Q1 In the past month, which of the following have you used or visited? (Select all that apply.)

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Q1 In the past month, which of the following have you used or visited? (Select all that apply.) Answered: 4,797 Skipped: 82 Facebook LinkedIn YouTube Twitter Instagram Blogging site Email E-newsletter None of the above Other (please specify) Facebook LinkedIn YouTube Twitter Instagram Blogging site Email E-newsletter None of the above 83.49% 4,005 15.99% 767 53.87% 2,584 10.15% 487 38.04% 1,825 2.56% 123 89.81% 4,308 16.20% 777 1.50% 72 Other (please specify) 2.69% 129 1 / 29

Total Respondents: 4,797 2 / 29

Q2 Do you currently have a Facebook account? Answered: 4,771 Skipped: 108 Yes No Yes No 87.19% 4,160 12.81% 611 TOTAL 4,771 3 / 29

Q3 About how often do you view or access Facebook? Answered: 4,157 Skipped: 722 Multiple times a day week month Less than once a month Multiple times a day week month Less than once a month 65.79% 2,735 16.53% 687 10.51% 437 3.78% 157 2.26% 94 1.13% 47 TOTAL 4,157 4 / 29

Q4 In what ways do you use Facebook? (Select all that apply.) Answered: 4,081 Skipped: 798 To stay in touch with... To network with peers a... To access promotional... To find out about upcomi... Other (please specify) To stay in touch with friends and family To network with peers and colleagues To access promotional offers from companies To find out about upcoming meetings, conferences, or other events Other (please specify) 97.35% 3,973 37.20% 1,518 17.64% 720 36.88% 1,505 4.17% 170 Total Respondents: 4,081 5 / 29

Q5 Do you currently have a Twitter account? Answered: 4,732 Skipped: 147 Yes No Yes No 21.64% 1,024 78.36% 3,708 TOTAL 4,732 6 / 29

Q6 About how often do you view or access Twitter? Answered: 1,041 Skipped: 3,838 Multiple times a day week month Less than once a month Multiple times a day week month Less than once a month 9.41% 98 9.99% 104 14.12% 147 16.71% 174 25.94% 270 23.82% 248 TOTAL 1,041 7 / 29

Q7 What types of accounts do you follow on Twitter? (Select all that apply.) Answered: 783 Skipped: 4,096 Friends and family Celebrities Companies Professional organizations News media Other (please specify) Friends and family Celebrities Companies Professional organizations News media Other (please specify) 71.78% 562 61.81% 484 34.10% 267 39.97% 313 46.49% 364 6.26% 49 Total Respondents: 783 8 / 29

Q8 About how often do you tweet? Answered: 789 Skipped: 4,090 Multiple times a day week month Less than once a month Multiple times a day week month Less than once a month 1.52% 12 1.27% 10 6.21% 49 10.01% 79 33.97% 268 47.02% 371 TOTAL 789 9 / 29

Q9 About how often do you retweet others' posts? Answered: 788 Skipped: 4,091 Multiple times a day week month Less than once a month Multiple times a day week month Less than once a month 3.55% 28 1.78% 14 7.23% 57 9.39% 74 29.44% 232 48.60% 383 TOTAL 788 10 / 29

Q10 Do you currently have a LinkedIn account? Answered: 4,689 Skipped: 190 Yes No Yes No 40.09% 1,880 59.91% 2,809 TOTAL 4,689 11 / 29

Q11 About how often do you view or access LinkedIn? Answered: 1,930 Skipped: 2,949 Multiple times a day week month Less than once a month Multiple times a day week month Less than once a month 2.23% 43 5.13% 99 11.76% 227 19.43% 375 35.18% 679 26.27% 507 TOTAL 1,930 12 / 29

Q12 How do you primarily use LinkedIn? (Select all that apply.) Answered: 1,389 Skipped: 3,490 To network with peers a... To find new employment... To discuss professional... To learn about upcoming... Other (please specify) To network with peers and colleagues To find new employment opportunities To discuss professional issues To learn about upcoming conferences, meetings, or other events Other (please specify) 66.59% 925 56.08% 779 13.82% 192 20.37% 283 7.42% 103 Total Respondents: 1,389 13 / 29

Q13 Do you currently have a YouTube account? Answered: 4,692 Skipped: 187 Yes No Yes No 33.95% 1,593 66.05% 3,099 TOTAL 4,692 14 / 29

Q14 About how often do you view or access YouTube? Answered: 1,627 Skipped: 3,252 Multiple times a day week month Less than once a month Multiple times a day week month Less than once a month 17.89% 291 11.12% 181 29.50% 480 26.31% 428 12.54% 204 2.64% 43 TOTAL 1,627 15 / 29

Q15 What types of videos do you view on YouTube? (Select all that apply.) Answered: 1,574 Skipped: 3,305 Funny or amusing home... News and opinion Tutorials Professional information Other (please specify) Funny or amusing home videos, clips from TV shows, etc. News and opinion Tutorials Professional information Other (please specify) 72.11% 1,135 22.05% 347 65.31% 1,028 33.99% 535 22.81% 359 Total Respondents: 1,574 16 / 29

Q16 Are you currently subscribed to any YouTube channels? Answered: 1,573 Skipped: 3,306 Yes No Yes No 49.84% 784 50.16% 789 TOTAL 1,573 17 / 29

Q17 What types of YouTube channels are you currently subscribed to? Answered: 789 Skipped: 4,090 Education and tutorials Entertainment People and blogs News and politics Nonprofits and activism Other (please specify) Education and tutorials Entertainment People and blogs News and politics Nonprofits and activism Other (please specify) 63.12% 498 68.06% 537 54.25% 428 12.29% 97 10.52% 83 9.13% 72 Total Respondents: 789 18 / 29

Q18 About how often do you share or comment on YouTube videos? Answered: 1,573 Skipped: 3,306 Multiple times a day week month Less than once a month Multiple times a day week month Less than once a month 2.23% 35 1.02% 16 5.66% 89 10.43% 164 22.76% 358 57.91% 911 TOTAL 1,573 19 / 29

Q19 Do you currently have an Instagram account? Answered: 4,681 Skipped: 198 Yes No Yes No 48.02% 2,248 51.98% 2,433 TOTAL 4,681 20 / 29

Q20 About how often do you view or access Instagram? Answered: 2,285 Skipped: 2,594 Multiple times a day week month Less than once a month Multiple times a day week month Less than once a month 33.44% 764 17.68% 404 19.91% 455 12.39% 283 11.33% 259 5.25% 120 TOTAL 2,285 21 / 29

Q21 What types of accounts do you follow on Instagram? (Select all that apply.) Answered: 2,150 Skipped: 2,729 Friends and family Celebrities Companies Professional organizations Other (please specify) Friends and family Celebrities Companies Professional organizations Other (please specify) 98.47% 2,117 46.51% 1,000 34.33% 738 32.05% 689 3.26% 70 Total Respondents: 2,150 22 / 29

Q22 In what ways do you use Instagram? (Select all that apply.) Answered: 2,143 Skipped: 2,736 To share photos and... To see what others are... To view memes To watch Instagram... To follow companies I... Other (please specify) To share photos and videos with family, friends, and fans To see what others are posting To view memes To watch Instagram stories To follow companies I like for sales, promotional offers, contests, etc. Other (please specify) 78.30% 1,678 73.12% 1,567 21.65% 464 25.66% 550 26.08% 559 1.77% 38 Total Respondents: 2,143 23 / 29

Q23 How do you prefer to share social media content (e.g., photos, videos, articles) with others? (Select all that apply.) Answered: 4,679 Skipped: 200 Text message Email Facebook Twitter Instagram YouTube LinkedIn Other content-shar... I do not share social media... Other (please specify) Text message Email Facebook Twitter Instagram YouTube LinkedIn Other content-sharing apps and sites (e.g., Pinterest, Snapchat) I do not share social media, photo, or video content with others. 65.36% 3,058 43.94% 2,056 69.20% 3,238 2.12% 99 21.93% 1,026 2.39% 112 1.67% 78 10.49% 491 9.32% 436 Other (please specify) 1.73% 81 24 / 29

Total Respondents: 4,679 25 / 29

Q24 How do you access your social media platforms most often? (Select all that apply.) Answered: 4,663 Skipped: 216 Home computer Mobile (e.g., smartphone o... Work station School or library... I do not access any... Other (please specify) Home computer Mobile (e.g., smartphone or tablet) Work station School or library computer I do not access any social media platforms. Other (please specify) 36.41% 1,698 87.93% 4,100 5.90% 275 1.07% 50 4.40% 205 0.58% 27 Total Respondents: 4,663 26 / 29

Q25 Do you follow the AAMA on these platforms? (Check all that apply.) Answered: 4,622 Skipped: 257 Facebook (@aamaorg) LinkedIn (American... Twitter (@AAMAOfficial) YouTube (@AAMAchannel) Instagram (@aamaofficial) None of the above Facebook (@aamaorg) LinkedIn (American Association of Medical Assistants) Twitter (@AAMAOfficial) YouTube (@AAMAchannel) Instagram (@aamaofficial) None of the above 42.34% 1,957 6.40% 296 1.80% 83 2.27% 105 4.95% 229 55.30% 2,556 Total Respondents: 4,622 27 / 29

Q26 What is your age? Answered: 4,644 Skipped: 235 Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Prefer not to answer Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Prefer not to answer 4.16% 193 19.60% 910 23.06% 1,071 26.51% 1,231 22.63% 1,051 3.12% 145 0.93% 43 TOTAL 4,644 28 / 29

Q27 Which category best describes your primary position in the medical assisting profession? Answered: 4,632 Skipped: 247 Medical assistant... Medical assistant... Medical assistant (b... Educator Practice manager Student Unemployed Retired Other (please specify) Medical assistant (clinical) Medical assistant (administrative) Medical assistant (both clinical and administrative) Educator Practice manager Student Unemployed Retired Other (please specify) 42.34% 1,961 3.30% 153 31.15% 1,443 5.92% 274 2.68% 124 1.77% 82 4.90% 227 2.42% 112 5.53% 256 TOTAL 4,632 29 / 29