Global Resources Roundtable: Beyond the Fold: Access to News in the Digital Eral June 27, 2013 Newberry Library, Chicago

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Use of Traditional News Databases at Penn State University: Trends and Implications Debora Cheney, The Larry and Ellen Foster Communications Librarian and Head, Library Services to World Campus/PSU Online The University Libraries The Pennsylvania State University Research and Data Support: Alison Ruckert, Foster Librarian Research Assistant Global Resources Roundtable: Beyond the Fold: Access to News in the Digital Eral June 27, 2013 Newberry Library, Chicago

Three Stories Aggregator database use Historical news database use Impact of discovery systems on news content use

Story 1: Major newspapers; Regional/State newspapers; International newspapers AGGREGATOR DATABASE USE

Snapshot: Aggregator Database Use Overall usage of Aggregators is declining steadily Major newspaper use in Aggregators is declining although we have lost some data in L/N categories Wall Street Journal/Business news sources gaining (overlaps with international) Stickiness of Aggregator titles drive use Other trends may be developing: use of wire services and television/news sources

Trend: Database Use by Category, 2006-12 800000 700000 600000 Docum ments Viewed 500000 400000 300000 200000 100000 0 2006 2007 2008 2009 2010 2011 2012 Aggregators 650066 599467 676187 521539 467182 484778 459723 Historical 77639 127687 168007 153897 165896 157295 210147 Specialized 129 54 1330 4394 4982 4823 8895

Trend: Market Share of each Aggregator Databases Documents Viewed 2010 2012 Factiva 0% LexisNexis 43% Newsbank 25% PQ Nat l Newsp 8% PQ Ethnic/Black 7% WSJ/ABI/Inform 7% Factiva 30% LexisNexis 40% Newsbank 18% PQ Ethnic/Black 2% WSJ/ABI/Inform 5%

Trend: % Documents viewed from specific titles (Aggregators only) 2009 2010 2011 2012 1. New York Times: 12% 7% 8% 3% 2. Wall Street Journal: 7% 7% 10% 7% 3. Washington Post: 4% 2% 2% 1% 4. Los Angles Times: 3% 4% 3% 1% 5. Chicago Tribune: 3% 4% 1% 0% 6. USA Today: 2% 1% 0% 0% 7. Other major U.S. cities: 15% 6% 1% 1% Totals: 45% 30% 25% 13%

Trend: % Major and PA newspapers Documents Viewed from Aggregators 2009 53% 2010 41% 2011 28% 2012 17%

Stickiness of Aggregator Influences Database Use, 2012 60000 50000 Documents Viewe ed 40000 30000 20000 10000 Factiva LexisNexis ProQuest Newsbank 0

International Titles and Other Patterns-2012 (Handout) Newsbank 1. Harrisburg Patriot- News 2. Fox News Channel 3. Centre Daily Times 4. CNN 5. Philadelphia Inquirer 6. Pittsburgh Post- Gazette 7. MSNBC 8. Erie Times 9. USA Today 10. Financial Times (London), LexisNexis 1. All full text, English News 2. Major World Publications 3. New York Times 4. International News, company, info, etc. 5-6 Misc./Combined categories 7. Globe and Mail (Canada) 8. Washington Post 9. Pittsburgh Post- Gazette 10. Ottawa Citizen Factiva 1. Reuters News 2. Agence France- Presse 3. Wall Street Journal 4. Hindu (Abstracts), The 5. Reforma (Spanish Language) 6. New York Times 7-9 [Industry pubs] 10. Agence Belga (French Language)

Story 2: Use overall; major papers; collections focus HISTORICAL NEWS DATABASE USE

Snapshot: Historical News Database Use Use of Historical news databases is significantly lower than use of Aggregators Use of fhistorical i ldatabases is increasingi What drives historical database use? Curriculum; Subject-librarian; Research needs likely impact use Collection-focus may impact use PSU focuses on PA titles in databases/collections ti What defines an historical database years or format?

Top Historical Digital Archives, 2012 (Documents viewed) PQ New York Times 1851-2010: 74,142 Readex America s Historical Newspapers: 67,702702 Pennsylvania Gazette 10,755 Patriot 2,931 Philadelphia Inquirer 2,959 PQ Chicago Tribune 1849-1987: 23,632 Gale: Burney Collection (17c &18c): 15,190190 NewspaperArchive: 8,505 Accessible Archives: 6,097 Readex African American Newspapers: 5,405

Historical News Content vs. Aggregators, 2009-20122012 90% 80% 70% % Documents Viewed 60% 50% 40% 30% 20% 10% 0% 2008 2009 2010 2011 2012 Aggregators 79% 75% 72% 74% 68% ProQuest Historical Newspapers 10% 9% 12% 12% 16% Newsbank: American's Historical Newspapers/American Newspaper Archive 6% 9% 8% 8% 11% Gale 5% 6% 6% 5% 4% Accessible Archives 0% 1% 2% 1% 1% NewspaperArchive 0% 0% 0% 0% 1% Newsbank/CRL: South Asian, Latin American, World Historical 0% 0% 1% 0% 0%

Influence what databases are linked to for content DISCOVERY SYSTEMS

Snapshot: Discovery System Impact May affect which database content is linked to and thus documents viewed, searches, etc. When database vendor not linked may have to rely on its stickiness [and other approaches to attract researchers] May increase use of Historical databases when content years overlap with Aggregators May impact discovery of historical i [if users don t use search functionality]

Trend: Major Newspaper Use Compared Information, Aggregator Databases 2012 100,000 90,000 80,000 70,000 Documents Viewed 60,000 50,000 40,000 30,000 20,000 10,000000 ProQuest Historical CT ProQuest Historical NYT Factiva LexisNexis ProQuest Newsbank 0

Trend: New York Times LexisNexis + PQ historical (Documents Viewed) 2009: 63,598 + 55,188 2010: 31,810 + 58,656 2011: 39,989 + 57,940 2012: 13,675 + 74,142

Trend: NYT Documents Viewed 2009-20122012 (Aggregator Databases) 140000 120000 100000 Documents Viewed 80000 60000 40000 20000 2009 2010 2011 2012 Total 118786 90466 97929 87817 ProQuest Historical Newspapers: The New York Times (1851 2007) 0 55188 58656 57940 74142 ProQuest 39823 11660 0 0 Newsbank 9742 17312 17544 0 LexisNexis 14033 2833 11470 9634 Factiva 0 5 10975 4041

Trend: WSJ Documents Viewed, 2010-1212 (Aggregator Databases) 60000 50000 ents Viewed Docum 40000 30000 20000 10000 0 2009 2010 2011 2012 Factiva 0 11 1622 4710 LexisNexis 5 14 0 0 ProQuest 35513 33159 48387 27001 Newsbank 225 309 170 0

Trend: Searches Documents Viewed Rule of Thumb: When newspapers are searched with other nonnews content the number of searches increases, but documents viewed decreases

Other Discovery system impacts Don t distinguish major papers from others Don t distinguish major stories (Page 1) Don t de-dup stories that appear in multiple newspapers Too Easy to remove newspapers from results Don t search all news databases equally or at all Centre Daily Times

What impacts news content use IMPLICATIONS [FROM A COLLECTIONS PERSPECTIVE]

Trend Headline: License a Lot, Use a Little, Use declining Aggregator database use is declining; historical increasing Major title use is strong, but declining Database use is driven by stickiness Discovery systems are probably impacting database and title use

Libraries Role as a News Content Provider Eroding Users don t associate libraries with news content Users have to work too hard to find news content News doesn t mean newspapers anymore We don t have the news content they want/need Faculty y( (not librarians) influence where and how their students search for news content

Libraries and News Content Possibly Too Tied to the Concept of the newspaper

Questions, Comments, Suggestions? Debora Cheney, The Larry and Ellen Foster Communications Librarian and Head, Library Services to World Campus/PSU Online The University Libraries The Pennsylvania State University Pennsylvania dcheney@psu.edu ey@psu edu