Safety KPA. Regional Performance Framework Workshop, Baku, Azerbaijan, April ICAO European and North Atlantic Office. 9 April 2014 Page 1

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Safety KPA Regional Performance Framework Workshop, Baku, Azerbaijan, 10-11 April 2014 ICAO European and North Atlantic Office 9 April 2014 Page 1

Safety (Doc 9854) Doc 9854 Appendix D Safety is the highest priority in aviation, and ATM plays an important part in ensuring overall aviation safety. Uniform safety standards and risk and safety management practices should be applied systematically to the ATM system. In implementing elements of the global aviation system, safety needs to be assessed against appropriate criteria and in accordance with appropriate and globally standardized safety management processes and practices. 9 April 2014 Page 2

Safety KPA Overview KPA Objective Indicators 1 2 3 Safety Ensure the continuous improvement of safety through the reduction of ATM related safety occurrences and the implementation of uniform safety standards. - Effectiveness of Safety Management (EoSM) - Level of State Just Culture (JC) - Application of a common methodology for classification of occurrences in terms of risk severity 9 April 2014 Page 3

Safety KPA Origin of indicators These are the safety indicators already used by SES Reference Period 1 (RP1) since 2012 Note that these are leading indicators (measuring precursors to improved safety) and not lagging indicators (which are directly related to safety outcome). Based on detailed material published by EASA in 2011 Acceptable Means of Compliance (AMC) Guidance Material (GM) Download http://easa.europa.eu/agency-measures/acceptable-means-ofcompliance-and-guidance-material.php#skpi ICAO Guidance Material only summarises and explains this Recent updates Updated version published Dec 2013; applicable 2014 for reporting early 2015. Also applicable to the first ICAO reporting cycle. Same download location. Notice of Proposed Amendment (NPA) for RP2 (applicable 2015 for reporting early 2016) also available: http://hub.easa.europa.eu/crt/docs/viewnpa/id_257 (consultation open until 26th May 2014) 9 April 2014 Page 4

1 Effectiveness of Safety Management (1) Indicator based on the annual completion of two questionnaires A State level questionnaire (36 questions) An ANSP level questionnaire (25 questions) Use of the answers Sole purpose of generating recommendations and associated plans for improvement of the safety management Not used to generate findings in the context of standardisation inspections/oversights 9 April 2014 Page 5

Effectiveness of Safety Management (2) Example question Answer Q1.5 There is a competent authority either nominated or established to be responsible for safety management in ANS supported by appropriate and adequate technical and nontechnical staff with safety policies, regulatory functions, roles, responsibilities and objectives in place. Level of maturity (multiple choice) A Initiating B Planning/ Initial Implementation C Implementing D - Managing & Measuring E - Continuous Improvement Please provide justification for selected answer Free text 9 April 2014 Page 6

Effectiveness of Safety Management (3) Verification of answers SES Performance Scheme RP2 (30 States) Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland EU (28 States) ECAC (44) Iceland (1) = 43 States EUROCONTROL (40) + Estonia (1) = 41 States Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom ICAO EUR/NAT Office accreditation (56 States) ICAO EUR Region (55 States) Norway Switzerland Albania Armenia Bosnia and Herzegovina Georgia The former Yugoslav Republic of Macedonia Republic of Moldova Monaco Montenegro Serbia Turkey Ukraine Azerbaijan San Marino Algeria Andorra Belarus Israel Kazakhstan Kyrgyzstan Morocco Russian Federation Tajikistan Tunisia Turkmenistan Uzbekistan Verification of answers ECAA Member by EASA by EUROCONTROL at State level only Iceland 9 April 2014 Page 7

Effectiveness of Safety Management (4) Questionnaires to be submitted to national coordinator (end of January of each year) Includes a first review at national level Forwarded for independent verification and processing By EASA, EUROCONTROL, or the State, depending on the State (see previous slide) Computation of the indicator value: a score (expressed as a percentage) derived from a weighted scoring of the Maturity level answers to all questions ICAO only receives the indicator values, not the questionnaires themselves. Reporting table: Safety Effectiveness of Safety Management (EoSM) B8 EoSM overall score at State level % B9 EoSM overall score at ANSP level % 9 April 2014 Page 8

2 Level of State Just Culture (JC) (1) What is Just Culture? Just Culture is an atmosphere of trust in which people are encouraged, even rewarded, for providing essential safetyrelated information, but in which they are also clear about where the line must be drawn between acceptable and unacceptable behaviour (eg deliberate unsafe acts not tolerated). So it is not the same as a no-blame culture. Just Culture supports learning from unsafe acts in order to improve the level of safety awareness Just Culture can be regarded as an enabler, and even indicator of, (a good) Safety Culture. More reading: http://www.skybrary.aero/index.php/just_culture 9 April 2014 Page 9

Level of State Just Culture (JC) (2) Indicator based on the annual completion of two questionnaires A State level questionnaire (18 questions) An ANSP level questionnaire (23 questions) Questions cover the following topics: Policy and its implementation Legal/Judiciary Occurrence reporting and investigation Use of the answers Sole intent is to identify possible obstacles and impediments to the application of the just culture Opportunity to give an indication of possible areas of improvement 9 April 2014 Page 10

Level of State Just Culture (JC) (3) Examples of questions Policy and its implementation ST.P.1 Is there a clearly identified Just Culture policy, endorsed by the relevant Ministry or aviation authority and made public? (Yes/No) Legal/Judiciary ST.L.2 Are there provisions in the law affording protection from prosecution to individuals involved in safety events, under the principles of Just Culture? (Yes/No) Occurrence reporting and investigation ST.O.1 Does the State provide regular statistical feedback to the public based on safety reports received (e.g. annual reports)? (Yes/No) 9 April 2014 Page 11

Level of State Just Culture (JC) (4) Questionnaires to be submitted to national coordinator (end of January of each year) Includes a first review at national level Forwarded for independent verification and processing By EASA, EUROCONTROL, or the State, depending on the State (see earlier slide) Computation of the indicator value: number of questions answered Yes and No ICAO only receives the indicator values, not the questionnaires themselves 9 April 2014 Page 12

Level of State Just Culture (JC) (5) Reporting Table Safety Level of State Just Culture (JC) State level B10 Number of questions answered Number B11 Number of Justification and remarks fields filled in Number B12 Number of questions answered with Yes Number B13 Number of questions answered with No Number B14 Number of areas of improvement identified Number Level of State Just Culture (JC) ANSP level B15 Number of questions answered Number B16 Number of Justification and remarks fields filled in Number B17 Number of questions answered with Yes Number B18 Number of questions answered with No Number B19 Number of areas of improvement identified Number 9 April 2014 Page 13

3 Severity Classification (1) Objective To motivate States to use a common methodology for the severity assessment of safety occurrences Benefit: harmonise occurrence statistics Definition of the indicator The percentage of occurrences for which the common methodology has been applied RAT methodology (Risk Assessment Tool) 9 April 2014 Page 14

Severity Classification (2) Applied to individual safety occurrence reports: Separation minima infringements Runway incursions ATM-specific technical occurrences Affecting the ability to provide safe ATM services Only for severity A and B ESARR 2 Severity ICAO Doc 4444 AIRPROX Classification ATM-Specific technical occurrence Accident Accident as per ICAO Annex 13 - Serious Incident (A) AIRPROX CAT A - Risk Of Collision AA total inability A serious inability Major Incident (B) AIRPROX CAT B - Safety Not Assured B partial inability Significant Incident (C) AIRPROX CAT C - No risk Of Collision C safe but degraded ATM services Not determined (D) AIRPROX CAT D - Risk Not determined D not determined No safety effect (E) - E no effect on ATM services 9 April 2014 Page 15

Severity Classification (3) Two severity scoring perspectives ATM ground Can be produced by ANSPs ATM airborne Should be used only in cases where ATC is not responsible for providing separation Both perspectives combined: ATM Overall classification Reporting to ICAO: Only ATM ground perspective 9 April 2014 Page 16

Severity Classification (4) Reporting Table Safety Adoption of a harmonized occurrence severity classification methodology Separation minima infringements B20 Number of separation minima infringements Number B21 Number of separation minima infringements for which Number the severity classification ATM Ground has been determined using the RAT methodology B22 Percentage of separation minima infringements for % which the severity classification ATM Ground has been determined using the RAT methodology (=B21/B20) B23 Number of separation minima infringements for which Number the severity classification ATM Ground has been determined using the RAT methodology, and which have been classified as Serious Incident (severity A) B24 Number of separation minima infringements for which Number the severity classification ATM Ground has been determined using the RAT methodology, and which have been classified as Major Incident (severity B) Runway incursions Idem ATM-specific technical occurrences Idem 9 April 2014 Page 17

Existing Data (safety KPA) Source: http://prudata.webfactional.com/dashboard/eur_view_2012.html 9 April 2014 Page 18

Safety KPA Conclusions Three Indicators These are leading indicators measuring precursors to improved safety And not lagging indicators which are directly related to safety outcome Complex subject, but detailed guidance material is available Fully described in EASA documentation ICAO guidance material summarises and explains the EASA documentation Note: Effectiveness of Safety Management (EoSM) for States Highly correlated with the ICAO LEI (Lack of Effective Implementation) indicator However, EoSM for ANSPs has no correspondence in existing ICAO safety indicators 9 April 2014 Page 19

Safety KPA Discussion Do you see room for improvement of safety in your State? Reduction of separation minima infringements Reduction of runway incursions Reduction of ATM-specific technical occurrences affecting the ability to provide safe ATM services Other If yes, how do you make improvements? Current data collection and National indicators Do you currently record safety related data? Do you compute National safety indicators? Your views Would you consider the proposed indicators as useful for your State? Would you consider it useful if the proposed indicators would be reported for all States in the EUR Region? What support would you expect or need to participate in this EANPG reporting process? 9 April 2014 Page 20