Restoring Family Links Services Tracing Services

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Country AFGHANISTAN BHUTAN Restoring Family Links Services Tracing Services when loss of contact happened after 2002 - Only accepted for people arrested for political reasons Message Services - Precise address requested - Some geographical restrictions - Only available to families with relatives who are security detainees in Chamgang Central Jail BURUNDI - Should NOT contain Bible verses or request for financial assistance when other means CAMBODIA of communication are not available. COLD WAR - Not Accepted COLOMBIA CôTE D IVORE (IVORY COAST) CUBA DEMOCRATIC REP- UBLIC OF CONGO Other Comments - If possible, tracing forms and Messages should have contact info translated into English - No national society in Bhutan - Khmer tracing forms are available from International Family Tracing Services - When direct access to the persons in the hand of the guerrilla groups is not possible, Messages are transmitted through ICRC's contact persons within the groups only when the loss of contact due to postelection violence in 2010 - Contact lost due to the 2002-2004 conflict in Ivory Coast OR the postelection violence in 2010 - Detailed address required when contact loss due to political tension between US and Cuba. - Address necessary - Address must be specific DJIBOUTI for Civilians only - The loss of contact must be due to ERITREA the border war between Ethiopia and Eritrea - Members of the Eritrean or Ethiopian military who are detained are not accepted ETHIOPIA - Messages with only a P.O. Box address are not accepted - Unable to assist with requests related to travel to Cuba or shipment of goods - Please note that the postal service is functioning for Civilians only - Loss of contact must be due to the border war between Ethiopia and Eritrea - Addresses must contain Kifle Ketema, Kebele and House # in order to be accepted - Only for those proving to have - Only Messages in French or - For tracing cases, very detailed

GUINEA HAITI HUNGARY IRAN IRAQ already unsuccessfully searched for relatives and have fear of their relative being arrested or a separated child for unaccompanied children, the sick and elderly - Separation due to wars, political conflicts and natural disasters - including WW II, Hungarian revolution (1956), Cold War and recent conflicts English - Detailed address information must be provided (possible contacts) - Not Accepted - All requests must be written in French and Creole - Limited - To and from asylum seekers coming from war stricken areas and staying in Hungary - Messages for Iranian nationals detained in Iran are not accepted - accepted for persons believed to have been arrested by coalition forces in relation to the conflict that began in March 2003 - Not Accepted: persons who went missing due to the Persian Gulf war in or the Iran-Iraq war and kidnapping cases and arrests by Iraqi authorities KENYA - Please check with National headquarters for accessible areas of Iraq - The address on the Messages should be as detailed as possible - The term family is applied in the widest possible sense (excludes school friends, pen pals) - Please note that mail is functioning normally - REQUESTS FOR ICRC - DOCUMENTATION: Chapters may be contacted by Iraqi clients seeking documentation to prove that they resided in Artawiyah or Rafha refugee camps in Saudi Arabia following the first Gulf War. LIBERIA - Separated family members because of Liberian Crises, Regional Conflicts and other Disturbances. - Requests must include: precise address, circumstances of separation, possible contacts with Limitations for: separated children living with nonfamily, vulnerable persons -Only Messages in French or English are accepted. - Messages without precise address will not be accepted. - No requests for money - All Tracing cases must clearly state the circumstances for the loss of contact and, if applicable, the vulnerability of the client LIBYA MYANMAR (BURMA) NEPAL - Loss of contact has to have occurred after Feb. 2011 - Allegations of Arrest or Detention related to events occurring BEFORE Feb. 2011 are not Accepted - Able to check if any unaccounted for persons were registered during detention visits carried out prior to Dec.2005 only after an unsuccessful Messages delivery attempt or families separated by conflict or disaster - Detailed address is required including names of the parents, grandparents, tribe - 8 Regions are available for delivery: Bago, Magway, Mandalay, Mon, Rakhine, Eastern Shan, Taninthayi, Yangon - Unable to carry out detention visits - Only available for those detainees who have been seen and registered individually by the ICRC before 2005. - For Messages to be delivered, very detailed information is necessary NIGERIA - Messages should include phone numbers and specific address

NORTH KOREA - Not Accepted - Limited availability PHILIPPINES only from families of detained foreign nationals - Postal services functioning REPUBLIC OF CONGO (Congo- Brazzaville) RWANDA SIERRA LEONE SOMALIA SRI LANKA SOUTH SUDAN only after a first attempt at contact through Messages has been unsuccessful - Cases must meet the following criteria: separation related to armed conflict/ political tensions, inquirer has no close relatives in the Republic of Congo, inquirer must know the sought person s complete last known address - Contact must have been lost prior to 1996 - Tracing Requests should include: photo of person initiating request, detailed information about the separation, and last contact or others who may have contact - No service in: Wardigley, Yakshid, Bondera and Karan Town of Buhodle - Somaliland region is inaccessible - Loss of contact must be due to conflict, in Somaliland from 1987on or in Somalia from 1991on in some locations includes: families of people arrested, abducted or detained, families of soldiers/fighters missing in action, people forcibly recruited by armed group, people taken as hostage and forcibly recruited, families of civilians who went missing in conflict between the Sri Lanka Security Forces and the LTTE - Some inaccessible areas - Cases related to the conflict between North and South Sudan, separation must have occurred prior to 2005 - Cases involving sought persons who are originally from South Kordofan or Blue Nile states in Sudan separation must have occurred after Jan 2011 - Tracing Request for Sudanese only in the following circumstances: separation related to armed conflict/ political tension, sender does not have any other close relatives in the Republic of Congo, sender must know the recipient s complete last known address, and that address must be in an area currently accessible to the ICRC - Messages must include a complete address for the recipient - Only Messages written in English or French - Full names of the addressee and sender, and respective fathers and mothers full names are required - The ARC is unable to assist with requests related to visas for persons to travel from the Philippines to the US - Postal Service is functioning in Rwanda - Specific address information is required - The BBC Tracing Program may be utilized to locate family as a last resort if contact is not restored through tracing or Messages in some locations - For people arrested or detained, or separated by conflict, for residents, returnees, and IDPs where the national postal service is not functioning - Precise address information is needed - Please contact national headquarters for accessible areas. - Specific address - The national postal service, telephone and internet are functioning throughout the island for residents and IDP s - They increasingly extended to areas of the Vanni where returnees resettle to the Mulaitivu, and Kilinochchi areas. - Requests involving allegations of kidnapping, arrest, or abduction cannot be accepted

separated following Tribal clashes after July 2005 are generally not accepted SUDAN SUDAN-DARFUR CONFLICT (INCLUDING CHAD) cases: related to the violence in South Kordofan and Blue Nile, separation occurred after Jan. 2011, conflict between North and South Sudan, separation occurred before 2005 - Not accepted: Tracing Request for Sudanese separated following Tribal clashes after July 2005 and allegations of kidnapping, arrest, or abduction - allegations of kidnapping, arrest, or abduction cannot be accepted TANZANIA THAILAND - Exact address required UGANDA VIETNAM - Requests for persons disappeared at sea cannot be accepted WORLD WAR II AND THE HOLOCAUST - Requirements: sought person is known to have survived the war, communication was broken between the inquirer and the sought person between 1945-1957, request is for a family member or a close friend. -Persons sought must be under 100 years of age YEMEN - Bosnia-Herzegovina: Families of persons missing in relation to the conflict 1992-1995 - Contact must have been lost between Feb 1, 1992 and Dec 14, 1995 and the sought person was last seen in Bosnia-Herzegovina CONFLICTS IN THE FORMER YUGOSLAVIA (BOSNIA- HERZEGOVINA, CROATIA, KOSOVO, - Some areas may b temporarily inaccessible. - Contact national headquarters to determine accessibility - If soughtperson/ addressee is of Ethiopian or Eritrean origin, both the inquirer/sender and soughtperson/ addressee s names should be written in both English and the language of origin - Tracing is available in 9 Burmese refugee camps located along the border between Thailand and Myanmar when other means of communication is not available. - Requirements: Unknown whether the person survived the war or it is known or suspected that the person did not survive, communication broken due to events related to WWII (1933-1957), inquirer must be born in or before 1957 -Must have been a civilian during war with the following exceptions: All requests regarding Jews and Soviet military are accepted when other means of communication are not available - Amerasian tracing requests are not accepted (Vietnamese Americans who are searching for birth parents) - WWII and Holocaust cases, unlike all other casework, are handled by the Holocaust and War Victims Center in Baltimore, Maryland -Younger family member can search on behalf of an elderly inquirer - Requests for certificates of detention are accepted for former POWs visited by the ICRC

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