BHARAT SANCHAR NIGAM LIMITED

BHARAT SANCHAR NIGAM LIMITED (A Govt. of India Enterprise) OFFICE OF THE GENERAL MANAGER TELECOM, KOZHIKODE No.GMTCT/Mktg./E-TENDER/Retailer Boards/2018-19/1 Dated 11-10-2018. BID DOCUMENT Limited E-Tender for Supplying and mounting of Flex boards (Retailer sign boards) with suitable clamps at Retailer Shops at various places in KOZHIKODE Business Area. Signature & seal of bidder with Date 1

1 TABLE OF CONTENTS Section Content Page No. TECHNICAL BID DOCUMENT 2-35 I Notice inviting Tender 3-4 II Bid Form 5 III Tenderer's Profile 6-7 IV Instructions to Bidders 8-14 IV A E- Tendering Instructions 15-19 V General conditions of contract 20-25 VI Scope of work 26 VII Agreement 27 VIII Certificate of no near relatives in BSNL 28 IX Letter of authorization for attending bid opening 29 X Performance Bank Guarantee 30-31 XI Mandate form for transfer of payments through 32 Electronic fund transfer scheme XII Certificate for downloaded document from internet 33 Letter to refund EMD and Pre Receipt XIII 34 XIV Vendor Master Form 35-36 XV work specification 37 XVI Understanding & Declaration 38 XVI-1 Financial Bid 39 XVII Rate quoting chart 40 XV111 GST declaration Signature & seal of bidder with Date 2

BHARAT SANCHAR NIGAM LIMITED (A Govt. of India Enterprise) OFFICE OF THE GENERAL MANAGER TELECOM, BALAN K NAIR ROAD, ASOKAPRAM P O,KOZHIKODE No.GMTCT/Mktg./E-TENDER/Retailer Boards/2018-19/1 Dated 11-10-2018. SECTION 1 NOTICE INVITING TENDER Digitally sealed Limited E-Tender for Supplying and mounting of Flex boards (Retailer sign boards) with suitable clamps at Retailer Shops at various places in Kozhikode BA are invited by General Manager, Telecom, BSNL, Kozhikode from the eligible experienced contractors with one year experience in similar work with GST Registration for the following works:- 1 Name of work Supplying and mounting of Flex boards ( Retailer sign boards) with suitable clamps to all retailer shops at various places in KOZHIKODE BA. 2 Period of contract One year from the date of agreement which can be extended further for a period of six months. 3 Time and last date of Up to 14.30 Hrs. on 30.11.2018 submission of Bid(both offline and online) Date of opening 4 Time & of 15.00 Hrs on...30.11.2018... Technical Bid. Any where in 5 Area of contract Kozhikode BA 6 No. of contractors Maximum two contractors will be empanelled at L1 rate 7 Estimated Tender Cost Rs.3,80,000/- 8 Cost of Bid Document Rs.590 ( Rs. 500+GST) (Non-refundable) 9 Bid Security/EMD 7600/- (Rupees Seven thousand six hundred only) 1. Note: In case the last date of submission /opening of bid is declared to be a holiday, last date of submission / opening of bid will get shifted automatically to next working day at the same scheduled time. Any change in bid submission/ opening date due to any other unavoidable reasons will be notified through the BSNL web site and/or e-tender Portal and/or newspapers 2. The Tender document can be downloaded from the website: www.tenderwizard.com/bsnl and to be submitted in e-format. Cost of Tender Document and Earnest Money Deposit (EMD) should be paid separately in the form of crossed DD issued by Nationalised / Scheduled Bank in favour of The Accounts Officer (Cash), O/o The GMT, BSNL, Balan K Nair Road, Asokapuram P O, Kozhikode,673001. 3. The scanned copies of the Demand Draft towards EMD/BID security, Cost of bid document have to be uploaded in the e-tender Portal of M/s ITI. Signature & seal of bidder with Date 3

4. Intending bidders are requested to register themselves with M/s. ITI Limited through the website www.tenderwizard.com/bsnl for obtaining user-id, Digital Signature etc., by paying Vendor registration fee and processing fee for participating in the above mentioned tender. 5. BSNL has decided to use the process of e-tendering for inviting this tender and thus the physical copy of the tender would not be sold. Bidders may note that the tender document can be downloaded from the website www.tenderwizard.com/bsnl or following the "Tenders" link of the website www.keralatelecom.com from 01.11.2018 to 14.30 hrs. Of 30.11.2018 6. The bidders shall furnish a declaration that no addition / deletion / corrections have been made in the downloaded tender document being submitted and it is identical to the tender document appearing on Web-site ( www.tenderwizard.com/bsnl) as per Section XII. 7. In case of any correction/ addition/ alteration/omission is found in the tender document the tender bid shall be treated as non-responsive and shall be rejected. 8. The documents as listed in clause 5(i) of Section IV should be uploaded in the E-Tender Portal. 9. BSNL has adopted e-tendering process which offers a unique facility for, Public Online Tender Opening Event (TOE), BSNL s Tender Opening Officers as well as authorized representatives of bidders can attend the Public Online Tender Opening Event (TOE) from the comfort of their offices. However, if required, bidders or their authorized representatives can attend the Tender Opening Event at the Office of Asst. General Manager (S&M-CM), O/o General Manager Telecom, BSNL,,Balan K Nair Road,Asokapuram P O, Kozhikode - 673001 where BSNL s Tender Opening Officers would be conducting Public Online Tender Opening Event (TOE). 10. Incomplete, ambiguous, Conditional tender bids are liable to be rejected. 11. Amendments, if any, to the tender document will be notified in the above website as and when such amendments are notified. It is the responsibility of the bidders who have downloaded the tender document from the website to keep themselves abreast of such amendments before submitting the tender document. 12. BSNL reserves the right to reject any or all tenders without assigning any reason what so ever. BSNL reserves the right to award an additional work of 25% of total work mentioned in the tender. BSNL reserves the right to award any route to any contractor according to the priority of work. If any contractor fails to complete the work awarded within the stipulated time, BSNL reserves the right to award the work to other approved contractor, at the approved rate, based on performance. 13. The rate quoted should be inclusive of all Taxes, Material, carriage, loading, unloading charges etc.. The contractor should intimate GST Registration details in case he is a GST tax payer as per rules. 14. The tender, which is not accompanied by the requisite EMD and cost of tender form, shall be summarily rejected. For further details visit website www.tenderwizard.com/bsn www.keralatelecom.com Sd/- Assistant General Manager (S&M- CM) O/o GMT, BSNL, Kozhikode 673001 Tele. No.0495-2771100 Signature & seal of bidder with Date 4

SECTION 2 BID FORM Tender No. No.GMTCT/Mktg./E-TENDER/Retailer Boards/2018-19/1 Dated 11-10-2018. To AGM (S&M- CM) O/o THE GENERAL MANAGER TELECOM BSNl, KOZHIKODE-673001. Dear Sir / Madam, 1. Having examined the conditions of contract and specifications the receipt of which is hereby duly acknowledged, we, undersigned, offer to supply and mount Flex boards (Retailer sign boards) with suitable clamps to all retailer shops at various places in Kozhikode BA in conformity with the said designs, conditions of contract and specifications for the sum shown in the schedule of prices attached herewith and made part of this Bid. 2. We undertake, if our Bid is accepted, to commence deliveries within the days as per mentioned in the page 17 and to complete delivery of all the items specified in the contract is calculated from the date of issue of your supply order. 3. If our Bid is accepted, we will obtain the performance guarantees of a Scheduled Bank for a sum @ 5% of the contract value for the due performance of the Contract. 4. We agree to abide by this Bid for a period of 180 days from the date fixed for Bid opening and it shall remain binding upon us and may be accepted at any time before the expiration of that period. 5. Until a formal Purchase Order of Contract is prepared and executed, this Bid together with your written acceptance thereof in your notification of award shall constitute a binding contract between us. 6. Bid submitted by us is properly sealed and prepared so as to prevent any subsequent alteration and replacement. 7. We understand that you are not bound to accept the lowest or any bid, you may receive. Dated this........ day of...... 2018 Name and Signature.. In the capacity of Duly authorized to sign the bid for and on behalf of...... Witness............ Address........................... Signature............ Date : Signature & seal of bidder with Date 5

(Name in Block Letter) SECTION III TENDERER S PROFILE Affix Photograph 1. Name of the tenderer / firm... 2. Name of the person submitting the tender whose Photograph is affixed (In case of Proprietary / Partnership firms, the tender has to be signed by Proprietor / Partner only, as the case may be) 3. Address of the firm............ 4 Telegraphic Address...... 5. i, Telephone No. (with STD code) ii, Office Residence Mobile Fax No. iii. E-Mail address 6. Registration & incorporation particulars of the firm : i) Proprietorship ii) Partnership iii) Private Limited iv) Public Limited (Please attach self attested copies of documents of registration / incorporation of your firm with the competent authority as required by business law) 7. Name of Proprietor/Partner/Directors Signature & seal of bidder with Date 6

8. PAN No. 9. GST Registration No. (Self Attested copies w.r.t item 8 to 9 may please be enclosed) 10. Details of past experience in the line. 11. EMD Particulars EMD Amount Rs. DD/Receipt No Date Bank. I/We hereby declare that the information furnished above is true and correct. Place : Date : Signature of tenderer / Authorised signatory Name of the tenderer: Seal of the tenderer. Signature & seal of bidder with Date 7

BHARAT SANCHAR NIGAM LIMITED (A GOVT OF INDIA ENTERPRISE) O/o THE GENERAL MANAGER, BSNL, Kozhikode 673001. INSTRUCTION TO BIDDERS. SECTION IV TENDER SCHEDULE for Supplying and mounting Front Flex boards ( retailer sign boards )boards with suitable clamps to all retailer shops at various places in Kozhikode BA 1. PREAMBLE: For and on behalf of Bharat Sanchar Nigam Limited, General Manager Telecom, BSNL, Kozhikode invites online Tenders on 2 bid system from the eligible experienced contractors with one year experience in similar work with GST Registration. 2.ELIGIBILITY a) Having minimum one year experience in the above field (A certificate issued by any public sector undertaking or reputed firm for having carried out flex printing should be submitted along with the bid). b) Should have permanent account number from income tax authorities c) Should have valid GST registration number.(composite dealers are not eligible) d)should have well established office with contact No and address should be mentioned in the Tender form. 3.TENDER SUBMISSION 3.1 The entire bid-submission would be online on ETS. Broad outline of submissions are as follows: a) submission of Bid Security/Earnest Money Deposit (EMD) b) submission of digitally signed copy of tender Documents/Addendum/Addenda. 3.2 Tender invited under two envelopes system, the first electronic envelope will be name as Techno Commercial envelop and will contain documents of bidder s satisfying eligibility/technical and commercial conditions and 2 nd electronic envelope will be name as financial electronic envelope containing financial quote. The first envelopes shall contain one set of the documents as per clause 5(i) a-j of Section IV. The financial part of bid shall contain one set of the complete Rate Quoting Chart as per Section XVII. 3.3. The bidder is requested to submit the documents offline as per Clause 5(ii) of Section IV to AGM(S&M-CM), O/o THE GENERAL MANAGER TELECOM, BSNL R,Balan K Nair Road, Kozhikode 673001 in a sealed envelope on or before the date and time of submission of bid specified in the NIT. The envelope shall bear the project name, the tender number and the words Do not open before due date and time. Signature & seal of bidder with Date 8

3.4. The envelope can be sent by registered post or can be directly dropped in the tender box provided in this office for this purpose on or before the due date and time. Delay in postal transit will not be accepted as a valid reason for condoning the delay in submission of the tender. 3.5 Last date for submission of Tender offer (both online and offline) is 14.30 hrs on..30.11.2018... 3.6. The tenderer is requested to sign in all pages before submission of the tender document as a token of having read the tender documents fully and understood. 4. EARNEST MONEY DEPOSIT 4.1. EMD specified for the of work as per NIT should be paid and enclosed with the Tender offer.emd for items of work is Rs 7600/- 4.2. EMD should be deposited in the form of an Account Payee Crossed Demand Draft drawn on any Nationalized Bank / Scheduled Bank, in favour of AO (Cash), o/o the General Manager Telecom, BSNL, Kozhikode-01 payable at Kozhikode 4.4. The Demand Draft for the EMD amount in original should be attached to the tender Offer. No other mode of payment for EMD will be accepted. 4.5. The EMD will not carry any interest, while it is in the custody of BSNL. 4.6. The EMD will be refunded / returned to the unsuccessful tenderers after finalization of tender and on production of Advanced Stamp Receipt. 4.7. The EMD of the successful tenderer will be treated as part of Security Deposit if the tenderer wishes so. 4.8. The EMD will be forfeited if the successful tenderer does not pay the Security Deposit in time and execute the Agreement. Also he will not be eligible to participate in the tender for the same work for one year from the date of intimation to pay the security deposit. 4.9 The EMD will be forfeited if the tenderer withdraws the tender before finalization of the tender. 5(i) Documents to be scanned and uploaded in the E-Tender portal (For Technical bid) a) Self attested Copy of Registration certificate for the Agency / Firm (certificate of Incorporation under Companies act 1956 ( in the case of Limited Company)/ partnership deed), as proprietorship deed as the case may be. Signature & seal of bidder with Date 9

b) Experience Certificate as specified in clause 2 in section IV. c) Self attested copy of PAN issued by Income Tax Dept d) Copy of Demand Draft for EMD/Tender Document Fee payment e) Certificate for near relatives not working in BSNL by bidder as per Section VIII f) Self attested Copy of GST Registration certificate. g) Tenderer/bidder s profile filled, signed and sealed. h) Bid form duly filled and signed i) Certificate for downloaded document from internet as per Section XII J) Undertaking & Declaration as per Section XVI The tenders submitted without enclosing copies of the above-mentioned certificates shall be liable for rejection. Original documents may be produced if demanded for verification. 5 (ii) Documents to be submitted offline (For Technical bid) to AGM (S &M- CM), O/o GMT, BSNL, Kozhikode a) Tender document duly filled and signed all pages b) Self attested Copy of Registration certificate for the Agency / Firm (certificate of Incorporation under Companies act 1956 ( in the case of Limited CompanY)/partnership deed) as proprietorship deed as the case may be. c) Experience Certificate section IV d) Self attested copy of PAN issued by Income Tax Dept e) Copy of Demand Draft for EMD/Tender Document Fee payment receipt. f) Certificate for near relatives not working in BSNL by bidder (Section VIII) g) Certificate for downloaded document from internet. h) Self attested Copy of GST Registration certificate. i) Tenderer/bidder s profile filled, signed and sealed. j) Bid form duly filled and signed k) Self attested copy of VAT Registration Certificate l) Undertaking & Declaration (section XVI) RATE QUOTING CHART UNDER SECTION XVII (FINANCIAL BID) SHOULD NOT BE SUBMITTED OFFLINE. 6.DATE OF OPENING 6.1. Technical bid will be opened in the presence of Bidders present on the due date of opening mentioned in Notice Inviting Tender. The time, Date and venue of the opening of Financial Bids will be intimated only to those bidders whose Technical Bid is accepted after evaluation of details and documents furnished as per clause 5. Rate should be quoted as per the Rate Quoting Chart at Section XVII Signature & seal of bidder with Date 10

6.2. If the Office remains closed or is not able to function due to unexpected reasons the tender will be opened at the same time on the next working day. 6.3. Any tender received after the deadline for submission of bids prescribed by BSNL KOZHIKODE in Clause 3.5 shall be rejected and returned to the tenderer. 6.4. If representative / authorized person of the bidder is to attend the bid opening an authorisation letter to this effect must be produced by him before he is allowed to participate in the bid opening. AUTHORISATION LETTER format is enclosed in the tender offer. 6.5. BSNL Kozhikode reserves the right to disqualify such tenderers who have a record of not meeting contractual obligations against earlier contracts entered into with the BSNL or not meeting the Tender conditions for the tender floated by BSNL. 7.REJECTION OF OFFER 7.1. All tenders in which any of the prescribed conditions are not fulfilled or incomplete in any respect are liable to be rejected. 7.2 If any clause is found added or altered the tender will be rejected 7.3 The bidder is expected to examine all instructions, terms and conditions. Failure to furnish any information required as per the tender conditions or submission of the tender schedule not substantially responding to the tender condition in every respect will be at the bidders risk and shall result in rejection of the tender. 8. RATE QUOTING METHOD 8.1. The rates should be quoted in figures and words in the form supplied under Section XVII. Any ambiguity in rates shall make the tender invalid. No clause should be added or altered in the rate quoting chart.. Conditional tenders will not be accepted 8.2. In case if there is any difference in amount written in figures and amount written in words, then the amount written in words will be treated as amount quoted. 8.3. The rate approved is fixed during the entire period of contract and shall not vary on any account. 8.4. No separate claim for transportation charges, tollgate fee etc., that the tenderer pays to the State / Central Government / Local Authorities or any other agency shall be entertained. 8.5 The rates are to be quoted clearly. The total amount quoted should be inclusive of cost of all taxes, materials, printing, labour charges, transportation charges in figures and in words, in the Rate Quoting Chart (Section XVII) Signature & seal of bidder with Date 11

8.6. The Bid should contain complete information for costing the value of items and services offered in response to this NIT, including Warranty. The rate-quoting chart should contain the firm and final rates in clear and unambiguous terms. The offer should be quoted only in the rate-quoting format in Section XVII. Prices quoted in other than the prescribed form of the rate-quoting format will be rejected and will not be considered for evaluation. 9. EVALUATION 9.1. The tenderers who fulfill the eligibility conditions mentioned in clause 2 of Section IV and who meet the specifications in section XV will be considered as eligible tenderers. 9.2 Evaluation of Tender will be done on the basis of the lowest Total amount quoted by eligible tenderers. Successful tender will be selected based on the lowest aggregate total amount for the works. 9.3. If there is any difference between the rates quoted in figures and words, the rates quoted in words only will be considered for evaluation. 10. SECURITY DEPOSIT The successful tenderer should remit a Security Deposit equivalent to 5 % of the tendered amount within 7days from the date of receipt of communication regarding the acceptance of the tender by cash at O/o GMT, BSNL, Kozhikode. This security deposit is payable in the following forms also. a. By crossed Demand Draft obtained from any Nationalized / Schedule Bank drawn in favour of Accounts Officer, O/o G.M.T, BSNL, Kozhikode-673 001 payable at Kozhikode b. The Security Deposit can also be given in the form of Bank Guarantee obtained from a Nationalised / Scheduled Bank valid for a period of 24 (twenty four) Months. c. This amount will be kept as Security Deposit for a period of 18 months or till the satisfactory completion of the contract whichever is later. Failure to pay the security deposit within the specified time will entail the forfeiture of EMD and also rejection of the tender. d. If the tenderer withdraws the tender during the currency of the tender period, the Security Deposit will be forfeited. e. Forfeiture of security Deposit. i) In case of the documents submitted is found false / forged at any stage, the Security Deposit will be forfeited. ii) If the contract is terminated by the BSNL due to poor quality of work or negligence /poor workmanship/ misbehavior / bad act of the contractor / his person or Signature & seal of bidder with Date 12

non-observing of the provisions stipulated in the contract, the Security Deposit shall be forfeited. iii) If the contractor is found violating any law / rule related to work and workman and report in this regard is received from the competent authority indicating the contractor for violation of any law / rule the Security Deposit shall be forfeited without prejudice to any other action as per provisions of the contract. iv) If the tenderer withdraws the tender during the currency of the tender period, the Security Deposit will be forfeited. V)If the contract is terminated for breach of contractual obligations, the security deposit shall stand forfeited. This is without prejudice to any other action to recover the losses/ damages against the contractor, as BSNL may be deem fit, as per the provisions of the contract f. If the contractor fails to undertake the work within the time limit mentioned, the Security Deposit will be forfeited. g. If the contractor fails to rectify the defect in the work done as ordered by the BSNL or fails to make good the damage done to the assets of BSNL while executing the work, the recovery to the extent of cost of rectification or damage done as assessed by the head of BA shall be recovered from the pending bills / Security Deposit. The assessment on recoveries made by the head of the BA shall be final and binding on the contractor. h) The performance Security Deposit & EMD unless forfeited to the BSNL in part or in full will be refunded after meeting all the contractual obligations of the warranty period of the goods supplied. 11. CONTACTING THE PURCHASER 11.1 No bidder shall try to influence the Purchaser on any matter relating to its bid, from the time of the bid opening till the time the contract is awarded. 11.2 Any effort by the bidder to modify his bid or influence the purchaser in the Purchaser s bid evaluation, bid comparison or contract award decision shall result in the rejection of the bid. 12. AWARD OF CONTRACT, PLACEMENT OF ORDER 12.1 The Purchaser shall consider placement of orders for commercial supplies only on those successful bidders whose offers have been found technically, commercially and financially acceptable. The purchaser reserves the right to negotiate / counter offer price(s) against price(s) quoted by any bidder. 13. PURCHASER S RIGHT TO VARY QUANTITIES 13.1 BSNL will have the right to decrease /increase up to 25% of the total quantity of Signature & seal of bidder with Date 13

goods and services specified in the schedule of requirements without any change in the unit price or other terms and conditions at the time of award of contract. 14.AGREEMENT 14.1. The successful tenderer will be required to execute an agreement in a Nonjudicial stamp paper of Rs. 200/- within the time frame stipulated by G.M.T BSNL, Kozhikode-673001 or his authorized representative. 14.2 The BSNL reserves the right to add / delete / modify the clause in the agreement. 15.VALIDITY 15.1. The bid shall remain valid for acceptance 180 days from the date fixed for bid opening and it will remain binding upon the bidder and is to be accepted at any time before the expiry of the period. A bid valid for a shorter period shall be rejected by BSNL as non-responsive. 15.2. The period of contract shall normally be one year from the date of awarding of the tender but can be extended for a further period of Six months or till such time a fresh tender is finalised whichever is earlier at the same rate with the same terms and conditions. 15.3 The rate once approved will not be changed under any circumstances. No upward revision of rate is allowed during the entire period of contract. 16. MODIFICATIONS AND WITHDRAWALS OF BIDS ONCE SUBMITTED: 16.1. Any bidder can modify, substitute or withdraw his bid after bid submission, provided that written notice of such modification or withdrawal is received by the designated officer PRIOR to the deadline fixed for submission of bids (i.e. closure of tender box) 16.2. Such bidders modifications / substitutions or withdrawal notice, should also be submitted in writing, and delivered in sealed and marked envelope and dropped in tender box before deadline fixed for submission of original bids. The said sealed envelope is to be additionally marked as MODIFICATION OR WITHDRAWAL along with other particulars of bidder and date of original bid. *********** Signature & seal of bidder with Date 14

Section IV-A E- tendering Instructions to Bidders Note :-The instructions given below are ITI s e-tender portal centric and for e-tenders invited by AGM(S&M-CM/CFA), O/o.GMT, BSNL, Kozhikode only. General These Special Instructions (for e-tendering) supplement Instruction to Bidders, as enclosed in Sec IV of the Tender Documents. Submission of Bids only through online process is mandatory for this Tender. For conducting electronic tendering, BSNL, Kozhikode, is using the portal ( https://www.tenderwizard.com/bsnl) of M/s ITI a Government of India Undertaking. 1. Tender Bidding Methodology: Sealed Bid System Single Stage Using Two Envelopes. Financial & Techno-commercial bids shall be submitted by the bidder at the same time. 2. Broad outline of activities from Bidders prospective: 1. Procure a Digital Signing Certificate (DSC) 2. Register on Electronic Tendering System (ETS) 3. Create Users and assign roles on ETS 4. View Notice Inviting Tender (NIT) on ETS 5. Download Official Copy of Tender Documents from ETS 6. Clarification to Tender Documents on ETS Query to BSNL (Optional) View response to queries posted by BSNL, as addenda. 7. Bid-Submission on ETS 8. Attend Public Online Tender Opening Event (TOE) on ETS Opening of Technocommercial Part 9. View Post-TOE Clarification posted by BSNL on ETS (Optional) Respond to BSNL s Post- TOE queries Attend Public Online Tender Opening Event (TOE) on ETS Opening of Financial-Part (Only for Technical Responsive Bidders) For participating in this tender online, the following instructions need to be read carefully. These instructions are supplemented with more detailed guidelines on the relevant screens of the ETS. Signature & seal of bidder with Date 15

3. Digital Certificates For integrity of data and its authenticity/ non-repudiation of electronic records, and be compliant with IT Act 2000, it is necessary for each user to have a Digital Certificate (DC). also referred to as Digital Signature Certificate (DSC), of Class 3 or above, issued by a Certifying Authority (CA) licensed by Controller of Certifying Authorities (CCA) [refer http://www.cca.gov.in]. 4. Registration Tender document can be downloaded from the website: www.tenderwizard.com/bsnl and to be submitted in the e-format as well as by post/courier/by hand. Cost of Tender Document & and Bid Security (in the form of DD), Power of Attorney in original along with the hard copies of all documents which are uploaded in the e tender portal to be submitted to AGM (CP), O/o. GMT, BSNL, Kozhikode before the scheduled date and time of submission of the tender otherwise the Bid will not be considered. Amendments, if any, to the tender document will be notified in the above website as and when such amendments are notified. It is the responsibility of the bidders who have downloaded the tender document from the website to keep themselves abreast of such amendments before submitting the tender document. Intending bidders are requested to register themselves with M/s. ITI through www.tenderwizard.com/bsnl for obtaining user-id, Digital Signature etc., by paying Vendor registration fee. Tender processing fee payment should be done during requisition of tender on line. BSNL has decided to use process of e-tendering for inviting this tender and thus the physical copy of the tender would not be sold. Note: After successful submission of Registration details and Vendor registration fee and processing fee ( as applicable). please contact ITI Helpdesk (as given below), to get your registration accepted/activated. Signature & seal of bidder with Date 16

5.ITI Helpdesk Mr Dhanraj Prakash 09686115308, e-mail : dhanraj.prakash@gmail.com Telephone/Mobile Mr Praveen 09745437834 Nos. e.mail :gatty24@gmail.com [between 9:30 hrs to 18:00 hrs on working days] E-mail ID bsnltwhelpdesk@gmail.com BSNL Contact-1 BSNL s Contact Person AGM(S&M-CM),O/o GMT,BSNL,Kozhikode-01 Telephone/ Mobile 0495-2771000 [between 9:30 hrs to 17:00 hrs on working days] E-mail ID pvshclt@gmail.com BSNL Contact-2 BSNL s Contact Person SDE(Mktg),O/o GMT,BSNL,Kozhikode-01 Telephone/ Mobile 0495-2772900 [between 9:30 hrs to 17:00 hrs on working days] E-mail ID sdermcpv@gmail.com 6.Some Bidding related Information for this Tender (Sealed Bid) The entire bid-submission would be online on ETS. Broad outline of submissions are as follows: The documents should be uploaded as follows During Request stage of uploading, upload the following documents only. 1. DD for Tender Fee as per NIT (Scanned copy on e-tendering Portal and Physically to Tender Inviting Officer in case of e-tender). 2. DD for EMD as per NIT (Scanned copy on e-tendering Portal and Physically to Tender Inviting Officer in case of e-tender). 3. Valid PAN No. 4. Valid GST Registration. 5. Power of Attorney (Scanned copy on e Tendering Portal and original to be submitted to Tender Inviting Officer in case of e-tender) 6.Copy of Certificate of Incorporation in case of Limited Company 7. Article of Memorandum of Association or Partnership deed or Proprietorship deed as per clause 4.17(7) of Section-IV. Signature & seal of bidder with Date 17

During submission stage, upload the remaining documents alone. 7.Offline Submissions of documents : The bidder is requested to submit all the documents as per Clause 5(ii) of Section IV offline to AGM (S&M-CM),O/o GMT, BSNL,Kozhikode on or before 14.30 hours on 30.11.2018 in a sealed envelope. The envelope shall bear the tender number, name of work and the phrase Do not open before 14.30 hours on 30.11.2018 8.Special Note on Security of Bids Security related functionality has been rigorously implemented in ETS in a multi-dimensional manner. Starting with 'Acceptance of Registration by the Service Provider', provision for security has been made at various stages in Electronic Tender's software. Specifically for Bid Submission, some security related aspects are outlined below: As part of the Electronic Encrypter functionality, the contents of both the Electronic Forms and the Main-Bid are securely encrypted using a Pass-phrase created by the server itself. The Pass-phrase is more difficult to break. This method of bid-encryption does not have the security and data-integrity related vulnerabilities which are inherent in e- tendering systems which use Public- Key of the specified officer of a Buyer organization for bid-encryption. Bid-encryption in ETS is such that the Bids cannot be decrypted before the Public Online Tender Opening Event (TOE), even if there is connivance between the concerned tender-opening officers of the Buyer organization and the personnel of e- tendering service provider. 9.Public Online Tender Opening Event (TOE) ETS offers a unique facility for Public Online Tender Opening Event (TOE). Tender Opening Officers as well as authorized representatives of bidders can attend the Public Online Tender Opening Event (TOE) from the comfort of their offices. For this purpose, representatives of bidders (i.e. Supplier organization) dully authorized are requested to carry a Laptop and Wireless Connectivity to Internet. Every legal requirement for a transparent and secure,public Online Tender Opening Event (TOE) has been implemented on ETS. As soon as a Bid is decrypted with the corresponding,pass-phrase as submitted online by the bidder himself (during the TOE itself), salient points of the Bids are simultaneously made available for downloading by all participating bidders. The work of taking notes during a manual Tender Opening Event is therefore replaced with this superior and convenient form of Public Online Tender Opening Event (TOE). ETS has a unique facility of Online Comparison Chart which is dynamically updated as each online bid is opened. The format of the chart is based on inputs provided by the Buyer for each Tender. The information in the Comparison Chart is based on the data submitted by the Bidders in electronic forms. A detailed Technical and/ or Financial Comparison Chart enhances Transparency. Detailed instructions are given on relevant screen ETS has a unique facility of a detailed report titled Minutes of Online Tender Opening Event (TOE) covering all important activities of Online Tender Opening Event (TOE). This is available to all participating bidders for Viewing/ Downloading. There are many more facilities and features on ETS. For a particular tender, the screens viewed by a Supplier will depend upon the options selected by the concerned Buyer. Signature & seal of bidder with Date 18

10.Other Instructions For further instructions, the vendor should visit the home -page of the portal (https://www.tenderwizard.com/bsnl). Important Note: It is strongly recommended that all authorized users of Supplier organizations should thoroughly peruse the information provided under the relevant links, and take appropriate action. This will prevent hiccups, and minimize teething problems during the use of ETS. The following FOUR KEY INSTRUCTIONS for BIDDERS must be assiduously adhered to: Obtain individual Digital Signing Certificate (DSC or DC) well in advance of your first tender submission deadline on ETS Register your organization on ETS well in advance of your first tender submission deadline on ETS Get your organization s concerned executives trained on ETS well in advance of your first tender submission deadline on ETS Submit your bids well in advance of tender submission deadline on ETS (There could be last minute problems due to internet timeout, breakdown, etc While the first three instructions mentioned above are especially relevant to first-time users of ETS,the fourth instruction is relevant at all times.) 11.Minimum Requirements at Bidders end Computer System with good configuration (Min P IV, 1 GB RAM, Broadband connectivity. Microsoft Internet Explorer 6.0 or above Digital Certificate(s) Windows XP) 12.Vendors Training Program Vendors may contact the ITI Helpdesk personnel given in Section IV A, for any type of training/help, which they may require while uploading the bids. Signature & seal of bidder with Date 19

SECTION-V GENERAL AND COMMERCIAL CONDITIONS OF CONTRACT 1. QUALITY OF WORK 1.1As directed the work should be carried out as mentioned in Section XV from the date of issue of purchase order. For delayed work, penalty as per clause 5 will be imposed. 1.2. In the event of any failure to comply with any of the clause of the tender terms and conditions or the agreement, the tender is liable to be cancelled and the security deposit is liable to be forfeited. 1.3. Time is the essence of the contract and the contractor should respond to the calls immediately. 1.4. If the service of the tenderer is not satisfactory, BSNL has the right to terminate the tender by giving 15 days notice for breach of contractual obligations. 2. RESPONSIBILITY OF THE CONTRACTOR: 2.1. The contractor should supply the items as specified in section 15 2.2. In case of additional requirements the contractor should be in a position to supply them at the approved rate without delay. 2.3. Any communication to the last known address will be sufficient for any purpose of written communications. Any plea of absence from head quarters or change of address will not be accepted to establish the non-receipt of communication on the part of the tenderer. 3.DAMAGES AND LOSSES 3.1. The successful tenderer will be engaged as SUPPLIER ON CONTRACT BASIS. 3.2. The tenderer getting the work order will be entirely responsible for all losses and damages caused during execution of supply by his party to men, material and properties belonging to not only BSNL but also to other departments, organizations and individuals. BSNL shall have no liability whatsoever. 3.3. Any legal or financial implications while executing the work would rest with the tenderer only. BSNL shall have no liability whatsoever. Signature & seal of bidder with Date 20

4.DELAY 4.1. Delivery of the goods and performance of services shall be made by the supplier in accordance with the time schedule specified by the purchaser in the supply order. In case, if the supply is not completed in the stipulated delivery period, as indicated in the supply order, purchaser reserves the right either to short close/cancel this supply order and /or recover liquidated damage charges. The cancellation/short closing of the order shall be at the risk and responsibility of the supplier and purchaser reserves the right to purchase balance-unsupplied item at the risk and cost of the defaulting vendors. 4.2. Delay by the supplier in the performance of its delivery obligation shall render the supplier liable to the forfeiture of its performance security, imposition of liquidated damages and/or termination of the contract for breach of contractual obligations 5. PENALTIES / LIQUIDITY DAMAGES The contractor should carry out the work of Supplying and mounting of Front LIT boards with suitable clamps to all retailer shops at various places in Kozhikode BA ( as mentioned in Page 17 work specification ) of the date of supply order along with the matter to be printed. In the event of failure on the part of the successful tenderer to complete the work as per the work ordered, the Security deposit amount paid by him will stand forfeited in addition to blacklisting the firm for 3 years. In case of delay in completing of work,a penalty of @0.5% per week or part thereof of the order value for each work for 10 weeks and there after@ 0.7% per week or part thereof for next 10 weeks, subject to a maximum of 12% up to 20 weeks would be deducted as penalty. The decision of General Manager Telecom, Kozhikode is final in this regard. If any consequential damages occur to the items, materials during erection and execution of work, the cost of damage incurred so should be borne by the tenderer and damaged part(s) verified / replaced within a reasonable time of 7 days. 6.DELIVERY Delivery of the goods shall be made by the supplier in accordance with the terms specified by the purchaser in his schedule of requirements and special conditions of contract and the goods shall remain at the risk of the supplier until delivery has been completed. The delivery of the item shall be to the ultimate location as given in the supply order. Delivery of goods should be completed within the number of days from the date of issue of supply order mentioned in the supply order Signature & seal of bidder with Date 21

7.WARRANTY 7.1. The supplier shall warrant that the stores should be supplied shall be new and free from all defects and faults in materials used, workmanship and manufacture and shall be of the highest grade and consistent with the established and generally accepted standards for materials of the type ordered and shall perform in full conformity with the specifications. The supplier shall be responsible for any defect that may develop under the conditions provided by the contract and under proper use, arising from faulty material, design or workmanship such acts as corrosion of the ITEMS, inadequate quantity of material to meet ITEMS requirements, inadequate contact protection, deficiency in design and /or otherwise and shall remedy such defects at his own cost when called upon to do so by the purchaser who shall state in writing, in what respect the MATERIALS /ITEMS is faulty. This warranty shall survive inspection or payment for/and acceptance of goods. 7.2. If any defect is not remedied by the supplier within a reasonable time,(maximum 15 days) the purchaser may proceed to get the defect rectified from the other supplier etc., at the suppliers risk and expenses, but without prejudice to any other right if the purchaser may have against the supplier in respect of such defect. 7.3. Replacement under warranty clause shall be made by the contractor free of charges at site including freight, insurance and other incidental charges. 7.4 Warranty of the goods supplied shall be for minimum period of one year from the date of successful installation. 8.TERMINATION 8.1. BSNL, Kozhikode may without prejudice to any other remedy for breach of contract, may terminate the contract in whole or in parts by giving 15 days notice. i) If the contractor fails to perform any of the terms and conditions under the contract. ii) BSNL Kozhikode may without prejudice to other rights under the law of the contract provided get the tender work done at the risk and cost of the tenderer in above circumstances. iii) BSNL Kozhikode may also by giving written notice and without compensation to the contractor terminate the contract if the contractor becomes unwilling, bankrupt or otherwise insolvent without affecting its right of action for remedy, as deemed fit. 8.2. BSNL Kozhikode shall not be responsible for any loss or damage incurred to the contractor as a result of the termination of the contract. BSNL shall be free to take due action for the appointment of a new contractor during the period under notice and thereafter. The contractor / the company will be debarred for further participation in the tender floated by this BA. 8.3. The successful tenderer shall under no circumstances sublet the contract and if shall do so, the BSNL, Kozhikode whereupon by notice in writing rescind the contract. Signature & seal of bidder with Date 22

9.PAYMENT OF BILLS 9.1 The contractor shall submit GSTN complaint bills in triplicate on serially machine numbered printed forms only, to the officer AGM(S&M-CM/CFA), concerned along with an advance stamped receipt for processing for payment. Necessary deductions towards income tax and surcharge and any other tax levied by state / central Government / Local administration shall be made from the bills at the time of payment as per rules in existence at that time. The payment will be made only through RTGS/NEFT 9.2 100% of the payment will be made on receipt / supply and successful mounting of goods in good condition as given in the supply order with the following documents. 9.3 Invoice clearly indicating the break-up details of composite rights i.e. basic, ED, GST and any other duties and taxes, freight, packing charges etc. Delivery Chalan with consignee s signature of receipt. The contractor shall submit the GST registration number in the bill. 9.4 In cities areas where ECS/EFT facility is provided by banks, the bidder must have accounts in such ECS/EFT facility providing banks and that bank account number shall be quoted in the bids by the bidder. 9.5 The bidder must submit the proforma (Section XI) for transfer of payment through Electronic clearance / Electronic Fund Transfer. 9.6 Any increase in taxes and other statutory duties / levies shall be to the contractor s account. 9.7 However the supplier shall pass on benefit of any decrease in these taxes/duties to the purchaser. 9.8 No payment will be made for Retailer Flex Boards rejected at the site of testing. 10. RIGHTS RESERVED FOR BSNL 10.1. BSNL Kozhikode reserves the right to blacklist a tenderer for a suitable period in case he fails to honor his tender without sufficient grounds 10.2. BSNL Kozhikode reserves the right to reject any or all tenders at any point of time without assigning any reason. 10.3. In case of any dispute before entering into contract, the decision of the General Manager telecom, BSNL, Kozhikode shall be final. 10.4. The General Manager Telecom, BSNL, Kozhikode shall be the final authority for deciding the successful tenderer and his decision will be final. 10.5. BSNL Kozhikode reserves the right to ask for additional quantities of equipment or decrease the number of equipment. The increase is 25% of the Total quantity and decrease will not be more than 25% of the total quantities mentioned in this tender. Signature & seal of bidder with Date 23

11.RESTRICTIONS Any attempt to secure any interest for actual prospective tenderer or influence by any means for the acceptance of particular tender will render the concerned tenderer liable for exclusion from consideration 12.FORCE MAJEURE: - 12.1. If at any time, during the continuance of this contract, the performance in whole or in part, by either party or any obligation under this contract shall be prevented or delayed by reasons beyond control -FORCE MAJEURE- neither party shall, by reasons of such events be entitled to terminate this contract, nor shall either parties have any claim for damages against the other in respect of such non performance or delay in performance. 12.2. The force majeure shall include war or hostility, or acts of the public enemy, or civil commotion, or sabotage, or fire, or floods, or explosions, or epidemics, or quarantine, or restrictions, or strikes, or lockouts or acts of God (herein after referred to as eventuality). 12.3. Provided such force majeure provisions apply only if notice of happening of any such eventuality is given by either party claiming concession to the other within 21 days from the date of occurrence thereof, 12.4. Provided activities under the contract that were interrupted under the force majeure event are resumed as soon as practicable after such event comes to an end, or cease to exist, and the decision of the BSNL, Kozhikode as to whether the activities have been so resumed or not, shall be final and conclusive. 12.5. Provided further that if the performance in whole or part of, any obligation under this contract is prevented or delayed by reasons, for any such events for a period exceeding 60 days, either party may at his option terminate the contract. 13.DISPUTES / ARBITRATION: - 13.1. In the event of any question, dispute or difference arising under this agreement or in connection therewith (except as to matters, the decision of which is specifically provided under this agreement) the same shall be referred GMT BSNL Kozhikode for arbitration. 13.2. The award of the arbitrator shall be final and binding on both the parties. It is a term of agreement that, in the event of such arbitrator to whom the matter is originally referred to, being transferred or vacating his office on resignation or otherwise or refuses to do the work or neglecting his work or being unable to act for any reason whatsoever then the BSNL shall appoint another person to act as arbitrator in the place of the outgoing Arbitrator. The agreement to appoint an arbitrator will be in accordance with the Arbitration and Conciliation Act, 1996. 13.3 The arbitrator, may from time to time, with the consent of both the parties shall enlarge the time frame for and publishing the award. Subject to the aforesaid Arbitration and the conciliation act 1996, and the rules made there under, any Signature & seal of bidder with Date 24

modification thereof for the time being in-force, shall be deemed to apply to the arbitration proceedings under this clause. 13.4. Upon every and any references as aforesaid, the assessment of cost and of incidental expenses, in the proceedings for the award shall be in the discretion of the arbitrator. 13.5. The venue of the arbitration proceedings shall be the place from which the acceptance note is issued or such other place as the arbitrator at his discretion may decide. 14.CERTIFICATE BSNL Non executive & Executive employees also called Group-A and Group-B officers either directly recruited or on deputation and their near relatives are prohibited from participation in this tender. Hence, the tenderer participating in the BSNL tender should ensure that none of their relatives are working in BSNL. The near relatives for this purpose are defined as a. Members of a Hindu Undivided Family. b. They are husband and wife. c. The one is related to the other in the manner as father, mother, son(s), son s wife (daughter-in-law), and daughter s husband (son-in-law), brother(s) and brother's wife,(sister-in-law), sister(s)and sister s husband (brother in law). The tenderer should give a certificate to the effect that none of his / her such relative is working in the units of BSNL as defined above (Section VIII). In case of proprietorship firm the certificate will be given by the proprietor, for partnership firm, certificate will be given by all the Partners and in case of limited company by all the Directors of the company. Any breach of these conditions by the company or firm or any other person, the tender / work will be cancelled and the EMD / Security Deposit will be forfeited at any stage whenever it is noticed. The BSNL will not pay any damages to the Company or firm or concerned person. The company or the firm or the person will also be debarred for further participation in the tenders floated by this BA. 15.SET OFF: - Any sum of money due and payable to the tenderer (Including Security Deposit refundable to him) under this contract may be appropriated by the BSNL, Kozhikode, and set off against any claim of the BSNL for payment of a sum of money arising out of this contract or under any other contract made by the contractor with the BSNL. Asst. General Manager (S&M-CM), O/o G.M.T, BSNL, KOZHIKODE-01 Signature & seal of bidder with Date 25