Kent County Dispatch Authority. Administrative Policy Board Monday, April 28, 10:00 AM City of Wyoming 1 st Floor West Conference Room.

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Kent County Dispatch Authority Administrative Policy Board Monday, April 28, 2014 @ 10:00 AM City of Wyoming 1 st Floor West Conference Room Minutes 1. Call to Order and Roll Call by Chair Holt at 10:01 AM Members Present Curtis Holt City of Wyoming Larry Stelma Kent County Sheriff Kevin Belk Grand Rapids PD Chris McIntire Michigan State Police Mark Meijer Kent EMS Chuck Deschaine City of Grandville Dennis Hoemke Algoma Township Lee Cook City of Grandville Laura Knapp Grand Rapids FD Nate Vriesman Kent County Commissioner Mark Herald East Grand Rapids DPS Members Excused David Peterson Plainfield FD Members Absent Michael Young City of Rockford

Guests Michelle Young Matt Groesser Scott Brown Rich Houtman Brent Looman Ronald Bonneau, ENP Kent County Sheriff Kent County Sheriff Kent County Sheriff City of Kentwood Kentwood FD Executive Director 2. Public Comment - None 3. Members Excused Motion to excuse David Peterson made by McIntire Second by Knapp No Discussion Passed 11-0 4. Approval of the Agenda Motion to approve the April 28, 2014, agenda made by Herald Second by Belk No Discussion Passed 11-0 5. Approval of Minutes Motion to approve the minutes of March 24, 2014, made by Stelma Second by Deschaine No Discussion Passed 11-0 6. Financial Report - Bonneau gave the financial report for FY2014 merely explaining the new reporting formats that the Board will see month to month. The major changes are the elimination of some of the columns in the report that were duplicitous as well as the column changed from prior year totals for each line item to prior year to date totals for each line item. Bonneau explained there are few expenditures to report to date and that in the future we will report the expenditures from fund balance for capital projects of the Authority.

7. Voucher of Bills (Motion to Authorize Expenditures and Disbursements as Attached) 8. Finance Committee Report - Bonneau made the presentations on the following items: a. FY2013 Budget Review & Rehmann Audit Bonneau went over the final FY2013 budget report and emphasized that the income realized from State 911 surcharge which had been budgeted at $920,000 was actually $972,336 which was $52,236 higher than budgeted and the Finance Committee believes this income derived from this source has been increasing in the past two years due to the collection of pre paid wireless fees and the State distribution of the those funds. Additionally, he reported that the income from Kent 911 surcharge which was budgeted at $3,040,000 was actually $2,933,615 a decrease of $106,384 from what was anticipated. The decrease in Kent County 911 surcharge as well as the decrease realized from investments income netted the Authority $3,891,531 in actual income when the Authority had anticipated income for the year at $3,978,200 a difference of $86,668. However, the expenditures for the year were budgeted at $4,421,150 when they were actually only $3,002,606 thus the Authority ended the year in the black by $888,935 when in FY2012 the Authority ended the year in the black by $565,377. Bonneau went on to explain that the Authority had planned on accepting the Rehmann audit but due to some exceptions that Rehmann found and the Authority wished to clarify through meetings with Rehmann that the final report on the audit was not printed or ready for Board action. Bonneau went on to say that the final language in the audit report was agreed to last week and the acceptance letter went out last Thursday so he expects the final audit to be on the May agenda of the Board.

b. Strategy Retreat Discussion Holt explained to the Board that the items contained within the 2007 Strategy Report have been accomplished by the Authority and the Executive Committee recommends, and he agrees, that a new strategy session should be convened to talk about Authority issues going forward, as well as enhanced shared technology concerns. Additionally, the Board needs to sign new Call Handling Agreements with the PSAPs which expire in June of 2015. He believes that discussions as part of the strategy may have direct impact on the new Call Handling Agreements and believes that the Strategy Session will develop items that are contained within those new agreements or have an impact on the cost of those agreements to the Authority. The Board agreed that a new Strategy Session is required to define the role and scope of the Authority going forward. Curtis advised the Board that the Strategy Session / Workshop will be an All Day workshop to be held in lieu of the Administrative Policy Board meeting, on September 22, 2014 at a location determined by the Executive Director from 9 AM 5 PM with the Authority purchasing a working lunch for the Board. c. PSAPs Call Handling Contract Extension Discussion Curtis explained that in light of the previous item that he suggests the Authority present a six month extension of the current Call Handling Agreement (through December 2015) to Grand Rapids and Kent County for their review and approval. Bonneau interjected that this extension serves additional purposes in addition to the Strategy Workshop, in that it puts the Call Handling Agreements on the same fiscal year as the Authority, and it allows ample time after the Strategy Workshop and the resulting recommendations for the KCDA Finance Committee to prepare the FY2016 budget with both the new Call Handling and Strategy decisions in mind when they begin the FY2016 budget development in June of 2015. Chief Belk suggested a year and a half extension due to some contract language with the telecommunicators in Grand Rapids about outsourcing of dispatch services and he was concerned that the Strategy Workshop

could impact that collective bargaining agreement. The Board decided that it was most appropriate for the six month extension at this time and the Board directed the Executive Director to work with the Authority attorney to draft an extension to the current Call Handling Agreement for a six month extension, through December of 2015 and bring the draft language to the Board for review next month. 9. Annual Report to the Participating Agencies Bonneau reported to the Board that Curtis had made the Annual Report to the County Board on April 24 th and pursuant to the Enabling Agreement KCDA is making a report to the participating agencies on Tuesday, May 13 th at 4:30 PM at the Kent County Sheriff s training room and they are all invited, as well as theirs guests to attend he briefing which will be followed by a presentation on P1 CAD reporting capabilities. 10. Replacement of HP backroom equipment for CAD system Bonneau provided the Board with information on the progress he and the PSAP team have made in regards to this issue and he expects to be able to provide a rationale and recommendation to the Board in May. Several questions were asked about the process and how it impacts CAD services and they were answered to the Board s satisfaction. 11. Approval of Joining MiDeal Bonneau explained to the Board that if KCDA wishes to take advantage of prices for equipment using MiDeal which has already taken various items through the bid process, that the Authority must join MiDeal and pay an annual fee for that membership. He advised that he had already made application to MiDeal to determine the Authority s eligibility to join MiDeal and learned the Authority is allowed to join. He further advised he has not taken any further steps to join and that the Agreement with MiDeal is the agenda item on today s agenda as well as the first year s annual fee. Curtis added that most municipalities are familiar with MiDeal and make many of their purchases thought the state procurement process used by MiDeal and that he recommends passage of the resolution.

Resolution #15 042814 to join MiDeal for the procurement of equipment for the Authority using the State of Michigan cooperative bidding program with an annual fee of $180.00 and authorizing the Executive Director to sign the MiDeal Member Agreement made by Hoemke Second by Cook No Discussion Passed 11-0 12. Replacement of CAD workstations in GR and KC Bonneau explained that the replacement of CAD workstations at both Grand Rapids and Kent County is part of the contractual obligations of the Authority per the Call Handling Agreements and that this item was scheduled for replacement this fiscal year and the funds are contained within the obligated fund balance. He also stated that the Board had previously agreed to purchase HP hardware which was the recommended hardware provider by Motorola for P1 CAD applications. He further stated that KCDA had requested a quote from both Motorola and HP through MiDeal and had received same. However, he explained that the recommended quote by HP through MiDeal that was in the Board packets has been corrected to reflect an additional item that had to be added (an additional Graphics Card). Bonneau explained that the original Build of Materials (BOM) was supplied to the Authority by email from Motorola in early March and the specifications for the HP workstations and monitors were supplied in that email The BOM was used to obtain quotes from Motorola and HP though MiDeal. The quotes received from Motorola was $140,000 and from HP through MiDeal was $86,651.16 thus the recommendation for approval was for the workstations to be purchased from HP using MiDeal pricing and that quote was included in the Board packet sent out last Thursday at noon. However, the Executive Director and the two PSAP managers had a followup meeting with Motorola on the server project that afternoon at 3:30 PM. In that later meeting the Executive Director noticed the specifications contained in the server replacement quote was different from the specifications for workstations in the BOM provided by

Motorola. The BOM had stated only one (1) Graphic card was required in the specifications while the specification in the new server agreement stated that two (2) graphics cards were required. Bonneau and the PSAP team questioned Motorola about this disparity and were told the BOM was incorrect, that two Graphic cards are required in each workstation. This change resulted in Bonneau re-contacting the HP vendor (through MiDeal) and requesting the reissue a corrected quote for the workstations with two Graphic Cards. That quote was received late Friday. Bonneau asked the Board to approve the new amount of $93,111.54 instead of the amount of $86,651.16. The Board concurred with the corrected amount. Resolution # 16 042814 to approve the MiDeal quote as provided by EDS for 38 CAD Workstation Computers and 114 CAD monitors to replace and upgrade CAD workstations at Grand Rapids and Kent County PSAPs at a cost of $93,111.54 and to authorize the Executive Director to execute the Purchase Order for aforementioned items made by Deschaine. Second by Stelma Discussion There were several items talked about during the discussion which included: i. What prompts an agency to recommend replacement of the current machines with new machines when the current machines are only a few years old? 1. The computers of this nature run 24 hours a day, every day and the likelihood of failure increases with each year they are in use. Since we run mission critical systems we want to ensure we do not experience failures so it is prudent to replace them before failures materialize. 2. The new computers will run Windows 7 unlike the current models on Windows XP and the new computers will process information faster and more efficiently since they are upgraded from the current models.

3. No empirical data exists that dictates when they should be replaced, it is more a matter of experience of failures and the fact that the new PremierOne CAD software is designed to run on newer, more powerful workstations and we believe that performance in the 9-1-1 setting is imperative to providing the correct level of service to the citizen. ii. What will be done with the old computers when they are taken out of service? 1. The Authority has in place a disposal policy for property the Authority owns which dictates that an item (at the time they are taken out of service) with a worth of under $1,000 (which this machines will fall into) must have their hard drives wiped clean of data and when the Authority is satisfied that this has been done, can dispose of them using either or both of two methods: they can offer them for sale to a public safety agency or an employee of a public safety agency (first come first served) OR they can give them to non-profit group. 2. Michelle stated that any workstation that contains CJIS information must have the hard drives wiped clean per instructions required by CJIS which often time makes those computers un saleable. b. Passed 11-0 13. KCDA Logo Redesign Bonneau showed the Board two designs for the new KCDA logo. Neither design was approved although design two had the most positive comments. The Board wanted to see a color scheme, a less busy look and an example of the design on letterhead. Tabled, no actions. 14. SNC Report Matt Groesser reported to the Board that he is submitting the annual 9-1-1 report to the State this year and has the report substantially completed and is just waiting for the final auditing numbers from KCDA, which

the ED has requested from Rehmann. The Board asked that a copy of the report be tendered to the Board. The SNC report will be included in the May agenda. 15. TAC Reports (Young and Chadwick) a. Motorola CAD Phase II Discussion Matt Groesser told the Board they are beginning to plan the implementation of release 3.3.1 version of PremierOne CAD this spring. Additionally, the PSAPs have begun to work on the various interfaces required in Phase II of the CAD project, notably the DECCAN, Ambulance CAD-CAD and the interface with the MSP. They cannot supply time lines for those projects at the time. Bonneau interjected that all of these projects aforementioned by Matt are highly dependent upon third parties working with both the PSAPs and Motorola to accomplish Phase II and that they will make a more complete report at the May meeting of the Board. b. Excelis C4i Radio Project Karen supplied a written report to the Exec Director in which she stated that GR has completed their installation and cutover of the new IP radio system and have had some minor glitches but are using the system daily. Matt Groesser reported that the County is scheduled to go live on the new Excelis system on April 30 th. He further reported that he is concerned about some issues that remain but is confident they have the right resources in place to deal with them. Chief Knapp informed the Board that the total project costs are well below the federal allocation, so the GR FD has requested a modification to the original grant purpose so the funds can be used for supplemental projects. The Exec Director stated that he had spoken to the Chief about these supplemental pieces of equipment for individual agencies and both agreed that the KCDA matching funds will not be used for these supplemental purposes, so the entire $499,000 match the Authority authorized will not be used. Chief Knapp also reminded everyone that all invoices MUST be presented to the grant administrator, Karen Chadwick before the COB on May 15 th. 16. Update and Progress Report from Executive Director: Nothing Further

17. Miscellaneous None Respectfully submitted Ronald Bonneau, ENP Executive Director Upcoming Meetings (www.kent911.org) KCDA Executive Committee Meeting May 12, 2014 at 10 AM City of Wyoming, Manager s Conference Room KCDA Administrative Policy Board Meeting Monday, May 19, 2014 at 10:00 AM (Due to Memorial Day) City of Wyoming First Floor West Conference room Misc Income to Authority Life Ambulance $14,347.00 EMD Assignment Fee Rockford Ambulance $13,490.00 EMD Assignment Fee 2014 Bonneau 2014 Bonneau Bills for Approval Name Purpose Amount Line Item Approval Wyoming Fiduciary April $1,000.00 801.005 Bonneau KCSO Reimbursement for Travel to FAT for Groesser $1,026.92 860.000 Bonneau KCSO Reimbursement for $533.00 860.000 Bonneau

Travel for FAT for Hutchinson PCS March 2014 $6,650.63 810.000 Curtis Kent IT GIS Support $468.46 807.000 Bonneau Matt Groesser Eric Hutchinson Karen Chadwick Motorola Van Belkum City of Grand Rapids City of Grand Rapids Wyoming State of Michigan Bonneau Wyoming Reimbursement for Travel FAT Reimbursement for Travel to FAT Airfare Advance for APCO Travel Hardware Maintenance Extension May 2014 NICE recorder Maintenance and Support Agreement $122.40 860.000 Bonneau $323.67 860.000 Bonneau $262.00 860.000 Bonneau $9,874.00 930.000 Bonneau $17,050.00 930.000 Bonneau FEMA Match $54,746.00 984.910 Bonneau FEMA Match $20,832.15 984.910 Bonneau Reimbursement for Office Equip Membership Fee MiDeal Airfare Advance for APCO Travel Reimbursement for FedEx of Priority Dispatch Software Return $57.76 727.000 Bonneau $180.00 956.000 Bonneau $409.00 860.000 Curtis $80.14 740.001 Bonneau