independent and effective investigations and reviews PIRC/00423/17 APRIL 2018 Report of a Complaint Handling Review in relation to Police Scotland
|
|
- Pauline Holt
- 6 years ago
- Views:
Transcription
1 independent and effective investigations and reviews PIRC/00423/17 APRIL 2018 Report of a Complaint Handling Review in relation to Police Scotland
2 What we do We obtain all material information from Police Scotland and the applicant. We then use this information to examine the manner in which the complaint was dealt with and conclude whether the complaint was handled to a reasonable standard. In doing so, we consider factors such as: whether sufficient enquiries into the complaint have been carried out by Police Scotland; whether Police Scotland s response to the complaint is supported by the material information available; whether Police Scotland has adhered to the relevant policies, procedures and legal provisions in dealing with the complaint; whether Police Scotland s response is adequately reasoned; and where the complaint has resulted in Police Scotland identifying measures necessary to improve its service, that these measures are adequate and have been implemented. Finally, where we consider appropriate, we make recommendations, give reconsideration directions and identify learning points for Police Scotland. independent and effective investigations and reviews
3 Executive Summary The Complaints The complaints arose after the applicant contacted Police Scotland to report a non-recent domestic abuse allegation against his ex-partner. We considered two complaints, namely that: 1. Officers did not provide a quality of service to the applicant in relation to the recording of his report of domestic abuse; and 2. An officer was uncivil to the applicant during a telephone conversation on 9 February Police Scotland s Decision As a result of their complaint investigation, Police Scotland did not uphold either of the applicant s complaints. Our Findings Having reviewed the handling of the complaints, we agree with Police Scotland s decision to not uphold the complaints. We have therefore concluded that Police Scotland has handled the complaints to a reasonable standard. However, while we have found that Police Scotland has handled both of the complaints to a reasonable standard; a learning point has nonetheless been identified in this connection. Page 1
4 Background The applicant was in an on/off relationship with Ms A between 2005 and During this time, Ms A had a son that the applicant raised as his own. Since separating with Ms A, the applicant has moved away and has had no recent contact with his son. Over the years, the applicant has made various allegations about Ms A and his son to Police Scotland. The applicant has also made various complaints about the service he has received from Police Scotland in this regard. As a result, he is known to officers in the relevant local police division. The applicant initially contacted Police Scotland in 2013 to report an allegation of rape involving his son. The applicant subsequently made a complaint about Police Scotland in this regard. Of note is that this matter has been concluded separately, having been subject to a previous complaint handling review. In November 2015, the applicant reported to Police Scotland that he had been the victim of domestic abuse by Ms A in The incident was investigated by officers, following which the applicant was updated to the effect that there was insufficient evidence in which to charge Ms A. The applicant contacted Police Scotland on 9 February 2017 requesting a welfare check to be carried out on his son. He believed that his son should not be with his mother, and he again made reference to the alleged rape involving his son that he had raised previously. In March 2017, the applicant corresponded with Police Scotland. At this time, he complained that he did not receive a quality of service in relation to his domestic abuse allegations. He further said that Sergeant B had been uncivil to him during a telephone call regarding his son on 9 February Of note is that in May 2017, and whilst the complaint enquiry was ongoing, the applicant made further contact with Police Scotland. At this time, he again reported that he had been the victim of domestic abuse by Ms A in This resulted in an additional statement being taken from the applicant, and a further crime report being raised in June The applicant received a final response to his complaints in a letter dated 19 September 2017 from Detective Chief Inspector D. Page 2
5 Complaint 1 The applicant complained that officers did not provide a quality of service to him in relation to the recording of his report of domestic abuse. Police Scotland s Handling of Complaint 1 [not upheld by the police] Within her response to the applicant, Detective Chief Inspector D said that at the applicant s request, she had dispatched two officers to attend at his address in May 2017 and obtain a statement from him. She explained that this statement resulted in [most recent crime report number] being raised, and that this crime report records the progress of the enquiry. Detective Chief Inspector D thereafter explained that a review of the crime recording system showed that the applicant had previously reported a domestic abuse incident at the hands of the same perpetrator. She also said that this report had been recorded and given a separate crime report number. Detective Chief Inspector D said that the incident recorded under the previous crime report number had been reviewed, and as such she was able to confirm that a thorough investigation had taken place. She also noted that the information contained within the previous crime report was similar that provided by the applicant in his most recent statement and used to form the basis of the most recent crime report. Detective Chief Inspector D said that the witnesses named by the applicant were interviewed in relation to his allegations all of whom denied having witnessed the alleged assault against him or having seen bruises on him thereafter. Detective Chief Inspector D explained to the applicant that there was a lack of corroborative evidence to justify any charges being raised against Ms A. Detective Chief Inspector D however confirms that she is being kept up to date in relation to the other allegations that he has since made that are still being investigated. Detective Chief Inspector D advised that she agreed with the enquiry officers conclusion that there was insufficient evidence to consider charging Ms A at that time. For this reason, she has not upheld the applicant s complaint. Our Review of Complaint 1 A copy of the previous crime report has been provided to us to inform our review. This confirms that the applicant made contact with Police Scotland on 5 November At this time, he alleged that he had been the victim of a non-recent domestic abuse incident between 1 February and 28 February 2013 by Ms A. He provided the details of three witnesses who he said had either seen the assault against him or had witnessed the subsequent bruising. We can confirm that the crime report raised in 2015 details the actions taken by the enquiry officers. This crime report confirms that witness statements were obtained. It is noted that all three witnesses denied having seen Ms A assault the applicant and/or denied having seen any bruising on him thereafter. Page 3
6 The most recent crime report - raised on 20 June has also been provided to us. We can confirm that this crime report refers to the applicant alleging that he was a victim of domestic abuse. Of note is that this subsequent allegation also dates to having occurred between 1 February and 28 February The crime report raised in 2017 refers to a system check as having being carried out, and the officers having noted that the crime report was identical to an earlier crime report that had been raised by the applicant in It was noted that the crime report from 2015 had been fully investigated, with statements having been obtained from the alleged witnesses. It also noted that the accused was interviewed in respect of the allegation against her; however it was concluded that there was insufficient evidence to support any charges being raised. The crime report confirms that the applicant was made aware of the enquiries carried out by the officers at that time and the outcome of the same. Furthermore, it is noted in the 2017 crime report that the applicant had failed to supply Police Scotland with any new evidence or information to support his allegation. We consider that when the applicant initially reported his allegation of domestic abuse in 2015, the allegations were fully investigated at that time. Therefore, when the applicant later reported what appears to be the same incident in 2017, the officers have correctly cross-examined the crime reports, and deemed that there was nothing further to investigate as he had failed to provide any further and/or new information to support his allegation. The applicant had previously been told that there was a lack of evidence to support any charges being raised against Ms A. The fact that there are two crime reports that have been raised confirms that Police Scotland have both recorded the allegations made by the applicant and have also carried out an investigation, with the applicant being advised on both occasions of the outcome. This demonstrates that Police Scotland have taken the applicant s domestic abuse allegations seriously, and thus addresses the crux of his complaint in this regard. Accordingly, we are satisfied that the response provided by Detective Chief Inspector D is based on the material information available. Our Conclusion on Complaint 1 We conclude that Police Scotland has handled this complaint to a reasonable standard. No further action is required. Page 4
7 Complaint 2 The applicant complained that an officer was uncivil to him during a telephone conversation on 9 February The applicant claimed that the officer told him that he did not care that his son had been raped five years previous. Police Scotland s Handling of Complaint 2 [not upheld by the police] Detective Chief Inspector D said that she had identified the subject officer that spoke with the applicant on the evening of 9 February She requested that this subject officer provide a statement recalling the conversation he had with the applicant. Detective Chief Inspector D told the applicant that the subject officer denied being uncivil to the applicant, and that he specifically denied having told the applicant that he did not care about the rape of his son. Detective Chief Inspector D further explained that the subject officer had named another officer as being present during the telephone conversation, and who would have over-heard his side of the conversation. Detective Chief Inspector D explained to the applicant that she had checked to see if a recording of the telephone conversation was available, but it was not. Detective Chief Inspector D thereafter advised the applicant that she was unable to uphold his complaint due to the lack of evidence to support his position. Our Review of Complaint 2 Sergeant B has provided a statement in response to the complaint against him. A copy of this statement has been provided to us to inform our review. We can confirm that in his statement, Sergeant B has said that on 9 February 2017, he had reviewed the incident report that was raised after the applicant had contacted Police Scotland to request a welfare check to be carried out on his son. Sergeant B said that upon reviewing the incident report he had noted that, on the face of it, there appeared to be an immediate child protection concern. As such, he contacted the applicant by telephone. Sergeant B said that he was working alongside Sergeant E at the time, and that Sergeant E witnessed his side of the telephone call with the applicant. Sergeant B has provided a detailed account of his recollection of the telephone call with the applicant. He said that the applicant was difficult to deal with when he contacted him by telephone. He also said that the applicant appeared intent on making various allegations against individuals, separate police forces, and social workers. However, despite this being the case, the applicant was unable to provide answers to questions he was asked by Sergeant B regarding why he had contacted the police that day requesting a welfare check on his son. Sergeant B said that as the call progressed, he was able to establish that the applicant had not seen the various persons involved in his allegations for a period of four years or longer. He also said that the applicant had no new information to give Police Scotland to justify his request. Sergeant B said that when he was trying to explain his position, the applicant became irate and began accusing him of not caring about his son s rape. Within his statement, Sergeant B also describes trying to explain to the applicant that this was not the case; however the Page 5
8 matter that he was reporting was historical, and that he was not reporting any new information. Despite this, the applicant continued to make accusations against Sergeant B before he ended the call. Sergeant B said that at no time did I say to [the applicant] that I didn t care about any aspect of his call, but specifically did not say this in relation to a child s rape. The converse is true however as he repeatedly accused me of this. It is noteworthy that although Sergeant B has said that his colleague - Sergeant E had been present and over-heard the telephone exchange, no statement was obtained from him as part of the complaint enquiry. We consider that Detective Chief Inspector D s response to the applicant would have been strengthened if she had obtained a statement from Sergeant E confirming: whether he overheard Sergeant B being uncivil to the applicant; and/or whether Sergeant B had told the applicant that he did not care about his son being raped. Nonetheless, despite there being no statement from Sergeant E, we do not consider that this would have altered the final outcome of the complaint enquiry. As we have explained, Sergeant B has denied the allegation made by the applicant and there is no recording of the call available. We therefore consider that the available information is equally balanced. Of relevance in this respect is section of the Complaints about the Police Standard Operating Procedure ( the SOP ) which provides: There may be occasions when it is simply not possible to conclude that on [sic] account is more probable than another. This may occur when the evidence is equally weighted on both sides, for example where there is nothing in the surrounding facts to support either account, or where there is nothing to undermine the credibility of either account. In such circumstances the complaint will not be upheld. An explanation why the complaint is not upheld must be provided. This explanation should describe what evidence the enquiry officer found in the course of the enquiry for each allegation. With this in mind, we consider that Detective Chief Inspector D s response is in line with the SOP. This is because there are two versions of events - that of the applicant and that of Sergeant B. In the absence of any additional information to support either party, Detective Chief Inspector D has correctly determined that the applicant s complaint is not upheld and has provided an explanation for this. Our Conclusion on Complaint 2 We conclude that Police Scotland has handled this complaint to a reasonable standard. No further action is required. Page 6
9 Learning Point In her final response letter to the applicant, it is noted that Detective Chief Inspector D did not refer the applicant to the PIRC to request a review should he remain dissatisfied with the outcome of the complaint enquiry. Accordingly, we consider that Detective Chief Inspector D should be reminded of the relevant Complaints about the Police Standard Operating Procedure, and more specifically section which clearly says that the complainer must be notified of what to do if he or she remains dissatisfied; and be provided with the relevant contact details to enable the applicant to contact the PIRC. This should be borne in mind by Detective Chief Inspector D when responding to any future complaints. Nicola Mayes Review Officer Jacqui Jeffrey Senior Review Page 7
Report of a Complaint Handling Review in relation to Police Scotland
Report of a Complaint Handling Review in relation to Police Scotland independent and effective investigations and reviews independent and effective investigations and reviews Index 1. Role of the PIRC
More informationindependent and effective investigations and reviews PIRC/00668/17 November 2018 Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews PIRC/00668/17 November 2018 Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all the material information from
More informationindependent and effective investigations and reviews PIRC/00452/17 MARCH 2018 Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews PIRC/00452/17 MARCH 2018 Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all material information from Police
More informationindependent and effective investigations and reviews PIRC/00328/17 APRIL 2018 Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews PIRC/00328/17 APRIL 2018 Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all material information from Police
More informationReport of a Complaint Handling Review in relation to Police Scotland
Report of a Complaint Handling Review in relation to Police Scotland independent and effective investigations and reviews independent and effective investigations and reviews Index 1. Role of the PIRC
More informationindependent and effective investigations and reviews PIRC/00095/17 [July 2018] Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews PIRC/00095/17 [July 2018] Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all the material information from
More informationindependent and effective investigations and reviews [PIRC/00442/17] [JUNE 2018] Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews [PIRC/00442/17] [JUNE 2018] Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all material information from
More informationReport of a Complaint Handling Review in relation to Police Scotland
Report of a Complaint Handling Review in relation to Police Scotland independent and effective investigations and reviews independent and effective investigations and reviews Index 1. Role of the PIRC
More informationindependent and effective investigations and reviews [PIRC/00522/17 [MARCH 2018] Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews [PIRC/00522/17 [MARCH 2018] Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all material information from
More informationindependent and effective investigations and reviews PIRC/00176/17 August 2018 Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews PIRC/00176/17 August 2018 Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all the material information from
More informationReport of a Complaint Handling Review in relation to Police Scotland
Report of a Complaint Handling Review in relation to Police Scotland independent and effective investigations and reviews independent and effective investigations and reviews Index 1. Role of the PIRC
More informationReport of a Complaint Handling Review in relation to Police Scotland
Report of a Complaint Handling Review in relation to Police Scotland independent and effective investigations and reviews independent and effective investigations and reviews Index 1. Role of the PIRC
More informationindependent and effective investigations and reviews PIRC/00637/17 October 2018 Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews PIRC/00637/17 October 2018 Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all the material information from
More informationindependent and effective investigations and reviews [PIRC/00479/17] [MAY 2018] Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews [PIRC/00479/17] [MAY 2018] Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all material information from Police
More informationindependent and effective investigations and reviews PIRC/00444/17 October 2018 Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews PIRC/00444/17 October 2018 Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all the material information from
More informationindependent and effective investigations and reviews PIRC/00481/17 [July 2018] Report of a Complaint Handling Review in relation to Police Scotland
independent and effective investigations and reviews PIRC/00481/17 [July 2018] Report of a Complaint Handling Review in relation to Police Scotland What we do We obtain all the material information from
More informationReport of a Complaint Handling Review in relation to Police Scotland
Report of a Complaint Handling Review in relation to Police Scotland independent and effective investigations and reviews independent and effective investigations and reviews Index 1. Role of the PIRC
More informationIt brings together key decisions to allow policing bodies within Scotland to develop and build on good practice.
learningpoint Learning Point summarises those Complaint Handling Reviews in which opportunities for learning for Police Scotland and other policing bodies in Scotland have been identified. It brings together
More informationReport of a Complaint Handling Review in relation to Police Scotland
Report of a Complaint Handling Review in relation to Police Scotland independent and effective investigations and reviews independent and effective investigations and reviews Index 1. Role of the PIRC
More informationReport of a Complaint Handling Review in relation to Tayside Police
Case reference: PCCS/00491/PF TP March 2010 Report of a Complaint Handling Review in relation to Tayside Police under section 35(1) of the Police Public Order and Criminal Justice (Scotland) Act 2006 Summary
More informationNOT PROTECTIVELY MARKED
Meeting SPA Complaints and Conduct Committee Date and Time 1400 hours on Wednesday 22 January 2014 Location i2 Office, West Regent Street, Glasgow Title of Paper Complaint Handling Reviews in relation
More informationAshton St. Peter s Church of England Voluntary Aided Primary School. Complaints Procedure Policy
Ashton St. Peter s Church of England Voluntary Aided Primary School Complaints Procedure Policy Ratified in July 2018 Update in July 2019 1 Purpose We want all pupils and their families to be happy with
More informationComplaints about the Police Standard Operating Procedure
Complaints about the Police Standard Operating Procedure Notice: This document has been made available through the Police Service of Scotland Freedom of Information Publication Scheme. It should not be
More informationJustice Committee. Post-legislative scrutiny of the Police and Fire Reform (Scotland) Act 2012
Justice Committee Post-legislative scrutiny of the Police and Fire Reform (Scotland) Act 2012 Supplementary written submission from the Police Investigations and Review Commissioner I refer to ACC Speirs
More informationUnacceptable, Persistent or Unreasonable Actions by Complainers
Unacceptable, Persistent or Unreasonable Actions by Complainers Standard Operating Procedure Notice: This document has been made available through the Police Service of Scotland Freedom of Information
More informationCriminal Justice (Scotland) Act 2016
Police Service of Scotland Police Notebook Form 099-001 (Content) Procedure Under Section 1 (Arrest) (*) (*) (Arrests made under Section 41 of the Terrorism Act 2000 and Sections 6D or 7(5) of the Road
More informationin partnership, challenging DOMESTIC ABUSE
in partnership, challenging DOMESTIC ABUSE Joint Protocol Between Association Of Chief Police Officers In Scotland (ACPOS) and Crown Office And Procurator Fiscal Service (COPFS) DOMESTIC ABUSE PURPOSE
More informationApplicant: Mr Norman Brown Authority: The Chief Constable of Strathclyde Police Case No: and Decision Date: 26 July 2007
122/2007 Mr Norman Brown and the Chief Constable of Strathclyde Police Request for information relating to complaints made by Mr Brown Applicant: Mr Norman Brown Authority: The Chief Constable of Strathclyde
More informationDecision 055/2009 Mr N and South Lanarkshire Council. Inspection report and telephone note. Reference No: Decision Date: 18 May 2009
Inspection report and telephone note Reference No: 200900600 Decision Date: 18 May 2009 Kevin Dunion Scottish Information Commissioner Kinburn Castle Doubledykes Road St Andrews KY16 9DS Tel: 01334 464610
More informationDecision 120/2009 Mr Graeme Cassie and Midlothian Council. Procurement and conversion of Parkhead Lodge, Penicuik
Procurement and conversion of Parkhead Lodge, Penicuik Reference No: 200900174 Decision Date: 3 November 2009 Kevin Dunion Scottish Information Commissioner Kinburn Castle Doubledykes Road St Andrews KY16
More informationAppealing about the police investigation into your complaint
Appealing about the police investigation into your complaint Can I appeal about the outcome of a police investigation into my complaint? Yes, you can appeal if: you have not received enough information
More informationHUNGERHILL SCHOOL COMPLAINTS POLICY TO BE REVIEWED: AUTUMN 2018
1 HUNGERHILL SCHOOL COMPLAINTS POLICY PERSON RESPONSIBLE FOR POLICY: HELEN REDFORD-HERNANDEZ DOCUMENT CODE: SUM-SWM-016 APPROVED: AUTUMN 2016 SIGNED: HEADTEACHER TO BE REVIEWED: AUTUMN 2018 2 Hungerhill
More informationRequest a copy of the policy regarding the Victim Right to Review scheme for the Metropolitan Police for decisions made by the Police.
Freedom of Information Request Reference No: I note you seek access to the following information: Request a copy of the policy regarding the Victim Right to Review scheme for the Metropolitan Police for
More informationComplaints Policy. Queen Katharine Academy Mountsteven Avenue, Walton, Peterborough PE4 6HX Tel: Fax:
Queen Katharine Academy Mountsteven Avenue, Walton, Peterborough PE4 6HX www.qka.education Tel: 01733 383888 Fax: 01733 383871 Complaints Policy Introduction This policy document follows guidance published
More informationGENERAL COMPLAINT PROCEDURE for LOCAL AUTHORITY SCHOOLS. STAGE 1 - The First Contact: Dealing With Concerns and Complaints Informally
Introduction GENERAL COMPLAINT PROCEDURE for LOCAL AUTHORITY SCHOOLS The School's Complaints Procedure has a number of stages, and these are explained below. However, most complaints can be dealt with
More informationPOLICE SERVICE OF SCOTLAND (PERFORMANCE) REGULATIONS 2014 GUIDANCE
POLICE SERVICE OF SCOTLAND (PERFORMANCE) REGULATIONS 2014 GUIDANCE INDEX 1 Performance Regulations... 3 1.1 Introduction... 3 1.2 Delegated authority... 3 1.3 Unsatisfactory performance... 4 1.4 Scope...
More informationCOTHAM SCHOOL COMPLAINTS POLICY AND PROCEDURES
COTHAM SCHOOL COMPLAINTS POLICY AND PROCEDURES Version control The table below shows the history of the document and the changes made at each version: Version Date Summary of changes 1.0 November 2015
More informationKingston-upon-Hull City Council Children, Young People and Family Complaint Service
Kingston-upon-Hull City Council Children, Young People and Family Complaint Service Policy on Unreasonable Complainant Behaviour & Unacceptable Complainant Behaviour June 2018 1 Hull City Council Children,
More informationGeneral Complaint Procedure December 2012
General Complaint Procedure December 2012 December 2012 1 All Souls Catholic Primary School Rationale General Complaint Procedure The School's Complaints Procedure has a number of stages, and these are
More informationJULY Scottish Police Authority. complaints audit
JULY 2014 Scottish Police Authority complaints audit 2013-14 section contents 1 background 2 introduction 3 methodology 4 findings and recommendations 5 conclusions 6 summary of recommendations Appendix
More informationReporting domestic abuse to the Police: Your rights
Reporting domestic abuse to the Police: Your rights Reporting domestic abuse to the Police - Your rights The police take reports of gender based violence such as domestic abuse, sexual assault, rape, stalking,
More informationA guide to the police complaints system
A guide to the police complaints system Who deals with complaints about the police? The Independent Police Complaints Commission (IPCC) oversees the whole of the police complaints system and sets standards
More informationHUU-AY-AHT FIRST NATIONS
Approved by Executive Council on March 2, 2015 by Resolution #2015-058 1. DEFINITIONS In this Policy, assigned employee means an individual who is delegated responsibility for the handling of a particular
More informationREPORT UNDER THE OMBUDSMAN ACT CASE THE WINNIPEG FIRE PARAMEDIC SERVICE REPORT ISSUED ON MARCH 6, 2015
REPORT UNDER THE OMBUDSMAN ACT CASE 2014-0070 THE WINNIPEG FIRE PARAMEDIC SERVICE REPORT ISSUED ON MARCH 6, 2015 CASE SUMMARY The complainant contacted our office regarding an invoice she received from
More informationITCHEN ABBAS PRIMARY SCHOOL. Habitual or Vexatious Complainants Policy. IAPS HVCPolicy Page 1
ITCHEN ABBAS PRIMARY SCHOOL Habitual or Vexatious Complainants Policy IAPS HVCPolicy Page 1 Introduction The policy should only be invoked following careful consideration of all the issues by the Headteacher
More informationNON-PRECEDENTIAL DECISION SEE SUPERIOR COURT I.O.P
NON-PRECEDENTIAL DECISION SEE SUPERIOR COURT I.O.P. 65.37 COMMONWEALTH OF PENNSYLVANIA, : IN THE SUPERIOR COURT OF : PENNSYLVANIA Appellee : : v. : : ALEXIS DELACRUZ, : : Appellant : No. 547 EDA 2014 Appeal
More informationDISCIPLINARY PROCEDURE FOR TEACHERS, INCLUDING PRINCIPALS AND VICE-PRINCIPALS, IN GRANT AIDED SCHOOLS WITH FULLY DELEGATED BUDGETS
DISCIPLINARY PROCEDURE FOR TEACHERS, INCLUDING PRINCIPALS AND VICE-PRINCIPALS, IN GRANT AIDED SCHOOLS WITH FULLY DELEGATED BUDGETS 1. PURPOSE AND PRINCIPLES 1.1 The procedure is concerned with supporting
More informationCode of Conduct and Disciplinary Procedures. Author: HASSRA Board of Management Date: January 2015 (updated)
Code of Conduct and Disciplinary Procedures Author: HASSRA Board of Management Date: January 2015 (updated) 1 HASSRA Conduct and Discipline Policy 1. Whilst participating in HASSRA events and activities
More informationStandards of Service for Victims and Witnesses
Standards of Service for Victims and Witnesses 2018-19 Preface This document has been prepared by Police Scotland, the Crown Office and Procurator Fiscal Service, the Scottish Courts and Tribunals Service,
More informationJohnstone & Cowling llp
Johnstone & Cowling llp J&C POST June 2014 VOL 6 NO. 2 OCPC Allows Motion to Defer When Criminal Litigation is Pending In the recent case of Noor Khan v. York Regional Police Service, the Ontario Civilian
More informationComplaints Policy. Policy: Complaints Policy Effective Date: December 2014 Revision Number : 3.0 Revised: January 2018
Complaints Policy Policy: Complaints Policy Effective Date: December 2014 Revision Number : 3.0 Revised: January 2018 Reviewable: As required Author: Educate HR/Senior Team Revision History Revision Number
More informationJoint protocol between Police Scotland and the Crown Office & Procurator Fiscal Service. In partnership challenging domestic abuse
Joint protocol between Police Scotland and the Crown Office & Procurator Fiscal Service In partnership challenging domestic abuse Purpose 1. We recognise that domestic abuse can have a significant and
More informationCategory Local government: Housing; Neighbour disputes and anti-social behaviour
Scottish Parliament Region: Lothian Case 200502418: Midlothian Council Summary of Investigation Category Local government: Housing; Neighbour disputes and anti-social behaviour Overview The complainant
More informationPSD: COMPLAINTS & MISCONDUCT Policy & Procedures
PSD: COMPLAINTS & MISCONDUCT Policy & Procedures Reference No. DCC/003/14 Policy Sponsor Deputy Chief Constable Policy Owner Head of the Professional Standards Department Policy Author Redacted Business
More informationCatholic Schools Office Diocese of Lismore
Catholic Schools Office Diocese of Lismore DISCRIMINATION, HARASSMENT AND BULLYING IN THE WORKPLACE STANDARD OPERATING PROCEDURES Policy Number: PMADHB:V2 Status: Final Date Issued: December 2014 Evaluation
More informationPLUMBING INDUSTRY LICENSING SCHEME (SCOTLAND AND NORTHERN IRELAND) DUTIES OF A LICENSED BUSINESS
PLUMBING INDUSTRY LICENSING SCHEME (SCOTLAND AND NORTHERN IRELAND) DUTIES OF A LICENSED BUSINESS December 2008 INTRODUCTION This document has been prepared to provide Licensed Business with a guide to
More information- C. Complaints will be accepted from:
r Police Civilian Review Board Procedure J I Investigative Procedures 1. Accepting Complaints Requests for Investigation A. The Administrator shall accept Requests for Investigations (complaints) from
More informationCode of Practice for the Investigations and Enforcement Team CAP 1422
Code of Practice for the Investigations and Enforcement Team CAP 1422 Published by the Civil Aviation Authority, 2016 Civil Aviation Authority, Aviation House, Gatwick Airport South, West Sussex, RH6 0YR.
More informationOrder COLLEGE OF PHARMACISTS OF BRITISH COLUMBIA
Order 02-03 COLLEGE OF PHARMACISTS OF BRITISH COLUMBIA David Loukidelis, Information and Privacy Commissioner January 24, 2002 Quicklaw Cite: [2002] B.C.I.P.C.D. No. 3 Document URL: http://www.oipcbc.org/orders/order02-03.pdf
More informationOJC4. I want to complain about a Coroner. OJC_coroner.indd 1 02/04/ :29:54
OJC4 I want to complain about a Coroner www.judicialcomplaints.gov.uk OJC_coroner.indd 1 02/04/2007 10:29:54 Coroners always seek to act in accordance with the highest standards of personal and professional
More informationMaking a complaint about a Member of the Board of the Authority
Making a complaint about a Member of the Board of the Authority 1. Introduction 1.1 The Professional Standards Authority (the Authority) is committed to providing a high-quality, accessible, responsive
More informationPOLICY ON UNACCEPTABLE ACTIONS BY COMPLAINANTS
POLICY ON UNACCEPTABLE ACTIONS BY COMPLAINANTS October 2014 Stockport Metropolitan Borough Council Policy for dealing with vexatious or unreasonably persistent complainants CONTENTS Title Page 1.0 Introduction
More informationBEFORE THE ARBITRATOR
BEFORE THE ARBITRATOR In the Matter of the Arbitration of a Dispute Between SHEBOYGAN COUNTY INSTITUTIONS EMPLOYEES, LOCAL 2427, AFSCME, AFL-CIO Case 265 No. 52330 MA-8920 and SHEBOYGAN COUNTY Appearances:
More informationVersion 1.0 December Complaints Handling Procedures
Version 1.0 December 2014 Complaints Handling Procedures Contents 1. Role of Scottish Police Authority Page 3 2. Complaints Page 4 3. 6 Stage Complaint Handling Process Page 8 Stage 1 Notification of Complaint
More informationGUIDELINES FOR DECIDING WHICH JURISDICTION SHOULD PROSECUTE
ANNEX GUIDELINES FOR DECIDING WHICH JURISDICTION SHOULD PROSECUTE In November 2003 Eurojust organised a seminar to discuss and debate the question of which jurisdiction should prosecute in those cross
More informationThames Valley Police Chief Constable Francis Habgood QPM
Headquarters Oxford Road Kidlington Oxfordshire OX5 2NX Telephone: 101 Direct dial: 01865 542051 Email: publicaccess@thamesvalley.pnn.police.uk Our ref: Your ref: Dear HQ/PA/001642/18 20 July 2018 I write
More informationRibston Hall High School. Complaints Policy
Ribston Hall High School Complaints Policy Date of Policy: Date of next review: February 2020 Person responsible: Headteacher 1. All complaints which are unable to be resolved by relevant Curriculum Lead
More informationJustice Committee. Criminal Justice (Scotland) Bill. Written submission the Law Society of Scotland
Justice Committee Criminal Justice (Scotland) Bill Written submission the Law Society of Scotland Introduction The Law Society of Scotland aims to lead and support a successful and respected Scottish legal
More informationSTRESS CLAIMS PROTOCOL
STRESS CLAIMS PROTOCOL A Guide for UNISON Branches & Regions Managing members expections Stress at work is increasingly a problem for UNISON members. Members suffering the effects of stress at work are
More information2016 No. 41 POLICE. The Police (Conduct) Regulations (Northern Ireland) 2016
S T A T U T O R Y R U L E S O F N O R T H E R N I R E L A N D 2016 No. 41 POLICE The Police (Conduct) Regulations (Northern Ireland) 2016 Made - - - - 17th February 2016 Coming into operation - 1st June
More informationPROCEDURE Simple Cautions. Number: F 0102 Date Published: 9 September 2015
1.0 Summary of Changes This procedure has been updated on its yearly review as follows: Included on the new Force procedure template; Amended throughout to reflect Athena; Updated in section 3.8 for OIC
More informationNoteworthy Decision Summary. Decision: WCAT RB Panel: Teresa White Decision Date: March 23, 2005
Noteworthy Decision Summary Decision: WCAT-2005-01460-RB Panel: Teresa White Decision Date: March 23, 2005 Extension of time Election Section 10 of the Workers Compensation Act Policy item #111.22 of the
More informationIN THE COURT OF APPEAL OF MANITOBA
Citation: R v JMS, 2018 MBCA 117 Date: 20181102 Docket: AR17-30-08983 IN THE COURT OF APPEAL OF MANITOBA Coram: Mr. Justice Marc M. Monnin Madam Justice Diana M. Cameron Madam Justice Karen I. Simonsen
More informationConduct and Competence Committee Substantive Hearing
Conduct and Competence Committee Substantive Hearing 22 July 2016 Nursing and Midwifery Council, 61 Aldwych, London WC2B 4AE Name of Registrant Nurse: NMC PIN: Nomathemba Amanda Primrose Socikwa 10G0506E
More informationComplaints Policy. Director of Operations August 2017
Complaints Policy Director of Operations August 2017 Contents 1. Introduction... 2 2. Types of Complaints... 2 3. Persons Eligible to make a Complaint... 2 4. Complaints against the Chief Constable...
More informationTHIRD SECTION. Application no /11 M.G.C. against Romania lodged on 21 September 2011 STATEMENT OF FACTS
THIRD SECTION Application no. 61495/11 M.G.C. against Romania lodged on 21 September 2011 STATEMENT OF FACTS 1. The applicant, Ms M.G.C., is a Romanian national, who was born in 1997 and lives in Deva.
More informationP. (No. 3) v. FAO. 126th Session Judgment No. 4013
Organisation internationale du Travail Tribunal administratif International Labour Organization Administrative Tribunal P. (No. 3) v. FAO 126th Session THE ADMINISTRATIVE TRIBUNAL, Considering the third
More informationNational Association of Professional Background Screeners Member Code of Conduct and Member Procedures for Review of Member Conduct
Original Approval: 6/03 Last Updated: 7/6/2017 National Association of Professional Background Screeners Member Code of Conduct and Member Procedures for Review of Member Conduct The NAPBS Member Code
More informationagainst Members of Staff
Procedural Guidance Security Marking: Police Misconduct and Complaints against Members of Staff Not Protectively Marked Please click on the hyperlink for related Policy Statements 1. Introduction 1.1 This
More informationIN THE COURT OF APPEAL BETWEEN AND
REPUBLIC OF TRINIDAD AND TOBAGO Cr. App. No. 13 of 2010 IN THE COURT OF APPEAL BETWEEN RICK GOMES Appellant AND THE STATE Respondent PANEL: P. Weekes, J.A A. Yorke-SooHon, J.A R. Narine, J.A APPEARANCES:
More informationDISCLOSURE POLICY. 3.1 The Board of the Commission approved this policy on 19 December 2014.
DISCLOSURE POLICY 1.0 Policy statement 1.1 The Scottish Criminal Cases Review Commission ( the Commission ) ingathers information about the cases it reviews. Such case-related information, much of which
More informationComplaints Policy & Procedures
SIR THOMAS FREMANTLE SECONDARY SCHOOL Complaints Policy & Procedures Purpose Whilst we believe that our approach to parental partnerships will limit incidents of disagreement between us, we acknowledge
More informationCOMPLAINTS PROCEDURE ICAB584
COMPLAINTS PROCEDURE ICAB584 ICA Complaints Procedure Contents Complaints Procedure... 2 1. Introduction... 2 2. First Stage: Informal... 2 3. Second Stage: Formal... 2 4. Assessment Board... 3 5. Review...
More informationCourt of Appeals. Slip Opinion
An unpublished opinion of the North Carolina Court of Appeals does not constitute controlling legal authority. Citation is disfavored, but may be permitted in accordance with the provisions of Rule 30(e)(3)
More informationService of Legal Documents
Service of Legal Documents Standard Operating Procedure Notice: This document has been made available through the Police Service of Scotland Freedom of Information Publication Scheme. It should not be
More information1.2 The ABC will apply the following criteria in determining proportionate complaint handling:
ABC Complaint Handling Procedures 1 Principles Good complaint handling is a necessary part of self-regulation. Listening to and responding to complaints and taking action when warranted is important for
More informationINVESTIGATION REPORT
Saskatchewan New Democratic Party September 19, 2018 Summary: On May 9, 2018, the Complainant submitted a privacy breach complaint to the Information and Privacy Commissioner s office alleging that two
More informationHillingdon Mind Compliments, Suggestions and Complaints Policy
Hillingdon Mind Compliments, Suggestions and Complaints Policy 1 Policy Complaints are welcomed: they provide us with the chance to resolve dissatisfaction and to improve our services. Compliments, suggestions
More informationA guide for complaints about the police
A guide for complaints about the police This leaflet explains what to do if you want to make a complaint about the police in Scotland, and how your complaints are dealt with. 1 Contents 1 A guide for complaints
More informationFairbanks North Star Borough MACS Transportation Department ADA Complaint Procedures
Fairbanks North Star Borough ADA Complaint Procedures If you have a complaint about the accessibility of our transit system or service, or believe you have been discriminated against because of your disability,
More informationSTATEMENT UNDER SECTION 62 OF THE POLICE (NORTHERN IRELAND) ACT 1998
THE INVESTIGATION BY POLICE OF THE MURDER OF MR SEAN BROWN ON 12 MAY 1997 STATEMENT UNDER SECTION 62 OF THE POLICE (NORTHERN IRELAND) ACT 1998 19 JANUARY 2004 1.0 INTRODUCTION 1.1 On 12 th May 1997, John
More informationNO. 50,546-KA COURT OF APPEAL SECOND CIRCUIT STATE OF LOUISIANA * * * * * * versus * * * * * *
Judgment rendered May 4, 2016. Application for rehearing may be filed within the delay allowed by Art. 922, La. C.Cr.P. NO. 50,546-KA COURT OF APPEAL SECOND CIRCUIT STATE OF LOUISIANA * * * * * * STATE
More informationGuidance on the RIBA Code of Practice for Chartered Practices - complaint procedures.
Guidance on the RIBA Code of Practice for Chartered Practices - complaint procedures. Foreword The RIBA is a chartered professional body formed to advance architecture by demonstrating benefit to society
More informationAMERICANS WITH DISABILITIES ACT ADA Title II Notice and Grievance Procedure
AMERICANS WITH DISABILITIES ACT ADA Title II Notice and Grievance Procedure The purpose of this document is to provide for prompt and equitable resolution of complaints alleging any action that is prohibited
More informationThe Campaign for Freedom of Information
The Campaign for Freedom of Information Suite 102, 16 Baldwins Gardens, London EC1N 7RJ Tel: 020 7831 7477 Fax: 020 7831 7461 Email: admin@cfoi.demon.co.uk Web: www.cfoi.org.uk Response to the Ministry
More informationNare (evidence by electronic means) Zimbabwe [2011] UKUT (IAC) THE IMMIGRATION ACTS. Before
Upper Tribunal (Immigration and Asylum Chamber) Nare (evidence by electronic means) Zimbabwe [2011] UKUT 00443 (IAC) THE IMMIGRATION ACTS Heard at North Shields On 6 May 2011 Determination Promulgated
More informationSTAFF COMPLAINTS & GRIEVANCE PROCEDURE
STAFF COMPLAINTS & GRIEVANCE PROCEDURE Issued: July 2016 Reviewed: August 2017 Next Review Due: August 2019 Page 1 of 11 1. Introduction Bradford Diocesan Academies Trust (BDAT; the Trust) is committed
More informationDecision Notice. Decision 176/2016: Mr Roy Mackay and Scottish Borders Council. Archiving of s
Decision Notice Decision 176/2016: Mr Roy Mackay and Scottish Borders Council Archiving of emails Reference No: 201600260 Decision Date: 16 August 2016 Summary On 25 June 2015, Mr Mackay asked Scottish
More informationFreedom of Information Act 2000 (FOIA) Decision notice
Freedom of Information Act 2000 (FOIA) Decision notice Date: 2 May 2017 Public Authority: Address: Ministry of Defence Whitehall London SW1A 2HB Decision (including any steps ordered) 1. The complainant
More informationHEARING HEARD IN PUBLIC
HEARING HEARD IN PUBLIC LIMBU, Dino Registration No: 246153 PROFESSIONAL CONDUCT COMMITTEE AUGUST 2015 Outcome: Fitness to practise impaired; erasure with an immediate suspension order Dinu LIMBU, a dental
More information