ANNUAL REPORT How Do We Better Serve Our Members?

Transcription

1 ANNUAL REPORT How Do We Better Serve Our Members? The MAHA Mission is to provide guidance and education to its Member hospitals and their communities thus enabling Each institution to maintain its highest Standards in health care

2 68th ANNUAL REPORT of the Michigan Association of Healthcare Advocates July 1, 2017 TABLE OF CONTENTS Conference Minutes (Title Page) October, 2016 Conference Minutes June, 2017 Conference Minutes....6 MAHA District Map (Title Page) 12 Map. 13 MAHA Member Hospitals by District (Title Page) 14 Hospital Listing.15 Annual Hours and Dollars Report (Title Page)...16 Report...17 MAHA Financial Report 2016 (Title Page) Report MAHA Board of Directors (Title Page) 20 Member Contact Information 21 MAHA Committee Annual Reports (Title Page) 25 Reports 26 2

3 CONFERENCE MINUTES How Do We Better Serve Our Members? 3

4 FINAL 68th MAHA/MHGSMA FALL CONFERENCE October 9, 2016 Opening Session Bavarian Inn Lodge Frankenmuth, Michigan CALL TO ORDER: MAHA President, Mary Lu Cramer welcomed all attendees to the 68 th MAHA/MHGSMA Fall Conference Everybody Can Be a Superhero. She extended her welcome on behalf of the MAHA Board also to the MHGSMA members. Ms. Cramer called the 68th MAHA/MHGSMA Fall Conference to order at 6:00 p.m. in the Mosel River room of the Bavarian Inn Lodge at Frankenmuth, MI. Lynda Waldron, MHGSMA President, expressed her appreciation to the MAHA Board in their cooperation with the Michigan Hospital Gift Shop Managers Association to cosponsor this Fall Conference. MINUTES: The minutes of the October 12, 2015, 67 th MAHA Fall Conference were included in the conference folder. The minutes were previously reviewed and approved as written. President Cramer appointed Thelma Watson (ECD-Hurley) and Chris Ainslie (UPD-Aspirus Ironwood) to review the minutes of October 9, 2016 from the 68 th MAHA/MHGSMA Fall Conference. PLEDGE OF ALLEGIENCE The Pledge of Allegiance was offered by Tim Schultz, MHGSMA Vice President. MAHA PRAYER MAHA President Elect, Carol D Alberto, led the conference attendees in the MAHA prayer. INTRODUCTION OF FIRST TIMERS President Cramer recognized the first timers at the conference and reminded them of their First Timer s Rights. CONFERENCE INFORMATION MAHA Vice President of Education, Anne Lorentzen, provided the attendees with an overview of the conference by referring all to the pocket agenda and conference agenda for times and locations. She also reminded and encouraged all to complete the evaluation sheets for each workshop and speaker attended and the hotel evaluation sheet. Monday, October 10, 2016 Opening Speaker, Ken Culp, III. Ph.D. Life Beyond the Rainbow Tuesday, October 11, 2016 MHA Legislative Update with Chris Mitchell Workshops: Getting Extraordinary Results from Ordinary People Tom Shay Masters of Legendary Service Tom Shay Multiple Sclerosis Neurological Care Dr. Rany Aburashed Making the Connection Two Organizations One Goal Lynette Freeman Networking Session (continuation of the networking session held at the 2016 Annual Meeting) The Which Doctors, a group from Covenant Healthcare, will be entertaining all at the banquet There will not be assigned seats for any of the meals at the Fall Conference Wednesday, October 12, 2016 Closing Speaker Jan McInnis Finding the Fun in Change Basket Give Away Closing MAHA President Remarks HOTEL ORIENTATION: MAHA Conference Coordinator, Bobbi Bruckman, thanked all attendees for their patience and cooperation with some of the snafus that occurred during registration due to the registration process of processing two organizations: Michigan Association of Healthcare Advocates (MAHA) and Michigan Hospital Gift Shop Managers Association (MHGSM). She continued to remind the attendees with allergies to place their allergy cards on their tables for the servers to see. She advised that anyone encountering problems with the hotel facilities should contact her, Mary Lu Cramer, Carol D Alberto or Anne Lorentzen. CONFERENCE ATTENDANCE: MAHA Membership Director, Margaret Ohryn reported 168 attendees, including 19 first timers, which were divided accordingly: ECD - 52 NCD - 14 SED

5 SWD - 33 UPD - 12 WCD - 19 There being no further business, the meeting was adjourned at 6:35 p.m. to be followed with the dinner invocation by MAHA Past President, Bev Hartman prior to dinner. Respectfully Submitted, Nancy Viele, MAHA Counselor & Secretary Pro Tem October 30, 2016 Date 5

6 Minutes of the MAHA Annual Meeting June13, 2017 Grand Hotel, Mackinac Island, Michigan MAHA President, Mary Lu Cramer, called the 68 th MAHA Annual Meeting and Educational Institute to order at 4:00 pm in the Theatre Room at the Grand Hotel. Theme: Break Through to Excellence. President Cramer welcomed all attendees, including twenty- nine First Timers, to the Grand Hotel and the meeting. President Cramer invited Carol D Alberto, MAHA President Elect, to lead the attendees in the Volunteer Prayer. The Presentation of Colors, accompanied by the National Anthem, was presented by American Legion Post 299. Ms. D Alberto led the Pledge of Allegiance. CONFERENCE ORIENTATION Anne Lorentzen, Vice President of Education presented the conference schedule as follows: Tuesday, June 13, :00 pm MAHA Business meeting 5:00-6:00 pm Opening Speaker Kay Wagner 6:30-8:30 pm Dinner (Main Dining Room) 8:30-9:45 pm District Receptions: 9:45pm MAHA Current Board Meeting Wednesday, June 14, :45-10:15 am David Seaman, MHA Legislative & Hospital Issues Today (Theatre) 10:15-10:30 am Break 10:30-11:30 am 1 st Workshop Session (repeated at 1:00 pm) 11:30-12:45 pm Grand Luncheon (Main Dining Room) 1:00-2:00 pm 2 nd Workshop Session Workshops: When I See You With My Heart Carol Bridges (Terrace Room) The Advanced Practice Providers: The Team-Based Approach to High-Level Care Melissa & Ryan Murtha (Cottage Room) Secrets to Success, Effective Recruitment, Recognition & Retention Strategies Sarah Knochel (Grand Pavilion) 2:30-4:00 pm Tea and Talk Networking Hosted by VP of Education Anne Lorentzen and in-coming VP of Education Bobbi Bruckman (Suite 218) 4:00-6:00 pm Free Time 5:30 pm New MAHA Board Photo 6:00 pm Reception hosted by MHA 7:00 pm Banquet & Installation Ceremony 9:30 pm Reception for New MAHA President (Room 246) Thursday, June 15, :15 am-11:45am Closing Session (Theatre) MAHA Remarks, Mary Lu Cramer Closing speaker Kay Frances Stress Management/Humor FIRST TIMER ATTENDEE WELCOME President Elect, Carol D Alberto welcomed and introduced the twenty-nine first timers to the conference. HOTEL ORIENTATION Bobbi Bruckman, Conference Coordinator, offered the hotel orientation: District reception room locations Wear your name badge at all times Take your hotel card to all meals in the Grand Hotel Display food allergies card at the Banquet and also let server know of allergy Turn in the evaluations( hotel/conference) and name tags Thursday morning Luggage in hall by 8:00 am on Thursday morning, pick up ferry luggage tags Attendees departing for St. Ignace must pick up their luggage tags from the bell captain Proper dress code was explained to attendees 6

7 MAHA BUSINESS MEETING President Cramer introduced the current MAHA Board members and thanked them for their outstanding service during the past year. President President Elect Vice President of Education Treasurer Counselor Conference Coordinator Legislative Advocacy Directory Membership Director Communication Director Vendor Coordinator East Central District President North Central District President South East District President South West District President Upper Peninsula District President West Central District President Mary Lu Cramer Carol D Alberto Anne Lorentzen Deborah Northrop Nancy Viele Bobbi Bruckman Carol Crane Margaret Ohryn Sandra Reardon Janet Barker Jeannette Smith Vivian Mettler Carol Towne Marlene Sebastian Robert D Alberto Maurine Sneathen President Cramer appointed Carol Ann Towne, SED, as Parliamentarian for the 68 th Annual Meeting & Educational Institute. President Cramer appointed Nancy Viele, MAHA Counselor, as the Secretary Pro Tem for the 68 th Annual Meeting & Education Institute. She appointed Sallie Hock, SED, and Barb Tenpas, WCD, to review the minutes of the MAHA s 68 th Annual business meeting. MINUTES The minutes of the June 7, 2016 Annual Meeting were previously reviewed and approved by two members of the general membership and included in the conference materials. CONFERENCE ATTENDEES: Margaret Ohryn, Membership Director, reported the attendance for the 2017 MAHA Annual Meeting and Educational Institute. ECD - 37 NCD - 3 SED - 22 SWD - 23 UPD - 25 WCD - 11 Total: 121 Ms. Ohryn declared that the required number of designated delegates were present to proceed with the officer and bylaw amendment motion voting. NOMINATING COMMITTEE President Cramer introduced Nancy Viele, Counselor and Chair of the Nominating Committee. Ms. Viele thanked the Nominating Committee consisting of Gay Baker (SWD), Sharon Flewelling (NCD), Carol D Alberto (UPD) and Mary Lu Cramer (SED) for their participation on the committee. Ms. Viele read the proposed MAHA Officers for : Nominees: Vice President Education Secretary Treasurer Legislative Advocacy Director Membership Director Conference Coordinator Communication Director Bobbi Bruckman (ECD) Lois Castle (NCD) Deborah Northrop (UPD) Carol Crane (ECD) Shelley Redman (SWD) Janet Barker (ECD) Sandra Reardon (ECD) Automatically succeeding to office: President Carol D Alberto (UPD) 7

8 President Elect Counselor Anne Lorentzen (ECD) Mary Lu Cramer There were no nominations received by the secretary previous to the meeting PAT SAMPSEL MOVED THAT THE MAHA SLATE OF OFFICERS AS PRESENTED BE ACCEPTED. Since the motion came out of committee, there was no need for a second. The motion passed unanimously with 47 yea votes BYLAW VOTE EXPLANATION Ms. Cramer explained that per current MAHA Bylaws: Delegates to any general membership meeting shall be as follows: A. One delegate for each member auxiliary/volunteer organization in good standing B. One delegate for each member district, usually the District President C. Each member of the Board of Directors Each delegate shall have one vote, but no delegate shall have more than one vote by virtue of any dual capacity. One person cannot represent two areas. Only the votes of those delegates present at any general membership meeting of the MAHA shall be counted. No proxy votes shall be considered. The following bylaws amendment motions were brought before the general membership for discussion and for a vote from the designated delegates. Cheryl Simonetti, SWD, Henry Ford Allegiance Health, moved that: 1) ARTICLE I NAME BE CHANGED TO READ: THE MICHIGAN ASSOCIATION OF HEALTHCARE ADVOCATES, HEREAFTER REFERRED TO AS MAHA, IS AFFILIATED WITH AND SUPPORTS THE MICHIGAN HEALTH & HOSPITAL ASSOCIATION, HEREAFTER REFERRED TO AS MHA. Motion passed with 44 yea votes and 2 nay votes. Cheryl Simonetti, SWD, Henry Ford Allegiance Health, moved that: 2) ARTICLE II MISSION BE ADDED TO READ: THE MICHIGAN ASSOCIATION OF HEALTHCARE ADVOCATE S MISSION IS TO PROVIDE GUIDANCE AND EDUCATION TO ITS MEMBER HOSPITALS AND THEIR COMMUNITIES THUS ENABLING EACH INSTITUTION TO MAINTAIN ITS HIGHEST STANDARDS IN HEALTH CARE. Motion passed with 44 yea votes and 2 nay votes. Cheryl Simonetti, SWD, Henry Ford Allegiance Health, moved that: 3) ARTICLE IV MEMBERSHIP BE REWORDED TO STATE: ANY AUXILIARY/VOLUNTEER ORGANIZATION WHOSE INSTITUTION LOSES ITS MEMBERSHIP IN THE MHA CANNOT CONTINUE AS A MEMBER OF THE MAHA. IN THE EVENT THAT SAID INSTITUTION MEETS THE REQUIREMENTS AND AGAIN BECOMES A MEMBER OF THE MHA, THE AUXILIARY/VOLUNTEER ORGANIZATION MAY PRESENT A REQUEST TO THE DISTRICT PRESIDENT WHO THEN PROCESSES THE REQUEST TO THE BOARD OF DIRECTORS OF THE MAHA FOR REINSTATEMENT. Motion passed with 44 yea votes and 2 nay votes. Cheryl Simonetti, SWD, Henry Ford Allegiance Health, moved that: 4) ARTICLE V MEETINGS, SECTION 1 BE REWORDED TO STATE: BOARD AND EXECUTIVE COMMITTEE MEETINGS SHALL BE SCHEDULED BY THE PRESIDENT, WHO SHALL ESTABLISH THE TIME AND LOCATION. Motion passed with 44 yea votes and 2 nay votes. Cheryl Simonetti, SWD, Henry Ford Allegiance Health, moved that: 5) ARTICLE V MEETINGS, SECTION 1, PARAGRAPH A BE REWORDED TO STATE: THE BOARD OF DIRECTORS SHALL MEET AT LEAST FOUR TIMES PER YEAR: JULY, SEPTEMBER, EITHER JANUARY, OR FEBRUARY AND APRIL. ADDITIONAL MEETINGS MAY BE CALLED BY THE PRESIDENT OR AT THE REQUEST OF THREE (3) MEMBERS OF THE BOARD. Motion passed with 44 yea votes and 2 nay votes. Cheryl Simonetti, SWD, Henry Ford Allegiance Health, moved that: 8

9 6) ARTICLE V MEETINGS - SECTION 3: A QUORUM FOR VOTING AT ANY MAHA GENERAL MEMBERSHIP MEETING SHALL BE THIRTY- FIVE (35) DELEGATES. Motion passed with 44 yea votes and 2 nay votes. Mary McCreary, UPD, Aspirus Iron River, moved that: 7) ARTICLE VI OFFICERS AND TERMS OF OFFICES - SECTION 2. THE ELECTED OFFICERS OF THE MAHA SHALL BE PRESIDENT, PRESIDENT ELECT, VICE PRESIDENT OF EDUCATION, SECRETARY, TREASURER, LEGISLATIVE DIRECTOR, MEMBERSHIP DIRECTOR, COMMUNICATIONS DIRECTOR, CONFERENCE COORDINATOR, VENDOR COORDINATOR, AND COUNSELOR. Motion passed with 36 yea votes and 9 nay votes. Mary McCreary, UPD, Aspirus Iron River, moved that: 8) ARTICLE VI OFFICERS AND TERMS OF OFFICES SECTION 5. IN THE EVENT OF DEATH, RESIGNATION, OR OTHER REASON SHALL CAUSE THE OFFICE OF PRESIDENT ELECT TO BECOME VACANT, THE PRESIDENT ELECT S POSITION WOULD REMAIN VACANT FOR THE REMAINDER OF HIS/HER TERM, AND THE PRESIDENT SHALL SERVE AN ADDITIONAL TERM THE FOLLOWING YEAR. THE VICE PRESIDENT OF EDUCATION SHALL ASSUME THE OFFICE OF PRESIDENT ELECT AS USUAL. WHEN THE NOMINATIONS COMMITTEE HOLDS ITS REGULARLY SCHEDULED MEETING, A NEW VICE PRESIDENT OF EDUCATION BE NOMINATED. SHOULD THE OFFICE OF VICE PRESIDENT OF EDUCATION COME VACANT AT ANY TIME DURING HIS/HER TERM OF OFFICE, THE NOMINATIONS COMMITTEE WOULD BE CONVENED IMMEDIATELY TO NOMINATE A NEW VICE PRESIDENT OF EDUCATION. Motion passed with 36 yea votes and 9 nay votes. Mary McCreary, UPD, Aspirus Iron River, moved that: 9) ARTICLE VI OFFICERS AND TERMS OF OFFICES SECTION 8. ANY INDIVIDUAL WHO IS A MEMBER OF AN AUXILIARY OR VOLUNTEER ORGANIZATION IS ELIGIBLE TO HOLD AN ELECTED OR APPOINTED OFFICE ON THE MAHA BOARD. Motion passed with 36 yea votes and 9 nay votes. Mary McCreary, UPD, Aspirus Iron River, moved that: 10) ARTICLE VI OFFICERS AND TERMS OF OFFICES - SECTION 7. SHOULD AN OFFICER, EXCEPT THE PRESIDENT, PRESIDENT ELECT OR COUNSELOR BE UNABLE TO COMPLETE THE TERM OF OFFICE, A NEW OFFICER SHALL BE NOMINATED BY THE LAST APPOINTED NOMINATIONS COMMITTEE AND ELECTED BY THE BOARD OF DIRECTORS. Motion passed with 36 yea votes and 9 nay votes. Mary McCreary, UPD, Aspirus Iron River, moved that: 11) ARTICLE VIII BOARD OF DIRECTORS SECTION 7. THE BOARD OF DIRECTORS SHALL CONSIST OF THE EXECUTIVE COMMITTEE, OTHER ELECTED OFFICERS, AND THE SIX DISTRICT PRESIDENTS. ALL MEMBERS OF THE BOARD OF DIRECTORS SHALL BE MEMBERS IN GOOD STANDING OF AN AUXILIARY/VOLUNTEER ORGANIZATION AFFILIATED WITH THE MAHA. Motion passed with 36 yea votes and 9 nay votes. Mary McCreary, UPD, Aspirus Iron River, moved that: 12) ARTICLE VIII BOARD OF DIRECTORS - SECTION 2. NO PERSON, EITHER ELECTED OR APPOINTED, SHALL SERVE FOR MORE THAN SIX (6) YEARS WITH THE EXCEPTION OF PRESIDENT, PRESIDENT ELECT, VICE PRESIDENT OF EDUCATION, COUNSELOR AND DISTRICT PRESIDENTS. TIME SERVED BY INDIVIDUALS ACTING AS DISTRICT PRESIDENT SHALL NOT BE COUNTED IN THE DETERMINATION OF LENGTH OF SERVICE AS REFERENCED IN THIS SECTION. TIME SERVED IN AN APPOINTED POSITION SHALL BE COUNTED IN THE DETERMINATION OF LENGTH OF SERVICE AS REFERENCED IN THIS SECTION. Motion passed with 36 yea votes and 9 nay votes. Gino Ughetti, SWD, Bronson-Battle Creek moved that: 13) ARTICLE VIII BOARD OF DIRECTORS - SECTION 3, B. FILL VACANCIES OF ALL OFFICES EXCEPT THE OFFICE OF PRESIDENT, PRESIDENT ELECT OR COUNSELOR. Motion passed with 43 yea votes and 4 nay votes. 9

10 Gino Ughetti, SWD, Bronson-Battle Creek moved that: 14) ARTICLE IX DUTIES OF BOARD MEMBERS PARAGRAPHS 1-7 PRESIDENT: CHAIRS THE EXECUTIVE COMMITTEE AND BOARD MEETING. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 43 yea votes and 4 nay votes. Gino Ughetti, SWD, Bronson-Battle Creek moved that: PRESIDENT ELECT: CHAIRS THE COUNCIL OF DISTRICT PRESIDENTS AND THE FINANCIAL REVIEW COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 43 yea votes and 4 nay votes Gino Ughetti, SWD, Bronson-Battle Creek moved that: VICE PRESIDENT OF EDUCATION: CHAIRS THE EDUCATION COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 43 yea votes and 4 nay votes. Gino Ughetti, SWD, Bronson-Battle Creek moved that: SECRETARY: CHAIRS THE BYLAWS AND POLICY COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 43 yea votes and 4 nay votes. Gino Ughetti, SWD, Bronson-Battle Creek moved that: TREASURER: CHAIRS THE FINANCE AND BUDGET COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 43 yea votes and 4 nay votes. Gino Ughetti, SWD, Bronson-Battle Creek moved that: COUNSELOR: CHAIRS NOMINATIONS COMMITTEE, COUNCIL OF PAST MAHA PRESIDENTS AND THE GOALS AND OBJECTIVES COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 43 yea votes and 4 nay votes. Gino Ughetti, SWD, Bronson-Battle Creek moved that: MEMBERSHIP DIRECTOR: CHAIRS THE MEMBERSHIP COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 43 yea votes and 4 nay votes. Carolyn Drake, SED Providence Hospital & Medical Center moved that: CONFERENCE COORDINATOR: CHAIRS CONFERENCE COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 47 yea votes and 0 nay votes. Carolyn Drake, SED Providence Hospital & Medical Center moved that: COMMUNICATIONS DIRECTOR: CHAIRS THE PUBLIC RELATIONS COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 47 yea votes and 0 nay votes. Carolyn Drake, SED Providence Hospital & Medical Center moved that: VENDOR COORDINATOR: CHAIRS VENDOR COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 47 yea votes and 0 nay votes. Carolyn Drake, SED Providence Hospital & Medical Center moved that: DISTRICT PRESIDENT: SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 47 yea votes and 0 nay votes. 10

11 Carolyn Drake, SED Providence Hospital & Medical Center moved that: LEGISLATIVE/ADVOCACY DIRECTOR: CHAIRS THE LEGISLATIVE COMMITTEE. SHE/HE IS ASSIGNED TO COMMITTEES AS DICTATED BY THE CURRENT MAHA POLICIES AND PROCEDURES. Motion passed with 47 yea votes and 0 nay votes. Carolyn Drake, SED Providence Hospital & Medical Center moved that: 14) ARTICLE X STANDING COMMITTEES THE STANDING COMMITTEES OF THE MAHA SHALL INCLUDE: COUNCIL OF PAST MAHA PRESIDENTS EDUCATION COUNCIL OF DISTRICT PRESIDENTS LEGISLATIVE FINANCIAL REVIEW COMMITTEE GOALS & OBJECTIVES FINANCE AND BUDGET PUBLIC RELATIONS BYLAWS/POLICY COMMITTEE MEMBERSHIP VENDOR COMMITTEE NOMINATIONS CONFERENCE Motion passed with 47 yea votes and 0 nay votes. OLD BUSINESS: None The meeting was adjourned at 5:25 p.m. June 24, 2017 DATE The following matters of business were discussed on the final day of the conference. While they are not part of the Annual Conference and Educational Institute business meeting, they are of import to the organization. Thursday, June 15, 2017 Ms. Cramer reminded the members of the meeting that following an vote of the membership, the official name for the current organization would remain Michigan Association of Healthcare Advocates; however, the tag line Volunteers Serving Michigan Hospitals will accompany the logo. Abby Miller, Community Relations & Marketing Manager at Aspirus Iron River, won the drawing for the complimentary registration for the Fall MAHA Conference in Frankenmuth. Ms. Cramer announced that the 69 th Annual Meeting and Educational Institute would be held at Crystal Mountain. 11

12 MAHA DISTRICT MAP How Do We Better Serve Our Members? 12

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14 MAHA HOSPITALS BY DISTRICT How Do We Better Serve Our Members? 14

15 Alma Bad Axe Bay City Caro Cass City Clare Flint Flint Gladwin Grand Blanc Harbor Beach Lapeer Marlette Midland Owosso Pigeon Saginaw Saginaw Saginaw Sandusky Tawas City MAHA MEMBER HOSPITALS EAST CENTRAL DISTRICT (ECD) MidMichigan Medical Center-Gratiot Huron Medical Center McLaren Bay Region Caro Community Hospital Hills & Dales General Hospital MidMichigan Medical Center-Clare Hurley Medical Center McLaren-Flint MidMichigan Medical Center-Gladwin Genesys Health System Harbor Beach Community Center McLaren-Lapeer Region Marlette Regional Hospital MidMichigan Medical Center-Midland Memorial Healthcare Scheurer Healthcare Network Covenant Healthcare HealthSource St. Mary's of Michigan McKenzie Memorial Hospital Tawas St. Joseph Hospital SOUTHWEST DISTRICT Adrian Battle Creek Charlotte Coldwater Eaton Rapids Hastings Hillsdale Jackson Lansing Lansing Marshall St. Johns St. Joseph Sturgis Tecumseh Three Rivers Watervliet (SWD) Promedica Bixby Medical Center Bronson Battle Creek Hospital Sparrow Hayes Green Beach Community Health Center Eaton Rapids Medical Center Spectrum Health Pennock Hillsdale Hospital Henry Ford Allegiance Health McLaren-Greater Lansing Sparrow Health System Oaklawn Hospital Sparrow Clinton Memorial Hospital Lakeland Regional Health System Sturgis Hospital Promedica Herrick Hospital Three Rivers Health Lakeland Community Hospital Alpena Cadillac Charlevoix Cheboygan Frankfort Gaylord Manistee Traverse City West Branch NORTH CENTRAL DISTRICT (NCD) Alpena Regional Medical Center Munson Healthcare Cadillac Munson Healthcare Charlevoix Hospital McLaren -Cheboygan Campus Paul Oliver Memorial Hospital Otsego Memorial Hospital West Shore Medical Center Munson Medical Center West Branch Regional Memorial Center UPPER Escanaba Hancock Iron River Ironwood Ishpeming Laurium Manistique Marquette Munising Sault Ste. Marie PENINSULA DISTRICT (UPI)) OSF St. Francis Hospital & Medical Group UP Health Systems Portage Aspirus Iron River Hospital Aspirus Ironwood Hospital UP Health Systems Bell Aspirus Keweenaw Hospital Schoolcraft Memorial Hospital UP Health Systems Marquette Munising Memorial Hospital War Memorial Hospital Chelsea Clinton Township Commerce Twp. Detroit Detroit East China Garden City Monroe Mt. Clemons Novi Pontiac Port Huron Port Huron Southfield Warren Wyandotte SOUTHEAST DISTRICT (SED) St. Joseph Mercy Chelsea Henry Ford Macomb Hospital DMC Huron Valley Sinai Hospital DMC Sinai Grace Hospital Henry Ford Hospital St. John River District Hospital Garden City Hospital ProMedica Monroe Regional Hospital McLaren-Macomb Providence Park Hospital & Medical Center St. Joseph Mercy-Oakland Hospital Lake Huron Medical Center McLaren Port Huron Providence Hospital & Medical Center St. John Macomb Center Hospital-Warren Henry Ford Wyandotte Hospital WEST CENTRAL DISTRICT (WCD) Carson City Sparrow Carson Grand Haven North Ottawa Community Hospital Grand Rapids Spectrum Health Blodgett Hospital Grand Rapids Spectrum Health Butterworth Hospital Holland Holland Hospital Ionia Sparrow Ionia Hospital Ludington Spectrum Health Muskegon Mercy Health Partners-Mercy Campus Shelby Mercy Health Partners-Lakeshore Sheridan Sheridan Community Hospital South Haven South Haven Health Systems Zeeland Spectrum Health-Zeeland Community Hospital 15

16 MAHA HOURS AND DOLLARS REPORT How Do We Better Serve Our Members? 16

17 2016 MAHA HOURS AND DOLLARS REPORT ECD NCD SED SWD UPD WCD TOTAL Number of Hospitals Number Reporting Number of Beds 4, ,079 2, ,057 15,333 Number of Volunteers/Auxilians 3,632 1,049 4,262 5, ,839 18,262 Total Number of Volunteer Hours 411, , , ,394 84, ,205 1,968,861 Volunteers on District Boards Total Number of District Board Hours 1, , ,262 Volunteers on MAHA State Board Total Number of State Board Hours 2, , , ,275 Volunteers on AHA Board Total Number of AHA Hours Member Presidents on Hospital Boards With Voting Privileges Money Donated to Hospital 979, ,756 $929, , , ,074 $4,199,750 Other Monies Donated 40,095 15,000 $39,300 69,381 31,605 34,830 $230,211 Five Year Totals Comparison Number of Hospitals Number Reporting Number of Beds 15,159 14,758 14,284 13,648 15,333 Number of Volunteers/Auxilians 21,682 20,299 20,927 21,383 18,262 Total Number of Volunteer Hours 2,211,367 2,119,976 2,322,816 1,814,588 1,968,861 Volunteers on District Boards Total Number of District Board Hours 5,766 6,271 6,289 4,367 4,262 Volunteers on MAHA State Board Total Number of State Board Hours 5,387 7,335 4,925 4,920 6,275 Volunteers on AHA Board Total Number of AHA Hours Member Presidents on Hospital Boards With Voting Privileges Money Donated to Hospital $7,788,256 $4,190,473 3,974,419 3,600,470 4,199,750 Other Monies Donated $324,218 $294, , , ,211 Report prepared by Margaret Ohryn, MAHA Membership Director 17

18 MAHA FINANCIAL REPORT How Do We Better Serve Our Members? 18

19 MICHIGAN ASSOCIATION OF HEALTHCARE ADVOCAGTES FINANCIAL SUMMARY July 1, June 30, 2017 BALANCE AS OF JULY 1, 2016 MONEY MARKET $23, CHECKING $ BALANCE AS OF JULY $23, INCOME MHA $50, ANNUAL CONFERENCE $ 7, FALL CONFERENCE $24, VENDOR $13, MISCELLANEOUS $ 2, TOTAL INCOME $98, EXPENSES BOARD EXPENSES $21, ANNUAL CONFERENCE $14, FALL CONFERENCE $45, SWING AROUND $ 5, MISCELLANEOUS $ 10, TOTAL EXPENSES $97, BALANCE JUNE 30,2017 MONEY MARKET $15, CHECKING $ 8,199.2 TOTAL BALANCE AS OF JUNE 30, 2017 $23,

20 MAHA BOARD OF DIRECTORS How Do We Better Serve Our Members? 20

21 MAHA BOARD OF DIRECTORS PRESIDENT Mary Lu Cramer 1300 Oak Hollow Milford, MI Phone: (2480) Cell: (219) DMC Huron Valley Sinai Hospital PRESIDENT ELECT Carol D Alberto (UPD) N9469 East Shore Rd. Marenisco, MI Phone: (906) Cell: (906) carol.d alberto@aspirus.org. Aspirus Ironwood Hospital VICE PRESIDENT OF EDUCATION Anne Lorentzen (ECD) 6061 Poinsettia Drive Saginaw, MI Phone: (989) Cell: (989) amlorentzen5803@charter.net Covenant Healthcare Saginaw TREASURER Deborah Northrop (UPD) 4371 East Mills Road Pickford, MI Phone: (906) Cell: (906) ddnorthrop@yahoo.com War Memorial 21

22 COUNSELOR Nancy L. Viele (ECD) 3365 Grand Blanc Rd. Swartz Creek, MI Phone: (810) Cell: (810) Hurley Medical Center CONFERENCE COORDINATOR Bobbi Bruckman (ECD) 2400 East Cronk Road Owosso, MI Cell: (989) Memorial Healthcare LEGISLATIVE DIRECTOR Carol Crane (ECD) 849 Beach Buggy Lane Linden, MI Phone: (810) Cell: (810) McLaren-Flint MEMBERSHIP DIRECTOR Margaret Ohryn (SED) P.O. Box West Bloomfield, MI Phone: (248) Cell: (248) Royal Oak Beaumont DMC Huron Valley Sinai Hosp. 22

23 COMMUNICATIONS DIRECTOR Sandra Reardon (ECD) 2769 N. Waskevich Lane Midland, MI Phone: (989) Cell: (989) MidMichigan M.C.-Midland VENDOR COORDINATOR Janet Barker (ECD) 5289 Concordia Drive Grand Blanc, MI Phone: (810) Cell: (810) Genesys Regional Medical Center ECD PRESIDENT Jeannette Smith 3527 Lyons Road Owosso, MI Phone: (989) Cell: (989) Memorial Healthcare NORTH CENTRAL DISTRICT PRESIDENT Vivian Mettler P.O. Box 115 Charlevoix, MI Phone: (231) Cell: (231) Munson Healthcare Charlevoix 23

24 SOUTHEAST DISTRICT PRESIDENT Carol Ann Towne 5970 River Road East China, MI Phone: (810) Cell: (810) St. John River District Hospital SOUTHWEST DISTRICT PRESIDENT Marlene Sebastian Pope Church Road Springport, MI Phone: (517) Cell: (517) Eaton Rapids Medical Center UPPER PENINSULA DISTRICT PRESIDENT Robert D Alberto N9469 East Shore Rd. Marenisco, MI Phone: (906) Cell: (906) Firemann45.bd@gmail.com Aspirus Ironwood Hospital WEST CENTRAL DISTRICT PRESIDENT Maurine Sneathen 1804 Southhampton SE Grand Rapids, MI Phone: (616) Cell: (616) mesneathen@comcast.net Spectrum Health Blodgett 24

25 MAHA COMMITTEE ANNUAL REPORTS How Do We Better Serve Our Members? AUDIT COMMITTEE Carol D Alberto 25

26 At the first meeting of the MAHA Board meeting the MAHA Financials were received, reviewed by the President, President Elect and Vice President of Education all were deemed appropriate. During the MAHA fiscal year when the MAHA Board meeting met the quarterly MAHA financials were reviewed again by aforementioned MAHA officers. All reports were deemed appropriate. By Bylaw amendment change, the Audit Committee was renamed to Financial Review Committee. BYLAWS AND POLICY COMMITTEE Nancy Viele A decision was made at the July, 2016 Retreat by the Policies & Procedures and Bylaws Committee that a complete review be conducted of the current Bylaws. Throughout the Board year the following additions and/or deletions were made to the Policies and Procedures: A statement was added to the Secretary s position description to state that it would be the responsibility of the Secretary to clarify for the board members each year that reports to the Annual Report from the various committees be task based with a report on the progress made within the committees An addition to the MAHA Financial Policy would provide for the MAHA President to have the discretionary power to allocate up to $75 on a quarterly basis without prior MAHA Board approval Committee memberships were reviewed and changes suggested, pending bylaw revision approval. A copy of the membership changes as produced by this committee is attached to this report. Recommendation made that the Audit Committee be renamed to Financial Review Committee and that the Resource Committee be disbanded, pending bylaw revision approval A change to the MAHA Financial Policy 17. Voucher B changed so that the Counselor s voucher will be approved by the President Elect The position description for the Vice President of Education #1 was changed to read that this person has had to be a member of the MAHA Board at least within one of the last two years prior to being nominating for this position. This change was made retroactive to October 1, A change for the MAHA Financial Policy provided that all board members will be included on the master bill for their stays at the Lansing Quality Suites Hotel and at the Fall and Annual Meeting and Educational Institute beginning with the 2017/2018 board year. A Conflict of Interest Policy was added to the MAHA Policies and Procedures The decision was made by the committee to remove the current Goals and Objectives from the MAHA Policies and Procedures Manual. A change for the position description for the Vendor Coordinator made that the duties listed be expanded to include preparation of the conference booklets at both the Fall and Annual Meetings At the MAHA 2016 Retreat the decision was made to review by the Bylaws Committee and that a complete review with necessary revisions if so identified would be undertaken. Since the input of each board member, rather than only the stated Bylaws Committee members, was sought, the Bylaws Committee at each of the quarterly board meetings was adjourned and reconvened as a Committee of the Whole to include the entire membership. The following Bylaw changes/additions were presented to the MAHA membership at the Annual Meeting on June 13, All the bylaw amendments were passed by the designated delegates. Article I NAME be changed to read: The Michigan Association of Healthcare Advocates, hereafter referred to as MAHA, is affiliated with and supports the Michigan Health & Hospital Association, hereafter referred to as MHA. Article II MISSION be added to read: The Michigan Association of Healthcare Advocate s Mission is to provide guidance and education to its member hospitals and their communities thus enabling each institution to maintain its highest standards in health care. Article IV MEMBERSHIP be reworded to state: Any auxiliary/volunteer organization whose institution loses its membership in the MHA cannot continue as a member of the MAHA. In the event that said institution meets the requirements and again becomes a member of the MHA, the auxiliary/volunteer organization may present a request to the district president who then processes the request to the board of directors of the MAHA for reinstatement. Article V MEETINGS, Section 1 be reworded to state: Board and Executive Committee meetings shall be scheduled by the President, who shall establish the time and location. Article V MEETINGS, Section 1, paragraph A be reworded to state: 26

27 The Board of Directors shall meet at least four times per year: July, September, either January, or February and April. Additional meetings may be called by the President or at the request of three (3) members of the board. Article V MEETINGS - Section 3: A quorum for voting at any MAHA general membership meeting shall be thirty- five (35) delegates. Article VI OFFICERS AND TERMS OF OFFICES - Section 2. The elected officers of the MAHA shall be President, President Elect, Vice President of Education, Secretary, Treasurer, Legislative Director, Membership Director, Communications Director, Conference Coordinator, Vendor Coordinator, and Counselor. Article VI OFFICERS AND TERMS OF OFFICES Section 5. In the event of death, resignation, or other reason shall cause the office of President Elect to become vacant, the President Elect s position would remain vacant for the remainder of his/her term, and the President shall serve an additional term the following year. The Vice President of Education shall assume the office of President Elect as usual. When the Nominations Committee holds its regularly scheduled meeting a new Vice President of Education be nominated. Should the office of Vice President of Education come vacant at any time during his/her term of office, the Nominations Committee would be convened immediately to nominate a new Vice President of Education. Article VI OFFICERS AND TERMS OF OFFICES Section 8. Any individual who is a member of an auxiliary or volunteer organization is eligible to hold an elected or appointed office on the MAHA Board. Article VI OFFICERS AND TERMS OF OFFICES - Section 7. Should an officer, except the President, President Elect or Counselor be unable to complete the term of office, a new officer shall be nominated by the last appointed Nominations Committee and elected by the Board of Directors. Article VIII BOARD OF DIRECTORS Section 7. The Board of Directors shall consist of the Executive Committee, other elected officers, and the six District Presidents. All members of the Board of Directors shall be members in good standing of an auxiliary/volunteer organization affiliated with the MAHA. Article VIII BOARD OF DIRECTORS - Section 2. No person, either elected or appointed, shall serve for more than six (6) years with the exception of President, President Elect, Vice President of Education, Counselor and District Presidents. Time served by individuals acting as District President shall not be counted in the determination of length of service as referenced in this section. Time served in an appointed position shall be counted in the determination of length of service as referenced in this section. Article VIII BOARD OF DIRECTORS - Section 3, B. Fill vacancies of all offices except the office of President, President Elect or Counselor Article IX DUTIES OF BOARD MEMBERS Paragraphs 1-7 PRESIDENT: Chairs the Executive Committee and Board Meeting. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. PRESIDENT ELECT: Chairs the Council of District Presidents and the Financial Review Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. VICE PRESIDENT OF EDUCATION: Chairs the Education Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. SECRETARY: Chairs the Bylaws and Policy Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. TREASURER. Chairs the Finance and Budget Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. COUNSELOR. Chairs Nominations Committee, Council of Past MAHA Presidents and the Goals and Objectives Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. 27

28 MEMBERSHIP DIRECTOR: Chairs the Membership Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. CONFERENCE COORDINATOR: Chairs Conference Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. COMMUNICATIONS DIRECTOR: Chairs the Public Relations Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. VENDOR COORDINATOR: Chairs Vendor Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. DISTRICT PRESIDENT: She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. LEGISLATIVE/ADVOCACY DIRECTOR: Chairs the Legislative Committee. She/he is assigned to committees as dictated by the current MAHA Policies and Procedures. Article X STANDING COMMITTEES The Standing Committees of the MAHA shall include: Council of Past MAHA Presidents Council of District Presidents Financial Review Committee Finance and Budget Bylaws/Policy Committee Education Legislative Goals & Objectives Public Relations Membership COMMITTEE ON NOMINATIONS Nancy Viele The Nominations Committee for the 2016/2017 was tasked with nominating the slate of officers for the 2017/2018 MAHA Board year. Per our current MAHA Bylaws the Nominations Committee consists of the current President, President Elect and Counselor as chair with two non-members appointed from the general membership. Since SED, UPD and ECD were represented with the board members, the other two members were selected from NCD and SWD. Unfortunately, WCD was the one district this year without representation on the Nominations Committee. The Committee began its deliberation by reviewing the composition of the present boards and those of the previous ten years. We reviewed the board members by percentage of the represented districts. With that information, the Nominating Committee concentrated its efforts in finding candidates from districts that were and have been under represented on the MAHA Board. To that end candidates from WCD, SWD and NCD were sought. To aid our search, the Nominations Committee contacted the District Presidents and in many instances the DVSes within our member hospitals. Throughout our search, the Nominations Committee heard repeatedly from possible candidates themselves to hospital administration that the volunteer climate has changed over the years, and that it is increasingly difficult to find individuals willing to accept leadership roles in the local, district or state level. Following an exhaustive search, the slate of officers for the 2017/2018 was completed, voted as acceptable at the MAHA Board of Directors Meeting and passed at the Annual Membership Meeting. CONFERENCE COMMITTEE Bobbi Bruckman Following the Installation of Officers at the 2016 Annual Meeting on Mackinac Island the first focus was placed on establishing an organized informational notebook to assist in completing the duties of Conference Coordinator as outlined in the Policy and Procedures. The goal is to present a workable informative outline to ensure a smooth transition for future Conference Coordinators. The second task undertaken by the conference committee was twofold. This was the first time the MAHA joined forces with the MHGSMA (Michigan Hospital Gift Shop Managers Association) to hold a joint Fall Conference and Vendor Show. It was also the first time in many years that the event was held at the Bavarian Inn in Frankenmuth. The MAHA and MHGSMA organizations worked diligently to overcome challenges and compromise was a key factor in making the event successful. In moving forward, the MAHA board voted to return to the Bavarian Inn for the Fall Conference in The board also voted to return to hosting an independent vendor show and conference. A bitter-sweet ending marked the 2017 Annual Meeting on Mackinac Island and the 3 rd challenge for the conference committee. It is the last time that the MAHA will hold the Annual Meeting and Installation of Officers at the Grand Hotel. Throughout the years, the staff has provided exceptional service to the MAHA board and guests; we will miss many things that were unique to the Grand 28

29 Hotel. Based on the vote of MAHA members to leave the Island our goal was to present a memorable program as well as securing a new destination for the 2018 Annual meeting. As we move forward the next Annual meeting is scheduled at the Crystal Mountain Resort in Thompsonville, MI. COUNCIL OF DISTRICT PRESIDENTS Carol D Alberto After the Installation of Officers at the 2016 Annual Meeting on Mackinac Island the Council of District Presidents met for the first time at the July MAHA Retreat in DeWitt, MI. This meeting was an educational networking session as to the duties of the individual district president s. Their duties were discussed and the focus of the council as a whole. Ideas were exchanged and a plan was formed for future meetings and discussions. During the 2016/2017 year the district council met additional concerns were addressed by the council. Some of those topics that were on the top of the list were the confusion and disruption within its membership due to the organizational change in their respective hospitals within their district. This brought about a consensus that contact between the members and their district presidents is critical for communication. Planning was undertaken and felt that contact would be effective with first line of contact being personal telephone calls to leaders of auxiliaries, volunteer leaders and DVS with follow up via and written communication. Plans were discussed that district presidents would schedule personal visits to their hospitals and possibly attend local hospital volunteer meetings. They would make themselves available for educational opportunities, networking and possible problem solving to their members. Monetary reimbursement was discussed and possible recommendations to their member hospitals for assistance in sending members to the educations opportunities available through district meetings and/or state MAHA educations conferences. During last MAHA District President Committee meeting the incoming District Presidents were invited to attend and meeting previous year s developments were discussed. Many of these recommendations will be used in the upcoming 2017/2018 year along with some new ideas presented by the new incoming board. All in all the main goal of the MAHA District Presidents is to lead and help their member hospitals in the coming year. COUNCIL OF PAST MAHA PRESIDENTS Nancy Viele The following past MAHA Presidents attended the Council of Past MAHA Presidents chaired by Counselor Nancy Viele at the 2016 Fall MAHA Conference: Chair Viele provided the following information regarding the action of the current MAHA Board: Policies and Procedures in conjunction with the Bylaws Committee members have reviewed the membership for the current committees and have recommended membership changes for some of the committees. The recommendation at the time was that three standing committees (Education Committee, Legislative Committee and Polices and Procedures) act as committees of the whole as each board member s participation is vital. It was felt that each of these committees affects each and every board member. The request was made of the chair that the working copy of these changes be forwarded to the past presidents in attendance. Membership Survey Ms. Cramer related that a membership survey of 20 questions is being developed to be distributed via the MAHA gmail account. Suggestion made that prior to the survey being distributed that a test be run and that efforts be made to ensure more accuracy of the current gmail account. H.A.P. changes a task force is reviewing this document and plans to have a rough draft completed by the end of the year. The items taken out of the document are: bylaws, policies and procedures and history of MAHA since all of these documents are on the website. Ms. Crimmins volunteered to review the draft document after completion. Name change Ms. Viele provided background concerning the suggested name change for MAHA. Committee members were reminded that the suggested name reveal at the Island had not been announced as the final name but only as a suggested name. The bags were distributed as a reminder to the membership to think about this suggested name or to submit another name. She further explained that the decision to not take the offered name to the membership for a vote was made by the board because the membership at whole requested more input. Ms. Viele informed the group that a task force committee consisting of Mary Lu Cramer, Nancy Viele, Anne Lorentzen, Russ Billau, Darlene Wilson (St. Joseph Mercy-Ypsilanti DVs) and Meagan Miller (St. Joseph Mercy-Pontiac) has been formed and has met to discuss the possibilities of adding the 12 hospitals from the St. Joseph Mercy group to MAHA. Ms. Viele, Cramer, Lorentzen and D Alberto will be making site visits to the ten hospitals who are not members of MAHA at the present time. Members reminded that MAHA now has a representative on the Legislative Policy Committee chaired by Dennis Swan. This committee reviews upcoming legislation and advises MHA on the status and relevance of the bill to healthcare issues 29

30 Members advised that one person from the MAHA Board attends the Board of Trustees meeting as a guest and is no longer a voting member. Reports from MAHA will continue to be collected for the board packet at the Board of Trustee meetings. At the present time, the MAHA President attends both the Board of Trustees meeting and the Legislative Policy Committee. MAHA co hosted with the Michigan Hospital Gift Shop Manager Association (MHGSMA) for the 68 th Fall Conference. The Letter of Understanding (contract) for this union was written for only one year. A decision will be reached after the evaluations and financial matters have been reviewed for this Fall Conference. MAHA has introduced Face book to the membership at the recent Swing Around Meetings. The members were advised that the account is a closed account and members must be invited in. President Elect, Carol D Alberto, is the primary administrator for the account and only adds members after she has received a letter of request from the MAHA member. CONCERNS OF THE GROUP Several Past MAHA Presidents expressed concern about auxiliary and volunteer boards being disbanded and that all matters relating to the volunteer activities are now decided by a Foundation Board or DVS. Ms. Viele requested that a task force from the Past Presidents group study this situation and offer any suggestions, ideas, etc. to the MAHA Board. Ms. Beverley and Ms. Crimmins offered to spearhead this endeavor. Concern expressed from the Past Presidents group that the current Website is not current especially the district news section which has none of the 2016/2017 officers listed. Ms. D Alberto is working with the district presidents to update their sections. Question raised whether going to only one conference per year would be more beneficial and more effective. This topic has been discussed at committee meetings; however, to date, no action plan has been developed. Mr. Kinsey had suggested that a Speakers Bureau composed of MAHA members be available to speak at civic clubs, Rotary Clubs, etc. No action taken or further discussion on this suggestion. Ms. Hammerstrom had suggested that an At Large category of membership in MAHA be developed so that individuals from hospitals that do not participate would be able to attend the conferences. It was noted at the meeting that with the current MAHA Bylaws, this could not be put into operation. Ms. Crimmins volunteered to speak with Ms. Hammerstrom concerning this issue. Several past MAHA Presidents requested that the MAHA Past Presidents Committee Meeting be held at both the Fall and Annual Meetings. Ms. Viele stated that she would take this request to the next Education Committee meeting. Participants of the meeting again reiterated their support of the MAHA conferences and offered their services during such meetings. They were asked to relieve the district presidents at the registration table this year. Their contribution was acknowledged and appreciated. Ms. Bershas suggested that Chris Ainslie receive a complimentary registration at both the Fall and Annual MAHA Conferences since she routinely takes pictures which MAHA uses for promotional purposes. Both Ms. Cramer and Viele concurred with this suggestion. The was matter will be brought up at the MAHA committee and board meetings. A motion was made and passed that whenever Chris Ainslie performs the duty of conference photographer, her registration fee will be waived. EDUCATION COMMITTEE Anne Lorentzen In July, 2016 the committee members reviewed a list of potential topics to be considered for the Annual Meeting and Educational Institute for The five topics were selected and possible contact people were suggested to the Chairman for follow-up. When the committee met in September, Ms. C D Alberto informed us that all arrangements for the Fall Conference 2016 had been completed and that the expenses of two speakers would be shared with MHGSMA. Ms A Lorentzen formed the group that the entertainment for the evening would be the Which Doctors a group from Covenant HealthCare Saginaw. The committee approved the following themes for the years. Break Through to Excellence was selected for the Annual Meeting and Prisms of Possibility for the Fall Conference. In February, the evaluations from the Fall Conference were reviewed. The suggested future topics will be used for future planning by the committee. The committee approved the following as the speakers and workshop presenters or the Annual Meeting: Opening speaker, Kay Wagner and closing speaker, Kay Frances. The workshop speakers are: Carol Bridges, Sarah Knochel, Ryan Murtha and Melissa Murtha. A representative from MHA will do an update on Federal and State issues that will be affecting our hospitals. Planning that has been done for the Fall Conference was discussed. In April, the committee approved the arrangement for Ron Culberson to be the opening speaker for the Fall Conference. A representative from MHA, Mark Augsburger, CEO and Megan Mill, Director of Office of Development have been confirmed for the conference. Kristin Ireland, DVS will be contacted to provide a workshop on Fund Raising, the Michigan State Police as to a speaker on Human Trafficking and State or Federal Governments as to a speaker on Prescription Drug Addiction. The Chair of the Committee has completed the arrangements for the speakers at the Annual Meeting on Mackinac Island and informed the MAHA Board as to their responsibilities in introducing the various speakers to the attendees. 30