BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave) Executive Report

BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS. 2 nd WAVE 2010 The purpose of the Social and Economic Council of the Canary Islands is to ensure the effective participation of all social and economic agents in the social and employment policies of the Canary Islands. The Council exercises its functions by issuing reports and opinions on the Government s draft bills and plans referring to economic, social and employment matters, and on any aspects that could affect the situation of the Autonomous Community regarding those matters. In order to achieve this aim, and to provide stability and future projection to the studies conducted in 2007 on the back of the first Barometer of Public Opinion, we have recently completed the seventh edition of the barometer, which corresponds to the second wave carried out in 2010. The main objective of this Barometer of Public Opinion is to provide Canarian society and its institutions with information structured according to rigorous analytical procedures and methodologies on the state of opinion of Canarians with regard to their customs, habits, values, social needs and expectations. 2 Introduction BAROMETER and OF objectives PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Geographical scope: The group of islands making up the Autonomous Community of the Canary Islands. Universe: General population aged 16 or over, permanently resident in the Canary Islands. In order to estimate the structure of the represented universe, we consulted official INE sources and the review of the municipal register of residents 2009 (as at January 1, 2010; population aged 16 or over: 1,723,437 inhabitants). Type of survey: Personal aided by Tablet PCs connected to the Internet (TAWI). Questionnaire: Semi-structured. Sampling methodology: By Random Route. Sampling design: Multi-stage sampling with stratification and sub-stratification of the units of the first stage and random selection of section, household and individual with a method for correcting quotas by gender and age Final sample: 3,169 interviews. Weighting: Total results were balanced according to the population weighting of each segment. Fieldwork dates: From October 19 to November 18, 2010. Anonymity and confidentiality: The total anonymity of respondents answers was assured. Answers were only used to compile statistical tables. Quality control: In accordance with ISO Standard 20252 and ICC/ESOMAR code compliant. Work performed by: www.analisiseinvestigacion.com 3 Technical BAROMETER specifications OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

The distribution of the sample according to the different segments used in the report and their corresponding sampling errors are as follows: Universe Actual sample Sampling error (*) Fuerteventura 82,620 210 ± 6.75% Gran Canaria 681,985 1,020 ± 3.07% Island Lanzarote 113,708 215 ± 6.68% La Gomera 19,322 213 ± 6.68% El Hierro 9,121 210 ± 6.68% La Palma 72,837 211 ± 6.74% Tenerife 743,844 1,090 ± 2.97% Fewer than 10,000 inhabitants 186,031 752 ± 3.57% Size of locality Age From 10,001 to 50,000 inhabitants 628,692 1,057 ± 3.01% From 50,001 to 100,000 inhabitants 204,199 331 ± 5.39% Over 100,000 inhabitants 704,515 1,029 ± 3.06% From 16 to 34 549,917 987 ± 3.12% From 35 to 54 686,303 1,241 ± 2.78% 55 or older 487,217 941 ± 3.19% Total 1,723,437 3,169 ± 1.87%** * Sampling errors calculated for a finite universe and assuming simple, random sampling (p=q ) with a confidence level of 95%. ** Sampling errors calculated using the total errors for non-proportional sampling formula (which takes into account the weighting or number of individuals on each island over the total) assuming simple, random sampling (p=q ) with a confidence level of 95%. 4 Technical BAROMETER specifications OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION 6 BAROMETER OF PUBLIC OPINION: Quality of life 18 Problems of the Canary Islands 22 Services and public policies 36 Tourism sector 53 Job market 67 Spending, saving and borrowing habits 84 Social exclusion, inequality and poverty 93 Immigration 97 Education and family 103 Political situation and political culture 107 Economic situation 123 CURRENT ISSUES Health services in the Canaries 134 Political participation 144 Autonomous politics 156 Table of contents 5 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

6 Socio-demographic BAROMETER OF PUBLIC classification OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION In this barometer of public opinion, the distribution of the population of the Canaries by area of residence (island, province of residence, and size of locality), gender and age is proportional to the universe under study (INE review of the municipal registry of residents for 2009). In terms of the other socio-demographic variables examined, it should be noted that: Nearly six out of ten Canarians (59.2%) have no formal education beyond high school. The jobless rate stands at 26.9%. 10.4% of the population consulted were born outside Spain, with Latin America being the most common place of origin. Among those born in Spain, 90.8% were born in the Canary Islands. Also, the vast majority of respondents (80.3%) have lived in the Canary Islands all their life Three quarters of all households in the Canaries comprise 2, 3 or 4 people. Children under 14 years old live in 28% of all households. In 60.7% of the households the monthly income is less than 1,500. The political parties which are most popular among the population of the Canaries are the PSOE, the PP and Coalición Canaria, in that order. 34% of Canarians mention that politically they consider themselves to be of the center. 7 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION ISLAND AND PROVINCE OF RESIDENCE Las Palmas 49,0% Santa Cruz de Tenerife 51,0% 39,6% 43,2% 4,8% 6,6% 1,1% 0,5% 4,2% Fuerteventura Gran Canaria Lanzarote La Gomera El Hierro La Palma Tenerife Base: Entire sample (3,169 cases) 8 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION SIZE OF LOCALITY 36,5% 40,9% 10,8% 11,8% Fewer than 10,000 inhabitants From 10,001 to 50,000 inhabitants From 50,001 to 100,000 inhabitants Over 100,000 inhabitants Base: Entire sample (3,169 cases) 9 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION GENDER OF THE RESPONDENT AGE OF THE RESPONDENT Average age: 45 Women 49.6% Men 50.4% 31,6% 39,4% 29,0% From 16 to 34 From 35 to 54 55 or over Base: Entire sample (3,169 cases) 10 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION RESPONDENT S LEVEL OF EDUCATION RESPONDENT'S OCCUPATION Fewer than 5 years schooling 7,8% Unemployed 26,9% Primary education 24,3% Retired / pensioner 19,3% Elementary high school Intermediate vocational training High school Higher vocational training Technical architect/engineer Diplomate Senior architect/engineer Graduate 7,6% 10,9% 8,4% 0,4% 5,6% 0,4% 6,3% 27,1% Manual worker In other non-manual employment Homemaker Student Self-employed Middle manager Entrepreneur, senior manager 14,9% 10,7% 8,6% 7,0% 5,4% 3,6% 1,3% Postgraduate or specialty studies DK/NR 0,5% 0,8% Liberal professional NR 1,2% 1,1% Base: Entire sample (3,169 cases) 11 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION NATIONALITY AT BIRTH Base: Entire sample (3,169 cases) Non-Spanish 10,4% COUNTRY OF BIRTH 73,3% Base: Born outside Spain (329 cases) 11,5% 6,6% 4,3% 3,2% 0,6% 0,4% Latin America Rest of EU Maghreb and North Africa Other African country Other Asian country Other European country China Spanish 89,6% PLACE OF BIRTH Canary Islands 90.8% Rest of Spain 9.2% ISLAND OF BIRTH Base: Born in the Canary Islands (2,582 cases) Base: Born in Spain (2,840 cases) 44,0% 41,8% 4,8% 4,1% 2,9% 1,7% 0,6% Gran Canaria Tenerife La Palma Lanzarote Fuerteventura La Gomera Hierro 12 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION YEARS OF RESIDENCE IN THE CANARY ISLANDS 80,3% 7,9% 7,7% 3,6% 0,4% 0,3% Less than one year From 1 to 5 years From 6 to 15 years Over 15 years All life No answer Base: Entire sample (3,169 cases) 13 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION PEOPLE IN THE HOUSEHOLD NUMBER OF MEMBERS IN THE HOUSEHOLD HEAD OF THE FAMILY THE RESPONDENT IS THE HEAD OF THE HOUSEHOLD 1 person 2 people 3 people 4 people 5 people 6 people Over 6 people NR 2,3% 2,0% 0,3% 10,6% 9,9% 21,7% 26,5% 26,8% PRESENCE OF CHILDREN UNDER 14 IN THE HOUSEHOLD No 46,9% DK/NR 0,6% Yes 52,5% NR 0,3% Yes 28,0% No 71,7% Base: Entire sample (3,169 cases) 14 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION MONTHLY HOUSEHOLD INCOME 37,4% 23,3% 21,2% 10,2% 4,6% 1,6% 1,6% Less than 1,000 From 1,001 to 1,500 From 1,501 to 2,000 From 2,001 to 2,500 From 2,501 to 3,000 Over 3,000 No answer Base: Entire sample (3,169 cases) 15 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

SOCIO-DEMOGRAPHIC CLASSIFICATION SYMPATHY FOR POLITICAL PARTIES 38,5% 19,7% 16,8% 10,9% 1,3% 1,3% 0,8% 0,7% 0,6% 0,3% 0,1% 0,2% 8,8% 0,0% PSOE PP Coalición Canaria IU Los Verdes de Canarias Other parties Nueva Canarias CC-AHÍ CCN PIL-FNC Other answers None Doesn t vote Blank vote DK/NR POLITICAL POSITIONING 34,0% DK/NR: 25.4% 8,8% 15,1% 11,0% 5,7% LEFT CENTRE-LEFT CENTRE CENTRE-RIGHT RIGHT Base: Entire sample (3,169 cases) 16 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 17 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 18 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: QUALITY OF LIFE Over half of the population of the Canaries consider that they enjoy a good quality of life, with an average score of 6.34 out of 10. Compared with the previous wave there is evidence of a slight improvement in the quality of life of Canarians. In terms of the various socio-demographic variables, the segments with the best quality of life are: The citizens of Gran Canaria and Lanzarote. The residents of municipalities with fewer than10,000 inhabitants. The younger citizens (between 16 and 34). 19 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: QUALITY OF LIFE Rating of the quality of life in the municipality of residence Q1. Taking quality of life to mean the overall rating of the services, opportunities, and limitations of the place where you live, how would you rate the quality of life in? Use a scale of 0 to 10 where 0 is very low and 10 is very high". RATING 37,2% 52,7% 10,0% Low Medium High (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 6,34 0 5 10 On a scale of 0 to 10 Base: Entire sample (3,169 cases) 20 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: QUALITY OF LIFE Rating of the quality of life in the municipality of residence Q1. Taking quality of life to mean the overall rating of the services, opportunities, and limitations of the place where you live, how would you rate the quality of life in? Use a scale of 0 to 10 where 0 is very low and 10 is very high". HISTORICAL 10 6,54 6,13 6,07 6,03 6,28 5,65 6,34 5 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 21 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 22 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

PROBLEMS OF THE CANARY ISLANDS In this section we examine the problems there are in the Canary Islands from two points of view: those that citizens see in their region and those that most affect them personally. Starting with the most important problems in the Canary Islands, unemployment is without a doubt the problem which gets the most mentions (85.1%), followed at some distance by economic problems (33.7%) and healthcare (26.3%). Looking at the socio-demographic variables examined, the following stands out: While the three above mentioned problems are the most important in Fuerteventura, El Hierro and Tenerife, drug-related problems are given more importance in La Gomera, La Palma and Gran Canarias. In Lanzarote, a high percentage of mentions are centered on the problem of job quality. As in the previous wave, the older people are, the greater their concern regarding citizen insecurity is. However, problems related to education and housing are mentioned more by the younger respondents. In terms of size of locality, greater importance is given to job quality-related problems in municipalities of between 10,001 and 50,000 inhabitants, and to healthcare and immigration problems in smaller population centers. Compared to the previous wave, the importance given to the problem of unemployment has grown, while economic and healthcare problems remain practically unchanged. 23 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS The three main problems in the Canary Islands are also those which to a greater extent affect Canarian society: unemployment (52.8%), economic problems (30.0%) and healthcare (22.7%). Unemployment is the problem which affects Canarians to a greater extent, regardless of age or size of locality. In terms of island of residence, unemployment affects Gran Canaria to a greater extent. In Lanzarote, economic problems are seen to have a greater impact than unemployment, although the two problems are closely linked. The residents of Lanzarote consider themselves most affected by healthcare problems. Compared to the previous wave, no major changes are apparent. The level of impact on the population of the Canaries of the main problem, unemployment, remains unchanged, while economic problems and health problems are less important than in June 2010. 24 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Around two thirds of the population of the Canaries consider that the Canary Islands Government s performance regarding the three main problems has been poor. Generally speaking, the Central Government is perceived as the main government authority responsible for solving unemployment and economic problems while the Canary Islands Government is responsible for healthcare. Compared with the previous wave, the perception regarding the Canary Islands Government s responsibility for unemployment and economic problems has increased while for healthcare it has decreased. Finally, a cross-analysis was made of the two variables examined above: the problems in the Canary Islands vs. the problems which affect Canarian society. A matrix showing the personalization of the problems was obtained, of which the most salient points are that: Unemployment is seen as a problem for everyone since it affects both the Canary Islands as a whole and the population of the Canaries. However, a considerable percentage of respondents categorize unemployment as more a problem for other people than for themselves. Both economic problems and healthcare-related problems are categorized as absent problems, as they are eclipsed by the main problem. 25 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Main problems of the Canary Islands according to citizens Q2a. In your opinion, which is the main problem currently suffered by the Canary Islands? And the second? And the third? Unemployment 68,7% 85,1% Economic problems 5,6% 33,7% Healthcare 4,0% 26,3% Drugs 3,7% 20,7% Job quality-related problems 3,8% 16,4% Education 1,8% 16,3% Citizen insecurity 2,1% 15,4% Housing 1,3% 12,4% Political corruption 2,2% 12,4% Immigration 1,9% 11,1% Infrastructures 1,4% 7,4% Cleaning services 0,1% 0,6% Environment 0,0% 0,3% Other 2,1% 8,4% None 0,8% 0,8% Total mentions DK/NR 0,5% 0,5% Main mention Base: Entire sample (3,169 cases) 26 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Main problems of the Canary Islands according to citizens Q2a. In your opinion, which is the main problem currently suffered by the Canary Islands? And the second? And the third? HISTORICAL 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 3,016 2,890 2,902 3,063 3,060 3,150 3,169 Unemployment 41.0% 61.0% 75.0% 84.0% 85.0% 84.6% 85.1% Economic problems 26.0% 38.0% 43.0% 33.0% 46.0% 33.4% 33.7% Healthcare 39.0% 26.0% 29.0% 25.0% 27.0% 26.5% 26.3% Drugs 32.0% 19.0% 21.0% 26.0% 19.0% 18.2% 20.7% Job quality-related problems 10.0% 12.0% 13.0% 10.0% 18.0% 13.9% 16.4% Education 13.0% 12.0% 10.0% 11.0% 11.0% 9.7% 16.3% Citizen insecurity 22.0% 16.0% 17.0% 19.0% 16.0% 15.6% 15.4% Housing 32.0% 26.0% 18.0% 16.0% 12.0% 11.0% 12.4% Political corruption 8.0% 12.0% 8.0% 14.0% 13.0% 14.8% 12.4% Immigration 38.0% 30.0% 32.0% 24.0% 13.0% 11.0% 11.1% Infrastructures 14.0% 13.0% 11.0% 11.0% 13.0% 8.1% 7.4% Cleaning services 1.0% 1.0% 1.0% 1.0% 0.2% 0.6% 0.6% Environment 1.0% 1.0% 1.0% 1.0% 1.0% 0.7% 0.3% Maximum % Lowest % Base: Entire sample 27 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Main problems which most affect Canarian society Q2b. And which is the problem which affects you personally the most? And the second? And the third? Unemployment 43,2% 52,8% Economic problems Healthcare 9,1% 7,0% 22,7% 30,0% Citizen insecurity Education Job quality-related problems Drugs Housing Political corruption Infrastructures Immigration Cleaning services Environment Other 3,1% 3,3% 5,1% 1,4% 2,3% 2,2% 2,5% 1,2% 0,2% 0,2% 2,2% 12,8% 12,6% 12,0% 11,7% 10,7% 8,4% 7,6% 6,1% 0,5% 0,4% 5,9% None DK/NR 15,6% 1,4% 1,4% 15,6% Total mentions Main mention Base: Entire sample (3,169 cases) 28 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Main problems which most affect Canarian society Q2b. And which is the problem which affects you personally the most? And the second? And the third? HISTORICAL 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 3,016 2,890 2,902 3,063 3,060 3.150 3,169 Unemployment 32.0% 49.0% 53.0% 58.0% 61.0% 52.9% 52.8% Economic problems 30.0% 38.0% 44.0% 36.0% 49.0% 37.3% 30.0% Healthcare 40.0% 27.0% 30.0% 24.0% 27.0% 24.4% 22.7% Citizen insecurity 24.0% 18.0% 15.0% 18.0% 15.0% 15.6% 12.8% Education 15.0% 10.0% 9.0% 14.0% 12.0% 9.0% 12.6% Job quality-related problems 13.0% 12.0% 13.0% 12.0% 22.0% 13.6% 12.0% Drugs 21.0% 13.0% 12.0% 15.0% 10.0% 11.4% 11.7% Housing 30.0% 23.0% 19.0% 15.0% 10.0% 10.4% 10.7% Political corruption 7.0% 7.0% 6.0% 12.0% 10.0% 11.1% 8.4% Infrastructures 14.0% 12.0% 11.0% 12.0% 12.0% 8.3% 7.6% Immigration 24.0% 20.0% 21.0% 14.0% 7.0% 7.5% 6.1% Cleaning services 1.0% 1.0% 1.0% 1.0% 0.2% 0.7% 0.5% Environment 1.0% 1.0% 1.0% 1.0% 0.3% 0.3% 0.4% Maximum % Lowest % Base: Entire sample 29 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Rating of the Canary Islands Government s response to the main problems Q3. How would you rate the Canary Islands Government's response to each of these problems? RESPONSE TO UNEMPLOYMENT RESPONSE TO ECONOMIC PROBLEMS RESPONSE TO HEALTHCARE PROBLEMS Base: 85.1% mentioned unemployment (2,694 cases) Base: 33.7% mentioned economic problems (1,047 cases) Base: 26.3% mentioned healthcare problems (864 cases) Very good 0,4% Very good 0,1% Very good 0,7% Good 4,3% 4.7% Good 3,5% 3.6% Good 3,7% 4.4% Fair 25,9% Fair 26,4% Fair 28,9% Bad 39,4% Bad 41,8% Bad 39,8% 66.9% 67.7% 65.5% Very bad 27,5% Very bad 25,9% Very bad 25,7% DK/NR 2,5% DK/NR 2,3% DK/NR 1,3% 30 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Government authority responsible for addressing the main problems of the Canary Islands Q4. Which government authority do you consider is responsible for addressing each of these problems? AUTHORITY RESPONSIBLE FOR UNEMPLOYMENT Base: 85.1% mentioned unemployment (2.694 cases) AUTHORITY RESPONSIBLE FOR ECONOMIC PROBLEMS Base: 33.7% mentioned economic problems (1,047 cases) AUTHORITY RESPONSIBLE FOR HEALTHCARE PROBLEMS Base: 26.3% mentioned healthcare problems (864 cases) Central Government 59,4% Central Government 52,8% Central Government 53,9% Canary Islands Government 30,7% Canary Islands Government 36,2% Canary Islands Government 38,4% Town council 2,3% Town council 2,8% Municipality 2,3% Municipality 2,2% Municipality 2,4% Town council 1,6% DK/NR 5,4% DK/NR 5,7% DK/NR 3,7% 31 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Problem personalization matrix: the Canary Islands vs. Canarian society AFFECTS THE CANARIES (perception) No Yes Absent problem Problem of others AFFECTS ME (experience) Yes No The problem has not been detected. Therefore it does not affect either the Canary Islands or its citizens. Own problem This type of problem affects the citizens of the Canaries as individuals but they say that is not a problem of the Autonomous Community of the Canary Islands. It is a problem perceived in the Autonomous Community of the Canary Islands but not one which its citizens see as their own. Everyone's problem Affects both the Canary Islands and its citizens. This problem personalization matrix aims to juxtapose the problems affecting the Canary Islands according to the respondents (perception) against those which personally affect the Canarians consulted (experience). The result of this juxtaposition is presented in a four-quadrant matrix. 32 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Personalization matrix for UNEMPLOYMENT AFFECTS THE CANARIES (perception) No Yes Absent problem Problem of others AFFECTS ME (experience) Yes No 12.8% 34.4% Own problem Everyone's problem 2.1% 50.7% Base: Entire sample (3,169 cases) 33 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Personalization matrix for ECONOMIC PROBLEMS AFFECTS THE CANARIES (perception) No Yes Absent problem Problem of others AFFECTS ME (experience) Yes No 58.7% 11.3% Own problem Everyone's problem 7.6% 22.4% Base: Entire sample (3,169 cases) 34 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: PROBLEMS OF THE CANARY ISLANDS Personalization matrix for HEALTHCARE AFFECTS THE CANARIES (perception) No Yes Absent problem Problem of others AFFECTS ME (experience) Yes No 68.2% 9.1% Own problem Everyone's problem 5.5% 17.2% Base: Entire sample (3,169 cases) 35 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 36 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Citizens rating of government authorities performance in respect of the Canary Islands services and public policies has dropped slightly in comparison with the previous wave (5.10), and now receives a fail grade from the population consulted (4.91). Services for the elderly and public transport receive the highest ratings (5.62 and 5.61, respectively). Meanwhile, the Canarians perceive job creation (3.11) and the promotion of economic growth (4.14) to be the most deficient areas. Compared to the previous wave, the rating given to the performance of government authorities is lower for most of the services and public policies examined. It is only higher in the case of the administration of justice, the promotion of economic growth, and job creation, although without attaining a pass grade. In general, the Canarians resident in Fuerteventura and Lanzarote are the most critical of the performance of government authorities. In terms of public policies and investment priorities, the primary concerns of the Canaries Government are seen to be job creation, healthcare services, and education. The residents of Gran Canaria call for greater investment in job creation policies. For Fuerteventura and La Gomera, healthcare services and education, respectively, are the highest priority issues. In Lanzarote, they see facilities and infrastructure as the most important investment priority. 37 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Compared to the previous wave, in general people call for a greater investment in most of the public policies proposed, although there is a drop in the perceived priority afforded to job creation. There is no clear positioning among Canarians as to whether they would be happier if public services were privatized. However, a larger percentage of the population (48.2%) say that they would not. The residents of Gran Canaria and La Palma are the most opposed to privatizing the management of public services in the Canary Islands. Compared to the first wave of 2010, the percentage of Canarians who consider that users of public services would be more satisfied if public services were privatized has increased. In general, the citizens of the Canaries associate such attributes as efficiency, responsibility in the workplace, quality of service, concern for customer satisfaction, motivation in the workplace, and good organization more with privatized services than public ones. The above mentioned attributes are associated more with public services by the residents of La Palma, except in the case of good organization, which residents of Tenerife associated more with public services. Compared to the previous wave there was a greater perception that these attributes are more associated with public services. 38 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Around seven out of ten Canarians consider that it is possible to maintain the quality of public services without raising taxation. This belief is more prevalent among Lanzarote residents and Canarians aged between 35 and 54. Meanwhile, three out of four Canarians consider that the economic crisis has had a negative impact on the quality of public services. The residents of Gran Canaria perceive the negative impact of the crisis to be greater than do other Canarians. The public services which were previously seen as a higher investment priority (job creation, healthcare services, and education) are those that have been worst hit by the economic crisis. While the drop in the quality of job creation is perceived to a greater extent in Gran Canaria, healthcare services and education are the most mentioned in Fuerteventura. The perception among the younger respondents of the negative impact of the crisis on housing policies should also be noted. 39 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Rating of the performance of government authorities in respect of the services and public policies of the Canary Islands Q5. Now I'm going to read out to you a list of services and public policies. I would like you to rate each one in terms of the general performance of government authorities in respect of each service on a scale of 0 to 10, where 0 is very negative and 10 is very positive. PERCENTAGE AVERAGE Services for the elderly 16,8 39,6 35,0 8,6 5.62 RATINGS ABOVE AVERAGE Public transport Environmental protection Citizen security Facilities & infrastructure Women's services Health & healthcare services 17,5 19,5 22,3 21,7 20,5 26,6 42,7 46,3 47,3 52,2 44,7 46,5 37,1 30,0 29,8 23,5 21,5 26,6 2,8 4,2 0,7 2,7 13,2 0,4 5.61 5.29 5.16 5.01 5.00 4.92 OVERALL RATING 14,4 72,2 12,6 0,8 4.91 Education 28,0 48,2 21,7 2,1 4.76 RATINGS BELOW AVERAGE Youth services Administration of justice Housing Economic / business promotion Job creation 30,7 28,3 33,4 33,1 59,0 45,9 46,4 50,6 44,1 33,1 16,3 7,0 14,2 11,0 12,5 3,5 11,6 11,3 5,9 2,0 4.42 4.39 4.24 4.14 3.11 Negative (From 0 to 3) Neutral (From 4 to 6) Positive (From 7 to 10) DK/NR On a scale of 0 to 10 Base: Entire sample (3,169 cases) 40 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Rating of the performance of government authorities in respect of the services and public policies of the Canary Islands Q5. Now I'm going to read out to you a list of services and public policies. I would like you to rate each one in terms of the general performance of government authorities in respect of each service on a scale of 0 to 10, where 0 is very negative and 10 is very positive. HISTORICAL 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 3,016 2,890 2,902 3,063 3,060 3,150 3,169 Services for the elderly 5.51 5.64 5.50 5.57 5.74 5.81 5.63 Public transport 5.63 5.52 5.61 5.75 5.75 5.63 5.61 Environmental protection 4.68 4.89 5.17 5.19 5.01 5.36 5.29 Citizen security 4.81 5.01 4.93 5.06 4.92 5.23 5.16 Facilities and infrastructure 5.02 5.12 5.11 5.00 4.89 5.03 5.01 Women's services 4.91 5.00 4.99 5.05 4.94 5.18 5.00 Health and healthcare services 4.42 4.58 4.84 5.05 4.85 4.80 4.92 Education 5.46 5.39 5.45 5.44 5.33 5.14 4.76 Youth services 4.41 4.49 4.40 4.20 4.31 4.51 4.42 Administration of justice 4.38 4.20 4.35 4.14 4.07 4.28 4.39 Housing 4.00 4.02 4.22 4.41 4.38 4.32 4.24 Promotion of economic growth - - - - - 3.73 4.14 Job creation - - - - - 2.79 3.11 Max. score Min. score On a scale of 0 to 10 Base: Entire sample 41 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Services and public policies with the highest investment priorities for the Canaries Government Q6. In your opinion, which three of the above mentioned services and public policies should the Canaries Government invest in? In which should they invest as a priority? And in second place? And in third place?? HISTORICAL 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 3,016 2,890 2,902 3,063 3,060 3,150 3,169 Job creation * - - - - - 82.2% 73.7% Health and healthcare services 66.0% 62.0% 64.0% 59.0% 72.0% 59.1% 58.0% Education 47.0% 49.0% 53.0% 54.0% 61.0% 40.8% 48.2% Housing 58.0% 56.0% 53.0% 51.0% 54.0% 34.7% 35.4% Facilities and infrastructure 17.0% 20.0% 18.0% 16.0% 18.0% 11.8% 15.1% Citizen security 25.0% 17.0% 20.0% 26.0% 21.0% 15.8% 12.9% Youth services 22.0% 19.0% 18.0% 22.0% 19.0% 11.9% 11.9% Services for the elderly 10.0% 11.0% 10.0% 12.0% 8.0% 5.4% 8.2% Public transport 11.0% 11.0% 13.0% 14.0% 11.0% 6.0% 7.8% Promotion of economic / business growth * - - - - - 4.7% 5.8% Administration of justice 10.0% 14.0% 14.0% 14.0% 10.0% 5.4% 5.3% Women's services 9.0% 7.0% 7.0% 8.0% 5.0% 3.6% 3.9% Environmental protection 18.0% 18.0% 14.0% 13.0% 12.0% 3.9% 3.4% *NOTE: The items Job creation and Economic / business growth were first evaluated in the first wave of 2010, so a full comparison with all previous waves is impossible. Maximum % Lowest % On a scale of 0 to 10 Base: Entire sample 43 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Assessment matrix for public service actions A satisfactory or unsatisfactory action in respect of a public policy is understood to be one which is above or below (respectively) the overall average rating of actions assessed. SATISFACTORY To be maintained STRENGTH To be monitored - Satisfaction + LOW PRIORITY AND SATISFIED UNSATISFACTORY Not priority LOW PRIORITY AND DISSATISFIED HIGH PRIORITY AND SATISFIED WEAKNESS To invest in HIGH PRIORITY AND DISSATISFIED - Action priority + The X axis of the assessment matrix represents the priority of the actions to be carried out in respect of the various public policies (these priorities are mentioned spontaneously by the respondents). In order to differentiate a high priority from a low one, the average number of mentions has been calculated and used as the cut-off point on the axis. 44 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Assessment matrix for public service actions 6,50 6,00 SATISFACTORY Services for the elderly - Satisfaction + 5,50 Overall 5,00 rating 4,50 4,00 Environmental protection Women's services Administration of justice Public transport Citizen security Facilities and infrastructure Youth services Promotion of economic / business growth UNSATISFACTORY SATISFACTORY ON ALERT Housing Education STRENGTH ON ALERT WEAKNESSES Health and healthcare services 3,50 MAJOR WEAKNESS 3,00 Job creation 2,50 Average -10,0% 0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0% 70,0% 80,0% 90,0% - Action priority + 45 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Improvement of citizens' satisfaction with public services if they were privatized Q7. Do you think that the satisfaction of public service users would improve if their management was based on private rather than public criteria? Yes, it certainly would 12,3% 40.4% It probably would 28,1% It probably wouldn't 27,4% 48.2% No, it definitely wouldn't 20,8% NK/NR 11,4% Base: Entire sample (3,169 cases) 46 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Improvement of citizens' satisfaction with public services if they were privatized Q7. Do you think that the satisfaction of public service users would improve if their management was based on private rather than public criteria? HISTORICAL 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 3,063 3,060 3,150 3,169 Yes, it certainly would 8.9% 4.4% 7.2% 12.3% It probably would 22.5% 26.1% 28.8% 28.1% It probably wouldn t 28.0% 33.6% 30.3% 27.4% No, it definitely wouldn t 31.8% 23.9% 25.0% 20.8% DK/NR 8.9% 12.1% 8.7% 11.4% Base: Entire sample 47 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Attributes associated with public and private services Q8. Continuing with the topic of public and private services, I'm going to read out a number of attributes. Tell me which you associate with public services, which to private, which to both and which to neither. HISTORICAL Public service Private service Both Neither 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 3,063 3,060 3,150 3,169 3,063 3,060 3,150 3,169 3,063 3,060 3,150 3,169 3,063 3,060 3,150 3,169 Efficiency 31.0% 33.0% 20.5% 25.3% 43.0% 37.0% 48.4% 43.7% 20.0% 24.0% 25.2% 27.6% 7.0% 5.0% 5.8% 3.3% Responsibility in the workplace 25.0% 32.0% 18.5% 25.0% 41.0% 38.0% 45.0% 35.5% 28.0% 26.0% 32.1% 35.5% 6.0% 4.0% 4.4% 4.0% Quality of service 28.0% 33.0% 21.0% 25.9% 46.0% 41.0% 50.0% 43.8% 21.0% 23.0% 24.5% 27.0% 5.0% 4.0% 4.5% 3.3% Concern for user satisfaction 28.0% 33.0% 23.2% 26.8% 43.0% 39.0% 46.6% 39.3% 21.0% 24.0% 24.0% 27.9% 8.0% 4.0% 6.1% 6.0% Innovation 31.0% 34.0% 22.6% 28.5% 41.0% 39.0% 42.6% 40.5% 23.0% 22.0% 28.9% 27.7% 6.0% 5.0% 6.0% 3.2% Motivation in the workplace 30.0% 32.0% 20.4% 26.2% 38.0% 37.0% 44.5% 36.8% 24.0% 26.0% 28.4% 31.1% 8.0% 5.0% 6.7% 5.8% Good organization 26.0% 31.0% 19.1% 25.1% 43.0% 39.0% 47.4% 40.9% 25.0% 26.0% 27.4% 29.6% 7.0% 5.0% 6.1% 4.4% Base: Entire sample 49 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Possibility of maintaining the quality of public services without raising taxes Q9. In the present context of the economic crisis, please tell me which of the following statements you agree with. It s very possible to maintain the quality of public services without raising taxes It s quite possible to maintain the quality of public services without raising taxes 20,6% 53,1% 73.7% It s not very possible to maintain the quality of public services without raising taxes It s not at all possible to maintain the quality of public services without raising taxes 6,6% 16,1% 22.7% DK/NR 3,6% Base: Entire sample (3,169 cases) 50 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Impact of the economic crisis on the quality of public services Q10. And to what extent do you think that the current crisis is having a negative effect on the quality of public services? A lot 27,7% 75.9% Quite a lot 48,2% Not much 14,0% 22.7% Not at all 8,7% DK/NR 1,4% Base: Entire sample (3,169 cases) 51 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SERVICES AND PUBLIC POLICIES Public services most affected by the economic crisis Q11. And, more specifically, which TWO public services do you think the crisis is affecting most? Job creation 35,0% 55,5% Health and healthcare services Education Housing Social benefits (pensions, unemployment benefit...) Facilities and infrastructures Economic / business promotion Public transport Citizen security 16,5% 14,3% 11,4% 9,9% 2,6% 1,9% 2,4% 1,2% 6,3% 5,8% 4,4% 3,5% 37,9% 27,2% 24,0% 21,3% Youth services Services for the elderly Environmental protection Administration of justice Women's services None DK/NR 1,0% 3,3% 0,6% 2,2% 1,0% 1,7% 0,8% 1,6% 0,1% 0,6% 0,2% 0,2% 1,0% 1,0% Total mentions Main mention Base: thinks the crisis is having a negative effect (2,845 cases) 52 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 53 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Tourism in the Canary Islands receives an overall positive rating from the population consulted (6.02), which is very similar to the same rating in the previous wave of the barometer (6.11). The overall rating is bettered by gastronomy and bars and restaurants (6.65), accommodation (6.64) and the nightlife (6.31), which positions these aspects as the strengths of tourism in the Canaries. Conversely, the worst rated aspect is the overcrowding of tourists, which is the only one not to receive a pass mark (4.96). In general, the residents of Fuerteventura are the most critical of tourism in the Canaries, while aspects related to accommodation the cleanliness and conservation of beaches receive the lowest ratings in La Palma and Tenerife, respectively. In terms of age, the younger Canarians are most satisfied with the tourism services on offer in the Canary Islands. Most of the population of the Canaries consider that the region s tourism will stay the same in the coming years, although the percentage of Canarians who foresee an improvement in this respect clearly outnumber the more pessimistic respondents. The residents of Lanzarote are the most optimistic regarding the future of tourism in the Canaries. In comparison with the previous two waves, Canarian society is more optimistic regarding the future development of tourism. 54 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Among the most important reasons behind this positive future development of tourism is the effect of promotional campaigns and the improved tourism products on offer. The effect of promotional campaigns is mentioned more by residents of El Hierro and they younger Canarians. Meanwhile, the improvement of the tourism products on offer receives more mentions in La Palma and among the 55 and over age group. The importance of tourists greater purchasing for the residents of Lanzarote should also be noted. Compared with the previous wave, the importance given to promotional campaigns has grown and the improvement of the tourism products on offer has shrunk. Meanwhile, the main reasons mentioned by those who foresee a negative future development of tourism in the Canaries are the quality of the tourism products on offer and the competition from other tourist destinations. The economic crisis, which in the previous wave was the most mentioned cause, has disappeared from the list of main causes. While the low quality of the tourism products on offer is mentioned to a greater extent by the residents of La Gomera, the citizens of Fuerteventura cite the competition with other destinations as the main cause for the negative future development of tourism in the Canaries. The importance of the deterioration of infrastructures and the poor conservation of the natural heritage for residents of La Palma should also be noted. 55 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR The percentage of Canarians who consider tourism in the Canary Islands to be sustainable is practically the same as for those who consider it to be not very or not at all sustainable, although the result is more positive than in the previous wave. The residents of Tenerife lead the rest in considering that tourism in the Canary Islands is environmentally, culturally and socially respectful. 56 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Rating of the tourist products on offer in the Canary Islands Q12. I'm going to read out a list of aspects relating to the tourist products on offer in the Canary Islands. I'd like you to rate these aspects on a scale of 0 to 10, where 0 is Very negative and 10 Very positive. So, how would you rate...? PERCENTAGE AVERAGE Gastronomy and bars and restaurants 5,5 36,5 54,0 3,9 6.65 ABOVE AVERAGE SCORES Accommodation The nightlife 7,3 11,0 33,7 30,2 44,1 54,3 14,7 4,7 6.64 6.31 OVERALL RATING 5,6 56,7 35,0 2,8 6.02 BELOW AVERAGE SCORES Sports activities Cleanliness and conservation of the beaches Culture and leisure QuaLity of services and infrastructures 11,3 12,7 12,6 11,9 41,7 43,5 42,6 47,0 39,0 40,7 38,1 37,2 8,0 3,2 6,6 3,9 5.99 5.91 5.89 5.85 Inland / rural tourism 14,3 41,9 35,2 8,6 5.71 Level of overcrowdedness in tourist areas 27,4 42,9 25,7 4,0 4.96 Low (0 to 3) Medium (4 to 6) High (7 to 10) DK/NR On a scale of 0 to 10 Base: Entire sample (3,169 cases) 57 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Rating of the tourist products on offer in the Canary Islands Q12. I'm going to read out a list of aspects relating to the tourist products on offer in the Canary Islands. I'd like you to rate these aspects on a scale of 0 to 10, where 0 is Very negative and 10 Very positive. So, how would you rate...? HISTORICAL 2010 1st wave 2010 2nd wave Base 3,150 3,169 Gastronomy and bars and restaurants 6.75 6.65 Accommodation 6.93 6.64 The nightlife 6.46 6.31 Sports activities 5.84 5.99 Cleanliness and conservation of the beaches 5.87 5.91 Culture and leisure 5.79 5.89 Quality of services and infrastructures 5.92 5.85 Inland / rural tourism 5.65 5.71 The level of overcrowdedness in tourist areas 5.37 4.96 OVERALL RATING 6.11 6.02 Max. score On a scale of 0 to 10 Base: Entire sample (3,169 cases) 58 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Strategic matrix of tourism in the Canary Islands A satisfactory or unsatisfactory of tourism is understood to be one which is above or below (respectively) the overall rating of the tourist products on offer in the Canary Islands. SATISFACTORY To be maintained STRENGTH To be monitored - Satisfaction + LOW PRIORITY AND SATISFIED UNSATISFACTORY Not priority LOW PRIORITY AND DISSATISFIED HIGH PRIORITY AND SATISFIED WEAKNESS To invest in HIGH PRIORITY AND DISSATISFIED - Causal importance + Causal importance is the importance given by the population to the various aspects of the tourist products on offer in an unaware or unstated manner; i.e. when a respondent builds an overall image of the tourist products on offer he or she is taking into account the various ratings given to various aspects making up that overall image. These weightings are calculated using linear regression models. 59 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Strategic matrix of tourism in the Canary Islands 7,00 Accommodation STRENGTHS Gastronomy and bars and restaurants 6,50 The nightlife - Satisfaction + 6,00 5,50 Overall rating Culture and leisure SATISFACTORY ON ALERT Sports activities Cleanliness and conservation of the beaches Quality of services and infrastructures Inland / rural tourism WEAKNESSES UNSATISFACTORY 5,00 The level of overcrowdedness in tourist areas 4,50 Average 0,0% 5,0% 10,0% 15,0% 20,0% 25,0% - Causal importance + R 2 =0,976 Base: Entire sample (3,169 cases) 60 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Perception of the future development of tourism in the Canaries Q13. In your opinion, in the coming years tourism in the Canaries will develop... Very positively 6,2% Positively 28,7% 34.9% It will stay the same 43,5% Negatively 16,5% Very negatively 1,5% 18.0% DK/NR 3,6% Base: Entire sample (3,169 cases) 61 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Perception of the future development of tourism in the Canaries Q13. In your opinion, in the coming years tourism in the Canaries will develop... HISTORICAL 7,0% 6,0% 4,0% 4,0% 5,0% 3,8% 3,6% 16,0% 16,0% 23,0% 25,0% 35,0% 32,1% 34,9% DK/NR Positively The same Negatively 31,0% 30,0% 27,0% 31,0% 28,0% 42,1% 43,5% 45,0% 41,0% 53,0% 33,0% 39,0% 22,0% 18,0% 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) Positively = very positively + positively Negatively = very negatively + negatively Base: Entire sample 62 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Perception of the future development of tourism according to tourism offer rating Q13. In your opinion, in the coming years tourism in the Canaries will develop... LOW RATING OF THE OFFER (0-3) AVERAGE RATING OF THE OFFER (4-6) HIGH RATING OF THE OFFER (7-10) Base: 187 cases Base: 1.778 cases Base: 1,121 cases 37,1% 41,8% 48,0% 37,0% 47,2% 29,3% 17,9% 19,3% 13,7% Negatively The same Positively Negatively The same Positively Negatively The same Positively Base: Entire sample (3,169 cases) 63 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Reasons attributed to the perception of the development of tourism in the Canary Islands Q14/ Q15. What do you consider is the main cause of this positive development? What do you consider is the main cause of this negative development? CAUSES OF NEGATIVE DEVELOPMENT FUTURE DEVELOPMENT CAUSES OF POSITIVE DEVELOPMENT Base: Negative development 580 cases Base: 3,169 cases Base: Positive development 1,061 cases Low quality of tourism products 31,2% 6,2% Effect of tourism promotion campaigns 27,4% Competition from other tourist destinations 22,7% 28,7% Improved tourism products 23,2% Deterioration of Infrastructures 14,5% Greater purchasing power of tourists 16,8% Poor conservation of the natural heritage of the Canaries The crisis 12,6% 11,4% 43,5% Opening up of new markets Improved infrastructures 12,8% 8,7% Poor management Rising prices Lack of promotion Other DK/NR 1,8% 0,7% 0,7% 2,2% 2,3% 16,5% 1,5% 3,6% Very positively Positively Will stay the same Negatively Very negatively DK/NR Higher level of professionalization of tourism End of the crisis Good weather Other Doesn t know 5,2% 0,9% 0,7% 1,7% 2,7% 64 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Perception of the sustainability of Canary Island tourism Q16. Understanding sustainable tourism to be tourist activities which are environmentally, culturally and socially respectful, please tell me to what extent you consider tourism in the Canaries to be sustainable. A lot 11,0% 48.4% Quite a lot 37,5% Not very much 38,4% 47.1% Not at all 8,6% DK/NR 4,5% Base: Entire sample (3,169 cases) 65 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: TOURISM SECTOR Perception of the sustainability of Canary Island tourism Q16. Understanding sustainable tourism to be tourist activities which are environmentally, culturally and socially respectful, please tell me to what extent you consider tourism in the Canaries to be sustainable. HISTORICAL 7,5% 4,5% DK/NR Weak perception 40,6% 48,4% Strong perception 51,8% 47,1% 2010 1st wave 2010 2nd wave (3,150 cases) (3,169 cases) Strong perception = a lot + quite a lot Weak perception = not very much + not at all Base: Entire sample (3,169 cases) 66 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 67 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Over 60% of Canary Island citizens have no awareness of the Central Government s recently approved the labor reform. This awareness is lower in Fuerteventura and among citizens over 55, the younger respondents, and unemployed Canarians. The labor reform is not a cause of satisfaction among the Canarians, as is demonstrated by the fact that 3 out of 4 of them do not agree with the implementation of the reform (in particular among Lanzarote residents). Also, most Canarians have no confidence that the reform will raise employment levels. Those who have most confidence are the citizens living on the islands of El Hierro and La Gomera. The best known aspect of the labor reform is the lower cost of redundancies. To a lesser extent, they also mention that the reform will allow companies with financial problems to sack employees. Nine out of ten Canarians think that the Canary Islands job market suffers from the problem of unemployment. Another of the more frequently mentioned employment problems is job instability. The trend with regard to the most frequently mentioned problems of the job market in the Canary Islands is the same regardless of the segment; however, the major problems examined are most mentioned by the residents of Fuerteventura. It is also important to note that, since the second wave of 2009, the perception of the presence of these problems in the Canarian job market has been gradually declining. 68 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Meanwhile, the Canarians also express their opinion regarding the measures they would take to curb rising unemployment: In order not to lose their job, the Canarians would be willing, mostly, to do without pay rises (45.9%) and, to a lesser extent, to reduce their salary and daily working hours proportionally (19.8%). However, one out of five Canarians would not be willing to agree to any of the measures proposed. In the event of losing their job, most Canarians would be willing to look for a job, even one with lower pay and status, in order to get back to work (32.8%), or to seek work in a sector other than the one in which they had worked in previously (28.2%). The options of doing without pay rises and of looking for a job, even one with lower pay and status, are mentioned more than in the last wave. Among those who are currently in employment, there is a slightly higher percentage Canarians who feel confident of keeping their job. There is a higher level of job insecurity in Fuerteventura. The Canarians who feel secure in their job would be more willing to do without pay rises in order to keep their job, while those who are in a situation of job instability would be more willing to accept more drastic measures (various schemes involving reductions in working day and salary). 69 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Another of the measures about which the Canarians were asked their opinion is the plan to raise the retirement age of Spanish workers. In this case the position of the respondents was clear: nine out of ten Canarians do not agree with pushing back the retirement age from 65 to 67. In contrast to such an emphatic opinion, the segments who most support this measure are the younger respondents and the highest earners. Not only is the plan to raise the retirement age unwelcome among Canarians, but most of them consider that it will have a negative impact on both quality of life and job opportunities for young people. However, they do not think it will have a great impact on the resources of the Social Security system. Residents of the island of La Palma, young people, and high income households have a slightly more positive view of the impact of the measure. 70 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Awareness of the Government's recently approved labor reform Q17. The Government of Spain recently approved a labor reform. Were you aware of this? TOTAL No 62,7% Yes 37,3% Base: Entire sample (3,169 cases) 71 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Degree of agreement with the implementation of the reform of the job market Q18. Please tell me to what extent you agree with the implementation of this job market reform? Totally agree 2,2% 16.9% Agree 14,7% Disagree 31,8% 75.2% Totally disagree 43,3% DK/NR 7,9% Base: those who are aware of the labor reform (1,157 cases) 72 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Influence of the job market reform on jobless rates Q19. And to what extent do you think that this job market reform will lead to higher unemployment? A lot 1,6% 11.5% Quite a lot 9,9% Not very much 37,3% 81.4% Not at all 44,1% DK/NR 7,1% Base: those who are aware of the labor reform (1,157 cases) 73 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Awareness of the aspects of the job market which the labor reform will affect Q20. Could you tell me what aspects of the job market will be affected by this labor reform? Lower cost of redundancies 59,8% Redundancies due to financial problems 14,9% 8 days of severance pay subsidized Maximum length of fixed-term contract/ reduction of temporary contracts Full entry of temporary employment agencies in the job market Increase of retirement age Austrian model, or mutual pool of funds for severance pay Instability of employment contracts 9,5% 9,1% 7,7% 4,1% 3,3% 1,2% Freezing of pensions 1,1% Other 5,1% None 2,7% DK/NR 15,9% Base: those who are aware of the labor reform (1,157 cases) 74 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Citizens' perception of the presence of job market-related in the Canary Islands Q21. Of the following employment-related problems I'm going to read out to you, I'd like you to tell me to what extent they are present in the Canary Islands job market on a scale of 0 to 10, where 0 is Very little and 10 Very much. PERCENTAGE AVERAGE Unemployment 1,9 7,3 90,3 0,4 8.63 Job instability 3,4 17,5 77,5 1,7 7.97 Labor disputes 8,6 24,4 60,7 6,3 7.04 Salary levels 44,0 30,3 24,2 1,5 4.46 Very much (0 to 3) Averagely (4 to 6) Very little (7 to 10) DK/NR Base: Entire sample (3,169 cases) 75 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Citizens' perception of the presence of job market-related in the Canary Islands Q21. Of the following employment-related problems I'm going to read out to you, I'd like you to tell me to what extent they are present in the Canary Islands job market on a scale of 0 to 10, where 0 is Very little and 10 Very much. HISTORICAL Unemployment Job instability Labor disputes Salary levels 10 5 8,01 7,46 7,31 7,53 6,40 6,42 3,74 8,51 8,04 6,88 4,01 9,20 8,54 7,38 4,71 9,03 8,53 7,50 5,32 9,01 8,34 7,49 5,07 8,63 7,97 7,04 4,46 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) Base: Entire sample 76 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Possible measures to be adopted by Canarian citizens to curb rising unemployment MEASURES TO AVOID LOSING YOUR JOB MEASURES TO GET BACK TO WORK Q22. I'm going to read out some of the possible ways to curb rising unemployment. Which option would you be willing to accept to avoid losing your job? Q23. If you did lose your job, what would you be willing to do in order to get back to work again? Do without pay rises Reduce your salary and working hours proportionally (work fewer hours a day and earn less) 19,8% 45,9% Look for a job, even one with lower pay and status Look for work in a sector other than the one you worked in previously Look for work outside the Canary Islands 6,6% 32,8% 28,2% Not work every day of the week and take a proportional salary cut 4,3% Look for part-time work 5,4% Not work for some months of the year and take a proportional salary cut 3,1% Look for less well paid work Look for work on another island 4,4% 3,2% None of the above 21,1% Look for weekend work 1,3% None of the above 12,5% DK/NR 5,9% DK/NR 5,8% Base: Entire sample (3,169 cases) 77 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Possible measures to be adopted by Canarian citizens to curb rising unemployment HISTORICAL 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 2,902 3,063 3,060 3,150 3,169 MEASURES TO AVOID LOSING YOUR JOB Do without pay rises 19.0% 34.0% 45.0% 43.8% 45.9% Reduce your salary and working hours proportionally 13.0% 22.0% 20.0% 20.7% 19.8% Not work every day of the week and take a proportional salary cut Not work for some months of the year and take a proportional salary cut 5.0% 6.0% 3.0% 4.8% 4.3% 2.0% 2.0% 1.0% 2.9% 3.1% None of the above 47.0% 27.0% 19.0% 22.4% 21.1% MEASURES TO GET BACK TO WORK Look for a job, even one with lower pay and status - 40.0% 45.0% 29.8% 32.8% Look for work in a sector other than the one you worked in previously - 20.0% 19.0% 35.4% 28.2% Look for work outside the Canary Islands - 9.0% 4.0% 8.4% 6.6% Look for part-time work - 6.0% 7.0% 5.3% 5.4% Look for less well paid work - 2.0% 4.0% 1.7% 4.4% Look for work on another island - 5.0% 3.0% 4.4% 3.2% Look for weekend work - 1.0% 1.0% 0.7% 1.3% None of the above - 9.0% 8.0% 10.9% 12.5% Maximum % Base: Entire sample 78 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Perception of current job security among the employed population of the Canaries Q24. Understanding job security to be the assurance of keeping one's job, tell me to what extent you feel secure in your present job? Very secure Secure 5,6% 17,4% 23.0% Insecure Very insecure 3,7% 13,3% 17.0% I m not working 58,5% DK/NR 1,5% Base: Entire sample (3,169 cases) 79 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Perception of current job security among the employed population of the Canaries Q24. Understanding job security to be the assurance of keeping one's job, tell me to what extent you feel secure in your present job? HISTORICAL 0,4% 1,5% DK/NR 61,6% 58,5% Not working at present Secure 25,9% 23,0% Insecure 12,2% 17,0% 2010 1st wave 2010 2nd wave (3,150 cases) (3,169 cases) Base: Entire sample (3,169 cases) 80 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Influence of job security on the measures to be taken to avoid losing one's job Q24. Understanding job security to be the assurance of keeping one's job, tell me to what extent you feel secure in your present job? Do without pay rises 45,9% 55,0% Reduce your salary and working hours proportionally 20,3% 21,7% Not work every day of the week and take a proportional salary cut Not work some months of the year and take a proportional salary cut 4,3% 7,5% 2,7% 3,9% None of the above 15,3% 18,5% DK/NR 2,5% 2,4% Secure (743 cases) Insecure (567 cases) Base: Entire sample (3,169 cases) 81 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Degree of agreement with the increase in the retirement age in Spain Q25. Now I'd like to hear your opinion on current proposals regarding pension reform. As you know, one of the most publicized aspects of this proposed reform is the plan to increase the retirement age from 65 to 67. Please tell me to what extent you agree with this increase in the retirement age of Spanish workers? Totally agree 1,6% 8.2% Agree 6,6% Disagree 19,3% 90.2% Totally disagree 70,9% DK/NR 1,6% Base: Entire sample (3,169 cases) 82 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: JOB MARKET Impact of the increased retirement age on different areas of society Q26. In your opinion, to what extent will the increase in the retirement age have an impact on the following areas? PERCENTAGE 0,8 On the quality of life of the people 7,1 29,9 58,9 3,3 0,7 On job opportunities for young people 6,3 32,5 57,0 3,6 On the resources of the Social Security system 7,7 21,8 26,0 30,8 13,6 Very positively Positively Negatively Very negatively DK/NR Base: Entire sample (3,169 cases) 83 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 84 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SPENDING AND SAVING HABITS The Canarians dedicate the greater part of their monthly expenditure on food (42.9%). The remainder is distributed as follows: 29.3% on household expenses, 13.9% on transport, 7.7% on clothing and footwear, and 6.2% on leisure. Compared with the other islands, the citizens of Gran Canaria spend more on food, while the residents of El Hierro spend a greater percentage than others on leisure and clothing and footwear. Age is a defining socio-demographic variable in terms of spending trends: as people get older they spend more on food and less on clothing and leisure. As household income grows, the percentage spent on food is smaller and the percentage spent on clothing and leisure is higher. Certain differences can also be seen according to occupation: Canarians who are employed spend more on the household and less on food (the opposite is true of the unemployed). 85 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SPENDING AND SAVING HABITS Two out of three Canarians say they have no saving capacity. Only 4.5% say they save over 10% of their monthly income. The lowest levels of monthly saving are reported by the citizens of the island of Fuerteventura, the unemployed, and the Canarians with the lowest incomes. Saving capacity, which reached a low in the second wave of 2009, has improved slightly and is now at the same level as when the previous BaroCES measurement was taken. There is a relationship between saving capacity and consumer expenditure: as saving capacity increases, so a higher percentage of spending goes on leisure, transport, and clothing and footwear. Finally, nearly half the residents of the Canaries say they are not in debt. However it should be mentioned that 28.4% have debt repayment obligations amounting to over 20% of their income. Those who live on the island of Lanzarote, Canarians between 35 and 54 years old, and people in employment have a higher level of borrowing. 86 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SPENDING AND SAVING HABITS Level of monthly expenditure for the different areas of consumption Q27. I'm going to read out a list of areas of consumption and I'd like you to tell me the percentage of your monthly expenditure you dedicate to each one. HISTORICAL 9,0% 9,0% 7,0% 6,0% 6,0% 5,8% 6,2% 8,0% 8,0% 8,0% 7,8% 7,7% 10,0% 10,0% 12,0% 12,0% 13,2% 14,0% 13,9% 13,0% 14,0% 28,0% 29,0% 28,6% 26,0% 23,0% 28,0% 29,3% Leisure Clothes and footwear Transport Household expenses Food 44,0% 43,0% 46,0% 42,0% 45,0% 44,6% 42,9% 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) Base: Entire sample 88 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SPENDING AND SAVING HABITS Monthly saving capacity and repayment of debts MONTHLY SAVING CAPACITY MONTHLY REPAYMENT OF DEBTS AS A RATIO OF INCOME Q28. How would you describe your monthly saving capacity? Q29. How would you describe your monthly repayment of debts as a percentage of your income (by debt is meant mortgages, bank loans, credit cards, salary advances, etc.)? Has no saving capacity 66,2% Has no debts 48,0% Less than 10% of income 9,6% Less than 5% of income 16,5% Between10% and 20% of income 13,1% Between 5% and 10% of income 12,0% Between 21% and 40% of income 13,6% Over 10% of income 4,5% Between41% and 50% of income 8,6% Over 50% of income 6,2% DK/NR 0,9% Doesn t know 0,9% Base: Entire sample (3,169 cases) 89 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SPENDING, SAVING AND BORROWING HABITS Monthly saving capacity and repayment of debts HISTORICAL 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 3,016 2,890 2,902 3,063 3,060 3,150 3,169 MONTHLY SAVING CAPACITY Has no saving capacity 61.0% 65.0% 65.0% 64.0% 70.0% 65.0% 66.2% Less than 5% of income 20.0% 19.0% 18.0% 21.0% 17.0% 19.6% 16.5% Between 5 % and 10% of income 11.0% 10.0% 10.0% 9.0% 9.0% 10.3% 12.0% Over 10% of income 6.0% 6.0% 6.0% 5.0% 4.0% 4.0% 4.5% MONTHLY REPAYMENT OF DEBTS Has no debts - - - - - 46.9% 48.0% Less than 10% of income - - - - - 12.5% 9.6% Between 10% and 20% of income Between 21% and 40% of income Between 41% and 50% of income - - - - - 14.6% 13.1% - - - - - 12.9% 13.6% - - - - - 5.7% 8.6% Over 50% of income - - - - - 6.2% 6.2% Maximum % Base: Entire sample (3,169 cases) 90 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SPENDING, SAVING AND BORROWING HABITS Distribution of monthly expenditure according to saving capacity SAVING CAPACITY Food Household expenditure Transport Clothes and footwear Leisure 50 44,4% 43,0% 37,6% 34,5% 30,3% 27,2% 27,5% 25,3% 0 13,7% 13,8% 10,2% 8,5% 6,8% 9,9% 7,4% 4,8% 16,0% 14,8% 13,3% 10,9% Has no saving capacity Less than 5% of income Between 5% and 10% of income Over 10% of income (2,014 cases) (570 cases) (398 cases) (156 cases) Base: Entire sample (3,169 cases) 91 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SPENDING, SAVING AND BORROWING HABITS Distribution of monthly expenditure according to debt DEBT Food Household expenditure Transport Clothes and footwear Leisure 50 45,7% 25,1% 41,4% 42,2% 27,1% 29,8% 41,1% 34,5% 38,0% 37,4% 38,8% 37,2% 16,9% 13,5% 14,2% 14,0% 13,3% 13,5% 0 9,4% 8,3% 8,1% 7,4% Has no debt 8,0% Less than 10% of income 6,5% 6,0% 4,5% Between 10% and 20% of income Between 21% and 40% of income 5,3% 2,4% Between 41% and 50% of income 5,9% 4,7% Over 50% of income (1.517 cases) (340 cases) (435 cases) (407 cases) (253 cases) (181 cases) Base: Entire sample (3,169 cases) 92 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 93 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SOCIAL EXCLUSION, INEQUALITY AND POVERTY From the point of view of Canary Island residents, the most common cause for social exclusion in the autonomous community is poverty. To a lesser extent residents believe that social exclusion in the Canary Islands exists due to citizens sexual orientation or religion. Poverty is mentioned most by citizens of Tenerife. This same segment also believe to a greater extent than others that there are situations of social exclusion due to racism/xenophobia and religion in the Canary Islands The older the people, the greater is the perception of situations of social exclusion in the Canary Islands. However, with the exception of social exclusion due to religion, there is less perception of situations of social exclusion than in the previous wave. Also, with regard to the problem of poverty, which peaked in the first wave of 2009, we can see a gradual but steady downward trend in the waves that followed. 94 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SOCIAL EXCLUSION, INEQUALITY AND POVERTY Citizens perception regarding the most common situations of social exclusion in the Canary Islands Q30. Please tell me to what extent you think that the following situations are present in Canarian society Use a scale of 0 to 10 where 0 is Very little and 10 Very much.. PERCENTAGE AVERAGE Poverty 7,0 25,7 66,5 0,8 7.08 Inequality due to gender 19,4 39,2 37,6 3,9 5.65 Racism / xenophobia 28,2 40,4 29,0 2,4 5.00 Social exclusion due to sexual orientation 37,7 34,3 22,7 5,4 4.40 Social exclusion due to religion 41,4 32,3 20,4 5,9 4.11 Low (0 to 3) Medium (4 to 6) High (7 to 10) DK/NR On a scale of 0 to 10 Base: Entire sample (3,169 cases) 95 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: SOCIAL EXCLUSION, INEQUALITY AND POVERTY Citizens perception regarding the most common situations of social exclusion in the Canary Islands Q30. Please tell me to what extent you think that the following situations are present in Canarian society Use a scale of 0 to 10 where 0 is Very little and 10 Very much.. HISTORICAL 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave Base 3,016 2,890 2,902 3,063 3,060 3,150 3,169 Poverty 6.43 6.19 6.95 7.45 7.37 7.27 7.08 Inequality due to gender 5.98 5.61 5.84 6.15 5.84 6.09 5.65 Racism / xenophobia 3.76 3.58 3.72 3.53 3.51 5.42 5.00 Social exclusion due to sexual orientation 4.66 4.28 4.48 4.24 4.11 4.65 4.40 Social exclusion due to religion 5.49 5.22 5.29 5.00 4.91 3.99 4.11 Max. score On a scale of 0 to 10 Base: Entire sample 96 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 97 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: IMMIGRATION In general, the perception regarding immigration from other countries is rather negative (3.82 out of 10). Lanzarote residents, older citizens and the unemployed hold the most negative opinions. Citizens perception in this respect is more negative than in the previous wave. One out of four Canarians considers that immigrant workers are necessary in the Canary Islands. This belief is more common in the case of: Citizens of the island of El Hierro The youngest population segment Those in work The higher the household income is 98 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: IMMIGRATION Perception of the benefit that immigration brings to the Canary Islands Q31. In general terms, how beneficial do you think immigration from other countries is for the Canary Islands? Use a scale of 0 to 10 where 0 is Very negative and 10 Very positive. RATING 44,3% 38,4% 15,7% 1,7% Negative Neutral Positive DK/NR (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 3,82 0 5 10 On a scale of 0 to 10 Base: Entire sample (3,169 cases) 99 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: IMMIGRATION Perception of the benefit that immigration brings to the Canary Islands Q31. In general terms, how beneficial do you think immigration from other countries is for the Canary Islands? Use a scale of 0 to 10 where 0 is Very negative and 10 Very positive. HISTORICAL 10 5 4,48 4,28 3,90 3,34 4,12 3,70 3,82 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 100 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: IMMIGRATION Need of immigrant workers in the Canary Islands Q32. Do you think immigrant workers are necessary in the Canary Islands? TOTAL Doesn't know 4,0% No answer 0,5% Yes 24,4% No 71,1% Base: Entire sample (3,169 cases) 101 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: IMMIGRATION Need of immigrant workers in the Canary Islands Q32. Do you think immigrant workers are necessary in the Canary Islands? HISTORICAL - % yes 100 50 46,0% 35,0% 30,0% 26,0% 23,0% 23,9% 24,4% 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) Base: Entire sample 102 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 103 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: EDUCATION AND FAMILY The citizens of the Canaries give a borderline pass mark to the degree of reconciliation between work and family life in Canarian society (5.09 out of 10). It should be noted that the residents of the island of El Hierro declare themselves to be most satisfied the degree of reconciliation. If we look at past scores we see that the level of satisfaction has dropped by nearly a point compared to the first wave of 2010. 104 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: EDUCATION AND FAMILY Satisfaction with the degree of reconciliation between work and family life in Canarian society Q33. How would you rate the current degree of reconciliation between work and family life in Canarian society? Use a scale of 0 t 10 where 0 is Very low and 10 very high'. RATING 43,9% 23,6% 26,7% 5,9% Low Medium High DK/NR (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 5,09 0 5 10 On a scale of 0 to 10 Base: Entire sample (3,169 cases) 105 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: EDUCATION AND FAMILY Satisfaction with the degree of reconciliation between work and family life in Canarian society Q33. How would you rate the current degree of reconciliation between work and family life in Canarian society? Use a scale of 0 t 10 where 0 is Very low and 10 very high'. HISTORICAL 10 5,68 5,88 5,44 6,08 5,91 5,09 5 0 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 106 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 107 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE The opinion held by Canarians regarding the political situation of the Canary Islands is rather negative (3.48 out of 10). The most critical segments are residents of Lanzarote, older citizens, those who live in municipalities of over 100,000 inhabitants, those who feel insecure in their jobs, and those of a left-wing ideology. There continues to be an optimistic trend regarding the political situation, compared with the minimum rating given in the second wave of 2009, although the upward trend is rather modest. Half of the citizens of the Canaries think that a year from now the political situation will be the same as it is now. This moderate optimism represents an improvement over the outlook that the Canarians had in the previous two waves. As well as rating the political situation in the Canaries negatively, the citizens consulted showed little interest in politics (3.59 out of 10), particularly: The residents of the island of Fuerteventura Those not working at present Those of the political centre It should be noted that the level of interest is practically unchanged since the last wave. 108 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE The citizens of the Canaries are not satisfied with the legislation of the Canarian Government led by the coalition between Coalición Canaria and PP (3.57 out of 10). The most dissatisfied are residents of Lanzarote, those aged between 35 and 54, those who rate the political situation in the Canaries negatively, and those who are politically left wing. However, neither does the performance of the main opposition party receive a satisfactory rating (PSOE: 3.42 out of 10). Citizens of Lanzarote, residents in municipalities with fewer than 10,000 inhabitants, those who are unhappy with the political situation, and right-wing citizens are the segments who are most critical of the performance of the opposition party. With regard to the historical longer term trend (yearly averages), and in spite of the slight increase in the rating of the last wave, there is a gradual but steady downward trend in the rating since the first barometer in 2007 for the performance of both the government and the opposition. 109 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Rating of the political situation actual of the Canary Islands Q34. And referring now to the general political situation in the Canary Islands, how would you rate it? Use a scale of 0 to 10 where 0 is 'Very bad' and 10 is 'Very good'. RATING 45,3% 42,0% 5,9% 6,8% Bad Fair Good DK/NR (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 3,48 0 5 10 On a scale of 0 to 10 Base: Entire sample (3,169 cases) 110 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Rating of the political situation actual of the Canary Islands Q34. And referring now to the general political situation in the Canary Islands, how would you rate it? Use a scale of 0 to 10 where 0 is 'Very bad' and 10 is 'Very good'. HISTORICAL 10 5 4,22 4,00 3,77 3,44 3,07 3,16 3,48 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 111 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Perception of the trend shown by the political situation in the Canaries Q35. And do you think that a year from now the political situation in the Canary Islands will be better, the same, or worse than now? HISTORICAL 21,0% 14,0% 8,0% 12,0% 9,0% 7,2% 8,8% 13,0% 11,6% 12,0% 12,8% 12,0% 12,0% 22,0% DK/NR Better The same Worse 34,0% 30,0% 37,0% 44,0% 49,2% 50,1% 43,0% 22,0% 42,0% 45,0% 33,0% 34,0% 32,0% 28,3% 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) Base: Entire sample 113 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Contrast analysis: perception of the current political situation vs. future perception Q34. And referring now to the general political situation in the Canary Islands, how would you rate it? Use a scale of 0 to 10 where 0 is 'Very bad' and 10 is 'Very good'. Q35. And do you think that a year from now the political situation in the Canary Islands will be better, the same, or worse than now? CURRENT POLITICAL SITUATION IN THE CANARIES FUTURE PERCEPTION Bad Fair Good 18.0% 8.3% 0.9% 21.1% 24.5% 2.8% 3.6% 6.9% 1.8% Disillusioned pessimists (39.1%) Unconcerned pessimists (32.8%) Disillusioned optimists (3.6%) Unconcerned optimists (6.9%) Confident pessimists (0.9%) Confident optimists (4.6%) Unclassified (11.9%) 11.9% Base: Entire sample (3,169 cases) 114 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Level of interest in politics Q36. How would you describe your level of interest in politics? Use a scale of 0 to 10 where 0 is Very low and 10 Very high. LEVEL OF INTEREST 48,6% 33,4% 16,1% 1,9% Low Medium High DK/NR (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 3,59 0 5 10 On a scale of 0 to 10 Base: Entire sample (3,169 cases) 115 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Level of interest in politics Q36. How would you describe your level of interest in politics? Use a scale of 0 to 10 where 0 is Very low and 10 Very high. HISTORICAL 10 5 3,57 3,77 3,37 3,41 3,53 3,18 3,59 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 116 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Contrast analysis: perception of the current political situation vs. interest in politics Q34. And referring now to the general political situation in the Canary Islands, how would you rate it? Use a scale of 0 to 10 where 0 is 'Very bad' and 10 is 'Very good'. Q36. How would you describe your level of interest in politics? Use a scale of 0 to 10 where 0 is Very low and 10 Very high. CURRENT POLITICAL SITUATION IN THE CANARIES INTEREST IN POLITICS Bad Fair Good Low 24.9% 17.3% 1.9% Medium 12.5% 18.4% 2.1% High 7.8% 6.2% 1.9% Disillusioned uninterested (24.9%) Disillusioned indifferent (12.5%) Disillusioned interested (7.8%) Unconcerned uninterested (17.3%) Unconcerned indifferent (18.4%) Unconcerned interested (6.2%) Confident uninterested (1.9%) Confident indifferent (2.1%) Confident interested (1.9%) Unclassified (7.0%) 7.0% Base: Entire sample (3,169 cases) 117 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Rating of the legislation of the current Canarian Government (Coalición Canaria and PP) Q37. How would you rate the performance of the present Government of the Canary Isles formed by the coalition between Coalición Canaria and Partido Popular? Use a scale of 0 to 10 where 0 is 'Very bad' and 10 is 'Very good'. RATING 40,6% 41,6% 6,4% 11,3% Bad Fair Good DK/NR (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 3,57 0 5 10 On a scale of 0 to 10 Base: Entire sample (3,169 cases) 118 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Rating of the legislation of the current Canarian Government (Coalición Canaria and PP) Q37. How would you rate the performance of the present Government of the Canary Isles formed by the coalition between Coalición Canaria and Partido Popular? Use a scale of 0 to 10 where 0 is 'Very bad' and 10 is 'Very good'. HISTORICAL 10 5 4,38 4,24 3,99 4,02 3,67 3,57 3,22 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 119 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Rating of the performance of the main opposition party (PSOE) Q38. And how would you rate the performance of the Partido Socialista de Canarias, the main opposition party? Use a scale of 0 to 10 where 0 is 'Very bad' and 10 is 'Very good'. RATING 41,0% 35,9% 5,8% 17,3% Bad Fair Good DK/NR (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 3,42 0 5 10 On a scale of 0 to 10 Base: Entire sample (3,169 cases) 120 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Rating of the performance of the main opposition party (PSOE) Q38. And how would you rate the performance of the Partido Socialista de Canarias, the main opposition party? Use a scale of 0 to 10 where 0 is 'Very bad' and 10 is 'Very good'. HISTORICAL 10 5 4,69 4,26 4,00 4,02 3,21 3,42 3,05 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 121 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: POLITICAL SITUATION AND POLITICAL CULTURE Historical comparison of the ratings of the main political parties of the Canaries HISTORICAL Present government (Coalición Canaria & PP) Opposition (PSOE) 10 5 4,69 4,38 4,26 4,24 4,00 3,99 4,02 4,02 3,67 3,22 3,57 3,21 3,05 3,42 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 122 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Quality of life Problems of the Canary Islands Services and public policies Tourism sector Job market Spending, saving and borrowing habits Social exclusion, inequality and poverty Immigration Education and family Political situation and political culture Economic situation 123 Barometer BAROMETER of public OF PUBLIC opinion OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION The economic situation is another aspect which does not escape from criticism by the Canarians; they give it a score of 3.35 on a scale of 10. The lowest ratings are given by the citizens of Lanzarote, those aged between 35 and 54, those living in municipalities with over 100,000 inhabitants, and the unemployed. As occurs with the political situation, the upward trend in the previous wave is maintained (although the ratings are low; under 5). The outlook regarding the economic situation of the Canary Islands is not positive: 77% consider that next year the situation will either remain the same or worsen). The residents of Tenerife form the most pessimistic segment, while La Palma has the highest percentage of citizens who predict an improvement in the economic situation in the coming year. However, in this wave of the BaroCES the percentage of pessimistic answers regarding the future of the economic situation has shrunk compared to the results of the previous wave. As in the previous wave, we see how the current economic crisis has had a major impact on Canarian society: three out of every four citizens believe the present crisis is affecting them to a great extent. The impact is greater in the case of citizens of El Hierro, those living in municipalities of 50,001 to 100,000 inhabitants, and those aged between 35 and 54. 124 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION Rating of the current economic situation of the Canary Islands Q39. How would you rate the current economic situation of the Canary Islands? Use a scale of 0 to 10 where 0 is Very bad and Very good. RATING 50,1% 43,7% 3,3% 2,8% Bad Fair Good DK/NR (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 3,35 0 5 10 On a scale of 0 to 10 Base: Entire sample (3,169 cases) 125 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION Rating of the current economic situation of the Canary Islands Q39. How would you rate the current economic situation of the Canary Islands? Use a scale of 0 to 10 where 0 is Very bad and Very good. HISTORICAL 10 5 4,53 3,88 3,71 3,16 2,74 3,03 3,35 0 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) On a scale of 0 to 10 Base: Entire sample 126 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION Perception of how the economic situation of the Canary Islands will develop Q40. And do you think that a year from now the economic situation of the Canary Islands will be the better, the same or worse than now? Worse 30,8% DK/NR 5,5% Better 17,5% The same 46,2% Base: Entire sample (3,169 cases) 127 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION Perception of how the economic situation of the Canary Islands will develop Q40. And do you think that a year from now the economic situation of the Canary Islands will be the better, the same or worse than now? HISTORICAL 15,0% 14,0% 6,0% 6,0% 3,0% 2,0% 3,2% 5,5% 12,0% 13,0% 23,0% 17,4% 17,5% 33,0% 25,0% 24,0% DK/NR Better The same Worse 36,0% 32,0% 38,0% 42,9% 46,2% 57,0% 57,0% 35,0% 32,0% 37,0% 36,6% 30,8% 2007 2008 1st wave 2008 2nd wave 2009 1st wave 2009 2nd wave 2010 1st wave 2010 2nd wave (3,016 cases) (2,890 cases) (2,902 cases) (3,063 cases) (3,060 cases) (3,150 cases) (3,169 cases) Base: Entire sample 128 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION Contrast analysis: perception of the current economic situation vs. the future perception Q39. How would you rate the current economic situation of the Canary Islands? Use a scale of 0 to 10 where 0 is Very bad and Very good. Q40. And do you think that a year from now the economic situation of the Canary Islands will be the better, the same or worse than now? PRESENT ECONOMIC SITUATION IN THE CANARIES FUTURE PERCEPTION Bad Fair Good 7.4% 9.0% 0.8% 19.4% 24.0% 2.0% 21.2% 8.7% 0.5% Disillusioned pessimists (26.8%) Unconcerned pessimists (33.0%) Disillusioned optimists (21.2%) Unconcerned optimists (8.7%) Confident pessimists (0.8%) Confident optimists (2.5%) Unclassified (7.1%) 7.1% Base: Entire sample (3,169 cases) 129 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION Impact of the current economic crisis on Canarian society Q41. Please tell me to what extent you are affected by the crisis that the country is experiencing. A lot 34,5% 75.5% Quite a lot 41,0% Not very much 17,7% 24.3% Not at all 6,6% No answer 0,3% Base: Entire sample (3,169 cases) 130 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION Impact of the current economic crisis on Canarian society Q41. Please tell me to what extent you are affected by the crisis that the country is experiencing. HISTORICAL 0,1% 0,3% 23,7% 24,3% NR Minor impact Major impact 76,2% 75,5% 2010 1st wave 2010 2nd wave (3,150 cases) (3,169 cases) Base: Entire sample (3,169 cases) 131 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

BAROMETER OF PUBLIC OPINION: ECONOMIC SITUATION Contrast analysis: impact of the crisis vs. future perception of the economic situation Q41. Please tell me to what extent you are affected by the crisis that the country is experiencing. Q40. And do you think that a year from now the economic situation of the Canary Islands will be the better, the same or worse than now? HOW IS THE CRISIS AFFECTING YOU WHAT WILL THE ECONOMIC SITUATION OF THE CANARIES BE LIKE A YEAR FROM NOW Not at all Not very much Quite a lot A lot 1.5% 4.3% 12.7% 12.3% 3.3% 8.5% 18.6% 15.8% 1.3% 3.9% 7.4% 4.8% 5.5% Born optimists (12.2%) Reasoned optimists (17.1%) Affected pessimists (34.4%) In free fall (25.0%) Unaffected pessimists (5.7%) Unclassified (5.5%) Base: Entire sample (3,169 cases) 132 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Health services in the Canaries Political participation Autonomous politics 133 Current issues BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Health services in the Canaries Political participation Autonomous politics Current issues 134 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Over half of the population of the Canaries (51.7%) rates the healthcare services of the Canary Islands positively. The most critical in this respect are the residents of Fuerteventura and Tenerife. Meanwhile, the residents of La Palma and the residents of municipalities with smaller populations have the most positive perception of healthcare services in the Canary Islands. The people of the Canaries rate primary healthcare services best, followed by hospital care services, while the emergency services receive the highest percentage of negative opinions. Note the good rating received from the residents of La Palma and the older Canarians in respect of all four healthcare services examined: primary care, specialty care, hospital care and emergency care. Conversely, the residents of Fuerteventura give the worst ratings to the various public healthcare services of the Canary Islands. In general, the primary care services contribute most to the citizens satisfaction with the public health service. However, certain interesting results arise if we break the population down by age: For the younger and the older Canarians the specialty care services are more important to their satisfaction. For the Canarians aged between 35 and 54 the emergency services contribute most to their satisfaction with the public health system. 135 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Given the choice, Canarian citizens would prefer a public facility rather than a private one when it comes to using one of the four healthcare services examined. However, in the case of specialty care services the preference levels are practically identical. The residents of Fuerteventura have a greater preference for private healthcare services, although for specialty care a greater percentage would opt for a private facility, as would the residents of Lanzarote, La Gomera and El Hierro. If we analyze the aspects which characterize the public health service, it is the healthcare staff, the facilities, and the equipment and medical material which are best rated by the population of the Canaries. Conversely, nearly eight out of ten Canarians have a poor opinion of the waiting lists, which is by far the worst rated aspect of the public health system. While the residents of Gran Canaria are more satisfied with all healthcare infrastructure-related aspects, the Canarians of La Palma give their highest ratings to the staff. In terms of age groups, it is the older Canarians who are more satisfied with the various aspects that characterize the public health system. The population of the Canaries are very reluctant to paying part of the healthcare cost for each of their visits to the doctor in order to improve the quality of the healthcare service and shorten waiting lists. The segments who most disagree with this hypothetical measure are the residents of Fuerteventura, the older residents, the unemployed, and Canarians with high incomes. 136 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Overall rating of the public health services of the Canary Islands Q42. Please tell me how you would rate the public health services of the Canary Islands. Very good 3,8% 51.7% Good 48,0% Bad 35,9% 47.1% Very bad 11,3% DK/NR 1,2% Base: Entire sample (3,169 cases) 137 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Rating of the various public healthcare services of the Canary Islands Q43. And, more specifically, what is your opinion of the following public healthcare services? PERCENTAGE Primary healthcare service 8,1 61,6 24,0 4,8 1,4 Specialty care service 4,9 51,3 30,8 10,0 2,9 Hospital care services 5,9 58,2 25,7 7,0 3,3 Emergency healthcare services 4,5 49,2 30,8 13,4 2,2 Very good Good Bad Very bad DK/NR Base: Entire sample (3,169 cases) 138 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Contribution of the various services to people's satisfaction with the public health system Q42. Please tell me how you would rate the public health services of the Canary Islands. Q43. And, more specifically, what is your opinion of the following public healthcare services? ACCORDING TO AGE OF RESPONDENT R 2 = 0.951 R 2 = 0.952 R 2 = 0.950 R 2 = 0.952 32,4% Primary services 31,1% 25,3% 28,6% Specialty services 28,2% 30,8% 24,7% 29,8% Hospital services 20,5% 17,8% 14,8% 17,7% 18,9% Emergency services 20,7% 35,5% 23,7% TOTAL From 16 to 34 From 35 to 54 Over 54 139 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Choice of the type of healthcare according to the service required Q44. If you or a member of your household had to use a healthcare service and you could choose, would you go to a public or private facility to receive? PERCENTAGE Primary care 58,2 39,1 2,7 Specialty care 48,8 48,5 2,7 Hospital care 58,0 39,2 2,9 Emergency care 56,3 40,7 3,0 Public Private DK/NR Base: Entire sample (3,169 cases) 140 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Rating of the various aspects characterizing public health Q45. Returning to the public health system, I'm going to read out a list of aspects of the public health system and I'd like you to rate each of them according to the opinion you have of them. PERCENTAGE Healthcare staff (doctors, nurses, etc.) 9,9 67,6 17,5 3,0 2,0 Facilities 7,1 70,2 17,9 3,01,9 Equipment and medical material 7,5 69,1 16,4 2,7 4,3 Laboratory and diagnostic tests 6,4 67,9 16,5 3,3 5,8 Non-medical staff (administration, reception,...) 5,4 65,6 21,6 3,6 3,8 Social assistance staff (educators, social workers, etc.) 6,2 63,1 16,4 4,0 10,2 Appointment system 9,7 52,5 23,7 12,1 2,0 Waiting list 0,8 16,4 36,5 42,8 3,6 Very good Good Bad Very bad DK/NR Base: Entire sample (3,169 cases) 141 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Strategic matrix public healthcare in the Canary Islands 3,20 - Satisfaction + 3,00 2,80 2,60 Overall rating 2,40 2,20 Laboratory and diagnostic tests Equipment and medical material Social assistance staff (educators, social workers, etc.) SATISFACTORY Facilities STRENGTH Non-medical staff (administration, reception,...) Healthcare staff (doctors, nur etc.) Appointment system 2,00 1,80 Waiting list UNSATISFACTORY 1,60 1,40 0,0% 5,0% 10,0% Average 15,0% 20,0% 25,0% - Causal importance + 142 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: HEALTH SERVICES IN THE CANARIES Willingness to accept the possible partial funding of the public health system by its users Q46. Given the difficulties the State is having to fund healthcare services, various measures are being considered for the purpose of improving the quality of the healthcare service and shorten waiting lists. One such measure consists of citizens bearing part of the total cost to the Healthcare System of each visit to a healthcare facility. To what extent would you be willing to accept such a measure? RATING 69,9% 21,3% 5,5% Low Medium High (From 0 to 3) (From 4 to 6) (From 7 to 10) AVERAGE RATING Average 2,07 0 5 10 Base: Entire sample (3,169 cases) 143 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Health services in the Canaries Political participation Autonomous politics Current issues 144 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION The electoral participation rate of residents of the Canaries is similar for the various elections examined (around 70%). This rate his higher in the case of: The citizens of the island of La Palma The older the respondents In municipalities with fewer than 50,000 inhabitants Also the percentage of Canarians intending to vote in the forthcoming elections of whatever kind is similar to the percentage that claimed to have voted in the previous elections (around 70%). This similarity extends even to segment level, since those with the greatest intention to vote are the residents of La Palma, the older Canarians, and those who live in municipalities with fewer than 50,000 inhabitants. The Canarians who have no intention of taking part in the next elections (whether municipal, island council, autonomous or general) mostly allege reasons consistent with political apathy (none of the candidates convinces me, I don t like politics, or I don t care who wins). Over half of the citizens of El Hierro who have no intention of voting in the next elections say that it s because they don t like politics. Around 35% of the residents of Fuerteventura who have no intention of voting say it s because they are not Spanish nationals. 145 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Meanwhile, practically half the Canarians who are thinking of voting in the next elections have not yet decided who they are going to vote for. In this respect the greatest degree of indecision is shown by: The residents of the islands of La Gomera and La Palma The younger Canarians (between 16 and 34). In general, most Canarians consider that the next elections in the Canary Islands are just as important as the previous ones. However, it should be noted that around 37% of the Canarians consulted think that the next elections are more important. Finally, when deciding which of the electoral processes held in the Canary Islands is more important, most Canarians choose the Autonomous Elections to the Canarian Parliament (41.7%), followed some way behind by the municipal elections (28.1%) and the elections to the island councils (Cabildos) (9.3%). The Autonomous Elections to the Canarian Parliament are the most important elections for residents of all the islands, except for La Gomera, El Hierro and La Palma. While the younger residents prefer the autonomous elections, the older Canarians go more for the municipal elections. Similarly, the citizens of the smaller municipalities prefer the municipal elections, while the towns and cities with a greater population prefer the autonomous elections. 146 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Political participation of the Canarians Q47. Have you ever voted in the following elections? Yes No 72,0% 70,1% 70,8% 75,0% DK/NR 27,0% 28,8% 28,0% 24,0% 0,9% In the municipal elections in the municipality where he or she lives 1,1% 1,1% 1,0% In the Island Council (Cabildo) elections In the Autonomous Elections to the Canarian Parliament In the general Elections Base: Entire sample (3,169 cases) 147 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Intention to vote in the next elections Q48. And do you intend to vote in these elections in particular.? PERCENTAGE The municipal elections in the municipality where he or she lives 51,5 18,6 8,5 13,7 7,1 0,5 The Island Council (Cabildo) elections 50,6 19,0 8,8 13,8 7,2 0,5 The Autonomous Elections of the Canarian Parliament 50,8 18,9 8,8 13,8 7,2 0,5 The General Elections 52,4 19,6 7,7 12,7 7,1 0,5 I definitely will I probably will I prbably won't I definitely won't I haven't decided yet No answer Base: Entire sample (3,169 cases) 148 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Reasons for not voting in the next municipal elections in 2011 Q49. And what are your reasons why you are not thinking of voting in the next municipal elections? Not convinced by any candidate / they're all the same 30,3% I don't like politics 25,5% I don't care who wins I don't have Spanish nationality I'm not convinced by any of the parties 11,7% 14,1% 17,2% I have no information about the candidates' proposals I am not of voting age I don't agree with the electoral system The politicians have little credibility I cannot vote I am not a registered resident I don't understand politics Other DK/NR 4,0% 3,7% 3,1% 2,9% 1,3% 1,1% 1,0% 1,7% 3,4% Base: isn t thinking of voting in the municipal elections (720 cases) 149 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Reasons for not voting in the next elections to the Island Council in 2011 Q50. And what are your reasons why you are not thinking of voting in the next Island Council (Cabildo) elections in 2011? Not convinced by any candidate / they're all the same I don't like politics I don't care who wins I don't have Spanish nationality I'm not convinced by any of the parties 30,4% 23,2% 17,2% 14,5% 13,2% I have no information about the candidates' proposals I am not of voting age I don't agree with the electoral system The politicians have little credibility I cannot vote I am not a registered resident I don't understand politics Other DK/NR 4,3% 3,5% 2,8% 2,1% 0,7% 0,6% 0,6% 2,1% 5,6% Base: isn't thinking of voting in the elections to the Island Council (735 cases) 150 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Reasons for not voting in the next autonomous elections in the Canary Islands in 2011 Q51. And what are your reasons why you are not thinking of voting in the next autonomous elections in the Canary Islands? Not convinced by any candidate / they're all the same I don't like politics I don't care who wins I'm not convinced by any of the parties I don't have Spanish nationality 31,4% 23,6% 16,4% 14,7% 14,3% I have no information about the candidates' proposals I am not of voting age I don't agree with the electoral system The politicians have little credibility I am not a registered resident I cannot vote I don't understand politics Other DK/NR 4,4% 3,1% 2,7% 2,4% 0,9% 0,8% 0,8% 1,1% 6,6% Base: isn't thinking of voting in the elections to the Canarian parliament (736 cases) 151 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Reasons for not voting in the next general elections Q52. And what are your reasons why you are not thinking of voting in the next general elections? Not convinced by any candidate / they're all the same 32,4% I don't like politics I don't care who wins I don't have Spanish nationality I'm not convinced by any of the parties 23,1% 16,3% 16,0% 12,6% I am not of voting age The politicians have little credibility I have no information about the candidates' proposals I don't agree with the electoral system I don't understand politics I cannot vote I am not a registered resident Other DK/NR 3,2% 3,1% 2,9% 2,7% 0,9% 0,4% 0,2% 1,2% 6,8% Base: isn't thinking of voting in the general elections (672 cases) 152 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Voting intention among Canarian citizens who are planning to vote in the next elections Q53/ Q54/ Q55/ Q56. And could you tell me if you have already decided on your vote for the municipal elections? And could you tell me if you have already decided on your vote for the island Council elections? And could you tell me if you have already decided on your vote for the autonomous elections? And could you tell me if you have already decided on your vote for the general elections? PERCENTAGE For the municipal elections of the municipality of his/her residence (2,177 cases) 49,4 49,9 0,7 For the Island Council elections (2,161cases) 47,7 51,7 0,6 For the autonomous elections (2,159 cases) 48,9 50,6 0,6 For the general elections (2.224 cases) 50,9 48,3 0,8 Yes, I've decided No, I haven't decided yet No answer Base: is planning to vote 153 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Importance of the next election processes in the Canary Islands compared to previous elections Q57. Regardless of whether or not you are planning to vote, please tell me for each electoral process whether you consider that the next elections in 2011 are more important than, as important as, or less important than the previous elections. PERCENTAGE For the municipal elections of the municipality of his/her residence 37,6 52,7 3,4 6,3 For the Island Council elections 35,9 54,4 3,4 6,2 For the autonomous elections 38,7 52,0 3,1 6,2 More important As important Less important DK/NR Base: Entire sample (3,169 cases) 154 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: POLITICAL PARTICIPATION Electoral processes of the Canary Islands which are most important for Canarian citizens Q58. And of the following electoral processes of the Canary Islands, which is the most important for you? DK/NR 12,0% None of them 8,9% Municipal elections of municipality of residence 28,1% Elections to the Island Council 9,3% Autonomous elections to the Canarian Parliament 41,7% Base: Entire sample (3,169 cases) 155 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

Health services in the Canaries Political participation Autonomous politics Current issues 156 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS According to the population consulted, Coalición Canaria (CC) would win most votes in the elections to the Canarian Parliament followed very closely by Partido Popular (PP). However it should be borne in mind that 47.6% of the respondents did not answer this question. Coalición Canaria would win by a larger difference in the autonomous elections according to the residents of Fuerteventura and La Palma, while PP would win by a large margin according to the citizens of Gran Canaria. When the Canarians were asked which party or coalition they thought would govern, mentions we were once again centered on the two aforementioned parties. The main options mooted were Coalición Canaria alone, a coalition between CC and PP, and Partido Popular alone. Once again it should be taken into account that 51.4% of the respondents did not answer this question. Most Canarians consider that the results of the autonomous elections will not affect in any way the various aspects of the Canary Islands: quality of public services, quality of public health, promotion of tourism, the economy, employment rate, and level of borrowing. According to the Canarians consulted, the promotion of tourism is the aspect which would most be affected positively by the result of the autonomous elections, especially according to the residents of Gran Canaria and the younger citizens. 157 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS There is no clear positioning of the various Canarian political parties. When asked to identify the party which best defends the interests of the Canary Islands, which best represents the ideas of the people, which inspires most confidence, which is best equipped to solve the unemployment problem, which has the best leaders and which is best equipped to govern, a large percentage of Canarians did not associate the attributes proposed with any party: However, it should be noted that the levels of association with the various attributes mentioned are similar for the PSOE, CC and PP, although Coalición Canaria scores slightly higher in terms of the defense of the interests of the Canary Islands. Paulino Rivero of Coalición Canaria is the best known politician among the population of the Canaries (81.7%), closely followed by José Manuel Soria of PP (76.7%). Román Rodríguez of Nueva Canarias is the third best-known politician (51.0%). While José Manuel Soria (PP) and Román Rodríguez (NC) are the best-known in Gran Canaria, Paulino Rivero (CC) and Ignacio González (CCN) are the best known in El Hierro, while José Miguel Pérez (PSOE) is better known in La Gomera. José Miguel Pérez of the PSOE receives the best overall rating from the population of the Canary Islands who say they know of this leader (5.76) and is the only politician apart from Paulino Rivero of CC (5.65) with a passmark score. While the leaders of PSOE, NC and CCN are better rated in La Gomera, the CC and PP candidates receive the highest rating in La Palma. 158 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS In the region of half the population of the Canaries consider that their island is sufficiently well represented in the Canarian Parliament. The residents of Tenerife show most satisfaction in this respect, while a greater percentage of residents of El Hierro, La Gomera and La Palma think that their island is insufficiently well represented. The percentage of Lanzarote residents who believe they are over-represented is worthy of note. The vast majority of the population of the Canaries (91.7%) are unaware of the so-called Triple Parity of the Canarian electoral system. La Gomera, El Hierro and La Palma are the islands where this feature of the Canarian electoral system is best known. Of the small population who are aware of Triple Parity, most of them (58.5%) consider that it does not ensure fair representation for all the islands. 159 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Perception of the party with most votes in the next elections to the Canarian Parliament Q59. Regardless of whether or not you are planning to vote, who do you think will get most votes in the elections to the Canarian Parliament? Coalición Canaria (CC) 20,1% Partido Popular (PP) 18,7% Partido Socialista Obrero Español (PSOE) 13,0% Other 0,7% DK/NR 47,6% Base: Entire sample (3,169 cases) 160 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Perception of the political party or coalition which will govern in the Canary Islands Q60. And which party or coalition do you think will govern in the Canary Islands? Coalición Canaria (CC) alone 10,7% Partido Popular (PP) alone 10,3% Partido Socialista Obrero Español (PSOE) alone 6,0% Coalition CC-PP 10,5% Coalition CC-PSOE 8,0% Coalition PP-PSOE 2,3% Other 0,7% DK/NR 51,4% Base: Entire sample (3,169 cases) 161 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Influence of the result of the next autonomous elections on different aspects of the Canaries Q61. And how do you think the result of the autonomous elections will effect you in terms of the following aspects of the Canary Islands? Use a scale of 0 to 10 where 0 means it will affect you negatively, 5 means that it won t affect you in any way, and 10 means it will affect you positively. PERCENTAGE AVERAGE The promotion of tourism 9,7 49,8 32,4 8,1 5.89 The quality of public services 11,6 55,6 25,3 7,5 5.58 The quality of the public health system 12,4 52,6 27,4 7,5 5.58 The economy 15,9 49,7 27,2 7,2 5.41 The level of employment 16,6 49,6 25,9 7,8 5.35 The level of borrowing 19,2 48,2 20,2 12,4 5.12 Negatively No effect of any kind Positively DK/NR On a scale of 0 to 10 Base: has an opinion on which party or coalition will govern in the Canary Islands (1,553 cases) 162 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Positioning of the different political parties in the Canaries Q62. Thinking of the political parties in the Canaries, could you tell me which, in your opinion, is PERCENTAGE The one that best defends the interests of the Canary Islands 12,1 19,5 12,4 30,9 23,0 The one that best represents the ideas of people like you 15,7 14,5 13,9 32,4 21,6 The one which inspires most confidence 15,6 14,4 13,8 35,0 19,2 The one best equipped to solve the unemployment problem 12,6 12,4 14,4 33,3 26,0 The one with the best leaders in the Canary Islands 13,2 16,4 13,0 30,4 25,7 The one best equipped to govern the Canary Islands 13,6 15,5 13,4 30,3 25,8 PSOE CC PP Nueva Canaria CCN IU Los Verdes de Canarias UPyD Canarias Other None DK/NR Base: Entire sample (3,169 cases) 163 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Awareness of the different Canarian political leaders Q63. And, in particular, could you tell me which of the following Canarian political leaders you know, if only by name? José Miguel Pérez (PSOE) 30,7% Paulino Rivero (Coalición Canaria) 81,7% José Manuel Soria (PP) 76,7% Román Rodríguez (Nueva Canarias NC) 51,0% Ignacio González (Centro Canario-CCN) 18,4% Base: Entire sample (3,169 cases) 164 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Rating of the political leaders Q64. You mentioned that you had heard of On a scale of 0 to 10 (where 0 is the lowest rating and 10 the highest), please tell me your opinion of each of them in terms of the following aspects. OVERALL RATING HONESTY MANAGEMENT SKILLS DISCUSSION SKILLS LEADERSHIP SKILLS DEFENSE OF THE INTERESTS OF THE CANARIES José Miguel Pérez (PSOE) 5.64 5.65 5.53 5.76 5.57 5.56 Paulino Rivero (Coalición Canaria) 5.08 5.03 5.03 5.32 5.12 5.10 José Manuel Soria (PP) 4.52 4.33 4.53 4.59 4.72 4.45 Román Rodríguez (Nueva Canarias NC) 4.37 4.32 4.35 4.43 4.38 4.38 Ignacio González (Centro Canario-CCN) 3.73 3.66 3.75 3.75 3.72 3.70 Base: Entire sample 165 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Degree of representation in the Canarian Parliament of the different islands Q69. As you know the Canarian Parliament is made up of 60 MPs. Of these [corresponding number of MPs] MPs are elected to represent [corresponding Island]. To what extent do you think that your island is sufficiently well represented in the Canarian Parliament? DK/NR 14,1% Over-represented 15,7% Insufficiently well represented 20,7% Sufficiently well represented 49,6% Base: Entire sample (3,169 cases) 166 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Awareness of the Triple Parity effect in the Canarian electoral system Q70. Another aspect of the Canarian electoral system is the so-called Triple Parity. Were you aware of this peculiarity of the Canarian electoral system? TOTAL Yes 8,3% No 91,7% Base: Entire sample (3,169 cases) 167 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

CURRENT ISSUES: AUTONOMOUS POLITICS Rating of the Triple Parity as a measure for ensuring a fair representation for all the islands of the Canary Islands Q71. And please tell me, to what extent do you think that the Triple Parity system ensures a fair representation for all the islands of the Canary Islands? A lot 6,5% 29.9% Quite a lot 23,4% Not very much 28,7% 58.5% Not at all 29,8% DK/NR 11,6% Base: is aware of the Triple Parity (301 cases) 168 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

169 QUESTIONNAIRE BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)

QUESTIONNAIRE 170 BAROMETER OF PUBLIC OPINION FOR THE CANARY ISLANDS 2010 (2nd wave)