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INDEX The commentary entries in the index are referenced to page number. The legislation entries in the index are referenced to the section numbers of specific Acts and Regulations. Where the references are to section numbers of Acts and Regulations, the following acronyms will appear before the section number: PIPA(BC) = Act of British Columbia BCPIPAR = B.C. Reg. 473/2003 Act Regulations PIPA(AB) = Personal Information Act of Alberta ABPIPAR = Alta. Reg. 366/2003 Act Regulations For example: In the entry: Business transactions, Alberta, PIPA(AB) 22; 347-349 PIPA(AB) 22 refers to section 22 of the Act of Alberta 347-349 refers to pages 347-349 of the Alberta commentary A Access and correction requests, see also Access to and correction of personal information. Alberta, PIPA(AB) 23-32; 364-370 see also Personal Information Protection Act (Alberta). British Columbia, 115-119.. must be written request, 115; PIPA(BC) 27.. Part 8 of the Act, 115.. reasonable effort to assist, 115.. refusal, 115-116 Access to and correction of personal information, see also Access and correction requests. Alberta, PIPA(AB) 23-32; 355-364 see also Personal Information Protection Act (Alberta) 401

Access to and correction of personal information (cont d). British Columbia, 101-115; PIPA(BC) 23-24.. access, PIPA(BC) 23.. Act grants right, 101.. applicant, definition of, PIPA(BC) 25.. correction of errors, 101; PIPA(BC) 24.. duty to assist individual, 102; PIPA(BC) 28.. fee for access, 119-121; PIPA(BC) 32.. how to make a request, PIPA(BC) 27.. if credit reporting agency, 104, 108.. mandatory and discretionary exceptions, 104-105.. response, content of, PIPA(BC) 30.. time limit for response, 117-119; PIPA(BC) 29 B Business transactions. Alberta, PIPA(AB) 22; 353-355. British Columbia, 99-101; PIPA(BC) 20 C Care of personal information. Alberta, PIPA(AB) 33-35; 371-379. British Columbia, 122-131; PIPA(BC) 33-35.. accuracy, PIPA(BC) 33.. protection, PIPA(BC) 34... reasonable security arrangements, 123.. retention, PIPA(BC) 35 Collection, use and disclosure of personal information, see Personal Information Protection Act (British Columbia) and Personal Information Protection Act (Alberta) Commissioner s role: powers and duties, see also Investigations, audits and inquiries. Alberta, PIPA(AB) 36-44; 379-382, 383-385. British Columbia, 131-134; PIPA(BC) 36-44.. annual report, PIPA(BC) 44 402

Commissioner s role: powers and duties (cont d).. authorize collection of personal information, 132.. authorize disregard of requests, 133; PIPA(BC) 37.. contempt proceeding for uncooperative person, PIPA(BC) 38.2.. delegation, 134; PIPA(BC) 43.. evidence in proceedings, PIPA(BC) 39.. general powers, PIPA(BC) 36.. general public duties, 134.. investigate and resolve complaints, 131-132.. investigations, audits or inquiries, PIPA(BC) 38.. maintenance of order at hearings, PIPA(BC) 38.1.. power to exchange information, 133.. power to initiate investigations, audits or inquiries, 131.. power to make binding orders, 131.. protection against libel or slander actions, PIPA(BC) 40.. protection of commissioner and staff, PIPA(BC) 42.. responsible for administering the Act, 131.. restrictions on disclosure of information, PIPA(BC) 41. federal Privacy Commissioner s findings not binding, 8 Credit reporting agencies. collection and use of information without consent, 81-82, 345-346, 359.. Fair Trading Act (Alberta), 346.. prior consent to disclosure for the purpose, 82 Damages D. Alberta, PIPA(AB) 60; 394. British Columbia, 152-156; PIPA(BC) 57 Definitions. Alberta, PIPA(AB) 1(1), PIPA(AB) 23.. applicant, PIPA(AB) 23.. audit, PIPA(AB) 1(2) 403

Definitions (cont d).. business contact 1(1).. commercial activity, PIPA(AB) 56(1); 300-301.. Commissioner, PIPA(AB) 1(1).. corporate registry, ABPIPAR 6.. credit reporting organization, PIPA(AB) 1(1); 301.. domestic, PIPA(AB) 1(1).. employee, PIPA(AB) 1(1); 301.. established purpose, ABPIPAR 6.. Government registry, ABPIPAR 6.. investigation, PIPA(AB) 1(1); 301-302.. land titles registry, ABPIPAR 6.. legal proceedings, PIPA(AB) 1(1); 302-303.. legislative instrument of a professional regulatory organization, PIPA(AB) 1(1).. local government body, PIPA(AB) 1(1).. managing, ABPIPAR 3.. member, PIPA(AB) 55.. Minister, PIPA(AB) 1(1).. non-governmental registry, ABPIPAR 6.. non-profit organization, PIPA(AB) 56(1); 303.. organization, PIPA(AB) 1(1), PIPA(AB) 23; 303.. personal employee 1(1); 297.. personal information, PIPA(AB) 1(1); 303-309.. personal information code, PIPA(AB) 55.. professional Act, PIPA(AB) 1(1).. professional regulatory organization, PIPA(AB) 1(1).. public body, PIPA(AB) 1(1); 309.. record, PIPA(AB) 1(1); 309.. regulation of Alberta, PIPA(AB) 1(1).. regulation of Canada, PIPA(AB) 1(1) 404

Definitions (cont d).. service provider, PIPA(AB) 1(1).. volunteer work relationship, PIPA(AB) 1(1); 309-310. British Columbia, 12-24; PIPA(BC) 1.. business transaction, PIPA(BC) 20.. Commissioner, 12; PIPA(BC) 1.. contact information, 12; PIPA(BC) 1.. credit report, 13; PIPA(BC) 1.. credit reporting agency, 13; PIPA(BC) 1.. day, 13; PIPA(BC) 1.. document, 13; PIPA(BC) 1.. domestic, PIPA(BC) 1.. employee, 13; PIPA(BC) 1.. employee personal information, 14, 82; PIPA(BC) 1.. employment, PIPA(BC) 1.. federal Act, PIPA(BC) 1.. health care professional, BCPIPAR 1.. investigation, 15; PIPA(BC) 1.. nearest relative, BCPIPAR 1.. organization, 16; PIPA(BC) 1.. party, PIPA(BC) 20.. person, 149, 150.. personal dimension of property, 24.. personal information, 17-19, 24; PIPA(BC) 1.. proceeding, 21. 32-33; PIPA(BC) 1.. public body, 21-22; PIPA(BC) 1.. representative, BCPIPAR 2.. spouse, BCPIPAR 1.. work product information, 22-23; PIPA(BC) 1 E Employee personal information, see Personal Information Protection Act (Alberta) and Personal Information Protection Act (British Columbia) F Freedom of Information and Protection of Privacy Act (FOIPPA) 405

Freedom of Information and Protection of Privacy Act (FOIPPA) (cont d). personal information held by public bodies in British Columbia, 5, 8. substantially similar to PIPEDA, 6 I Information and Privacy Commissioner, see Commissioner s role: powers and duties Inquiries, see Investigations, audits and inquiries Investigations, audits and inquiries. Alberta, PIPA(AB) 36-44; 383-389, 395.. annual report of Commissioner, PIPA(AB) 44; 385.. delegation by the Commissioner, PIPA(AB) 43; 385.. extra-provincial commissioner, PIPA(AB) 43.1.. legal privilege not affected, PIPA(AB) 38.1.. powers of commissioner, PIPA(AB) 36-38; 383-385.. privileged information, PIPA(AB) 40.. protection of Commissioner and staff, PIPA(AB) 42.. restrictions on disclosure of 41.. statements not admissible in evidence, PIPA(AB) 39. British Columbia, 134-156; PIPA(BC) 36-44.. Commissioner may undertake, 136; PIPA(BC) 36, PIPA(BC) 38... compulsion, 137... disclosure to the Attorney General, 138-139... powers in conducting, 136-139... protection and immunity, 137; PIPA(BC) 42... staff, 137-138; PIPA(BC) 42... upon complaint or pursuant to own initiative, 131.. damages, 152-156.. general provisions, offences and penalties, 148-152 406

Investigations, audits and inquiries (cont d)... whistleblowing, 148-149.. inquiries, 142-145.. orders made by Commissioner, 145-148; PIPA(BC) 52.. reviews and complaints, 139-142; PIPA(BC) 46-48.. solicitor-client privilege, 136-137; PIPA(BC) 38(3) O Offences and penalties. Alberta, PIPA(AB) 59. British Columbia, 149-152; PIPA(BC) 56 P Act (Alberta) (PIPA). access to and correction and care of personal information, PIPA(AB) 23-35; 355-364.. access and correction, PIPA(AB) 23-32; 364-370... access to and provision of 24... definitions, PIPA(AB) 23... duty to assist, PIPA(AB) 27... fees, PIPA(AB) 32; 370-371... how access given, PIPA(AB) 30... how to make request, PIPA(AB) 26... response contents, PIPA(AB) 29... right to request correction, PIPA(AB) 25... time limit to respond, PIPA(AB) 28, PIPA(AB) 31.. care of personal 33-35; 371-379... accuracy of, PIPA(AB) 33... notification of loss, unauthorized access, disclosure, PIPA(AB) 34.1... protection of, PIPA(AB) 34... retention and destruction, PIPA(AB) 35; 377.. general provisions, PIPA(AB) 57-75; 390-394.. professional regulatory and non-profit organizations, PIPA(AB) 55-56; 396-399 407

Act (Alberta) (PIPA) (cont d).. reviews, complaints and orders, PIPA(AB) 46-54.1; 386-387.. role of commissioner, PIPA(AB) 36-44; 379-382... extra-provincial commissioner, PIPA(AB) 43.1. amendments to other Alberta legislation, 399-400. application, PIPA(AB) 4; 310-316.. FOIP request, 313. between organizations, 346-347. credit reporting agencies, 345-346. damages, PIPA(AB) 60; 394. definitions, PIPA(AB) 1(1), PIPA(AB) 23; 300-310. fees for access to personal 23; 370-371. introduction, 297-299. investigations and inquiries, 383-390.. orders made by Commissioner, 389-390.. powers of Commissioner in conducting, 383-385.. reviews and complaints, 386-387. offences and penalties, 390-394. professional, regulatory and non-profit organizations, PIPA(AB) 55-56. protection of personal 5-22; 316-320.. business transactions, PIPA(AB) 22; 353-355.. collection of personal 11-15; 327-335... by a trade union, PIPA(AB) 14.1... employee personal 15; 347-353... exceptions, 335-341... limitations on, PIPA(AB) 11-12... notification required, PIPA(AB) 13, PIPA(AB) 13.1... without consent, PIPA(AB) 14 408

Act (Alberta) (PIPA) (cont d).. compliance and policies, PIPA(AB) 5.. consent, PIPA(AB) 7-10; 320-323... form of, PIPA(AB) 8... implied or deemed consent, 324-326... obtained by deception, PIPA(AB) 10... required, PIPA(AB) 7... withdrawal or variation of consent, PIPA(AB) 9; 326-327.. disclosure of personal 19-21; 327-345... employee personal 21; 347-353... exceptions, 335-345... limitations on, PIPA(AB) 19... to a trade union, PIPA(AB) 20.1... without consent, PIPA(AB) 20.. use of personal 16-18; 327-335... by a trade union, PIPA(AB) 17.1... employee personal 18; 327, 332, 347-353... exceptions, 331, 332... without consent, PIPA(AB) 17. purpose and application, PIPA(AB) 3-4; 300-301, 310-316. reasonable, standard of, PIPA(AB) 2. regulations, PIPA(AB) 62; 395-396.. Alta. Reg. 366/2003 Personal Information Protection Act Regulation, 281. role of Commissioner: powers and duties, PIPA(AB) 36-44; 379-385. Supreme Court of Canada decision (November 15, 2013), 298.. Act infringes on Charter rights, 298 409

Act (Alberta) (PIPA) (cont d).. amendments December 2014, 299 Act (British Columbia) (PIPA). access and correction requests, 115-119; PIPA(BC) 23-24. access to and correction of personal information, 101-115; PIPA(BC) 23-24.. fee for access, 119-121.. legal advice privilege, conditions, 104-106. application, 25-34; PIPA(BC) 3.. exceptions, 25-34.. organizations only, 25. business transactions, 99-101; PIPA(BC) 20. care of personal information, 122-131; PIPA(BC) 33-35.. reasonable effort to ensure accuracy and completeness, 122; PIPA(BC) 33. collaborative investigation, 7. collection, use and disclosure of personal information, 59-86; PIPA(BC) 10-22.. between organizations, 60, 82-86.. collection, 59-60; PIPA(BC) 10-13... employee personal information, 86-99; PIPA(BC) 13... identification of purposes for, 60-61... limitations, 67-68; PIPA(BC) 11... need to know principle, 60... required notification, PIPA(BC) 10... without consent, 41, 45-46; PIPA(BC) 12.. defined, 59.. disclosure, PIPA(BC) 17-22... employee personal information, 14-23, 80-81; PIPA(BC) 19... limitation, PIPA(BC) 17... research or statistical procedures, PIPA(BC) 21... sale of organization, PIPA(BC) 20... without consent, PIPA(BC) 18 410

Act (British Columbia) (PIPA) (cont d).. exceptions permitted collection, use and disclosure without consent, 68-81... archival institution, 79-80, 81; PIPA(BC) 22... authorized by law, 71-72... available to the public from a source prescribed in the Regulations, 68-69... clearly in the interests of the individual, 68... collected by observation at an event, 69... complying with an order, 78-79... disclosed in accordance with a treaty, 78... disclosed to the organization under sections 18 to 22, 72-73... health or safety, 79... investigation or proceeding, 74-76... legal representation, 79... necessary for the medical treatment of the individual, 68-69... necessary to determine suitability to receive an honour, 70... necessary to facilitate the collection of a debt, 71... necessary to respond to an emergency, 69... next of kin contact, 79... research or statistical purposes, 79, 80-81... sections 19 to 22, 79-80.. provision of title and contact information of privacy officer, 61.. reasonable person standard, 63-66.. reasonable purpose, 60-61, 70... list of factors to assess, 62... no-go zones, 65-66... question of fact, 62-63.. use, PIPA(BC) 14-16... employee personal information, 86-99; PIPA(BC) 16... limitations, PIPA(BC) 14 411

Act (British Columbia) (PIPA) (cont d)... without consent, PIPA(BC) 15. commencement, PIPA(BC) 60. Commissioner s role: powers and duties, 131-134; PIPA(BC) 36-44. consent, 41-58; PIPA(BC) 6-9.. beyond what is necessary to provide the product or service, 43, 47-50.. clear, straightforward language, 41, 43.. Digital Privacy Act amendments, 44-45.. implicit consent, 51-57.. implied consent, 51-57; PIPA(BC) 8... deemed consent for insurance and other plans, 54... deemed consent for obvious purpose, 52-54... negative option consent, 54-57.. meaningfulness, 43-44, 46.. provision, PIPA(BC) 7.. required, PIPA(BC) 6.. rules, 42.. validity, 42-43.. withdrawal of consent, 57-58; PIPA(BC) 9. credit reporting agencies, 81-82. damages for breach of Act, 152-156; PIPA(BC) 57.. privacy rights damaged in retaliatory way, 155. definitions, 12-24; PIPA(BC) 1. employee personal information, 86-99.. meaning of reasonable, 87, 88.. no exception in PIPEDA, 88. general rules respecting protection of personal information by organizations, 36-41; PIPA(BC) 4-5, PIPA(BC) 54-60.. compliance with Act, 96, 151; PIPA(BC) 4.. knowledge and consent, 36.. non-retaliation, PIPA(BC) 55 412

Act (British Columbia) (PIPA) (cont d).. policies and practices, 38, 39-40, 41; PIPA(BC) 5.. protection, PIPA(BC) 54.. privacy officer, 38.. reasonableness test, 35.. retention, PIPA(BC) 35. interprovincial and international trade and commerce, 6. introductory provisions, PIPA(BC) 1-3.. application, PIPA(BC) 3.. definitions, PIPA(BC) 1.. purpose, PIPA(BC) 2. investigations, audits and inquiries, 134-139.. powers of Commissioner, 136-139; PIPA(BC) 36-44. offences and penalties, 148-152; PIPA(BC) 56.. amendments to Act, 150. oral inquiries not required where no significant issues of credibility, 144. purpose, 9-12; PIPA(BC) 2. regulations, 156-159; PIPA(BC) 58.. B.C. Reg. 473/2003 Personal Information Protection Act Regulations, 205. reviews and complaints, 139-142. reviews and orders, PIPA(BC) 45-53. review process of Act, 150; PIPA(BC) 59. rules respecting protection of personal information by organizations, 35-41.. development and following of policies and practices, 38.. reasonableness test, 35 and Electronic Documents Act (PIPEDA). application, 2-5.. European Union General Data Protection Regulation (GDPR), 5. Model Code, 3-4 R Regulations. Alberta, PIPA(AB) 62; 395-396 413

Regulations (cont d). British Columbia, 156-159; PIPA(BC) 58 Reviews, Complaints and Orders. Alberta, PIPA(AB) 45-54.1; 386-387, 389-390.. burden of proof, PIPA(AB) 51.. Commissioner s orders, PIPA(AB) 52; 389-390.. definition of review, PIPA(AB) 45.. duty to comply with orders, PIPA(AB) 54.. how to ask for a review or initiate a complaint, PIPA(AB) 47.. inquiry by Commissioner, PIPA(AB) 50.. judicial review, PIPA(AB) 54.1.. mediation, PIPA(AB) 49.. no appeal, PIPA(AB) 53.. notifying others of review or complaint, PIPA(AB) 48.. records relating to an investigation, PIPA(AB) 49.2.. refusal to conduct or continue investigation or review, PIPA(AB) 49.1.. right to ask for a review or initiate a complaint, PIPA(AB) 46. British Columbia, PIPA(BC) 45-53.. asking for a review, PIPA(BC) 46-47.. burden of proof, PIPA(BC) 51.. Commissioner s orders, 145-148; PIPA(BC) 52... duty to comply, PIPA(BC) 53.. definitions, PIPA(BC) 45.. inquiry by Commissioner, 142-145; PIPA(BC) 50.. mediation may be authorized, PIPA(BC) 49.. notifying others of review, PIPA(BC) 48 W Whistleblowing. Alberta, PIPA(AB) 58; 390. British Columbia, 148-149.. offences, 149-150.. protected, 148-149; PIPA(BC) 54 414