NHS Ipswich and East Suffolk CCG Practice Manager Forum Fraudulent Documents/Recruitment Fraud Lisa George Counter Fraud Specialist Innovation Insight Integrity
Agenda Fraud Risks Document fraud Summary Define, examples, risks, responsibilities Application form, qualifications, work history, referees/references Passports, visas, ID cards, driving licence, national insurance cards Useful websites Questions
What is Fraud? The Fraud Act 2006 Dishonest action to make a gain for themselves or another or to cause another to suffer loss False Documents timesheet fraud invoices Gain and loss Working whilst sick bogus claims tenants lies expenses professionals counterfeit forgery evasion staff illegal workers procurement fraud false declarations
Who?
Internal Risk External
What is your responsibility? Be alert to the possibility of wrong doing It is a criminal offence to provide false information in respect of an application. The Fraud Act and Bribery Act have penalties up to 10 years imprisonment and unlimited fines
Application forms Referees Documentation References Qualifications Work history/gaps in employment
Document Fraud Forgery a genuine document which has been altered Counterfeit a document made from scratch Imposters where the holder of the document may look like the rightful owner
Passports 300,000 passports lost/stolen each year REMEMBER THOUSANDS OF GENUINE, BLANK DOCUMENTS ARE IN CIRCULATION A PASSPORT MAY HAVE BEEN OBTAINED USING FRAUDULENT DOCUMENTS SO IN ITSELF IT IS GENUINE
Flourescence/UV Light Passports and identity cards are made from high quality security paper. This is designed to have a low-base fluorescence (i.e. not react brightly) when exposed to UV light. Lower quality paper (used frequently by forgers and counterfeiters) tends to fluoresce to a greater extent under UV light. Examples of a genuine (left) and counterfeit (right) Slovakian identity card to show fluorescing of counterfeit substrate
UV light
Watermarks A watermark is created during the manufacture by variations in the thickness of the paper, and can be viewed using transmitted light. A genuine watermark should consist of subtle changes in tone and both lighter and darker areas. It should never react under UV light.
Watermarks Genuine False
Print quality Ink-jet printers cannot replicate the smooth transition between colours created by rainbow background print. The quality of printing can be assessed using magnification for instance the printing in a counterfeit document may lack intricate designs, without solid and clearly defined lines and shapes.
Security Fibres Security fibres appear in random patterns across the paper. They can be visible to the naked eye, or fluorescent when exposed to UV light.
Machine readable zone/optical Character Recognisation(OCR)
Security printing techniques Rainbow printing Colours are merged subtly into each other, resulting in a gradual colour change. Miniprint and microprint These are lines or motifs consisting of very small letters or numbers that are barely perceptible to the eye. Miniprint may be discerned with the naked eye, but can be viewed more clearly with magnification.
Intaglio printing Intaglio is a printing process which results in the ink having a raised and rough feel which can be felt by running a finger over the paper. Intaglio printing can be found on the inside cover of many passports. It will often include a number of intricate designs and miniprint or microprint.
Latent Image This technique is applied using an intaglio process. The printing technique used means that the pattern can only revealed by viewing the page using oblique light.
LetterScreen Example of LetterScreen on the observations page of the 2010 UK passport
Gold Blocking Gold blocking consists of a real gold leaf stamped hard into the cover of the passport. Genuine gold blocking will be of high quality and fine detail.
Laser perforated designs On some passports, there are very fine laser perforated designs which can be seen by holding the biodata page up to the light. This feature, known as DestriPerf, can be seen on the editions of the UK passport first issued in 1998 and 2006.
Needle & Laser perforation In many passports, the serial number is perforated through the pages. This is achieved by one of the following methods: Needle perforation a regular, matrix-type arrangement of circular, equal sized holes. Laser perforation where a laser is fired through the substrate. Typical features of laser perforation include: traces of burning around the holes; the size of the holes decreases when the passport is viewed from the front to the back; the designs of the holes can include different shapes.
Laser perforation
Optically variable devices OVDs are iridescent images that exhibit various optical effects such as movement or colour changes. They cannot be copied or scanned, nor can they be replicated or reproduced to a high standard. Two common types of OVDs are holograms and Kinegrams. Image of hologram featured on the Spanish driving licence photocard
Your role in spotting issues Look at the documentation presented you are not expected to be Sherlock Holmes but you are expected to notice blatant issues Ask questions if unsure Escalate if you think something is wrong
What do you think? Is this the same person?
Stitching/pages
Laminated photograph page
UV security features UV overprint on the laminate covering the biodata page in the 2010 UK passport
Substituted photograph
Substituted photographs??
Document alteration
The date between 1 to 9 will always be expressed with a hyphen (-) plus the number, never with a 0 in front of a single digit. A figure 4 will always be closed The date stamp will not merge into outer text of the stamp Visa A full stop (.) will never appear after IMMIG but will always appear after NAT Look for three sharp angles on the stamp and two curves in the middle
False Home Office stamps IO stamp showing (1010) is a common forgery. The genuine stamp was taken out of use on 2 nd January 2003
Example of a UK visa (vignette) under normal light (left) and UV light (right)
Where the port of arrival is Gatwick or Heathrow airport, the genuine stamp should show Gatwick (N) or (S) and Heathrow (1), (2), (3), (4), (5) for the terminal of arrival
Genuine Immigration Officer stamps
Biometric Residence Permits BRPs are issued to all migrants from outside the European Economic Area and Switzerland who have been granted permission to stay in the UK for more than six months. All holders aged six and above are required to provide their biometrics. Front of the BRP under normal (left) and UV light (right) Lenticular device on the rear of the BRP
Fantasy documents These are documents with no authority and which are not officially recognised. They may have the physical appearance of a passport, identity card or driving licence, but are not an acceptable statement of either identity or nationality.
National Insurance Cards Remember the acronym O MRS C Genuine NINO cards will have the following features: O completely round, like a polo mint M centre of letter will not touch bottom line R typeface matches other letters S the closed tails are vertical C the closed tails are also vertical
What do you think?
Genuine or fake?
Driving Licence Cards The various issues of the UK photocard driving licence feature similar security features including: high quality background printing, extra small print, digital images, holograms, tactile features and OVIs. UK driving licence photocard first issued in 1998
UK driving licence photocard first issued 2007
UK driving licence photocard first issued in 2014
Driving Licence Cards Fraudsters often obtain genuine identity documents (e.g., provisional licence) although never intending to drive Does the information contained at 1, 2, 3, 7, and 8 match up with other information furnished by the prospective employee?
Security Features- review Watermarks should not react to UV light Counterfeit watermarks are printed and so can be seen easily without additional light Intaglio printing raised printing (will rub off onto paper if rubbed) Paper should be dull under UV light and smell like bank notes Print quality Compare to a bank note/spelling mistakes Microprint/Extra small print use a magnifying glass (x15)
Security Features UK Passport Front is genuine embossed gold leaf feel for indentation and look for crispness of image and wording Passports are the same size (compare) Stitching down the centre should be tight to the cover UV - Paper is dull under UV light/ smells like money Needleprinting but should feel smooth both sides Security features have a look Watermarks are added at the pulp stage of making the paper and are areas where the paper is thinner. Difficult to see unless through white/transmitted light (hold up to window)
Passports - review Check for impersonation/lookalikes compare photo/image/person (chin, lips, ear shape, eyes and nose) Check age, visible marks, signature. Check for rounded corners. Perfect fit page to cover? Check for photograph substitution laminate safeguards undamaged? Check for image substitution damage, unusual UV reaction within the area Check visas are genuine
Helpful websites PRADO European document information: http://www.consilium.europa.eu/prado/en/homeindex.html CPNI document verification guidance (slow) http://www.cpni.gov.uk/documents/publications/2007/2007 044-gpg document verification guidance.pdf UKBA website guidance for employers http://www.ukba.homeoffice.gov.uk/employers/preventingil legalworking
Lisa George Counter Fraud Specialist Tel: 07825 827024 lisa.george4@nhs.net NHS Ipswich and East Suffolk CCG Practice Manager Forum