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Case: 1:13-cv-04836 Document #: 362-4 Filed: 09/02/16 Page 1 of 6 PageID #:5205 UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION JENNIFER OSSOLA, JOETTA CALLENTINE, and SCOTT DOLEMBA on behalf of themselves and all others similarly situated, v. Plaintiffs, Case No. 1:13-CV-4836 DECLARATION OF MATTHEW R. WILSON AMERICAN EXPRESS COMPANY, AMERICA EXPRESS CENTURION BANK, AND WEST ASSET MANAGEMENT, INC., Defendants. I, MATTHEW R. WILSON, declare as follows: I am a principal attorney with the AV-rated law firm Meyer Wilson Co., LPA ( Meyer Wilson ), one of the counsel of record for Plaintiff. I am a member in good standing of the bars of the States of California and Ohio, and I am a member of the General Bar of this Court. I respectfully submit this declaration in support of Plaintiff s Motion Attorney s Fees, Costs and Service Award with Respect to the Telemarketing Settlement. Except as otherwise noted, I have personal knowledge of the facts set forth in this declaration, and could testify competently to them if called upon to do so. Background and Experience 1. Meyer Wilson is a plaintiffs law firm with its primary office in Columbus, Ohio. With co-counsel, Meyer Wilson handles cases across the county. In addition to its practice on behalf of individual and institutional investors in arbitrations before the Financial Industry - 1 -

Case: 1:13-cv-04836 Document #: 362-4 Filed: 09/02/16 Page 2 of 6 PageID #:5206 Regulatory Authority ( FINRA ), Meyer Wilson has a robust complex litigation and class action practice involving consumer, employment, financial, and securities matters. 2. I and others at Meyer Wilson have been in the vanguard of the litigation of class action lawsuits under the Telephone Consumer Protection Act. Cases in which I have played a lead or active role include several of the largest TCPA class settlements, as well as a number of other still-pending cases that involve some of the largest banking and financial institutions in the world. For example: a. Markos v. Wells Fargo Bank, N.A., Case No. 1:15-cv-1156 (N.D.Ga.) (nationwide class settlement of $16.4 million; preliminary approval granted August 15, 2016; final approval hearing set for December 13, 2016); b. Smith v. State Farm Mutual Auto. Ins. Co., Case No. 13-cv-02018 (N.D. Ill.) (nationwide class settlement of $7 million; preliminary approval granted August 9, 2016; final approval hearing set for December 14, 2016); c. Franklin v. Wells Fargo Bank, N.A., Case No. 14-cv-2349-MMA (S.D.Cal.) (nationwide class settlement of $13.89 million approved January 2016); b. Bayat v. Bank of the West, Case 3:13-cv-02376-EMC (N.D. Cal.) (nationwide class settlement of $3.35 million approved in April 2015); c. Connor v. JPMorgan Chase Bank, Case No. 10 CV 1284 DMS BGS (S.D. Cal. Mar. 12, 2012) (nationwide class settlement of $11.67 million; final approval granted in early 2015); d. In Re: Capital One Telephone Consumer Protection Act Litigation, MDL No. 2416 (N.D. Ill.) (nationwide settlement of more than $75.5 million, the largest TCPA class settlement in history; final approval granted February 2015); - 2 -

Case: 1:13-cv-04836 Document #: 362-4 Filed: 09/02/16 Page 3 of 6 PageID #:5207 e. Mills v. HSBC Bank Nevada, N.A., Case No. 3:12-cv-04010-SI (N.D. Cal.) (nationwide settlement of over $39.9 million; final approval granted February 2015); f. Wannemacher v. Carrington Mortgage Services LLC, Case No. 8:12-cv-02016- FMO-AN (C.D. Cal.) (nationwide settlement of $1.03 million common fund; final approval granted in December 2014); g. Steinfeld v. Discover Financial Services, et al., Case No. 3:12-cv-01118-JSW (N.D. Cal.) (nationwide settlement of $8.7 million common fund; final approval granted in 2014); h. Rose v. Bank of America, Case No. 5:11-cv-02390 (N.D.Cal.) (nationwide settlement of $32 million common fund, at the time the largest TCPA class settlement; final approval granted in September 2014); i. Arthur, et al. v. Sallie Mae, Inc., No. C10-0198 JLR (W.D. Wash.) (nationwide class settlement of $24.15 million; at the time the largest TCPA class settlement; final approval granted in 2012); l. Brown v. Directv LLC, et al., Case No. 2:13-cv-01170-DMG-E (C.D. Cal.); m. Nixon v. Wells Fargo Bank, N.A., Case No. 1:15-cv-4231 (N.D.Ga.); n. Cross v. Wells Fargo Bank, N.A., Case No. 1:15-cv-1270 (N.D.Ga.); o. Pritchard v. Comenity Bank, Case No. 2:15-cv-05994-KM-MAH (D.N.J.). 3. In addition to the above TCPA cases, I have significant experience as lead counsel in other complex and class action matters. Meyer Wilson s full firm resume and qualifications were provided to the Court in my Declaration in Support the Motion for Preliminary Approval, Dkt. No. 354-5, which I hereby incorporate by reference as if fully set forth herein. - 3 -

Case: 1:13-cv-04836 Document #: 362-4 Filed: 09/02/16 Page 4 of 6 PageID #:5208 Work on This Matter 4. Meyer Wilson has been involved in this matter since Joetta Callentine filed her case shortly after the filing of the original Ossola action, and we has been actively involved in all aspects of the Plaintiffs case. Given the spirited and aggressive defense the defendants mounted in this case for nearly three years, the required work has been substantial. 5. Meyer Wilson was the firm responsible for the client relationship with Ms. Callentine, and as such, we handled the discovery requests and issues involving her particular role in the case. 6. Along with our co-counsel, Meyer Wilson was a signatory to the retainer agreement with Ms. Callentine. This agreement provides that Ms. Callentine s counsel receive one-third of any amount obtained via settlement, or 40% of any judgment. 7. Work on this matter required Meyer Wilson to spend time that could have been spent on other matters. At various times during the litigation, this matter has consumed my time, along with the time of Meyer Wilson attorney Michael Boyle. 8. Virtually all of the work that Meyer Wilson undertakes, including its work in this case, is on a contingency fee basis. As such, Meyer Wilson shouldered the risk of expending costs and time in litigating this action without any monetary gain in the event of an adverse judgment. 9. While Meyer Wilson has achieved notable successes in its TCPA and other class action cases, we have also been involved in cases in which we have not been able to obtain any relief for class members and no fees for ourselves. In contingency fee cases, such an outcome means that all of the time and resources expended by us goes uncompensated. Examples of such cases in the TCPA class action context include: Cayanan v. Citi Holdings, Inc., 928 F. Supp. 2d - 4 -

Case: 1:13-cv-04836 Document #: 362-4 Filed: 09/02/16 Page 5 of 6 PageID #:5209 1182, 1208 (S.D. Cal. 2013); Delgado v. US Bankcorp, 2:12-cv-10313-SJO-AJW (C.D. Cal. Jan. 17, 2013) (dismissing case); Brown v. DIRECTV, LLC, 2013 U.S. Dist. LEXIS 90894 (C.D. Cal. June 26, 2013) (compelling claims to arbitration on an individual basis); Evans v. Aetna Inc., Case No. 2:13-cv-01039-LA (E.D. Wisc. Nov. 20, 2013) (dismissing case); Balschmiter v. TD Auto Fin. LLC, 303 F.R.D. 508, 530 (E.D. Wis. 2014); (denying class certification on eve of trial); Levin v. National Rifle Assoc. of Am., Case 1:14-cv-24163-JEM (S.D. Fla. Feb. 6, 2015) (dismissing case); Charvat v. The Allstate Corp., Case No. 1:13-cv-07104 (N.D. Ill. Feb. 20, 2015) (terminating case); Ineman v. Kohl's Corp., Case No. Case 3:14-cv-00398-wmc (W.D. Wisc. Mar. 26, 2015) (compelling claims to arbitration on an individual basis); Aghdasi v. Mercury Insurance Group, Inc., Case No. 2:15-cv-04030-R-AGR (C.D. Cal. Mar. 16, 2016) (dismissing case after denial of class certification); and Wolf v. Lyft, Inc., Case 4:15-cv-01441- JSW (N.D. Cal. Mar. 28, 2016) (dismissing case). Meyer Wilson s Costs 10. Meyer Wilson maintains books and records regarding costs expended on each case in the ordinary course of business, which books and records are prepared from expense vouchers and check and credit card records. I have reviewed the costs expended in this matter. 11. Meyer Wilson has incurred $12,649.84 in expenses, which consist primarily of: contributions to the fees associated with a full-day mediation with JAMS; travel costs associated with multiple trips to Chicago; deposition transcripts; and assorted hard costs such as PACER fees and postage. I declare under penalty of perjury of the laws of the United States that the foregoing is true and correct, and that this declaration was executed at Columbus, Ohio on September 2, 2016. - 5 -

Case: 1:13-cv-04836 Document #: 362-4 Filed: 09/02/16 Page 6 of 6 PageID #:5210 /s/matthew R. Wilson Matthew R. Wilson - 6 -