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Our Publications Open-access, news-based, controlled circulation publications Mix of society and proprietary titles culture is different for each MD group Peer-review by editorial boards, comprising specialty MDs/audiologists Social Media: Wolters Kluwer Different Strokes for Different Folks Fay Ellis, Senior Executive Director May 7, 2018 New Orleans 2 1

Social Media Goals Drive reader engagement/interactivity with our publications Live Streaming: Videos Facebook Live interviews with study authors: Neurology Today Conference Reporter Live Expand our reach/increase awareness of our publications as credible source of news for the specialty Generate traffic to our digital offerings:e-news, blogposts, videos, podcasts Create a two-way forum for discussion/information about the publication/specialty 3 4 2

Live Streaming: Podcasts ACEM Booth Events: Stump the ER doc podcasts/videos 877 Views on Facebook Recorded interviews with notable emergency physicians for podcast EMN Live. Posted about them in real-time, drawing crowds at our booth, reposted those videos on our website, which resulted in 652 page views. Live Events: Twitter Chats The Hearing Journal hosted a twitter chat in recognition of the World Health Organization (WHO) World Hearing Day to promote hearing health. A dedicated hashtag was promoted by the WHO and other organizations: #WorldHearingDay Hearing Journal hashtag for chat: #HearingChat The Hearing Journal (HJ) Invited experts to participate in Q&A about hearing health Top Overall Tweet 4,152 Impressions 118 engagements Visuals (badge) and Call to action (CTA) 5 6 3

Promoting Content: Strategy BT4 Data from Keyhole on the hashtag #HearingChat: 210 posts; 53 users; 72,378 reach; 818,517 impressions On March 3, twitter data: 21.5k impressions compared with daily average of 3.6K impressions Themes: #IlovewhatIdo launched prior to the ASCO 2017 Conference on social media and at the conference. created landing page, banner ads promoting across LWW oncology journals Videos at meeting: why I chose oncology Posted on website, released, promoted videos every 2 weeks Total Impressions: 52,720; engagement: 597; retweets: 71; likes: 79 7 8 4

Slide 7 BT4 Unlike other Twitter chats, we added a twist: We shared a key fact first to serve as a context for each question. These key facts turned out to be very effectively and widely shared as well. Bacala, Toni, 3/8/2018

Themes: Best of Twitter Campaigns Emergency Medicine News tweeted over 4 days the most-read articles from each month in 2017; mostread article for each of EMN s 20 columnists created two Twitter Moments, one for the articles and one for the authors, including each article/author tweet and our followers comments about it. 15,375 daily average impressions during 4-day Twitter campaign (the daily average is about 5,000). The top five tweets received 22,114 impressions, but overall Twitter impressions for the length of the campaign were 61,500. Trending on NT;What You Missed?; Most Popular on NT Changing Rules, Algorithms Facebook changed its algorithm to favor users friends over publishers posts on their News Feed. To encourage our followers to prioritize Emergency Medicine News posts, we created a slide show teaching them how to set their News Feed preferences. Slide 1: Arrow points to where to edit preferences for the News Feed. Slide 2: Arrow shows users where to click to prioritize who to see first. Slide 3: Arrow shows how to prioritize Emergency Medicine News posts. Slide 4: Arrow shows confirmation that Emergency Medicine News was selected. 9 10 5

Analytics: How Are We Doing Really! Adobe Analytics to monitor how well each article is doing each month and over time. We use that information to: Boost articles with high page views across social media platforms Feature high-performing articles in the weekly enewsand tweet/post about them again. Include house ads in each enewspromoting our Twitter feed and Facebook page. Create trailers for the videos we post each month (at least four) to drive traffic to the website. Live tweets at conference lead to increases of 100-125 percent mentions, 90-100 percent impressions, and status as influencer Questions? 11 6