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Agenda Date: 1/16/08 Agenda Item: VIIC STATE OF NEW JERSEY Two Gateway Center Newark, NJ 07102 www.ni.qov/bpu/ CUSTOMER ASSISTANCE SHERL WILSHER, PETITIONER, v. ORDER ADOPTING INITIAL DECISION SETTLEMENT BPU DOCKET NO. ECO6100765U PUBLIC SERVICE ELECTRIC AND GAS COMPANY, RESPONDENT OAL DOCKET NO. PUC11852-2006N (SERVICE LIST ATTACHED BY THE BOARD: On October 31, 2006, Sheri Wilsher (Petitioner filed a petition with the Board disputing the bill of Public Service Electric and Gas Company (Respondent for electric services. After the filing of Respondent's answer, the Board transmitted this matter to the Office of Administrative Law (OAL for hearing and initial disposition as a contested case pursuant to N.J.S.A. 52:14-B1 m ~ and N.J.S.A. 52:14F-1 m ~ The matter was assigned to Administrative Law Judge (ALJ Sandra Ann Robinson. While this matter was pending at the GAL, the parties engaged in negotiations and reached a settlement that was submitted to the ALJ. By Initial Decision issued on November 21, 2007 and submitted to the Board on November 30, 2007, to which the Stipulation was attached and made part thereof, ALJ Robinson found that the agreement was voluntary, that its terms fully disposed of all issues in controversy and that it met the requirements of N.J.A.C.1:1-19.1. Pursuant to the terms of the Stipulation, Respondent has agreed to bill the account which is the subject of this matter at its residential rate and issue a credit to that account in the amount of $1,130.00, leaving a balance of $9,026.00. In turn, the Petitioner has agreed to timely pay all current bills beginning with the November 2007 bill and continuing until April 2008, during which time no payments on the arrears will be due. In April 2008, the parties will negotiate a payment

plan for the arrears if Petitiorler does not qualify for Universal Service Fund (USF assistance.1 In addition, Respondent further agreed to provide the Petitioner with information on USF and other payment assistance programs. Respondent will also provide the Petitioner with a six-year history of electric usage on the subject account, after which a conference call will be held in order to discuss any concerns or issues that Petitioner may have and effort will be made to reach a resolution on any such issues. Finally, the Petitioner agreed to allow access to Respondent on November 19, 2007 for the purpose of reading the meter. After review and consideration, the Board FINDS that the terms of the Stipulation are fair and reasonable. Therefore, the Board HEREBY ADOPTS the Initial Decision and Stipulation of Settlement in their entirety, incorporating the terms thereof into this final decision as if fully set forth at length herein. DATED: BOARD OF PUBLIC UTiliTIES BY: ~~;::~. '71!. ~ JEANNE M. FOX PRESIDENT - [OS EPH-L--:- FIORDALISO COMMISSIONER e -CHRISTINE -,g.ll'l,('~~l V. BATOR V.'B~"l COMMISSIONER 1 It is noted that the Settlement provides that Petitioner must pay all current bills continuing until April 2007, and that in April 2007 the parties will then negotiate a payment plan. Given that the Stipulation was entered in November 2007, it clearly was the intention of the parties to use April 2008 in the Settlement and not April 2007, and this Order reflects a correction of that error. 2 BPU Docket No. ECO6100765U GAL Docket No. PUC11852-2006N

SHERL WILSHER v. PUBLIC SEREVICE ELECTRIC AND GAS COMPANY BPU DOCKET NO. ECO6100765U OAL DOCKET NO. PUC11852-2006N SERVICE LIST Sheri Wilsher 153 Fairmont Avenue, 2nd Floor Newark, New Jersey 07103 Sheree L. Kelly, Esq. PSEG Services Corporation 80 Park Plaza, T5G Newark, New Jersey 07102-4194 Eric Hartsfield, Director Division of Customer Assistance Two Gateway Center Newark, New jersey 07102 Julie Ford-Williams Division of Customer Assistarlce Two Gateway Center Newark, New jersey 07102 Jessica Campbell, DAG Division of Law 124 Halsey Street P.O. Box 45029 Newark, New Jersey 07102 3 BPU Docket No. ECO6100765U GAL Docket No. PUC11852-2006N

SHERL WILSHER, cp 0 -.;;} ;.-.;1 ~~ ~ ---r ~ ~-"'"' State of New Jersey '.::" 0 ~~ C; ~ YCJ ~.-(', c.-? ~ OFFICE OF ADMINISTRATIVE LAW ~~ 0 S~ ~c. ~ 00 ~6 -:> INITIAL DECISION I;.-o~--::.r c-" SETTLEMENT ~ ~ (J OAL DKT..NO. PUG 11852-06 AGENCY DKT. NO. EC06100765U ~ ~~ ~ ~;' ~,jf! PUBLIC SERVICE ELECTI~IC AND GAS COMPANY, ~-;"'-:7 ::JC Petitioner, Respondent. ~!; ~ l" ",":: ~~~. ill ;:;;.... crr.z:-!-"" '-dr1tl Sheri Wifsher, pro Sl~ Sheree L. Kelly, Esq., for respondent Record Closed: November 21. 2007 Decided: November 21, 2007 BEFORE SANDRA ANN ROBINSON, ALJ: The hearing scheduled for November 16. 2007 was converted to a settlement conference. On November 16, 2007, the undersigned discussed the terms and conditions of the attached settlement agreement with the parties and language for the v. proposed agreement were placed on the record. Prior to the date of hearing the parties settled the matter. The attached executed Stipulation of Settlement was submitted on November 21. 2007. setting forth the terms of agreement which are incorporated herein by reference.

2. GAL DKT. NO. PUG 11852-06 Having reviewed the record and the settlement terms, I FIND: 1 The parties have voluntarily agreed to the settle.ment as evidenced by their signatures and/or the signatures of their representatives. The settlement fully disposes of all issues in controversy consistent with the law. and is I CONCLUDE that this agreement meets the requirements of N..J.A.C. 1 :1-19.1 and that the settlement should be approved. I approve the settlement and, therefore, ORDER that the parties comply with the settlement terms and that these proceedings be concluded. consideration. hereby FILE my initial decision with the BOARD OF PUBLIC UTILITIES for

OAL DKT. NO. PUG 1852-06 This recommended decision may be adopted, modified or rejected by the BOARD OF PUBLIC UTILITIES, which by law is authorized to make a final decision in this matter. If the does not adopt, modify or reject this decision within forty-five days and unless such time limit is otherwise extended, this recommended decision shall become a final decision in accordance with N.J.S.A. 52:148-10. November21,2007 DATE DATE OFFICE OF ADMINISTRATIVE LAW Ir ";;-.. :. c. &; :zc r':!"t1 ~~ Pc :x:: CD ~C :z'"' ~~ r- -, r" (.1 0 ~ z a < (... 0 :- ~---.. C.11 N

3. I FROM PSEG LAW 973-430-5983 """""~. (WED 11.21' 07 2 State of Ntft' Jemy. Boanl ofp~bli~ Utilities :I Sheri Wibber s: Petitioner ~ X v. J X PubJit Semte EJettr1c and Gas Company, S.1\espoDdeat x BPU DOtkd No. ECO6100765U PUCCC 11852.2006N -' -~ STIPULATION OF SETTI..EMENT This Inaner having been brought before the New Jer$e}' by the Petitioner, Shal Wilmer {"Petitioner'~, against Respondent Public Service Electric and Gas Company ("PSE&G7' 01"Respondent" and tradsfeited to the Office of AdminiStrative Law before the Hc!1Otable SandJoa Ann Ro'binson, A.U.. for utility savice rc.ndered by PSE&G td thc Petirloner at 153 Fairmont Avenue Newark, New Jmey 07103 (~e Property', and the Pax1ies having agreed to settle this!natter, hereby set fort] the tenns and conditions of their settlement agreement as follows: 1. As ofnovembet 13,2007, ba13nce on account number 11 41038420 is SlO.156.6S. 2. PSE&G agrees to bill the customer at the residential rate for account number 11410 38420. PSE&G will crc;dit redt1oner"s account DUmber 11 410 384 20 in the amount of SI.130.00.1eaving an amount due <>fs9.026.00. ("arrears; on the suoject account. 4. Pr.titioner agrees to p~y current bills monthly bills on account number 11 410 384 20 on a timely basis b~ginnidg ~th the November 2007 bill and continuing until April 2007. Dwing this time period no payments on the arrears shall be due. 5. In Apri] 2007, a payment plan to address the arrears shall be negotjated between Petitioner and Rc-spondent, if Petitioner does not q~fy for the UDivum Service Fund ("USF" Assi~ce. 6. Respondent a~ to ha~ a representativt from PSE&G's payment ~sist.ance group call Petitioner to provide information on USF and other payment assistance programs. 7. Respondent will'provi~ Pefjtioner with the electric usage history for account number 11 410 38420 for a period of six years. Once Petitioner ha" had an opportunity to review same, a conference call will be hcld between Respondent and Petitioner to

,. MI\ I'IU.. (WED 11. 21'07 3 dis~s and concerns or issues Petitioner may have in connection mtb the elc:ctrlc usage on the subject ac-counl Every efion,;] be made to reach a KsoJution on those issues.. 8. Petitioner SherI Wusher Rcspondent PSE&G SherI WiIsher Man.agerCUStoDJerOPerJtjons

~ ~ J ~D '~,r"7 / (( ~ i'j U.,,. I, " I j I \,.,.../, \. r--- I. I "-," U Robert J. QJordano AL~ Manager-of Org~tioAif~velopment ;;;J::;'S& ~~;} ri~" ~ -~ State a/new Jersey OFFICE OF ADMINISTRATIVE 33 Washington Street Newark, New Jersey 07\ 02 (973648-6008 (973-648-6058 LAW /I~ ~. ~ r-..\ '\\.-1' II 'V \\ t"-~\\.~"/'!! I'!,_:::.I II \ II! ' 'i '\',;::, ~ U Lj 6' ~.;:;, ~ ~.. --4, ~ :.-- :-;;..'~ Q ~ y.~ -~ -c> ~~! ~ r-~ ~a <::> -:;t:~ ~~ ~'- ~ Ot-f'\ c::.c- - (.- ' 'co;"- r -;t:. ;;;.. -.~ cj1 '" \cv NORTH Date Re: Initial Decisions for Receipt We are hereby forwarding to you the following decisions from the office of Administrative Law. Receipt is acknowledged as of the next business day of the date indicated below. Should a listed decision not be included in this batch, please call 973-648-6008. Two Gateway Center Newark, New Jersey 07102 Date: NEW JERSEY IS AN EQUAL OPPORTUNITY E.t1PLOYER