National Oil Corporation of Kenya 1 st ADDENDUM TENDER FOR PROVISION OF FUEL CARD SOFTWARE SUPPORT AND MAINTENANCE SERVICES- NOVEMBER 1, 2018.

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Joan Jackson
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1 Page 1 of 5 Please refer to the Tender for Provision of Fuel Card Software Support and Maintenance Services- REF No. NOCK/PRC/03(1441) advertised on October 16, We hereby issue this 1 st addendum after requests for clarification were raised as follows: 1 In reviewing the tender docs request modification of to the tender document. 1. Prices quoted should be net Delivered Duty Paid (DDP) Nairobi (Section I: 1.4). Prices indicated on the Price Schedule shall include all costs including taxes, insurances (local) and delivery. (Section II: and elsewhere). National Oil hereby clarifies that the prices quoted shall be Delivered Duty Paid (DDP) (inclusive of all taxes, insurances and all applicable charges) National Oil Offices, Kawi House, South C Nairobi expressed in Kenya Shillings or USD and shall remain valid for a period of one hundred and twenty (120) days from the closing date of the tender. Unit prices quoted should also be inclusive of any applicable charges We have no control on duties and taxes levied by Kenyan authorities and these may change during the contract period. We request that prices quoted be Carriage Paid To (CPT) Nairobi International Airport, and that the tender documents be modified to reflect this. 2. For purposes of the documentary evidence to be furnished pursuant to paragraph (c) designated by the Procurement entity in its Technical Specifications, are intended to be descriptive only and not restrictive. (Section II: ). National Oil hereby clarifies that the brand/model awarded shall NOT be substituted in the course of the contract period. Bidders shall not introduce alternative brands or models of payment terminals during the contract term, We may in the course of the contract period introduce alternative brands or models of payment terminals, fuel cards, RFID tags and other equipment. These new items will be substantially equivalent to those specified in Section VI: Schedule of Requirements and fully operable with the PetrolPlus solution. Do we need to declare this anywhere in our tender submission?

2 Page 2 of 5 3. Payments for administrative services will be invoiced and paid for quarterly after receipt of invoice (Section IV: 4.2.2). These payment terms are not acceptable to us. We request that payment terms for administrative services be paid monthly after receipt of invoice, and that the tender documents be modified to reflect this. 4. Payments of Supply and Delivery of hardware will be paid 30days after receipt of invoice (Section IV: 4.2.2). These payment terms are not acceptable to us. We request that payment terms for hardware be 80% invoiced on Order Acknowledgement and 20% on Delivery with invoices to be paid on receipt of invoice, and that the tender documents be modified to reflect this. 5. The proposed support for the system is summarized as follows: The request to have the payment terms amended has NOT been accepted by National Oil. National Oil hereby clarifies that the payment terms as stipulated in Clause Special Conditions of Contract remain as is and shall not be changed. The request to have the payment terms amended has NOT been accepted by National Oil. National Oil hereby clarifies that the payment terms as stipulated in Clause Special Conditions of Contract remain as is and shall not be changed. National Oil hereby clarifies that the bidder who wins the tender should be able to configure the PetroPlus database to replicate to an offsite location for redundancy purposes.

3 Page 3 of 5 7 Provide for redundancy option of the system to an offsite location. (Section V: 5.3 C). Our understanding is that The system is hosted on an ICT infrastructure owned and administered by the Corporation. (Section V: 5.3 A). Consequently it is the responsibility of NOC to provide the said redundancy option, as well as to perform all back-up and recovery functions and disaster recovery planning. We request that the tender documents be modified to remove this item 6. The proposed support for the system is summarized as follows: Ensure that all SupaCard customers operate within their credit terms. (Section V: 5.3 C). This requirement can only be met if payment transactions are authorised on-line an in real-time, and the customer credit limits are held in the PetrolPlus system. This is the subject for further clarification below. Further, this requirement is one of numerous operational requirements that must be agreed in a proper Service Level Agreement. We request that the tender documents be modified to remove this item. Section V- Technical Specifications 5.3 D. Terms of Reference page Online/Real Time Updates (Section V: 5.3 D 8 a & b). Section V- technical Specifications Clause 5.3 C.12. page 30 National Oil clarifies that the proposed support system should, as stipulated in Clause 5.3 c.12. page 30 - Ensure that all SupaCard customers operate within their credit terms.. The Petroplus system needs to be fully integrated with the Oracle ERP system such that when customers reach their credit limits the system stops them from making further purchases. This requirement is a key requirement which remains and shall not be changed. Section V- Technical Specifications 5.3 D. Terms of Reference page Online/Real Time Updates, SMS Alerts and Notifications National Oil hereby clarifies that bidders should provide costs for administrative services including online authorization.

4 Page 4 of 5 We have an online authorisation module available for use by NOC. This module is not currently used by NOC and will add significant costs to the tender. Please advise whether you wish us to provide costs for administrative services including online authorisation separately from that related to the current off-line solution? 9. Price Schedule: Implementation / Take-on Services. Section VII_ Price Schedule for Goods a b Section V: 5.3 D 7. Specifies Implementation / Take-on Services to be provided. These will be invoiced as a once-off cost however Section VII Pricing Schedule for Goods and Services does not make provision for once-off costs. We request that the tender documents be modified to make provision for once-off costs. Further, we request that Section IV: be modified to include payment terms for Implementation / Take-on Services being 50% invoiced on Order Acknowledgement and 50% on Completion with invoices to be paid on receipt of invoice. a. National Oil hereby clarifies that bidders may provide an additional price schedule to capture all elements chargeable that may not have been captured in the Section VII- Price Schedule for Goods. b. The request to have the payment terms for Implementation/ takeon Services amended has NOT been accepted by National Oil. National Oil hereby clarifies that the payment terms as stipulated in Clause Special Conditions of Contract remain as is and shall not be changed.

5 Page 5 of 5 Amendment to the tender Section of the tender Amendment Section V- Technical Specifications 5.3 C. Key Systems Support Requirements National Oil hereby amends Section V- Technical Specifications 5.3 C. Key Systems Support Requirements by adding the following requirement:- 13. Ensure customer issues are logged in and resolved in timely manner. Section V- Technical Specifications 5.3 D. Terms of Reference 5. System Administration and Support. National Oil hereby amends Section V- Technical Specifications 5.3 D. Terms of Reference 5. System Administration and Support by adding the following requirement:- k. National Oil to have absolute control and access to the system. Except as clarified herein, all the other terms and conditions of the tender remain as is and are unchanged. Bidders who have already submitted their tender documents and wish to amend them after this 1st addendum prior the tender closing date and time (November 7, 2018 at 1000hrs), can do so by submitting additional documents clearly labeled amendment/addition to the Tender for Provision of Fuel Card Software Support and Maintenance Services - REF No. NOCK/PRC/03(1441)2018. CHIEF EXECUTIVE OFFICER

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