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1 2 3 4 5 6 7 8 9 10 Michael Fuller, Oregon Bar No. 09357 Trial Attorney for Ms. Hunt OlsenDaines, PC PO Box 2316 Portland, Oregon 97208 Michael@UnderdogLawBlog.com Mobile 503-201-4570 Fax 503-362-1375 UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF OREGON 11 12 13 14 15 In re Norma Jean Hunt, Debtor. Case No. 11-30638-tmb7 MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC 16 17 18 19 20 21 22 23 24 25 26 27 28 MOTION Ms. Hunt tried to resolve this matter without the need for a formal contempt proceeding but Green Tree Servicing LLC refuses to respond to letters from her attorney. Pursuant to 11 USC 105 and 524, Ms. Hunt, through her trial attorney Michael Fuller, moves this Honorable Court for an order of contempt and judgment against Green Tree Servicing LLC because it refuses to stop harassing her to pay discharged debt, constituting an ongoing violation of the discharge order filed April 28, 2011. Ms. Hunt supports this motion with the attached memorandum and exhibits. Ms. Hunt respectfully moves for an order and judgment as follows: MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC Page 1 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 A. IT IS ORDERED Green Tree Servicing LLC is held in contempt of the discharge injunction; B. IT IS ORDERED AND ADJUDGED Green Tree Servicing LLC must reimburse Ms. Hunt for the reasonable attorney fees and costs she incurred obtaining a response from Green Tree Servicing LLC and remedying its contempt; C. IT IS ORDERED AND ADJUDGED Green Tree Servicing LLC must reimburse Ms. Hunt for the reasonable attorney fees and costs she incurred proving liability, only if Green Tree Servicing LLC objects to Ms. Hunt s entitlement to relief under sections A and B above; D. IT IS ORDERED AND ADJUDGED Green Tree Servicing LLC must pay Ms. Hunt mild sanctions and/or punitive damages not to exceed $1,000,000; E. IT IS ORDERED AND ADJUDGED Green Tree Servicing LLC must pay Ms. Hunt compensatory damages not to exceed $100,000. Ms. Hunt also moves for any other equitable relief that this Honorable Court may determine fair and just. Dated: December 5, 2013 /s/ Michael Fuller Michael Fuller, Oregon Bar No. 09357 Trial Attorney for Ms. Hunt OlsenDaines, PC PO Box 2316 Portland, Oregon 97208 Michael@UnderdogLawBlog.com Mobile 503-201-4570 Fax 503-362-1375 MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC Page 2 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375

1 2 3 4 5 6 7 8 9 10 Michael Fuller, Oregon Bar No. 09357 Trial Attorney for Ms. Hunt OlsenDaines, PC PO Box 2316 Portland, Oregon 97208 Michael@UnderdogLawBlog.com Mobile 503-201-4570 Fax 503-362-1375 UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF OREGON 11 12 13 14 15 In re Norma Jean Hunt, Debtor. Case No. 11-30638-tmb7 MEMORANDUM IN SUPPORT OF MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC 16 17 18 19 20 21 22 23 24 25 26 27 28 A. January 2011 - Bankruptcy Protection FACTUAL HISTORY On January 28, 2011, Ms. Hunt filed for chapter 7 bankruptcy protection in this Honorable Court. [Bankruptcy Case 11-30638-tmb7, Docket No. 1] Ms. Hunt s bankruptcy petition listed her real property at 1940 SE 150th Ave. Portland, OR 97233, secured by a mortgage with BAC Home Loans (along with Bank of America, N.A., collectively referred to as Bank of America. [Id.] [Exhibit 3] MEMORANDUM IN SUPPORT OF MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC Page 1 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 B. April 2011 - Discharge Order On April 28, 2011, this Honorable Court entered a discharge order in Ms. Hunt s no asset bankruptcy case. [Id. at Docket No. 11] Bank of America received notice of the discharge order. [Id.] C. March 2013 - Foreclosure Complaint In a complaint dated March 26, 2013, Bank of America initiated foreclosure proceedings against Ms. Hunt. [Exhibit 4] D. June 2013 - Transfer to Green Tree On June 1, 2013, Bank of America transferred servicing of Ms. Hunt s mortgage to Green Tree Servicing LLC (Green Tree. [Exhibit 5] Despite receiving actual notice of the discharge order, Green Tree continues to harass Ms. Hunt by phone and in writing, in attempts to collect discharged debt. [Exhibit 2] Ms. Hunt tried to resolve this matter without the need for a formal contempt proceeding but Green Tree refuses to respond to letters from her attorney. [Exhibit 6] MEMORANDUM IN SUPPORT OF MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC Page 2 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 A. Authority under Section 105 LEGAL POINTS AND AUTHORITIES Section 105 of the Bankruptcy Code empowers this Honorable Court to issue orders and judgments as necessary to hold mortgage servicers in contempt of 11 USC 524 s discharge injunction provisions. B. Discharge Injunction The entry of a discharge order provides for a broad injunction and requires mortgage servicers to take affirmative steps to ensure debtors receive a fresh start. 4 Alan N. Resnick & Henry J. Sommer, Collier on Bankruptcy 524.02[2] (16th ed. 2012. After bankruptcy, mortgage servicers may generally contact borrowers to collect voluntary payments and discuss voluntary loan modifications. In re Garske, 287 B.R. 537 (BAP 9th Cir. 2002. However, direct demands for payment and attempts to collect are strictly prohibited. 11 USC 524(a(2. Objectively coercive conduct also violates 524, even in the absence of direct threats or demands for payment on secured debts. See, e.g., In re Pratt, 462 F.3d 14 (1st Cir. 2006 (creditor s unfair dealings violated discharge injunction despite valid lien; In re Culpepper, 481 B.R. 650, 655 (Bankr. Or. 2012 (unwanted loan-modification communications violated discharge injunction despite valid lien. MEMORANDUM IN SUPPORT OF MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC Page 3 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 C. Clear and Convincing Standard To obtain an order of contempt for violation of the discharge order, a debtor must prove that a party had knowledge of the order and intended the conduct that violated the order. See, e.g., ZiLOG, Inc. v. Corning, 450 F.3d 996, 1007 (9th Cir. 2006. Whether or not a mortgage servicer actually intended to violate 524 is not determinative so long as it had prior notice of the discharge order. In re Campion, 294 B.R. 313 (BAP 9th Cir. 2003. The contents of the discharge order are unambiguous and fixed by statute. See, e.g., In re Moncur, 328 B.R. 183, 191 (BAP 9th Cir. 2005. To recover sanctions against a mortgage servicer for violation of the discharge injunction, a debtor must establish the violation with clear and convincing evidence. Renwick v. Bennett, 298 F.3d 1059, 1069 (9th Cir. 2002. A contempt proceeding in bankruptcy court is properly brought by motion. Barrientos v. Wells Fargo Bank, 633 F.3d 1186, 1191 (9th Cir. 2011; Fed. R. Bnkr. P. 9020. D. Remedies under Section 105 Willful discharge violations entitle aggrieved debtors to actual damages, punitive damages, and attorney fees. Espinosa v. United Student Aid Funds, 553 F.3d 1193, fn.7 (9th Cir. 2008 (opinion by Chief Judge Kozinski, citing 2 Collier Bankruptcy Manual (3d rev. ed. 524.02[2][c]. MEMORANDUM IN SUPPORT OF MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC Page 4 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1. Emotional harm. Even in the absence of economic loss, debtors are entitled to recover damages for emotional harm resulting from a discharge violation. In re Feldmeier, 335 B.R. 807, 813-814 (Bankr. Or. 2005 (citing H.R. Rep. No. 595, 95th Cong, 1st Sess 365-366 (1977; S. Rep no. 989, 95th Cong.2d Sess 80 (1978, U.S.Code Cong. & Admin.News 1978, pp. 5963, 6321, 5787, 5866. Clear and convincing damages may be proved based on a debtor s testimony, with or without additional expert testimony. Id. (awarding debtor $10,000 in emotional harm damages based on telephone testimony of debtor; In re Culpepper, 481 B.R. at 655 (awarding debtor $4,000 in emotional harm damages based on testimony of debtor and the expert opinion of an OHSU professor of psychiatry. ARGUMENT This Honorable Court should hold Green Tree in contempt of the discharge order because clear and convincing evidence shows (1 Green Tree received actual notice of the discharge order, (2 the order is unambiguous and (3 Green Tree refuses to stop harassing Ms. Hunt to pay discharged debt. MEMORANDUM IN SUPPORT OF MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC Page 5 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375

1 2 3 4 5 CONCLUSION For the reasons given above, this Honorable Court should grant Ms. Hunt s motion for order of contempt and judgment against Green Tree. 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 Dated: December 5, 2013 /s/ Michael Fuller Michael Fuller, Oregon Bar No. 09357 Trial Attorney for Ms. Hunt OlsenDaines, PC PO Box 2316 Portland, Oregon 97208 Michael@UnderdogLawBlog.com Mobile 503-201-4570 Fax 503-362-1375 28 MEMORANDUM IN SUPPORT OF MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC Page 6 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375

1 2 3 4 5 UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF OREGON 6 7 8 9 10 11 In re Norma Jean Hunt, Debtor. Case No. 11-30638-tmb7 DECLARATION OF MICHAEL FULLER IN SUPPORT OF MS. HUNT S MOTION TO REOPEN HER CHAPTER 7 BANKRUPTCY CASE 12 13 14 15 16 DECLARATION I, Michael Fuller, declare the following under penalty of perjury: 1. I am over the age of 18 and have personal knowledge of the facts I am testifying to in this declaration. I am the trial attorney for Ms. Hunt in the above-captioned case. 17 18 19 20 21 22 23 24 25 26 27 28 DECLARATION OF MICHAEL FULLER Page 1 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375 MS. HUNT EXHIBIT 1 - Page 1 of 2

1 2 3 4 5 6 2. The document attached as Exhibit 2 is a true and correct copy of a letter faxed to me by Ms. Hunt. Pursuant to 28 USC 1746, I declare under penalty of perjury that the foregoing is true and correct. 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Dated: November 28, 2013 /s/ Michael Fuller Michael Fuller, Oregon Bar No. 09357 Trial Attorney for Ms. Hunt OlsenDaines, PC PO Box 2316 Portland, Oregon 97208 Michael@UnderdogLawBlog.com Mobile 503-201-4570 Fax 503-362-1375 DECLARATION OF MICHAEL FULLER Page 2 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375 MS. HUNT EXHIBIT 1 - Page 2 of 2

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1 2 3 4 5 6 7 8 9 10 Michael Fuller, Oregon Bar No. 09357 Trial Attorney for Ms. Hunt OlsenDaines, PC PO Box 2316 Portland, Oregon 97208 Michael@UnderdogLawBlog.com Mobile 503-201-4570 Fax 503-362-1375 UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF OREGON 11 12 13 14 15 16 17 In re Norma Jean Hunt, Debtor. Case No. 11-30638-tmb7 DECLARATION OF MICHAEL FULLER IN SUPPORT OF MS. HUNT S MOTION FOR ORDER OF CONTEMPT AND JUDGMENT AGAINST GREEN TREE SERVICING LLC 18 19 20 21 22 DECLARATION I, Michael Fuller, declare the following under penalty of perjury: 1. I am over the age of 18 and have personal knowledge of the facts I am testifying to in this declaration. I am the trial attorney for Ms. Hunt in the above-captioned case. 23 24 25 26 27 28 DECLARATION OF MICHAEL FULLER Page 1 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375 MS. HUNT EXHIBIT 6 - Page 1 of 2

1 2 3 4 5 6 7 8 9 10 11 2. The document attached as Exhibit 2 is a true and correct copy of a letter faxed to me by Ms. Hunt. 3. The documents attached as Exhibits 3, 4, and 5 are true and correct copies of business records and court papers from my litigation file. 4. As of the date of this declaration, Green Tree refuses to respond to my requests to discuss this matter. Pursuant to 28 USC 1746, I declare under penalty of perjury that the foregoing is true and correct. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Dated: December 5, 2013 /s/ Michael Fuller Michael Fuller, Oregon Bar No. 09357 Trial Attorney for Ms. Hunt OlsenDaines, PC PO Box 2316 Portland, Oregon 97208 Michael@UnderdogLawBlog.com Mobile 503-201-4570 Fax 503-362-1375 DECLARATION OF MICHAEL FULLER Page 2 OlsenDaines, PC PO Box 2316 Portland, OR 97208 Mobile 503-201-4570 Fax 503-362-1375 MS. HUNT EXHIBIT 6 - Page 2 of 2