.

Working Group for Statutes Review Regional VP election/ rotation It was recommended to establish working group to review the VP election and rotation and provide recommendation to the Board. Chair: VP Administration, Bill Rheaume, Sean Buckland, Susan Webb, Darrell Caudle and Mark Rheaume Club web sites review Jean Francois provided an update on the status of clubs launching their new web sites. Some clubs are having difficulty adding content as they are experiencing some confusion with terminology. London and Saskatoon have fully developed their sites and offered to assist others. Halifax hired a tec student to assist loading their site. Serge Doyon provided an overview of the Club site template. Moved that the Executive Committee be authorized to develop an option to offer assistance to clubs. Motion Jean Pelletier Second Bill Rheaume CARRIED 9. VP Membership report - Paul Leon Paul advised the Board that SICAN has asked the last signing offers for the Ottawa Club to transfer the remaining funds to SICAN as a trust to form a new Ottawa Club. This is with Debbie Campbell who is handling the request. Thunder Bay Club is in jeopardy due to few remaining members and that Norm Bevilacqua is paying for half the members. The club will be meeting in November and Rolf will attend to discuss options with the members..that Norm Bevilacqua is paying for half the members Please be informed that Norm is only paying for five members.he has requested that this statement be removed from the minutes Skal International has confirmed that any retained funds in a club belong to Skal and should be transferred to Skal or a National Assembly as a trust fund. It was recommended that SICAN should consider future Statues Amendments where if a club were to dissolve or be suspended, that remaining funds be transferred to SICAN. Moved to accept the report. Moved Paul Leon Second Mark Rheaume CARRIED Susan Webb presented a draft survey covering value perceptions and club membership challenges. The Board discussed that the SICAN reps and club reports could respond to many aspects that may be covered in a survey. It was recommended that any surveys should be sent to the SICAN reps as their club representatives to solicit feedback at their Club Board levels. 10. VP Finance report Doug McPhee Current financial status to Sept 30 was reviewed with a reduced year end projected loss. The 2015 budget was reviewed reflecting the $10 membership increase and projecting a very conservative membership growth resulting in a small projected deficit.

Moved to accept the report and approve the 2015 Budget Motion Doug McPhee Second Sean Buckland Carried unanimous Appointment of Auditors for 2014 Moved to appoint Gord Camp and Lorne Perrin from Winnipeg as the 2014 auditors. Moved Doug Second Second Paul Durand Carried 11. ISC Councillor report Bill Rheaume Bill Rheaume reported that the Skal International Statutes are also under review and that he has been asked to take point to modify the Model National Assembly Statutes The ISC midyear meeting format will change to include a rotation by continent to reduce costs and North America/ Canada could bid on 2016. He reported on the Secretary General replacement plan to reduce costs and that the Executive have decided to have Ambassadors by region to assume responsibilities of the Secretary General. Discussion arose regarding concern that the organization cannot be properly managed and that cost should not be a deciding factor in directing the management of the organization. Bill will report on further discussions at the ISC level and meet with the Canadian voting delegates in Mexico. He reminded the Board of the request for donations for the auction to support the Florimond Volckaert fund. He advised that the AIM membership provided opportunity in Canada with two members already joining. The fees paid by an AIM member within a National region will be clarified at the Congress. He presented a budget to host a membership event in St John Nova Scotia hosting a dinner like a Skal Club event. He requested Board approval for $3,800 of the funds allocated for membership development. Moved to approve funding from the membership development fund. Moved Brian Aube Second Mark Rheaume Carried Moved to accept the ISC report Moved Jean Francois Seconder John Van Houdt Carried 12. Director PR/ Communications Brian Aube Brian Aube presented the Club of the Year Criteria to recognize two clubs each year. Discussion followed to adjust the point allocation and minor wording clarification. The submission evaluators will include Denis Smith and an appointed committee. Moved to approve the Club of the Year Criteria as amended Moved Mark Rheaume Second Jean Francois Carried

13. Club reports The Club reps highlighted their submitted reports and provided a roundtable of club achievements and continued challenges. The general emphasis was on hosting quality events, co-op events with other tourism organizations, and focus on membership growth strategies. Clubs also reported on generating interest with member hosted or sponsored events. Clubs were asked to provide a profile of their meal assessment strategies to share with each other. 14. EST report Denis Smith The report as circulated was discussed Moved to accept report Moved Bill Rheaume Second Jean Francois Carried 15. NAASC report Sean 1Buckland reported that 168 paid attendees covered the direct costs, sponsors paid for the entertainment and auction and tickets generated profit. They had poor media exposure with only one article. Overall the event was a great success. They hired Agenda Managers for $6,000 to handle registration and received great reporting data. The hotel room night guarantee is the priority concern for any future hosting Club to mitigated their financial exposure. 16. Next Meeting NAASC/ SICAN May 14-17, 2015 - Barcelo Riviera Maya, Playa del Carmen SICAN has 10 room deposits on file. The issue of registering outside the convention block with an all-inclusive package with more affordable flights was discussed. The challenge is that the host club has overhead costs covered in the conference package while also offering individual event tickets. The concern was financially impacting the host club while trying to generate affordable attendance for members. Quebec Club has already researched a group package for their members. Susan Webb was asked to review with the Quebec Club group arrangements. Also Bill and Rolf will discuss this financial concern with the host club in Mexico. They will report back to SICAN to share travel options with all Clubs. 17 SICAN Fall Board Meetings The decision for fall 2015 will be a the Spring Board Meeting and the bid package will be circulated December 2014 The decision for fall 2016 will be at the fall 2015 Board meeting and the bid package will be circulated by June 2015. 18 Elections VP Eastern Region

Sean Buckland and Jean Pelletier made presentations to the Board Scrutineers Bill Rheaume, Serge Doyon, Denis Smith Result: Sean Buckland elected Moved to destroy the ballots Moved Doug McPhee Second Tracey Nurmi Carried Confirmation of the Executive Committee for 2015 President Jean Francois Cote VP Western Region Doug McPhee VP Central Region Paul Leon VP Eastern Region Sean Buckland International Skal Councillor Bill Rheaume Executive director Denis Smith Moved to approve the Executive Committee members Moved Paul Durand Second Bill Rheaume Carried 19. New Business Discussion arose regarding any club considering bidding on the Skal World Congress Bid 2017 as it is Canada s 150 th birthday and there may be Federal financial support available. There will be a new bid package available from Skal by mid-2015. NAASC 2016 Boise Idaho NAASC 2017 Canada or Bahamas bidding Discussion on the future structure of regional VP s. Bill Rheaume recommended that a discussion should begin to consider the current structure of regional VP s vs just electing candidates. Discussion of Board meeting regional rotation. Sean Buckland recommended that a discussion should begin to consider a rotation of the Board meeting by region. This would be referred to the same working group considering the VP structure. Working Group for Public Relations & Communications Established It was recommended to establish working group to facilitate PR and Communications. Chair: VP Administration, Bill Rheaume, Sean Buckland, Susan Webb, and Mark Rheaume Working Group Statutes Vice President Region model election process and fall meeting rotation. It was recommended to establish a working group to review the current Vice President regional representation model and fall meeting selection process provide recommendations to the Board. Chair: VP Administration, Bill Rheaume, Sean Buckland, Susan Webb, and Mark Rheaume Sean Buckland asked if there was interest in having a booth in Rendez Vous. The show is restricted to tourism related businesses.

Facebook & LinkedIn Discussion to consider adding SICAN to these social media platforms. This will be referred to the PR & communications working group. Brian Aube was recognized for his passion and support as PR/ Commutations Director and his dedication to Skal. Rolf Schwartje recognized for his work as President 2014 and presented with a plaque recognizing his contribution. 20. Adjourn 4:30 pm