Internet and Telephone Voting Process City of Owen Sound 2018 Municipal Election
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1 Internet and Telephone Voting Process City of Owen Sound 2018 Municipal Election This document is submitted in confidence and contains some or all of the following types of information: trade secrets, scientific information, financial information, technical information, commercial information, and labour relations information. Disclosure of any of the information contained in any of the documents herein would result in undue loss to Dominion Voting Systems.
2 Dominion Voting Systems - Introduction Canada s largest election systems provider Over 1,200 jurisdictions across Canada, the U.S., and internationally Canadian company, based in Toronto More than 250 employees DataFix integration Election solution presentation
3 Canadian Footprint Customers across the country Elections Ontario Elections New Brunswick Elections Alberta Ottawa, Winnipeg, Hamilton Over 100 Municipalities in Ontario Municipalities in BC, Alberta, Manitoba, Newfoundland Political parties, unions, organizations Election solution presentation
4 Ontario Customers Some Ontario Clients Ottawa Hamilton Burlington Cambridge Springwater Brantford Kawartha Lakes Peterborough Greater Sudbury Oshawa Whitby Belleville Oakville Kitchener St. Catharines Waterloo Vaughan Pickering Richmond Hill Oro-Medente Guelph Chatham-Kent Over 100 Ontario Municipalities in the 2014 Elections ELECTION SOLUTION PRESENTATION
5 Internet / Telephone Deployments Combined Tabulation IV Burlington Brantford Quinte West Timmins Chatham-Kent Springwater Prince Edward County Kingston Belleville Peterborough Penetanguishene Ontario Municipal Internet and Combined IV/IVR Only Greater Sudbury Pickering Kawartha Lakes Renfrew County Muskoka County Petawawa Bruce County Grey County West Perth 53 Municipalities across Ontario Election solution presentation
6 American Footprint Provider for one-third of the U.S. market 52 of the 58 counties of New York State (pop. 10 million) Chicago, IL Phoenix, AZ State of Louisiana State of New Jersey State of Nevada State of New Mexico Hundreds of jurisdictions throughout the country Election solution presentation
7 International Deployments Mongolia 2012 and 2013 national elections 2,500 ImageCast tabulators Philippines 2010 and 2013 national elections 82,000 ImageCast tabulators Puerto Rico 2016 general election onwards 6,000 ImageCast tabulators All chose Dominion as the best solution Election solution presentation
8 Internet / Telephone Overview - Certification Digital Boundary Group of London, ON: Successful 2006, 2010, and 2014 audits on behalf of Ontario municipalities FVAP (Federal Voting Assistance Program), U.S. Department of Defence: Successful 2011 open-ended vulnerability testing against the UOCAVA (Uniformed and Overseas Citizens Absentee Voting Act) Internet Voting standards Dominion was 1 of only 3 companies worldwide who successfully completed this stringent audit PricewaterhouseCoopers: Successful 2013 audit for Liberal Party of Canada Election solution presentation
9 Internet / Telephone Overview Internet and Telephone voting solutions designed, built and tested by Dominion IV/IVR systems are integrated within the overall Dominion solution (including Election Management System and Results Tally Reporting) Hosted in redundant data centre environments (Ontario) 3rd party integration for elector list management and voter strike off Compatible and Optimized for multiple operating systems, hardware devices and browsers Election solution presentation
10 Internet / Telephone Overview - Network Internet Telephone Network Election solution presentation
11 Internet / Telephone Overview - Voter Login Visual representation of voter progress Configurable login requirements Captcha includes audio and refresh Oath of qualification: Defines the voter qualifications States penalties for fraudulent use Requires Voters to Accept the Declaration prior to continuing their voter session Election solution presentation
12 Internet / Telephone Overview - Ballot Designed for usability and accessibility, built to W3C standards Optimized for multiple operating systems Clear ballot navigation options Warning Messages for blank and undervotes Prevents Overvoting Select by clicking anywhere on the line Telephone voting accessible from touch-tone phone, cellular and smart phones Election solution presentation
13 Internet / Telephone Overview Review Review Review ballot choices prior to casting the vote Single access only Vote received notice Positive feedback with regard to completion of the vote Election solution presentation
14 Internet Voting Internet Voting Process
15 Internet Voting Letters Your voter information letters will be mailed on or about September 28 th, 2018 and you should receive it the following week. Please keep the letter in a safe place until you cast your vote beginning October 12 th, 10:00 am Please keep the letter nearby when you vote as you will need your Voter ID, your PIN and your Year of Birth.
16 Internet Voting Voter Letter City of Owen Sound Voter Letter Voter Instructions.
17 Internet Voting Voter Letter City of Owen Sound Race and Candidate Information.
18 Internet Voting Enter the URL Address Using any standard browser, the voter accesses the internet voting system by entering the Internet Voting address The address is located on the voter information letter sent to each eligible elector prior to the start of voting in the web browser address bar. Please note the address displayed is for demonstration purposes only.
19 Internet Voting Welcome page The system displays the Municipality Internet Voting Landing Page. The landing page provides the voter the ability to access the voting system. If the voter attempts to access the voting system prior to the start of voting, the landing page would indicate when voting will be available. Once internet voting is live, the voter will simply click the Vote button to begin their voting session.
20 Internet Voting Voter Login Following the instructions, the voter is prompted to input their voter credentials as found on the Voter Information Letter to be received prior to the start of voting. As an additional security feature, the voter enters the letters or numbers displayed in the Verification Text box. These letters can be entered in either upper or lower case.
21 Internet Voting Voter Tools Accessibility Navigation Bar
22 Internet Voting Voter Tools If provided, the ability to switch languages
23 Internet Voting Voter Tools Text Size
24 Internet Voting Voter Tools Change View from Colour to Black and White only
25 Internet Voting Voter Tools Change Screen View to White print on black
26 Internet Voting Voter Login Once the voter has input their voter credentials and security code, they press the submit button. The system will check voter credentials ensuring the voter is eligible to vote. Once the voter credentials are validated, the voter is able to proceed with their voting session.
27 Internet Voting Oath of Qualification The voter is prompted to read and agree to the Oath of Qualification, which details qualifications required to participate in the election, as well as the Notice of Offence. The voter must accept the terms of the oath by selecting the Accept button. If the voter selects the Decline button, they are exited from the system. This does not prevent them from re-entering the voting system and accepting the terms of the oath at a later time.
28 Internet Voting Marking the Ballot Following the instructions, the voter is prompted to make their ballot selections. Vote for up to one (1)
29 Internet Voting Marking the Ballot On screen instructions indicate how many selections the voter is to mark. In the case of this Mayor s race they are to make one (1) selection only. Voters mark their ballot selection by using the mouse to click anywhere on the line containing the name of the candidate they wish to voter for. Their selection will be indicated by a checkmark being displayed next to their selection. A voter can change this selection at anytime by de-selecting the original mark and making a new selection. Vote for up to one (1) Once the voter is comfortable with their selection, the voter selects the next contest button to move to the next ballot race.
30 Internet Voting Marking the Ballot Using the same process as for the Mayor s race the voter proceeds to mark all the races available to be voted. At anytime they can move to the next or previous ballot race to make a change to their selections.
31 Internet Voting Ballot Review Warning and error messages are displayed on the review screen. Voters use the go back button or the Change button to return to the race and update the ballot.
32 Internet Voting Warning The voter can return to the ballot with the warning message and updates the ballot.
33 Internet Voting Warning Update Once the voter has updated the ballot they return to the ballot review
34 Internet Voting Cast Ballot The Voter can review and update the ballot as often as they like until they are satisfied with their selections and selects the Cast Ballot button. Once the voter has cast their ballot, the system saves the voter content and strikes the voter from the list.
35 Internet Voting Once the voter has completed all the ballot races and confirmed their selections a Voting Completed message is displayed, indicating that the ballot has been cast and thanking the voter for participating. At this time the voter cannot re-access the voting system and they have been struck off the Voters List.
36 Telephone Voting Telephone Voting Process
37 Telephone Voting To initiate a Telephone voting session, the voter will require A touch-tone home telephone, cellular phone OR smart phone The information contained on their Voter Information Letter, including the toll free phone number, their Voter ID and PIN number and Year of Birth.
38 Telephone Voting The Voter starts the telephone voting process by dialing the toll free number found on the Voter Information Letter Welcome to the City of Anywhere 2018 Municipal Election
39 Telephone Voting The Voter is prompted to input their Voting Credentials as found on their Voter Information Letter. Please enter your Voter ID number
40 Telephone Voting The Voter is prompted to input their Voting Credentials as found on their Voter Information Letter. Please enter your PIN number as found on your Voter Information Letter 96531
41 Telephone Voting The Voter is prompted to their Date of Birth. Please enter your Year of Birth 1954
42 Telephone Voting The Voter s credentials are validated. Your voter credentials are being validated. Once the voter s credentials have been validated: Welcome message is played System indicates the races available to be voted The voter is provided with instructions on how to vote using the Telephone in order to complete their ballot The Voting system proceeds to the first contest on the ballot
43 Telephone Voting Voter for Mayor This contest is for Mayor of the City of Anywhere. Please select ONE of the following: To vote for: Adam Aims Press 1 Brian Burns Press 2 Connie Currie Press 3 Voter Selects Option 2
44 Telephone Voting Voter for Mayor You have selected Brian Burns. If this is correct, press the # key. To cancel this selection, press the * key. Voter selects option #. Voter is taken to the next contest on the ballot.
45 Telephone Voting Vote for Deputy Mayor This contest is for Deputy Mayor of the City of Anywhere. Please select ONE of the following: To vote for: Doug Duggan Press 1 Edith Edwards Press 2 Francis Franks Press 3 Voter selects option 1.
46 Telephone Voting Voter for Deputy Mayor cancelling a selection You have selected Doug Duggan. If this is correct, press the # key. To cancel this selection, press the * key. Voter selects option * key.
47 Telephone Voting Voter for Deputy Mayor cancelling a selection Your selection has been cleared. To vote for the Deputy Mayor please select on of the following:. This contest is for Deputy Mayor of the City of Anywhere. Please select ONE of the following: To vote for: Doug Duggan Press 1 Edith Edwards Press 2 Francis Franks Press 3 Voter selects option 2.
48 Telephone Voting Voter for Deputy Mayor You have selected Edith Edwards. If this is correct, press the # key. To cancel this selection, press the * key. Voter selects option #. Voter is taken to the next contest on the ballot.
49 Telephone Voting Vote for School Board Trustee This contest is for French Language Public School Board Trustee for the City of Anywhere. Please select ONE of the following: To vote for: Doug Duggan Press 1 Edith Edwards Press 2 Francis Franks Press 3 Voter selects option 3.
50 Telephone Voting Voter for School Board Trustee You have selected Francis Franks. If this is correct, press the # key. To cancel this selection, press the * key. Voter selects option # key. Voter is taken to the Ballot review.
51 Telephone Voting Ballot Review You have finished voting. All your selections will be read to you now. Mayor: You have selected Brian Burns. To complete voting in this contest, please press the # key. To clear this selection and restart voting for this contest press the * key. The Voter accepts the selection of each race by pressing the # key. This is repeated for all races.
52 Telephone Voting Thank you Once the voter has completed the ballot review and has accepted all their choices, they will cast their ballot, and receive the message: You have successfully cast your ballot. Thank you for voting. The voter is now struck off the eligible voters list and disconnected from the voting system.
53 Frequently Asked Questions Question If a voter is disconnected during the voting session can they re-enter the voting system? Answer If a voting session is interrupted at any time prior to the voter confirmation and casting the final ballot, the voter can simply re-enter the voting system (Internet or Telephone) and reinitiate the voting process. Can a voter s credentials be used to vote more than once? No, once a voter has confirmed and cast their final ballot selections their voter credentials are no longer valid, this is equivalent to having been struck off the Voters List at a polling station. If a voter requires assistance are they able to contact the Municipality? Yes, during the voting period a voter can visit a Help Centre in the Municipality or call the municipal office at ext 2018.
54 Internet and Telephone Voting Questions and Thank You
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