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Final Resettlement Monitoring Report Post Evaluation Document stage: Final Project number: 42080 December 2016 VIE: Strengthening Water Management and Irrigation Systems Rehabilitation Project Subproject: Construction of Doan Thuong Pump Station in Hai Duong Province Prepared by: Resettlement Monitoring Consultant Ha Long Investment and Consulting JSC. (Halcom) for the Central Project Office (CPO) under the Ministry of Agriculture and Rural Development (MARD) and the Asian Development Bank (ADB).

WEIGHTS AND MEASURES m (Meter) Is the base unit of length m2 (Square meter) A system of units used to measure areas m3 (Volume) A system of units used to measure the spaces that an object or substance occupies. kg (Kilogram) A decimal unit of weight based on the gram 1

ABBREVIATIONS ADB AH AP BHH CPMO CPO CPC DARD DCARC DOLISA DMS DONRE DPC EA EMA IOL LURC MOLISA MONRE MARD PPC PMU RF RP SES PVS TLN VND Asian Development Bank Affected household Affected person Bac Hung Hai Central Project Management Office Central Project Office Commune Peoples Committee Department of Agriculture and Rural Development District Compensation, Assistance, Resettlement Committee Department of Labor, Invalids and Social Assistance Detailed Measurement Survey Department of Natural Resources and Environment District People s Committee Executing Agency External Monitoring Agency Inventory of Losses Land Use Rights Certificate Ministry of Labor, Invalids and Social Assistance Ministry of Natural Resources and Environment Ministry of Agriculture and Rural Development Provincial Peoples Committee Project management unit Resettlement Framework Resettlement Plan Socio-Economic Survey In-depth interview Group Discussion Vietnamese dong 2

This resettlement monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area. 3

TABLE OF CONTENTS I. PROJECT OVERVIEW... 5 1.1. Project introduction... 5 1.2. Scope of the Subproject impacts... 7 II. OBJECTIVES, METHODS AND STEPS OF POST RESETTLEMENT EVALUATION... 8 2.1 Implementation time for post resettlement evaluation:... 8 2.2. Objectives of the post resettlement evaluation... 8 2.3. Scope of works... 8 2.4. Monitoring indicators... 9 2.5. Methodology... 9 III. SURVEY RESULTS AND RP IMPLEMENTATION EVALUATION... 12 3.1 Summary of subproject impacts and RP implementation in the subproject... 12 3.2. Surveyed socioeconomic information... 13 3.2.1. Household information... 13 3.2.2. Living conditions of surveyed households... 19 3.2.3. Income and Expenses... 21 3.3. Evaluation on Effectiveness of RP Implementation... 24 3.3.1 Organization for RP Implementation... 24 3.3.2. Information Disclosure... 24 3.3.3. Detailed Measurement Survey (DMS)... 26 3.3.4. Compensation plan... 27 3.3.5. Payment and use of compensation and allowances of AHs... 28 3.3.6. Resettlement program for relocation AHs... 29 3.3.7. Grievance Redress... 29 3.3.8. Income Restoration Program... 29 3.3.9. Issuance of certificate for land-use rights... 30 3.3.10. Assessment on Satisfaction of AHs on RP implementation... 30 3.3.11. Difficulties that local government faced in compensation and site clearance.... 31 IV. CONCLUSION AND LESSONS LEARNT... 32 4.1. Conclusion... 32 4.2. Lessons learnt... 32 4

I. PROJECT OVERVIEW 1.1. Project introduction 1. The Government of Vietnam ratified the Strengthening Water Management and Irrigation Systems Rehabilitation Project funded by the Asian Development Bank (ADB) and the French Development Agency in the Project Portfolio in Decision No.2272/TTg - HTQT dated 18/11/2009. The Project takes effect as of 7/9/2011 and the project loan closing date is 31/12/2016. The Project is implemented in three provinces: Bac Ninh, Hai Duong and Hung Yen. 2. The project consists of three main components: Component 1: Construction of new campus for Water Resource University (WRU): The project will support a major portion in the first phase of establishing the new campus in Pho Hien area for the Water Resource University, comprising a well-balanced, functional mix of educational facilities sufficient for 13,400 students and dormitories for 30% - 50% of them by 2016. Component 2: Strengthening capacity of BHH service providers: The project will strengthen the capacity of water management organizations through out BHH area, including strengthening the capacity and establishing the supervisory control and data acquisition (SCADA) system. Component 3: Construction and Rehabilitation of BHH Irrigation and Drainage Infrastructure: The project will support the construction of eight new Pump Stations and rehabilitation of two existing Pump Stations for irrigation, drainage and dual purposes in the BHH system. 3. The project consists of 11 subprojects, covering three provinces of Hai Duong, Bac Ninh and Hung Yen of which two subprojects have no resettlement impact: My Dong Pump Station - Hai Duong province and Upgrading Vang Canal II - Bac Ninh province. 5

Table 1: Locations of the sub-projects No. Subproject 1. 2. 3. 4. 5. Hung Yen province Construction of Chua Tong new Pump Station - Thanh Long commune and Trung Hung commune Yen My district Construction of Lien Nghia new Pump Station - Lien Nghia commune - Van Giang district Construction of Nghi Xuyen new Pump Station - Thanh Cong commune and Chi Tan commune - Khoai Chau district Construction of new campus of Water Resources University - Nhat Tan commune and An Vien commune - Tien Lu district Hai Duong province Construction of Doan Thuong new Pump Station - Doan Thuong commune and Toan Thang commune - Gia Loc district 6. Upgrading Cau Dua Pump Station - Van To commune - Tu Ky district 7. Construction of Co Ngua new Pump Station - Van Giang commune - Ninh Giang district 8. Rehabilitating My Dong Pump Station 9. 10. Bac Ninh province Construction of Phu My new Pump Station - Dinh To commune - Thuan Thanh district Construction of Doan Thuong new Pump Station - Minh Tan commune, Trung Xa commune - Luong Tai district 11. Upgrading Vang Canal II - Bac Ninh province. 4. The construction of Doan Thuong pump station subproject is located in Doan Thuong, Toan Thang communes, Gia Loc district, Hai Duong province. According to Decision No. 395/QD-BNN-HTOT dated 11/02/2010 of the Ministry of Agriculture and Rural Development, approving the Strengthening Water Management and Irrigation Systems Rehabilitation Project. Doan Thuong pump station is designed to irrigate 2,270ha in the communes (the sub-area of Gia Loc, Tu Ky): Thach Khoi (Hai Duong city), Gia Xuyen, Gia Tan, Gia Khanh, Phuong Hung, Toan Thang, Doan Thuong - Gia Loc district - Hai Duong province. The pump station is constructed inside the dyke that is located on the right side of Dinh Dao river in Doan Thuong commune, Gia Loc 6

district, Hai Duong province. The pump station includes 7 plant units with the total capacity of 56,000m 3 /h. In addition, the Sub-project builds under-dike culverts, transmission canals to the plant, electric wires, transformer stations, four-level administration house, etc. 1.2. Scope of the Subproject impacts 5. The impacts are summarized below: The construction of Doan Thuong pump station, the Subproject affected 340 households (HHs) of which 79 households were affected in terms of residential land; 114 households were affected in terms of agricultural land, crop land and water surface for aquaculture; 16 households were temporarily affected during the construction (it was expected to last for 2 years); 65 households were affected in terms of assets, trees and crops on the land managed by the commune people s committee. There are 9 households that have to relocate. (Note: 1 household could be affected in terms of 2-3 types). Table 2: Impact on land Doan Number Toan Number Thuong of Thang of Types of land Area commune househo commune househo (m2) lds (m2) lds Agricultural land 29,442 29,442 114 0 0 Residential land 4,961 3,974 66 986 13 Area of Others permanently (transportation, acquired 542 294 249 0 irrigation, land (m 2 ) cemetery) Total 34,945 1,235 Area of Agricultural land 55,512 30 0 temporarily Residential land 32 2 0 acquired Total 55,544 land (m 2 ) 6. The affected assets: - The area of affected house and factory: 298,695 m2 - The number of affected trees: 12,444 trees - The affected tombs: 25 units 7

II. OBJECTIVES, METHODS AND STEPS OF POST RESETTLEMENT EVALUATION 2.1 Implementation time for post resettlement evaluation: 7. From 4 14 October 2016, the EMC carried out a site survey for Doan Thuong pump station Subproject in Doan Thuong and Toan Thang communes, Gia Loc district, Hai Duong province to collect data for the post resettlement evaluation. 2.2. Objectives of the post resettlement evaluation 8. Although the subproject applied various measures to mitigate adverse impacts of the subproject, certain temporary and permanent impacts on the social and environmental environment were not avoidable in the subproject location. The objectives of this monitoring are to provide the post resettlement evaluation report with: (i) (ii) (iii) (iv) (v) Achievement of the resettlement objectives; Changes in living standards and livelihoods; Restoration and/or improvement of socio-economic conditions of AHs; Effectiveness and sustainability of compensation and allowance packages; Recommendations and lessons learnt. 2.3. Scope of works 9. In the final site survey and monitoring, the EMC reviewed all activities related to the resettlement implementation process in the subproject, the compliance with the requirements in the Project Resettlement Framework (RF) and the updated Resettlement Plan of the Subproject (urp), including: a. Identifying any difference between the policy requirements stated in the urp and the actual implementation of the resettlement policy; b. Updating, concluding the land acquisition and resettlement of the subproject; c. Checking if any land acquisition related issue raised during the construction process; d. Reviewing and consolidating the process of issuance of certificate of land-use rights to AHs in the subproject as well as the livelihood restoration when they were acquired with the land; e. Assessing the satisfaction of AHs in the land acquisition, resettlement and compensation carried out by the Subproject; 8

f. Monitoring at site. In the post-resettlement monitoring for Doan Thuong pump station subproject in Doan Thuong and Toan Thang communes, Gia Loc district, the EMC carried out a survey to 100% of the total severely AHs (equivalent to 58 households) and 20% of the lightly AHs (equivalent to 56 households) and 10 control households (non-affected households). The total surveyed households are 124; g. Evaluating the grievance address process; h. Making recommendations/solutions on the resettlement implementation. 2.4. Monitoring indicators 10. The monitoring indicators that the EMC carried out are: i. Public consultation and awareness on the resettlement policies and entitlements of AHs; ii. iii. iv. Coordination between the resettlement activities with the construction progress; Land acquisition and land use right transfer; Responsiveness to AHs in terms of the provision and urp implementation; v. Grievance redress (documentation, process, explanation and response to AHs); vi. vii. viii. AH s capacity to the rehabilitation and livelihood and living standards, special attention to vulnerable AHs and severe AHs; Impacts caused by land acquisition during the construction; Participation of AHs in RP preparation, updating and implementation. 2.5. Methodology 11. Various methods of information collection were applied in this Report such as preliminary information and secondary information; qualitative and quantitative information. In the principle of monitoring and evaluation, some criteria would be considered and analyzed carefully such as efficiency, impacts, compliance and sustainability then compared the actual implementation with the plan proposed in the RP. The Consultant conducted in-depth interviews and interviewed by questionnaires with some households benefited from the project in order to gather information to assess the effectiveness of the project, which is collected at site as the main base for the Consultant s completion of this final report. The information collected from the site is the main source for the EMC in completing this review report. Finally, the EMC would make recommendations and lessons learnt for the Subproject. 9

12. The EMC applied both quantitative and qualitative methods for monitoring and evaluation. In addition, the EMC applied the observation and desk-review methods during the monitoring. In order to comply with this principle, the EMC used, but not limit to, the following sources of information and methods of information collection as follows. a. Sources of information: 13. There are two types of information to be collected: primary information and secondary information. The secondary information was collected from existing reports, project documents, socioeconomic development plan of the local government etc. The primary information was collected from the site survey, group discussion, deepinterview etc. The sources of information below was accessed to by the EMC: The Central Project Office (CPO), Subproject Management Unit (PPMU); socioeconomic reports provided by the local government in the subproject area; District/Provincial land acquisition, resettlement and compensation committee; Commune People s Committee; AHs. 14. In addition, the data and information was collected from the community meetings carried out by the PPMU and local government or direct-interviews with PPMU staff. These meetings were to discuss about the RP implementation, the pending issues as well as find out solutions to the current problems. Data collection methods Desk review 15. Review documents provided by the CPO and the PPMU such as the Subproject progress reports, the approved RP, the subproject s detailed design, and other related documents. 16. Review the land acquisition, resettlement and compensation plan, grievance redress collected from the PPMU, DLARC, CPC, etc. in order to identify any pending problems related to the land acquisition, resettlement and compensation in the subproject. 17. Review other documents collected from local functional administration agencies and reports prepared by the Project Consultant, etc. to update the status as well as the outcomes of the urp implementation. 10

18. Desk reviewing provided basic information on the project and what affects the subproject progress, pending issues (if any). In addition, this method helped collect statistic data in the subproject area. Based on the outputs obtained in this method, the EMC would prepare appropriate monitoring tools such as questionnaires, guidelines for group discussion and in-depth interview, etc. 19. Data and information was collected from the CPO/PMO, PPMU, DARC, CPC, etc. The data collected were analyzed and filed as basic information for preparing the post-resettlement evaluation report. Quantitative method 20. Group discussion, in-depth interview and public consultation: The EMC obtained information from various stakeholders by doing these activities. The group discussion was carried out with the PPMU to find out advantages, difficulties and solutions in the implementation process. Besides the group discussion was applied with the representatives of local government, units and AHs as well as non-affected households in order to evaluate thee aspects related to the entitlements of AHs. The group discussion with vulnerable groups included women (were not supported), poor households, households entitled to social policies, and old people (without any family members or relatives) in order to obtain their feedback on the subjects related to the participation of the community, resettlement and gender policies. It was encouraged women to participate in the consultation, group discussions and data collection. 21. The group discussion and public consultation were carried out in the subproject communes. 7 group discussions were carried out in the final monitoring mission. The number of households participated in the public consultation were 7-9 Ahs/ group. The contents of the public consultation focused on the effectiveness of the RP implementation. 22. In the last monitoring mission to this Subproject, in order to obtain the representativeness of the samples taken in percentage (at least 50 households), the EMC carried out the survey to 100% of severely AHs or equal to 58 households and 20% of the lightly AHs or equal to 56 households and 10 control households (non-effected households). The total surveyed households in the subproject area was 124. Quantitative method 23. Questionnaire-based survey: In the monitoring process, this method was used as a key tool in evaluating the contents related to the land acquisition and resettlement, gender/ethnic minorities. In the final monitoring and evaluation mission, the EMC surveyed 124 AH questionnaires. 11

24. The questionnaires to households in the final monitoring and evaluation was designed to collect the household information, aiming at (i) interviewing 114 AHs who had received the compensation, (ii) reviewing documents and records of AHs. For Doan Thuong pump station subproject, the EMC undertook 124 questionnaires (equal to 114 AHs and 10 control households). 25. The questionnaire-based survey and consultation with households had to indicate the actual conditions of households who had received the compensation, to (1) collect baseline information of AHs such as demographic characteristics, education, income and expenditure, living conditions, production condition; (2) identify potential impacts of the subproject on their life, income and living conditions; and (3) evaluate the needs on livelihood, income restoration and satisfaction of AHs. Observation method 26. The observation method was used to complement the above information collection methods. The EMC applied this method to explore more about the actual living conditions of people and on-construction works at site, etc. Thus, they would adjust if any additional information collected from the secondary information collection or questionnaire or group discussion methods. Analyzing and reporting 27. All information collected from the questionnaires and other sources was analyzed in the monitoring report. The information collected under the contract was analyzed and processed by various methods. The outputs of questionnaires were coded and processed by Window-applied SPSS. 28. The EMC stored the processed data in a folder that would be used for future assessment. The ownership of data belongs to the CPO and would be transferred to the CPO when the EMC contract finishes. 29. The draft report and the results of the survey would be submitted to the CPO and the ADB for review and comment. III. SURVEY RESULTS AND RP IMPLEMENTATION EVALUATION 3.1 Summary of subproject impacts and RP implementation in the subproject 30. The construction of Doan Thuong pump station subproject affected 340 households (HHs), of which 79 households were affected in terms of resident land; 114 households were affected in terms of agricultural land, crop land and water surface for cultivating aquatic products; 16 households were temporarily affected during the construction (it was expected to last for 2 years); 65 households were affected in terms 12

of assets, trees and crops on the land managed by the commune people s committee. There are 9 households that have to relocate. (Note: 1 household could be affected in terms of 2-3 types). 31. Impact on land: Doan Toan Numbe Numbe Thuong Thang r of r of Type of land Area commun commun househo househo e e lds lds (m2) (m2) Agricultural 29,442 114 0 0 29,442 land Area of permanently acquired land (m 2 ) Area of temporarily acquired land (m 2 ) Resident 3,974 66 986 13 4,961 land Others (transportatio n, irrigation, 542 294 249 0 cemetery) Total 34,945 1,235 Agricultural 30 0 55,512 land Resident 2 0 32 land Total 55,544 32. The affected assets: - The area of affected house and factory: 298,695 m2 - The number of affected trees: 12,444 trees - The affected tombs: 25 units 3.2. Surveyed socioeconomic information 3.2.1. Household information 33. The construction of Doan Thuong pump station subproject caused impacts on 340 households in Doan Thuong and Toan Thang communes, of which there are 58 severely AHs of which 7 households had to remove, and 282 slightly households. To ensure the representative of the sample by % (at least 50 households), the Consultant conducted a survey of 100% of the severely affected households (58 households), 20% 13

of the lightly affected households (56 households) and 10 control households (unaffected households). The total sample survey of the Subproject includes 124 households. In total 124 surveyed households, there are 483 inhabitants (household members) currently living together. In general, the average number of household members in the households is about 3.9 persons/household. Gender of householders 34. Among the surveyed households in the two communes of Doan Thuong Subproject, the male householders account for 81.5% while the female householders account for 18.5%. The number and gender ratio of the householders are shown in the following chart. Chart 1: Gender of householders Gender of householders 18.5% Male Female 81.5% Age of householders: 35. Among the surveyed households, the householders at the age group of 56 to 65 years old account for the majority with 34.7%, and then comes the group of over 46 to 55 years old with 28.9%. The group at 25-35 years old accounts for the lowest with 4% of the surveyed households. Chart 2: Age of householders 14

60.0% 50.0% 50.0% 40.0% 30.0% 20.0% 16.7% 35.1% 29.8% 30.0% 20.0% 14.9% Affected HHs Unaffected HHs 10.0% 0.0% 3.5% 0.0% From 25-35 From 36-45 From 46-55 From 56-65 0.0% >65 Thus, among the surveyed households, the majority of the householders are in the working age. The general situation of Doan Thuong and Toan Thang communes is also similar to the general current situation of many rural areas where there are only old people living. The youth at the age group of 25-35 years old go out of their villages for studying and staying in big cities for job opportunities and they don t want to come back their villages. Only their grandparents and parents live in their hometown. Due to the feature that the main job of rural household is agricultural production; therefore, the people at the age group of 56-65 years old are still the major labor force of the households. Education: The surveyed results on education of householders show that the majority of householders in both AHs and non-affected households graduated from secondary schools with 72.6% in both affected and non-affected households, of which in the affected householders it is 71.9% and the non-affected households it is 80%. The percentage of householders graduating from high schools or higher education is very small, in which those graduating from colleges is only 0.8%, from high schools is 9.7% and from primary schools is 16.9%. The below is the chart showing the education of the householders in the two groups of AHs and non-ahs. Chart 3: Education of householders 15

80.0% 71.9% 80.0% 70.0% 60.0% 50.0% 40.0% Affected HHs 30.0% 20.0% 10.0% 0.0% 20.0% 16.7% Priary Junior secondary 10.5% 0.0% 0.9% 0.0% Senior secondary Vocational - college Unaffected HHs Occupation: 36. The majority of the surveyed householders live on agriculture with 75.8%, then 12.9% are business. The retired householders in Doan Thuong subproject account for a very small proportion, 3.2%. The householders who are civil officers account for 4% and the householders having jobs such as hire-labor account for 4%. Among the group of non-ahs, due to the small number of surveyed households, the householders working in agriculture sector are 80%, the remaining (20%) belongs to those who do business. In the non-ahs group there are neither retired householders nor those work as hire-labor: Table 3: Occupation of householders: Types of affected households Occupation of householders Nonaffected Total AHs households Civil officers N 5 0 5 % 4.4% 0.0% 4.0% Business N 14 2 16 % 12.3% 20.0% 12.9% Agriculture N 86 8 94 % 75.4% 80.0% 75.8% Retired N 4 0 4 % 3.5% 0.0% 3.2% Hire-labor N 5 0 5 % 4.4% 0.0% 4.0% Total N 114 10 124 16

% 100.0% 100.0% 100.0% 37. Similar to other communes in Gia Loc district, the traditional sector in Toan Thang and Doan Thuong communes is agricultural production with large area of crop land and experienced farmers who are brave to apply advanced technology, quickly capture the market s requirements, continuously renew crop seeds and trees having high economic values and requiring high technique such as celery, leeks, high-quality watermelon, kohlrabi varieties, heat or cold tolerating cabbage which were put into production by farmers. Gia Loc district also established an intensive crop area in which Doan Thuong and Toan Thang communes are part of this area. Demography and labor 38. The average demographical number in the survey in each household in Doan Thuong subproject is 3.9 people. The surveyed data show that households with 1-2 person(s) account for a small proportion (13.7%) compared to the other household groups. There is an increasing trend of the model of nuclear family or two-generation family (often having 3-4 family members). In Doan Thuong subproject this model accounts for 44.8% of the households. The details are shown in the table below. Table 4: Demography in surveyed households Number of people living in the same Types of affected Total household Ahs Non-Ahs N 7 0 7 1 person % 6.1% 0.0% 5.6% N 9 1 10 2 people % 7.9% 10.0% 8.1% N 15 1 16 3 people % 13.2% 10.0% 12.9% N 47 5 52 4 people % 41.2% 50.0% 41.9% N 28 3 31 5 people % 24.6% 30.0% 25.0% N 8 0 8 6 people % 7.0% 0.0% 6.5% N 114 10 124 Total % 100.0% 100.0% 100.0% 39. Nowadays, in the rural families, the model of household with many generations living in one roof no longer exists, but one roof has only one household living. On 17

average, each household has 2.48 people having income from working, in which the number of households having 1-2 working people accounts for 38.7%, then comes those having 3 or 4 working people with 62.9%. For households, the number of workers earning for living is 0 people, which mostly have 1 to 2 members, the out of working age old people or weak people, so they can not be able to work for income. These people live on salary, pension or cash assistance from their children and relatives. Because they can not work, the land acquisition of the project does not affect their lives. The details are shown in the below table. Table 5: Labor in surveyed households Number of working people in the surveyed Types of affected Total households AHs Non-Ahs N 8 8 0 person % 7.0 0.0 6.5 N 13 2 15 1 person % 11.4 20.0 12.1 N 29 4 33 2 people % 25.4 40.0 26.6 N 42 3 45 3 people % 36.8 30.0 36.3 N 22 1 23 4 people % 19.3 10.0 18.5 N 114 10 124 Total % 100 100 100 Chart 4: Number of working people in the surveyed households No. of person having income in HHs 40 35 30 25 20 26.6 36.3 18.5 15 10 5 6.5 12.1 0 0 person 01 person 02 people 03 people 04 people 18

3.2.2. Living conditions of surveyed households Conveninece/Assets of households 40. Among the facilities surveyed by the EMC, TVs, mobile phones and DVDs are the most popular in the households with the percentage of 97.6%, 92.7% and 91.9%, respectively. Next are other facilities such as fridges (88.7%), motobikes (84.7%), water heaters (79%). The facilities that were rarely owned by households include cars, agricultural vehicles and farm machines as they are expensive which the household cannot afford and they are used for agricultural production and business, so only those who can afford and have demand invested in such facilities. In addition, the facilities such as computers, ACs are those that have not been used popularly. The percentage of households using ACs is 21.8% while using computers is 21%. This proves that the society is moderner and moderner, the living conditions of local people become better with many modern and expensive facilities. Purchasing fridges, ACs for daily life is no longer so difficult for the rural households in general and local people in Doan Thuong and Toan Thang in particular. This has great contribution to improving the living quality of local people. The below table shows the percentage of facilities used in household in Doan Thuong subproject: Chart 1: Current assets of households 120.00% 100.00% 80.00% 60.00% 40.00% 20.00% Affected HHs Unaffected HHs 0.00% Types of houses 41. As observed by the surveyors, houses were constructed firmly and permanently. One-storey and two-storey houses are mainly concrete roofed houses with brick walls 19

and tiled floors. For four-level houses, the households also invest in tiled floors, brick walls, tiled roofs and many households invest in hygienic facilities independent from the houses. Among the AHs in Doan Thuong subproject, there are no households roofing their houses with straws or leaves. Among the various types of houses, twostorey houses account for the large proportion with 53.2%, then comes four-level houses with 24.2%, one-storey house with 19.4%. The number of households with three-storey houses onwards accounts for a very small proportion, only 3.2%. The details are below. Chart 6: Types of houses Types of toilets 3.2% 53.2% 24.2% 19.4% Four level houses One storey houses Two storey houses > 2 storey houses Water sources and water quality Chart 7: Water source of households 120.0% 100.0% 100.0% 80.0% 60.0% 40.0% 37.5% 62.5% 35.4% Good Normal 20.0% 0.0% 12.4% Rainwater Well water Running water 0 20

42. In Doan Thuong and Toan Thang communes, people mainly use clean water supplied by Hai Duong water treatment plant. However as people have to pay for clean water, certain households use clean water for drinking and eating purposes and for other purposes such as bathing, washing clothes, they use storm water and water from drilled wells. Especially, some households say that storm water used for drinking is sweeter than treated water, so they still use storm water for drinking and eating. Once being asked about the water source quality that they are using, 100% of the surveyed people stated that the treated water quality is good, 35.4% of the surveyed people stated that the groundwater quality is good and 62.5% of the surveyed people stated that storm water quality is normal. Hygiene facilities 43. Similar to the other rural areas, the majority of the local people used septic and semi-septic toilets. In Doan Thuong it is 88.7%. The number of households using hygienic 2-chamber toilets is 10.5% and unhygienic one- or two-chamber toilets are 0.8% only. Chart 8: Types of household hygienic facilities Types of toilets 0.8% 10.5% Septic tank/ Semi-septic tank Unhygienic 2-chamber toilets 88.7% Hygienic 2-chamber toilets 3.2.3. Income and Expenses 44. According to the data provided by Toan Thang commune people s committee, Toan Thang commune has got 1,800 households with 7,900 persons. The income per capita is more than 20 million VND. The income per capita of Doan Thuong commune is approximately 23 million VND. The income level is much higher than that of in 2011, before the project implementation (in 2011 Toan Thang Commune is 15.58 million VND/person/year and Doan Thuong is 14.5 million VND/person /year). 21

Table 6: Income and poverty rate before and after the project Commune Averaged income per Poverty rate capital Doan Thuong commune Before the project 14,500,000 5.4 After the project 23,000,000 3.2 Toan Thang commune Before the project 15,500,000 4.7 After the project 20,000,000 3.4 45. The local people in the two communes live on agriculture with the main occupations are farming and crop planting. In the two communes, there is no manufacturing factory, but some neighboring communes and Hai Duong city have manufacturing factories which have attracted a small number of labor force from Doan Thuong and Toan Thang communes to work as workers there. 46. The survey from 124 households revealed that the average income of AHs (8.7 million VND/HH/month) is a bit higher than the non-ahs (8.5 million VND/HH/month). However, when considering the income/person/hh of the two groups, there is a negligible difference with around 2.1 million VND/person/month. Table 7: Sources of income before and after the project implementation Before project After project Main sources of implementation implementation income N % N % Agricultural production 98 86.2 86 75.5 Salary 5 4.0 7 6.0 Subsidize 1 0.8 2 1.6 Extra works 5 5.5 5 4.0 Income from small businesses 5 5.6 15 12.9 47. According to the opinion of the surveyed people in both AHs and non-ahs, in general, the households expenses account for a large part of their incomes. The comparison between expenses and incomes shows that each month one household could save about 1 million VND. However, the issue related to expenses and incomes in the households is sensitive and the surveyed people were shy to share or share inadequately. Thus, the data on saving of the households is only relative, but not completely exact. 22

Table 2: Income and expenses of the households Types Number of people/hh Expenses/ household/month Incomes /HH/month Income /expense ratio Expenses /person/month Incomes /person/month AHs Non- AHs Total Mean 3.9 7,788,000 8,752,000 89,0 1,990,655 2,237,058 N 114 114 114 446 446 Mean 4 7,735,000 8,513,000 90,9 1,933,750 2,128,250 N 10 10 10 40 40 Mean 3.9 7,846,000 8,816,000 89,0 2,001,860 2,249,350 N 124 124 124 486 486 48. According to the surveyed data, the average monthly expenses of each household are 7.8 million VND/HH/month. Each month, to meet the general living conditions, households must use various types of products, means or services to meet their needs such as food, foodstuff, housing, clothing, travel modes, education, healthcare, recreation and entertainment, and etc. The household s spending is divided into two groups: spending on eating and drinking (food, foodstuff, eating, drinking, smoking, etc); spending on other things (clothing, housing, electricity, healthcare, education, entertainment, etc). In which the most expense usually is of spending on food and foodstuff, then spending on children s education, spending on production only takes the 3 rd largest portion in the spending structure of households. 49. The surveyed households say that nowadays, the household s expenses are more diverse. Besides the spending on eating and drinking which was the main expense in the past, there are some additional big spending such as spending on production (as crop planting such as purchasing trees, seeds, fertilizer need a lot of money), spending on their children s education, purchasing household s equipment, repairing and constructing houses, spending on lights, mobile phone, transportation, etc. Almost all the products serving for living and production must be purchased as the households could only produce food and some vegetables. 50. The survey indicated that the spending structure among the households is different. Those having children studying have to spend a large amount of money on their children s study and daily life. However, in the spending structure, the spending on eating and drinking still accounts for a considerable proportion of the households. 51. The survey results show that there is not much difference in incomes and expenses between the AHs and non-ahs. It shows that the project did not affect too much their life. The living conditions of the local people before and after the project did 23

not have much changes, and if there is some changes, they are very positive ones such as changes in living facilities (using more mobile phones and motorbikes compared to that in the past, etc); the new living facilities were popular such as air conditioners, computers. Types of houses and hygienic facilities and other works of the households were improved, which means that they are more beautiful and modern compared to those in the past). The daily life and production activities of the AHs happened as normal. The households supported the project and had no queries or complaints. 3.3. Evaluation on Effectiveness of RP Implementation 52. Generally, people living in the subproject area fully support the subproject implementation. The local people as well as the local authorities are aware of the benefits the subproject has brought in and are pleased with the project outcomes. 3.3.1 Organization for RP Implementation 53. The land acquisition, resettlement and compensation were carried out by the PPMU in cooperation with Gia Loc Board of Land acquisition, resettlement and compensation (DLARC). Gia Loc District People s committee also set up a working team that helped Gia Loc DARC in carrying out the tasks of land acquisition and resettlement. 54. Most of DLARC staff and members had experienced in implementing the tasks of land acquisition, resettlement and compensation in projects funded by the government so that the land acquisition, resettlement and compensation were carried out quite smoothly in compliance with the Government regulations and ADB policy. The grievance redress to AHs questions and complaints was quickly and in right procedures. Conclusion: DLARC capacity and the organization for RP implementation meet the requirements on implementing the land acquisition, resettlement and compensation of the subproject. 3.3.2. Information Disclosure 55. It is true that the disclosure of the project information is a very important step in the process of land acquisition, resettlement and compensation. The project information, brief of proposed benefits and impacts, entitlements to AHs would be disclosed properly to people would have positive affects on the awareness of the subproject area. 56. Understanding the importance of this step, the PPMU coordinated closely with the local government in the subproject area to carry out systematically and fully the 24

procedures of the subproject information disclosure as it was planned and proposed in RP. When the project was started, PPMU coordinated with Gia Loc DLARC and carried out the plan to disseminate the project information to AHs, such as meeting with AHs to inform and consult them the decision of land acquisition, DMS plan, distributing declaration slips, informing schedule of DMS to every AH. 57. The information disclosure was regulated by the PPMU and the DLARC. The information disseminated to AHs included: scope of the subproject and project, project and subproject benefits, policy on land acquisition, resettlement and compensation, mechanism for grievance redress, etc. 58. When asked about the project information disclosure, the AHs said that the project information disclosure sources through 3 channels: mainly from the local authorities (100%), project staff (99.1%), broadcasting station of the commune (90.4%), community meetings in the village (72.8%). In addition, some people stated that they also knew the project information through the news boards and leaflets. 59. The surveyed indicated that 100% of AHs had participated in the public meetings, public consultations, known and informed of the project policies and received responses to their questions. 60. 100% of the AHs knew the project policies and their entitlements. Therefore, 100% of them answered that they had received the compensation for land, trees, and crops; 100% of them had received the compensation/support for their acquired land. The resettled households moved to the resettlement area. All households who had to be removed satisfied the transportation and environmental conditions, etc in the new place. The compensation and allowance payment was carried out publicly and transparently. The compensation was paid before the project implementation; no households suffered missed measuring and counting. My family had to move and resettle in a new place, but we completely satisfy with our life after resettlement. Before the construction of pump station, we had received the compensation publicly at the commune people s committee. I used that money to build a new house, run taxi-motorbike so that my husband can use the motorbike to earn money. The remaining amount of money is saved for our children s study. Our family really satisfied with the compensation price offered by the project and have no queries (in-depth interview Female AP). 25

Chart 9: Project inforation disclosure sources Project inforation disclosure sources 120 100 90.4 100 99.1 80 72.8 60 40 20 11.4 5.3 0 Leaflets New boards Radio station Local officials Project officials Village meetings 3.3.3. Detailed Measurement Survey (DMS) 61. The Project for Irrigation management improvement and irrigation system rehabilitation did not affect much to land and assets. In case of the Subproject for construction of Doan Thuong pump station, the DMS was carried out in close cooperation between the DLARC, the PPMU, local government and AHs. 62. In DMS process, the DMS committee comprised of representatives of DLARC, PPMU, CPC, village headers, representatives AHs and representatives of AH on DMS. DMS committee reviewed, checked the declaration with actual survey assets and counted and corrected assets to be affected on site, and the record of assets to be affected were signed by all DMS participants. As assessed by the AHs, the DMS committee had done quite well their job. 63. It is considered that the participation of AHs in the DMS process, project information disclosure, etc. was quite good. 100% of surveyed AHs said they were informed in advance about the DMS schedule and participated with the DMS staff, counted their assets, checked and signed on DMS record. 88 % of the surveyed households said that they were allowed to keep one compensation calculation sheet; the remaining AHs said they did not remember nor know because it was so long ago since the compensation was paid. 100% of the interviewed AHs said they were satisfied with the compensation and support from the project. And until now, there is no claim from the AHs. Up to now, we have not had any queries or claims related to the project. When the project conducted the measurement, we were invited to participate, signed on the records and none of the AHs like my household was missed counting and measuring. Therefore, how cannot we satisfy with the project (In-depth interview, Male AP) 26

64. Conclusion: According to the surveyed AHs, their representatives participated in the DMS process, measured assets affected. After the DMS was completed, all AHs were received the DMS records for checking. Then, all AHs signed on the DMS records to verify the DMS results and sent to DLARC. 3.3.4. Compensation plan 65. The legal framework for implementing the land acquisition, resettlement and compensation in the Project are the Project Resettlement Framework (RF) and updated Resettlement Plan that were approved by ADB and the Government. The RF and urp were formulated on the basis of legal documents of the Government of Vietnam and of Hai Duong province on land management and administration, land acquisition, compensation and support to AHs of whom the land is acquired for the public interests, and other relevant policies of ADB on involuntary resettlement. 66. The Resettlement plan of this Subproject was prepared based on the Project Resettlement Framework and the Inventory of loss in 2011. During the project implementation, the Resettlement Plan was updated by PPMU, with the assistance of the Resettlement Consultant, in July 2012 to incorporate the DMS and updated the compensation unit prices as required by the RF. The Updated RP was approved by ADB provided basis for compensation and support/allowances to AHs in the subproject with a total amount of VND 35,800,815,000. 67. In the periodical monitoring, EMC has coordinated with the local authorities in the Subproject area and the representatives of AHs to carry out site survey to collect information and facts at site. Comparing the market prices and the unit prices applied for compensating AHs in the subproject indicated that the compensation unit prices for land, crops and trees were equal to the compensation unit prices and the unit prices applied in RP and also were responsive to ADB policies. The compensation plan was prepared by Gia Loc DLARC and posted at Doan Thuong CPC offices in 20 days as specified. Responding to the questions in the interview, AHs said they did not have any complaint about the RP implementation. 68. By the site visit in the post-resettlement monitoring and evaluation mission for preparing the final report, there were neither additional impacts nor land acquisition required in the Subproject, so no additional compensation plan would be needed. 100% of the surveyed households indicated that they agreed and were satisfied with the unit prices for compensation and support delivered by the Subproject. 27

Lessons learnt 69. The construction of Doan Thuong pump station subproject complied with the preparation and updating procedures of the land acquisition, compensation for resettlement, allowance and compensation policies for the affected people. This facilitated the compensation implemented quickly and effectively, created the consent and satisfaction of the local residents in the land clearance, compensation, allowances for the subproject implementation. 3.3.5. Payment and use of compensation and allowances of AHs 70. By the final site survey for the post-resettlement monitoring mission, the payment of compensation and allowances for households affected by the construction of Doan Thuong pump station was completed long ago (September 2014) with a total amount of VND 35,800,815,000. 71. The payment was made by District State Treasury to AHs at the CPC office. AHs were informed of the payment 4-7 days in advance and the compensation payment were done before the construction started 72. In the final monitoring and evaluation, the surveyed AHs indicated that they were informed of the time of payment, received the payment and signed to confirm on paper. The payment procedures were carried out smoothly and conveniently to AHs. PPMU and DLARC coordinated with CPC to deliver AHs entitlement in their place. 73. The AHs had spent the compensation and allowances in different purposes depending on their demands. Most of the AHs saved it (46.5%) and spent on children s education is 42.1%, 29.8% is building/repairing houses, 1.8% is purchasing land. In addition, some used the compensation for equipping home appliance, or doing business. The details are below: Chart 10: Use of compensation Use of compensation and support Children's education 42.1 Savings 46.5 Doing business 10.5 Home appliances 37.4 Buy land 1.8 Build/ repair houses 29.8 0 10 20 30 40 50 28

74. Conclusion: The compensation payment was carried out publicly and transparently. AHs received all the compensation and allowances entitled, kept a receipt and had no complaint. 3.3.6. Resettlement program for relocation AHs 75. For the Ahs, they had received the compensation and allowances as specified. Those who had to relocate completed the construction of their new houses, moved to the new houses and settled down. Most of the households receiving the compensation from the project allocated the compensation to spend for the necessary expenses of their households. For those severely affected in terms of agricultural land said that they did not get any difficulties in their life «I received 1.5 billion VND of the compensation. I lost both residential land and agricultural lands. I have a lot of land, so the lost land there did not affect us. I divided the compensation for 4 children; then they built house or repaired house or invested in their job. Before I was young, I could do agricultural jobs, but now I am old, I use my motobike to earn money» (In-depth interview - Male AP Toan Thang commune) 3.3.7. Grievance Redress 76. In the regular monitoring missions, the EMC mentioned in detailed questions or complaints of people, they all were solved up satisfactorily. By the post-resettlement monitoring mission, there were no complaints received in the subproject area. 77. The grievance redress was carried out in line with the grievance redress prescribed in the Subproject RP approved. 3.3.8. Income Restoration Program 78. It was noted in the final monitoring mission that the Subproject had completed well the compensation payment to AHs in compliance with the resettlement policies presented in RP. 79. In the Subproject for construction of Doan Thuong pump station, there is no requirement on livelihood restoration, and this was integrated into the occupational training and household s economic development program in cooperation with the DOLISA and DARD. Up to now, there are no severely AHs registering for participation. During the consultation with the severely AHs, many households did not want to participate because (i) the household members are mainly the elder; (ii) they were afraid that after completing the occupational training program, they would not have money to pursue that occupation, (iii) the housing area of the households was quite small, so it is impossible to raise animals, planting trees or crops with large scale; (iv) the family life was stable, (v) they were afraid of studying far from their home, 29

which costs money in terms of transportation, living expenses, (vi) their children are in working age and are working in other places, etc. In general, the training program is still being conducted by PPMU and the local authorities would continue support the severely AHs if they have demands for training and livelihood restoration. 80. During the consultation with the severely AHs on the occupational training, the households usually did not have demands for occupational training. For them, the current life of their families became stable. The initial disturbs no longer exist. 3.3.9. Issuance of certificate for land-use rights 81. For the households were affected in terms of resident land, the district/commune authorities facilitated those having demand for issuing new land use certificate. If the households prepared the valid documents as required, issuing the certificate was done as regulated. It was noted in the final monitoring mission for the households which lost part of land (about 21 households). For affected households which are relating to agricultural land, the certification of land use rights shall be implemented according to the commune plan (after the completion of the land restructuration program). 3.3.10. Assessment on Satisfaction of AHs on RP implementation 82. HHs who were affected by the construction of the Subproject have received all the compensation and allowances entitled and satisfied with the resettlement policy executed in the project, including (i) information disclosure; (ii) information of DMS schedule; (iii) unit prices for compensation and allowances, and (iv) grievance redress mechanism 83. The surveyed households are all satisfied with the compensation, allowances and supports that were delivered to them, have no complaint during the subproject implementation process. 84. With the question on assessment of the project impacts, the surveyed people appreciated the benefits that were brought about by the project. 91.9% of the surveyed people indicated that the project brought about the better living environment and facilitated the irrigation of the local people. 42.1% of the surveyed said that the project would increase the income of the local residents in the coming time. The satisfaction of the local people with the project Up to now, the pump station was put into operation for a period of time and initially offered the benefits for the farmers. The irrigation is much better than before. The environment surrounding the pump station is also improved, cleaner and more beautiful as in the past the access road is a very small one always flooded, but now, it 30

was widened and paved with stones. Thanks to this our agricultural productivity will increase and our income will be improved as well (In-depth interview, Male AP). 85. The AHs assessed that the living conditions of their families were better compared to the before-project (65.7%). 34.3% of the households said that their lives had no changes and none of the households said that their lives were more difficult. With the question of What are the difficulties of our family now?, 85.2% of the AHs said that their current lives had no difficulties. Besides 17.5% of households indicated that their lives had difficulty due to lacking capital for production. These households are poor ones, so lacking money for production is understandable. In addition, 9.6% of the households lacked main labor source as their families had only the elder. 100% of the surveyed AHs said that they did not lack food for eating. Chart 11: Difficulties of Ahs Difficulties of AHs 100.0 85.2 80.0 60.0 40.0 20.0 9.8 17.5 0.0 No difficulty Lack of breadwinner Lack of fund for business 3.3.11. Difficulties that local government faced in compensation and site clearance. 86. In the RP implementation process, the PPMU and local government encountered certain difficulties that affected the RP implementation progress a bit as well as the support to the life of AHs: the land management system had not yet completed, some AHs lacked to necessary documents so it took quite a long time to check and verify the facts and it might also result in certain questions from AHs. 87. However, with the close coordination and good cooperation of the project stakeholders, the land acquisition, resettlement and compensation in the subproject had implemented and completed in line with the schedule and in compliance with the RP. 31

IV. CONCLUSION AND LESSONS LEARNT 4.1. Conclusion 88. As it is noted in the final monitoring mission, the land acquisition, resettlement and compensation in the subproject was completed, and AHs had resettled the life. During the construction process, no additional impacts related to land acquisition had incurred. The project was completed and brought into operation in 2015 and it was working well. 89. The PPMU and the DLARC carried out the land acquisition, resettlement and compensation in compliance with the procedures and requirements specified in the RP and also of the regulations of the Government and of the Province. The information disclosure, DMS, compensation payment, etc. were participated and observed by the AH representatives and other related agencies. The queries and complaints of AHs raised in the inventory of loss, DMS and RP preparation were solved up by the PPMU, the DLARC and the competent agencies timely. 90. The internal monitoring was adequately and regularly carried out by the PPMU. The internal monitoring was documented with sufficient information and reflected the RP implementation progress as well as problems solved. The data on land acquisition, resettlement and compensation was kept at DLARC and PPMU in hard copy and electronic copy for management and reporting purpose. In such cooperation, the land acquisition, resettlement and compensation in the Subproject was carried out rightly, objectively and smoothly. 91. The PPMU, Gia Loc DLARC, and Doan Thuong and Toan Thang CPCs have cooperated and well carried out the land acquisition, resettlement and compensation process for the construction of Doan Thuong pump station. The people living in the subproject area all support the subproject. The livelihood and living conditions of the AHs have been stable and developed in the common trend of the people in the commune. 4.2. Lessons learnt 92. The compliance with the procedures, process and resettlement policy of the project as well as the timely allocation of budget for compensation and allowances to AHs from the central budget facilitates the quick and good performance of the land acquisition, entitlement delivery to AHs, so as facilitates the construction of the subproject to be carried out in line with the schedule. 93. The DMS on assets to be affected is an activity that acquires high accuracy in the land acquisition process. The DMS information is the baseline data for calculating the 32

compensation and allowance for individual AHs. Therefore, any mis-measurement in DMS process would make the calculation on compensation and allowance wrong, and this in turn would result in complaining from AHs in future. The fact proves that the better DMS process is the faster and better progress of the land acquisition and compensation will be. 94. The information disclosure, grievance redress mechanism for AHs is an indispensable step in the project implementation process. Providing sufficient information of the project as well as the entitlements of AHs in the land acquisition, resettlement and compensation as well as the grievance redress mechanism would facilitate households more positively and actively in participating in the project implementation process. 33

APPENDIX Appendix 1: Summary of Impacts and Compensation delivered in the Subproject AHs Land area acquired (m 2 ) Entitlements delivered (1000 VND) Total AHs Relocat ion AHs AHs losing >10% of agricultur al land Vulnerabl e AHs Permanent ly acquired Tempor arily acquired Total Delivered 340 7 51 88 34,945 55.544 35,800,815 35,800,815 34

Appendix 2: Form of socio-economic survey Form of Socio-economic Survey On-site Survey Code Types of Affection: 1 < 10%, others 2 >10% 3 Proof : The Strengthening Water Management and Irrigation Systems Rehabilitation Project is funded by ADB and French Development Organization and approved by the Government in the Decision No. 2272/TTg HTQT dated 18/11/2009. This project is effective on 07/09/2011 and closed on 31/12/2016. It is implemented in three provinces: Bac Ninh, Hai Duong and Hung Yen, in Hong River s Delta. Purpose of the survey: to determine the socio-economic conditions of AHs and capacity to recover their living conditions before and after the resettlement. We are appreciated for your participation. IDENTIFICATION Date: Village: Commune: District: Province: Surveyor: I. GENERAL INFORMATION OF THE HOUSEHOLD 1. Name of the respondent:... Age:... Gender: Male1 Female2 Education Level:... Occupation:... Relationship with the Householder:... 2. Name of the householder:... Age:... Gender: Male1 Female2 Education Level:... Occupation:... Address:... 3. Number of people living in the house... In which: Male:... people Female:... people People who are working with income:... people 4. Does your family belong to any of these types? (may choose more than one option) No. Types Yes No 1. Contribution to the past Revolution, political 35

household 2. HH with female owners 3. HH with less than 2 people 4. HH with the elderly 5. HH with the disabled 6. Poor household with certificate from local authority 7. Pro-poor household with certificate from local authority 8. HH with children less than 14 years old 9. Others II. SOCIO-ECONOMIC CONDITIONS OF THE HOUSEHOLD 5. Please tell us whether your households have these types of equipment? Equipments 1. Yes 2. No Equipments 1. Television 7. Expensive wardrobe (> 1 MVND) 2. DVD or Video player 8. Computer 3. Radio/cassette 9. Air conditioner 4. Motorbike 10. Hot/cold water 5. Telephone/Handphone 11. Car 6. Refrigerator 12. Expensive agricultural machines (>1 MVND) 13. Others:... 1. Yes 2. No 6. Types of houses: Which types of houses? (Observation of the houses) 1. Temporary house 4. 2-storey house 2. 4 th -level house 5. More than 2-storey house 3. 1-storey house 6. Others 7. Type of water source and water quality that the household is using: 1.Rainwater Water source Water quality Good Average Polluted Heavily polluted Others 2.Digging well water 3.Hole well water 4.Public tap water 36

5.Bought water 6.Tap water 7.Lake/ pond/ river 8.Others 8. Types of toilets: 1- Constructed latrines 3- Closed auxiliary toilets 5- None 2- Temporary latrines 4- Others: III. INCOME AND EXPENDITURE 9. Estimation of monthly spending (equivalent to cash) in 01 month? Total: millions VND (MVND) Estimation of monthly household spending) 1. Food: VND 2. Health: VND 3. Education: VND 4. Production: VND 5. Funeral/ Wedding: VNĐ 6. Purchasing: VNĐ 7. Others: VND 10. Estimation of total monthly income from all family members (agricultural production, salary, trading and services...)? Total income: millions VND Surveyor: If the respondent cannot tell the specific number on the total income, we can ask their estimation. 11. Has your household been malnourished for two years? 1. Yes to 11.1 2. No to 12 11.1. If yes, the duration is: 1. 1-2months 2. 2-3 months 3. >3 months 12. Surveyor observed and assessed the level of the household, in comparison with other households 1. Poor 2. Average 3. Better-off IV. TYPES OF IMPACTS 13. Types of impacts (might have more than one option) 1. Loss of land 2. Loss of agricultural land (percentage(%) of land lost:...) 3. Loss of houses and other structures 4. Loss of State-owned constructions 5. Loss of services, business 6. Affected living facilities 37

7. Other losses (specify): 14. Do you have other assets in other places which are not affected by the project? 1. Yes to 15.1 2. No to 16 If yes, please specify: No. Types of assets 1= Yes 2= No 1 Agricultural land 2 Ponds 3 Residential land 4 Trading 5 Forestry 6 Others: 15. If you have unaffected houses in other places, please specify? Village: Commune:.. District: Distance to affected areas: 16. Did you voluntarily relocate? 1. Yes move to C 16.1 2. No move to C 17 If yes: Type of land-use Area:.. V. COMPENSATION AND RESETTLEMENT 17. Did you know information about the project? 1. Yes move to 17.1 2. No move to 18 17.1. If yes, please specify the source of information? 1.Flyers 6. Officials 2. Notice Board 7. Project staff 3. Communication means (newspaper...) 8. Commune/ Village Meeting 4. Other sources (specify):.. 9. Not remember 5. Not know 18. Did you know the policy and your benefits? 1. Yes move to C 18.1 2. No move to C 19 18.1. If No, because of: 1. Unclear information dissemination 3. Do not anyone to ask 2. Do not care 4. Others 19. How did you use the compensation paid for your land acquired? 1- Build or repair house 2- Buy land 3- Buy home applicants, specifiy;.. 4- Do business 5- Deposit at bank as savings 6- Invest in education 7. Others, specify: _ 38

20. Do you have any alternative income sources after your land was acquired/ busiess affected? 1. Yes move to C 20.1 2. No move to C 21 21.1 If yes, specify what option (s) you have below: 1. Buy new land for production 3. Do handicraft 2. Do business 4. Do other job 5. Others, please specify:... 21. Do you involve in, know about the information below? Nr. Contents 1. Yes 2. No 1 Being informed in advance about the DMS time of your household? 2 Participated in measuring, couting your assets to be affected? 3 DMS results on your land, assets are correct? 4 Reading and signing on your DMS record? 5 Keeping 1 copy of calculations on compensation amount you re your assets affected? 6 Being consulted about options for compensation? (e.g. discussing about in cash compensation option, or land-for-land option, house-for-land option, etc.) 7 Reading the calculation of compensation record? 22. Any missing in your assets counted? 1. Yes move to C 22.1 2. No move to C 23 22.1. If yes, what are they?... 23. Did you receive any amount of compensation? 1. Yes move to C 23.1 2. Not yet move to C 24 23.1 If yes, it is the compensation for. 1 Compensation for land 2. Compensation for assets 3. Other compensation (for crops, trees) 4. Not remember 24. When did you receive your compensation? 1. Before construction 2. During construction 3. After construction 25. Did your household receive any types of allowances/ assistance below? 1. Allowance for land lost 2. Allowance for crops/trees 3. Allowance for bussiness lost 4. Job training assistance 5. Allowance for transporting salvaged materials for relocation 6. Yes, entittled but not yet received 7. No allowance move to C 27 8. Employment support 39

9. Others (specifiy). 10. Not remember 11. Not know 26. Are you satisfied with the compensation rate? 1. Yes move to C 28 2. No move to C 27.1 27.1. If no, why?... 27. Have you received any support from local government in stablizing your life? (Question for relocation AHs or AHs losing >10% of agricultural land or income generation only) 1. Training new jobs 2. Finding new employment 3. Supporting with credit for production 4. Other supports 5. No support 6. Not remember 7. Not know 28. Difficulties that your household are facing with? 1. No difficulty 5. No land for production, do business 2. Lack of employment 6. Children not go to school 3. Lack of fund for business 7. Lack of food 4. Lack of labor 8. No house/living place 9. Other specify VI. EVALUATION ON CHANGES (Used for regular evaluation and final evaluation monitoring) 29. Has your job changed before and after the Project? 1. Yes move to C 29.1 2. No move to C 30 29.1. If yes, what is that job? Occuption? 30. How has your living standards changed in comparision with the pre-project? 1. Better 2. No change 3. Worse 4. little difficul 30.1. If more difficult, why?... 31. Are you pleased with your present livelihood? 1. Pleased 2. Quite pleased 3. Not pleased 32. What is your main income source presently? 1. Salary/wage 2. Allowance 3. Overtime working 4. Small business 5. Other income source 33. What was your main income sources before your AH was affected by the Project? 1. Salary/wage 2. Allowance 3. Overtime working 4. Small business 5. Other income source 40

34. How is your present household income? 1. Increased 2. No changed 3. Reduced 35. Did you have any question, complaint when the Project has been being implemented? 1. Yes move to C 35.1 2. No 35.1. If yes, what is it about? (specify)... 35.2. Has your problem solved up yet? 1. Yes 2. Not yet How long the time your problem solved up... Questions following are for relocation AHs only 36. Are you pleased with your new living place/ new house? 1. Pleased 2. Quite pleased 3. Not pleased If not pleased or Quite pleased, why?...... 37. Are you pleased with your current income gained? 1. Pleased 2. Quite pleased 3. Not pleased 38. Are you pleased with your present livelihood? 1. Pleased 2. Quite pleased 3. Not pleased 39. Are you pleased with the transport conditions in your new living place? 1. Pleased 2. Quite pleased 3. Not pleased 40. Are you pleased with schooling conditions at primary and secondary education near your new living place? 1. Pleased 2. Quite pleased 3. Not pleased 41. Are you pleased with health facilities in your new living place? 1. Pleased 2. Quite pleased 3. Not pleased 42. Are you pleased with the social relationship with your new neighbours? 1. Pleased 2. Quite pleased 3. Not pleased 43. Are you pleased with environment and hygiene conditions in your new living place? 1. Pleased 2. Quite pleased 3. Not pleased 44. What are your main income sources presently? 1. Salary/wage 2. Allowance 3. Overtime working 4. Small trade/business 5. Others 45. What were your main income sources of your household before being relocated? 1. Salary/wage 2. Allowance 3. Overtime working 4. Small trade/business 5. Others 46. How is your household income gained? 1. Increased 2. No change 3. Reduced 47. Do you have any complaint? 41

1. Yes move to C 47.1 2. No 47.1. If yes, is your problem solved up? 1. Yes, done 2. Not yet How long it took to solve up your problem... VII. YOUR FAMILY S OPINIONS TO THE PROJECT 1. The Project improves environment and habitat for people 2. The Project provides convenient irrigation for people 3. The Project will help increase sources of income for people when its construction ends 4. The Project does not benefit at all 5. The Project makes people s lives/incomes reduced 6. Other opinions (please specify):... 42

Appendix 3: Main discussions in the group discussion No. Content Answer 1 Update on local socioeconomic situation According to the data provided by the commune People's Committees, Toan Thang commune has 1,800 households and 7900 people and the average income per capita is over 20 million/person/year while Doan Thuong commune has 6,329 people and the per capita income is approximately 23 million VND/ person/ year. The main occupation in the communes is still agriculture, rice and crop cultivation. In the two communes there are no production facilities but there are some in neighboring communes and in Hai Duong city, which attract a small number of workers from Doan Thuong and Toan Thang communes. For Doan Thuong subproject, the percentage of households using septic toilets account for 88.7%. The number of households using septic toilets account for 10.5% and 02-compartment toilets account for 0.8% only. In Doan Thuong and Toan Thang communes, people mainly use clean water from Hai Duong water supply plant to cook and drink while for other activities such as bathing and washing, they still use rainwater and drilling-water. 2 The compensation and support for building the pumping station 3 Impact of building Plant on local people 4 The benefits that the Plant brings to the local people The compensation and support for those who lost land for building the pumping station completed and the affected households received compensation without complaints. As the Plant is far from residential areas, the construction of the Plant does not affect the people s lives and production in the commune. The pumping station makes positive impact on the beautiful landscape surrounding. Previously, river was filled with garbage, accumulated in the river bed, now it no longer exists. The pumping station facilitates the better flow of water and irrigation. 43

Appendix4: List of officials met and consulted Subproject: Construction of Doan Thuong Pump Station Doan Thuong&Toan Thang communes, Gia Loc district, Hai Duong project 05 th October, 2016 No Fullname Position Address 1 Nguyễn Văn Hiền Phó Bí thư Đảng ủy Doan Thuong commune 2 Bùi Đức Tòng Vice-chairman of CPC Doan Thuong commune 3 Nguyễn Văn Khuynh Staff of CPC Doan Thuong commune 4 Nguyễn Đức Luân Chairman of Doan Thuong commune 5 Mai Thị Làn Chairman of WUC Doan Thuong commune 6 Lê Văn Vẽ Cadastral staff Doan Thuong commune 7 Vũ Ngọc Sung Village leader Doan Thuong commune 8 Phạm THị Đạo Village leader Doan Thuong commune 9 Vũ Văn Đức Village leader Doan Thuong commune 10 Nguyễn Thị Thải Village leader Doan Thuong commune 11 Đặng Văn Viến AH Doan Thuong commune 12 Đặng Văn Thủy AH Doan Thuong commune 13 Đặng Văn Cảnh AH Doan Thuong commune 14 Đăng Quang Viễn AH Doan Thuong commune 15 Mai Thị Làn AH Doan Thuong commune 16 Phạm Thị Thuận AH Doan Thuong commune 17 Phạm Bá Kênh AH Doan Thuong commune 18 Mai Xuân Miệt AH Doan Thuong commune 19 Phạm Thị Đính AH Doan Thuong commune 20 Vũ Văn Bàn AH Doan Thuong commune 21 Phạm Thị Xa AH Doan Thuong commune 22 Nguyễn Thị Dung AH Doan Thuong commune 23 Lê Thị Là AH Doan Thuong commune 24 Vũ Thị Mốt AH Doan Thuong commune 25 Nguyễn Văn Quảng AH Doan Thuong commune 26 Trần Thị Hiến AH Doan Thuong commune 27 Vũ Thị Tỉnh AH Doan Thuong commune 28 Đặng Văn Tới AH Doan Thuong commune 29 Phùng Thị Luyến AH Doan Thuong commune 30 Mai Thị Khuyến AH Doan Thuong commune 31 Đặng Văn Thủy AH Doan Thuong commune 32 Nguyễn Xuân Mậu AH Doan Thuong commune 33 Đặng Văn Thạch AH Doan Thuong commune 34 Nguyễn Thị Thía AH Doan Thuong commune 35 Nguyễn Văn Hiền AH Doan Thuong commune 36 Vũ Văn Thạch AH Doan Thuong commune 37 Nguyễn Văn Hoàn AH Doan Thuong commune 38 Lê Văn Sơn AH Doan Thuong commune 39 Phùng Thị Kiến AH Doan Thuong commune 44

40 Nguyễn Văn Đảm AH Doan Thuong commune 41 Nguyễn Thị Thiệp AH Doan Thuong commune 42 Vũ Ngọc Hà AH Doan Thuong commune 43 Mai Văn Công AH Doan Thuong commune 44 Nguyễn Viết Phong AH Doan Thuong commune 45 Phùng Văn Bỉnh AH Doan Thuong commune 46 Vũ Ngọc Hường AH Doan Thuong commune 47 Vũ Nguyên Đĩnh AH Doan Thuong commune 48 Bùi Thị Viền AH Doan Thuong commune 49 Đặng Thị Đượm AH Doan Thuong commune 50 Nguyễn Thị Tám AH Doan Thuong commune 51 Đào Văn Thụy AH Doan Thuong commune 52 Đặng Tiến Duẩn AH Doan Thuong commune 53 Lê Thị Chải AH Doan Thuong commune 54 Nguyễn Thị Kiều AH Doan Thuong commune 55 Phạm Thị Đính AH Doan Thuong commune 56 Hoàng Thị Phiện AH Doan Thuong commune 57 Đăặng Văn Luy AH Doan Thuong commune 58 Hoàng Thị Nghếch AH Doan Thuong commune 59 Vũ Minh Truy AH Doan Thuong commune 60 Vũ Văn Mừng AH Doan Thuong commune 61 Phạm Thị Đạo AH Doan Thuong commune 62 Vũ Văn Sơn AH Doan Thuong commune 63 Đặng Văn Quý AH Doan Thuong commune 64 Vũ Thị Tấm AH Doan Thuong commune 65 Vũ Văn Điềm AH Doan Thuong commune 66 Bùi Đức Tốt AH Doan Thuong commune 67 Nguyễn Văn Bình AH Doan Thuong commune 68 Trần Thị Tuyến AH Doan Thuong commune 69 Nguyễn Thị Hồng Cẩm AH Doan Thuong commune 70 Vũ Văn Phương AH Doan Thuong commune 71 Vũ Thị Nữ AH Doan Thuong commune 72 Nguyễn Thị Thơi AH Doan Thuong commune 73 Lê Thị Hoan AH Doan Thuong commune 74 Trần Thị Tình AH Doan Thuong commune 75 Đào Thị Họa AH Doan Thuong commune 76 Vũ Nguyên Đam AH Doan Thuong commune 77 Vũ Văn Dựng AH Doan Thuong commune 78 Nguyễn Thị Nam AH Doan Thuong commune 79 Phùng Thị Toan AH Doan Thuong commune 80 Phạm Thị Nhầm AH Doan Thuong commune 81 Phạm Thị Miệt AH Doan Thuong commune 82 Vũ Thị Tèo AH Doan Thuong commune 83 Đào Văn Nhất AH Doan Thuong commune 45

84 Đỗ Thị Thoảng AH Doan Thuong commune 85 Dư Thị Vịnh AH Doan Thuong commune 86 Nguyễn Thị Lương AH Doan Thuong commune 87 An Ngọc Chính AH Doan Thuong commune 88 Phạm Thị Vỉnh AH Doan Thuong commune 89 Đặng Quang Hồi AH Doan Thuong commune 90 Phùng Thị Ngần AH Doan Thuong commune 91 Nguyễn Văn Bạ AH Doan Thuong commune 92 Vũ Thị Hà AH Doan Thuong commune 93 Phạm Thị Xim AH Doan Thuong commune 94 Vũ Văn Thiêm AH Doan Thuong commune 95 Đoàn Văn Tân AH Doan Thuong commune 96 Nguyễn Văn Xuân Phó CT UBND xã Doan Thuong commune 97 Phạm Văn Chủ Trưởng thôn Nội Doan Thuong commune 98 Phạm Thị Nghiêm CT hội Phụ nữ Doan Thuong commune 99 Phạm Văn Mới Chủ tịch Hội nông dân Doan Thuong commune 100 Phạm Thị Nụ AH Doan Thuong commune 101 Phạm Văn Duy Cán bộ GTTL xã Doan Thuong commune 102 Phạm Văn Luật Cán bộ địa chính Doan Thuong commune 103 Đỗ Văn Lịnh AH Doan Thuong commune 104 Phạm Văn Bé AH Doan Thuong commune 105 Phạm Văn Hả AH Doan Thuong commune 106 Phạm Văn Chử AH Doan Thuong commune 107 Lê Thị Điện AH Doan Thuong commune 108 Phạm Huy Đoàn AH Doan Thuong commune 109 Phùng Thị Chiên AH Doan Thuong commune 110 Phạm Văn Thân AH Doan Thuong commune 111 Mai Thị Loan AH Doan Thuong commune 112 Phạm Thị Xúy AH Doan Thuong commune 113 Phạm Văn Lụt AH Doan Thuong commune 114 Nguyễn Văn Trào AH Doan Thuong commune 115 Phạm Thị Liếng AH Doan Thuong commune 116 Nguyễn Thị Ngoan AH Doan Thuong commune 117 Phạm Thi Nghiêm AH Doan Thuong commune 118 Phạm Hoàng Vọng AH Doan Thuong commune 119 Nguyễn Văn Đảm AH Doan Thuong commune 120 Đỗ Văn Luyện AH Doan Thuong commune 121 Nguyễn Văn Nhường AH Doan Thuong commune 122 Đỗ Doanh Tần AH Doan Thuong commune 123 Phạm Thị Gái AH Doan Thuong commune 124 Đỗ Duy Vọng AH Doan Thuong commune 125 Đỗ Văn Thiệp AH Doan Thuong commune 126 Nguyễn Van Dẫn AH Doan Thuong commune 127 Bùi Văn Thuyên AH Doan Thuong commune 46

128 Nguyễn Văn Huấn AH Doan Thuong commune 129 Nguyễn Văn Du AH Doan Thuong commune 130 Đỗ Văn Chung AH Doan Thuong commune 131 Nguyễn Thị Xuân AH Doan Thuong commune 47

Appendix 5: Minute of consultation 48

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Appendix 6: Some of photo in the monitoring AH built new house Doan Thuong Pump Station Depth- Interview of AHs 54