LIMITED E-TENDER FOR RE-VALIDATION OF ISO 9001:2015 CERTIFICATE OF ESIC MODEL HOSPITAL, RAMDARBAR, PHASE II, CHANDIGARH.

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1 च त स म क त कर मच र र ज य ब र न गर र डल अस पत ल E.S.I CORPORATION MODEL HOSPITAL इ डक तर यल एर य,फ ज-II म द ब, ड गढ़-160002 Ph : 0172-2639641 INDUSTRIAL AREA,PHASE-II,RAMDARBAR,CHANDIGARH-160002 0172-2639643 (ISO 9001:2015 CERTIFIED आई.एस.ओ. 9001:2015 प रम च त( Fax : 0172-2639642 LIMITED E-TENDER FOR RE-VALIDATION OF ISO 9001:2015 CERTIFICATE OF ESIC MODEL HOSPITAL, RAMDARBAR, PHASE II, CHANDIGARH. NIT Issue Date : 04/02/ 2019 NIT No. Date and Time of Pre-Bid Meeting Last Date of Submission : 172/G-16/22/01/06 ESIH CHD : 12/02/2019 at 02:00 PM : 25/02/ 2019 upto 01:00 PM चच त स र क तत

2 Subject: Limited E-Tender notice for Re-validation of ISO 9001:2015 Certificate of ESIC Model Hospital, Ramdarbar, Phase II, Chandigarh. THE MEDICAL SUPERINTENDENT, ESIC MODEL HOSPITAL, RAMDARBAR-CHANDIGARH, invites limited E-Tenders under Two-Bid system through e-procurement solution from the interested and eligible agencies/firms/consultants located in Tricity (Chandigarh, Panchkula and Mohali), Greater Mohali and NCR Delhi/ Faridabad/ Gurugram/ Noida for Re-validation of ISO 9001:2015 Certificate of ESIC Model Hospital, Ramdarbar, Phase II, Chandigarh for Three years. LIMITED E-TENDER SCHEDULE: Validity of Limited E-NIT : 90 days from date of publishing of NIT. S.NO DESCRIPTION SCHEDULE 1. Date of online availability of Limited E-Tender document 04.02.2019 2. Date and time of Pre-Bid meeting 12.02.2019 at 2:30 PM 3. Last date and time for submission of completed tender forms Both online & Offline 4. Date and time of opening of Technical bid online and Tender Box. 25.02.2019 upto 1:00 PM 25.02.2019 at 2:30 PM 5. Earnest Money Deposit Rs.3,000/-(Rupees Three Thousand only) The tender document containing eligibility criterion, scope of work, terms & conditions etc. are available online on: a) https://esictenders.eproc.in b) https://eprocure.gov.in c) www.esic.nic.in In the event of any of the above-mentioned date/s being declared as a holiday, the tender will be opened on the next working day at the appointed time. Tenders received after the specified date and time shall not be accepted. Proof of Postage or courier shall not be accepted as claim for timely submission of Tender. Any clarification and/or corrigendum(s) shall be communicated only through the above mentioned websites. The Medical Superintendent, ESIC MH Chandigarh, reserves the right to accept any tender in full or in part and to reject all tenders at any time without assigning any reason thereof. Tender submitted without EMD will be summarily rejected. All the pages of the tender should be signed by the owner of the agencies/firms/consultants himself or his Authorized Signatory. In case the tender is signed by the Authorized Signatory, a copy of the power of attorney/authorization should be enclosed along with tender. Medical Superintendent

3 Important Instructions for Bidders regarding On-line Payment All bidders/contractors are required to procure Class-IIIB Digital Signature Certificate (DSC) with Both DSC Components i.e. Signing & Encryption to participate in the E-Tenders. Bidders should get Registered at https://esictenders.eproc.in. Bidders should add the below mentioned sites under Internet Explorer Tools Internet Options Security Trusted Sites Sites of Internet Explorer : https://esictenders.eproc.in https://www.tpsl-india.in https://www4.ipg-online.com Also, Bidders need to select Use TLS 1.1 and Use TLS 1.2 under Internet Explorer Tools Internet Options Advanced Tab Security. Bidder needs to submit Bid Processing Fee charges of Rs. 2495/- (non-refundable) in favour of M/s. C1 India Pvt. Ltd., payable at New Delhi via Online Payment Modes such as Debit Card, Credit Card or Net Banking for participating in the Tender. Bidders can contact our Helpdesk at https://esictenders.eproc.in/html/support.asp

4 Limited E-Tender notice for Re-validation of ISO 9001:2015 Certificate of ESIC Model Hospital, Ramdarbar, Phase II, Chandigarh. ESIC Model Hospital, Ramdarbar, Phase II, Chandigarh is a 70 bedded hospital under the Ministry of Labour and employment. The hospital presently has ISO 9001:2015 certificate which is valid up to 30-06-2019. ESIC Model Hospital, Ramdarbar, Phase II, Chandigarh invites limited E-Tenders under Two-Bid system through e-procurement solution from the interested and eligible agencies/firms/consultants located in Tricity (Chandigarh, Panchkula and Mohali), Greater Mohali and NCR Delhi/ Faridabad/ Gurugram/ Noida for Re-validation of ISO 9001:2015 Certificate of ESIC Model Hospital, Ramdarbar, Phase II, Chandigarh for Three years w.e.f. 01-07-2019. SCOPE OF WORK 1. Re-validation of ISO 9001:2015 Certificate of ESIC Model Hospital, Ramdarbar, Phase II, Chandigarh for three years duly following all standard documentation and audits as per latest ISO standards. Eligibility Criteria for choosing ISO service provider- (1) Should be registered with QCI (Quality Council of India). (2) Should have completed at least two (2) ISO 9000 projects in either Government sector or PSU sector of which one project should be in Healthcare organization of more than 50 beds. (3) Should not be blacklisted by Central Government/ State Government/ E.S.I.C. or any other autonomous institution and should not have been convicted for any criminal offence (Affidavit as per Annexure II). (4) ITR of last 03 (Three) years filed by Agency/firm/consultants i.e. financial year 2015-2016, 2016-2017 and 2017-2018[Assessment year 2016-2017, 2017-2018 and 2018-2019]. (5) PAN Number of Agency/firm/consultants as on ITR. (6) Registration Details, registration with Company s act/shops and Establishment act or any other proof of business. (7) GST Registration, if applicable. (8) Labour Licence and ESI/EPF registration, if applicable.

5 II. Terms and Conditions Relating to Submission of Bids: 1. The tender document containing eligibility criterion, scope of work, terms & conditions etc. are available online on: i. https://esictenders.eproc.in ii. https://eprocure.gov.in iii. www.esic.nic.in 2. All the pages of the tender should be signed by the owner of the agencies/firms/consultants himself or his Authorized Signatory. In case the tender is signed by the Authorized Signatory, a copy of the power of attorney/authorization should be enclosed along with tender. 3. The interested agencies/firms/companies are required to upload duly signed and stamped filled technical bid as per Annexure I and BLANK financial bids in chronological order with scanned copies of all relevant certificates, documents etc. in correct resolution on the E-Tender portal https://esictenders.eproc.in 4. Tender will be evaluated on the basis of documents submitted online. 5. In addition to online submission, bidders are also required to submit hard copy of the documents as described below: a) Sealed Envelope containing EMD of Rs 3,000/-(Rupees Three thousand only) in the form of Demand Draft in favor of ESIC Fund Account No. 1, payable at Chandigarh. OR Documents in support of the exemption of EMD. Validity of this document should not expire during the validity of Tender and during the entire duration of contract if contract awarded after Technical and Financial bid evaluation. b) Undertaking as per Annexure II (On non-judicial stamp paper of appropriate value). c) Advance pre-receipt affixing revenue stamp along with the full particulars of Bank details in order to refund the EMD amount of unsuccessful bidders through ECS. Please note that the sealed envelope should only contain EMD, pre-receipt and Annexure-II only. Any additional document shall be summarily rejected. The envelope should be in a sealed cover duly super scribed Limited E-Tender notice for Revalidation of ISO 9001:2015 Certificate of ESIC Model Hospital, Ramdarbar, Phase II Chandigarh Limited E-Tender ID No.----- and should be dropped in the Tender box kept in the Administrative Block, ESIC Model Hospital, Ramdarbar, Ph II, Chandigarh- 160002, on or before closing time of submission i.e. 1:00 PM on 25.02.2019. The Technical bids shall be opened on the same day at 2:30 PM in Conference Hall, ESIC MH Chandigarh in presence of the bidders or their authorized representatives who choose to remain present. In the event of any of the above-mentioned date/s being declared as a holiday, the tender will be opened on the next working day at the appointed time 6. Pre-bid meeting will be held on 12.02.2019 at 2:30 PM in Conference Hall, ESIC MH Chandigarh to clarify the Tendering process and any queries regarding Tendering process. 7. Conditional tender will be summarily rejected.

6 8. All entries in the tender form should be legible and filled clearly. If the space for furnishing information is insufficient, a separate sheet duly signed by the authorized signatory may be attached. Authorized Signatory must countersign all cuttings in the Technical bid application. 9. Technical bids will be scrutinized by an evaluation committee as constituted by the Medical Superintendent to check all requisite and relevant documents and their authenticity. The bidders, whose Technical bids are found eligible in all respect will be informed about the date and time of opening of Financial bid. 10. The bidder shall pay bid security (EMD) of Rs 3,000/-(Rupees Three thousand only) by Demand Draft drawn on any Nationalized Bank / Scheduled Bank in favour of ESI Fund Account No. 1, payable at Chandigarh. Bids received without Earnest Money deposit (EMD) shall stand summarily rejected. OR Documents in support of the exemption of EMD. Validity of this document should not expire during the validity of Tender and during the entire duration of contract if contract awarded after Technical and Financial bid evaluation. 11. The bid security (EMD) of successful bidders will be adjusted in performance security of successful bidder. 12. The bid security (EMD) of unsuccessful bidders shall be returned back without accrual of interest. 13. Advance pre-receipt affixing revenue stamp along with the full particulars of Bank details in order to refund the EMD amount of unsuccessful bidders through ECS should be submitted by the bidders. 14. The EMD shall be forfeited if: a) Bidder withdraws his participation after opening of Price bid. b) If at any stage of tender processing, any information given by the bidder is found to be false. c) Successful bidder fails to undertake the work after award of contract. 15. Only those bidders who have successfully qualified the Technical bid will be informed about the date and time of opening of Price bid. 16. As a guarantee towards due performance and compliance of the contract work, the successful bidder has to deposit an amount of Rs 8,000/-(Rupees Eight thousand only) as Security Deposit by way of Demand Draft drawn on any Nationalized Bank / Scheduled Bank in favour of ESI Fund Account No. 1 payable at Chandigarh with acceptance of tender otherwise the contract may be cancelled and EMD will be forfeited. This Security Deposit should be valid for 60 days beyond the date of completion of all contractual obligations of the agency including statutory obligations. The Security Deposit shall be forfeited if: a) Successful bidder fails to comply with any of the terms & conditions of the contract. b) Successful bidder is found to be implicated of indulging in any fraudulent practices or is blacklisted any time during the contract.

7 17. The work shall be started by the successful bidder within seven (7) days of acceptance of tender otherwise the contract may be cancelled and EMD will be forfeited. 18. The bid shall be valid and open for acceptance of the Competent Authority for a period of 90 days from the date of publishing of NIT. 19. After evaluation, the work shall be awarded to the bidder fulfilling all the conditions and who has quoted the lowest rate after complying with all the provisions stated / referred to for adherence in the limited E-tender. In case two or more bidders are found to have quoted the same rates, M.S, ESIC MH Chandigarh, shall decide about the bidder to which the offer shall be granted based on the report on the past performance of the bidder, and length of experience etc. Such decision by the Competent Authority shall be final. 20. Medical Superintendent, ESIC MH Chandigarh, reserves the discretionary right to award on the same rate parallel contract to the next eligible bidder, in case, the bidder with lowest rate at any stage after award of contract fails to perform successfully / satisfactorily. 21. Medical Superintendent, ESIC MH Chandigarh reserves the right to accept or reject any or all bids without assigning any reasons. M.S, ESIC MH Chandigarh also reserves the right to reject any bid which is non- responsive or violating any of the conditions/specifications without any liability to any loss whatsoever it may cause to the bidder in the process. 22. Canvassing in any form is strictly prohibited and the bidders who are found canvassing are liable to have their tenders rejected out-rightly. 23. An agreement between Successful Bidder & Medical Superintendent will be entered into on Rs. 100/- Non Judicial Stamp Paper. Stamp value will be paid by the bidder. 24. All the disputes and differences arising out of and in any way touching the concerns of this contract shall be referred to the Sole Arbitrator to be appointed by the ESIC Model Hospital Chandigarh. The Arbitrator so appointed shall be a Government Servant who has dealt with matters not related to this contract and in the course of his duties not expressed on all or any of the matters in dispute. The award of the arbitrator so appointed shall be final and binding on both the parties to this contract subject to the provision of the Arbitration and conciliation Act, 1996 as amended time to time. 25. Any legal dispute will be subject to Chandigarh jurisdiction only. 26. Interpretation of terms and conditions of tender document by the Medical Superintendent ESIC MH Chandigarh will be final and binding to bidder. 27. The agencies/firms/consultants at all times should indemnify ESIC Model Hospital, Chandigarh against all claims, damages or compensation.

28. Payment Procedure:- Payment will be released in following phased manner- (1) 70% of total fees after completion of ISO Certificate Re-validation. (2) 15% of total fees after completion of First Surveillance with favourable outcome at the end of second year. (3) 15% of total fees after completion of Second Surveillance with favourable outcome at the end of third year. 8

9 Annexure I TECHNICAL BID Name of Bidder Full Postal Address (Attach documentary evidence) Mobile Phone No. Telephone No. Fax No. E-mail Address Name and Address of your Bank in which the Accounts stands Registration with QCI Two completed IOS 9000 projects in Government sector/psu (One project should be in Healthcare organization of more than 50 beds) Registration details or any proof of business ITR of last 03 years PAN Card No. GST Registration, if applicable ESIC/EPF Registration, if applicable Name of the Bank Name of the Branch A/C No. IFSC Code MICR No. Signature of Authorized Person Date: Place: Full Name: Company s Seal:

9 ANNEXURE-II UNDERTAKING (On non-judicial stamp paper of appropriate value) 1. I,... Son / Daughter of Shri..Authorized Signatory of.. is / am competent to sign this declaration and execute this tender document. 2. I have carefully read and understand all the terms and conditions of the tender and hereby convey my acceptance of the same. 3. The information / documents furnished along with the above application are true and authentic to the best of my knowledge and belief. I / we, am / are well aware of the fact that furnishing of any false information / fabricated document would lead to rejection of my tender at any stage and forfeit of EMD/Performance Security besides liabilities towards prosecution under appropriate law. 4. I further declare that my Agencies/firms/consultants is not blacklisted by any Government organization and no CBI/criminal case/court proceedings are pending against me. Also, I have never been convicted for any criminal offence by any court of law. 5. I further declare that contractual staff deployed by me will always be my employee and never a staff of E.S.I.C., hence will never claim such benefit like claim of permanency, medical benefit etc. Signature of Authorized Person Date: Full Name: Place: Company s Seal: Note : The above undertaking, duly signed and stamped by the Authorized Signatory of the company, should be enclosed with Technical bid.

11 ANNEXURE-III FINANCIAL BID For Re-validation of ISO 9001:2015 Certificate of ESIC Model Hospital, Ramdarbar, Phase II, Chandigarh. I. Name of the Bidder SR.NO. WORK AMOUNT IN RS. (ALL Including except GST ) 1 *Re-validation of ISO 9001:2015 Certificate * The rate quoted for Re-validation of ISO 9001:2015 Certificate will be applicable for three years and should cover all expenses including basic cost, boarding, lodging, transport etc. or any type of expenditure (papers, printing work etc.) on the part of agency/firm/consultant except GST. GST will be reimbursed on submission of proof of actual payment to the E.S.I.C. Model Hospital, Chandigarh. GST will be paid after deduction of TDS on GST as per section 51 of GST Act. Signature of Authorized Person Date: Full Name: Place: Company s Seal:

12 ANNEXURE-IV CHECKLIST 1. EMD of Rs 3,000/-(Rupees Three Thousand only) in the form of Demand Draft/Pay order in favor of ESIC Fund Account No. 1, payable at Chandigarh. OR Documents in support of the exemption of EMD. Hard copy to be submitted along with soft copy uploaded with tender document. Validity of this document should not expire during the validity of Tender and during the entire duration of contract if contract awarded after Technical and Financial bid evaluation. 2. In case the tender is signed by the Authorized Signatory, a copy of the power of attorney/authorization should be enclosed along with tender. 3. Advance pre-receipt affixing revenue stamp along with the full particulars of Bank details in order to refund the EMD amount of unsuccessful bidders through ECS. Hard copy to be submitted along with soft copy uploaded with tender document. 4. Undertaking as per Annexure II. Hard copy to be submitted along with soft copy uploaded with tender document. 5. Upload all pages of BLANK Tender documents duly signed and stamped (Mandatory). No rates are to be uploaded with Technical Bid. In case any offer of rates is submitted offline or online with Technical bid, the Technical bid will be summarily rejected. 6. Valid Registration with QCI (Quality Council of India). 7. Work order of at least two (2) completed ISO 9000 projects in either government sector or PSU sector of which one project should be in Healthcare organization of more than 50 beds. (Submit Certificate signed by the Medical Superintendent/ Competent Authority of the Healthcare organization on the Institute s letter head with period). 8. Registration Certificate / Deed of incorporation of Agency/ firm/consultants. Registration with Company s act/shops and Establishment act or any other proof of business. 9. Office address with documentary evidence. 10. ITR of last 03 (Three) financial years ITR of last 03 (Three) financial years filed by agency/firm/consultants i.e. financial year 2015-2016, 2016-2017 and 2017-2018 [Assessment year 2016-2017, 2017-2018 and 2018-2019]. 11. PAN Number of agency/firm/consultants as on ITR. 12. GST Registration, if applicable. 13. Labour Licence and ESI/EPF registration if applicable.

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