The Acting Chairman welcomed Kathy O Neill, Information Manager who was attending the Authority meeting as part of her induction programme.

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Minutes of the public Board meeting of the Regulation and Quality Improvement Authority, Malone House, Belfast, 11 May 2006 Start: Finish: 11.00am 4.45pm Authority members present Richard Adams (Acting Chairman) Geraldine Donaghy Joan Harbison James Jamison Ruth Laird Lillian Jennett Allen McCartney Patricia McCoy Connor Mulholland Colin Reid Austin Smith Apologies Una O Kane Officers of the Board present Sandra Bell ( ) Stella Burnside (Chief Executive) Theresa Nixon ( Social ) John Stewart ( ) Apologies Caroline Humphrey (Medical Director) Phelim Quinn ( Nursing) PUBLIC SESSION 06.21 Welcome and Acting Chairman s reports The Acting Chairman welcomed Kathy O Neill, Information Manager who was attending the Authority meeting as part of her induction programme. 1

meeting as part of her induction programme. The Acting Chairman reported that Dr Ian Carson had been appointed as Chairman and would be taking up post on 1 June 2006. The Chief Executive thanked the Acting Chairman for all his help and support and Board members thanked Richard Adams for all his hard work and commitment in the role of Acting Chairman. The Acting Chairman also reported that he had attended the NI Confederation seminar on Governance in transition meeting for HPSS Chairs and Chief Executives and had represented the Authority on a visit to Forest Lodge, a respite care home for children at Musgrave Park Hospital in Belfast. He also reported that he had prepared for a press conference with regard to the breast cancer screening report, but this had not occurred. 06.22 Apologies for absence The Acting Chairman communicated apologies from Una O Kane, Caroline Humphrey and Phelim Quinn. 06.23 Minutes of the meeting of the Authority Board held on Thursday 9 March 2006, Ramada Hotel, Belfast (06/min/02) The minutes of the meeting of the Authority Board held on 9 March 2006 were APPROVED subject to the following amendments: 06.21 should read Health and Social Councils 06.24 Matters arising from the minutes 06.27 the Chief Executive reported that if the Authority decided that if substantial research should be commissioned a business case would have to be submitted to the DHSSPS to obtain appropriate funding. She did state that there may be some resources made available through slippage on the budget but it would may not be enough to allow for commissioned research. Paper outlining how work will 2

commissioned research. It was AGREED that once the Authority had agreed the criteria for the prioritisation of work they would then be able to identify whether a piece of research should be conducted. A Board member highlighted that the commissioning of research should only form part of a research strategy as there are a range of ways in which the Authority can establish a research programme. It was also suggested by another Board member that the Authority should explore working in partnership with other organisations. how work will be prioritised by the Authority Chief Executive Develop research strategy Board/SMT It was AGREED that Board members would give some consideration as to the areas of research the Authority should consider and that this will be discussed at the Board meeting in September. It was also AGREED that the Board would have also had an opportunity to consider the annual business plan before the meeting in September. 06.27 The Chief Executive reported that she had spoken to the Nursing, EHSSB as the commissioner for services who had been satisfied that the standards of cleanliness in Royal Victoria Hospital was sufficient. She stated, however, that the Authority would have to consider in the longer term about how it would monitor the standards of cleanliness and the standards for control of infections. 06.25 Integrated governance report The presented an activity report. He reported that the Board will be provided with a bimonthly report which will include information on finance, activity and progress in relation to business plan objectives. He assured the Authority that whilst there was inconsistency between the way activity was recorded and reported between the local offices the information that is presented in the report before them is consistent and comparable. The 3

and comparable. The stated that the report is a work in progress but once the business plan is agreed will make for a much more comprehensive integrated governance report. A Board member expressed dissatisfaction that the information resources for the Social Inspectorate had not been transferred to the Authority. The Acting Chairman stated that he felt that it was important the Authority started to monitor progress against the business plan which was submitted to the DHSSPS in December 2005 in order to secure this year s budget. The Authority welcomed the report and stated that they found it very useful. However, the following suggestions were offered for improvement There should be more trend analysis; More qualitative information; More commentary to put the information in context; and Inclusion of attendance and sickness absence rates for Authority staff. In response to a question from an Authority member the Social stated that the low number of improvement notices in relation to the number of complaints is due to the Authority s commitment to local resolution and working in partnership with the providers for improvement, issuing improvement notices only when improvement effort is not producing positive results. 06.26 Audit committee briefing from Chairman of Audit The Chairman of the Audit firstly apologised to the Authority that the had not been able to meet until the 8 May 2006 as there had been a problem with external audit. He stated that a meeting timetable had now been set for 2006/2007. The Chairman of the Audit circulated the draft minutes of the last meeting highlighting the following points. 4

As the Northern Ireland Assembly is currently suspended the Authority will be unable to lay its annual accounts before them in September. Another Audit member informed the Authority that legislation had been drawn up to allow agencies to lay their accounts before Parliament in Westminster but that the Authority had not been included. He reported that the Auditor requires the 2005/2006 accounts by the 30 May 2006 and that it is the Authority s expectation to meet this deadline. He also reported that the with the RPA proposals for Central Service Agency alternatives for the Authority s financial and human resources requirements would have to be sought. The Chairman of the Audit explained to the Board that the Authority is expected to report on not just its activity but on its findings on health and social care services in Northern Ireland. He asked the Board whether this information should be presented in one annual report or two separate documents. It was AGREED that this should be a substantive item for discussion at the Authority workshop in June and that advice would be sought in advance. The Chairman of the Audit also brought to the Authority s attention that it does not yet have a management statement and financial memorandum. It was AGREED that the Chief Executive would write to the DHSSPS stating that the Authority is still working to the draft management statement and financial memorandum and the need for the final documents to be agreed between the Chief Executive and DHSSPS. The Chairman of the Audit presented a paper to the Board and asked the members to agree a proposed process for the appointment of committee chairman and members. Following considerable discussion the process was APPROVED, subject to an explicit statement that skills and diversity balance would be considered when appointing. Letter to DHSSPS expressing the Authority s concern at the lack of a management statement and financial memorandum - Chief Executive Amend process for the appointment of committees to make it 5

It was also AGREED that committee structure and appointment procedure would be considered at the June workshop. The Authority AGREED that the Governance and Risk Management Sub-committee should have a membership of five in order to ensure quorum at its meetings. The Authority also APPROVED the Risk Management Strategy and it was reported that work had commenced on the risk register and that it would be brought to the Authority at least quarterly and may come to form part of the integrated governance report. make it explicit that skills and diversity balance will be taking into consideration Amend risk strategy to include necessity to bring an update on the corporate risk register to a board meeting every quarter /Chair Governance and Risk Management Sub-committee 06.27 plan presented by the Chairman of the Strategic Planning The Chairman of the Strategic Planning presented a draft corporate plan to the Board for approval. He stated that it had been a difficult process but there was much learning to be taken from it. He also stated that there was a need for consistency in language across the breadth of the Authority s publications. A member of the Strategic Planning stated that it had been difficult to draft the plan in the absence of an operational business plan. She also said that the strategic objectives would have been better set in a collaborative way and would have benefited from wider discussion in a workshop session involving members of the Senior Management Team. 6

The Chief Executive stated that the support of a coherent and cohesive Board is required to enable Authority staff to conduct their work. Authority members also expressed their frustration at not being able to be more fully involved. Whilst there was some disagreement about how the corporate plan was produced the Authority AGREED that a consultation process was required. It was AGREED that the stakeholder meetings which had been originally scheduled for September 2005 could be rescheduled. The Authority also requested that they are provided with a paper outlining the different options available to raise the public profile of the Authority. Paper detailing consultation process on corporate plan Paper outlining proposed programme for raising the public profile of the Authority Chief Executive 06.28 Proposed budget 2006/2007 prepared by the The presented the finance report and proposed budget 2006/2007. He reported that unfortunately the Authority had not been issued with an allocation letter as yet by the DHSSPS. It was pointed out that there was some discrepancy in Table 4. The stated that he would review this table. With regard to the new office accommodation he reported that there would be a phased occupation and that the first members of staff will move on 5 June 2006. The stated that the DHSSPS had been provided with a draft copy of the plan to secure the budget and it as AGREED that this should be circulated to Board members for information. The Authority APPROVED the proposed budget for 2006/2007. Check accuracy of table 4 of the Financial report- Director of Send a copy of the draft business plan sent to DHSSPS for budget setting purposes to board members for information 7

06.29 Communication strategy prepared by the Director of The presented a draft communication strategy to the Board. The communication strategy was APPROVED subject to the following amendment: Where the strategy makes reference to staff it should also include Board members; The Communication Strategy should be crossreferenced to the Plan; and Make it explicit that the Communication Strategy includes are communication with the general public. Board members said that the development of branding and house style are important and that more development was required on a media strategy. A Board member also suggested that the communication group may have benefited from Board member representation. 06.30 Complaints policy and procedures prepared by the Social The Acting Chairman said that the Complaints policy and procedures would be brought to the Board at a later date. 06.31 Any other business The Acting Chairman informed the Authority that the dates of the workshop in June and the next public meeting in September may have to be changed. It was AGREED that the would contact Board members with the proposed new dates and to visit the new office accommodation. Board members to visit new office accommodation in Belfast 8

06.32 Date of next meeting 31 August 2006 Confirm meeting dates Approved (Chairman Date Action list Action Description Assigned to Date Status 05.43 Issue inspection reports for information 06.02 Seek legal advice on Freedom of Information exemptions 10/11/05 Incomplete 12/01/06 Incomplete 9

Action Description Assigned to Date Status exemptions 06.26 Amendments to complaints 09/03/06 Incomplete procedure Social 06.29 Amend minutes 09/03/06 06.30 Seek clarification from Chief Executive DHSSPS on the meaning of assessment of health and social care services in Northern Ireland (letter from Don Hill, DHSSPS, 28/02/06) 06.30 Paper detailing approach for Chief Executive overall assessment of health and social care services 06.31 Distribute colour copy of presentation on design concept for new office accommodation in Belfast 06.36 Paper on the selection of Chief Executive work programmes and prioritisation method 06.36 Develop a research strategy Board members/ Chief Executive 06.37 Check accuracy of paragraph 3 of financial report (11 months to 28 February 2006) and table 4 of the report 06.38 Letter to Permanent Secretary, DHSSPS expressing concern at the lack of a management statement and financial memorandum Chief Executive 06.38 Amend process for the appointment of committees to make it explicit that skills and diversity balance will be taken into consideration Chairman of Audit and 10

Action Description Assigned to Date Status 06.39 Plan and timetable for consultation process on draft corporate plan 06.39 Paper on programme to raise the profile of the Authority 06.40 Check accuracy of table 4 of the financial report 06.40 Send a copy of the draft business plan sent to DHSSPS for budget setting purposes to board members for information 06.43 Board members to visit new office accommodation in Belfast 06.43 Confirm meeting dates for June 2006 workshop and September 2006 Board meeting 06.30 06.38 06.38 06.39 Draft agenda for workshop in June 2006 o assessment of health and social care services in Northern Ireland o annual report 2005/06 o committee structure o raising public profile 06.38 Amend risk strategy to include necessity to bring an up-date on the corporate risk register to a board meeting every quarter Chief Executive Chairman of the Risk and Governance Sub- and Complete 16/05/06 11