Christine Murphy Mac Redmond. Bill Davidson Marja George Jane Joris Gus Mumby. Carrie McEachran

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North Lambton Community Health Centre Board of Director Minutes Tuesday, March 28, 2017 6:00 PM 8:00 PM Crozier Hall - Forest Attendees: Stewart Burberry Bill Davidson Marja George Jane Joris Christine Murphy Mac Redmond Staff Kathy Bresett Recorder Laurie Minielly Regrets: Pam Atkinson Jean Dorey Carrie McEachran Sue Sutherland Robin Page Guests: 1.0 Call to Order Mac called the meeting to order at 6:00 PM. Approval of Agenda and Consent Agenda Items. Addition to Agenda: Declaration of Conflict of Interest. There was no declaration of conflict of interest. Quorum Status. Quorum was met according to the by-laws. 2.0 Approval of Agenda That the Board approves the agenda, including the consent agenda, as presented. Stewart Burberry The Board of Directors approves the consent agenda items: 3.1 Minutes of Board of Directors meeting of February 28, 2017 meeting; 3.2 Minutes of Quality Performance Committee meeting of March 21, 2017; 3.3 Minutes of Executive Committee meeting of March 21, 2017 3.4 Minutes of the Resources Committee meeting of March

21, 2017 The QI Plan was removed for further discussion. From the Quality Performance Committee minutes, there was clarification on the CCAC Partnership. Kathy noted that CCAC will be on-site ½ day per week at North and West Lambton sites to be able to discuss mutual client needs with our providers. This is a province-wide initiative. Members discussed the benefits of having them on-site. Access Alliance Project Kathy will provide further information as the project unfolds. Hospice Homeless Proposal. Kathy said we re still waiting for more details and will bring back next month. Marja arrived at 6:12 PM during discussion of CCAC Partnership. 4.1 QI Plan Kathy noted that some minor changes were suggested to the narrative which she reviewed with the Board. She also provided an explanation on some of the terms which were used i.e. open access, most responsible provider. There was discussion on open access and Kathy suggested to have Dr. Burgel and Leah talk to the Board about the benefits of open access and how it is working for the providers at a future Board meeting. That the Board approves the QI Plan as amended. Jane Joris Bill Davidson 4.2 In-Camera Meeting Review This was included for information. 4.3 Insurance Report This was included for information.

5.0 Report from Executive Director Operational Plan will be deferred to April. Kathy noted that the Team Leads will be looking through the reports that will be available and how to pull the data to avoid duplication. Kathy provided an informative update on the HealthLink including the tool which will be used to extract data. We also had a long-term employee who retired today. Kathy has been invited to participate with the County on a new Rural Transportation Committee. That the Board approves the Executive Director report as presented. Bill Davidson 6.0 Board Development There were no items for Board Development. 7.0 Quality Improvement There were no items for Quality Improvement 8.1 Accreditation Report and Next Steps The final accreditation report was included for review. Kathy said we have purchased extra certificates and signage and the next step would be to communicate our success via press release. Kathy received an agreement for the next round that we would be agreeable to be accredited in 2021. Kathy also noted that CCA has a First Nation leader on their team. 8.2 Health Equity Kathy noted that we have some work to do in health equity. One of goals was to look at a health equity framework. She circulated the AOHC Health Equity Charter which we have signed. She also circulated the Health Equity booklet from Health Quality Ontario. Part of our requirement of the QI Plan was to review health equity and what we are doing. Developing the Health Equity framework

will help us to measure our progress, including work we are already doing and for which we are not receiving credit. Kathy noted there is an EQUIP presentation on April 6 th at North Lambton. The Board is welcome to attend. 8.3 AOHC Conference The list of sessions was emailed to the Board for review. The conference is June 7 th and 8 th. 9.0 Round Table Laurie mileage forms are available; please submit to Robin by March 31 st Kathy Sheila MacKinnon is a new Board member for LHIN Mac Board member recruitment. Kathy spoke with someone but she has decided to stay retired and declined the opportunity. Mac also spoke with someone who also declined. Mac said we are looking for three Board members: two for North and one for West. 10.0 In-Camera Business 10.1 10.2 10.3 Personnel Issue Board of Directors In-Camera Minutes January 31, 2017 Resources Committee In-Camera Minutes March 21, 2017 That the Board go in-camera to discuss a personnel issue and approve the minutes as listed. The Board was in camera at 7:40 PM That the Board arise from in-camera and the Chair rise and report. The Board was in open session at 7:43. The Chair noted that a personnel issue was discussed and the minutes, as listed, were approved. Marja George Marja George Seconded by: Jane Jris Seconded by: Action Item

Agenda Item # Discussion Highlights: Adjournment That the meeting be adjourned. Meeting adjourned at 7:45 PM. Mac Redmond, Chair Laurie Minielly, Recorder Next Board Meeting Tuesday, April 25, 2017 6:00 PM 8:00 PM Crozier Hall - Forest