MITOS Tool 11 One Stop Shop Service for Migrants Published by:
MITOS Tool 11 One Stop Shop Service for Migrants A start with fewer barriers 1 Tool: A One Stop Shop for Migrant Specific Investment Services facilitates business start-up for migrants by reducing start-up obstacles. 2 Objectives: After application of the tool, the user organization serves as front desk, offering the following services: Identification of potential opportunities for migrant-specific investments, applying their competitive advantages Selection of suitable investments according to the level and sequence of remittances, or amount of accumulated capital Preparation of investment proposals and support the migrants with their investment in the CoO 3 Target group: Independent consultants, private sector business development service institutions, public sector organizations and programmes. 4 Problems and potentials of migrants addressed by this tool In many countries, public and private sector institutions support migrants only during the migration process. It is very difficult to find entities that provide services for migrants after emigration, even though there is demand. A migrant willing to invest or to support investment of relatives or partners may not be interested or capable to do all necessary steps. Potential opportunities for job and income generation are lost subsequently. A migrant leaves his/her CoO and starts his/her career abroad. Higher income results in higher savings capacities. In a certain period of time, he/she manages to accumulate enough to decide for an investment. But living abroad, there is no proper way of evaluating the business environment in the CoO. He/she has to rely on opinions of friends and relatives. Different persons give different directions without taking responsibility or having the necessary skills. In such a situation, migrants may refrain from possible investment decisions. This problem can be solved by organizations providing investment services for migrants. These persons/organizations take the responsibility of rendering accurate information and undertaking all the services and representation on behalf of the migrant in his/her CoO. 5 Description: 5.1 Package of services: Providing information on the investment climate in the country and investigate on viable sectors of businesses Conduct market studies to assess the market for proposed products and services Development of investment proposals Identify local co-funding institutions or individual business partners (if the migrant needs other partners) Representation on behalf of the migrant (related with investment issues) Identify suppliers and service providers/contractors etc. 1
5.2 Proposed organization and its structure: There are independently-operating freelance business consultants in most countries. They can offer this package as one of their services, specifically targeting migrants. Private sector small business service organizations also can be strengthened to provide the services as one stop shop. But this depends on the willingness of migrants to pay, which needs to be analysed before launching the service. If cost recovery from service fees cannot be expected, cooperation with public organisations is advisable. In this case, their acceptance by private investors needs to be verified. 6 Prerequisites: In selecting service provider organizations, their background on business development service is important. Such a target group can be strengthened with a minimum amount of inputs through training on migrant-specific investments in the CoO. It is proposed to cover the following contents during the training for service providers of migrant specific investment services: Business environment analysis Marketing and market research Business feasibility study Business planning Investment proposal writing Outsourcing and networking 7 Particularities and/or difficulties: The business laws, taxation and relevant regulations differ from country to country. Such particularities cannot be covered by the MITOS tool and should be included locally. 8 Costs: Costs vary from country to country based on rates of resource persons and other cost items. A table of estimated average costs for different activities is given as follows: Item Resource persons preparation (8 days only once) Cost (US$) 1,600 Resource persons training (8 days) 1,600 Venue and logistics 800 Training equipment and material 800 Coaching (advisable in the beginning) per day Total cost of training per group of 15 9 Dissemination: 120 above 4,000 The seminar offer can be disseminated by government agencies and/or programmes working in private sector development. In migrants countries of residence, there are often formal and informal social and community groups. These societies can be used as an opportunity to introduce this tool (in brief), at least to raise awareness about the idea. Then they can organize their local partners and link with this project. Business coaching Communication and negotiation skills Course outline is given in the Annex 2
10 Links to other MITOS tools: MITOS Tool 03: Migrant Asset Custodian Services (MACS) MITOS Tool 04: Migrant Innovation Treasury MITOS Tool 07: Business Creation (Start-up) MITOS Tool 10: Trade Promotion Agency Manual MITOS Tool 12: Migrant Market Place MITOS Tool 13: Mentoring Prepared by: Piyatissa Tennakoon, CEFE International coordination@cefe.net www.cefe.net. 3
Annex One stop shop for migrant investments Outline of training course Title Objectives Target group Training on managing a One Stop Shop for Migrant-specific Investment Services Participants will be enabled to: Identify potential investment opportunities for migrant-specific investments, using their comparative advantages Select suitable investments according to level and sequence of remittances, or amount of accumulated capital Prepare investment proposals and facilitate the migrants on their investment in the home country Gain skills and experience to facilitate particular sectors Independent consultants, private sector business development service institutions, public sector organizations and programmes Duration Module 1: 5 days Module 2: 3 days Methodology CEFE style activity based training methods will be used. Participants need to develop actual investment plans as practical assignments. Contents Module 1 Module 2 Trainers Expected outcome Business environment analysis Marketing and market research Business feasibility study Business planning Investment proposal writing Outsourcing and networking Business coaching Communication and negotiation skills CEFE Lead Trainer & Assistant Trainer This workshop requires both training and coaching to support the individuals. Enhancement of skills and experience Acquisition of appropriate tools Strengthen their capacity to provide relevant services Identify complementary sources of finance for such services to continue consultancy business 4
Published by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Sector Project Migration and Development Registered offices Bonn and Eschborn, Germany Friedrich-Ebert-Allee 40 Dag-Hammarskjöld-Weg 1 5 53113 Bonn/Germany 65760 Eschborn/Germany Phone: +49 228 44 60-0 Phone: +49 61 96 79-0 Fax: +49 228 44 60-1766 Fax: +49 61 96 79-1115 migration@giz.de www.giz.de/migrationdevelopment Authors CEFE International and the global network of CEFE trainers www.cefe.net Design andreas korn visuelle kommunikation, Bad Homburg Printed by Aksoy Print & Projektmanagement, Eppelheim Printed on FSC-certified paper Photographs Front cover: GIZ, SV Migration/Andrea Riester As at July 2012 GIZ is responsible for the content of this publication. On behalf of Federal Ministry for Economic Cooperation and Development, Division Federal government/states/local authorities; migration and employment; returning experts; export credit and investment guarantees Addresses of the BMZ offices BMZ Bonn BMZ Berlin Dahlmannstraße 4 Stresemannstraße 94 53113 Bonn/Germany 10963 Berlin/Germany Phone: +49 228 99 535-0 Phone: +49 30 18 535-0 Fax: +49 228 99 535-3500 Fax: +49 30 18 535-2501 poststelle@bmz.bund.de www.bmz.de