Leading in a changing world of work. Structure and profile of the International Confederation of Private Employment Services

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Leading in a changing world of work Structure and profile of the International Confederation of Private Employment Services

Ciett in a nutshell The only authoritative voice for the private employment services industry since 1967 with members from 50 countries Regrouping 260,000 staffing agencies with 1,66 million internal staff, including 8 of the largest firms as a direct corporate member Offering access to the labour market for 60,9 million workers, 40,2 million of which through agency work Represents the full spectrum of HR services: temporary agency work, recruitment, interim management, executive search, outplacement, training Working closely with stakeholders, including as official social partner for the agency work sector in the EU.

A global confederation North America Canada Mexico USA South America Argentina Brazil Chile Colombia Peru Southern Asia Australia India Indonesia New Zealand Philippines Singapore Northern Asia China Japan South Korea Africa Morocco South Africa Europe Austria Belgium Bulgaria Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Macedonia Netherlands Norway Poland Portugal Romania Russia Slovakia Slovenia Spain Sweden Switzerland Turkey UK Vietnam

Corporate Members

Ciett s long term objectives To protect and promote the interests of private employment agencies in order to enhance their sustainable growth To create the most suitable legal environment for the private employment services industry to operate in To promote and increase quality standards within the private employment services industry To improve the understanding of the reality of the private employment services industry, especially by gaining recognition for its positive contribution to a better functioning labour market

What are our guiding principles Work is an essential part of people s life and identity Dynamic labour markets need facilitating intermediaries and transitions agents Freedom of choice in the labour market should be promoted to meet the variety of work expectations and increase labour market participation Appropriately regulated agency work is an embodiment of decent work

What are our values

A strong, unified vision for the PrES industry

What does Ciett do? Advocating (safeguarding interests) Lobbying Profiling the industry Social dialogue Market Development (Capacity building) Membership development Sharing practices Quality standards Thought leadership (Educating & expertise) Data collection & research Conferencing & Networking

Key data of the employment & recruitment industry ER2015 infographic

Our contribution to better labour markets Each year, employment & recruitment agencies: Support 60,9 million people in their job life Help 24,4 million young people enter the labour market Up-skill 8 million people, giving them more work choices Create 4 million more jobs Serve 2.3 million companies with the right talents to succeed

Enabling Work SOCIAL INTEGRATORS Enabling Adaptation AGILITY CREATORS HOPE CONFIDENCE The added value of the industry Enabling Prosperity GROWTH DRIVERS Enabling Security TRUSTED LABOUR MARKET ADVISORS PRIDE TRUST

What does Ciett do? Advocating The Voice of the Industry Press relations Public Relations Conferencing Corporate litterature Lobbying policymakers Monitoring Position papers Face-to-face meetings Letters & visits to national governments Social dialogue Face-to-face meetings ILO Global Dialogue Forum Joint statements MoU Attending Unions events

What does Ciett do? Market development Membership development Capacity building workshops Visit to members Speaking at members annual conferences Toolboxes on PA issues Sharing practices Workshops during Ciet annual conferences Compendium of practices Promoting quality standards Intranet Advising governments Letters to governments Active role in public hearings Meetings with delegations of states

What does Ciett do? Thought leadership Data collection Compilation of statistics from members Active cooperation with OECD, Eurostat, Eurofound Thought leadership on changing world of work Opinion pieces Speaking at conferences Book Conferencing & networking Influencing think tanks Building close relationships with key stakeholders Interactions with academic world

Key PA messages Ciett represents the reputable, ethical part of the private employment agency industry The PrES needs to be appropriately regulated If no regulation in place, C181 to be used as a base If too many outdated, unjustified restrictions, regulation should be eased When appropriately regulated, agency work is an embodiment of decent work Social dialogue can play a key role in reaching appropriate regulation A diversity of well regulated labour contractual arrangements contributes to a better functioning labour market and higher participation Dynamic labour markets need facilitating intermediaries and transitions agents Private employment services facilitate adaptation to change and to the new reality of work for people, companies and governments

Ciett key PA topics LABOUR MARKET POLICY REGULATION Work mobility Future of work Quality jobs Business & Human Rights Youth employment Promotion C181 Fair International Recruitment Decent work Reduction of informal work Fight against forced labour Cooperation PES- PrES Quality standards

Regulating PrES: Ciett priority targets EU Full application Agency Work Directive Turkey Get TAW legalised Russia Get regulation into force Japan Secure new regulation China Remove restrictions on TAW Mexico Get C181 ratified India Get TAW legalised Argentina Get C181 ratified Brazil Remove restrictions on TAW + get outsourcing regulation South Africa Ensure enforcement of new regulation

How does Ciett work? A permanent Secretariat in Brussels/Belgium, comprised of 5 full-time employees A specific Ciett structure - Legal entity registered in June 2006 (ASBL or non-profit organisation according to Belgian Law) - Constitution adopted in 2006 - A transparent membership fee system Significant budget ( 900,000 in 2015) Sharing best practises among members and promoting quality standards within the staffing industry Engagement in pro-active lobbying activities to educate people about the reality of our industry and to safeguard the interests of the PrES industry Supporting members in their national lobbying Specific Ciett s action plan for 2015

Ciett governing bodies Decision making bodies General Assembly (58 members) Board (19 members) Executive bodies Executive Committee (7 officers + Managing Director + Immediate Past-President) Secretariat Committees - Corporate Members - National Federation Members - Research & Economic Affairs

Ciett Board Elected Appointed Vice-President Hans Leentjes - Manpower Vice-President Mark de Smedt - Adecco Vice-President (Chair CMC) John Healy Kelly Services Vice-President (Chair NFC) Kevin Green - REC President Annemarie Muntz Quality Standards & Compliance Officer Aart van der Gaag - ABU Treasurer Herwig Muyldermans - Federgon Immediate Past- President Vacant Global Corporate Members Regional Representatives Bettina Schaller Antonio Bonardo Northern Asia Yukiko Nagashima Southern Asia Steve Shepherd Europe Alain Dehaze Africa Jacqui Ford Natalia Shuman Hans Vink North America Richard Wahlquist South America Fernando Calvet Sieto de Leeuw

Ciett Board members President Annemarie Muntz Vice-President Hans Leentjes Quality Standards & Compliance Aart van der Gaag Chair of the Standing Committees and VP Treasurer Herwig Muyldermans Board member & VP Mark de Smedt National Federations Kevin Green Corporate Members John Healy Regional Representatives Africa/Near East Jacqui Ford North America Richard Wahlquist South America Fernando Calvet Northern Asia Yukiko Nagashima Europe Alain Dehaze Southern Asia Steve Shepherd Global Corporate Members Adecco Bettina Schaller Kelly Services Natalia Shuman GI Group Antonio Bonardo ManpowerGroup Hans Vink Randstad Sieto de Leeuw

Ciett Executive Committee (Officers) Ciett Managing Director ((standing invitation to attend) President Quality Standards & Compliance Officer Treasurer VP VP Chair CMC & VP Chair NFC & VP

Ciett Secretariat responsibilities split Sandro Pettineo Policy Advisor Global PA + EU Social Dialogue + CMC coordination Denis Pennel Managing Director Management + Thought leadership + Membership dvpt coordination Menno Bart Communication & Economic Affairs Advisor Research & PR + Quality Standards coordination Michael Freytag Policy Advisor European Public Affairs + NFC coordination Maria Da Silva Assistant Administration

A multi-cultural Secretariat team Denis Pennel Maria Da Silva Sandro Pettineo Managing Director (French) Assistant (Belgo- Portuguese) Policy Advisor (Italian) Michael Freytag Menno Bart Policy Advisor (German) PR & Economic Affairs Advisor (Dutch) Responsible for executing day-to-day activities to implement strategy decided by Board & GA: representation, advocating, intelligence gathering, managing membership, administrating

Secretariat s main activities Public Affairs (EU + Global) Administration Social Dialogue Membership Development Research PR & Communications

Spreading the news

Ciett key global stakeholders Micro/Macro-economics Policymakers Social partners Employment Thought leadership

Ciett global stakeholders Key objectives Advocating Market Dvpt Thought leadership Reach appropriate regulation (gaining more C181 ratifications) Position PrES as Business Services Increase quality standards for crossborder activities Increase social acceptance of PrES Promoting cooperation between public & private employment services Sharing best practices on positive role played by PrES Enticing governments to remove restrictions on PrES Removing barriers to business development Improving data collection on PrES Build database on flexible work Gaining recognition for improving labour markets Positioning PrES as labour market specialists Building network with other employers organisations

Ciett main past achievements for the PrES industry Legal recognition Opening up markets Image improvement U-turn position of the ILO: from strict prohibition (Convention n 96) to formal recognition in 1997 (Convention n 181) EU Agency Work Directive (2008) Establishing national federations Capacity building for developing national federations Setting up appropriate regulation on PrES Better recognition of contribution to better functioning labour markets through research and data collection Social dialogue

Ciett key achievements since 2005 Regulation Image & advocating Membership Institutional + 10 ratifications of ILO C181 (+ 58%) New global, aligned positioning: «Leading in a changing world of work» Ciett NF membership increased by 53% (+17 new countries) New corporate identity (logo + brochures ) Adoption of EU Directive on TAW (including lifting of some restrictions) 2 strategic research conducted to demonstrate contribution of PrES to better labour markets Establishment of federations in Mexico, Russia, India, Eastern Europe Budget increased by 73% Legal recognition of AW in China and several Central Eastern European countries MoU signed between Ciett and UNI Global Stronger, unified federations in Italy, Spain, Germany, South Africa Secretariat extended by 3 FTE Control damages (ban on AW avoided in Russia and South Africa, new regulation in Japan) Strong relationships established with key global stakeholders Capacity building training scheme implemented with ILO in Eastern Europe and Latin America New website + Intranet established

What is Ciett Unique Selling Proposition (USP) Recognition & visibility Advocating for fit regulation Opening up new markets Education & Capacity building Sharing practices & knowledge Reaching out global stakeholders Identification with highest quality standards Accessing market data & research tools

How to make the most of your Ciett membership? Attend Ciett General Assemblies in order to: Be updated on latest developments on Public Affairs Share best practices with other national federations (Health & Safety, Training, Cooperation Public Private, Data collection & Research) Become a member to some of the Ciett Committees National Federations Research Corporate Members Provide data about your national market Circulate Ciett documents to all your (Board) members Internal newsletter, Dispatch (external newsletter), monthly PA Report, Briefing papers... Consult regularly the Ciett website and Intranett Attend Ciett annual conferences 2016 edition: New Dehli, India (May 2016)