RE: Pennsylvania Public Utility Commission, Bureau of Investigation and Enforcement v. UGI Utilities, Inc. Docket No.

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P OsTgr SCHIELL". ATTOfl AT LAW Four Penn Center 1600 John F Kennedy Blvd. Philadelphia, PA 19103 215-587-1000 Main 215-587-1444 Main Fax www.postschell.com David B. MacGregor dmacgregorpostschell.com 215-587-1197 Direct 215-320-4879 Direct Fax File #: 22701151134 December 27, 2012 Rosemary Chiavetta Secretary Peimsylvania Public Utility Commission Commonwealth Keystone Building 400 North Street, 2nd Floor North P.O. Box 3265 Harrisburg, PA 17 105-3265 RE: Pennsylvania Public Utility Commission, Bureau of Investigation and Enforcement v. UGI Utilities, Inc. Docket No. C-2012-2308997 Dear Secretary Chiavetta: Enclosed please find the Answer of UGI Utilities, Inc. - Gas Division in Opposition to the Request for Oral Argument of Manuel E. Cruz, as Administrator of the Estates of Katherine Cruz and Ofelia A. Ben, and Manuel E. Cruz, Individually for the above-referenced proceeding. Copies will be provided as indicated. Respectfully Submitted, 4j David B. MacGregor DBM/skr Enclosures cc: Honorable David A. Salapa Certificate of Service 1 03209 SOvI ALLENTOWN HARRISBURG LANCASTER PHILADELPHIA PITTSBURGH PRINCETON WASHINGTON, D.C. A PE1NSYLVN4IA PROFESSIONAL CORPORATiON

CERTIFICATE OF SERVICE I hereby certify that a true and correct copy of the foregoing document has been served upon the following persons, in the manner indicated, in accordance with the requirements of 1.54 (relating to service by a participant). Christian M. Perrucci Florio Perrucci Steinhardt & Fader 60 West Broad Street, Suite 102 Bethlehem, PA 18018 Adam D. Young Stephanie Wimer PA Public Utility Commission Law Bureau Commonwealth Keystone Building 400 North Street, 3rd Floor West P.O. Box 3265 Harrisburg, PA 17105-3265 VIA EMAIL AND FIRST CLASS MALL Date: December27, 2012 David B. MacGregor 9632642v1

BEFORE THE PENNSYLVANIA PUBLIC UTILITY COMMISSION Pennsylvania Public Utility Commission, Bureau of Investigation and Enforcement, Complainant, V. : Docket No. C-2012-2308997 UGI Utilities, Inc., Respondent. ANSWER OF UGI UTILITIES, INC. - GAS DIVISION IN OPPOSITION TO THE REQUEST FOR ORAL ARGUMENT OF MANUEL F. CRUZ, AS ADMINISTRATOR OF THE ESTATES OF KATHERINE CRUZ AND OFELIA A. BEN, AND MANUEL E. CRUZ, INDIVIDUALLY TO THE PENNSYLVANIA PUBLIC UTLITY COMMISSION: UGI Utilities, Inc. - Gas Division ("UGI") hereby submits this Answer in Opposition to the Request for Oral Argument of Manuel E. Cruz, as Administrator of the Estates of Katherine Cruz and Ofelia A. Ben, and Manuel B. Cruz, Individually (hereinafter, collectively "Intervenor"). UGI continues to extend its heart-felt sympathies to Mr. Cruz and his family for the loss of their family members on February 9, 2011. For the reasons discussed below, in UGI's Reply Exceptions, and in UGI's Answer to Intervenor's Petition for Remand, Tntervenor's Request for Oral Argument should be denied. I. Admitted. It is admitted that Administrative Law Judge David A. Salapa ("AU") granted Intervenor's Petition to Intervene in an Initial Decision dated October 22, 2012. By way of further response, despite being aware of the Complaint filed by the Public Utility Commission's ("Commission") Bureau of Investigation and Enforcement ("I&E") on June 11, 0301458v1

2012, counsel for Intervenor waited until September 21, 2012, to file the Petition to Intervene. On October 3, 2012, UGI and I&E filed a Joint Settlement Petition ("Settlement") that fully resolves all issues related to the 1&E complaint. As recognized in the Initial Decision, it is longstanding practice before this Commission that a late intervenor to a Commission proceeding is required to accept the record and proceeding as he finds it. See Initial Decision, p. 12. The Settlement was negotiated, finalized, and filed with the Commission on October 3, 2012. The Settlement currently is pending before the Commission for disposition. 2. Admitted. It is admitted that Iritervenor has taken advantage of the opportunity to raise all of his objections to the AU's Initial Decision and the Settlement by filing Exceptions on November 20, 2011, which are currently pending before the Commission. 3. Admitted. It is admitted that, contrary to established Commission practice in dealing with contested settlements, Intervenor filed a Petition for Remand on December 7, 2012, which is currently pending before the Commission. 4. Admitted. It is admitted that Intervenor's Exceptions and Petition for Remand are both pending before the Commission for disposition, along with the Settlement and the AU's Initial Decision. By way of further response, Jntervenor's opposition to and arguments against the 1 4-year replacement period for cast iron and other terms and conditions of the Settlement have now been repeated twice, once in the Exceptions and once in the Petition for Remand. The Intervenor's position on the 14-year replacement period for cast iron will be fully considered by the Commission along with the Settlement and the AU's Initial Decision. 5. Denied. Pursuant to Section 5.538(b) of the Commission's regulations, in a case where exceptions are filed, a request for oral argument must be filed in writing together with exceptions to the initial decision. 52 Pa. Code 5.538(b). As conceded in the Request for Oral 10307488v1 2

Argument, Intervenor failed to file is Request for Oral Argument concomitantly with his Exceptions and, therefore, Intervernor's Request for Oral Argument is untimely and procedurally improper. For this reason alone, Intervenor's Request for Oral Argument should be rejected. By way of further response, a request for oral argument must raise an issue that is unique or contains a general policy question of such importance that oral argument would be appropriate. See Petition of Metropolitan Edison Company; Barry G. Peck v. Metropolitan Edison Company; Petition of West Penn Power Company, Docket Nos. P-00900429, et al., 1993 Pa. PUC LEXJS 69 (April 2, 1993). Here, Intervenor has failed to allege py reason why oral argument is appropriate. Indeed, the paly allegation in the Request for Oral Argument is that Intervenor's Exceptions and Petition for Remand are currently pending before the Commission. However, a request for oral argument is not a matter of right before the Commission; rather, the decision to grant oral argument on exceptions is a matter of discretion for the Commission. See Application of Pennsylvania Suburban Water Company and Eagle Rock Utility Corporation, Docket Nos. A-210104F0023, et al., 2004 Pa. PUC LEXIS 18 (March 8, 2004). Intervenor's untimely Request for Oral Argument has failed to allege any issue that is unique or contains a general policy question of such importance that oral argument would be appropriate. Therefore, Intervemor's Request for Oral Argument should be denied. In further response, the Settlement provides significant public benefits to all customers and communities within the service territories of UGI, UGI Penn Natural Gas, Inc., and UGI Central Penn Gas, Inc. (collectively the "UGI Companies"), including significant acceleration of the UGI Companies' pipeline replacement programs, enhanced odorant testing programs, and the installation of fixed odorant level monitoring equipment and fixed odorizers, as well as a 24-month stay-out period under the Distribution System Improvement Charge rate 0307488v1 3

mechanism. The terms and conditions of the Settlement satisfy the ten factors set forth in the Commission's Policy Statement, 52 Pa. Code 69.1201(c), Intervnor's untimely Request for Oral Argument will delay these important benefits of the Settlement. For these reasons, Intervenor' s Request for Oral Argument should be rejected. Finally, Intervenor concedes that he has, in fact, taken advantage of the opportunity to raise all of his objections and arguments twice now by filing Exceptions and a Petition for Remand, which are both currently pending before the Commission. The Intervenor's position will undoubtedly be fully considered by the Commission along with the Settlement and the AU's Initial Decision. For these reasons, Intervenor's untimely Request for Oral Argument should be denied, particularly where Intervenor is pursuing his legal rights and seeking civil remedies in an appropriate forum. 1 0307458v1 4

WHEREFORE, UGI Utilities, Inc. - Gas Division respectfully requests that the Pennsylvania Public Utility Commission (1) deny the Request for Oral Argument of Intervenor Manuel E. Cruz, as Administrator of the Estates of Katherine Cruz and Ofelia A. Ben, and Manuel E. Cruz, Individually, (2) deny Intervenor's Petition for Remand, (3) deny Intervenor's Exceptions, (4) adopt the Initial Decision of Administrative Law Judge David A. Salapa, and (5) approve the terms of the Settlement without modification. Respectfully submitted, Kent D. Murphy (ID # 44793) Group Counsel - Energy and Regulation UGI Corporation 460 North Guiph Road King of Prussia, PA 19406 Phone: 610-768-3631 E-mail: murphyke@ugi.com Of Counsel: Post & Schell, P.C. 4~& mw-~ - David B. MacGregor (ID # 204) Post & Schell, P.C. Four Penn Center 1600 John F. Kennedy Boulevard Philadelphia, PA 19103-2808 Phone: 215-587-1197 E-mail: dmacgregorpostschell.com Christopher T. Wright (ID # 203412) Post & Schell, P.C. 17 North Second Street 12Lh Floor Harrisburg, PA 17101-1601 Phone: 717-731-1970 E-mail: ewrightpostsche1l.com Date: December 27, 2012 Attorneys for UGI Utilities, Inc. 10307488v1 5