ITU-GSMA Regional Training Workshop on ICTs for Disasters Management for Arab States Khartoum, Sudan August 2017

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ITU-GSMA Regional Training Workshop on ICTs for Disasters Management for Arab States Khartoum, Sudan 28-29 August 2017 Nizar Zeidan Refugee Emergency Telecommunications Sector (RETS) UN Refugee Agency (UNHCR)

Session 4: Role of Network Service Operators for Disaster Risk Reduction Creating a bulletproof Digital Identity Nizar Zeidan Refugee Emergency Telecommunications Sector (RETS) UN Refugee Agency (UNHCR)

UNHCR - Refugee Challenge Creating a bulletproof Digital

Digital Identity UNHCR s programme delivery depend on identity data Using biometrics since 2002 BIMS (global) and IrisGuard (focused on Syria Response) Over 3.5m identities are currently biometrically enrolled by UNHCR

Registration (Jordan) Thousands of individuals moving across the Syrian-Jordan border daily in 2012-2013: Mitigate risks associated with identity substitution and fraudulent family composition Detect and deter individuals seeking multiple registration Reduce the risk of identity theft Detect multiple registrations across different countries of asylum Support continuous registration, data credibility, and accountability

Key Partnerships UNHCR IrisGuard innovative partnership to integrate iris enrollments with UNHCR s corporate registration software into the EyeBank Iris Farm Architecture. 2013: UNHCR extends deployment of iris technology to Egypt, Lebanon, Iraq and Syria. 2014: UNHCR enrolls 1 million individuals. 2016: 2 million individuals biometrically enrolled [92%] of the registered population. Cairo Amman Bank the assistance delivery partner for UNHCR had pioneered the use of biometrics in its banking system, by introducing iris scan technology in 85 branches, and 200 ATMs across the kingdom.

Benefits Refugees access assistance with speed and dignity Card-less/PIN-less tool ensures identity in real-time : 24 hour activation Eliminates fraud Humanitarian partners are guaranteed cash assistance reaches intended recipients who need assistance the most Assistance is traceable improving transparency and internal accountability Cost-effective Aid agencies receive detailed reporting of assistance disbursement improving reporting and audit requirements Improved credibility with resettlement countries Extension of secure access to biometric database need for other organizations

Identity UNHCR is working with key partners on the development of digital identity to allow refugees and stateless people to demonstrate their identities. UNHCR undertakes identity management processes for its beneficiaries to facilitate its programme delivery, protection, assistance and solutions, and also to increase individuals access to their rights and support empowerment. UNHCR is commencing work with key partners (including UN agencies and private sector partners) to examine the possibility of developing a digital identity system which: allows beneficiaries to access services (banking, health, education, etc); and also functions as legal identity

Thank You

Session 5: Role of Partnerships for Disaster Management Partnership for Disaster Response & Assistance on Emergency Telecommunications Nizar Zeidan Refugee Emergency Telecommunications Sector (RETS) UN Refugee Agency (UNHCR)

Engages a wide array of stakeholders national and local authorities; international and regional organizations and financial institutions; civil society partners (including faithbased, academia, media, and private sector); refugees (CRR) framework

Emergency Standby partners Personnel deployment Service packages (CRR) framework

Delivering to partnersthrough-partners Connecting Sites, Bridging Gaps Supporting Safety & Security (CRR) framework

Thank You

Session 7: Role of International, Regional & National Organizations in humanitarian operations UNHCR ICT Activities on Disaster Management Nizar Zeidan Refugee Emergency Telecommunications Sector (RETS) UN Refugee Agency (UNHCR)

Refugee Emergency Telecoms Sector Vital communications in refugee operations Identified within Refugee Coordination Model Delivering with partners.

RETS Users & Services UNHCR Partners inc. government agencies, authorities & services involved in the refugee response Wider humanitarian community

RETS Coordinators RETS Coordinators deploy within 72 hours of UNHCR emergency declaration Facilitate effective & timely delivery of ICT services Close collaboration with Country Office

Partners Emergency Telecommunications Cluster Host & Donor Governments Private sector partners UNHCR remains accountable

Operations Northern Uganda North-Eastern Angola South-Eastern Niger emergency.lu

Thank You