Annex 1. Questionnaire proposed by UNWTO to measure flows and expenditure associated to inbound tourism

Transcription

1 Annex. Questionnaire proposed by UNWTO to measure flows and expenditure associated to inbound tourism MODEL BORDER SURVEY / PROPOSED QUESTIONNAIRE UNWTO proposed questionnaire has 5 parts A.- Travellers B.- Means of transport C.- About your stay D.- Acquisition of services in your country or other country before arriving in our country E.- Acquisition of goods and services in our country booked paid either before, during or after the trip In order to understand the symbols (numbered or with arrows) included throughout the questionnaire, the following example illustrates how to proceed: A. TRAVELLERS 5 COUNTRY OF RESIDENCE OF RESPONDENT ARE YOU TRAVELLING ALONE? WITH HOW MANY PERSONS, INCLUDING YOURSELF ARE YOU TRAVELLING WITH AND SHARING EXPENSES? A. This country... B. Other... C. I am a person leaving this country to establish my residence abroad... Country of residence Country. Size of the travel party ARROWS: - if answer is "B" go to ask country of residence, then go to question 5 - if answer is "C" go to ask country, then questionnaire ends POINTERS: - If No go to question - If Yes go to question - if there is no pointer (such as in question ) go to the next question Digits at the right-hand side of the check boxes are the codes to be used when recording the answers to the questionnaire. C Grafo_Test info: 0

2 A A A. TRAVELLERS SURVEY POINT DEPARTURE DATE NATIONALITY OF RESPONDENT (IF RESPONDENT HAS MORE THAN ONE, INDICATE THE ONE USED TO ENTER THE COUNTRY) Day.... Month....Year Nationality 5 COUNTRY OF RESIDENCE OF RESPONDENT ARE YOU TRAVELLING ALONE? WITH HOW MANY PERSONS, INCLUDING YOURSELF ARE YOU TRAVELLING WITH AND SHARING EXPENSES? A. This country... B. Other... C. I am a person leaving this country to establish my residence abroad... Country of residence Country. Size of the travel party B. MEANS OF TRANSPORT YOU ARE GOING TO LEAVE OUR COUNTRY... MEANS OF TRANSPORT Rented vehicle A. Yes B. No A. By land... 0 A. Bicycle... B Motorbike H. Lorries and other vehicles of commercial use... B. By plane... C. Car I. Regular Bus... C. By ship / ferry / boat... 0 D. Monovolume... J. Chartered Bus... D. By train... 0 E. Van... F. Caravan... G. Car + Caravan... 0 DETAILS OF THE FLIGHT YOU ARE TAKING AIRPORT OF FINAL DESTINATION OF THE TRIP ARE YOU LEAVING OUR COUNTRY IN ORDER TO GO BACK DIRECTLY TO YOUR COUNTRY OF RESIDENCE? IF NOT, INDICATE THE COUNTRIES YOU EXPECT TO VISIT, AS WELL AS THE NUMBER OF NIGHTS YOU EXPECT TO SP IN EACH OF THEM BEFORE REACHING YOUR COUNTRY OF RESIDENCE A. Private flight... B. Commercial flight Airline Airport A. No... B. Yes. Destination country Number of nights Flight number C Grafo_Test info:

3 A B C. ABOUT YOUR STAY 5 DATE OF ARRIVAL DID YOU ARRIVE IN OUR COUNTRY... DETAILS OF THE FLIGHT YOU ARRIVED IN DID YOU ARRIVE FROM YOUR COUNTRY OF RESIDENCE? IF NOT, INDICATE THE COUNTRIES VISITED, AS WELL AS THE NIGHTS SPENT IN EACH OF THEM BEFORE REACHING OUR COUNTRY. Day. Month. Year A. By plane... B. By road... C. By ship/ferry/boat.. D. By train... 5 A. Private flight... B. Commercial flight Airline 5 A. No. B. Yes. Country visited Number of nights Flight number ARE YOU...? (EXCLUDING TRAVELLERS BEING NOT VISITORS) A. A diplomat, on duty consular staff or military personnel (or accompanying person thereof) of foreign governments, stationed in this country... B. A nomad... C. A refugee or displaced person... D. A crew member on public modes of transport.... No. Yes E. A worker that has been employed by a resident entity in this country E.. Border worker... E.. Seasonal worker... E.. Other.... No. Yes F. Other travellers NUMBER OF NIGHTS SPENT IN OUR COUNTRY REASONS FOR YOUR ONE-DAY STAY IN OUR COUNTRY (Several answers possible). CODE OF THE MAIN REASON FOR YOUR ONE DAY STAY 5. Personal. Business and professional... 0 A. None (am in transit to / from other countries)... B. None (am just visiting your country for one day)... C. One or more nights Holidays, leisure and recreation..... Visiting friends and relatives..... Education and training..... Health and medical care Religion / piligrimage Code.. Shopping... 0 Number of nights.. Transit..... Other TRIP FREQUENCY REASONS FOR YOUR OVERNIGHT STAY IN OUR COUNTRY (Several answers possible). CODE OF THE MAIN REASON FOR YOUR OVERNIGHT STAY. Personal. Business and professional Holidays, leisure and recreation... 0 A. Every day..... Visiting friends and relatives..... Education and training... 0 B. Once a week... C. Less frequency..... Health and medical care Religion / piligrimage... 0 Code.. Shopping Transit Other... 0

4 A C OVERNIGHT STAYS IN THE PLACE(S) VISITED (REGION, MUNICIPALITY OR OTHER SUB-NATIONAL WHICH OF THE FOLLOWING ACTIVITIES HAVE YOU TAKEN PART IN OR SPENT GEOGRAPHICAL LOCATION) AND THE CORRESPONDING NIGHTS ACCORDING TO THE TYPE OF TIME DOING IN OUR COUNTRY? (Several answer possible) ACCOMMODATION. Place visited. Nights.. Hotels and similar.. Tourist.. Other campsites commercial establishments.. With family and relatives.5. Owned second home.. Total nights spent at this place. Professional activities Water cure Visiting friends / relatives.... Learning our language Dine in high quality restaurants.... Participate in nightlife Attend cultural event Attend festival / fair Pilgrimage.... Other activities Attend sport event.... Sightseeing.... Visiting museums Swimming..... Go to the beach..... Boating / Sailing / Windsurging Visiting ancient monument Visiting castle / church Hunting / Fishing Hiking / Trekking Visiting modern architecture.... Visiting small towns / villages... Visiting amusement park.....canoeing / Rafting..... Golf / Tennis..... Horseback riding Visiting zoo Visiting heritage sights Skiing Visiting national parks Visiting market.... Visiting casinos / gambling....shopping..... Other.... TOTAL... 5 D. ACQUISITION OF SERVICES IN YOUR COUNTRY OR OTHER COUNTRY BEFORE ARRIVING IN OUR COUNTRY 0 THE INFORMATION CONCERNING EXPITURE WILL REFER TO... NUMBER OF NIGHTS SPENT IN OUR ARE COUNTRY TRAVELLING ON A PACKAGE TOUR? YOU PRICE PAID FOR THE PACKAGE TOUR DOES IT INCLUDE ROUND DOES IT INCLUDE ONE WAY TRIP TRANSPORTATION? TRAVEL? A. You alone... B. Other persons you are traveling with... Party size (including yourself) A. None (I am in transit to / from other countries)... B. None (I am just visiting your country for one day)... C. One or more nights A. No B. Yes A. Unknown... B. Known DOES IT INCLUDE LOCAL TRANSPORTATION WITHIN OUR COUNTRY? DOES IT INCLUDE ACCOMMODATION? DOES IT INCLUDE OTHER SERVICES SUCH AS:? A. No B. Yes. Food-serving services... A. Yes.. B. No.... Other services of wich..... Health services... A.. Fullboard... A.. Halfboard... A.. Lodging and breakfast... A.. Only lodging Education services..... Tour escort for entire trip..... Commercial guided tours Car rental..... Other services... 5

5 Indicate if the payment was made directly ( D) or through an intermediary-travel agency, tour operator..-(i)` PAGE A D EXPITURE RELATED TO THIS TRIP PAID IN YOUR COUNTRY OR OTHER COUNTRY BEFORE ARRIVING IN OUR COUNTRY (Transportation, accommodation, others..) WERE PASSENGER TRANSPORT.. (D). (I).. TO ENTER OR TO LEAVE OUR COUNTRY?.... LOCAL TRANSPORTATION WITHIN OUR COUNTRY?. A. No... B. Yes..... WERE ACCOMMODATION B..Fullboard... B..Halfboard... B..Lodging and breakfast. B..Only lodging.... (D). (I). WERE OTHER SERVICES (For instance food-serving services, other services of wich: health services, education services, tour escort for entire trip, commercial guided tours, car rental and other services)? 5. (D). (I) E. ACQUISITION OF GOODS AND SERVICES IN OUR COUNTRY BOOKED OR PAID EITHER BEFORE, DURING OR AFTER THE TRIP 5 EXPITURE RELATED TO THIS TRIP PAID IN OUR COUNTRY (Transportation, accommodation, others...) WERE PASSENGER TRANSPORT A. No... B. Yes (D). (I) 5.. TO LEAVE OUR COUNTRY? LOCAL TRANSPORTATION WITHIN OUR COUNTRY? 5. A. No... B. Yes WERE ACCOMMODATION B..Fullboard... B..Halfboard... B..Lodging and breakfast. B..Only lodging.... (D). (I) 5. WERE OTHER SERVICES (For instance food-serving services, other services of wich: health services, education services, tour escort for entire trip, commercial guided tours, car rental and other services)? (D). (I) 5. WERE OTHER GOODS INCLUDES (Gift, souvenirs and other goods)? (D). (I) : THANK YOU FOR YOUR COOPERATION