CM WINDOW HARYANA ONLINE GRIEVANCES REDRESSAL SYSTEM

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Transcription:

CM WINDOW HARYANA ONLINE GRIEVANCES REDRESSAL SYSTEM 2017.09.08

08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 2

08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 3

(RECEIPT-WISE) as on: 2017-08-17 Departments Total Receipt Overdue In-Action Clarification Police 75659 1831 5499 1608 Panchayats 37930 4286 6089 1315 Power Department 17530 1325 2097 323 Urban local Bodies 16955 2183 3081 653 Revenue 13934 601 979 292 School Education 13916 916 1362 360 T & CP HUDA and UE 9911 864 1217 279 Food and Supply 8463 549 950 184 Social Justice and Emp 7811 255 567 271 Public Health Engineering 7671 168 454 98 Irrigation 5896 604 878 290 Health 5689 509 712 129 Transport 4206 152 352 79 Higher Education 3544 384 616 285 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 4

(OVERDUE-WISE) as on: 2017-09-05 Departments Total Receipt 03.09.17 17.8.17 17.7.17 12.06.17 Panchayats 37930 4286 4037 4560 3995 Urban local Bodies 16955 2183 1971 1725 1694 Police 75659 1831 1598 1376 1339 Power Department 17530 1325 1241 1285 1023 School Education 13916 916 861 892 965 T & C Plaining HUDA and UE 9911 864 914 891 920 Irrigation 5896 604 615 602 462 Revenue 13934 601 611 676 668 Food and Supply 8463 549 504 475 413 Health 5689 509 464 441 433 Higher Education 3544 384 370 320 314 PWD B and R 3274 270 241 242 302 Social Justice 7811 255 216 344 298 Cooperation 2811 173 192 212 204 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 5

(OVERDUE %WISE) as on: 2017-09-05 Departments Total Receipt Overdue (Current) 03.09.17 17.8.17 17.7.17 14.6.17 HSSC 757 109 14 16 14 16 Urban local Bodies 16955 2183 13 12 11 12 Panchayats 37930 4286 11 11 13 12 Industries And Commerce 870 96 11 15 14 20 Environment 717 79 11 12 10 9 Higher Education 3544 384 11 11 10 10 Irrigation 5896 604 10 11 11 9 Excise and Taxation 2021 202 10 10 10 9 Home 1361 130 10 8 8 9 Agriculture 3502 316 9 9 9 7 Health 5689 509 9 8 8 8 T & CP HUDA and UE 9911 864 9 9 9 10 Medical Education 1016 75 7 6 9 9 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 6

(OVERDUE FOR LAST 3 MONTHS) as on: 03-09-2017 Departments Total Receipt 03.9.17 17.8.17 17.7.17 14.6.17 Panchayats 37930 1237 1100 1050 1059 Urban local Bodies 16955 615 564 472 388 T & CP HUDA and UE 9911 331 333 293 278 School Education 13916 294 291 214 188 Health 5689 204 182 174 140 Power Department 17530 188 148 110 62 Revenue 13934 138 115 115 123 Irrigation 5896 128 97 98 86 Food and Supply 8463 125 105 83 52 PWD B and R 3274 83 75 60 53 Higher Education 3544 66 64 57 39 Social Justice 7811 42 36 44 28 Industries And Commerce 870 36 54 52 63 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 7

(PEDNING FOR MARKING) as on: 03-09-2017 Departments Total Receipt 03.09.17 28.08.17 21.08.17 School Education 13916 78 37 0 Environment 717 12 0 2 Police 75659 9 11 2 Panchayats 37930 8 3 42 Women and Child Welfare 1681 8 0 0 Information & Public Relations 197 7 0 3 Health 5689 5 3 7 Irrigation 5896 4 33 23 Excise and Taxation 2021 4 0 0 Medical Education 1016 2 12 1 Mines and Geology 370 2 0 0 Power Department 17530 1 0 3 Revenue 13934 1 46 1 Haryana Staff Selection Commission 757 1 7 2 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 8

(ADDITIONAL MARKING) as on: 03-09-2017 Departments Total Receipt 03.09.17 28.08.17 21.08.17 14.08.17 Panchayats 37930 205 236 268 260 Urban local Bodies 16955 160 164 164 160 T & CP HUDA and UE 9911 87 83 79 76 Irrigation 5896 80 7 75 75 Police 75659 78 73 52 58 Revenue 13934 71 82 71 82 PWD B and R 3274 44 46 44 43 Power Department 17530 35 34 31 28 School Education 13916 32 33 30 28 Agriculture 3502 32 30 33 26 Health 5689 27 26 25 24 Industries 870 20 19 18 17 Food and Supply 8463 17 15 14 13 Home 1361 15 14 11 10 Public Health Engineering 7671 14 16 17 13 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 9

COMPLAINTS OF 2015 (NOR ATR UPLOADED TILL NOW) Department Current 22.06.17 18.5.17 18.4.17 Home 1 1 1 1 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 10

COMPLAINTS OF 2016 IN WHICH NO ATR UPLOADED Departments Current 17.08.17 17.07.17 14.06.17 Panchayat 39 42 61 88 School Education 32 25 28 28 Health 10 10 18 20 Food and Supply 9 9 10 11 Industries 7 9 10 22 HSSC 6 7 12 14 Home 6 7 8 12 Revenue 5 5 8 9 Urban local Bodies 3 3 5 12 Irrigation 3 5 8 18 Excise and Taxation 3 3 7 8 T&CP HUDA and UE 2 2 9 15 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 11

2014 Pending + Overdue + Clarifications Department Current 18.5.17 18.4.17 Panchayats 4 5 5 Home, Jail and Administration of Justice, Home Guards 1 1 2 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 12

COMPLAINTS OF 2015 (PENDING+OVERDUE+CLARIFICATION) Department 5.09.17 (17.08.17) Last meeting Development and Panchayats 78 84 145 Urban local Bodies 61 59 71 T&CP HUDA and UE 56 58 75 Health 39 39 40 School Education 35 40 40 Higher Education and languages 19 18 20 Industries And Commerce 17 18 18 Irrigation 11 13 16 Home 8 8 13 Revenue 7 9 12 Cooperation 4 8 17 Power Department 4 4 7 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 13

COMPLAINTS OF 2016 (PENDING+OVERDUE+CLARIFICATION) Department 05.09.2017 17..8.2017 Last meeting 22.6.17 Panchayats 694 730 957 1214 ULB 254 248 277 365 T &CP, HUDA and U E 195 238 271 328 School Education 186 206 215 231 Health 126 128 147 164 Irrigation 90 103 124 143 Power Department 64 77 113 149 Revenue 68 76 103 120 HSSC 63 74 78 96 Food and Supply 69 69 76 81 Higher Education 59 59 71 83 PWD B and R 50 42 66 86 Cooperation 38 42 71 73 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 14

High Priority Departments Total Receipt > 1 month Overdue Clarification Panchayats 177 86 55 33 Urban local Bodies 27 16 12 4 Police 25 12 3 5 Revenue 22 8 3 2 T C and P HUDA and U E 20 8 6 2 School Education 17 7 4 5 Social Justice and Empowerments 6 5 2 4 Cooperation 13 4 2 2 Food and Supply 11 4 4 3 Health 11 4 4 3 Agriculture 7 4 2 3 Irrigation 6 4 1 1 Excise and Taxation 5 4 4 3 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 15

Yet to be undertaken Department More Than One Month More than 3 Months Urban local Bodies 359 95 Panchayats 355 117 Power Department 144 7 Town and Country planning HUDA and Urban estate 118 41 Irrigation 110 31 Revenue & Disaster Management 83 34 Chairman Haryana Police Complaints Authority 73 57 Food and Supply 61 17 School Education 61 16 Health 60 22 Forests and Wild life 32 8 Home, Jail & Administration of Justice, Home Guards 24 10 Social Justice and Empowerments 20 0 Technical Education 18 5 Housing 16 4 Agriculture 16 3 Industries And Commerce 15 10 Mines and Geology 13 1 Director Rehabilitation 10 8 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 16

COMPLAINTS DISCUSSED IN MEETING HELD ON 18.07.2016 1 2015/01600 Development & Panchayat It was a complaint against sarpanch and inquiry was marked to then ADC in June 2014. Final ATR is still awaited. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 17

COMPLAINTS DISCUSSED IN MEETING HELD ON 07.09.2016 Sr. No. Complaint No. Department Remarks 2015/63177 Development & Panchayat On 9.9.2015 the inquiry officer i.e. ADC concerned held the delinquent guilty and recommended administrative as well as criminal action U/s 409 IPC against the delinquent. But till date no action has been initiated by the department be it civil or criminal. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 18

COMPLAINTS DISCUSSED IN MEETING HELD ON 29.11.2016 Sr. No. Complaint No. Department Remarks 1 2015/118780 (Disposed of )and 2015/118773 (Pending) Secondary Education Department was asked to get the matter inquired by concerned dc. No progress thereafter. Still department is submitting the report of DEEO. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 19

COMPLAINTS DISCUSSED IN MEETING HELD ON 10.01.2017 Sr. No. Complaint No. Department Remarks 1 2016/000191 Irrigation Department in its previous reports averted that a case under PP act has been filed. The department avers that a case has been in filed in the court of joint commissioner MC Panipat on 18.01.2017. But till date no proper details have been uploaded. 2 2016/021394 Irrigation Complaint of corruption and inquiry report was submitted in May 2013 but till date no action has been taken. In the previous meeting the EIC was directed to furnish his comments in matter. But till date no comments have been uploaded. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 20

Sr. No. Complaint No. Department COMPLAINTS DISCUSSED IN MEETING HELD ON 09.02.2017 Remarks 1 2016/031353 Food and Supplies According to the report the complainant has given in writing that the he does not want to pursue his complaint but surprisingly the statement of complainant was not annexed with the report. Number of clarifications have sent sought but the department has failed to upload the statement of complainant mentioned in the report. Complaint of corruption. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 21

COMPLAINTS DISCUSSED IN MEETING HELD ON 17.03.2017 Sr. Complaint No. Department Remarks No. 1 2015/71974 Panchayat After going through the enquiry report, SE PWD (B&R) Sonipat found that the quality of RCC Work was poor and the poor specification material had been used in Construction of Hall on Chabutara in Dada Sobhnath Mandir and irregularities were been pointed out in construction Community place in Sai Mandir. But the loss/embezzlement amount has not been assessed. SE (PWD B&R) Sonipat may be asked to assess the loss so that further action is taken against the guilty. 2 2016/039409 Food and Supplies Complaint of some DFSC. Inquiry is pending till date. 3 2015/17333 Panchayat The delinquent were held guilty and action is ought to be taken by the ACS office but they are seeking clarification from the subordinates. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 22

COMPLAINTS DISCUSSED IN MEETING HELD ON 18.04.2017 Sr. No. Complaint No. Department Remarks 2 2016/080209 Revenue Some 2000 files got missing from revenue records no inquiry conducted till date. The department were asked to get the matter inquired from ADC sirsa. But the same is lying with tehsildar. 3 2016/035822 School Education Complaint of corruption. Held guilty but no action taken by department. 4 2016/081537 Higher Education Complaint of illegal activities carried out by management of private university. In the previous meeting the W/APSCM directed the department to get the matter inquired by the concerned Deputy Commissioner, Jhajjar even then a principal was appointed inquiry officer. 5 2017/012397 Medical Education No action after show cause. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 23

COMPLAINTS DISCUSSED IN MEETING HELD ON 18.05.2017 Sr. Complaint No. Department Remarks No. 1 2016/094285 Police The matter is pending since Oct. 2016.. In previous meeting the SP concerned was directed submit his comments but same has not been uploaded till date. Case of molestation of minor girl. 3 2016/095762 Irrigation The department has uploaded a reply but the same is not legible. 4 2014/03538 Irrigation Matter is pending since 2014. An inquiry got conducted by the concerned SE. But the inquiry officer official failed to give any findings in the inquiry just retreated the statement of the delinquent officials. The EIC was directed to submit his comments in present matter. 5 2017/005072 ITI Disposed on interim reply. And it's a complaint against principal and inquiry marked has been to the principal. Pending till date. 6 2017/005390 ITI Complaint of embezzlement. The delinquent was held guilty. Till date not recovery or criminal proceedings initiated. 8 2016/066709 HUDA The plot file were deliberately misplaced and the plot of complainant was allotted to some other party. The reply uploaded by department is illegible and nothing has been done till date. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 24

COMPLAINTS DISCUSSED IN MEETING HELD ON 19.06.2017 Sr. No. Complaint No. Department Remarks 1 2017/042230 and 2016/039013 Cooperation The executive of some society were held guilty of embezzlement and the inquiry officer recommended action against them. But on clarification the department submitted that matter has been compromised and now the complainant has filed new complaint for non initiation of any action against the delinquent. No action thereafter. 2 2015/95556 Cooperation The delinquent held guilty by the inquiry officer but till date no action has been taken by the department. 3 2016/033911 Cooperation No inquiry till has been conducted. 4 2016/021118 Cooperation Matter of corruption no inquiry conducted till date. 5 2015/00321 Cooperation RCS is the previous meeting averted that the file of the present matter is pending in the office of APSCM. Matter of corruption and in which the inquiry officer has recommended vigilance inquiry. 6 2015/30880 Panchayat On 02.11.2016 SDM concerned submitted a report in which BDPO J.E. and gram sachiv where held guilty and recommended registration of FIR. But the same is lying with DC Sirsa concerned since then. Earlier the police has filed cancellation report in the month of Aug. 2016. Pending till date. 7 2015/15751 Panchayat Complaint of corruption. As per the report the matter is pending in the court but details of the same are yet to be uploaded 8 2017/000288 Panchayat Matter of embezzlement but no action has been taken till date.(dust Bin Gurgaon) 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 25

13 2016/097447 ULB STP was held guilty of flouting the rules. No action till date. 14 2016/079877 ULB MC rewari corruption case no substantial progress till date. 15 2015/00231 ULB Complaint of corruption. Pending till date. MC Fbd sweepers engagement. 16 2015/07780 ULB Complaint of corruption and the same is pending since Feb. 2015. 17 2015/75017 Industries Complaint of corruption. Pending till date. 18 2015/113356 Industries Complaint of corruption. Pending till date. 20 2016/032172 Agriculture Detailed complaint of Corruption. Pending without any reason. No reply till date. 22 2016/100334 Police The police conducted a inquiry and filed a cancellation that too without the opinion of the District attorney. Thereafter, the same matter got inquired by SDM concerned and BDPO Gram Sachiv and some other officials were held guilty. 23 2016/101612 Excise No inquiry till date has been conducted by the department. As per the delinquent officers were not cooperating with the inquiry official. 24 2017/057371 Health Pending with Admn. Secy. 25 2015/103789 Higher Complaint of corruption inquiry got conducted but the department didt Education annex the copy of inquiry report with the ATR 27 2016/50899 Irrigation No action till date. Pending till date. 29 2015/110065 School Education Complaint of illegal running of school department. Department did not inquire the matter and uploaded report that complainant is satisfied and he didt want to persue his complaint. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 26

COMPLAINTS DISCUSSED IN MEETING HELD ON 24.07.2017 Sr. Complaint No. Department Remarks No. 1 2017/017833 Industries Complaint of corruption. No progress even after previous meeting. 2 2016/036952 School Education Held guilty of embezzlement but no FIR has been registered. 3 2016/078239 Social Justice and Empowerment Non payment of salary. All the replies uploaded by the department are misleading. 4 2016/077661 Urban Local Bodies Complaint of corruption inquiry report submitted in 2014 but till date no action has been taken on that report. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 27

CLASSIFICATION OF DEFECTS IN ATR S RECEIVED Disposal on Interim reply. Incomplete and vague replies. Disposed off citing non availability of record or persons or officers or complainant or the delinquent. Non joining of the complainant No action even then disposed off. Wrong attachments / incorrect details or attachments / Absence of attachments mentioned to or referred to in the reply. Delinquent found guilty yet no action. Overdue without any reason. Enquiry marked to the same official against whom the complaint was made. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 28

076301/2017 Agriculture Contradictory report.. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 29

057572/2016 Held guilty of embezzlement in 2013. No recovery or any other derpartmental action. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 30

2017/005431 Embezzlement done by cooperative society 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 31

024875/2017 Panchayat It was a complaint against the BDPO and sarpanch it was marked to BDPO. The matter was marked to BDPO and BDPO against whom the complaint was made is now promoted as DDPO in the same district. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 32

065064/2016 D&P Complaint against BDPO and same got inquired by BDPO. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 33

062081/2017 Complaint of BDPO marked to BDPO. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 34

059344/2016 Held guilty of embezzlement. No departmental or criminal proceedings instantiated. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 35

059861/2016 Excise & Taxation Matter of embezzlement pending without any reason since Aug 2016. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 36

028231/2016 Food and supply Complaint against DFSC being inquired by DFSC. (Corruption complaint) 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 37

043391/2016 Complaint of DFSC marked to DFSC. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 38

080021/2017 Irrigation Unsigned report. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 39

033303/2017 Medical Education It can t be deciphered what department wants to endorse in this ATR. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 40

Police 039666/2017 Matter pending since 2007 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 41

051559/2016 PWD BR Why these orders have not been implemented till date. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 42

Revenue 037218/2017 Earlier intakal of shamlat land was sanctioned. But later same was cancelled when the demand of money was not met. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 43

Yet to be undertaken 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 44

2017/053695 Mutation of surplus land to be incorporated in the name of government. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 45

School Education DEO deliberately protecting the principal by filing misleading replies. Though inquiry officer held principal guilty of negligence. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 46

035822/2016 School Education 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 47

034227/2017 Social Justice & Empowerment 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 48

063783/2017 HUDA Allotment cancelled even after payment. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 49

112904/2015 HUDA Matter is pending with department since 2010. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 50

092193/2016 Misleading report 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 51

96388/2015, 006639/2016 010584/2016, 014053/2017 Complaint against some builders complainant has filed number of complaints but department is stalling the matter.. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 52

Its complaint of some against procedure adopted for issuance of license CLU. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 53

004057/2017 Transport Complaint of corruption. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 54

93580/2015 Site plan was passed after forging the doucments. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 55

ULB The held guilty of raising and approving bogus bills. But department did t initiate any recovery or criminal proceedings 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 56

ULB Action is supposed to be taken at the directorate level the department has marked the same at the district level. 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 57

Thanks 08-Sep-2017 C.M. Grievances Cell 08-Sep-2017 58