COMMISSION ON ACCREDITATION FOR LAW ENFORCEMENT AGENCIES, INC. CALEA Accreditation: A Proven Management Model 2007Annual Report
ANNUAL REPORT 2007 THE COMMISSION ON ACCREDITATION FOR LAW ENFORCEMENT AGENCIES,INC. INTRODUCTION 2007 was a year of increasing difficulties for public safety agencies both at home and abroad. Many agencies were strained to the limit in order to serve and protect. In the past, CALEA Accreditation has played a significant role in responding to problems faced by an agency. So too, accreditation can play an essential role in finding solutions to the issues confronting public safety agencies today. The CALEA Accreditation process is a proven modern management model. Once implemented, it presents an agency s CEO, on a continuing basis, with a blueprint that promotes the efficient use of resources, improves service delivery, and strengthens existing procedures; all while creating a solid foundation for the agency's future. Accreditation is a key element in any public safety agency s ability to perform in the present and plan for the future. Despite an apparent decline in both violent and property crime in 2007, public safety agencies continued to face major challenges, including: An increasing number of smaller cities found themselves faced with many of the same challenges of crime and community problems traditionally found in larger metropolitan areas; i.e. gangs and gang related activities. A ground swell calling for local law enforcement of immigration law. An increased concern over active shooter situations in public areas. Responsibilities for prevention and management of terrorist incidents continued to grow. The year seemed headed toward becoming the deadliest year for law enforcement in some three decades with almost double the officers killed in the line of duty as in 2006. Less-than-lethal technology, especially the TASER, designed to reduce the need for the use of deadly force, continued to be the subject of intense and often critical scrutiny. Identity theft became the Number One consumer fraud crime putting additional pressure on scarce agency resources. Increased concern over misconduct of agency personnel interacting with the public. All of these challenges took place in an economic environment that was less than supportive. With static or reduced state/provincial and local budgets, public safety agencies were required to continue operating with reduced funds and manpower. As a result, agencies were required to seek better ways to manage their limited resources. This produced a year of challenge, both at the agency and employee level. It is in this environment that the Commission on Accreditation for Law Enforcement Agencies, Inc. s (CALEA ) activities are reported for 2007. HISTORY The Commission was founded in 1979 through the combined efforts of the International Association of Chiefs of Police (IACP), the National Organization of Black Law Enforcement Executives (NOBLE), the National Sheriffs Association (NSA), and the Police Executive Research Forum (PERF). The Commission is a private, nonprofit, tax-exempt (501[c]3) corporation and is not part of any governmental entity. Twenty-one Commissioners, 11 law enforcement professionals and 10 representatives from the public and private sector, form the Board of Directors. The Commission was established for two reasons: to develop a set of law enforcement standards and to establish and administer an accreditation process through which law enforcement agencies could demonstrate voluntarily that they meet professionally recognized criteria for excellence in management and service delivery. Over the years, additional credentialing programs have been developed. In January 1999, the Public Safety Communications Accreditation Program for public safety communications centers was offered, followed by the CALEA Recognition Program, which is tailored for smaller law enforcement agencies. In 2001, CALEA launched the Public Safety Training Academy Accreditation Program. As a whole, these programs have produced a modern management improvement model for public safety agencies. MISSION The Commission s overall mission is to improve the delivery of public safety services, primarily through voluntary public safety agency accreditation and recognition programs organized and maintained in the public interest. The following is a summary of the significant activities and accomplishments in 2007 that will continue to increase CALEA s ability to provide its credentialing services to public safety agencies. A NNUAL R EPORT 2007 1
OPERATIONS COMMISSION CONFERENCES The Commission held three conferences during 2006: Jacksonville, Florida; Lexington, Kentucky; and Reno, Nevada. Greensboro, North Carolina March 14-17, 2007 HIGHLIGHT: In addition to the CALEA Programs and Process related training, the following workshops were held: Accreditation Equals Risk Management Dollars and Sense; APCO - Project Retains ; APCO s Communication Center and 9-1-1 Services and You; Don t Get Bit n; Foundation for Mandatory Standards -Task Analysis and Classification; Knowledge Management - An All Hazard Plan in Preventing Career Meltdown; Measuring Training Results - Are We Getting the Best Bang for the Bucks?; Media Violence Impacts on American Youth; Policing to a Different Beat; Stranger in Your House: Investigating Online Predators; The Natural Law Enforcement Marriage: Staff Inspections and Accreditation; and Traffic Crash Investigation for the Public Administrator. The following panels were presented: Accreditation Manager Discussion; CEO Discussion; and Hosting a CALEA Conference. The following groups met: Canadian Police Accreditation Coalition; Public Safety Communications Accreditation Support Network; and the State Agency Accreditation Coalition. The following Standing and ad hoc committees met: Awards; CALEA Agency Support Fund; Corporate Affairs; Investment; Outreach; Standards Review and Interpretation; and Strategic Planning. A Town Hall Meeting and the Full Commission Business Session were held. A new feature was introduced: the CALEA Process and Programs Information Desk. A special luncheon for new attendees was hosted. Fifty-five agencies were reaccredited. Initial CALEA Accreditation was awarded to 14 new agencies. Four agencies were awarded CALEA Recognition. Three agencies were recognized through the Alliance Program. Dirección de Seguridad Municipal Pública de Chihuahua, Mexico, became the first law enforcement agency in Mexico awarded CALEA Law Enforcement Accreditation. Commission accepted the 2006 CALEA Annual and Audit Reports. Held a CALEA Exhibit Hall. Attendance: 876. 2 T HE C OMMISSION O N ACCREDITATION FOR L AW E NFORCEMENT AGENCIES
OPERATIONS COMMISSION CONFERENCES (CONTINUED) Montréal, Quebec July 25-28, 2007 HIGHLIGHT: In addition to the CALEA Programs and Process related training, the following workshops were held: Airport Reality - Managing a Threat When the Show Must Go On; Comite Aviseur Antiterrorisme de Montréal (CAAM); Community Surveys; Developing a Strategic Plan; Emerging Technologies for Law Enforcement; How Québec Police Forces Work Together Towards Border Integrity; How Québec Police Forces Work Together Towards National Security; How Safe is Your Evidence?; Québec Provincial Police Excellence Management Systems Benchmarking Study; and The Oklahoma City Murrah Bombing Response. The following panels were presented: Accreditation Manager Discussion; CEO Discussion; and Hosting a CALEA Conference. The following groups met: Canadian Police Accreditation Coalition; Public Safety Communications Accreditation Support Network; and State Agency Accreditation Coalition. A new group, the Latin PAC, met for the first time. The following Standing and ad hoc committees met: Awards; CALEA Agency Support Fund; Corporate Affairs; Outreach; Standards Review and Interpretation; and Strategic Planning. A Town Hall Meeting and the Full Commission Business Session were held. A special luncheon for new attendees was hosted. Forty-nine agencies were reaccredited. Accreditation awarded to 16 new agencies. CALEA Recognition awarded three agencies. Four agencies were recognized through the Alliance Program. Reviewed a draft budget for FY-2008. Reviewed initial proposals for conference sites in 2010. Attendance: 534. A NNUAL R EPORT 2007 3
OPERATIONS COMMISSION CONFERENCES (CONTINUED) Colorado Springs, Colorado November 14-17, 2007 HIGHLIGHT: In addition to the CALEA Programs and Process related training, the following workshops were held: Agency Employee Accreditation Training: A Creative and Highly Interactive Approach; APCO s Project RETAINS; APCO Developing a True QA/QI Program; APCO What the APCO Institute Can Do For You; Colorado Peace Officers Supplemental Training Project; Ethics and Ethical Decision Making; From Pyramids to Network: Police Structure and Leadership in 2020; Homeland Security and Local Law Enforcement; Knowledge Management: An All Hazard Plan in Preventing Career Meltdown; Lessons Learned: Hurricane Katrina; Managing the Threat of IP-Based Communications for First Responders The Good, the Bad, and the Costly; Orientación al Proceso de Acreditación/Reconocimiento; Overcoming Language Barriers: Solutions for Law Enforcement; Police Training Officer Program in CSPD; and The Effect of Mismanagement in the Evidence Function. The first training session in Spanish was held. The following panels were presented: Accreditation Manager Discussion; CEO Discussion; and Hosting a CALEA Conference. The following groups met: Canadian Police Accreditation Coalition; Latin PAC, Public Safety Communications Accreditation Support Network; and State Agency Accreditation Coalition. The following Standing and ad hoc committees met: Awards; CALEA Agency Support Fund; Corporate Affairs; Investment; Outreach; Standards Review and Interpretation; and Strategic Planning. A guest speaker made a presentation on the April 16, 2007, Virginia Tech Response. A special luncheon for new attendees was hosted. Eighty-nine agencies were reaccredited. Accreditation awarded to 23 new agencies. Four agencies were granted CALEA Recognition. One agency was recognized through the Alliance Program. The budget for Fiscal Year 2008 was adopted. Conference sites for 2010 were selected. CALEA Executive Board for 2008 was selected. Held a CALEA Exhibit Hall. Attendance: 1,166. 4 T HE C OMMISSION O N ACCREDITATION FOR L AW E NFORCEMENT AGENCIES
OPERATIONS MAJOR PROJECTS The year saw the initiation of several new endeavors and the completion of previous ones; all reflecting CALEA s continuing pro-active approach to addressing contemporary issues facing public safety agencies. Manual Revision CALEA undertakes periodic reviews of its standards manuals so as to ensure the standards relevance and timeliness with regard to the contemporary needs of the public safety profession. The year saw the completion and adoption of the 2nd Edition of CALEA s Standards for Public Safety Communications Agencies. The new edition was the product of an in-depth review of the existing communications standards in terms of clarity and current relevance. The review involved wording changes, added and deleted standards and bullets, splitting of standards, changing compliance levels, clarified commentary as well as added or clarified glossary terms. The 2nd Edition contains a number of new standards as well as a new chapter dealing with critical incidents, special operations, and homeland security. CALEA Process and Programs Guide Early in 2007, another significant step forward was taken with the publication of the CALEA Process and Programs Guide. This publication represents a significant upgrade of CALEA s accreditation support material. It replaces the Accreditation Process Book (1995), the Self-Assessment Manual (1996), and the Assessor Manual (1997). Additionally, the CALEA Process and Programs Guide includes information that is more detailed and is applicable to all of CALEA s credentialing programs. This guide is meant to be the primary source of information about the CALEA Process and, taken together with each program s standards manual, provides a comprehensive understanding of the CALEA Accreditation Process. The Assessment Report After every on-site, the Assessment Team Leader is required to submit a comprehensive Assessment Report to CALEA (formally designated as the Final Report). This report is used by the Commission, during the Review Committee deliberations at the next scheduled CALEA Conference, to make a final credentialing decision. The Assessment Report is the primary basis for information the Commission uses to make informed decisions regarding award status. This report has been updated periodically over the years. An ad hoc committee of nine law enforcement professionals and CALEA Staff, headed by Commissioner Lou Dekmar, was created to review this critical report. The goal was to reduce the length of the report, enhance the collection of quantifiable data, consider the creation of benchmarks, and develop a database from which statistical reports can be created and made available to CALEA Accredited Agencies. The Committee met several times at CALEA headquarters and communicated by e-mail. The results were a draft which reduced the average report length from 60 to 20 pages, in part due to the A NNUAL R EPORT 2007 5
OPERATIONS elimination of redundancy. In addition, a substantial amount of more quantifiable data will be collected for use in internal CALEA studies. Further, the review generated some suggested changes in the assessment process itself. Panel presentations were eliminated while telephone call-in time was reduced. Personnel interviews are more structured and reporting on Exemplary Projects was eliminated. The new report, now called the Assessment Report, was tested at 14 pilot agency assessments in early 2007. CALEA Assessors received extensive training on the new report as part of Team Leader training at the Montréal and Colorado Springs CALEA Conferences. Full implementation began at year-end. Less Lethal Technology Project The year saw a continued debate over the use of less lethal technologies by law enforcement agencies. A series of unfortunate, well-publicized incidents served to polarize both proponents and opponents of the new technologies. The focus of this controversy was how and when to use less lethal technologies with a clear emphasis on proper training, policies, and procedures. The debate reached such a level of concern that the U.S. of Justice convened a Less Lethal Technology Working Group which held a series of meetings beginning in 2005. CALEA played a key role in the discussions as well as hosting several of these meetings in 2006 and 2007 at its Fairfax, Virginia, headquarters. Agencies represented at these meetings included the of Justice s Office of Communications, the National Institute of Justice, the Bureau of Justice Assistance, and the Community Oriented Policing Services. Among the other organizations represented were CALEA, the Fraternal Order of Police, the IACP, NSA, NOBLE, PERF, Police Foundation, and the Major City Police Chiefs Association. The purposes of these meetings were to: (1) examine the current state of research on less lethal technology; (2) discuss accountability, policy, and training issues; (3) develop a model policy on the use of less lethal technology; and (4) develop a communications plan for use by law enforcement CEOs. CALEA - Bureau of Justice Assistance Grant Earlier in the year, a new, joint project between CALEA and the Bureau of Justice Assistance (BJA), an agency within the United States of Justice, was instituted. This unique venture offers selected agencies initial CALEA Accreditation as an additional, voluntary option in BJA s technical assistance program. Under the terms of this grant, any agency that decides to seek initial CALEA Accreditation and returns a signed Accreditation Agreement will have the full administrative cost of initial accreditation, normally paid for by the agency, paid to CALEA from a special fund set up pursuant to the CALEA-BJA agreement. Letters announcing this initiative were sent to ten agencies selected by BJA. CALEA - Rand Project In 2006, a representative of the Rand Corporation approached CALEA to present a proposal for holding a small conference to (1) review the work CALEA has already done on developing measures to compare performance of police agencies, and (2) plan a future course of action. This project is funded through a grant from the U.S. of Justice. The size and scope of this new project has been substantially scaled-back. In fall of 2007, CALEA was notified that the DOJ grant had been obtained and that the project was ready to move forward. Three CALEA Accredited agencies volunteered to take part in this new project with a meeting of the principals set for February 2008. 6 T HE C OMMISSION O N ACCREDITATION FOR L AW E NFORCEMENT AGENCIES
OPERATIONS AWARDS Throughout the year, CALEA continued to recognize outstanding individuals and agencies involved in the accreditation process. Egon Bittner Award This award is granted to CEOs of agencies accredited by CALEA for 15 or more continuous years. The 2007 recipients of this award were Chiefs: David E. Dial, Naperville (IL) Police ; James V. Murray, Peachtree City (GA) Police ; John A. Peach, Director of Public Safety, Police Services, Kent State University (OH); and William W. Fenniman, Jr., Dover (NH) Police. Assessor Awards In 2005, the Commission agreed to recognize, at each annual Fall CALEA Conference, those public safety officials who have shown their long-term commitment to CALEA by serving as an assessor; the Commission s eyes and ears in the accreditation process. It was determined that a Certificate of Appreciation would be awarded to those persons who have served as an active CALEA Assessor for 10 or more years. In addition, a special award was designated for active assessors who have served 20 or more years. At the Colorado Springs Conference, 16 active CALEA Assessors were recognized for serving ten or more years. Two additional CALEA Assessors qualified for the 20 Year Award: Captain Andrew F. Cannady (Retired), Greensboro (NC) Police and Chief Thomas C. Younce, North Carolina State University Police.. CALEA Flagship Agency This program is designed to acknowledge the achievement and expertise of some of the most successful CALEA Accredited agencies. It is also meant to provide exemplary guidance to other agencies seeking accreditation. Flagship Agencies are chosen from each round of on-sites by agency type, program, and their past success with the accreditation process. These agencies are invited to exhibit at the CALEA Conference to present their agency directives, offer networking opportunities, and share their experiences with CALEA Accreditation. The following agencies were designated as CALEA Flagship Agencies in 2007: Alberta Edmonton Police Service Arkansas Little Rock Police California California State University Fullerton Police Colorado Arvada Police District of Columbia Metro Transit Police Georgia Gainesville Police Georgia Bureau of Investigation Norcross Police Hawaii Honolulu Police Communications Division Illinois DuPage County Sheriff s Office Illinois State Police Naperville Public Safety Answering Point Rolling Meadows Police Iowa Iowa State University Police Kentucky Lexington Division of Police A NNUAL R EPORT 2007 7
OPERATIONS Maryland Gaithersburg Police New Hampshire Dover Police North Carolina Albemarle Police Durham County Sheriff s Office Ohio Centerville Police Greenville Police Kent State University Police Miami Township Police Ohio Bureau of Criminal Identification & Investigation Ohio Peace Officer Training Academy Pennsylvania Findlay Township Police Tennessee Franklin Police Virginia Blacksburg Police Northern Virginia Criminal Justice Training Academy Staunton Police Washington Valley Communications Center CALEA Flagship Agencies are announced at the Opening Session of each CALEA Conference and they receive a special certificate at the Conference s Celebration Banquet. In addition, these agencies are featured in the CALEA Update magazine. CALEA Certificate of Meritorious Accreditation This award is presented to agencies that have been CALEA Accredited for 15 or more continuous years. These agencies receive enhanced wall certificates and are identified and presented at each of the three annual conferences. The following agencies received this certificate in 2007: Alabama Birmingham Police Alberta Edmonton Police Service California Garden Grove Police Colorado Arvada Police Connecticut Connecticut State Police Glastonbury Police Delaware Delaware State Police Florida Coral Springs Police Largo Police Pinellas County Sheriff s Office Port St. Lucie Police Tampa Police Illinois Carbondale Police Illinois State Police Palatine Police Schaumburg Police Skokie Police Kansas Riley County Police New Hampshire Dover Police Nashua Police North Carolina Durham Police Jacksonville Police Salisbury Police 8 T HE C OMMISSION O N ACCREDITATION FOR L AW E NFORCEMENT AGENCIES
OPERATIONS Ohio Centerville Police Hamilton Police Kent State University Police South Carolina Greenville County Sheriff s Office Rapid City Police Texas College Station Police Highland Park of Public Safety Virginia Alexandria Police Hampton Police Division Herndon Police Staunton Police Virginia State Police Washington Renton Police Washington State Patrol CALEA Meritorious Agencies are announced at the Conference s Celebration Banquet as well as recognized in the CALEA Update magazine. A NNUAL R EPORT 2007 9
ADMINISTRATION The Commissions A Commission Board composed of 21 members governs CALEA. Eleven must be law enforcement practitioners; the balance is selected from the public and private sectors. Generally, they reflect a representation from local, state/provincial and international law enforcement and public safety organizations, along with business, academia, the judiciary, and state/provincial and local government. The Commissioners are appointed by the four founding law enforcement organizations and serve a three-year term and may be reappointed to two additional terms. Except for travel and accommodation reimbursements which CALEA pays, they serve without compensation. The Commission elects a Board of Officers at each November CALEA Conference for the following year. The 2007 Executive Board was: Chairperson/President, James M. O Dell, Chief of Police, Kettering, Ohio; Vice Chairperson/Vice President, Lois Dekmar, Chief of Police, LaGrange, Georgia; Secretary, Robert Greenlaw, Director, Blaine County Emergency Communications, Hailey, Idaho; and Treasurer, Patrick Oliver, Director of the Criminal Justice Program, Cedarville University, Cedarville, Ohio. At year s end, Commissioners Dekmar, Holden, Kamatchus, Langley and Wegner were reappointed for the 2008-2010 term. In addition, three new Commissioners were appointed for the 2008-2010 term: Lieutenant Colonel Gayle Cameron, New Jersey State Police; Chief Thomas Warren, Omaha, Nebraska Police ; and Chief Lisa Womack, Elgin, Illinois Police. At year s end, Commissioners Ace, Oliver and Viverette retired from the Commission. Commissioner Biographies Ron Ace Ron Ace retired in June 2005 as Chief of Police for the Concord (CA) Police, a CALEA Accredited agency. He began his career as a Deputy Sheriff for the Alameda County (CA) Sheriff s Office before joining the Concord Police. He worked his way up the ranks and was named Chief in 1999. Chief Ace received his bachelor s degree in public management from St. Mary s College and holds special certifications from California POST Management, the Supervisory Leadership Institute, and the Senior Management Institute for Police. He was a member of the International Association of Chiefs of Police, the California Police Chiefs Association, the Contra Costa County Police Chiefs Association, and the Police Executive Charles P. Austin, Sr. Charles Austin is the City Manager for Columbia, South Carolina. Previously, he served as First Assistant City Manager for Public Safety and was also Chief of Police for the Columbia Police, a CALEA Accredited agency. He received his bachelor's degree from South Carolina State University in education; a master's degree in criminal justice from the University of South Carolina; a master of divinity degree from Erskine Theological Seminary; and a doctorate in pastoral ministry from Graham Baptist Bible College. He has attended various other schools for training, including the John F. Kennedy School of Government for Senior Executives in State and Local Government at Harvard University, and in 2006, received the International City/County Management Association's credentialed manager designation. Theron L. Bowman Theron Bowman is the Chief of Police of the Arlington (TX) Police, a CALEA Accredited agency. Chief Bowman worked his way up in the ranks becoming Chief in 1999. He is a member of the International Association of Chiefs of Police, where he serves on the Executive Committee, the Financial Review Committee, and the IACP Foundation; the Police Executive Research Forum; and the National Organization of Black Law Enforcement Executives. He received a bachelor s degree, master s degree, and doctorate degree from the University of Texas at Arlington and is a graduate of the Senior Management Institute for Police, the FBI National Academy, and the National Executive Institute. 10 T HE C OMMISSION O N ACCREDITATION FOR L AW E NFORCEMENT AGENCIES
ADMINISTRATION OPERATIONS Gary W. Cordner Gary Cordner is currently a professor with the of Criminal Justice at Kutztown University, Kutztown, Pennsylvania. Dr. Cordner is the coauthor/editor of numerous publications. He works extensively with the Law Enforcement Management Institute of Texas on police executive development and has previously served as the Director of the Regional Community Policing Institute at Eastern Kentucky University. Prior to his appointment at Eastern Kentucky Institute, he commanded the St. Michael s (MD) Police for three years. He received his doctorate degree in social science from Michigan State University. Louis M. Dekmar (Vice Chairperson/Vice President) Louis Dekmar is the Chief of Police of LaGrange (GA) Police, a CALEA Accredited agency. He is a member of the International Association of Chiefs of Police; the Past-President of the Georgia Association of Chiefs of Police; a member of the Georgia Board of Public Safety; and has served as a Federal Monitor for the U.S. of Justice, Civil Rights Division. Chief Dekmar holds a bachelor s degree in administration of justice from the University of Wyoming and a master s degree in public administration from Georgia College and State University. He is also a graduate of the FBI National Academy and FBI Law Enforcement Executive Development Seminar. Chief Dekmar serves as Vice Chairperson/Vice President of the Commission. John D. Glover John Glover retired as Vice President of Corporate Security from Bristol-Myers Squibb Company in 2002. His law enforcement career was as a FBI Special Agent from 1966 to 1989, retiring as an Executive Assistant Director. He is a member of the Society of Former FBI Agents, a member of the International Association of Chiefs of Police, and numerous other law enforcement associations. He was formerly Co-Chairman of the United States s Overseas Security Advisory Counsel. Dr. Glover received a bachelor s degree from Florida A & M University and master s and a doctorate degrees in public administration from the University of Southern California. Robert R. Greenlaw (Secretary) RRobert Greenlaw is the Director of the Blaine County Emergency Communications Center, Hailey, Idaho. He retired in 2006 as Director of the Northwest Bergen (NJ) Central Dispatch and 9-1-1, the first agency to receive CALEA Public Safety Communications Accreditation. He has over forty years of public safety and emergency management experience. He graduated from Fairleigh Dickinson University and has been a Certified Emergency Manager since 1995. Director Greenlaw serves as Secretary of the Commission. Richard W. Holden, Sr. Richard Holden served as the Chief/Assistant Vice Chancellor for Police and Public Safety at North Carolina Agricultural and Technical State University. He retired in 2004 as the Commander for the North Carolina State Highway Patrol, a CALEA Accredited agency. Colonel Holden is a former General Chair of the International Association of Chiefs of Police, where he served as Chair of the Division of State and Provincial Police and as a member of Executive Committee for Highway Safety; the National Organization of Black Law Enforcement Executives. In addition to attending North Carolina A&T University, he is a graduate of the Southern Police Institute at the University of Louisville and the FBI s National Executive Institute. Don C. Hunter Don Hunter is the Sheriff of Collier County, Florida, a CALEA Accredited agency. Sheriff Hunter joined the Collier County Sheriff s Office in 1979; was elected to his current position in 1988, and, subsequently, reelected since then. Sheriff Hunter has a bachelor s degree and a master s degree from Florida State University and is a graduate of the FBI National Academy. He is a member of the National Sheriff s A NNUAL R EPORT 2007 11
ADMINISTRATION OPERATIONS Association, the Florida Sheriff s Association, the International Association of Chiefs of Police, and the Police Executive Research Forum. Ted G. Kamatchus Ted Kamatchus is the Sheriff of Marshall County, Iowa, a CALEA Accredited agency. In 1980, he joined the Marshalltown (IA) Police, and in 1988 was appointed Sheriff of Marshall County, and has been successfully re-elected to that post since then. Sheriff Kamatchus has been active at the state and national level in a variety of organizations and committees involving reserve law enforcement officers, training academies, and law enforcement associations. He has served as President of the Iowa State Sheriffs and Deputies Association and as President of the National Sheriffs Association. He attended Mankato State University majoring in police science. A. DeWade Langley DeWade Langley is the Director of the Oklahoma State Bureau of Investigations, a CALEA Accredited agency. As Director since 1995, he has spearheaded the implementation of many revolutionary crime fighting tools including the first statewide criminal intelligence unit and the first Association of Crime Laboratory Directors accredited laboratories in the state. Dr. Langley has a bachelor s degree from Northwestern Oklahoma State University and a master s degree and a doctorate degree in education from Oklahoma State University. He is a member of Phi Kappa Phi National Honor Society and serves on numerous boards and commissions including the Oklahoma Council on Law Enforcement Education and Training. Gary J. Margolis Gary Margolis is the Chief of Police for the University of Vermont Police Service, a CALEA Accredited agency. During his near 20-year career in public safety he has served as a deputy sheriff; police officer; and police academy administrator. Dr. Margolis is involved in several national and international initiatives for the International Association of Chiefs of Police and the International Association of Campus Law Enforcement Administrators. He is a graduate of the Harvard University, Kennedy School of Government Executive Education Program and serves as an adviser to the United States of Justice and of Homeland Security on matters relating to campus safety and higher education security. Dr. Margolis holds a masters degree in education and a doctorate in educational leadership and policy studies. James M. O Dell (Chairperson/President) James O Dell is the Chief of Police of Kettering (OH) Police, a CALEA Accredited gency. Chief O Dell began his law enforcement career in 1970 for the City of Lakewood, Colorado, and in 1985, accepted the position of Chief with the Kettering Police. Chief O Dell is a member of the International Association of Chiefs of Police, the Police Executive Research Forum, as well as an active member of the Ohio Association of Chiefs of Police. He holds both a bachelor s and a master s degree in business administration and education from Emporia State University and is also a graduate of the Police Foundation Harvard Business School Senior Management Institute, the FBI National Academy, and Certified Law Enforcement Executive (CLEE) Program. Chief O Dell serves as the Chairperson/President of the Commission. Patrick Oliver (Treasurer) Patrick Oliver is the Director of the Criminal Justice Program at Cedarville University in Ohio. Before his retirement in 2005 as Chief of the Fairborn (OH) Police, he was Chief of the Grandview Heights (OH) and Cleveland (OH) Police s. He is a member of the International Associations of Chiefs of Police, the Police Executive Research Forum, the National Organization of Black Law Enforcement Executives, and the Ohio Association of Chiefs of Police. Director Oliver has a bachelor s degree in criminal justice and a master s degree in business administration from Baldwin 12 T HE C OMMISSION O N ACCREDITATION FOR L AW E NFORCEMENT AGENCIES
ADMINISTRATION Wallace College. Director Oliver serves as the Treasurer of the Commission. Daniel C. Parkinson Daniel Parkinson is the Chief of Police of the Cornwall Community Police Service, Ontario Canada. During his 35 year career in law enforcement, Chief Parkinson has been assigned to a number of key areas, including Criminal Investigations, Fraud Bureau, Homicide Bureau, Staff Superintendent in Charge of Operations Support, Staff Superintendent in Charge of Field Operations, and Staff Superintendent in Charge of Operations Services. He is a member of the Ontario Association of Chiefs of Police, Canadian Association of Chiefs of Police, and International Association of Chiefs of Police. Chief Parkinson is a graduate of the Strategic Command Course at the National Police Training Centre in Hampshire, England and graduated from the University of Cambridge, England in Applied Criminology and Police Studies. Joseph M. Polisar Joseph Polisar is the Chief of Police of Garden Grove (CA) Police, a CALEA Accredited agency. Previously he served as the Chief of Police with the Albuquerque (NM) Police which was the first New Mexico law enforcement agency to achieve accreditation. Chief Polisar is a past president of the International Association of Chiefs of Police and past president of the New Mexico Association of Chiefs of Police. He has a bachelor s degree in management from the University of Phoenix and is a graduate of the FBI National Academy, the FBI National Executive Institute, and the program for Senior Executives in State and Local Government at the John F. Kennedy School of Government at Harvard University. James N. Robey The Honorable James Robey is the Senator for the 13th District of Maryland. Previously he served as Howard County Executive for two terms after retiring in 1998 as Chief of Police of the Howard County (MD) Police, a CALEA Accredited agency. Senator Robey received a bachelor s degree from the University of Maryland and a master s degree from Hood College and is also a graduate of the Police Executive Research Forum Senior Management Institute for Police, the FBI s National Academy, and the FBI Law Enforcement Executive Development Seminar. J. Grayson Robinson Grayson Robinson is Sheriff of the Arapahoe County (CO) Sheriff s Office, a CALEA Law Enforcement and Public Safety Communications Accredited agency. He has a long career of municipal police and county sheriff s office experience. Sheriff Robinson is actively involved with the National Sheriffs Association and is also a member of the International Association of Chiefs of Police and the Police Executive Research Forum. He is a graduate of the FBI National Academy and the FBI Law Enforcement Executive Development Seminar (LEEDS) program, as well as a graduate of the State and Local Executives Program at the Kennedy School of Government at Harvard. Robinson has a bachelor s degree in business administration, and holds a master s degree in public administration. Rebecca Vigil-Giron The Honorable Rebecca Vigil-Giron is the former Secretary of State of New Mexico and was the first New Mexico Secretary of State to win re-election two times. She is a member and past president of the National Association of Secretaries of State. She received a bachelor s degree in French and social science from New Mexico Highlands University and is also a graduate of the Senior Executives in State and Local Government Program at the John F. Kennedy School of Government at Harvard University. Mary Ann Viverette Mary Ann Viverette retired in 2007 as Chief of Police of Gaithersburg (MD) Police, a CALEA Accredited agency. Chief Viverette is a past president of the International Association of Chiefs of Police, as well as being a founding member of the National A NNUAL R EPORT 2007 13
ADMINISTRATION Association of Women Law Enforcement Executives and a member of the Maryland Chiefs of Police Association. She holds a bachelor s degree and a master s degree from University of Maryland and is also a graduate of the FBI National Academy. Grant S. Wegner The Honorable Grant Wegner is currently a Circuit Court Judge in St. Charles, Illinois. Prior to becoming a member of the judiciary, Judge Wegner was in private practice and served as a part-time Assistant State s Attorney in Kendall County, Illinois. Judge Wegner was appointed by the Illinois Supreme Court to the Supreme Court s Mentoring Committee, where he has remained a member to date. He serves as a member of the Illinois Family Violence Council Judicial Ethics Committee and also of a member of the Executive Board for Three River s Council and Boy Scouts of America. He holds a bachelor s degree from Northern Illinois University and a juris doctorate from Hamline University. At the Fall Conference in Colorado Springs, the Commission announced the appointment of three new Commissioners to serve from 2008 through 2010. They are: Gayle M. Cameron Gayle Cameron currently serves as Deputy Superintendent of Investigations for the New Jersey State Police. She began her career in 1980 as a road duty trooper in southern New Jersey and has held command positions in several sections including the Forensic Science Bureau, Identification & Information Technology, Division Human Resources, and Administration. Lieutenant Colonel Cameron has a bachelor s degree from Bridgewater State College and a master s degree from Seton Hall University. The New Jersey State Police were CALEA Accredited in July 2007. Thomas H. Warren, Sr. Thomas Warren is the Police of Chief of the Omaha (NE) Police, a CALEA Accredited agency. He joined that department in 1983 and served in a variety of departments, including internal affairs, information services, and the investigations bureau before being name chief in 2003. He was chosen Omaha Police Employee of the Year in 1999 and was its first accreditation manager. Chief Warren has a bachelor s degree in criminal justice from Morningside College and a master s degree in criminal justice from the University of Nebraska. Lisa G. Womack Lisa Womack is the Chief of Police of the Elgin (IL) Police, a CALEA Accredited agency. She began her law enforcement career in 1992 with the Arlington (TX) Police and was previously Chief of Police with the Sugar Land (TX) Police. Chief Womack holds a bachelor s degree in criminal justice from Texas Woman s University and a master s degree from the University of North Texas. Staff During the year, the Commission maintained a 16 member staff, under the direction of Executive Director Sylvester Daughtry, Jr. They conduct all activities associated with the Commission s programs. CALEA also subcontracts supplemental service from a variety of individuals and companies. Program Assistant Maya Mitchell assumed the position of Program Manager with responsibility for the agencies previously serviced by former Program Manager Harold (Ted) LeMay. Ms. Lorena Singer joined CALEA Staff as Mexico Field Representative. CALEA Assessors CALEA Assessors play a vital role in the accreditation process because they act as the Commission s representatives. Minimum assessor qualifications require at least five years supervisory experience as a public safety practitioner, as well as a solid knowledge of CALEA Standards and Processes. Eligible candidates are selected based on CALEA s demographic needs that include, but are not limited to, the size, type, and location of the candidates agency. In addition, individual 14 T HE C OMMISSION O N ACCREDITATION FOR L AW E NFORCEMENT AGENCIES
ADMINISTRATION demographics such as race, sex, and experience of the potential assessor are considered. On-site assessments can range from one assessor for three days to four assessors for five days or more, depending on the program and agency size. In general, a law enforcement accreditation on-site is for four days, with a team of three assessors; one is the designated team leader and the other two are team members. The agency prepays an estimated on-site assessment charge, which covers travel, lodging, and per diem for the team, plus other related costs. During the on-site assessment, the team verifies the agency s compliance with standards by checking proofs and interviewing agency personnel. The team also inspects the agency s facilities as well as holding a public forum for community input and comments. The team leader writes a report based upon the team s findings, which is forwarded through staff to the Board of Commissioners. During hearings conducted at each of its conferences, the Commission reviews assessment reports and determines whether or not to grant an agency accreditation or recognition. In 2007, 276 on-site assessments were conducted at agencies seeking initial accreditation, reaccreditation and recognition. Three hundred forty-six CALEA trained assessors were selected from a pool of 435 to conduct these on-site assessments. Police Accreditation Coalitions (PAC) The Police Accreditation Coalitions (PACs) are unique to the accreditation process. At the state or regional level, these associations of CALEA Accredited Agency personnel, join together in a common effort to help each other through the accreditation process. They function as a resource for information, advocacy, assistance, and networking. One of the most notable services they perform is the conducting of mock on-site assessments for PAC members. Mock on-sites serve as a preliminary review to catch any deficiencies or problems prior to the official CALEA on-site and are frequently credited as essential for a successful on-site. There are 33 PAC organizations in the United States and Canada. Some representatives from these coalitions use the Commission s triennial conferences a venue to meet and exchange information, as well as meeting at the local level. The PAC s provide an extremely useful resource, not only for their participating members, but for the Commission as well. Alliance Program CALEA s Alliance Program with state/provincial accreditation program providers was created in 1999 and revised in 2005. The Alliance Program is designed to enhance law enforcement, particularly agencies with fewer than 25 employees, by consolidating professional credentialing efforts. The Alliance Program establishes formal relationships with state/provincial accreditation organizations and permits limited use of CALEA Standards. The long term goal of the Alliance Program is to have significant numbers of Recognition through Alliance agencies enter CALEA s Law Enforcement Accreditation Program. States and provinces with accreditation programs that desire an alliance with CALEA must have their programs reviewed to ensure their standards and operating procedures meet CALEA s expectations. Currently, CALEA has a formal relationship with the Indiana Association of Chiefs of Police; the Mississippi of Public Safety, Peace Officers Standards and Training Division; and the New Jersey State Association of Chiefs of Police. CALEA Agency Support Fund At its 2003 Summer Conference, CALEA announced the creation of the CALEA Agency Support Fund (CASF). The purpose of the CASF is to award grants to smaller agencies seeking initial accreditation in law enforcement, public safety communications, or public safety training which are unable to do so due to lack of adequate funds. Under this program, eligible agencies receive a grant for the administrative portion of their initial accreditation fees. On-site assessment fees are not included in the A NNUAL R EPORT 2007 15
ADMINISTRATION grant. The Commission approved two sources of income for the fund: the net profits from the sale of CALEA s wearable merchandise and a ten percent contribution from any annual operating budget surplus. Any law enforcement agency, public safety communications agency, or public safety training academy that meets the CALEA established criteria for participating in the accreditation programs is eligible to apply for a grant. The grants are primarily for agencies with 50 or fewer full-time employees at the time of application. Agencies must apply between September 1st and December 31st of the current year. Recipients are announced at the Spring Conference in the following year. Publications and Media The 2 nd Edition of the Standards for Public Safety Communications Agencies was published in 2007 as well as the CALEA Process and Program Guide. The guide is an update and consolidation of three earlier publications: the Accreditation Process Book, the Self-Assessment Manual and the Assessor Manual. Starting in June, CALEA began publishing a new monthly electronic newsletter, CALEA News. This publication features highlights from CALEA s Website, including information on CALEA Conferences, CALEA Standards changes, current news releases, and upcoming events. Also included are news items about client agencies and staff, employment opportunities, and other relevant public safety matters. Overview brochures were updated and distributed reflecting the CALEA Management Model message. Accreditation Works, a compendium of articles written by CALEA Accredited agencies citing specific examples of how accreditation has positively affected their agencies and communities, continued to be available. Issues of the CALEA Update magazine were published in February, June, and October. This periodical continues to be well received and introduced a number of new features and articles. A new DVD, developed for the Public Safety Communications Accreditation Program was distributed in February. During 2007, CALEA continued to utilize print ads having a regular presence in the following professional magazines: 1. Police Chief (IACP) 2. Public Safety Communications (APCO) 3. Sheriff (NSA) CALEA maintains an interactive web site providing resources to clients and the general public. The site provides useful information about the Commission, its programs, activities, meetings, and products. Exemplary programs and a chat-room forum are available to clients. The web-address is www.calea.org. 2007 Marketing The Commission continued to focus on increasing its marketing and outreach efforts throughout the year. In spring of 2005, in Birmingham, Alabama, CALEA commissioned an outside firm to examine and evaluate our current marketing efforts and develop a long-term strategic business/marketing plan. The results of the study were reported to the full Commission at that year s CALEA Summer Conference in Boston, Massachusetts. The report made a number of major recommendations in the following areas: market clarification and focus; a streamlining of the accreditation process; the development of an on-line business model; and an in-depth examination of current marketing communications and media strategy. As a result of input from both the Commission and CALEA Staff, a suggested set of recommendations was presented to and approved by the Commission at the Fall 2005 Conference in Nashville, Tennessee. Many of the recommendations have been implemented progressively since then and have had a significant influence on CALEA s marketing efforts. The year saw the following steps put into effect: All program brochures were redesigned to reflect CALEA s new Management Model message. Distribution began in July 2007. Full-page ads continue to appear in the IACP s Police Chief and NSA s Sheriff Magazine. The ads reflect testimonials from the leadership of IACP, NSA, 16 T HE C OMMISSION O N ACCREDITATION FOR L AW E NFORCEMENT AGENCIES
ADMINISTRATION NOBLE and/or PERF. Copies of these ads also appear on CALEA s Website and in the CALEA Update. A similar ad appeared in the Association of Public-Safety Communications Official s magazine Public Safety Communications. CALEA Staff developed a CEO Panel for the 2006 NSA and IACP Conferences. These panels are composed of Chief Executive Officers from CALEA Accredited Agencies, each speaking on a different point in CALEA s Management Model message. Following this format, CEO panels were presented at the IACP, NSA and NOBLE annual conferences this year. A Request for Proposal was submitted to a number of organizations seeking bids on a project designed to develop a complete integration of all current CALEA databases, allowing for a variety of new analyses of that data. As a significant part of the marketing plan, a number of program and process enhancements were undertaken in 2007; all designed to improve and simplify the accreditation process: In addition to hiring the new Mexico Field Representative, other measures were taken relative to CALEA s growing number of agencies in Mexico. A number of CALEA materials were translated into Spanish including the 5 th Edition and portions of CALEA s Website. An Introduction to CALEA course, in Spanish, was held at the Colorado Springs Conference. A Spanish version of the CALEA Process and Programs Guide will be published in 2008. After each CALEA Conference, a news release is issued announcing the agencies that were awarded accreditation/recognition with copies being sent to the agency s local media. A news release is issued whenever an agency or CEO is presented with the Bittner, Cotter and/or TRI-ARC award with copies being sent to the agency s local media. In addition, these agencies/ceos are acknowledged on CALEA s Website and in CALEA Update. A new CALEA Process and Programs Info Desk was instituted at the March 2007 CALEA Conference and will be a feature of future conferences. Agencies are able to obtain printed information concerning CALEA s various programs, review sample accreditation files, and have their questions answered regarding the administrative aspects of the accreditation/recognition process, on a one-to-one basis. The Agency Profile Questionnaire was updated and now includes a survey page designed to try to determine what aspects of CALEA s new marketing program are the most successful. As soon as a significant number of replies are received, an analysis will be provided the Strategic Planning Committee. A new Enrollment Package Request has been put on CALEA s Website for downloading; thereby eliminating the need for a formal request and the $250 application fee. A NNUAL R EPORT 2007 17