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A monthly publication for members of FEBRUARY 2010 IN THIS ISSUE: p2 From Your Board; Our president, John Venen p3 Nominate a Charity for Lake Communicators 2010 Outreach Effort p4 Please remember to send in your dues to renew your membership p4 Thank you to our members donating to the Lake Communicators Scholarship Fund Re-branding an Organization s Name Change Strategies from Gary Robinson at Lake Health Gain valuable insight from Gary Robinson, Vice President Government & Community Affairs at Lake Health as he explains the various planning and implementation strategies used when Lake Hospital System became Lake Health, during the Lake Communicators luncheon on Wednesday, February 10 at the Lake Metroparks Pine Ridge Country Club, 30610 Ridge Rd (SR 84), from 11:30 AM to 1:15 PM. With 20 years of planning, marketing and business development experience, Robinson will discuss the effective marketing strategies implemented to promote the new TriPoint Medical Center as well as the strategies employed in order to smooth the transition of the name change from Lake Hospital System to Lake Health. He will also discuss how these strategies can be applied to a increase name and brand recognition. Prior to joining Lake Health, Robinson was the Director of Strategic Planning & Marketing for Summa Health System in Akron, and Manager of Planning & Marketing for the Eastern Region of the Cleveland Clinic Health System. He is very active in the community and is the Chairman of the Board for the Cleveland Dialysis Center as well as a Board member for the Painesville Area Chamber of Commerce and the Diversity Center of Cleveland. Gary received his MBA from Kent State University and is currently completing a Doctorate in Management and Marketing at Cleveland State University. Reservations are required by Friday, February 5 by calling Diana Lewis at 440/255-8932 or sending an e-mail to wolfeshirley@yahoo.com. Guests are welcome. Cost is $15 for members and $25 for nonmembers. It s time to get your picture taken for the 2010 Lake Communicators Membership Directory! Attend the February 10 Lake Communicators meeting and Bob Barbian (Barbian Photography) will take member headshots FREE of charge! Pictures will be taken before the meeting, from 11:00 11:45 a.m. and after the meeting, from 1:15 2:00 p.m. Appointments are not needed. It only takes a minute. This is a members only benefit. If you aren t a current Lake Communicators member, log on to http://www.lakecommunicators.com/membership.php to find out how you can begin receiving the many benefits that membership offers.

From Your Board Our president, John Venen We now have a month under our belt for 2010, and there are signs in the economy that indicate that things may finally be moving in the right direction. Here s to hoping this trend continues. Directory photos will be taken before and after the February meeting. Times for photos are 11:00-11:45 am and 1:15-2:00 pm. Our thanks to Robert Barbian Studios for providing this service to Lake Communicators this year. An invitation to members, bring someone from your company with you and they will pay member rate for the luncheon. Be sure to save the date for our Marketing Conference this May 12. Brad Kleinman leads a two-hour workshop on e-marketing followed by a luncheon keynoted by Connie Dieken. According to the Associated Press, The economic slump has prices for Super Bowl commercial time falling for only the second time in its history, but it is still the most expensive on television. TNS Media Intelligence said Monday that 30-second commercials during next month s Super Bowl on CBS are selling for between $2.5 million and $2.8 million. That s a drop from last year, when ads averaged $3 million on NBC - a record, according to TNS. Some big players like Pepsi and General Motors are staying on the sidelines. This leaves holes for smaller companies like Diamond Foods and Dr Pepper Snapple to use the Super Bowl to get their wares in front of 100 million viewers who are practically guaranteed to watch their ads. We should approach our advertising in the same light, not by spending 2.5 million for an ad during the Super Bowl, but through looking for opportunities that require out of the box thinking to get our products or services out in front of people. An organization of marketing professionals. VOICE is a monthly newsletter produced by Lake Communicators, a Lake County-based organization for those in the marketing communications fields. We promote and encourage responsible, creative, professional advertising, public relations and marketing efforts, as well as provide opportunity for the professional betterment of members. For more information, call 440-392-9307 Web site: lakecommunicators.com Board of Director meetings are held the Friday preceding the membership meeting at 8:30 a.m. at various locations in Lake County. March VOICE copy deadline is Feb. 16 2010 BOARD OF DIRECTORS: OFFICERS: President... John Venen, Lake Metroparks First Vice President... Diana Lewis, Great Lakes Mall Second Vice President... Wanda Wareham, The Fine Arts Association Treasurer... Tom Ruffner, Villa Beach Communications Secretary... Laura Cahill, Lake Health TRUSTEES: Nancy McArthur, Firefighters Community Credit Union Julia Schick, Laketran Scott Tennant, The Cleveland Foundation IMMEDIATE PAST PRESIDENT: Judy Cerne, McKinney Advertising & Public Relations 2

Nominate a Charity for Lake Communicators 2010 Outreach Effort Last year, Lake Communicators decided it was time for us to give back to our community. At each monthly meeting, a food collection was gathered to help support local food pantries though United Way s Harvest for Hunger program. To thank our members for their participation, anyone who donated a food items was put into a drawing to receive a free lunch for their next Lake Communicators meeting. In addition to our monthly collection, we achieved our challenge to fill a Christmas stocking at our December Holiday Party with the 147 rolls of toilet paper that were donated. Monetary donations were also received throughout the year, too. Thank you to everyone who participated! For 2010, Lake Communicators is looking to its membership to nominate a favorite local charity to support. At February s meeting you will find Charity Nomination Forms on tables and around the bar area. If you have a charity to suggest, please take the time to fill out a form next month. Nominations can also be emailed to Julia Schick at jschick@laketran.com. Thank You from the Madison Food Center The Madison Food Center was a lucky recipient of some of the paper products that you donated to United Way. What a difference you all made to our clients! Thank you for your generous spirit! Sincerely, Pat Stafford & Chris Van Dusen An organization of marketing professionals. UPCOMING SPEAKERS / PROGRAMS March 10 Kordell Norton April 14 Sean Williams, CEO of Communications AMMO May 12 Marketing Conference Brad Kleinman e-marketing workshop PLUS Connie Dieken luncheon keynote address and book signing MONTHLY MEETINGS Membership meetings are held the second Wednesday of each month at various locations around Lake County. Check the calendar listing at www.lakecommunicators.com for meeting locations. Lunch meetings are from 11:30 a.m. to 1:15 p.m. and include networking and a half-hour program. Guests are welcome. Advance reservations are required by replying to Shirley Wolfe at wolfeshirley@yahoo.com or by calling Diana Lewis at 440-255-8932 by the Friday, prior to the meeting. You may send a substitute; no-shows will be billed. Members $15; guests $25. Non-members must guarantee their reservations with a credit card. VOICE NEWSLETTER: lakecommunicators.com DESIGNER & EDITOR: max2@lindamax.com Max Pfeifer, Graphic Artist, LindaMax Graphic Art Services...440-205-1097 DISTRIBUTION: Shirley Wolfe, Corresponding Secretary, Jaye Wolfe Enterprises...440-946-9919 3

Lake Communicators on Facebook and LinkedIn Join the Lake Communicators Facebook group for general information about our organization, upcoming meetings and events, or to network with other members. You can post comments to our discussion board, or write on our wall. This is an open group. Anyone can join and invite others to join. Lake Communicators VOICE FEBRUARY 2010 Please remember to send in your dues to renew your membership Thank you for your membership in Lake Communicators. It is companies like yours and individuals like you that make our organization special. We have grown to nearly 100 members and each of them is valuable to the future of Lake Communicators. We look forward to another exciting year of great speakers, resources, and networking. We trust your membership has been valuable and you will renew your membership for another year with Lake Communicators. The board of directors has held the annual membership rate at $100. Additional individuals from the same business/organization may become members for only $25 per person. Luncheons will remain at $15 per member in 2010. As in years past, you may contribute a voluntary donation of $20 (or more!) to our scholarship fund. We appreciate your support. Thank you to our members donating to the Lake Communicators Scholarship Fund Cleveland Foundation Cragg Eichman Studios Lake Metroparks Richard McPeak Photography Villa Beach Communications Connect with fellow Lake Communicators on LinkedIn. Start discussions within the group, network with members, and post or search the job board as well. Facebook and LinkedIn are both free services. Visit facebook.com or linkedin.com to learn more. Lake Metroparks Ranger Lieutenant Honored The North Carolina Department of Justice and the North Carolina Justice Academy have awarded Lake Metroparks Ranger Lieutenant James Jim Smallwood the prestigious and rare Certificate of Graduation for completing the Professional Ranger Program. Lt. Smallwood is only the 20th recipient of the award in the 32-year history of this certification program, designed to recognize career development efforts in the field of parks. Lt. Smallwood began working toward this achievement 15 years ago. His award demonstrates both his personal commitment as well as Lake Metroparks commitment to ongoing professional training and growth. The program consists of a variety of courses, including general law enforcement, legal issues, environmental and interpretive education, natural resource law and protection, crime prevention as well as a selection of specialized instructor and safety courses. Work experience and additional, ongoing education are also factored into the certification award. Jim Smallwood has worked in the Lake Metroparks Ranger Department for over 20 years, and has served as Lieutenant Ranger since June 2006. He currently oversees the patrol function of the Ranger Department. http://lakemetroparks.com/about/ranger-dept/ 4

Images from our January luncheon Photos courtesy of Kolman Rosenburg, Kolman Rosenberg Photography Lake Communicators president, John Venen (middle), stands with speakers Howard Fencl and Denise Polverine Bob Ulas directs a question to the speaker panel Lake Communicators board member, Wanda Wareham 5